เงื่อนไขการค้นหา

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Pomelo is a leading online fashion company in Emerging Asia. Backed by fashion and technology investors from across the world, Pomelo brings its unique fast fashion style to Emerging Asia through a technology-driven, vertically-integrated design, and production model. Our growth strategy is to merge our online focus of mobile and social with the latest trends and data.
• Support the daily customer operations through operational oversight and analysis
• Handle escalations of more difficult support interactions
• Manage scheduling, attendance, and general administration of a team
• Train, mentor, and guide your team to strengthen quality and efficiency metrics
• Coordinate with Regional/Thailand Local CS team, Regional/Indonesia local operations team (Logistics & Warehouse), Indonesia Finance/Accounting Team, and Indonesia General management team to ensure the center functions properly while meeting Pomelo Fashion Customer Service look & feel standards
• Effectively communicate with the manager regarding people management, process management and project management related to your center
• Improve processes on behalf of the Pomelo Fashion team and partners to the center program through project work
• 3+ years of experience of team leadership in a fast-paced environment
• At least 5-7 years of relevant experience including customer service or sales; Plus, if have e-commerce experience, customer operations (payment, refund, logistics etc)
• Stakeholder management (local/regional teams)
• Excellent communication skills in bothEnglish and Bahasa Indonesia
• Ability to delegate, develop and empower others
• Demonstrated very strong background in problem solving
• Be able to go the extra mile to deliver the excellent team results
• Basic Excel and data interpretation skills: Ability to understand & create charts, graphs, and pivot tables

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Pomelo is a leading online fashion company in Emerging Asia. Backed by fashion and technology investors from across the world, Pomelo brings its unique fast fashion style to Emerging Asia through a technology-driven, vertically-integrated design, and production model. Our growth strategy is to merge our online focus of mobile and social with the latest trends and data.
• Training Designing
• Identify and assess training needs with CS management & Team leads to determine gaps for further improvement on training materials and curriculum
• Establish innovative educating deck, materials and hands-on procedures for training enhancement
• Training & Coaching Sessions
• Deliver dynamic training sessions (new joiner on-boarding, soft skills, process and refresher training, and etc.) across customer service teams regionally (<5% of traveling time might be required for abroad team trainings).
• Provide individual coaching, daily feedback sessions and weekly one-on-one to CS members regionally (Teams in Thailand and Indonesia).
• Be a go-to-person for any doubts/questions on process in daily basis.
• CS Quality Assurance & Control
• Monitoring service quality of interactions daily basis thorough channels including email, calls, chats, social media comments
• Provide reports related to a quality score of all agents on an ongoing basis (daily, weekly, monthly)
• Minimum 3+ years of experience in online customer service as a trainer/QCQA and ideally have already worked in a start-up.
• Must be a Bachelor graduate from any course; plus if the degree is from Hospitality, Psychology, Human Resource Management, Human Resource Development or related fields
• Experience in omni-channel customer service; email, chats, social media (FB, IG), [email protected], calls and more.
• Proficient in excel, Google suits (slides, sheet, forms..), workflow designing tools (e.g. lucidchart), and presentations.
• Experience with instructional manuals and teaching technologies and platforms.
• Understanding of effective teaching methodology and tools.
• Has qualities of being a good presenter and can execute the training course forward confidently.
• Excellent verbal, written, interpersonal, leadership and organizational skills.
• Requires a positive attitude, ability to multitask, manage to work independently and have a genuine interest in teaching.
• Demonstrate exemplary in critical thinking and decision-making

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Fashion Sales Advisor (Singapore)
• We will be making our presence in the heart of Singapore - 313 Somerset in June 2019. Come and be part of the pioneer batch now!
• Deliver tip top service to all customers and be attentive to their needs and queries
• Provide fashion style advice to customers
• Handle cashiering duties
• Assist customers in any return or exchange of apparels
• Prepare store for daily operations
• Ensure that daily and monthly sales target is achieved
• Minimum O Levels qualification
• Possess at least 1 year of experience as a frontline staff in fast fashion retail brand
• Proven track record of achieving sales targets
• Knowledgeable in all technical and operational aspects of retail operations
• Strong in communication and interpersonal skills
• Possess an approachable and positive attitude

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Pomelo is looking for a Customer Service Associate. You will be working closely with our Customer Service team to improve the service & quality provided to the customer and also maintain the standard for long term success.
• Interact with customers and provide customer care via Social Media, Live Chat, E-mail and Phone Call
• Deliver an exceptional service throughout all contact channels to customers.
• Be able to handle all requirements to meet the customer expectation.
• Have a sense of positive judgment and be able to take ownership.
• Going above and beyond to make each customer happy.
• At least 1-year working experience in a customer service related function
• Be able to work in shift time, day off and public holidays (Evening shift will have allowance)
• Having a strong service mind, positive thinking and can do attitude.
• Enthusiastic and adaptable.
• Strong communication and interpersonal skills.
• Good command of speaking and written in English and Bahasa

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Pomelo is looking for a Customer Service Associate. You will be working closely with our Customer Service team to improve the service & quality provided to the customer and also maintain the standard for long-term success. You are required to supervise the team and report to the Regional Customer Service Supervisor.
• Interact with customers and provide customer care via Social Media, Live Chat, E-mail and Phone Call.
• Deliver an exceptional service throughout all contact channels to customers.
• Be able to handle all requirements to meet the customer expectation.
• Have a sense of positive judgment and be able to take ownership.
• Going above and beyond to make each customer happy.
• At least 1-year working experience in a customer service related function.
• Be able to work in shift time, day off and public holidays.
• (Available for evening shift will be preferred evening shift allowance will be provided)
• Having a strong service mind, positive thinking and can do attitude.
• Enthusiastic and adaptable.
• Strong communication and interpersonal skills.
• Good command of speaking and written in English and Thai.
• Be able to work immediately is preferred.
• High impact role in a fast-growing startup, with room to grow.
• Free Lunch - 3 days per week!
• Fun and casual office working with both Thai and international employees.
• Flat organizational structure where teamwork is valued

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Fashion Sales Advisor at Pomelo Store (Many positions)
• As a Fashion Sale Advisor, you will be working at physical stores to provide the best shopping experience to the customer. This person needs to be social media savvy and have a sense of fashion. Fun and a good attitude!
• Deliver excellent customer service at every touch point in the store to maximize customer satisfaction including welcome and answer customer queries
• Follow and achieve store sales target on a daily, weekly and monthly basis
• Maintain store inventory and make sure no broken sizes in inventory
• Responsible for day-to-day operational tasks including
• Cashier: process customer order and handle returns of merchandise
• Fitting room: help customer find sizes, and manage the queuing line
• Sales floor: replenish product, upsell product, prepare the store for promotional sale, receive store deliveries, ensure store is clean and organized
• Work well in the team and maintain a good working environment with colleagues
• Implement store guidelines and policies strictly to prevent loss and ensure the store meets the safety standard
• Actively report areas of improvement to Store Manager
• Handle customer complaints
• Thai Nationality only
• Bachelors degree required
• 1-2 years experience in a fast-paced retail environment at an international apparel company or Client Service Business (Fresh grads are welcome to apply).
• Outstanding customer service and selling skill are preferred
• Strong communication skill with problem-solving skill
• Multi-tasking, while being attentive to customers
• Strong sense of responsibility, proactiveness, and eagerness to learn
• Fluent in Thai and English, Chinese is a plus
• Computer literacy is a must.
• Able to work in shifts and can relocate
• Willing to implement new procedures/features at the retail store
• Interested in fashion, retail, e-commerce and highly customer-focused

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Sales, Own Transportation and Driving Licence

ประเภทงาน:

งานประจำ

• รับผิดชอบบริหารขายสินค้าในช่องทางFSR & HOD และการกระจายสินค้า.
• ดำเนินการกิจกรรมส่งเสริมการขายของแต่ละตราสินค้า.
• ควบคุมงบประมาณส่งเสริมการขาย เพื่อกระจายสินค้าและผลักดันยอดขายในช่องทาง FSR & HOD.
• การสร้างสัมพันธภาพอันดีกับกลุ่มลูกค้าของช่องทาง FSR & HOD เพื่อให้เกิดการบริโภคสินค้าในช่องทาง FSR & HOD ตามเป้าหมายและนโยบายที่กำหนด.
• พื้นที่การทำงาน.
• สาขาบางนา.
• สาขาบุคคโล.
• สาขารัชดา.
• ปวส.-ปริญญาตรีทุกสาขาวิชา.
• ประสบการณ์ด้านการขายสินค้าอุปโภคบริโภค อย่างน้อย1- 3 ปี.
• สามารถขับรถเกียร์กระปุกและมีใบขับขี่.
• กองทุนสำรองเลี้ยงชีพ.
• ค่ารักษาพยาบาล.
• ประกันชีวิต.
• ประกันอุบัติเหตุกลุ่ม.
• ชุดพนักงาน.
• โบนัส ฯลฯ.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Able to work as a shift, Fast Learner, High Responsibilities, English

ประเภทงาน:

งานประจำ

เงินเดือน:

฿20,000 - ฿20,800, สามารถต่อรองได้

• Our client, an established brand with more than 200 stores in Asia and London office is seeking for a Fashion Advisor. The working location is atIcon Siam, Bangkok.
• To succeed in this fantastic role, you must be passionate about fashion & retail and be able to create an experience for our fans (both customers and team members) that is personal, exciting and creative.
• Results focused and have a strong sales focus and proven results.
• Handle customer s queries about merchandise and promotions.
• Build good relationships with clients through thoughtful and consistent outreach.
• Actively attend to customer s needs and provide outstanding customer service, demonstrate good product knowledge as well as create a shopping experience that will make customer feel welcome and comfortable.
• Determine customer needs based on personal features and preferences as well as offer to provide different sizes, colors, styles and make personal recommendations.
• Maintain a high customer readiness standard by delivering a clean, neat, easy to shop store environment.
• Demonstrate a can-do attitude in every situation to constantly raise the level of service provided.
• Maintenance and organization of store such as managing inventory, replenish stock, visual merchandising for the department assigned and maintain store appearance & cleanliness.
• Performing cashier duties.
• Ability to create an experience for our fans (both customers and team members) that is personal, exciting and creative.
• Ability to work efficiently in a fast-paced environment and adapt quickly to changing priorities and the needs of the business.
• Excellent communication skills.
• Passionate about fashion & retail.
• Customer and sales oriented.
• Willing to do shift work (including weekends and public holidays).
• We regret to inform that only shortlisted candidates will be notified.

ประสบการณ์:

12 ปีขึ้นไป

ทักษะ:

Good Communication Skills, Leadership Skill, High Responsibilities, English

ประเภทงาน:

งานประจำ

• Job Responsibilities:
• Driving the company's objectives and goals and providing practical solutions to the senior management.
• Taking ownership of the business, spearhead its go-to-market strategy and project development activities, and being responsible for managing risk and delivering profit, including responsibility and maintaining in accordance with the law and regulations.
• Planning and implementing long term business strategies to achieve the company s objectives.
• Managing and working with business development, engineering and project development team for projects on hand.
• Directing, managing and coordinating large scale project with complexity and multiple stakeholders.
• Providing leadership through all phases- starting from managing pre-development phase (FEED, EHIA/EIA, project finance, tariff structure and approval, terminal usage structure), several commercial understanding/agreements (TUA - terminal usage agreement, connection agreement/MoU), agreements with governmental agency, IEAT and also license application with ERC (Energy Regulatory Commission).
• Providing leadership to all phases of project implementation- design, procurement and construction by coordinating among out-sourced engineering service companies, project management consulting company, EPC companies, sub-contractors, vendors and relevant internal functional teams.
• Coordinating with internal teams and all relevant external parties e.g. ERC, PTT, IEAT, EGA, DOH, project sponsor/shareholder, industrial estate, contracts, lenders, lenders advisor and contractor.
• Leading and managing execution of the project by coordinating internal.
• Contract negotiation, contract reviewing and budget control.
• Presenting and reporting projects to management.
• Bachelor s degree in Engineering and master s degree in Business Management, Finance, Economics or related fields.
• Minimum 12 years experience in project development or project management, of which 8 years in project manager and director level.
• Experience in managing a profit & loss of a project over 500 MUSD, working capital, cash flow and profitability.
• Experience in gas business is required.
• Experience in oversea would be an advantage.
• Experience in direct and management of scope, cost, schedules and vendors/subcontractors in varied contract arrangements.
• Sound knowledge of engineering techniques, processes and tools, and strong contractual knowledge.
• Inter-personal relationship skills, ability to communicate with people of different cultures and backgrounds.
• Strong business development, project development and corporate planning knowledge with commercial mind.
• Strong leadership experiences and management skills.
• Fluent in English both of written and verbal and good computer literacy.
• Ability to travel/work in upcountry and abroad.
• Goal - Oriented, Unity, Learning, Flexible.
• Interested person, please submit your resume via online system:https://careers.gulf.co.th/or click"APPLY NOW".
• All applications will be strictly confidential, and will be kept for at least 1 year.Only shortlist candidates will be notified.
• Gulf Energy Development Public Company Limited
• 11th Fl., M Thai Tower, All Seasons Place,
• 87 Wireless Rd.,Lumpini, Pathumwan, Bangkok 10330.
• Website:http://www.gulf.co.th/.