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• What are my responsibilities?
• Responsible for Repair service of Automation & Drive
• Responsible for service and maintenance activities on machines and systems such as installation, calibration, discontinuance, relocation, failure diagnosis
• Minimizes equipment downtime and ensures customer satisfaction
• Locate and correct problems independently
• Performs, assists with installations, remedial and preventive maintenance
• What do I need to qualify for the job?
• Bachelor Degree in Engineering; preferably in Electrical or Electronic or Mechatronics.
• 7+ years of relevant experience
• Solid Knowledge Siemens Automation & Drive
• Interpersonal skill and able to communicate with customers
• Good English proficiency, able to communicate both spoken and written
• Organization: Digital IndustriesCompany: Siemens LimitedExperience Level: Experienced ProfessionalJob Type: Full-time

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สามารถต่อรองได้

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• Works with external clients/customers to monitors projects from initiation through delivery and ensures technical compatibility for the various accounts. Organizes the interdepartmental activities ensuring completion of the project/product on schedule and within budget constraints. RESPONSIBILITIESResponsible for the delivery of complex, high risk projects and maintaining project quality, finances and focus Prepares detailed project plans of an engagement within the standards of project management methodologies detailing schedules, controls, resources, costs and daily tasks, establishing project governanceReviews and validates statement of work (SOW) Establishes project governanceResponsible for the delivery and daily management of activities, which are coordinated with Dell employees or Partner Resources Works with Resource Management on project staffing Accountable for delivering projects on timeCompletes weekly and quarterly forecasts of revenue and utilization Prepares estimated time to complete, manages backlog Manages the cost budget and the impact of change requests on cost budget Responsible for correct Responsible for Quality Assurance; ensure project is delivered to scope defined within SOW and ensure any deviations are processed via defined Change Control process Participates in customer discussions regarding budget, risk and impact of changes Point of contact during the project for all aspects of the engagement Ensures a strong and seamless relationship by maintaining communications about the project to the stakeholders: customers, management, sales and delivery personnel Holds internal and Articulates the full value of the Dell Solutions and Dell Services business benefit to the customer Keeps eyes open on potential future opportunities at the customers' and communicates to sales as appropriate Lead team during project life-cycle; provide project management, leadership and oversight to project and/or work streams Provide performance feedback to management and team members Stays abreast of current industry trends and new technology through professional associations, trade journals, networking, and associated training and seminars Complete and maintain industry recognized project management certification Complete quarterly May actively contribute to the account planning processQualification7 10 years experience working large infrastructure projectsExposure in Project Managing Dell EMC solutions such as VMAX, Unity,VxRail and VMWare Deployments is advantageousFinancial experience in revenue forecastingResource Management experience in managing technical resources.
• Job Family: Program-Management Professional-Services
• Job ID: R036271

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สามารถต่อรองได้

ประสบการณ์:

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• Fashion Sales Advisor (Singapore)
• We will be making our presence in the heart of Singapore - 313 Somerset in June 2019. Come and be part of the pioneer batch now!
• Deliver tip top service to all customers and be attentive to their needs and queries
• Provide fashion style advice to customers
• Handle cashiering duties
• Assist customers in any return or exchange of apparels
• Prepare store for daily operations
• Ensure that daily and monthly sales target is achieved
• Minimum O Levels qualification
• Possess at least 1 year of experience as a frontline staff in fast fashion retail brand
• Proven track record of achieving sales targets
• Knowledgeable in all technical and operational aspects of retail operations
• Strong in communication and interpersonal skills
• Possess an approachable and positive attitude

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• Pomelo is looking for a Customer Service Associate. You will be working closely with our Customer Service team to improve the service & quality provided to the customer and also maintain the standard for long-term success. You are required to supervise the team and report to the Regional Customer Service Supervisor.
• Interact with customers and provide customer care via Social Media, Live Chat, E-mail and Phone Call.
• Deliver an exceptional service throughout all contact channels to customers.
• Be able to handle all requirements to meet the customer expectation.
• Have a sense of positive judgment and be able to take ownership.
• Going above and beyond to make each customer happy.
• At least 1-year working experience in a customer service related function.
• Be able to work in shift time, day off and public holidays.
• (Available for evening shift will be preferred evening shift allowance will be provided)
• Having a strong service mind, positive thinking and can do attitude.
• Enthusiastic and adaptable.
• Strong communication and interpersonal skills.
• Good command of speaking and written in English and Thai.
• Be able to work immediately is preferred.
• High impact role in a fast-growing startup, with room to grow.
• Free Lunch - 3 days per week!
• Fun and casual office working with both Thai and international employees.
• Flat organizational structure where teamwork is valued

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• Fashion Sales Advisor at Pomelo Store (Many positions)
• As a Fashion Sale Advisor, you will be working at physical stores to provide the best shopping experience to the customer. This person needs to be social media savvy and have a sense of fashion. Fun and a good attitude!
• Deliver excellent customer service at every touch point in the store to maximize customer satisfaction including welcome and answer customer queries
• Follow and achieve store sales target on a daily, weekly and monthly basis
• Maintain store inventory and make sure no broken sizes in inventory
• Responsible for day-to-day operational tasks including
• Cashier: process customer order and handle returns of merchandise
• Fitting room: help customer find sizes, and manage the queuing line
• Sales floor: replenish product, upsell product, prepare the store for promotional sale, receive store deliveries, ensure store is clean and organized
• Work well in the team and maintain a good working environment with colleagues
• Implement store guidelines and policies strictly to prevent loss and ensure the store meets the safety standard
• Actively report areas of improvement to Store Manager
• Handle customer complaints
• Thai Nationality only
• Bachelors degree required
• 1-2 years experience in a fast-paced retail environment at an international apparel company or Client Service Business (Fresh grads are welcome to apply).
• Outstanding customer service and selling skill are preferred
• Strong communication skill with problem-solving skill
• Multi-tasking, while being attentive to customers
• Strong sense of responsibility, proactiveness, and eagerness to learn
• Fluent in Thai and English, Chinese is a plus
• Computer literacy is a must.
• Able to work in shifts and can relocate
• Willing to implement new procedures/features at the retail store
• Interested in fashion, retail, e-commerce and highly customer-focused

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• Pomelo is a leading online fashion company in Emerging Asia. Backed by fashion and technology investors from across the world, Pomelo brings its unique fast fashion style to Emerging Asia through a technology-driven, vertically-integrated design, and production model. Our growth strategy is to merge our online focus of mobile and social with the latest trends and data.
• Support the daily customer operations through operational oversight and analysis
• Handle escalations of more difficult support interactions
• Manage scheduling, attendance, and general administration of a team
• Train, mentor, and guide your team to strengthen quality and efficiency metrics
• Coordinate with Regional/Thailand Local CS team, Regional/Indonesia local operations team (Logistics & Warehouse), Indonesia Finance/Accounting Team, and Indonesia General management team to ensure the center functions properly while meeting Pomelo Fashion Customer Service look & feel standards
• Effectively communicate with the manager regarding people management, process management and project management related to your center
• Improve processes on behalf of the Pomelo Fashion team and partners to the center program through project work
• 3+ years of experience of team leadership in a fast-paced environment
• At least 5-7 years of relevant experience including customer service or sales; Plus, if have e-commerce experience, customer operations (payment, refund, logistics etc)
• Stakeholder management (local/regional teams)
• Excellent communication skills in bothEnglish and Bahasa Indonesia
• Ability to delegate, develop and empower others
• Demonstrated very strong background in problem solving
• Be able to go the extra mile to deliver the excellent team results
• Basic Excel and data interpretation skills: Ability to understand & create charts, graphs, and pivot tables

ประสบการณ์:

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ประเภทงาน:

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เงินเดือน:

สามารถต่อรองได้

• Pomelo is a leading online fashion company in Emerging Asia. Backed by fashion and technology investors from across the world, Pomelo brings its unique fast fashion style to Emerging Asia through a technology-driven, vertically-integrated design, and production model. Our growth strategy is to merge our online focus of mobile and social with the latest trends and data.
• Training Designing
• Identify and assess training needs with CS management & Team leads to determine gaps for further improvement on training materials and curriculum
• Establish innovative educating deck, materials and hands-on procedures for training enhancement
• Training & Coaching Sessions
• Deliver dynamic training sessions (new joiner on-boarding, soft skills, process and refresher training, and etc.) across customer service teams regionally (<5% of traveling time might be required for abroad team trainings).
• Provide individual coaching, daily feedback sessions and weekly one-on-one to CS members regionally (Teams in Thailand and Indonesia).
• Be a go-to-person for any doubts/questions on process in daily basis.
• CS Quality Assurance & Control
• Monitoring service quality of interactions daily basis thorough channels including email, calls, chats, social media comments
• Provide reports related to a quality score of all agents on an ongoing basis (daily, weekly, monthly)
• Minimum 3+ years of experience in online customer service as a trainer/QCQA and ideally have already worked in a start-up.
• Must be a Bachelor graduate from any course; plus if the degree is from Hospitality, Psychology, Human Resource Management, Human Resource Development or related fields
• Experience in omni-channel customer service; email, chats, social media (FB, IG), [email protected], calls and more.
• Proficient in excel, Google suits (slides, sheet, forms..), workflow designing tools (e.g. lucidchart), and presentations.
• Experience with instructional manuals and teaching technologies and platforms.
• Understanding of effective teaching methodology and tools.
• Has qualities of being a good presenter and can execute the training course forward confidently.
• Excellent verbal, written, interpersonal, leadership and organizational skills.
• Requires a positive attitude, ability to multitask, manage to work independently and have a genuine interest in teaching.
• Demonstrate exemplary in critical thinking and decision-making

ประสบการณ์:

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ประเภทงาน:

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สามารถต่อรองได้

• Pomelo is looking for a Customer Service Associate. You will be working closely with our Customer Service team to improve the service & quality provided to the customer and also maintain the standard for long term success.
• Interact with customers and provide customer care via Social Media, Live Chat, E-mail and Phone Call
• Deliver an exceptional service throughout all contact channels to customers.
• Be able to handle all requirements to meet the customer expectation.
• Have a sense of positive judgment and be able to take ownership.
• Going above and beyond to make each customer happy.
• At least 1-year working experience in a customer service related function
• Be able to work in shift time, day off and public holidays (Evening shift will have allowance)
• Having a strong service mind, positive thinking and can do attitude.
• Enthusiastic and adaptable.
• Strong communication and interpersonal skills.
• Good command of speaking and written in English and Bahasa

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Bachelor's degree or equivalent practical experience.
• 3 years of relevant experience working in online ad sales, business-development, media account management, consulting or similar area.
• Ability to speak and write in English and Thai fluently and idiomatically.
• Preferred qualifications:
• Ability to analyze data, identify trends, opportunities and solutions, and develop strategic business plans and presentations.
• Action-oriented with a track record to deliver results and accomplish objectives in a timely manner.
• Excellent interpersonal skills with ability to actively collaborate with cross-functional partners.
• Thrives in ambiguity, able to try out new approaches to deliver innovative approaches to problems.
• About the job Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing business grow. Using your influencing and relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
• As an Agency Account Manager, you will collaborate closely with agency representatives and advocate new Google products and technologies throughout the agency. You will identify business growth and business-development opportunities, and develop and manage relationships within the agencies. You will also collaborate with Google's Direct Sales teams to exchange knowledge regarding client needs in specific industry sectors.
• You will provide the highest level of client service to our agency partners, and will develop Google solutions to drive business growth for customers.You will be the go-to expert and trusted advisor on any Google products related topics. You will develop your specialist skills by staying on top of the latest training material and industry trends, as well as interacting with global experts on an ongoing basis. You will gain broad exposure to many Google products and cross-functional teams as we identify and implement solutions that best suit the unique needs of these agency partners and customers.
• Our Large Customer Sales teams partner closely with many of the worlds biggest advertisers and agencies to develop digital solutions that build businesses and brands. We enjoy a birds eye view on the massive transformation occurring as advertising shifts to mobile and online platforms. We're uniquely situated to help shape how companies grow their businesses in the digital age. We advise clients on Google's broad range of products across search, video and mobile to help them connect instantly and seamlessly with their audiences. Responsibilities
• Support annual planning for agency clients, and be accountable for clients campaign and product goals.
• Establish and solidify relationship with account and business executives at assigned agency clients.
• Take responsibility for managing the book of business of specific agency clients/area, from planning and pitching to reporting.
• Identify and prioritize opportunities and pitch strategies/suggestions to existing agency clients. Improve their campaigns performance, create keywords, ad groups, account structure, and budget recommendations to tap the account potential through close collaboration and consultative approaches.
• Develop detailed Google Ads campaign proposals for new advertisers.
• Location At Google, we dont just accept differencewe celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing this form. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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• GENERAL SUMMARYProvides technical leadership and direction to customers and internal staff in the development of fully integrated data protection technology solutions in support of pre-sales activities in the assigned market.Assists in the analysis, design and development of fully integrated data protection technology solutions.Acts as technical expert and consultant to develop and propose solutions that meet the technology and business requirements of assigned customers.Technical emphasis is on hardware capabilities, software requirements and systems integration.Makes technical and sales presentations to customer's technical staff and senior management. Understands DELL EMC and competitive technology and business applications within the assigned market. Conducts research, answers questions and removes objections that arise in a sales campaign.Serves as a trusted technology advisor to customers and serves as an internal resource on technical issues or specific business applications within an assigned market segment.Makes technical and sales presentations to technical staff and top management.PRINCIPAL DUTIES AND RESPONSIBILITIESWorks with Sales Team to develop and implement specific account penetration strategies, produce account specific product and service and sales plans.Maintains knowledge of competitive solutions to effectively address and dispel customer objections to DELL EMC solutions, and train the account team.Anticipates technology and/or market trends and provides guidance on their application to external customers and feedback of business requirements back into DELL EMC's engineering and marketing organizations.Successfully builds relationships with the account team, partners and customers in support of sales team objectives and engages and leverages corporate resources, abilities, budgets and personnel as appropriate.Leads technical sales callsConfigures and documents DELL EMC software, hardware and service solutions to meet customer and sales objectives.Qualifies sales opportunities in the terms of customer technical requirements, competition, decision making process and funding.Presents and markets the design and value of proposed DELL EMC solution and business case to customers, prospects and DELL EMC management.Desired Skills & Experience:5-10+ yrs of enterprise sales engineering management experience, be a self-motivated leader, highly energetic, with a strong hands-on, can do approach.Deep expertise in back-up recovery products/solutions required, either from the Dell EMC Portfolio (DD, Avamar, Networker, Receoverpoint, etc) or competitor product lines.Knowledge of database, virtualization and Public Cloud Solutions is a plus.Demonstrated strong written, oral and presentation skills with the ability to discuss highly technical concepts to a variety of audiences, including executive level technical decision-makers.Demonstrated ability to develop and execute strategic initiatives.A high level of business acumen and experience bringing technology solutions to solve business challenges.
• Job Family: Engineering Systems-Engineer
• Job ID: R17556

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Manager, Deployment ServicesSummaryLeads and manages Deployment Services delivery personnel responsible for the delivery of contracted services to customers and meeting financial commitments. Builds in-depth knowledge of clients' priorities, challenges and initiatives and become a trusted advisor. With good knowledge on Dell EMC product and service offerings, builds a strong team of talented subject matter experts and project managers. Works closely with sales, customer service, partners, customers, and other technical support groups to manage the life cycle of complex, high risk projects from design through customer and customer service turnover. Typically utilizes management skills more than technical skills. Serves as mediator to internal issues and conflicting priorities for members of cross-functional teams focused on the delivery of new or existing solutions to clients.AccountabilitiesManages the P&L (revenue, expense and margin) of the deployment services business.Ensures that full life cycle delivery costs are within or better than the delivery costs contracted according to the service level agreement.Provides complex metrics and reporting support to all relevant stakeholders.Proactively identifies potential issues and drives resolution to avoid customer impact and facilitate continuous improvement.Identifies opportunities for growth and innovation.Builds and sustains effective communications with all stakeholders and cross-functional teams in an effort to maximize the customer experience and relationships.ResponsibilitiesDrives cost effective and timely delivery of billable implementation services that drive product and service revenues.Responsible for managing Deployment Services team members which include Project Managers, Solutions Architects and Delivery Specialists.Manages the headcount for delivery of activities and ensures the appropriate resource teams are assigning the qualified resources to the priority projects.Works with Project Managers to forecast revenue and expenses and meets the assigned targets.Helps define delivery management core processes and improvement opportunities.Takes the lead role in managing relationships with key customers.May be involved with accounts spanning multiple geographies.Manages multiple third-party partners across many programs in the successful delivery of technical solutions.Oversees escalated problems to maintain strong customer experience levels. Drives technical issue resolution in complex deploy engagements.Responsible for delivering in a highly-matrixed global delivery model.Builds a highly technical team of Solutions Architects and Delivery Specialists and constantly develops the skills to align the delivery capability to business requirements.Ensures high quality in service delivery to achieve high customer satisfaction levels.Interfaces with customer on behalf of senior management via customer meetings and written communication.Provides coaching, counseling, and motivation to maximize employee performanceEnsures compliance with the best practices, maintains and submits activity/progress reports and time recording/management reportsSkillsDemonstrated track record of delivering multiple high-quality services to medium to large sized accounts.Knowledge on High End Storage and Data Protection solutions and service offering.Advanced organizing and planning skills to effectively manage a team.Experienced priority-setting skills to effectively meet departmental strategic and operational objectives.Ability to communicate clearly and present to senior leadership/executives.Ability to lead cross-functional delivery teams.Demonstrates attentiveness to quality and productivity.Advanced analytical, problem solving, negotiation and organizational skills.Ability to motivate, direct and lead groups of people.Ability to manage delivery budgets and minimize program variances.Ability to work independently.Sense of urgencyCommunication and Presentation skills.Interpersonal and Organizational skillsEducation and ExperienceTypically, 12+ years of relevant experience or equivalent combination of education and work experienceTypically requires 4+ years managerial/leadership experienc
• Job Family: Program-Management Professional-Services Business-Support Global-Services
• Job ID: R045068

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Javascript, node.js, NoSQL

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Who are we?.
• Robowealth Mutual Fund Brokerage Securities Co., Ltd. is the first ROBO-ADVISORY Services
• in Thailand, obtaining SEC LBDU license and activating it to entirely operate as a robo-advisor
• for Thai mutual funds. Launched in June 2018, our 1st product odini mobile application has
• achieved 100,000 downloads while our premium robo-for-advisors INDEGO has reached the
• milestone Asset under Advisory of THB 8,000 million.
• See more detail about us on our website: https://robowealth.co.th/
• Who are we looking for?.
• We re looking for a talent and experienced in software engineering to help scaling our current
• robo-advisor mobile application and also kickstart our new projects for client-based expansion.
• Resolve IT application-related incidents, service requests and problems in a timely and efficient manner in line with Business requirements.
• As required, Query (SQL, MongoDB or Others).
• As required, provide timely communication to Operation users on the status of their service requests and incidents.
• Monitoring the availability, performance and throughput of supported IT applications.
• Responsible issues incident for IT application support activities including maintenance to Operation users.
• Maintain IT application support technical documentation.
• 1+ years experience Application Support.
• Understand and comply with the IT organization requirements, processes, procedures and policies.
• Employ appropriate application maintenance, support and incident management processes and procedures to support and maintain IT applications, and to investigate and resolve IT application-related incidents.
• As required, provide timely communication to users on the status of their service requests and incidents.
• Actively, contributing to developments that support.
• Nice-to-Haves:
• A good understanding of JavaScript and Node.js.
• Experience with Relational Database Schema Design (preferably PostgreSQL or MySQL).
• Experience with NoSQL Database (preferably MongoDB).
• Competitive Compensation Package.
• Flexible working hour & Work from home policy.
• Ongoing Training Classes.
• Provident Fund.
• Group health insurance + Dental treatment fee.
• Monthly Party and Beer-Hours.
• Semi-annually Company Outing.
• Fitness Program Subsidy.
• Free internal English / Chinese Program.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Javascript, node.js, NoSQL

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Who are we?.
• Robowealth Mutual Fund Brokerage Securities Co., Ltd. is the first ROBO-ADVISORY Services
• in Thailand, obtaining SEC LBDU license and activating it to entirely operate as a robo-advisor
• for Thai mutual funds. Launched in June 2018, our 1st product odini mobile application has
• achieved 100,000 downloads while our premium robo-for-advisors INDEGO has reached the
• milestone Asset under Advisory of THB 8,000 million.
• See more detail about us on our website: https://robowealth.co.th/.
• Who are we looking for?.
• We re looking for a talent and experienced in software engineering to help scaling our current
• robo-advisor mobile application and also kickstart our new projects for client-based expansion.
• Resolve IT application-related incidents, service requests and problems in a timely and efficient manner in line with Business requirements.
• As required, Query (SQL, MongoDB or Others).
• As required, provide timely communication to Operation users on the status of their service requests and incidents.
• Monitoring the availability, performance and throughput of supported IT applications.
• Responsible issues incident for IT application support activities including maintenance to Operation users.
• Maintain IT application support technical documentation.
• 1+ years experience Application Support.
• Understand and comply with the IT organization requirements, processes, procedures and policies.
• Employ appropriate application maintenance, support and incident management processes and procedures to support and maintain IT applications, and to investigate and resolve IT application-related incidents.
• As required, provide timely communication to users on the status of their service requests and incidents.
• Actively, contributing to developments that support.
• Nice-to-Haves:
• A good understanding of JavaScript and Node.js.
• Experience with Relational Database Schema Design (preferably PostgreSQL or MySQL).
• Experience with NoSQL Database (preferably MongoDB).
• Competitive Compensation Package.
• Flexible working hour & Work from home policy.
• Ongoing Training Classes.
• Provident Fund.
• Group health insurance + Dental treatment fee.
• Monthly Party and Beer-Hours.
• Semi-annually Company Outing.
• Fitness Program Subsidy.
• Free internal English / Chinese Program.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

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