เงื่อนไขการค้นหา

ประเภทงาน:

งานประจำ

• Job Posting Location Bangkok
• Job Summary Contact Center Operation Support
• Job Description Contact Center Operation Support KPIs monitoring & prepare performance analysis reports for operations & management Design or redesign call routing for mobile / AIS Fibre / Corp to fully support Self Service call flow Design or redesign interactive script for IVR / Voice AI (AIS Fibre / Corp / Partner) Configure call queue reserve & agent skill for daily operation and emergency Configure IVR service f ...

ประเภทงาน:

งานประจำ

• จบการศึกษาระดับปริญญาตรี คณะบริหารธุรกิจ การจัดการ การตลาด เศรษฐศาสตร์ วิทยาศาสตร์คอมพิวเตอร์ หรือสาขาอื่นๆที่เกี่ยวข้อง.
• มีประสบการณ์การทำงานทางด้านการให้บริการการขายและลูกค้า การจัดการฐานข้อมูลในองค์กรค้าปลีกและค้าส่ง อย่างน้อย 0-2 ปี.
• มีพาหนะส่วนตัวในการเดินทางปฏิบัติงาน.
• ส่งใบสมัครงาน (resume) มาได้ที่ e-mail: ******@siammakro.co.th และ ***************.
• Interested candidate, please send resume in Word Format with academic records and recent photo via APPLY NOW.
• SIAM MAKRO PUBLIC COMPANY LIMITED.

ประสบการณ์:

2 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Plan, provide & deliver trainings plan, internal & external training programs on time, run smoothly as plan.
• Survey, consolidate and analyze the training needs for setting up annually training plan, implement training program.
• Coordinate with internal and external parties on training and development related.
• Handle training operations/ administration to ensure efficiency and effectiveness.
• Regularly report on the training outcomes and evaluation summary as well as provide feedback and report to superior.
• Bachelor / Master s degree in Human Resources Management, Organization Development or related.
• 2 years working experiences of Training is advantage.
• Good English communication skills, verbal, written.
• Good interpersonal skills.
• Willing to work hard, good team player, excellent problem-solving, negotiation, presentation skills and fast learner.
• Initiative and self-motivation.
• Good service mind.
• Proficient in MS Office: Word, Excel, PowerPoint.

ประเภทงาน:

งานประจำ

• Job Posting Location Bangkok
• Job Summary Fully support to co-recommend actionable solutions for service and interaction design of new products or services to internal and external customers.
• Develop & execute monitoring plan, KPI trackers, and guidance to improve usage and accuracy.
• Conduct performance analysis reports including top services & keywords monitoring to validate compliance with service and interaction design.
• Apply process, method or test tools to perform grammar structure tuning including keywords, sentences based on weight score & particular areas.
• Responsible as 1st tier to troubleshoot and as an escalation point for incidents or issues, identify root causes & re-tuning grammar structure of new keywords or sentences.
• Provide business or technical support to cultivate relationships with internal & external customers for inquiries or requests via corresponding channels.
• Work closely with IT & scrum room as system analyst for UNIT, SIT & UAT to ensure service and interaction design solutions meet business & IT requirements.
• Execute live customer testing, post-production monitoring & E2E performance tuning.
• Act as a subject matter expert to exchange and share knowledge tailored to specific audiences.
• Job Description Fully support to co-recommend actionable solutions for service and interaction design of new products or services to internal and external customers. Develop & execute monitoring plan, KPI trackers, and guidance to improve usage and accuracy. Conduct performance analysis reports including top services & keywords monitoring to validate compliance with service and interaction design. Apply process, method or test tools to perform grammar structure tuning including keywords, sentences based on weight score & particular areas. Responsible as 1st tier to troubleshoot and as an escalation point for incidents or issues, identify root causes & re-tuning grammar structure of new keywords or sentences. Provide business or technical support to cultivate relationships with internal & external customers for inquiries or requests via corresponding channels. Work closely with IT & scrum room as system analyst for UNIT, SIT & UAT to ensure service and interaction design solutions meet business & IT requirements. Execute live customer testing, post-production monitoring & E2E performance tuning. Act as a subject matter expert to exchange and share knowledge tailored to specific audiences. Recruiter Apirak Sribavorntada (อภิรักษ์ ศรีบวรธาดา)

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Market Analysis

ประเภทงาน:

งานประจำ

• Plan and evaluate for effective sales promotion or sales campaign to promote sales volume of ISUZU.
• Execute sales promotion plan by coordinating with related parties and communicate to concerned parties.
• Monitor and summarize situation and competitor movement in term of activities and sales promotion campaign or survey and visit dealers for market movement.
• Summarize campaign usage, control accurate payment, and follow up implementation at dealers.
• 0-2 year experience (Fresh graduates are welcome).
• Bachelor's or Master's degree in Marketing, Business Administration or related field.
• Good command of spoken and written English with TOEIC score at least 500 or equivalent.
• Good computer skill (Microsoft office).
• Have analytical skill and logical thinking.
• Able to work under pressure and able to go to upcountry.
• Please send resume, transcript, recent photo and expected salary to:
• Human Resources Management Department.
• Tri Petch Isuzu Sales Co., Ltd.
• 1088 Vibhavadi-Rangsit Road, Chatuchak, Bangkok 10900.
• Tel: 0-2966-2192.
• Website: https://career.tripetchgroup.com.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Social media, Copywriting, YouTube

ประเภทงาน:

งานประจำ

• Content Creator (Social Media/ Online Marketing).
• Fresh Grauated are welcome.
• Work from anywhere, Flexible time, Near BTS Ekamai.
• Manage page and create social media content (Food Products).
• Responsible to deliver impact content on social media platform.
• Coordinate with R&D and Graphic Design team.
• Ability to create marketing activities.
• Bachelor s Degree in Marketing or related field.
• Fresh graduated are welcome.
• Having experience in online marketing or social media content would be a plus.
• Able to create and deliver creative content.
• Having experience in Artwork design would be advantage.
• Good copywriting skills.
• Experience with Social media Platform, Facebook, Instagram, YouTube, TikTok, Line.

ประเภทงาน:

งานประจำ

• Job Posting Location Bangkok
• Job Summary Manage Prepaid ARD prevention to secure revenue
• Plan and implement execution plan
• Evaluation and tracking performance to fine tune room for improvement
• Job Description Manage Prepaid ARD prevention to secure revenue
• Plan and implement execution plan
• Evaluation and tracking performance to fine tune room for improvement Recruiter Phanchita Warasirikunlawat (พัณณ์ชิตา วราสิริกุลวัชร์)

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Teamwork

ประเภทงาน:

งานประจำ

• กรณีจบปริญญาตรีสาขาการตลาด หรือสาขาที่เกี่ยวข้อง จะได้รับได้รับการพิจารณาเป็นพิเศษ.
• มีประสบการณ์ในสายงานการตลาด 2 ปีขึ้นไป.
• มีประสบการณ์ด้านการประชาสัมพันธ์ผ่านสื่อออนไลน์ 2 ปีขึ้นไป.
• หากมีประสบการณ์ด้านธุรกิจอสังหาริมทรัพย์จะรับพิจารณาเป็นพิเศษ.
• มีความคิดสร้างสรรค์และคิดเชิงวิเคราะห์ และสามารถเสนอแนวทางเพื่อแก้ไขปัญหา สามารถทำงานเป็นทีมได้.
• มีทักษะการสื่อสารและการประสานงานที่ดี.
• ติดต่อประสานงานระหว่างผู้บริหาร และฝ่ายขาย เพื่อวิเคราะห์และวางแผนด้านการตลาด.
• วางกลยุทธ์การตลาดเพื่อประชาสัมพันธ์บริษัท และผลิตภัณฑ์ของบริษัท ผ่านสื่อต่าง ๆ.
• จัดทำรายงาน และสรุปผลการตอบรับจากการโฆษณา โครงการ และสื่อการประชาสัมพันธ์ ต่าง ๆ.
• รับผิดชอบด้านภาพลักษณ์องค์กรณ์ ในสื่อต่าง ๆ.
• Bachelor's Degree in Marketing or related fields is preferable.
• At least 2 years of experience in marketing field.
• At least 2 years of experience in online marketing.
• Having experience in real estate business would be preferable.
• Having creative and critical thinking, problem-solving skills and able to work well in a team.
• Good communication and coordination skills.
• Coordinate between directors and sales department to analyze and plan marketing.
• Develop marketing strategies to promote company and products using media.
• Report and summarize feedbacks from advertisements, projects and other media.
• Response of corporate image in various media.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Creative Writing, Teaching, English, Thai

ประเภทงาน:

งานประจำ

• Create, manage, and improve digital content and advertising campaigns across all online channels, such as Facebook, Instagram, Google, LINE, email, corporate website, and others to acquire new customers, drive engagement, and improve brand awareness..
• Monitor daily/monthly performance of lead generation from advertising in various online channels and prepare reports to analyze effectiveness and suggest improvement initiatives.
• Co-design, create, and manage corporate websites, including e-learning, e-commerce, ...
• Design and organize live events and conferences.
• Formulate and execute strategies to grow our new business portfolios, including digital learning solutions and digital talent acquisition solutions..
• Content Development.
• Design, deploy, measure, sustain and scale 70:20:10 learning experiences aligned with clients business objectives and priorities to deliver tangible business outcomes e.g. LX & LC & Solutions for salesforce effectiveness, customer engagement enhancement, etc..
• Design and develop learning experience solutions using a variety of methods, techniques, and learning technologies:Conduct a required assessment to identify an appropriate learning approach.
• Design LX & LC that integrates digital and non-digital solutions.
• Influence all phases of projects, from initial discovery, rapid prototyping, evidence-based learning, and concept refinement to rigorous testing and delivery.
• Develop appropriate learning assets and instructional materials in a manner that is relevant, meaningful, engaging and effective for defined learner groups.
• Copy-edit and proofread all content.
• Work with technical experts and by self in developing engaging learning content.
• Work with Platform & Technology, Graphics, and other related teams in integrating content into platforms and enhance the quality of content to effectively engage learners, assess outcomes, and further uplift LX & LC.
• Client Exposures.
• Global/regional/local leaders in Financial services, Retail and Consumer Products, Healthcare, Energy, and Industrial and Manufacturing.
• Client engagement from Top management to Staff.
• Ideal Candidate s Quality.
• Bachelor's Degree or higher in marketing communication, arts, or related fields.
• 2-3 years of relevant work experience.
• Self-reliant, commit to deliver, challenge self for perfection.
• Concise, creative, persuasive, and engaging storyteller.
• Well-structured, self-driven, and good team player.
• Analytical, strategic, and customer-oriented.
• Work well under pressure and limited time.
• Comfortable with small team environment.
• Must be fluent in English and Thai, both written and spoken.
• Having knowledge in E-commerce platform is a plus.
• Good understanding of social media, content marketing, analytics, and other digital media skills.
• Work Location.
• IRIS Consulting, 12A Pearl Bangkok, BTS Aree.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

English, Thai

ประเภทงาน:

งานประจำ

• Create sales opportunities and close sales to meet with sales targets.
• Understand ADGES product portfolio, value proposition, and client profiles.
• Meet potential clients by growing, maintaining, and leveraging your and organization s network.
• Organize high profile marketing events that fits with clients interests and perceive value in the event.
• Research and build relationship with new and existing clients.
• Plan approaches and pitches to create sales volumes.
• Work with team to develop proposals that speaks to the client s needs, concerns, and objectives.
• Propose pricing the solution/service.
• Present the high level of quality and professional image.
• Adhere to high morale and ethics standard while maintaining the highest level of professionalism and quality standard.
• Marketing Function.
• Plan, strategize, and executive ADGES Marketing Strategy.
• Identify ADGES market positioning, persona and find the right marketing strategies, media, approaches to build and sustain marketing positioning.
• Create marketing plan including communication, events, marketing campaigns, media and advertising planning by closing coordinate with internal and external parties.
• Create digital marketing plan by using Google Adwords, Facebook, LinkedIN and other on-line tools to create brand awareness which consequently convert to sales.
• Plan, organize and supervise ADGES marketing events according to marketing planning.
• Represent ADGES in a public event and trade fair by maintaining the best in-class image to audiences.
• Managerial Function.
• Ensure the communication of sales & marketing performance, strategy, planning, management issues are done in weekly basis with an open-mind to discuss the further improvements and suggestions from supervisor to ensure the accomplishment of sales & marketing team targets are accomplished.
• Manage, engage, and motivate sales and marketing team to bring the best of individual performances and team performances.
• Ensure fairness and transparency of management practices, compensation, and recognition of performance.
• Bachelor s degree with 3-5 years of sales and marketing experience is a must (Or MBA and Master Degree in related fields).
• Possess the abilities of Networking, Persuasion, Prospecting, Public Speaking, Research, Writing & Communication, Closing Skills, Prospecting.
• Excellent skill in Sales Planning and Presentation.
• Excellent organizational, interpersonal, verbal and written communication skills.
• Intellectual curiosity, seeking opportunities to develop new skills.
• Flexibility, adaptability and the ability to work under tight deadlines or changing client needs.
• Superior organizational skills and strong attention to detail.
• Team and client-focus attitude.
• Excellent in Microsoft Office.
• Work location: Near BTS Phrompong.
• Contact:
• ADGES Consulting
• 591 UBC II Building, 20th Floor,
• Sukhumvit 33 Road., North Klongton,
• Wattana, Bangkok, 10110.
• Email: [email protected]

ประเภทงาน:

งานประจำ

• Collaborate with field activity and event to drive prepaid sales in the area.
• Summarize Report & Analyze competitor's activities and market share developing market strategies and create marketing plans.
• Job Description '- Due to deparment needs the employee to plan & implement Prepaid strategy in Bangkok to achieve targetTo focus on Prepaid products, segments and activities geared towards driving expected business results.
• To communicate & co-operate with AE-ADP & Field Activity team for planning & monitoring campaign & strategy in Bangkok.
• Recruiter Siriya Inrit (สิริญา อินทร์ฤทธิ์)

ทักษะ:

Management

ประเภทงาน:

งานประจำ

• Calculate Relevant Projects and Summary Commission Payment.
• Configure or Add Promotion On-Top Discount for Net Revenue Amount to Channel Management (CM) system.
• Create or Update Profile on relevant systems to support sales performance (new subscriber and revenue) such as My Goal App/ECM Mart system etc.
• Develop System/App: User Requirement/Change Requirement, Design Automation Process, UAT etc.
• Channel Support.Support troubleshooting or issues.
• Update Email and Mobile Phone for Project Email Notification.
• Other Assigned Ad-hoc projects. Recruiter Manaskorn Siripraponrojana (มนัสกร ศิริประพนธ์โรจน์)

ประเภทงาน:

งานประจำ

• Job Posting Location Bangkok
• Job Summary Customer Retention and Management
• Job Description Responsible for FBB customer relationship management to strengthen customer engagement.
• Analyze FBB profile in order to understand customer insight and design retention campaign.
• Measure & Monitor retention campaign effectiveness & business impacts from campaigns.
• Improve customer experience in each moment of truth, Strengthen benefit and Treatment.
• Responsible for CRM campaign execution focusing on myAIS app., Full-e Services and Payment. Recruiter Manaskorn Siripraponrojana (มนัสกร ศิริประพนธ์โรจน์)

ประเภทงาน:

งานประจำ

• Responsible for creating and implementing AIS PLAY VDO Products, OTT and device marketing for AISPLAY application.
• Design promotional offer to stimulate AIS PLAY products & OTT sell through various channels.
• Analyzing key competitor movements of VDO streaming in the THAILAND market.
• Manage Device marketing for AISPLAY application portfolio and roadmap.
• Responsible for developing Go to market Plan and managing integrated marketing for AIS PLAY products & OTT in monthly and campaign basis.
• Drive product subscription and number of AIS PLAY app viewer.
• Identify communication target to approach, design message, select communication channels.
• Design customers messages journey and manage end to end implementation and deployment.
• Recruiter Apirak Sribavorntada (อภิรักษ์ ศรีบวรธาดา)

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Compliance, Risk Management, Thai, English

ประเภทงาน:

งานประจำ

• Maximizing productivity.
• Ensuring that efficient and good quality is provided to the customers to meet or exceed their expectations.
• Ensuring that operations are strictly compliance with local laws, regulations and Group Policies.
• Maintaining a good level of control on transactional risk.
• No failed audits.
• Backup function within a team to ensure the smooth operations.
• Summary of Main Tasks.
• Lead and manage the operation of the unit.
• Manage and control the function of Local Settlement team.
• Ensure that operations are efficiently managed in strict compliance with local laws and regulations and in line with Group Operation Risk Policy.
• Implement IT / IS development and enhancement to meet requirement of securities operations and provide reports to management and Group Network Management / Performance Management / Planning.
• Liaise with SeCCuRe IS to ensure that enhancements are to specification, and are tested before implementation.
• To act as BCP coordinator and handle other related projects/tasks when required.
• Monitor and control the operation within the unit to ensure that the Bank is not place at risk when in handling transaction and that highest standard of processing is maintained.
• Provide information for risk management report i.e. KCS, KRI, etc and also review other Securities reports for purpose of monitoring and controlling.
• Assist other team members when required.
• Supervise and resolve all enquiries and problems to customers, relationship manager and subordinate.
• Supervise and manage Local Settlement team to execute all activities promptly by the relevant deadlines and respond to client's instructions and enquiries relating to Local Settlement process.
• Provide direction and assist to manage Local Settlement team.
• Assist other team members as required.
• Interface with Customer / Relationship Managers / Business Unit.
• Ensure the highest levels of customer service and proactively seek improvement as per customers' needs and requirements.
• Responsible for meeting or exceeding customers' expectation.
• Cascade this relationship downward to all subordinates and accounts team.
• Maintain partnership like relationship with the Business unit / Relationship Managers and be responsive to their service requirements.
• Service Standard.
• To review, manage and improve turnaround time of transactions to ensure that the service level meet the target standard at the least.
• Service Quality.
• To build up service excellence, customers focus mindset and quality culture in the team.
• Manage quality of client's reporting and Local Settlement's activities to achieve the highest levels of efficiency and cost effectiveness.
• To provide and continuous improvement services related Local Settlement jobs to achieve client's satisfaction.
• Productivity Management.
• Ensure Group objectives and instructions are cascaded to team members and feedback is provided to management for overall team effectiveness.
• Encourage team to propose the idea for improving the current work process and implement for achievement the highest levels of efficiency and cost effectiveness.
• Identify system and process improvement of productivity.
• People.
• Ensure continuous development of the team to manage and sustain long term viability.
• Business direction and market practice.
• Pay attention to changing market condition and practice, give suggestion to Unit Manager / Business units for assisting in Marketing, Operations and business strategy review.
• Control and Risk Management.
• Effectively monitor and manage risks and controls of Local Settlement operations, so as to avoid loss to the Bank.
• Take responsibility for the proper control of safes and keys as laid down in the Group instruction circular.
• Ensure compliance within the team to Group and Regulatory requirement.
• To effectively manage the risks so as to protect client's and the Bank's interest.
• Ensure adherence to SS Operations Manual and understanding of KCSA items pertain to Local Settlement.
• Ensure compliance with sanctions procedure guideline and Anti Money Laundering policy.
• Act as a Money Laundering Prevention Officer and ensure appropriate internal controls and procedures for Money Laundering prevention are understood, functioning and reported as intended.
• Change Management.
• Ensure that system & procedural changes are implemented successfully and update in DOI.
• Assist in providing support for changes in processes.
• Training.
• Attend/complete training as assigned on timely manner.
• Identify self training needs and inform Unit Manager.
• Manage the training needs of staff and nominate them to attend training courses relevant to their position, potential, individual inspiration & business short and long term requirements.
• Complexity and judgment.
• Prompt decision making to protect client's interests and avoid losses to the Bank.
• The nature of the business is complex and changing. This requires keeping up to date with market regulation, changes, and practice.
• Freedom of decision making.
• Wide powers of decision making are required relative to Local Settlement transactions and business issues.
• Freedom within approved guideline for authorizing and releasing transaction within approved limits.
• Key relationships.
• Internal.
• Related units in Securities Services Operations i.e. Asset Servicing, FX and Payments, Ops Support, Fund Services, Change Management, etc.
• Operational Risks Team.
• Client Services, Business Account Managers, Sales.
• Human Resources.
• Local IT and Business Transformation Team.
• Other related stakeholders within the bank as deemed appropriate.
• External.
• SET, TSD, TCH, BOT.
• Brokers, custodian banks.
• Global Business Services Chennai.
• Other related external stakeholders as deemed appropriate.
• Other Responsibilities.
• Embed Here for good and Group's brand and values in Thailand; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedure.
• Our Ideal Candidate.
• Qualifications / experience / education.
• In dept Securities product, operational and general banking operations and through knowledge of operations and rules of local Securities industry.
• In dept knowledge of risk management and sound knowledge of legal and credit control.
• Tertiary education with minimum of 3 years of banking experience including 3 years in Securities/Cash/FX related industry.
• Proven supervisory and interpersonal skills.
• Ability to keep up and handle continuous changing market conditions and operating procedures/environments.
• Wide range of contacts among counterparty banks.
• Understanding of the workings in a computer related work environment.
• Excellent management and communication skills.
• All round leadership skills.
• ROLE SPECIFIC TECHNICAL COMPETENCIES.
• Local language communication (Thai) Expert.
• English language communication Advanced.
• About Standard Chartered.
• We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
• Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term.
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
• Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
• Visit our careers website www.sc.com/careers.