เงื่อนไขการค้นหา

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Oversee the operations of customer service teams to ensure set targets are met.
• Take care of extraordinary customer complaints and provide suitable solutions.
• Ensure of continuous improvement on customer experience & feedback management.
• Develop and training program for all departments within the internal and external structures.
• Align the service and parts sales strategies with the company objectives and brand image of the multiple product brands.
• Develop strategies to maintain high competency of human resources to meet future business needs.
• Motivate the team and create an environment of overall collaboration, communication and exchange of information within the department between the market and brands as well as with all locally associated partners.
• Ensure compliance with all general and company policies when carrying out job duties.
• Develop the Customer Service budget and control expenditure.
• Update knowledge management to improve customer operation performance.
• Profile.
• Bachelor or Master Degree in Business Administration or related field.
• Relevant working experience in after sales operations.
• Excellent communication skills to effectively convey technical information to both technical and non-technical audience.
• Strong leadership skill, providing solving, proactive, and initiative.
• Analytical, strategic thinking and planning.
• Good command of listening, written and spoken Thai and English.
• Computer Literacy and SAP knowledge is an advantage.
• Professional requirements.
• Languages.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Bachelor degree in Purchase/Logistics/Supply Chain Management.
• At least 5 years in related field, logistic, warehousing, planning.
• Able to work under pressure within tight schedule.
• Service minded and good interpersonal characteristic.
• Good command in English is a must.
• Experience in retail business and/or FMCG is an advantage.
• SAP knowledge is an advantage.
• Professional requirements.
• Languages.
• Thai: mother tongue.
• English: very good.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Leadership Skill, Business Statistics / Analysis, Analytical Thinking, English

ประเภทงาน:

งานประจำ

เงินเดือน:

฿50,000 - ฿60,000, มีค่าคอมมิชชั่น

• Oversee and manage respective teams responsible for managing onsite content curation, Sales and Phone Dating Consultant management.
• Leading the team by acting as coach, mentor and role model.\.
• Managing great end-to-end customer journey from product discovery to product purchase to after-purchase services.
• Ensuring that Standard Operating Procedure is followed at all times to ensure global brand consistency.
• Create a good relationship between the teams and driving engagement of associates.
• Constantly improve sales and operation (Callback Team) effectiveness and efficiency to drive overall customer satisfaction and business KPIs.
• Regularly observing, giving feedback to and evaluating both new and regular associates.
• Contribute to the development of the company (e.g. business opportunities, legislation, competition, product development).
• Also work collaboratively with the Marketing Team to:
• Promote the company's existing brands and introducing new products to the market.
• Analyze number of all sales leads generated to ensure that the sales team meets their quotas and goals.
• Research and develop marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals.
• Implement new sales plans and advertising.
• Key challenges:
• Ensuring a consistently premium online and offline service.
• Ensure great end-to-end customer journey from product discovery to product purchase to after-purchase services.
• Meeting challenging targets regarding operation (Callback Team) and internal sales.
• Leading, motivating and developing a team of people from diverse backgrounds and skills levels.
• Ensuring there is coordination and teamwork across the Sales and Service departments.
• Planning and prioritize to ensure both short term and long term Branch goals are achieved.
• Bachelor s degree or higher in any field.
• Female and presentable as this is a client-facing role.
• Age not over 38 years old.
• At least 3 years of sales & management experiences.
• Service-oriented, positive, extremely responsible and open-minded.
• Excellent sales and networking skill, and the ability to make customer's satisfaction happen.
• Driven and a team player.
• Good command in English.
• What we offer:
• An exciting opportunity where you can assume responsibility and develop professionally.
• A dynamic team with friendly, highly-qualified colleagues.
• A culture of mutual respect and an outstanding working environment.
• Commission.
• HealthInsurance.
• Provident fund.
• We look forward to receiving your application as well as your salary requirements. Candidates must be able to work on Saturday and Sunday,and replace a day off with chosen weekday.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Lead a discussion on demand planning in the Monthly Business Planning Process to get the consensus on demand plan at category and key items.
• Ensure that demand planners capture, prioritize, analyze and input Generating Demand events; customer, consumer & competitor information; other external / internal trends and influences, which impact demand plan.
• Ensure effective use of demand planning system functionality, appropriate statistical models, and parameters & interpret results to generate accurate base demand foreca ...
• Challenge the demand plan figures by providing analyzed information to the stake holder.
• Challenge the existing and implement improvements to Demand and Supply Planning processes and tools to deliver tangible benefits.
• Ensure that stock allocation is well communicate and align among stake holder whenever business scenario require to be applied such as when the situation of out of stock, promotion or price increase.
• Engage and lead Supply planning team in activities to have continuous improvements.
• ARE YOU A FIT?Bachelor's Degree in Logistics, Supply Chain Management or related.
• Minimum of 5 years of experience in Demand & Supply Planning from FMCG is preferred.
• Strong analytical skills and attention to details.
• Good negotiation, problem solving & convincing skills.
• Good English & Thai communication skills.
• We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• This role is based in Bangkok, Thailand.
• THE ROLE.
• To perform this role well, the candidate needs to have strong sales team management, coaching & communication skills, attention to detail, ability to create and follow processes, and a track record of exceeding expectations.
• The day-to-day activities:
• You will report to the Manager - Grab for Business, Thailand.
• Manage, mentor, support, and monitor a large team of Inside Sales Representatives across different job functions, to exceed revenue targets by client acquisition to drive new business, manage existing clients at scale, after sales support, and sales development for multiple sales channels.
• Drive the business forward by building and executing the Regional Inside Sales strategy for Grab for Business with a specific focus on Thailand.
• Analyse inside sales data, pipeline and business (using Salesforce CRM) to drive and develop growth strategies and approaches in solidifying Grab for Business' position as a category leader.
• Present plans based on data driven insights to establish revenue goals and business plans that advance the team's performance while also working on new initiatives and launches.
• Liaise with stakeholders (go-to-market, legal, finance, operations, etc.) to ensure revenue targets are met at a scale.
• The Qualifications:
• Bachelor's Degree.
• 4-8 years of work experience handling a team of inside sales or remote sales or tele sales representatives within a fast-paced and highly competitive B2B, SaaS, BPO, Shared Services, or corporate environment.
• Proven track record as a solid sales performer, achieving, even exceeding, sales targets.
• Effective team player, leader, and has the ability to coach and motivate all sales representatives.
• Ambitious, self-driven and highly motivated individual who can work well in a startup VUCA (Volatile, Uncertain, Complex, Ambiguous) environment.
• Able to work independently most of the time and think strategically when approaching tasks.
• Strong interpersonal skills with an ability to effectively network with Thai corporate clients, and within the overall Grab business.
• Coachable attitude. Should be willing and able to learn about the Grab for Business platform, Grab's multiple products, processes and stakeholders very fast.
• Communication: Strong and effective communicator with good presentation and speaking skills who can verbally and visually articulate their point of view clearly and succinctly.
• Should have a deep desire to excel and develop a career in a hyper-growth tech startup. Should have demonstrated integrity and respect in the performance of their duties.
• Proficiency in customer experience tools (CRM tools, reporting dashboards).
• Comfortable with data analysis (MS Office, Google Docs / Sheets / Slides).

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• More than 6 in 10 Southeast Asians are unbanked or underbanked today. Grab Financial Group (GFG) aims to change that by empowering everyone with simple, transparent, and flexible financial products (GrabPay, GrabFinance, GrabInsure, GrabInvest). We promote ease to our Consumers as well as our Driver and Merchant Partners in using these financial products/services.
• The Grab Support Financial Services (GSFi) team prides itself on ensuring that we uphold our Consumer First principle while supporting our GFG consumers and partners se ...
• Get to know the Role: Provide Consumer support to Grab Financial Service Consumers.
• Empower our Consumers by making sure they know our product features and available financial products/services.
• Provide quality customer support (24/7) through voice/ chat/ email support and guided troubleshooting to Consumers/ partners including but not limited to e-wallet fund transfer, transaction, dispute and refund issues; wealth, investment, lending, and insurance product inquiries.
• Treat integrity and safeguarding the financial assets of our Consumers and partners as the utmost priority.
• Be vigilant to spot Consumer /partner risks, security, or fraud issues throughout the contact with the concerned user.
• Triage and treat potential bugs and operational issues affecting customers.
• Gather feedback from Consumers, identify opportunities to improve our internal processes, and share with leaders.
• Meet and exceed operations metrics, quality goals, compliance regulations, and productivity targets.
• Ability to re-prioritize and adapt to an exciting, ever-changing environment.
• The must-haves: At least 0 - 2 years working experience in Consumer Service in the financial / banking industry, payments, cards, banks, e-wallets.
• Domain knowledge in wealth, insurance products, risks operations, client money protection, personal data privacy, Know your customer (KYC) process would be a definite advantage.
• Must possess at least a Diploma in any relevant field (preferred).
• Exposure to Zendesk; preferred but not a must.
• Experience in Livechat and digital servicing channels will be an added advantage.
• Proficiency in Microsoft PowerPoint, Excel and Word / Google Doc, Sheet, Slide.
• Passionate about customer service and technology.
• Ability to develop rapport and demonstrate a caring attitude.
• Ability to give constructive feedback (Product, tooling, customer perception, communication).
• Great people skills - good listener, able to engage people with different backgrounds, and willing to go beyond and enchant customers.
• Strong verbal and written communication skills.
• Can thrive in dynamic, fast-paced, and results-oriented teams.
• Interpersonal, time management, and organizational skills.
• Can thrive under minimal supervision.
• Customer-centric and attention to details.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• This role is critical in driving business growth and identifying new opportunities across the region for Grab Financial Group, leveraging OneGrab assets, data insights and industry knowledge.
• We believe a successful candidate would have a strong strategic and logical thinking, commercial mindset with a strong financial services/ FinTech background, but if you believe you have what it takes then we'd love to hear from you either way. This role is required because we are expanding our business. In return, you will get an opp ...
• Key Highlights.
• Provide thought leadership to shape Grab Financial Services (GFG) long term strategy and develop measures that realise our business objectives.
• Identify and evaluate new business opportunities in a structured process; formulate business strategies and plans; implement and monitor Strategic Plans.
• Establish and review key strategic priorities, strategic projects and translating them into a comprehensive strategic plan, that is actionable, measurable, quantitative.
• Communicate and implement GFG's strategy internally and externally in alignment with with Grab's overall goals, act as a resource across an organization to increase broad cohesion for strategic plans.
• Act as a trusted advisor and be a sounding board for the strategic initiatives and decisions of senior management staff.
• Identify and evaluate potential business process improvements as part of overall strategy with a view to enhance productivity and profitability.
• Share information on macro environment, latest trends, and competition and best practices and also work closely with Top Management and all Business Group Heads to identify and evaluate organic and inorganic growth and opportunities.
• Ensure country and business unit strategic planning metrics reflect organizational strategic priorities, driving market growth and success towards OKRs/ targets, with efficient resource allocation and P&L ownership, involving financial modeling for deal analysis and commercial negotiation.
• Drive monthly, quarterly and annual target setting and budgeting processes for the country.
• The Must-Haves.
• Strategic thinker with strong organizational and problem-solving skills.
• Excellent in stakeholder negotiations, problem solving, analytical abilities, strategy consulting, pipeline management and performance forecasting/ tracking.
• Effective strategic planning, presentation and execution skills, with business modelling and data analysis experiences. Project management experience is highly desired.
• Familiar with business operations and demonstrate excellent leadership skills.
• Convincing executive presence, solid spoken and written communication skills, experience with hands-on engagement, strong interpersonal / influencing skills.
• Highly adaptable across situations / topics / industries.
• Mature profile with at least 6-8 years of experience in Corporate Strategy/ Business Planning/ Financial Analytics/ Management Consulting roles, with great understanding of FinTech market landscape and competitive environment.
• Experience in fast paced sectors such as management consulting, technology, digital media, fintech, payment, telcos, ventures and/ or high growth startups driving transformational growth.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Grab's lending business (GFSA - Grab Financial Services Asia) is a recent addition to Grab's array of product and service offerings focused on extension of Micro credit to drivers, agents and merchants in Grab's ecosystem. GFSA team is a combination of strong talent pool in its Regional Hub (Singapore) and deep local market operators across its focus markets. We are incredibly excited about the opportunity ahead of us. We are looking to put together the best possible combination of business build drive, industry expertise and local market depth as part of our team. GFSA team is res ...
• The Country Credit Operations team is responsible for setting up and execution of the credit risk management policies and procedures, work in closely with the Country Head, Product and Regional Credit Risk team assisting in shaping technological and risk methodology improvements for all the markets. The individual joining the Country Credit Operations team will have the unique opportunity to rapidly grow professionally as the team embarks on this new journey across all aspects of the credit risk framework, from data integrity, to systems, reporting, and risk/capital methodologies.
• Get to know the Role: Develop and implement the credit framework/Credit Policies for the country.
• Assist in development and implementation of data collection, data analytics and other strategies to analyze statistical efficiency and guide decision-making.
• Analyse data from eco-system that would assist in making Credit decisions.
• Establish measurements to analyze credit model and policy performance, uncover insights and/or identify targeted areas for improvements.
• Work with product and data scientists and other functions to deep dive on core credit issues and prioritize business and information needs.
• Monitor credit performance metrics to identify issues, new and innovative credit processes or feature improvements and business growth opportunities.
• Effectively conceptualize analysis to various stakeholders.
• Assist in proving inputs from Credit Risk perspective for regulatory approvals.
• Assist in designing and implementation of reports and performance measurement dashboards.
• The Must Haves: A Master's degree/Bachelor's degree, preferably in Statistics, Mathematics, Economics.
• Minimum 5+ years relevant work experience in Credit policy, Credit analytics or insights related role.
• Strong foundation in data query/manipulation using SQL and data visualization using tools like Tableau.
• Strong programming languages like SAS, R, Python, SPSS, Matlab or other tools for statistical analysis.
• Strong analytical skills with the ability to collect, organize and analyze significant amount of information with attention to detail and accuracy.
• Adept at queries, report writing and presenting findings.
• Self-motivated and independent learner who is willing to share knowledge with the team.
• Detail-oriented and efficient time manager who thrives in a dynamic and dynamic working environment.
• Good to Have: Prior experience in managing regulatory approvals in respective country.
• Technical expertise regarding data models, data mining and segmentation techniques.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

เงินเดือน:

฿40,000 - ฿70,000, สามารถต่อรองได้, มีค่าคอมมิชชั่น

• Job Summary.
• As a Sales Account Manager based in Thailand, the qualified candidate will be responsible for strategically positioning our extensive product line into a defined territory consisting of accounts in Thailand.
• Proactively call into existing customers to broaden and deepen adoption of our tools.
• Prospect for new customers in the assigned territory and close new sales for our products and services.
• Articulate our product s technical and business proposition to customer decision makers.
• Effectively present our products via technology such as Zoom, Teams, WebEx or in person at customer locations.
• Leverage cross functional teams such as marketing, application engineer and training to set direction for the territory and assure proper service to our customers and prospects.
• Meet monthly and quarterly goals set for the territory.
• A bachelor's degree - Electrical Engineering or Computer Engineering.
• 3 years of professional work experience (or equivalent experience) is required.
• Engineering Software or Technology Product Sales Experience.
• Demonstrated Success managing business using a CRM System.
• Proven success in penetrating new markets and developing new business.
• Demonstrated ability to develop and execute strategic territory and account plans.
• Proven record of accomplishment and over-achievement of goals.
• If no prior sales experience but have Field Application Engineering or equivalent experience; welcome to apply.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Own Transportation and Driving Licence, Good Communication Skills, English

ประเภทงาน:

งานประจำ

เงินเดือน:

฿18,000 - ฿30,000, สามารถต่อรองได้, มีค่าคอมมิชชั่น

• วุฒิปริญญาตรีทุกสาขา.
• ชาย หญิงอายุ 25-40 ปี.
• มีประสบการณ์ด้านงานขายนำเสนอขายสินค้าให้กับร้านจำหน่ายอาหารสัตว์ (Pet Shop) ตัวแทนจำหน่ายอาหารสัตว์ ธุรกิจสัตว์เลี้ยงและโรงพยาบาลสัตว์จะพิจารณาเป็นพิเศษ.
• มียานพาหนะส่วนตัวพร้อมใบขับขี่.
• สามารถเดินทางในพื้นที่ กทม.และปริมณฑล.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Discounts on hotel rooms, gift shop items, food and beverage.
• Learning and development opportunities.
• Recognition programs.
• Wellbeing programs.
• Encouraging management.
• Team-spirited colleagues.
• The impact you'll make.
• You know the finest details of our menu and can't wait to share your expertise with our guests. When they dine with us, your warm greeting, flawless table settings, and your friendly demeanor do not go unnoticed. No matter the day, you set out to provide each guest with a dining experience that will be remembered long after their stay.
• What you'll be doing.
• Welcome guests and promptly attend to tables.
• Serve food and beverages to guests making recommendations if needed.
• Share your menu knowledge to assist guests with questions and special requests.
• Record transactions in the MICROS system correctly and timely.
• Check-in with guests to assure satisfaction with each course and beverage.
• Clean tables, complete closing duties and re-stock tableware and other supplies.
• What we're looking for.
• Great conversational skills and teamwork-oriented.
• Positive outlook and outgoing personality.
• Previous serving experience is a big plus.
• This role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional appearance in a clean uniform are also required. Prior to employment, we'll ask you to complete safety training and certification.
• Connect your passions with a rewarding opportunity.
• You're a food and beverage enthusiast who really enjoys making others feel at home. When you work with us, you'll get to entertain and meet people from all over the world as you build your experience. Join us and grow through opportunities to explore the business, opening yourself to various career options. No matter your path, we'll make sure you feel right at home.
• Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Support the business co-pilots to ensure delivery of high quality reporting and analysis as agreed with business units for example Monthly Performance Reports, Monthly Dynamic Forecast, Selling Price Calculations, other KPIs related to the categories and business units.
• Support the Decision Supporting Manager to prepare necessary information using in the Monthly Business Planning Meeting by establishing financial forecast based on output from Monthly Sales Review.
• Prepare analysis for studies requested by business co-pilots, or corporate projects as required, for example portfolio rationalization, marketing spends effectiveness (Pre-post evaluation), financial scenario studies of new product launch for management's decisions (go/no go), CAPEX proposals, benchmarking studies (e.g. competitors).
• Ensure efficiency and quality of Management Accounting processes with regard to speed and quality of the output.
• Provide allocation assumptions to Reporting Team when necessary.
• ARE YOU A FIT?Bachelor Degree in Accounting, Finance or related field.
• 3 - 5 years of experience in Business Analyst or Auditing.
• FMCG manufacturing/ Trading Experience would be a plus.
• Strong Thai & English communication skill is a must.
• CPA is an advantage.
• We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Introduce products and services of SCG Home to customers.
• Greet customers at the store and answer their queries.
• Manage documents such as quotations, sales documents, and other related documents.
• Make an appointment with customers.
• Create sales volume and make sure the customers are satisfied with our services.
• Coordinate with both internal and external departments.
• Create and save information on customers and sales to the system.
• Be able to assess the customers and provide store's service and information on their needs.
• Operating cash registers, managing financial transactions, and balancing drawers.
• Experienced in Sales associate, preferably in a luxury retail environment.
• Service-minded and excellent communication skill.
• Great personality and good manners.
• Friendly and energetic personality.
• Be able to work in Queen Sirikit National Convention Center area.
• Passionate in the sales field.
• Experienced in Sales associate and After sales service preferably in a luxury retail environment.
• Be able to work 6 days/week.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Responsible for being a partner in the sanitary ware industry and provide a suggestion about the products to customers.
• Responsible for taking care of both existing agents/customers and acquired customers and maintain a good relationship.
• Provide convenience service to our agents/customers in assigned areas.
• Support customers on planning, marketing, strategies within each assigned area.
• Update the market information, researching and knowing the market potential of customers and competitors also participate in the company market planning.
• Coordinate with Production, Logistics,s and Customer credit processes to complete the trading.
• Achieved minimum GPA of 2.70 for Bachelor's degree and 3.30 for Master's degree.
• Experienced a minimum of 2 years as a sales executive.
• Experience in the sanitary ware industry would be an advantage.
• Have a car driving license.
• Be able to work in the South area of Thailand (permanent based location is Suratthani).
• Excellent communication and negotiation skills.
• TOEIC at least 550/IELTS at least 4.0/TOEFL at least 31/BULATS at least 40.
• Service-minded and great personality.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• 4-year bachelor's degree in Finance and Accounting or related major; 3 years experience in the finance and accounting or related professional area.
• CORE WORK ACTIVITIES.
• Engaging in Strategic Planning and Decision Making.
• Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.
• Analyzes information, forecasts sales against expenses and creates annual budget plans.
• Compiles information, analyzes and monitors actual sales against projected sales.
• Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning.
• Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
• Thinks creatively and practically to develop, execute and implement new business plans.
• Creates the annual operating budget for the property.
• Provides analytical support during budget reviews to identify cost saving and productivity opportunities for property managers.
• Implements a system of appropriate controls to manage business risks.
• Ensures a strong accounting and operational control environment to safeguard assets, improve operations and profitability.
• Analyzes financial data and market trends.
• Leads the development and implementation of a comprehensive annual business plan which is aligned with the company's and brand's strategic direction.
• Provides on going analytical support by monitoring the operating department's actual and projected sales.
• Produces accurate forecasts that enable operations to react to changes in the business.
• Leading Finance Teams.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Communicates the strategic goals, the focus and the owner priorities to subordinates in a clear and precise manner.
• Leverages strong functional leadership and communication skills to influence the executive team, the property's strategies and to lead own team.
• Oversees internal, external and regulatory audit processes.
• Provides excellent leadership by assigning team members and other departments managers' clear accountability backed by appropriate authority.
• Conducts annual performance appraisals with direct reports according to standard operating procedures.
• Anticipating and Delivering on the Needs of Key Stakeholders.
• Attends meetings and communicating with the owners, understanding the priorities and strategic focus.
• Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).
• Advises the GM and executive committee on existing and evolving operating/financial issues.
• Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors.
• Demonstrates an understanding of cash flow and owner priorities.
• Manages communication with owners in an effective manner.
• Manages property working capital and cash flow in accordance with brand standard operating procedures and owner requirements.
• Facilitates critique meetings to review information with management team.
• Developing and Maintaining Finance Goals.
• Ensures Profits and Losses are documented accurately.
• Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.
• Submits reports in a timely manner, ensuring delivery deadlines.
• Develops and supports achievement of performance goals, budget goals, team goals, etc.
• Improves profit growth in operating departments.
• Reviews audit issues to ensure accuracy.
• Monitor the purchasing process as applicable.
• Managing Projects and Policies.
• Generates and provides accurate and timely results in the form of reports, presentations, etc.
• Reconciles balance sheet to ensure account balances are supported by appropriate documentation in accordance with standard operating procedures.
• Ensures that the P&L is accurate (e.g., costs are properly matched to revenue, costs are recorded in the proper accounts).
• Ensures compliance with management contract and reporting requirements.
• Ensures compliance with standard and local operating procedures.
• Ensures compliance with standard operating procedures.
• Managing and Conducting Human Resource Activities.
• Ensures team members are cross-trained to support successful daily operations.
• Ensures property policies are administered fairly and consistently.
• Ensures new hires participate in the department's orientation program.
• Ensures new hires receive the appropriate new hire training to successfully perform their job.
• Creates appropriate development plans which develop team members based on their individual strengths, development needs, career aspirations and abilities.
• Conduct performance review process for employees.
• Participates in hiring activities as appropriate.
• Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.
• OR.
• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.
• Preferred:
• 4 year college degree.
• Demonstrated skills in supervising a team.
• Lodging sales experience.
• Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.
• CORE WORK ACTIVITIES.
• Managing Sales Activities.
• Manages the development of a strategic account plan for the demand generators in the market.
• Manages the property's reactive and proactive sales efforts.
• Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications.
• Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.
• Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel's market position.
• Researches competitor's sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.
• Attends sales strategy meetings to provide input on weekly and overall sales strategy.
• Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share.
• Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office.
• Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders.
• Serves as the sales contact for customers; serves as the customer advocate.
• Serves as hotel authority on sales processes and sales contracts.
• Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate.
• Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.
• Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy.
• Supports the General Manager by coordinating crisis communications.
• Executes and supports Marriott's Customer Service Standards and hotel's Brand Standards.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
• Participates in and practices daily service basics of the brand (e.g.,, Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).
• Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.
• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
• Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.
• Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel's' sales objectives.
• Interfaces with regional marketing communications for regional and national promotions pull through.
• Performs other duties, as assigned, to meet business needs.
• Building Successful Relationships.
• Develops strong partnerships with local organizations to further increase brand/product awareness.
• Develops and manages internal key stakeholder relationships.
• Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events.
• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.
• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.
• Gains understanding of the hotel's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
• Leadership.
• Functions as the leader of the property's sales department for properties with bookings over 300 peak rooms and significant local catering revenue.
• Develops sales goals and strategies and verifies alignment with the brand business strategy.
• Executes the sales strategy in order to meet individual booking goals for both self and staff.
• Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance.
• Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential.
• Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements.
• Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market.
• Creates effective structures, processes, jobs and performance management systems are in place.
• Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results.
• Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover.
• Maintains an active list of the competition's best sales people and executes a recruitment and acquisition plan with HR.
• Supports tools and training resources to educate sales associates on winning catering solutions.
• Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales & marketing talent; works with HR to anticipate future talent needs based on business growth plans.
• Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates.
• Transfers functional knowledge and develops group sales skills of other discipline managers.
• Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues.
• Evaluates the property's participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property.
• Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives.
• Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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• Job Number 21109964
• Job Category Sales & Marketing
• Location Renaissance Bangkok Ratchaprasong Hotel, Nos. 4 & 13 Tambol Prathumwan Amphur Prathumwan (Samp, Bangkok, Bangkok, Thailand
• Brand Renaissance Hotels
• Schedule Full-Time
• Relocation? N
• Position Type Non-Management
• Located Remotely? N
• You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask "why" when given an explanation. Today, you bring your personal style to every experience. You live life to discover. You are passionate about your neighborhood, always looking to explore the places one wouldn't find in a travel guide. If this sounds like you, you're in the right place. You've got authentic style, natural curiosity and a warm way with people. Renaissance is not just a place to spend the night, it's a place to discover, a place in the world with style like yours. That's why we're not just looking for anyone. We're looking for someone like you.
• POSITION SUMMARY.
• Manage the day-to-day activities for social media channels. Establish long-range objectives and specify the strategies and actions to achieve them. Manage active and engaged communities around a defined topic or topics by managing long-lead editorial calendars, monitoring online conversations. Participate in online conversations to build brand visibility, customer satisfaction and marketing/ecommerce support. Establish a positive online presence for the hotel(s) by integrating property-specific and brand messaging in a compelling and valuable way for participants. Provide measurement of the impact of online presence to the hotel's overall business.
• Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested.
• Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.