เงื่อนไขการค้นหา

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Support to develop and administer Real Estate plans and processes to deliver a range of integrated real estate services, and develop and continuously optimize real estate portfolios in line with business strategy and objectives, corporate guidelines and policies.
• Implement plans and processes for delivery of real estate services and solutions.
• Collaborate for integrated real estate services and maintain relationship with business partners for all real estate activities.
• Manage contracts including costs, timelines and service terms with real estate suppliers, brokers and contractors to ensure delivery of desired real estate services and solutions.
• Setup plans, processes and standards to deliver facilities to increase customer visibility and confidence.
• Track trends/changing needs, and support to build executive support and sponsorship.
• Execute improvement plans for efficient and high-quality service standards to meet business and external needs, and continuously improve in cost and quality parameters.
• Support our colleagues in country offices by providing creative real estate solutions in enhancing our competitiveness and profitability.
• Provide proposals and real estate information to the management for decision-making purpose which may include rental rate, demand-supply analysis etc.
• Work with country management team relating to customized real estate solutions in our proposal to customers.
• Manage processes, such as: review and development of property solutions for our clients; compilation and update of detailed data on property portfolio in various locations across Thailand; vetting of lease agreement including finalization of terms and conditions; review of CAPEX, renovation expenses, facility including value engineering to layout plan and specifications.
• Project management of new projects and initiatives to ensure on-time delivery and quality compliance.
• Working with key account contacts and local teams across the country, where required, in developing appropriate initiatives and value engineering work as well as with the Sub-regional Real Estate Head and regional Real Estate APAC team in executing the above tasks and responsibilities.
• Bachelor Degree or Higher in relevant discipline (Engineering/Finance/ Estate Management/ Quantity Surveyor) is an advantage.
• 5-8 years of relevant experience in property with industrial/logistics warehouse sector preferred.
• Conversant with all facets of corporate real estate functions, facility sourcing and lease management.
• Familiar with all relevant regulations pertaining to property development.
• Fluent in English (both written and spoken).
• นิติบุคคลที่ลงประกาศ DHL Express International (Thailand) Ltd.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Provide quality and professional track and trace services to all parties, particularly customers and the DHL network, aimed at resolving service problems to achieve and exceed defined performance standards for traces and customer service.
• Job Responsibilities:
• Assist the Tracing Supervisor to carry out relevant CS staff orientation programs and on the job training for CSA recruits.
• Provide full tracing services for customers by investigating shipment incidents involving undelivered, returned, misrouted, delayed, lost damaged shipment etc.
• Handle all trace enquiries in accordance with service standards and processes.
• Deliver best in class customer service by fulfilling each customer's unique needs while adhering to DHL policies.
• Respond to customer queries regarding information on prices, customs requirement etc.
• Liaise with other departments and Operations to address issues on service recovery.
• Confidently and knowledgably handle customer complaints whilst maintaining composure and take all possible actions to resolve issues (without over-committing) to the customer full satisfaction.
• Handle any overflow of calls from the Frontline where necessary.
• Bachelor's Degree with 1-2 years experience in a Customer Care or Customer Contact Center in a service industry (preferable).
• Good problem solving and analytical thinking.
• Good command in written and spoken English (Minimum TOEIC 600).
• English typical skills (at least 30 wpm preferable).
• Good telephone skills.
• Good conflict resolution skills.
• Technical Skills (Telephone system, Order/Shipment Track & Trace Systems and Order Booking Systems preferable).
• Good negotiation and interpersonal skills.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Accept and register bookings for DHL services.
• Offer alternatives to customers and potentially turn information calls into sales leads.
• Identify and promote areas with potential for revenue generation to cross-sell, upsell services including value added services (e.g. SI: Shipment insurance, TDD: Time Definite Delivery, EXT: Extended Liability etc.).
• Respond to customers consistently and confidently by providing accurate information in all areas such as custom requirements, transit time and prices.
• Enhance service experience in DHL by exercising professionalism and empathy when dealing with each individual customer's varying needs and demands.
• Liaise with other departments and Operations on quick and efficient resolution of customer issues and queries.
• Bachelor Degree in Business Administration, Business English or related field.
• Good command of English (TOEIC > 600).
• Telephone and Communication skills.
• Willing to work in shift.
• Experienced in Call Center would be an advantaged.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Manage and grow a portfolio of accounts.
• Be the point of contact for clients, provide necessary assets and info to Ad Ops for campaign implementation.
• Track key campaign metrics and ensure campaign objectives are met.
• Collaborate with Ad Ops team to analyse campaign performance, provide recommendations to clients and secure campaigns renewal.
• Prepare Quarterly Business Review report for key accounts.
• The must haves: 3-4 years of account management experience in the digital advertising industry.
• Solid track-record of delivering against performance targets.
• Proven experience of growing portfolio & building long term relationship with clients.
• Excellent communication & presentation skills with ability to transmit across different level stakeholders.
• Analytical with strong bias for data based decisions.
• Team Player with the ability to work across a matrix environment in a fast paced environment.
• Strong organisational skills with ability to manage multiple accounts.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Develop applications based on web application by using programming language such C# Net, MVC, Javascript, object oriented design concept and database stored procedure. Able to develop application by using javascript, ajax or bootstrap development tool.
• Design test cases, test scenario and generate test script to unit test, functional test the overall programs, execute test, analyze and conclude the result in test report.
• Understand the requirement and detailed design to develop application which meet req ...
• Analysis impact assessment with external systems which interface to corporate business applications.
• Support and solve problems of corporate business applications by analyzing production errors, finding root cause and find out interim and long term solution after project launch.
• Bachelor Degree in Computer Science or IT related field.
• At least 1 year experiences in software development.
• SkillsC# Net, Javascript, Ajax or bootstrap development tool.
• Recruiter Supaporn Limsiritong (สุภาภรณ์ ลิมศิริธง)

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Responsible for solution advisory for Cloud Managed Services providing skilled resources that managed in collaboration with cloud platforms such as Azure, AWS and in-house cloud such as AWN&CSL cloud.
• Responsible for Cloud managed service sale target, Drive Sales pipelines, working with Presales in influencing TOR, Technical proposal, Solution BOQ, support bid participation.
• Support the GTM plan / co-op activities with Sales specialists and Marketing.
• to-end support on the partner relationship. Quarterly review, Pipeline management and Co-selling support with partners and Sale teams.
• Self - Enablement on Managed cloud related technical skills and provide the competency transfer to Sales specialist and Marketing.
• Knowledgeable in IT & Telecom, Network, Cyber-Security, Software Defined Data Center.
• More than 10 years of IT implementation, more than 3 years in Cloud sales related function.
• Cloud Computing, System, Network, Cyber-Security, Software Defined Data Center (VMware, Red Hat and Microsoft).
• Fluent in speaking, reading and writing in English, negotiation skill, presentation skill.
• Recruiter Alisa Promchotchai (อลิสา พรหมโชติชัย)

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Sales

ประเภทงาน:

งานประจำ

เงินเดือน:

฿50,000 - ฿150,000, มีค่าคอมมิชชั่น

• Financial Advisor (ที่ปรึกษาการเงิน).
• เรากำลังค้นหาเพื่อคัดเลือกบุคลากรที่เหมาะสม เข้าฝึกอบรมเป็น Financial Advisor ในโครงการ FA Prime สำหรับผู้ที่ต้องการเป็นเจ้าของธุรกิจ ที่มีอิสระด้านเวลาและกำหนดรายได้ด้วยตนเอง.
• สิ่งที่คุณจะได้รับเมื่อผ่านการคัดเลือก.
• ความรู้ ทักษะ วิชาชีพการทำงานแนวที่ปรึกษาการเงิน.
• ระหว่างทดลองงานมีรายได้ 50,000 - 150,000 บาท.
• อิสระด้านเวลา.
• โอกาสท่องเที่ยวฟรี ทั้งในประเทศและต่างประเทศ.
• โบนัสพิเศษ 7 หลัก.
• ได้รับอุปกรณ์ทำงานไอแพด 1 เครื่อง.
• ระบบการทำงานที่ชัดเจน ด้วยเทคโนโลยีและการทำงานแนวใหม่ รองรับสถานการณ์โควิด 19 ผ่านระบบออนไลน์.
• มีทีมงานให้คำปรึกษา.
• อายุ 28-45 ปี.
• ปริญญาตรีขึ้นไปทุกสาขา.
• ประสบการณ์ทำงาน 5 ปี ขึ้นไป.
• พร้อมที่จะพัฒนาตนเอง และเรียนรู้สิ่งใหม่ ๆ.
• มีความคิดสร้างสรรค์ และทันสมัย.
• มี IC License จะรับพิจารณาเป็นพิเศษ.
• สนใจ: ส่งประวัติการทำงานมาที่ [email protected]
• Growth Together Group.
• 152 อาคารชาร์เตอร์ ถนนสาทรเหนือ แขวงสีลม เขตบางรัก กรุงเทพฯ 10500.
• โทร. คุณนง 096 565 6865, คุณเปิ้ล 081 845 6940.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Oversee the operations of customer service teams to ensure set targets are met.
• Take care of extraordinary customer complaints and provide suitable solutions.
• Ensure of continuous improvement on customer experience & feedback management.
• Develop and training program for all departments within the internal and external structures.
• Align the service and parts sales strategies with the company objectives and brand image of the multiple product brands.
• Develop strategies to maintain high competency of human resources to meet future business needs.
• Motivate the team and create an environment of overall collaboration, communication and exchange of information within the department between the market and brands as well as with all locally associated partners.
• Ensure compliance with all general and company policies when carrying out job duties.
• Develop the Customer Service budget and control expenditure.
• Update knowledge management to improve customer operation performance.
• Profile.
• Bachelor or Master Degree in Business Administration or related field.
• Relevant working experience in after sales operations.
• Excellent communication skills to effectively convey technical information to both technical and non-technical audience.
• Strong leadership skill, providing solving, proactive, and initiative.
• Analytical, strategic thinking and planning.
• Good command of listening, written and spoken Thai and English.
• Computer Literacy and SAP knowledge is an advantage.
• Professional requirements.
• Languages.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Work with market IT, IS/IT and IT suppliers for the IT projects related to the installation & sustenance of IT network, telecommunication, infrastructure and other IT components in all sites in the market aligned with global IT standards & guidelines. Support market/region cross stream projects e.g. company merger, acquisition/divestiture, site/office relocation aligned with market/business priorities.
• Provide 1st level of IT infrastructure support e.g. Servers, Workstation, Printers, Network, etc to improve, streamline and standardize IS/IT support processes. Diagnos ...
• Provide input (recommendation & justifications for new/replacement) for the IT budget (CAPEX and OPL) planning. Monitor and control IS/IT cost against the approved budget.
• Work with market IT and IT suppliers for the opportunity of IT cost reduction, propose and implement the approved initiatives to optimize total IS/IT cost in the market.
• Provide support to the initiatives related to IT Security Awareness within market/region.
• Ensure adherence to the principles and practices of Nestle Continuous Excellence (NCE) e.g. LEAN - waste elimination approach, leading to the reduction of service time and process optimization across all layers of the organization.
• ARE YOU A FIT?Bachelor's degree in Computer Science/Engineering or Electrical Engineering; with at least 3 years experience in IT infrastructure, IT security, Network & Telecommunication for FMCG business.
• Good knowledge & understanding of complex IT infrastructures including data centre, network, security and W2K server concepts.
• Understanding of the following: Microsoft Technologies, Application System Design, software development lifecycle, Database concept, Data Conversion, etc.
• Project management experience.
• Preferable - Experience working with an international company, being able to negotiate and deal with people outside the market.
• Preferable - Experience in managing IT infrastructure & Telecommunications for multi-sites, overseas networking and cloud computing technology.
• Good command Thai and English.
• We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• ตรวจสอบให้แน่ใจว่ามีการปฏิบัติตามขั้นตอนการปฏิบัติงานและขั้นตอนการปฏิบัติงานมาตรฐาน (SOPs) ที่กำหนดไว้สำหรับการปฏิบัติงานของศูนย์กระจายสินค้าย่อย.
• ตรวจสอบการสแกนและการออกบาร์โคดของการจัดส่งในแต่ละวัน.
• ตรวจสอบการแจ้งเตือนเพื่อจัดเตรียมสินค้ารายวันและวางแผนกำหนดการจัดส่งให้เหมาะสม.
• ตรวจสอบและมอบแผนการจัดส่งสินค้าให้กับพนักงานจัดส่งสินค้า.
• จัดส่งสินค้าอย่างตรงเวลาและลดกรณีการจัดส่งที่ไม่สามารถจัดส่งได้.
• จัดการปัญหาทั้งหมดที่ศูนย์กระจายสินค้าย่อย สื่อสารกับศูนย์กระจายสินค้าและฝ่ายบริการลูกค้าเพื่อแก้ปัญหา.
• รับผิดชอบเงินที่เก็บมาจากผู้ใช้บริการของบริษัทมาส่งให้กับบริษัท.
• ดูแลรับผิดชอบทรัพย์สินของบริษัทที่เกี่ยวข้องกับการทำงานของพนักงาน.
• จบการศึกษาระดับปริญญาตรี สาขาที่เกี่ยวข้อง.
• มีประสบการณ์ในการดูแลทีมจัดส่งสินค้าในพื้นที่กรุงเทพมหานคร.
• มีทักษะการบริหารจัดการทีมงานอย่างมีประสิทธิภาพ.
• มีทักษะการใช้คอมพิวเตอร์ได้เป็นอย่างดี.
• มีใบอนุญาติขับขี่รถยนต์.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Microsoft Office, English

ประเภทงาน:

งานประจำ

เงินเดือน:

฿25,000 - ฿50,000

• Taking role of IT Service Contact Center.
• Register, Escalate, and Follow up the Incidents/Request for regional IT operation.
• Create Summary report by weekly/monthly or upon request.
• Documenting and maintaining run books and operation documents, enforcing standards procedure and providing feedback that helps to improve these standards.
• Support in communication or any survey to all corporate company.
• Assist Customer/Subsidiaries to develop the detail operational plan or improvement.
• Location: Near BTS Surasak Station.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• High school diploma or GED; 4 years experience in guest services, front desk, housekeeping, or related professional area.
• OR.
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in guest services, front desk, housekeeping, or related professional area.
• CORE WORK ACTIVITIES.
• Supporting the Leading of Rooms Team.
• Champions the brand's service vision for product and service delivery.
• Monitors and promotes room rates, specials, and promotions at the residence.
• Runs and reviews critical information contained in room operations reports.
• Understands the functions of the Front Office, Engineering/Maintenance and Housekeeping operations.
• Temporarily supervises all areas of the Room Operations department in the absence of the Room Operations management.
• Operates all department equipment as necessary and reporting malfunctions.
• Ensures employees have the proper supplies and uniforms.
• Understands and complies with loss prevention policies and procedures.
• Contributing Information to Support Managing to Budget.
• Verifies accuracy of room rates to maximize revenue opportunities.
• Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations.
• Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of Room Operations on the overall property financial goals and objectives.
• Ensuring Exceptional Customer Service.
• Participates as needed in the investigation of employee and guest accidents.
• Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences.
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels; effectively responds to and handles guest problems and complaints seeking assistance from supervisor as necessary.
• Assists in the review of comment cards and guest satisfaction results with employees.
• Observes service behaviors of employees and providing feedback to individuals; continuously strives to improve service performance.
• Delivers excellent customer service throughout the customer experience and encourages the same from other employees.
• Empowers employees to provide excellent customer service within guidelines.
• Creates an atmosphere in all Rooms areas that meets or exceeds guest expectations.
• Responds to and handles guest problems and complaints.
• Uses personal judgment and expertise to enhance the customer experience.
• Interacts with guests to obtain feedback on product quality and service levels.
• Managing and Conducting Human Resources Activities.
• Participates in department meetings and continually communicates a clear and consistent message regarding the Room Operations goals to produce desired results.
• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Uses all available on the job training tools for employees; supervises on-going training initiatives and conducting training when appropriate.
• Communicates performance expectations to employees in accordance with job descriptions for each position.
• Participates in the employee performance appraisal process.
• Coaches, counsels and encourages employees.
• Interviews and assists in making hiring decisions.
• Participates in employee progressive disciplinary procedures as required.
• Schedules employees to business demands and for tracks employee time and attendance.
• Assists in performing the payroll function.
• Oversees daily shift operations and ensures compliance with all policies, standards and procedures.
• Drives positive employee engagement by conducting the department feedback sessions and creating action plans to address open concerns.
• Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Performing coding and testing program modules that meet specification design.
• Performing system configuration.
• Perform to solving incident and support by fix bug program.
• Maintaining, tuning, and repairing applications to keep them performing according to technical and functional specifications; providing user support.
• Constructing analysis reports and business reports.
• Adept at implementing technology-enabled business solutions.
• Providing suggestions to solutions and projects.
• Seeking opportunity in improvement in system performance and service quality and automation.
• At least 8 years of experiences in SAP ABAP.
• Strong ABAP Programming.
• High English efficiency, Strong analytical skill, Able to work under pressure, and Service mind.
• Recruiter Sunisa Bunsalee (สุนิสา บุญสาลี)

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Routine tasks such as monitor statistic/alarm/performance of FBB MAP/SIAM/Web Register/WorkFlow.
• Preventative Maintenance task.
• Corrective Maintenance task.
• Plan & Unplan Activity task.
• Oncall tasks.
• Responsible for Initiative idea generatation in order to improve operation efficiency and also introduce the new service or new system capability
• Responsible for Installation/MA Job and order handling of FBSS
• Responsible for Data Engineering& Data analysis in order to make use of FBB big data. Qualifications Bachelor of higher in Computer Engineering/Telecom Engineer/IT or any related field.
• Good understanding of operating system and storage management e.g. Windows, Linux,Unix and database.
• Well Understanding on Object Oriented Programming (OOP) and Programming Language
• Detail oriented, Good analytical and interpersonal.
• Good command in English and Computer literacy Recruiter Aksorn Peuchsing (อักษร พืชสิงห์)

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Create and develop 'Service Solution Standard' with stakeholders such as marketing, supply chain departments to serve the business and customers.
• Develop and analyze the workflow of service standards and also improve the process to make sure to deliver the best services.
• Develop services and solutions from new technology to create value differentiation capability to the customers.
• Be the system integrator for the business.
• Manage capability to serve the team and utilization of the business to service our customers.
• Achieved a minimum GPA of 2.70.
• Having at least 1 year of experience in the concrete or construction business.
• Having a license for professional practice in civil engineering.
• Be able to work at SCG Headquarters, Bangsue but be able to work in province areas.
• TOEIC at least 550/IELTS at least 4.0/TOEFL at least 31/BULATS at least 40.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Manage quality control of concrete and construction solutions in the responsible area.
• Take care of customers and give suggestions to them and also collect feedback from them to find the best solution.
• Be Responsible for solution development and construction solution and also find the opportunity to scale up the business.
• Consultation related to products for customers.
• Control and reduce the cost of projects that they are responsible for.
• Build a good relationship between the installation team and the customer.
• Achieved a minimum GPA of 2.70.
• Having at least 3 years of experience in the concrete or construction business.
• Having a license for professional practice in civil engineering.
• Be able to be work at CPAC bangson.
• TOEIC at least 550/IELTS at least 4.0/TOEFL at least 31/BULATS at least 40.

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• Job Number 21114668
• Job Category Engineering & Facilities
• Location The Athenee Hotel a Luxury Collection Hotel Bangkok, 61 Wireless Road, Bangkok, Bangkok, Thailand
• Brand The Luxury Collection
• Schedule Full-Time
• Relocation? N
• Position Type Non-Management
• Located Remotely? N
• The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the world's most enriching and desirable destination experiences. Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories. If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our journey and explore a career with The Luxury Collection.
• POSITION SUMMARY.
• Coordinate with other departments using telecommunications devices in order to respond to requests and resolve maintenance issues and to put rooms needing maintenance out of order. Coordinate and schedule with other departments in the event of major system shut down or major repair or improvement. Maintain purchase orders log and file purchase orders upon payment, ensuring that orders match packing slips.
• Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Visually inspect tools, equipment, or machines. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Read and visually verify information in a variety of formats (e.g., small print). Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested by Supervisors..
• Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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• Replace guest amenities and supplies in rooms.
• Make beds and fold sheets.
• Remove trash, dirty linens and room service items.
• Greet guests and take care of requests.
• Straighten desk items, furniture and appliances.
• Dust, polish and remove marks from walls and furnishings.
• Vacuum carpets and floor care duties.
• Perks you deserve.
• We'll support you in and out of the workplace by offering:
• Team-spirited coworkers.
• Encouraging management.
• Wellbeing programs.
• Learning and development opportunities.
• Discounts on hotel rooms, gift shop items, food and beverage.
• Recognition programs.
• What we're looking for.
• A warm, people-oriented demeanor.
• A team-first attitude.
• A gift for paying attention to the smallest details.
• This role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional demeanor, clear communication and appearance in a clean uniform are also required. Prior to employment, we'll ask you to complete safety training and certification.
• You're welcome here.
• Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued.
• Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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• High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.
• OR.
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.
• CORE WORK ACTIVITIES.
• Leading Guest Services Team.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Ensures recognition of employees is taking place across areas of responsibility.
• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.
• Celebrates successes and publicly recognizes the contributions of team members.
• Maintaining Guest Services and Front Desk Goals.
• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
• Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Understands the impact of Front Office operations on the Rooms area and overall property financial goals.
• Manages department controllable expenses to achieve or exceed budgeted goals.
• Managing Projects and Policies.
• Ensures compliance with all Front Office policies, standards and procedures.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Ensuring Exceptional Customer Service.
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
• Acts as the "Service Champion" for the Front Office and creates a positive atmosphere for guest relations.
• Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.
• Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience.
• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
• Responds to and handles guest problems and complaints.
• Observes service behaviors of employees and provides feedback to individuals and/or managers.
• Managing and Conducting Human Resource Activities.
• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Establishes challenging, realistic and obtainable goals to guide operation and performance.
• Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
• Ensures employees are treated fairly and equitably.
• Manages employee progressive discipline procedures for Front Office Staff.
• Administers the performance appraisal process for direct report managers.
• Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.
• Additional Responsibilities.
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
• Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.
• Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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• Job Number 21109964
• Job Category Sales & Marketing
• Location Renaissance Bangkok Ratchaprasong Hotel, Nos. 4 & 13 Tambol Prathumwan Amphur Prathumwan (Samp, Bangkok, Bangkok, Thailand
• Brand Renaissance Hotels
• Schedule Full-Time
• Relocation? N
• Position Type Non-Management
• Located Remotely? N
• You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask "why" when given an explanation. Today, you bring your personal style to every experience. You live life to discover. You are passionate about your neighborhood, always looking to explore the places one wouldn't find in a travel guide. If this sounds like you, you're in the right place. You've got authentic style, natural curiosity and a warm way with people. Renaissance is not just a place to spend the night, it's a place to discover, a place in the world with style like yours. That's why we're not just looking for anyone. We're looking for someone like you.
• POSITION SUMMARY.
• Manage the day-to-day activities for social media channels. Establish long-range objectives and specify the strategies and actions to achieve them. Manage active and engaged communities around a defined topic or topics by managing long-lead editorial calendars, monitoring online conversations. Participate in online conversations to build brand visibility, customer satisfaction and marketing/ecommerce support. Establish a positive online presence for the hotel(s) by integrating property-specific and brand messaging in a compelling and valuable way for participants. Provide measurement of the impact of online presence to the hotel's overall business.
• Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested.
• Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.