เงื่อนไขการค้นหา

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Customer Relationship Management (CRM), Korean, English

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• v Contact overseas and coordinate with customer.
• v Searching for new customers and maintain existing customers.
• v Prepare report on sale and marketing activities.
• v Prepare Quotation & Breakdown for customers.
• v Take care customer and receive complaints regarding sale and service.
• v Review operational record and reports to Marketing Manager.
• v Represent company to promote products.
• v Perform any other related duties as marketing Manager.
• Male or Female.
• Age 25-35 years old.
• Bachelor degree in sale or marketing or related field.
• At least 3-8 years experience in sales marketing.
• If have a steel marketing company will give preference.
• Good command in Korea or English both spoken and written.
• Computer Skills Microsoft Excel, Word, PowerPoint.
• Can work at Rayong.
• Benefit:-.
• Working time shall be form 8:30 am. to 5:30 pm (Monday-Friday).
• House allowance, Meal allowance, Telephone allowance, Diligent allowance etc.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Shoplus - Social Commerce Enabler
• Shoplus is a one-dashboard AI-powered online tool tailored to meet social sellers' needs. Featured with a free AI chatbot, Shoplus sorts out all fragmented order, payment, and logistic processes that once consumed merchants a great portion of time and energy. The ultimate version of Shoplus, in our vision, should fulfill every seller's every single last-mile need at scale.
• Asia is the future of Shoplus and we are poised for exponential growth in the region for the next ten years. If you love to sweat, thrive in a fast-paced environment, and are always challenging yourself to become better and value fun, this is the place for you!. Job Description .
• Shoplus social commerce service is seeking a creative and enthusiastic team member to serve as Content Marketing Manager who will be responsible for developing and executing marketing strategies that drive revenue through acquisition, engagement, and retention of products.
• Candidates will be experts on social media analytics, understand the nuances, advantages, and shortcomings of each platform, and know-how to utilize data in formulating a campaign strategy. Responsibility .
• Orchestrating digital content strategies across all online platforms.
• Driving traffic and engagement that translates to sales and brand promotion.
• Managing a content marketing budget.
• Measuring the results of marketing activity to inform future marketing campaigns.
• Develop and execute data-driven channel marketing strategies and campaigns with ecosystem partners. e.g preparing workshops with Facebook, partner with logistic companies to do email marketing via its customer base, etc.
• Partner across the sales team, customer success team, and product team both in Thailand and HQ Taiwan to ensure we deliver impactful marketing and engagement experiences to our users. Requirement .
• 2+ years of digital (content) marketing experience with a proven track record of success.
• Fluent English communication (English interview will be required).
• Solid knowledge of website ad serving tools (e.g. Google ADs, Facebook).
• Comfort working with multiple national companies, e.g familiar conference call, collaborate with members in HQ Taiwan. Pluses .
• Ecommerce relevant industry experience is a plus.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

English, Thai

ประเภทงาน:

งานประจำ

เงินเดือน:

฿20,000 - ฿22,000, มีค่าคอมมิชชั่น

• Shoplus - Social Commerce Enabler
• Shoplus is a one-dashboard AI-powered online tool tailored to meet social sellers' needs. Featured with a free AI chatbot, Shoplus sorts out all fragmented order, payment, and logistic processes that once consumed merchants a great portion of time and energy. The ultimate version of Shoplus, in our vision, should fulfill every seller's every single last-mile need at scale.
• Asia is the future of Shoplus and we are poised for exponential growth in the region for the next ten years. If you love to sweat, thrive in a fast-paced environment, and are always challenging yourself to become better and value fun, this is the place for you!. Responsibilities .
• Communicating with clients to ensure that all of their needs are understood and addressed.
• Provide troubleshooting for customers.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
• Responsible for working with the Account manager and Sales team to onboard and integrate new clients and developing existing client relationships.
• Maintaining updated knowledge of company products and services.
• Collecting and analyzing data to learn more about consumer behavior. Requirements .
• Able to work independently and in shifts including evenings and weekends. Shifts include 09:00 to 18:00 and 15:00 to 00:00.
• Self-motivated and able to thrive in a results-driven environment.
• Natural relationship builder with integrity, reliability, and maturity.
• Strong verbal and written communication skills.
• Native in the Thai language and strong reading and writing in English. Expectation .
• Very responsive to supporting new and current paying users inquiries.
• Learn new product features.
• Ability to work independently to investigate customer s inquiries and troubleshoot.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Facebook Marketing, Digital Marketing, English, Thai

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Shoplus - Social Commerce Enabler
• Shoplus is a one-dashboard AI-powered online tool tailored to meet social sellers' needs. Featured with a free AI chatbot, Shoplus sorts out all fragmented order, payment, and logistic processes that once consumed merchants a great portion of time and energy. The ultimate version of Shoplus, in our vision, should fulfill every seller's every single last-mile need at scale.
• Asia is the future of Shoplus and we are poised for exponential growth in the region for the next ten years. If you love to sweat, thrive in a fast-paced environment, and are always challenging yourself to become better and value fun, this is the place for you!. Job Description .
• Shoplus social commerce service is seeking a creative and enthusiastic team member to serve as Digital Subscription Marketing Manager who will be responsible for developing and executing marketing strategies that drive revenue through acquisition, engagement, and retention of our subscription products.
• This individual must be customer-obsessed and will partner across the sales team, customer success team, and product team both in Thailand and HQ Taiwan to ensure we deliver impactful marketing and engagement experiences to our subscribers. They will have an entrepreneurial and strategic mindset and a willingness to roll up their sleeves to implement the overall strategy. They will operate with a sense of urgency while executing with precision. Responsibilities .
• Develop and execute data-driven marketing strategies and campaigns with a strong focus on driving acquisition, engagement, and retention across multiple channels (i.e. Shoplus application, web, email, social media, LINE OA etc.) on-time and on-budget which generate revenue, deliver on key business objectives, and ROI and KPI targets for our subscription products.
• Provide values to customers throughout all stages of the customer journey.
• Support and commercialize new products and product expansion through robust marketing strategies.
• Ensure all marketing initiatives are aligned with our branding image and market positioning.
• Lead and coach our Tai marketing team (2-5 members), facilitating the development of others and guiding them towards the achievement of their personal goals. Requirements .
• Minimum 5 years of digital marketing experience with a minimum of 3 years demonstrated success in mobile, email, social media, PPC and SEM marketing from concept to completion with a proven track record of success.
• Digital Marketing experience in a subscription service is highly preferred.
• Solid knowledge of website analytics tools (e.g. Google Analytics, Amplitude, Branch.io), CRM marketing systems (e.g. Hotspot, Zendesk), and ad serving tools (e.g. Google ADs, Facebook).
• Ability to learn quickly, iterate based on results and work efficiently in a fast-paced environment. Roll up your sleeves attitude, absorb information and react in a timely manner with a bias towards action; Comfortable dealing with ambiguity.
• Comfort working with multiple national companies, e.g familiar conference call, collaborate with members in HQ Taiwan.
• More info>>>https://www.shoplus.me/en/.

ประสบการณ์:

6 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• The Client Solutions Manager is a strategic and enthusiastic solution-driver who puts our customers at the core of everything we do. They have a passion for advertising and believe the future of marketing is identity-based, data-driven and grounded in measurable business results. With proven understanding of both online and traditional media, this role is responsible for partnering with the sales team to develop industry-specific relationships, drive revenue by negotiating and optimizing complex opportunities, and use data and analytics to build a consultative solution for our customers. The Client Solutions Manager will establish and strengthen key client relationships with a focus on driving revenue, advertiser education & advertiser satisfaction. Success in this position requires strong consultative sales, analytical skills, a focus on client service, and the ability to thrive in a dynamic, team-focused environment delivering against tight deadlines. This role is based in Bangkok.
• Client Solutions Manager, Thailand Responsibilities.
• Media Planning, Strategy & Measurement, and Optimization:.
• Outlines measurement solutions and appropriate campaign structures based upon key KPI s..
• Manages and consults on complex advertising solutions and integrations..
• Manages revenue delivery and budget spend, including daily optimization and providing real time targeting recommendations..
• Platform & Product Expert:.
• Articulate and update clients on FB product and developments..
• Responsible for educating clients and agencies on best practices..
• Drives product innovation based upon client needs..
• Build and manage relationships with key clients and agency partners (media, creative, PMD, etc.)..
• Project Management:.
• Manage complex work streams to optimize marketing objectives for clients..
• Manage Analytics and dashboards to advise clients (e.g. daily client facing data/insights reporting, understanding performance across hundreds of accounts used by client, setting up pipelines to pull conversion and impression data, etc.).
• Cross-functional collaboration of all projects.
• Relationship Management:.
• Oversee delivery and revenue recognition for the businesses/accounts you are assigned to. Identify up-sell opportunities across your accounts and partner with the Client Partners to drive incremental revenue.
• Minimum Qualifications.
• 6+ years experience working directly with marketing, media and/or consulting companies and demonstrated leadership experience required.
• Experience with the industry or business trends in the industry (Direct Response marketing, data and technology solutions, ad-tech, partnerships, CRM).
• Experience working effectively with XFN teams and all levels of management (internally and externally).
• Ability to manage multiple projects while maintaining strict attention to details.
• Ability to confidently present to build ongoing relationships with external clients.
• Understanding of major advertising success metrics.
• Extensive experience as a Facebook user and familiarity with Facebook s ad solutions preferred.

ประสบการณ์:

15 ปีขึ้นไป

ทักษะ:

Project Management, Leadership Skill, Customer Relationship Management (CRM), Thai, English

ประเภทงาน:

งานประจำ

• At Salesforce, there is nothing more important than the success of our customers. In the Customer Success Group, our trusted experts and high-value services secure customer success by accelerating adoption, engagement, and growth for customers of all sizes. In collaboration with Sales, Technology & Products, and our Partner community, we bring the full power of Salesforce to help customers to achieve business value faster.
• We are seeking innovative and passionate Project Manager who share our vision of bringing the power of cloud computing to enterprises. Project Managers are experienced professionals on our project teams responsible for overseeing the production of deliverables. They work closely with various technical and non-technical team members; managing and running more complex, enterprise and strategic technical projects. Our Project Managers are subject matter experts who actively participate on the project, scoping, contracts review, knowledge transfer, and budget management.
• Build a high-performing team that embodies the Salesforce values focused on making every customer successful.
• Provide executive project oversight and client communication.
• Hire world class talent and manage performance to ensure career growth opportunities.
• The success metrics in this role will include project margin, CSAT and utilization.
• Ensure on time and on budget delivery of projects while also ensuring that project gates and governance are properly adhered to during the execution of the project.
• Track utilization of project resources and manage this against the resource allocation and budget. This includes on time entry and approvals for project timesheets.
• Create and manage project plans; monitor and review project progress and timelines; adjust schedules and plans as needed; and identify and resolve issues to ensure project success.
• Ensure on time and on budget delivery of projects while also ensuring that project gates and governance are properly adhered to during the execution of the project.
• Track utilization of project resources and manage this against the resource allocation and budget. This includes on time entry and approvals for project timesheets.
• Manage day-to-day execution of project implementations.Assist with the planning, tracking, documentation and status updates for the project.
• Able to manage one or two large projects or a couple of small to medium sized interrelated projects requiring complex cross-functional collaboration and management at the program level.
• During the course of a project, be the primary customer interface and perform project management activities that ensures adherence to Salesforce methodology and project gates and governance.
• Exercise solid project leadership skills combined with strong business acumen and in-depth analytical skills.
• Facilitate requirements gathering and assist with the creation of project deliverables, as needed.
• Facilitate and own the creation of salesforce technical design documents for complex projects, by interfacing with Technical Architects and Developers, as needed.
• Provide hands on configuration / customization of the salesforce product.
• Adopt a standardized development lifecycle methodology for all projects.
• Identify opportunities to leverage all Salesforce technologies.
• Facilitate review sessions with the client and your team.
• Participate in end to end implementation planning including project management, issue management, communication and change management.
• As necessary, write and review QA and UAT test scripts.
• Manage UAT with end users including coordination and user acceptance signoff.
• Prepare user documentation and training documentation as necessary.
• Leverage business knowledge and expertise to drive business process improvements.
• Establish and maintain trusted advisor relationships with client project stakeholders by providing vision and future product roadmapping.
• Have difficult conversations regarding budget, resources and timeline and formally capture and communicate outcomes of those meetings.
• PREFERRED QUALIFICATIONS & SKILLS:
• PgMP or MSP Certification.
• PMP Certification.
• 15+ years experience in Project Management Role.
• 15+ years experience in managing external client projects in positions of increasing responsibility in the delivery of business consulting and systems development.
• Implementing enterprise-scale software solutions. CRM andSalesforce.comimplementation experience preferred or Commerce (digital, and physical store), point of sale and omni implementation experience preferred.
• Experience with defining and managing customer specific Development Operations, Managed Services projects.
• Demonstrated project leadership skills, with direct responsibility for managing project teams, budget and schedule.
• Demonstrated negotiation, conflict management and leadership skills.
• Demonstrated project management skills with teams of up to 10+ people.
• Demonstrated history of delivering high quality results on schedule and within budget.
• Outstanding and effective interpersonal skills; along with strong communication skills both verbal and written.
• Ability to weigh business and technical requirements to produce project plans and estimates.
• Ability to lead both small and enterprise-wide engagements, facilitate meetings, mentoring teams of junior team members and effectively managing client escalations.
• Manage and communicate with remote developers during non-traditional business hours.
• Ability to work effectively in a fast paced, high energy, team-oriented environment.
• Ability to multi-task and perform effectively under pressure.
• Must be able to travel.
• Experience with business process expertise around Marketing, Sales, Customer Service, or Vertical (i.e. Financial, Life Sciences, or Semiconductor) or Commerce (eCommerce and physical store).
• Salesforce.comCertifications(Admin, Consultant, Developer) preferred but not necessary.
• Should have strong consulting background, ideally from the big 4.
• As this role would cover Thailand, fluency in Thai language preferred.
• LEADERSHIP QUALITIES:
• COMPOSURE: Strong customer-facing communication and interpersonal skills with the ability to support complex engagements.
• EXPERTISE: Working knowledge of industry best practices and implementation experience of the salesforce product suite.
• CREDIBILITY: Able to interact with various levels of an organization both technical and non-technical to discuss comprehensive solutions.
• CONSULTATIVE: Able to lead high powered workshops and effectively tailor messaging based on the audience and subject matter.
• WILLINGNESS: Able to analyze customer issues, articulate comprehensive solutions, and craft a plan of action.
• LEARNER: Has a passion for continued education in new technologies and complex business and technical concepts.
• PASSION: Passionate about Customer Success and is a great listener.
• URGENCY: Ability to move fast and drive business value and results.
• OHANA: Embodies Aloha culture and a team player that everyone enjoys working with and has a generous heart.
• TRUST: Ability to earn the trust of the customer and lives the company s core values.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Analytical Thinking, Good Communication Skills, Social media, Management, Vietnamese, English

ประเภทงาน:

งานประจำ

• The APAC Media Partnerships team is seeking an experienced executive to take our partnerships with public figures and creators to the next level. The role will be an internal advocate for these partners working directly with Product, Engineering, Sales, Marketing, Operations and Communications to drive the people publisher strategy. The Media Partnerships team is the face of Facebook to our external relationships and gets to work with some of the biggest media companies, TV networks, broadcaster, celebrities, talent agencies in the markets. This position will be based in Bangkok, Thailand and report to Head of Entertainment Partnerships, Mainland Southeast Asia.
• Strategic Partner Manager, Public Figures & Creators - Vietnam Responsibilities.
• Develop and drive strategies to scale product adoption and product features for public figures and video creators.
• Identify outreach opportunities for public figures, talents and representatives.
• Be the face of Facebook in the market and manage single thread relationship with Public Figures and Creators.
• Be an internal advocate with cross-functional teams including Product, Engineering, Sales, Marketing, Operations and Communications.
• Work with relevant internal teams to ensure that Facebook is taking partner input into account in relevant product and policy decisions.
• Track and manage our partnerships flow and analyze its impact on the Facebook platform.
• Collaborate with partner managers across regions to drive and play a pivotal role in end to end execution of programs for public figures and creators..
• Maintain direct and active relationships with partner managers, including proactively resolving technical and policy issues and serving as an internal advocate.
• Track, analyze and communicate key quantitative metrics and business trends to managed partners & monitor progress.
• Minimum Qualifications.
• Graduate/Post Graduate degree or equivalent experience.
• 8+ years experience, including 5 years of related partner management or servicing experience.
• Proven track record of driving partnership strategy, preferably at a media company or consumer Internet Company, among a diverse set of industries including consulting or client servicing.
• Excellent project management experience, with the ability to lead and handle multiple time-sensitive, cross-functional projects across time zones.
• Understanding of Facebook products and social media landscape.
• Strong communication and presentation skills at all levels of management.
• Fluent in English and Vietnamese as the successful candidate will be engaging with partners in Vietnam whose usual business language is Vietnamese..
• Demonstrated ability to think strategically and put insights into actions.
• Track, analyze and communicate key quantitative metrics and business trends as they relate to partner relationships.
• Strong record of being a team player.

ประสบการณ์:

6 ปีขึ้นไป

ทักษะ:

Cash Flow Management, Customer Relationship Management (CRM), English

ประเภทงาน:

งานประจำ

• The Client Solutions Manager is a strategic and enthusiastic solution-driver who puts our customers at the core of everything we do. They have a passion for advertising and believe the future of marketing is identity-based, data-driven and grounded in measurable business results. With proven understanding of both online and traditional media, this role is responsible for partnering with the sales team to develop industry-specific relationships, drive revenue by negotiating and optimizing complex opportunities, and use data and analytics to build a consultative solution for our customers. The Client Solutions Manager will establish and strengthen key client relationships with a focus on driving revenue, advertiser education & advertiser satisfaction. Success in this position requires strong consultative sales, analytical skills, a focus on client service, and the ability to thrive in a dynamic, team-focused environment delivering against tight deadlines. This role is based in Bangkok.
• Client Solutions Manager, CPG Responsibilities.
• Media Planning, Strategy & Measurement, and Optimization:
• Outlines measurement solutions and appropriate campaign structures based upon key KPI s.
• Manages and consults on complex advertising solutions and integrations.
• Manages revenue delivery and budget spend, including daily optimization and providing real time targeting recommendations.
• Platform & Product Expert:
• Articulate and update clients on FB product and developments.
• Responsible for educating clients and agencies on best practices.
• Drives product innovation based upon client needs.
• Build and manage relationships with key clients and agency partners (media, creative, PMD, etc.).
• Project Management:
• Manage complex work streams to optimize marketing objectives for clients.
• Manage Analytics and dashboards to advise clients (e.g. daily client facing data/insights reporting, understanding performance across hundreds of accounts used by client, setting up pipelines to pull conversion and impression data, etc.).
• Cross-functional collaboration of all projects.
• Relationship Management:
• Oversee delivery and revenue recognition for the businesses/accounts you are assigned to. Identify up-sell opportunities across your accounts and partner with the Client Partners to drive incremental revenue.
• Minimum Qualifications.
• 6+ years experience working directly with marketing, media and/or consulting companies and demonstrated leadership experience required.
• Experience with the industry or business trends in the industry (Direct Response marketing, data and technology solutions, ad-tech, partnerships, CRM).
• Experience working effectively with XFN teams and all levels of management (internally and externally).
• Ability to manage multiple projects while maintaining strict attention to details.
• Ability to confidently present to build ongoing relationships with external clients.
• Understanding of major advertising success metrics.
• Extensive experience as a Facebook user and familiarity with Facebook s ad solutions preferred.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Agile Development, Management, Good Communication Skills, Property Management / Development, English, Thai

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• PacRim Group is the consulting company focusing on enabling greatness in people and organization to the highest potential business outcomes through the changes of human behaviors. In our 25+ years, we help our clients, 1000+ leading companies in Thailand to reshape mindsets, build new capabilities, engage their teams, and implement strategy and innovative ideas that lead to better performance and growth. We are recognized as a leader and pioneer in leadership development and cultural transformation with world s best-in-class solutions, services and technology enablers.
• We aim to work collaboratively with clients with a unique total experience. We tailor solutions to address our clients specific circumstances and Job to Be Done. We influence executive leaders to be role models, to champion the change they want to see in their people. We assist executive teams in aligning their people and business goals. We serve as a source creative ideas and knowledge. Ultimately, we help clients build new capabilities that leads to better performance and growth.
• Innovation Specialist & Business Development.
• The innovation specialist and business development is a member of the client success team. He/she would be a Subject Matter Expert (SME) on PacRim s Innovation contents as well as market knowledge about innovation and digital transformation in a VUCA environment, serving as a bridge between the clients desired business results and the contents, variety of solution modalities and tools available via our world-class online portal in order to design, execute and service in subscription journey so that clients reach their ultimate definition of success for innovation. This will be including the ability to work closely with PacRim s Client Partner to generate revenue for the team from business expansion and services renewal.
• Empathize and diagnose circumstances, jobs to be done and expected success of decision makers and key stakeholders in term of both business outcome and behavior changes.
• Map the client s needs and design innovation impact journeys to the capabilities of PacRim s strengths (Contents, People and Technology).
• Work collaboratively with Client Partners (CPs) to develop client success through Engagement Process during the period of our platform subscription (Kick-off, Quarterly/Annually Business Review) including but not limited to providing insights, data analysis report and relevant business consulting services.
• Be the trusted partner with client s decision makers and key stakeholders for their successes.
• Able to both taking lead or being contributed team member of client success team with agile mindset in order to deliver best experience to client.
• Assist Client Partners in diagnosing and setting up the initial mapping and impact journeys to close new accounts.
• Initiate plan for business growth and expansion.
• Key Measures.
• Revenue Generation, Subscription expansion and renewal.
• Number of new accounts for innovation & digital transformation.
• 100% compliance to Engagement Process.
• Partnership development in innovation ecosystems.
• Bachelor s degree required with a Master s degree preferred.
• 5 years professional business experience, with managerial experience, preferred.
• Strong emotional quotient with high capability to influence clients and service mind positively to achieve business results.
• A high degree of business acumen, critical thinking with empathy and creativity in order to take initiative for client and project management with great character is essential.
• Strong technology skills aptitude and verbal and written communication skills are required.
• A well-developed pattern of achievement, competitive skills, energy, motivation, enthusiasm and integrity are critical.
• Eager to learn in fields of business, strategy, innovation & technology, leadership and behavior change. Knowledge of FranklinCovey s contents are preferable.
• Well equip with sales and business development skills with some background on innovation and technology.
• Professional business consulting (learning and organizational development), business development, sales, client management, and coaching experience will be advantaged.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Market Analysis, Sales, Business Statistics / Analysis, English, Thai

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• PacRim Group is the consulting company focusing on enabling greatness in people and organization to the highest potential business outcomes through the changes of human behaviors. In our 25+ years, we help our clients, 1000+ leading companies in Thailand to reshape mindsets, build new capabilities, engage their teams, and implement strategy and innovative ideas that lead to better performance and growth. We are recognized as a leader and pioneer in leadership development and cultural transformation with world s best-in-class solutions, services and technology enablers.
• We aim to work collaboratively with clients with a unique total experience. We tailor solutions to address our clients specific circumstances and Job to Be Done. We influence executive leaders to be role models, to champion the change they want to see in their people. We assist executive teams in aligning their people and business goals. We serve as a source creative ideas and knowledge. Ultimately, we help clients build new capabilities that leads to better performance and growth..
• The innovation specialist and business development is a member of the client success team. He/she would be a Subject Matter Expert (SME) on PacRim s Innovation contents as well as market knowledge about innovation and digital transformation in a VUCA environment, serving as a bridge between the clients desired business results and the contents, variety of solution modalities and tools available via our world-class online portal in order to design, execute and service in subscription journey so that clients reach their ultimate definition of success for innovation. This will be including the ability to work closely with PacRim s Client Partner to generate revenue for the team from business expansion and services renewal.
• Empathize and diagnose circumstances, jobs to be done and expected success of decision makers and key stakeholders in term of both business outcome and behavior changes.
• Map the client s needs and design innovation impact journeys to the capabilities of PacRim s strengths (Contents, People and Technology).
• Work collaboratively with Client Partners (CPs) to develop client success through Engagement Process during the period of our platform subscription (Kick-off, Quarterly/Annually Business Review) including but not limited to providing insights, data analysis report and relevant business consulting services.
• Be the trusted partner with client s decision makers and key stakeholders for their successes.
• Able to both taking lead or being contributed team member of client success team with agile mindset in order to deliver best experience to client.
• Assist Client Partners in diagnosing and setting up the initial mapping and impact journeys to close new accounts.
• Initiate plan for business growth and expansion.
• Key Measures.
• Revenue Generation, Subscription expansion and renewal.
• Number of new accounts for innovation & digital transformation.
• 100% compliance to Engagement Process.
• Partnership development in innovation ecosystems.
• Bachelor s degree required with a Master s degree preferred.
• 5 years professional business experience, with managerial experience, preferred.
• Strong emotional quotient with high capability to influence clients and service mind positively to achieve business results.
• A high degree of business acumen, critical thinking with empathy and creativity in order to take initiative for client and project management with great character is essential.
• Strong technology skills aptitude and verbal and written communication skills are required.
• A well-developed pattern of achievement, competitive skills, energy, motivation, enthusiasm and integrity are critical.
• Eager to learn in fields of business, strategy, innovation & technology, leadership and behavior change. Knowledge of FranklinCovey s contents are preferable.
• Well equip with sales and business development skills with some background on innovation and technology.
• Professional business consulting (learning and organizational development), business development, sales, client management, and coaching experience will be advantaged.