เงื่อนไขการค้นหา

ทักษะ:

Project Management

ประเภทงาน:

งานประจำ

• At least 10-15 years of experience in IT project management, particularly in the Enterprise System domain.
• Extensive experience working with large-scale, complex IT systems and cross-functional teams.
• Proven track record of successfully leading IT projects from inception through to completion.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Product Owner, Scrum, Compliance

ประเภทงาน:

งานประจำ

• Create and communicate a clear, compelling product vision and strategy aligned with business objectives and customer expectations.
• Regularly align teams and stakeholders with shared goals, ensuring consistency and focus on the product's overall direction.
• Balance short-term deliverables with long-term strategic goals to maximize business value.
• Product and Backlog ManagementMaintain a unified, high-level Product Backlog across all teams to ensure cohesive planning.
• Prioritize backlog items based on business value, risk, dependencies, and customer needs.
• Refine backlog items to ensure they are well-defined and actionable.
• Focus on delivering high-value features aligned with company strategies while ensuring budget alignment with planned work.
• Stakeholder and Cross-Team CollaborationWork with multiple teams and stakeholders simultaneously, maintaining a holistic view of the product.
• Address cross-team dependencies and resolve conflicts to ensure smooth collaboration.
• Guide teams to align on shared goals, facilitating resolution of overlapping work streams.
• Agile and Scrum LeadershipCommunicate to Scrum teams what needs to be built and ensure clarity in delivery goals.
• Monitor sprint goals and leverage Agile metrics (e.g., velocity, burndown charts) to track team performance.
• Provide regular progress updates to all stakeholders and leadership, ensuring transparency and alignment.
• Execution and DeliveryParticipate in UI/UX design, go-to-market launches, and other hands-on activities to ensure successful product delivery.
• Manage risks, ensuring project timelines are met while maintaining quality and alignment with objectives.
• IT Asset and Compliance ManagementEnsure all IT assets are up-to-date and aligned with security, audit, and compliance requirements.
• Collaborate closely with security, risk, compliance, and audit teams to address gaps and fulfil requests within agreed timelines.
• Must HaveUniversity degree, Business Analysis, IT, Computer Engineer or Computer Science or related field.
• At least 5 years of experience in Agile Methodology, Business-to-IT translation, Project Management, or Business Analysis.
• Nice to HaveProven ability to manage a unified backlog across multiple teams, prioritize based on business value, and refine backlog items effectively.
• Strong ability to work in a multicultural environment, communicating daily with stakeholders from diverse nationalities.
• Demonstrated expertise in aligning product strategies with organizational objectives and driving collaboration across multi-disciplinary team.
• Expert for Scrum metedology or lead for Scrum Master.
• Nice to know for Data software, Microsoft PowerBI, Robotics Process Automation.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Achieve IT Services and Support team with committed SLA level and good quality.
• Provide all service request for workstation.
• Manage workstation stock and inventory.
• Manage workstation to security compile with FWD Group policy.
• Provide IT technical support for staff.
• IT Operation.
• Provide monitor and notify for all batches scheduler finish by desire time.
• Provide monitor and notify/escalate for system health, application and hardware.
• Deploy application and batches within request time.
• IT Helpdesk.
• Provide services for help users able to do they job didn t have technical problem.
• Provide onboarding services for staff to get necessary services from IT when start work with appropriate time.
• Bachelor s Degree in Computer or IT related fields.
• At least 10 years in IT services / IT Support area, Lead team more than 4 persons.
• Excellence communication in Thai and English.

ทักษะ:

Product Owner, Product Design, Telesales

ประเภทงาน:

งานประจำ

• Lead end-to-end project execution from planning to delivery across digital initiatives.
• Collaborate with Data Science teams to apply AI/ML models and predictive analytics into product design and business workflows.
• Align business goals (e.g., telesales efficiency, lead scoring, revenue impact) with data-driven product strategy.
• Translate complex data outputs into actionable insights for business stakeholders.
• Drive project documentation, risk management, scope control, and cross-team alignment.
• Define success metrics, monitor post-launch performance, and iterate accordingly.
• Manage project budgets, change requests, and vendor coordination as needed..
• 7+ years in project management, preferably in digital transformation, data-driven products, or financial services.
• Experience leading cross-functional teams and collaborating with Data Science/Engineering.
• Familiarity with AI/ML applications, data modeling concepts, or analytics tools (you don t need to build models but should understand how to integrate them).
• Strong knowledge of project delivery frameworks (Agile, SDLC) and stakeholder management.
• Bonus: experience in telesales, CRM systems, or customer journey optimization.

ทักษะ:

Compliance, ISO 27001, Accounting

ประเภทงาน:

งานประจำ

• Lead the testing of internal controls related to business processes and IT systems, ensuring compliance with relevant regulations (AML, SEC, ISO 27001, PDPA).
• Assist the execution of the audit program by gathering and analyzing data to assess the effectiveness of controls and processes across the business and IT domains.
• Foster effective communication with auditees and collaborate closely with relevant teams to ensure timely and accurate delivery of audit documentation.
• Assist the IT Audit Manager with various ad-hoc tasks to enhance the efficiency and effectiveness of the internal audit team.
• Mentor and guide team members, promoting a culture of continuous improvement and adherence to best practices in IT auditing.
• Prepare comprehensive audit reports summarizing findings, recommendations, and action plans for management review.
• Identify and assess potential risks related to IT systems and processes, recommending improvements to mitigate those risks.
• Bachelor s degree in Accounting, Finance, and Information Technology.
• 4-5 years in IT audit or compliance, including supervisory experience.
• In-depth knowledge of IT governance and regulatory requirements.
• Certifications: CISA, CIA, or similar certifications.
• Understand the concept of three lines of Defense, Risk Management, Internal Control, and Auditing Process.
• Having a strong interest in the Crypto Market and Blockchain and being able to describe the basic infrastructure of the capital market or/and crypto market.
• Familiar with the concept of Anti-Money Laundry, KYC, PDPA and industry regulator.
• Leadership and team management abilities; excellent organizational skills.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Good Communication Skills, Teaching

ประเภทงาน:

งานประจำ

• ออกแบบหลักสูตรและคอร์สสำหรับองค์กรที่ต้องการนำ AI ไปใช้ในองค์กร หรือพัฒนาทักษะ AI ให้กับพนักงาน.
• ออกแบบ Proposal และให้คำแนะนำลูกค้าองค์กรตามโจทย์ลูกค้า.
• พัฒนาหลักสูตรให้ทันสมัยอยู่ตลอดเวลา.
• ทำงานร่วมกับผู้สอน เพื่อให้สิ่งที่สอนร้าง Impact ให้กับผู้เรียน.
• เปิดรับทั้ง Full-Time และ Part-Time.
• เข้าใจ AI โดยเฉพาะแต่ละฝ่ายในองค์กรสามารถเอา AI ไปใช้ได้อย่างไรบ้าง.
• มีประสบการณ์ทำ AI Transformation ให้เกิดขึ้นจริงในองค์กรใหญ่ หรือให้คำปรึกษาองค์กรใหญ่ในการใช้ AI.
• ชอบพัฒนาตัวเอง และหาความรู้ด้าน AI และ Digital Transformation.
• มีทักษะในการวิเคราะห์และเชื่อมโยง.
• มีทักษะในการสอน.

ประเภทงาน:

งานประจำ

• We're committed to bringing passion and customer focus to the business.
• Create a comprehensive IR strategy, policy, and framework. Develop a Robust Investor Relations Strategy.
• Lead IR activities and craft effective communication plans to showcase the company s financial performance and growth prospects to investors and investment community (i.e. shareholders, analysts, fund managers, regulators).
• Manage all of the company disclosures, business performance reports, and any IR contents and materials in accordance with SET and SEC requirements
• Develop a messaging strategy with mangement team to accurately reflect the company s business performance, its outlook for growth, and potential for value creation.
• Monitor and present information to the company s management and Board of Directors involving competitive and industry performance.
• Collaborate across functions to ensure a consistent message is well presented to both internal and external parties.
• Perform other related duties as assigned.
• If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!.

ประเภทงาน:

งานประจำ

• ปริญญาตรีขึ้นไป สาขานิติศาสตร์ (หากมีวุฒิปริญญาโทด้านกฎหมายธุรกิจหรือนิติศาสตร์ระหว่างประเทศจะพิจารณาเป็นพิเศษ).
• มีประสบการณ์ทำงานด้านกฎหมายไม่น้อยกว่า 10 ปี.
• มีประสบการณ์ด้านกฎหมายธุรกิจ, สัญญาเชิงพาณิชย์ และการบริหารงานกฎหมายในองค์กรขนาดใหญ่.
• มีประสบการณ์บริหารทีมอย่างน้อย 3-5 ปี.

ทักษะ:

Assurance, Compliance, Risk Management, English

ประเภทงาน:

งานประจำ

• Manage multiple engagements at same time for various industries/sectors (e.g., Financial Services, Manufacturing, Automotive, Telecommunication, Life Science & Hospitality, Energy, Consumer Business, etc.).
• Provide both IT Audit support to Financial Audit team, and IT Assurance to clients (e.g., IT General Control & Application Controls Review, IT Compliance Review, IT Governance & Security Audit, IT Audit for SOX/JSOX/ICFR, Third Party Assurance & Risk Management, Data Analytic for Auditing, etc.).
• Actively involve for advisory proposal development with fit-for-purpose approach & client service mindset, and also manage the engagements, esp. for quality and timeliness of our deliverables, including staff utilization.
• Coach the team, and demonstrate leadership roles and certain skillsets (e.g., project & resource management, problem-solving, negotiation, sales & services, communication & presentation, etc) to support our end-to-end processes of each engagement (e.g., offering the service, planning/execution/reporting, monitoring staff utilization, billing to clients).
• Facilitate use of Audit or other technology-based tools/techniques to support auditing.
• Perform any other tasks or assignments.
• Your role as a leader
• At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Manager / Senior Manager across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
• Collaborate effectively to build productive relationships and networks.
• Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
• Align your team to key objectives as well as set clear priorities and direction.
• Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
• Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
• Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
• Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
• Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
• QualificationsEducation background in Accounting, Finance, and/or other IT-related fields (e.g., MIS/AIS, Computer Engineering, Computer Science, etc).
• At least total 7-10 years experience (including a few years of managerial experiences) in audit related fields, esp. for IT Audit & Advisory in Audit & Consulting firms or IT Audit / Risk Management / Compliance in other corporate companies (e.g., Financial Service, Telecommunication, Consumer Products).
• Experiences in review over IT process/general controls and application controls, incl. IT security configurations for each IT component (e.g., Operating System, Database, Network).
• Relevant profession certifications (e.g., CISA, CISSP, CRISC, ISO27001) is preferred.
• Knowledge of Audit concept, IT regulatory requirements (e.g., BOT, SEC, OIC, PDPA), and IT-related controls & standards (e.g., ISO27001, COBIT, ITIL, NIST).
• Experiences in using Data Analytic & Visualization tools (e.g., R, Python, Tableau, PowerBI, etc) would be advantage.
• Verbal and written communication skills in both Thai and English.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 101293In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

ประเภทงาน:

งานประจำ

• Implements full cycle SAP projects/ roll-outs (Optional)
• Experience in SAP planning process analysis and design
• Enhancements or change requests in any of the following SAP areas: FI/CO (core, main module)
• Conduct onsite software demonstrations and workshops
• Customizes the technical requirements
• Performs Unit, Integration and Regression testing
• Trains key users and end users
• Develops documentation for configuration, enhancements, test scripts, end user manuals and training courses
• Performs Go live checks and controls
• Provides Go live and post go live support
• Provides application Management support and interface in any of the following SAP areas: FI/CO (core, main module)
• Provide users support for any inquiries or issues
• At least 7 years SAP experiences in the following SAP areas: FI/CO (core, main module)
• Strong knowledge in a core module area(s)
• Excellent analytical, creative thinking, problem-solving and consulting skill
• Excellent communication skills and customer relationship skill.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

System Administration, Network Infrastructure, Software Development, English

ประเภทงาน:

งานประจำ

• Develop and implement IT Infrastructure strategies to support business goals.
• Provide IT Infrastructure services vision, enabling innovation and IT Trends.
• Oversee all IT Infrastructure activities, including network management, system administration and Network Operation Center (24 x 7).
• Develop and manage the IT infrastructure budget, ensuring efficient allocation of resources.
• Network Management.
• Design, manage and ensure the reliability and performance of the organization s network infrastructure.
• System Management.
• Design, plan and implement IT systems to meet business requirements.
• Cloud Infrastructure Management.
• Oversee and manage cloud infrastructure.
• Ensure the scalability and performance of cloud-based systems.
• Network Operation Center (NOC).
• Ensure the system operates efficiently and without issues.
• Leadership and Team Management.
• Lead and mentor the IT Infrastructure team, fostering a culture of high performance and technical excellence.
• Collaboration with Other Departments.
• Collaborate with other departments such as Software Development and Customer Services to align IT Infrastructure efforts with business objectives.
• Leadership and Management.
• Strong leadership skills with the ability to inspire and lead teams.
• Ability to lead cross functional project teams.
• Strategic Thinking.
• Ability to develop and implement strategic IT infrastructure plans aligned with business goals.
• Communication Skills.
• Ability to translate strategic plan into specific objectives.
• Excellent communication skills with the ability to effectively present technical information.
• Problem-Solving Skills.
• Ability to provide the proactive approach to identifying and addressing IT infrastructure challenges.
• Interpersonal Skills.
• Strong interpersonal skills to build and maintain relationships with internal and external stakeholders.
• Bachelor s or Master s degree in Computer Science, Engineering, Information Systems, or a related field.
• At least 15 years of experience in the IT field, particularly in managing IT Infrastructure and leading teams.
• Serving in senior leadership roles such as IT Infrastructure Manager or Senior Systems Manager at least 8 years.
• Gaining experience in various IT functions such as network management, system administration, and IT security.
• Experience in managing large IT projects, from planning and execution to delivery.
• Experience in managing cross-functional teams in implementing projects of a complex nature.
• Ability to create and manage the IT department s budget.
• Strong oral and written skills in English with all levels of management.
• Operations Hours: Mon.-Fri. at 08.00 - 17.00.
• Location: Onsite 100% at Samittivej Srinakarin Hospital, Bangkok.

ประเภทงาน:

งานประจำ

• Lead and manage day-to-day hotel operations across all branches to ensure consistent service quality and operational efficiency.
• Supervise and support hotel managers to meet performance targets, guest satisfaction, and compliance standards.
• Develop and manage operating budgets, monitor cost control, and ensure profitability across all properties.
• Analyze operational performance and prepare regular reports with insights and recommendations for improvement.
• Implement and maintain brand standards, service guidelines, and operational procedures throughout the chain.
• Collaborate closely with cross-functional departments such as Marketing, Finance, and Human Resources to ensure aligned execution.
• Conduct regular site visits to hotel branches to assess operations and provide coaching or corrective actions when needed.
• Monitor industry trends and competitor activities to identify opportunities for operational enhancements or strategic initiatives.
• Promote a positive organizational culture and foster the professional development of hotel teams.
• Thai national with a Bachelor's or Master's degree in Business Administration, Hotel Management, or a related field.
• Minimum of 7-10 years experience in hotel operations, preferably within the budget or economy hotel segment.
• Proven experience managing multi-site hotel operations and leading large teams.
• Strong leadership, problem-solving, and strategic planning skills.
• Deep understanding of both front-of-house and back-of-house hotel functions.
• Excellent interpersonal and communication skills, with the ability to motivate and inspire teams.
• Proficient in operational tools and systems (e.g., Property Management Systems, Excel, Power BI, etc.).
• Good command of English (both written and spoken).

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Procurement, Market Research, Research

ประเภทงาน:

งานประจำ

• Develop and implement procurement strategies for IT products and services, ensuring alignment with Procurement Policy and budget.
• Collaborate with IT department to understand their needs and ensure that procurement activities meet those requirements effectively.
• Conduct market research to identify potential vendors and evaluate their offerings, pricing, and service levels.
• Negotiate contracts and agreements with suppliers to secure favorable terms and pricing, ensuring compliance with legal and regulatory standards.
• Manage the entire procurement process from requisition to purchase order creation and delivery, ensuring timely and accurate fulfillment of IT needs.
• Monitor supplier performance and conduct regular evaluations to ensure adherence to contract terms and service level agreements (SLAs).
• Maintain relationships with key vendors, resolving any issues related to performance, quality, or delivery.
• Analyze spending patterns and identify opportunities for cost savings and process improvements.
• Prepare and present reports on procurement activities, market trends, and vendor performance evaluation to management.
• Liaise with Finance & Accounting team to estimate IT cost accruals.
• Stay updated on industry trends, emerging technologies, and best practices in IT procurement.
• Bachelor s degree in Business Administration, Information Technology, Supply Chain Management, or a related field. Master s degree is preferred.
• 5+ years of experience in procurement, with at least 3 years specifically in IT procurement or technology sourcing.
• Strong understanding of IT products, services, and solutions, including software, hardware, networking, and cloud services.
• Proven experience in vendor negotiation, contract management, and supplier relationship management.
• Excellent analytical skills with the ability to assess market trends, perform cost analysis, and identify opportunities for improvement.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).

ทักษะ:

Accounting, Finance, Taxation

ประเภทงาน:

งานประจำ

• Oversee and review the company's asset reporting system.
• Prepare detailed reports and financial statements, analyze data, and present findings to management.
• Develop recommendations and reports based on audits and presenting these ideas to senior management.
• Coordinate with internal departments and external parties, such as auditors and the Revenue Department.
• Audit Background Required.
• Bachelor s degree in a specialty area such as accounting, finance or business administration.
• Experienced in financial reporting, inventory management, costing, account reconciliation, month end closing, consolidation, taxation and etc.
• Proficiency in ERP systems, accounting software, and advanced Microsoft Excel skills.
• Strong analytical thinking, time management, leadership, communication skills, and the ability to work under pressure.
• Strong time management and organizational skills.

ประเภทงาน:

งานประจำ

• บริหารและกำกับดูแลการดำเนินงานของส่วนงานให้เป็นไปตามแผนงานและมาตรฐานที่กำหนด รวมทั้งตรวจสอบให้คำแนะนำแก้ไขปัญหาเชิงวิศวกรรม.
• ตรวจสอบ ให้คำแนะนำแก้ไขปัญหาเชิงวิศวกรรม.
• วิเคราะห์และให้คำแนะนำในการวางแผนปรับปรุงกระบวนการการดำเนินโครงการก่อสร้าง เพื่อเพิ่มประสิทธิภาพและประสิทธิผล.
• ปรับปรุงกระบวนการทำงาน งานก่อสร้างให้มีคุณภาพ ประหยัด สอดคล้องกับหลัก VA/VE.

ประเภทงาน:

งานประจำ

• Implements full cycle SAP projects/ roll-outs (Optional)
• Experience in SAP planning process analysis and design
• Enhancements or change requests in any of the following SAP areas: FI/CO (core, main module)
• Conduct onsite software demonstrations and workshops
• Customizes the technical requirements
• Performs Unit, Integration and Regression testing
• Trains key users and end users
• Develops documentation for configuration, enhancements, test scripts, end user manuals and training courses
• Performs Go live checks and controls
• Provides Go live and post go live support
• Provides application Management support and interface in any of the following SAP areas: FI/CO (core, main module)
• Provide users support for any inquiries or issues
• At least 7 years SAP experiences in the following SAP areas: FI/CO (core, main module)
• Strong knowledge in a core module area(s)
• Excellent analytical, creative thinking, problem-solving and consulting skill
• Excellent communication skills and customer relationship skill.

ประเภทงาน:

งานประจำ

• Work Experience.
• Bachelor degree or Higher in Business Administration, Marketing, Statistics, Logistics, or related field.
• Minimum of 8-10 years of Merchandise Planning, Category Management หรือ Retail Management
• At least 5 years of experience in management position, especially in retail or Modern Trade business. (If you have experience in ERP, Planogram, or Category Management system, it will be given special consideration.)
• Organizational skills, experience meeting tight deadlines.
• Excellent communication and teamwork skills.
• Knowledge of product pricing, packaging, distribution and positioning.
• Have excellent written and verbal communication skills.
• Thai Only.

ประเภทงาน:

งานประจำ

• Formulate strategies that harness sales-related insights, prevailing standards, and developments to drive sales in Big C Online (Web/Mobile/App).
• Lead Trade Marketing campaigns and activities of online platform to win sales and new/existing customer.
• Manage and Oversee P&L of an online Platform based on assigned target.
• Work with Digital Marketing, Merchandizing, Operation, Developer and other related functions and suppliers to build synergy for continuous improvement.
• Examine, analyze and report sales/customer-related metrics to inform all related parties.
• Supervise and Manage within Team including Motivating other functions to come across any challenges.
• More than 5-7 years experience in Ecommerce. Own Platform is a plus.
• Experience in Retail Business.
• Bachelors degree in Business Management / Digital Marketing or related field.
• Basic Knowledge of Digital Performance Marketing / UXUI / Customer Flow.
• Confidence developing and overseeing retail and eCommerce-focused strategies.
• Logical & Analytical Thinking and Good Presentation Skill.

ทักษะ:

Compliance, Risk Management, Legal, English

ประเภทงาน:

งานประจำ

• Follow up on laws, rules, regulations, announcements, orders that have been announced to amend, reconstitute or cancel that affect the company. In order for the company to comply with the requirements and laws appropriately, continuously and always up-to-date Including considering the impact related to the company.
• Continuously review the company's operational activities, develop and improve the process to comply with laws and regulations related to the Company's business operations- Supervise, give advice and monitor the operations of various agencies in accorda ...
• Prepare a work plan and monitor the progress of the plan related to the supervision of compliance with the company's laws and regulations.
• Support the preparation / review of manuals, guidelines, policies, tools for supervision of the company in accordance with relevant laws and regulations to raise the level of compliance with the company's laws and regulations.
• Consider solutions to prevent defects that may cause any damage to the company from relevant laws and regulations.
• Assess risks / and jointly formulate risk management guidelines in compliance with relevant laws and regulations.
• Bachelor s or Master s degree in Law or related fields.
• Minimum 10 years experiences in legal, compliance, audit, risk management or related.
• Strong business acumen and understanding of compliance practices.
• Ability to interpret legislative requirements and pragmatically review and implement processes and policies.
• Have a strong proficiency in using Microsoft office programs, i.e., word, excel, and PowerPoint.
• Good communicate in English.
• Have passion, energetic, dynamic and able to work under high pressure.
• Have Growth Mindset and Adaptability.

ประเภทงาน:

งานประจำ

• Provide recommendations and participate in planning to ensure the security of customers, employees, buildings, and assets of the Siam Piwat Group and its affiliates, in accordance with overall policies.
• Participate in planning and provide guidance in supervising and overseeing the work of subcontractors to ensure they perform according to the work plan.
• Security Management: Develop and implement comprehensive security plans to protect the mall, its patrons, and employees.
• Safety Protocols: Participate in setting standards for security, traffic management, and the management of parking facilities within the shopping center.
• Crisis Response: Provide recommendations and participate in developing security standards to be prepared for various potential emergencies.
• Team Leadership: Supervise and mentor the security team, providing training and development opportunities to enhance their skills and performance.
• Surveillance and Monitoring: Oversee the operation of surveillance systems and ensure continuous monitoring of the premises.
• Incident Reporting: Manage the documentation and investigation of security incidents, accidents, and breaches, and implement corrective actions.
• Collaboration: Work closely with local law enforcement, emergency services, and other relevant agencies to coordinate security efforts and response plans.
• Budget Management: Prepare and manage the security department s budget, ensuring cost-effective use of resources.
• Customer Service: Maintain a visible presence within the mall, addressing security concerns of customers and staff promptly and professionally.
• Bachelor s degree in Security Management, Criminal Justice, or a related field.
• Minimum of 15 years of experience in security management, with at least 10 years in a leadership role.
• Strong knowledge of safety regulations, crisis management, and emergency response protocols.
• Excellent leadership, communication, and interpersonal skills.
• Ability to remain calm and make quick decisions in high-pressure situations.
• Proficiency in security technology and surveillance systems.
• Candidates with experience in the luxury shopping mall or luxury hotel industry will be given special consideration.
• This position may require working evenings, weekends, and holidays.
• Must be able to respond to emergencies at any time.