เงื่อนไขการค้นหา

ทักษะ:

Finance, Business Development, English

ประเภทงาน:

งานประจำ

• Visit and observe branches to identify pain points in work processes or operational equipment. Use raw data on various transactions from each branch to select suitable branches for visits. During the visit, observe the actual service delivery and conduct interviews with staff and/or customers to identify pain points and work journey gaps. Then, discuss the findings with all relevant departments to find solutions and improve work processes. The goal is to enhance operational efficiency and improve customer experience.
• Conduct field visits to observe and perform real transactions at various banks to collect data. Study their operations, equipment usage, overall workflow, and different bank locations. Summarize the findings based on observations. Branch selection covers different types, such as new branches in malls and stand-alone locations, as well as high-performing branches in both mall-based and stand-alone formats.
• Manage projects and drive related departments to meet deadlines and achieve goals. Gather and analyze requirements to create work process flows, including both AS-IS and TO-BE journeys. Design user interface screens, prepare business requirements, and coordinate closely with all relevant stakeholders.
• Monitor and ensure timely report submissions, analyze data to track digital usage at branches, identify target branches with usage gaps, and drive initiatives to increase digital adoption.
• Bachelor s degree or above, major in Business Administration, Marketing, Finance, Engineer, or related disciplines. MBA is a plus.
• 5 years or above working experience Channel Development, Business Development in Retail Banking, Financial services or Retail.
• A mature self-starter with strong drive, motivation and committed with good business sense and problem-solving skills.
• Analytical skills to evaluate market trends, channel performance, and business opportunities.
• Skill needed are.
• Project management skill with technical & business background.
• Process improvement skill.
• Data & Analytical skill.
• Communication skill.
• Interpersonal skill.
• Excellent communication and presentation skills with good command of both written and spoken English.
• Bank of Ayudhya Public Company Limited.
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Customer Relationship Management (CRM), English

ประเภทงาน:

งานประจำ

• Handle all incoming online channels e.g. E-mail, Facebook, Line and Website efficiently and professionally by following customer service process and ensure the request & complaints have been handling properly within timeline.
• Gather basic information of complaint and capture customer complaints by using CCRP system and / or escalate complaint case to upper level and ensure customer complaints are properly solved.
• Coordinate with various functions e.g. Registration, Collections, Sales etc. to foll ...
• Coach and supervise team, investigate and solve all of issue to better handling day-to-day difficult case as well as verify non-voice channels month end report.
• Handle inquiries & complaints from online channels.
• 2-3 year experience in Call Center/Customer Services.
• Good command of English.
• Bachelor s degree or higher in Business Administration or related fields.
• Minimum 2-3 years of experience in Call Center / Customer Services (In/Outbound/Non-voice).
• Having background in Hire Purchase, Finance or Banking industry would be a plus.
• Good command of English.
• Good communication and problem-solving skills.

ทักษะ:

Sales, Good Communication Skills

ประเภทงาน:

งานประจำ

• Minimum age of 20 years old.
• For candidates with no telemarketing sales experience: Bachelor's degree or higher.
• For candidates with at least 1 year of telemarketing sales experience: Vocational Certificate (Por Wor Sor),.
• High Vocational Certificate (Por Wor Chor), or Matthayom 6 (Grade 12).
• Good communication skills and pleasant phone voice.
• Passion for sales and service.
• Positive attitude, patient, diligent, and honest.
• Basic computer skills.
• Possession of a Non-Life Insurance Broker license will be considered an advantage.
• Workdays are Monday - Friday and every other Saturday, from 9:00 AM - 6:00 PM.
• Work Location: Two Pacific Place Building, 25th Floor, Sukhumvit Road, Khlong Toei Nuea Subdistrict, Watthana District, Bangkok.
• Easily accessible via BTS Skytrain, Nana Station (Exit 2).
• Application Period: From now onwards.
• One 1 - 1.5 inch photograph (taken within the last 6 months).
• Resume (if available).
• Three copies of your National ID card.
• Three copies of your House Registration.
• One copy of your Name Change Certificate (if applicable).
• One copy of your Military Service Certificate (Sor Dor 8 or Sor Dor 43).
• One copy of each of your educational transcripts/certificates..
• You have read and reviewed Krung Thai Bank Public Company Limited's Privacy Policy at https://krungthai.com/th/content/privacy-policy. The Bank does not intend or require the processing of any sensitive personal data, including information related to religion and/or blood type, which may appear on copy of your identification card. Therefore, please refrain from uploading any documents, including copy(ies) of your identification card, or providing sensitive personal data or any other information that is unrelated or unnecessary for the purpose of applying for a position on the website. Additionally, please ensure that you have removed any sensitive personal data (if any) from your resume and other documents before uploading them to the website.
• The Bank is required to collect your criminal record information to assess employment eligibility, verify qualifications, or evaluate suitability for certain positions. Your consent to the collection, use, or disclosure of your criminal record information is necessary for entering into an agreement and being considered for the aforementioned purposes. If you do not consent to the collection, use, or disclosure of your criminal record information, or if you later withdraw such consent, the Bank may be unable to proceed with the stated purposes, potentially resulting in the loss of your employment opportunity with.

ทักษะ:

Sales, Contracts, English

ประเภทงาน:

งานประจำ

• Develop and maintain relationships with travel agencies, tour operators, and other partners.
• Identify and acquire new business opportunities in the travel sector.
• Ensure high customer satisfaction by providing excellent support and service.
• Assist in preparing sales proposals, contracts, and other necessary documents.
• Collaborate with internal teams to achieve sales targets and objectives.
• What you bring:Bachelor's degree or equivalent work experience.
• Background in the travel and/or airline industry is preferred.
• Self-motivated, target-oriented, and able to work independently.
• Strong communication and interpersonal skills.
• Good English proficiency.
• Own a car and a valid driving license.
• Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey.
• We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us.
• This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.
• 68815 | Sales& Distribution | Professional | Allianz Partners | Full-Time | Permanent

ทักษะ:

Compliance, Legal, Contracts

ประเภทงาน:

งานประจำ

• Liaise with relevant government agencies to obtain, renew, and maintain statutory licenses and operational permits required for the lawful operation of retail stores, pharmaceutical outlets, and affiliated business entities.
• Supervise third-party service providers or license agents to ensure full compliance with licensing regulations and timely submission of renewal applications in accordance with applicable laws.
• Provide legal advice and opinions to internal departments on regulatory compliance, ...
• Draft, review, and prepare legal documents and license application packages in compliance with statutory and regulatory requirements for submission to competent authorities.
• Legal Coordination with Land and Revenue Authorities.
• Register lease agreements, sale and purchase contracts, and related memorandums with the Land Office, ensuring legal accuracy and enforceability in accordance with land and property laws.
• Conduct legal reviews and verification of land and building details for annual tax assessment purposes, and coordinate with the Revenue Department to ensure compliance with applicable property and land tax laws.
• Bachelor's degree in Law or Political Science.
• Minimum 3 years of experience in liaising with government offices, particularly the Land Department and Provincial Public Health Offices.
• Strong knowledge of administrative procedures and legal documentation related to licensing and land registration.
• Possession of a valid Thai driver s license (car), with the ability to travel to government offices as required.
• Strong attention to detail, ability to work independently, and a proactive, legally compliant mindset.
• Professional, reliable, and capable of handling legal and regulatory tasks under tight deadlines..

ทักษะ:

Finance, Compliance, Legal, English

ประเภทงาน:

งานประจำ

• Tool Improvement: Drive tool enhancements by gathering business requirements, identifying feature improvements, designing functional solutions, and developing comprehensive test scenarios.
• Identify Process Improvements: Review existing Standard Operating Procedures (SOPs) and customer journeys to spot inefficiencies and customer pain points. Develop data-driven solutions to enhance customer outcomes and internal operations.
• Manage projects: Take ownership of end-to-end projects or multiple business processe ...
• Act as a Subject Matter Expert: Become an SME in internal procedure handling, providing consultancy to other teams on implementing new initiatives, and working with cross-functional teams to launch innovative solutions.
• Evaluate Feedback and Data: Analyze internal and external feedback to identify trends and opportunities for improvement. Be comfortable with numbers with ability to size impact of solutions and defining analysis structure.
• Align stakeholders: Ensure CEG readiness and align stakeholders to support Agoda's customer experience transformation by collaborating with various functions within Agoda (Product, Supply, Finance, Compliance, Legal, etc.).
• Identify and Solve Problems: Use data and collaboration to identify problems and opportunities, proposing project ideas and solutions to improve critical operational metrics.
• Drive continuous improvement: Oversee project progress, coordinate different workstreams + BAU processes, identify risks, troubleshoot issues, and propose mitigation plans. Evaluate project outcomes, gather feedback, and drive continuous improvement efforts.
• Enhance Team Culture: Contribute positively to a culture of continuous improvement, teamwork, and enabling others' success.
• Proven experience in optimizing operating procedures and/or driving process improvement projects in large customer support operations or fast-paced environments.
• Excellent attention to detail, ability to independently review and map current state and future state processes in detail. Pro-actively identify solutions that are aligned with stakeholders and back up by relevant data points.
• Proficient in analyzing business challenges, considering trade-offs between different metrics/priorities, and communicating actionable recommendations to business leaders, adapting message to different stakeholders.
• A growth mindset and positive attitude: pro-active, hands-on, switched-on, detail-oriented, strong sense of ownership, data driven, experimentation oriented.
• Comfortable working with uncertainty and experimentation in a high-velocity, dynamic, multicultural environment.
• Strong communication and presentation skills (English).
• Professional experience in Microsoft Office tools (e.g. Excel, Word, and PowerPoint) and SQL.
• Exciting, high impact career opportunity with a major global OTA including moves between teams and global locations. You will be interacting with departmental senior leadership team regularly.
• Dynamic and multinational Tech environment with colleagues of diverse educational and professional background.
• Continuous learning and development opportunities through corporate learning programs.
• Modern office space and convenient location at the heart of Bangkok Metropolitan, Hub of Asia.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ทักษะ:

Automation, Project Management, Web Services

ประเภทงาน:

งานประจำ

• Handle customer requests (work orders or GOT orders).
• Validate customer requests.
• Execute delivery activities as per defined processes.
• Perform relevant configuration and setup activities with follow-up processes.
• Ensure customer implementations occur within the specified time frame as per the customer contract and service level targets, advising of any delays in implementation timelines.
• Advise relevant parties on the installation requirements of products/solutions.
• Provide support to other implementation teams in areas of expertise.
• Provide support to sales or customer service in case of customer issues.
• Identify improvement opportunities and contribute to the optimization of assigned activities, ideally toward full automation.
• Contribute to quality improvement.
• Provide reporting on activities (KPIs).
• Document all procedures/methodologies that can be communicated to customers, internally, and to partners.
• Provide support to customers and relevant stakeholders via Calls, Chats or other applicable mode of communication.
• Proven experience in implementation, integration, technical project management, or any other relevant role.
• Understanding of API concepts and programming tools and Web Services..
• A good understanding of the airline or travel industry is highly regarded but not mandatory.
• Knowledge in programming or scripting languages, computer networking, firewall setup, or server-side configurations is highly regarded but not mandatory.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Strong technical and clear communication skills.
• Ability to propose innovative solutions and new working methods.
• Works autonomously and makes decisions based on informed judgment.
• Works collaboratively in a team environment across multiple regions/countries.
• Relevant degree or diploma in Computer Science or related field.
• What we can offer you ?.
• A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
• A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
• Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
• A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
• A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
• A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
• A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
• A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
• Diversity & Inclusion.
• Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
• Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

ทักษะ:

Compliance, Microsoft Office

ประเภทงาน:

งานประจำ

• o Provide users with information related to hotel room and air-ticket reservations, including domestic and international flight schedules, lists of hotels with corporate rates, required travel documents, boarding rules, and prohibitions. o Facilitate users in coordinating with travel agencies, airlines, and hotels for bookings, ticket issuance, and refunds (if applicable). o Standby 24/7 on a rotation basis as a helpdesk to address urgent travel-related inquiries or issues. o Arrange and coordinate events as assigned, including those in upcountry locations, ensuring all logistical ...
• Professional Knowledge & Experiences.
• o Bachelor of Arts (BA) in Tourism or higher in a related field. o Minimum of 10 years of experience in travel coordination, ticketing processes, or related roles (experience as a ticket agent or with hotel wholesalers is preferred). o In-depth knowledge of Global Distribution Systems (GDS) such as Amadeus, Sabre, or Galileo, and related skills in airline ticketing, hotel bookings, and travel itinerary management. o Familiarity with commercial plane types, specifications, air ticket bookings, hotel safety inspections, terms and conditions, ISOS, IATA standards, cost optimization, and travel technology. o Proficiency in using Microsoft Office and other travel applications. o Ability to learn and effectively use internal applications as required for the role. o Excellent communication, interpersonal, and customer service skills. o Service-minded with a proactive and solution-oriented approach. o Patience and the ability to handle complex or challenging situations with a calm and professional demeanor. o Proven ability to work as part of a team, demonstrating collaboration, adaptability, and a proactive attitude.
• Job End Results.
• Ensure the accuracy and smoothness of business travel arrangements.
• Provide timely confirmation or cancellation of travel arrangements to users.
• Resolve travel-related issues promptly through 24/7 support on a rotation basis.
• Offer well-reasoned advice and recommendations to users regarding company rules, regulations, and practices for travel arrangements.
• Maintain strong relationships with travel agencies and government authorities to ensure smooth operations and coordination.
• Keep up-to-date information on schedules, rules, and obligations related to business travel.
• Ensure compliance with company policies, rules, and regulations.
• Maintain quality standards through hotel inspections and invoice verification.
• Work Location.
• Bangkok-Thailand.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Data Analysis, Graphic Design, Digital Marketing, English

ประเภทงาน:

งานประจำ

• Data Analysis: Analyze monthly sales data, identifying top performers and key insights.
• Campaign Strategy: Develop and execute marketing campaigns for both B2B and B2C audiences.
• Performance Review: Review campaign results, providing data-driven insights for improvement.
• Public Relations: Manage PR initiatives to enhance the organization s image.
• Budget Management: Oversee marketing costs and ensure budget adherence.
• Marketing Plans: Present monthly marketing plans, including strategies and analyses.
• Content & Graphics: Curate and manage organizational content, including overseeing graphic design.
• Digital Marketing: Lead digital marketing efforts across SEO, SEM, social media, and online advertising.
• Additional Projects: Handle additional tasks and projects as assigned.
• Bachelor s degree in marketing, communications, or a related discipline.
• Demonstrated experience in brand management, marketing communications, and public relations, with a minimum of 5 years in the automotive sector.
• Strong analytical skills for efficient budget management and performance evaluation.
• Proficient in verbal and written communication in both English and Thai.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Sales, Microsoft Office, Excel, English

ประเภทงาน:

งานประจำ

• Collaborate with various internal teams to understand ongoing & upcoming changes like loading, marketing, commercial, revenue, loyalty.
• Treating escalation tickets raised by end user to ensure timely assistance while ensuring quality service standards.
• Assist L1 SDL Manager to monitor quality per the defined KPIs & highlight the same monthly.
• Facilitate knowledge sharing and information dissemination across all Level 1 team members to ensure consistent skill levels and operational efficiency.
• Assist L1 SDL Manager to ensure that all (new) functional processes are applied correctly.
• Identify knowledge gaps within the team & address the same via training sessions.
• Identify the need to evolve the knowledge database & raise the concern with the dedicated team following the process in place.
• Provide support to the provider in a different cultural and linguistic context.
• Contribute constantly to the optimization of the quality of service.
• Have an overview of the distribution operations and a good knowledge of the processes delegated to the service provider.
• Availability and reactivity to provide quick answers to interlocutors.
• Qualifications Bachelor's degree or higher in a relevant field.
• Minimum 1 year of experience in hospitality or sales support.
• Fluency in English and proficiency in Thai.
• Advanced proficiency in Microsoft Office Suite, especially Excel and Outlook.
• Strong problem-solving, analytical, and communication skills.
• Ability to excel in a fast-paced, high-pressure environment.
• Self-motivated with a proactive, results-oriented approach.
• Additional Information This position is based in Bangkok.
• The role involves global collaboration, requiring flexibility to accommodate time zone differences..

ประเภทงาน:

งานประจำ

• Our jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
• No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
• PREFERRED QUALIFICATIONS.
• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None.
• At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
• Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of Wonderful Hospitality. Always. by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
• JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That s The JW Treatment&trade. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
• Job Details.
• Job title At Your Service Agent Position Type Full Time Job ID 25095811 Additional Info Career area Rooms & Guest Services Operations Location(s) JW Marriott Hotel Bangkok Beware of recruiting scams. Marriott maintains a no fees recruitment policy. We do not ask for money or charge fees to an applicant as part of the application process.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Flash, Accounting, Compliance, English

ประเภทงาน:

งานประจำ

• Participate in monthly close and reporting, forecast and plan process.
• Prepare monthly report, including Flash, monthly deck, budget deck, artist P&L, tracking report, and ad-hoc reports for various stakeholders for decision making.
• Regular review of Balance Sheet and improve quality of reconciliation and support from BPO (WNS in China).
• Ensure timeliness and accuracy of reports.
• Manage & forecast cashflow for the company.
• Special project accounting & reporting.
• Business Control Overhead controller - Manage office cost and approvals, advise department head on budgeted spends and drive cost savings as needed.
• Checking Travel & Entertainment expenses to ensure compliance / reasonableness.
• Support frontline (A&R and Marketing) by preparing relevant P&L and advise on financial performance of projects and marketing spends.
• Perform ad-hoc analysis, project feasibility, and projects for Cost spending analysis.
• Projects and Process review Perform financial, internal controls and compliance review to ensure best practice and complying with Global procedures.
• Be an agent of change, identity process improvement, drive better reporting and procedures across the markets, ensuring quality control in all finance deliverables.
• Participate in Finance Projects, including system or process implementations.
• COMPETENCE Demonstrate strong attention to detail (critical) and able to query/identify inconsistencies and challenge idea constructively.
• Able to work independently and yet possess strong teamwork ethos.
• Good written, communication and presentation skills.
• Skilled at relationship management with maturity to handle multiple stakeholders with diverse cultures and occasionally stressful environment.
• Deep accounting / finance understanding and IFRS knowledge.
• Strong technically in Excel, PowerPoint, Hyperion (HFM) and SAP.
• Excellent analytical and financial modeling skills with strong business acumen.
• Can do attitude, with a hands on approach to problem solving and able to work under pressure. Able to deliver on time.
• Preferably with at least 8 years of relevant Finance related roles.
• Fluent in English.
• Interested? Please follow the link to submit your application today!
• Note: Only shortlisted applicants will be contacted.
• About us Universal Music Group (UMG) is the world leader in music-based entertainment, with a broad array of businesses engaged in recorded music, music publishing, merchandising and audiovisual content in more than 60 countries. Featuring the most comprehensive catalog of recordings and songs across every musical genre, UMG identifies and develops artists and produces and distributes the most critically acclaimed and commercially successful music in the world. Committed to artistry, innovation and entrepreneurship, UMG fosters the development of services, platforms and business models in order to broaden artistic and commercial opportunities for our artists and create new experiences for fans. UMG's catalog is marketed through two distinct divisions, Universal Music Enterprises (in the U.S.) and Universal Strategic Marketing (outside the U.S.). UMG also includes Universal Music Publishing Group, one of the industry's premier music publishing operations worldwide and Bravado, the leading provider of consumer, lifestyle and branding services to recording artists and entertainment brands around the world.