เงื่อนไขการค้นหา

ทักษะ:

Microsoft Office, Excel, Statistics, English

ประเภทงาน:

งานประจำ

• Summarize data in tables, charts, and graphs.
• Analyze and interpret sales data and consumer data + One NielsenIQ portfolio data.
• Deliver final reports and presentations (category overview as well as issue-based) building a story and final recommendations.
• Review data for errors and inconsistencies.
• Use internal tools and data sources.
• Follow and fully owns Center of Excellence (COE) ways of the working process, manages Clients'/Client Business Partners (CBPs') expectations.
• Interacts with client staff on routine issues.
• Independently discusses analysis design to best answer client questions with CBP/client.
• Discuss design and calculate the Quantified Business Opportunity.
• Drive time/cost-effectiveness on the project.
• Support meeting the COE objectives as a whole.
• Inspire peers and co-workers.
• Qualifications Curiosity will bring you to understand where the market is moving and to provide business solutions based on the client's needs. Your chance to deliver high-quality client services all the time is here, working together with our client business partners, while your communication skills will help you to adapt to the multi-diverse working culture.
• Bachelor s Degree from reputable Universities.
• Fresh Graduate are welcome to apply.
• Strong business and financial acumen (including business environment and client) with excellent analytical skills.
• Understanding of growth and brand strategy.
• Strong communication skills & presentation skills, able to interpret numbers or data by storytelling techniques.
• Ability to work independently and comfortable working in a digitally enabled environment.
• Strong Organizational & interpersonal skills.
• Good client service skills and able to communicate and write effectively in English and Thai.
• Knowledge of Microsoft Office, especially PowerPoint and Excel is required.
• Retail data experience is a plus.
• Basic knowledge in statistics would be an added advantage.
• Additional InformationHybrid based role, must be physically located within job country and candidate must be a Country/Region Resident.
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Business Development, YouTube

ประเภทงาน:

งานประจำ

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing roles.
• 6 years of experience in sales and business development, product marketing, digital media, technology sales or agency.
• Experience using Google and YouTube advertising solutions.
• Experience in business development, client relationship management and servicing, and consultative selling.
• Knowledge of Thailand marketing and the media industry.
• Understanding of industry wide digital advertising and media products.
• Businesses of all shapes and sizes rely on Google s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
• As an Account Manager, you will provide advertising solutions to consumers and businesses. You will working closely with the Industry Manager and Cross-Functional teams to develop Google's marketplace, you will combine a passion for the industry and demonstrated fluency in the language of media with effective presentation and communication skills. You will manage the relationships with clients and agencies, identifying, educating and developing clients in order to drive their business growth.
• Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the world's leading brands and agencies. We continuously challenge how customers think about their business and how Google can support growth. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google's full suite of advertising solutions across Search, YouTube, Measurement, and more. As a member of our LCS team, you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google.
• Engage and influence key customer stakeholders by leading strategic meetings to uncover marketing goals and key performance indicators, translating them into actionable campaign strategies.
• Drive exceptional campaign results, quantify business impact, and demonstrate value to customers, maintaining account hygiene.
• Build and pitch data-driven solutions to maximize customer value through Google s advertising solutions, handle objections, and ultimately achieve sales growth goals.
• Analyze campaign data, ensuring performance is accurately tracked, and delivering measurable results aligned with customer objectives.
• Monitor performance data to extract key insights, identifying and cultivating qualified promote opportunities to drive future customer growth and build pipelines.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

ประสบการณ์:

15 ปีขึ้นไป

ทักษะ:

Industry trends, Financial Modeling, Negotiation, English

ประเภทงาน:

งานประจำ

• Assist in gathering data and analyzing external environment including macroeconomics, industry trends and competitive benchmarking.
• Assist in formulating strategic directions and initiatives as well as key performance indicators (KPI).
• Strategic Business Development.
• Develop feasibility studies: financial modeling, market and competitive landscape analysis.
• Assist in M&A, due diligence including liaising with relevant advisors / stakeholders.
• Assist with deal making/negotiation.
• Conduct research, prepare presentations and present to Management/ Executive Committee/ Board of Directors.
• Drive any new initiatives/ new business of the group.
• Ad hoc Studies /Analysis/ Research.
• Assist 4 Business Hubs with:.
• Customer development efforts and related financial analysis.
• Stakeholders management (Investors relations, credit rating agencies, others) by providing necessary analysis..
• Study and research on emerging trends, prepare presentation for managements public speaking events.
• People Development & Organization Building.
• Help build corporate strategy team/ coach and develop junior members.
• Bachelor degree in Business Administration or Finance (Master degree is preferable).
• Preferable 3-7 years as Financial Analyst, Investment Banking, Management Consultant.
• Strategic thinking, financial acumen and analytical skills.
• Strong presentation and communication skills in Thai and English.
• Good people and relationship building skills.
• Ability to manage effectively multiple projects with little direct supervision.
• WHA Corporation Public Company Limited
• Location: WHA Tower, Bangna KM 7.
• Department: Corporate Strategy.

ทักษะ:

Legal, Risk Management, SAP, English

ประเภทงาน:

งานประจำ

• Provide leadership in business review, pipeline and Forecast meetings.
• Provide proactive financial advice and oversight in contract negotiations and deal structuring for strategic opportunities to increase profitability and revenue.
• Ensure effective and efficient deal support, based on relevant deal segmentation with the respective interaction to the Sales and Services organizations (strategic deal management and deal desk).
• Orchestrate business support teams (Legal and Contracting, Revenue Recognition, Pricing, Financing, Collections, Credit Management and Risk Management) to ensure effective and efficient deal support.
• Contribute to the achievement of cash collection targets internally and externally.
• Align and share best practices with Operations Teams and the SAP CFO community.
• Design, implement and maintain business and payment models in partnership with third party financing companies across the region, to support direct and indirect business.
• Ensure quality of business, aligning with customer success and SAP strategies.
• Be a change agent and voice of reason to weed out ineffective partners, advise the business on problem customers, etc.
• Ensure all deals in the country are completed at the highest of ethical and professional standards. Adhering to all SAP policies and programs.
• Direct Engagement with Key Customers & Partners.
• Represent SAP as the executive sponsorship for certain customer accounts.
• Build strategic networks to sell/demonstrate the advantages of the SAP portfolio to the CFOs in the market, including public speaking.
• Showcase SAP runs SAP , Innovative Solutions as well as Shared Services Model and SAP Finance Transformation story in general.
• Build and maintain a relationship with select peers across the customer and partner landscape to help influence situations to SAP interest.
• Accountability for the Financial Planning & Analysis.
• Provide strong analytical and management input (based on macro-economic, industry and internal data for the country/ market unit).
• Provide proactive financial advice and solutions for strategic direction and insight on opportunities/process improvements to increase profitability and revenue and to identify efficiency and growth opportunities.
• Be actively involved in the development and implementation of the go-to-market processes and structures.
• Being a delegate to the Market Unit CFO, have a dedicated focus on expense items&rdquo.
• Ensure Market Unit stakeholders have a realistic view of the forecast and potential landing zone on top-line and effectively provide a perspective on upsides and risks within and outside the forecast to follow a no surprises approach&rdquo.
• Drive cost optimization and management of expenses approach in line with the company guidance and policies.
• Act as the Representative for Governmental Bodies and Auditors.
• Abide by the rules of corporate governance as well as country specific regulatory tasks.
• Coordinate responses to matters raised by internal and external auditors to ensure timely resolution.
• Ensure Compliance and Governance within the Organization.
• Act as a voice of conscience of the company.
• Ensure compliance and safeguards the Company s trust and reputation.
• Be the local counterpart and orchestrator for GFA organizations (for example for Global Facility Management, Global Shared Services organization, etc.) and local affairs, - be responsible for any local adaptations of global policies and the delegate Delegation of authority (DOA) to the Market Unit CFO.
• Provide strong oversight around business quality from a compliance/governance standpoint and be willing to challenge positions, models and specific transactions, if warranted. Call out practices and business that seems to be a concern and ideally prevent these from occurring.
• Guide/coach the country MD on overall governance as well as act as a sounding board on downstream issues that could emanate, to provide a realistic view on implications of decisions.
• Leadership for all F&A Employees in the Respective Entity.
• Inspire team members and create a winning team.
• Provide inputs on GFA Strategy and drive execution at country level.
• Provide local functional leadership to local teams of global internal organizations.
• Act as the main interface for all parts of the LoB GFA (Shared Service Center, especially for the Chief Accounting Organization and the COEs).
• Develop existing talents and prepare for tomorrow through training and upskilling talents within extended finance team.
• EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES.
• Highly developed Leadership skills.
• A relevant professional qualification i.e. CPA or equivalent or a master s or similar degree in accounting, business administration or economics related studies or an MBA.
• Develop great teams.
• Drive innovation.
• Simplify.
• Strategic thinking.
• Ability to drive transformation.
• Highly developed influencing ability.
• Customer Centricity.
• Highly developed coaching skills.
• Act as a trusted advisor to leaders and employees.
• Excel in a very fast-paced environment.
• Knowledge of SAP financial processes & systems.
• Knowledge of corporate financial governance, policies and guidelines.
• Knowledge of local GAAP and local legal F&A requirements is a plus.
• Fluency in Business English.
• WORK EXPERIENCE.
• A minimum of 10 years of Finance experience in FP&A, controlling, accounting audit or related function.
• Certified Public Accountant (CPA).
• Relevant work experience in Thailand is a strong plus.
• Fluency in English, both spoken and written, is an absolute must as well as Thai language.
• Bring out your best
• SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
• We win with inclusion.
• SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
• SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
• For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
• Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
• Successful candidates might be required to undergo a background verification with an external vendor.
• AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.Please note that any violation of these guidelines may result in disqualification from the hiring process.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Sales, Project Management, SQL, English

ประเภทงาน:

งานประจำ

• Bachelor s degree or equivalent practical experience.
• 2 years of experience in a technical project management or a customer-facing role.
• Ability to communicate in English and Thai fluently to support client relationship management in this region.
• Experience working within an Industry Vertical and knowledge of its digital key trends and business challenges along with the familiarity with the advertising industry and technologies.
• Experience in SQL.
• Experience in project/program management with the ability to work separately and manage multiple complex projects.
• Ability to understand technical concepts and effectively communicate them to a non-technical audience.
• Excellent collaboration skills, with the ability to work actively with other groups in organization (e.g., Sales teams, Solution Engineers, etc).
• Excellent problem-discovery, problem-solving, analysis, and communication skills.
• gTech Ads team takes a creative, collaborative, and customer-centric approach to provide foundational tech services and forward-looking business solutions to advertisers. Through technical consultation and implementation of tech and media solutions, gTech Ads helps customers attain their business objectives while building long-term capabilities.
• As an Advertising Solutions Architect, you will work closely with our sales teams and customers to understand their priorities and business objectives to architect technical and media solutions on top of the Google advertising ecosystem.
• You will drive executive-level customer interactions and discover relevant problems. You develop and apply your deep expertise of Google advertising products to solve customer marketing objectives separately. You understand customer tech infrastructure and Google Product and Systems to design solutions that integrate seamlessly with the customer ecosystem. You develop expertise in an industry vertical and are able to advocate for solutions that solve for the industry challenges and scale them.
• Google creates products and services that make the world a better place, and gTech s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
• To learn more about gTech, check out our video.
• Engage with external clients and internal sales stakeholders to identify customer business objectives and marketing objectives through consultative approach.
• Lead client meetings to explore opportunities for Service Plans and Standalone Solutions which help our customers achieve their business objectives.
• Develop deep expertise of the Google Advertising Products and Customer Infrastructure to be able to architect technical solutions on top of them to meet customer needs.
• Lead complex multi quarter technical projects by collaborating closely with cross functional internal and external teams (technical and non technical team members).
• Build trusted technical advisory relationship with customers and internal sales stakeholders. Discover media activation opportunities arising from implementation of technical solutions.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

ทักษะ:

Business Development, Market Analysis, Public Speaking, English

ประเภทงาน:

งานประจำ

• Build initial foundation for business through building relationship with potential customers (C-level and beyond), market analysis, website analysis, and requirement reviews.
• Develop and assist in the sale of Samsung Innovation Display (LED Smart Signage, Hospitality TV and LCD Signage Solutions) for Thailand and Indochina market.
• Using key vertical approach to seek out new opportunities and drive them through the sales cycle in a structured manner from lead generation to contract signing.
• Working closely with sales team to structure Display business opportunities in complex deals.
• Be a trusted advisor to customer s C-level stakeholders and establish strong relationship with them.
• Engage key decision makers using solution selling process, business case discussion presentations and presales support activities.
• Provide partners/system integrators with guidance on how to successfully structure signage projects for B2B clients.
• Strong leadership in working with internal and external stakeholders in tender preparations.
• Independent and Pro-actively seeking opportunities to create, organize activities to promote Samsung Innovation Display products in the local market.
• Provide timely reports on sales pipeline, project status, tender evaluation and local competitors landscape analysis.
• Skills and Qualifications
• Job Requirements Minimum 10 years of sales or working experience in one or more of the following industries is required; Digital Out-of-Home / Stadiums / Hospitality / Retail / Education / Government / Healthcare.
• Comfortable in dealing with different levels of B2B clients from project managers up through to senior executives at the level of CXO in business and/or technology.
• A good B2B client network in the markets we cover (must-have).
• Strong leadership and communication skills in English, particularly in verbal communication and public speaking.
• Willingness to travel 2-3 times per month if required.
• High proficiency in MS Word, Excel and PowerPoint for regular report generation.
• Experience of Display, IT and AV related products / solutions are preferred but not necessary as training will be provided.

ประเภทงาน:

งานประจำ

• Imagine what you could do here. At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.
• Apple s Sales Organization generates the revenue needed to fuel our ongoing development of products and services. This in turn, enriches the lives of hundreds of millions of people around the world. Our sales team, is in many ways, the face of Apple to our largest customers.
• A unique opportunity exists for an outstanding individual to contribute to the business planning and performance management for sales of Apple products in Thailand. Through a deep understanding of the country s channel, product and consumer landscapes, the Business Development Manager will execute initiatives to improve capabilities, performance and decision-making in support of Apple business growth objectives in Thailand.","responsibilities":"Analysis and identification of macro opportunities and risks for Thailand channel s performance in the short and medium term.
• Formulation of plans to improve business performance and create new business opportunities in conjunction with Account Managers.
• Development of management tools to support capability and efficiency improvements with the Sales Team. These tools include reports, analysis, insights, processes and templates.
• Working closely with Central Business Management Team and Sales Team to develop and implement business development programs (e.g., finance, lease, trade-in, solution bundles) suitable for channel partners in the country.
• Establish and manage close working relationship, jointly with Account Managers, with the channel partners at all levels, and ensure effective performance management, implement relevant consumer programs etc, and maximizes sales of Apple products to end-users.
• Always represent the Apple brand to the highest level
• Preferred Qualifications.
• Relevant work experience in strategy consulting or business development is preferred
• Ability to work well in groups and without routine direct supervision.
• Take initiative and challenge the status quo.
• Deliver more than the customer expects.
• Be dependable and reliable - follow-up quickly and consistently.
• Demonstrate a positive and approachable demeanors.
• Enthusiasm, personal drive and creative.
• Bachelor s degree or equivalent experience.
• Strong problem solving skills to identify critical issues, evaluate options and provide recommendations
• Strong business planning capabilities. Ability to work within, and design processes that lead to the development of innovative and commercially driven sales plans.
• Awareness of local channel structure, emerging trends, and competitor s activities in the market. Ability to create and capitalize on opportunities.
• Proven track record in galvanizing, developing and motivating cross functional performing teams that may include diverse members
• Outstanding verbal and written communication skills and experience presenting to senior level executives
• Apple is an equal opportunity employer that is committed to inclusion and diversity, and thus we treat all applicants fairly and equally. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

ทักษะ:

Research, Salesforce

ประเภทงาน:

งานประจำ

• Lead Generation and Outreach.
• Engage with potential and existing clients to identify opportunities and share relevant information.
• Actively connect with potential clients (including cold calling) and explore cross-selling opportunities with existing customers.
• Research and identify new leads, including key contacts and their business needs.
• Sales Process and Pipeline Management.
• Maintain and update sales data and opportunities within Salesforce (Customer Relationship Management tool).
• Accurately qualify leads for conversion into sales opportunities.
• Maintain and manage a healthy sales pipeline to support business growth.
• Arrange and coordinate follow-up meetings with Sales Executives to ensure smooth communication.
• Collaborate with Sales Executives and other teams for a seamless sales process.
• Client Communication and Relationship Building.
• Respond to queries from potential customers and provide clear, helpful information.
• Clearly communicate product value propositions and benefits to customers.
• Foster effective collaboration across diverse teams and organizational structures.
• Market Insights and Documentation.
• Monitor market trends and competitor activities to identify new opportunities.
• Support the preparation of proposals and presentations for prospective clients.
• Ensure accurate documentation of all interactions and updates in CRM tools.
• Relevant Experience & Skills.
• Relevant experience in Business Development i.e BDM or similar roles within the Hospitality industry (preferred)..
• Proven ability to proactively identify and pursue new business opportunities to drive growth..
• Strong results-oriented mindset focused on generating new sales and achieving targets..
• Expertise in qualifying leads and converting them into sales opportunities, including remote lead qualification and credibility building..
• Understanding of customer needs and ability to articulate Amadeus value proposition and product benefits clearly.
• Solid knowledge of product portfolio and capability to deliver compelling value propositions remotely.
• Effective communication and interpersonal skills, with ability to manage challenging conversations.
• Commercial acumen and ability to work independently or collaboratively across diverse teams and complex structures.
• Familiarity with Salesforce or similar CRM tools (helpful but not mandatory).
• Relevant degree in Business Administration, Sales, Marketing, Business Intelligence, or equivalent experience.
• What we can offer you ?.
• A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
• A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
• Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
• A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
• A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
• A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
• A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
• A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
• Diversity & Inclusion.
• Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
• Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.