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Experience:

7 years required

Skills:

Electrical Engineering, Mechanical Engineering, English, Thai

Job type:

Full-time

• วางแผน และดำเนินการในการบำรุงรักษาอุปกรณ์และโครงสร้างต่าง ๆ ในสปา เพื่อให้มีการทำงานอย่างมีประสิทธิภาพและคงทนต่อการใช้งานในระยะยาว.
• จัดการทีมวิศวกรรมและช่างซ่อมบำรุงอาวุโส ให้มีประสิทธิภาพและความสามารถในการแก้ไขปัญหาที่เกิดขึ้น.
• ดูแลการดำเนินงานและการบริการซ่อมบำรุงที่ให้บริการสำหรับลูกค้า โดยให้ความสำคัญกับคุณภาพและความพึงพอใจของลูกค้า.
• พัฒนาและปรับปรุงกระบวนการซ่อมบำรุงเพื่อเพิ่มประสิทธิภาพและความเร็วในการให้บริการ.
• จัดการและควบคุมงบประมาณสำหรับฝ่ายวิศวกรรมและซ่อมบำรุง.
• ปริญญาตรีหรือปริญญาโทในสาขาวิศวกรรม หรือสาขาที่เกี่ยวข้อง.
• ประสบการณ์ทำงานที่เกี่ยวข้องอย่างน้อย 7-10 ปี โดยมีประสบการณ์ในการจัดการทีมและโครงการซ่อมบำรุงอาวุโส.
• มีความคิดริเริ่มและสามารถแก้ไขปัญหาทางเทคนิคที่ซับซ้อนได้อย่างมีประสิทธิภาพ.
• มีความเชี่ยวชาญในการใช้เครื่องมือและอุปกรณ์ที่ใช้ในการซ่อมบำรุงอาวุโส.
• มีทักษะในการสื่อสารและประสานงานกับผู้อื่นในทีมและแผนกอื่น ๆ ภายในองค์กร.
• มีความคุ้นเคยกับข้อกำหนดและมาตรฐานความปลอดภัยในสถานที่ทำงาน โดยเฉพาะในสถานที่ที่มีโครงสร้างและอุปกรณ์อาวุโส..

Experience:

2 years required

Skills:

Energetic, Good Communication Skills, Leadership Skill, Management, Recruitment, Thai, English

Job type:

Full-time

• Monitor and ensure smooth daily operations across all Browny stores using both online and offline, existing and newly invented tools to achieve the KPI at the lowest cost.
• Analyze sales data and customer behavior to identify opportunities for revenue growth and implement effective strategies.
• Develop and enforce quality standards to maintain high levels of customer satisfaction.
• Oversee and support store managers remotely, providing guidance and ensuring adherence to company policies and procedures.
• Design and implement tools and standard operating procedures (SOPs) to improve operational efficiency and effectiveness.
• Utilize the Browny Hub dashboard to generate reports on store performance, identifying trends and areas for improvement.
• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Minimum of 2-5 years of experience in operations or back-office management, preferably in the retail or service industry.
• Proficient in data analysis and familiar with management systems like Browny Hub.
• Strong leadership and communication skills for effective remote team management.
• Ability to develop and implement operational tools and procedures.
• Fluent in Thai; proficiency in English is an advantage.
• Experience in chain business operations is a strong advantage.
• Why Join Us?.
• At Browny Wash & Dry, we value innovation, efficiency, and customer satisfaction. Joining our team means being part of a forward-thinking company that is revolutionizing the laundromat industry in Thailand. We offer opportunities for professional growth and the chance to make a significant impact on our operations.

Experience:

10 years required

Skills:

Finance, Leadership Skill, Analytical Thinking, Good Communication Skills, English

Job type:

Full-time

• Master s degree in Business Administration or related field (MBA preferred).
• Minimum 10 years experience in senior management (MD, GM, VP, or equivalent) within the chemical, manufacturing, or industrial distribution sectors.
• Proven track record in strategic planning, business growth, and operational excellence.
• Strong financial acumen with experience managing full P&L responsibility.
• Excellent leadership, communication, and interpersonal skills.
• Deep understanding of industrial chemical markets, supply chains, and customer needs.
• Fluent in both Thai and English.
• Able to travel domestically and internationally as required.

Experience:

5 years required

Job type:

Full-time

• Minimum 5 years of progressive leadership experience in Rooms Division, preferably at EAM-Rooms or Director of Rooms level.
• Proven experience managing large teams and delivering strong guest satisfaction results.
• Strong analytical, communication, and leadership skills.
• Ability to lead multi-functional teams and drive cross-departmental initiatives.

Experience:

7 years required

Skills:

Business Development, Problem Solving, Quantitative Analysis, English

Job type:

Full-time

• Bachelor s degree or equivalent diploma.
• Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.
• Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too.
• Strategic thinker with strong analytical and problem-solving skills.
• 10+ years of experience in operations, preferably in BPO/ITES industry.
• 7+ years of people management experience, including managing managers, and a strong desire to develop team members.
• Empathy for the Social community platform users and passion to create an exceptional user experience and provide outstanding support.
• Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members.
• Adaptable and energized by a fast-paced environment; Significant experience in a complex fast paced environment.
• Excellent written and verbal communication skills.
• Having high cultural awareness of political and social situations is a plus!.
• Proficiency in English and Thai is highly preferred (depends on the market assignment).
• Build a positive relation with Client in order to create new business opportunities.
• Identify potential risks and opportunities of improvement in the process and suggest solutions.
• Responsibilities:Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases.
• Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms.
• Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders.
• Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs.
• Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis.
• Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case.
• Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason.
• Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
• Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
• Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
• Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions.
• Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains.
• Streategize and execute Client/Leadership directions and decisions following the change management process.
• Mantain an effective Client relationship with proactive communication followed by POA and closed loop.

Experience:

8 years required

Skills:

Financial Reporting, Budgeting

Job type:

Full-time

• Bachelor's degree in a technical field or equivalent practical experience.
• 8 years of experience in program management or business operations.
• 5 years of experience in a people management or team leadership role.
• Experience working in a data center, manufacturing, logistics, or similar operational environment.
• Experience in designing and building new operational or strategic functions in a global environment.
• Experience leading large-scale, cross-functional business transformation and change management programs.
• Experience managing OpEx/CapEx budgets and complex workforce models.
• Track record of managing operations through periods of significant scaling or business transformation.
• Google's projects, like our users, span the globe and require managers to keep the big picture in focus while being able to dive into the unique engineering challenges we face daily. As a Technical Program Manager at Google, you lead complex, multi-disciplinary engineering projects using your engineering expertise. You plan requirements with internal customers and usher projects through the entire project lifecycle. This includes managing project schedules, identifying risks and clearly communicating them to project stakeholders. You're equally at home explaining your team's analyses and recommendations to executives as you are discussing the technical trade-offs in product development with engineers.
• Using your extensive technical and leadership expertise, you manage various Engineering-specific programs and teams.
• The AI and Infrastructure team is redefining what s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.
• We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.
• Design and manage the APAC Data Center Operations (DCOps) business, including regional business reviews, Key Performance Indicator (KPI) tracking, financial reporting, and executive-level communications.
• Partner with global teams to define and implement core functional pillars (e.g., business management, operational excellence, regional readiness) that serves as the operating system for APAC DCOps.
• Lead regional efforts to simplify and standardize operations. Own the governance framework for managing regional exceptions to global standards, balancing speed with risk.
• Drive the regional financial strategy, including Operational Expenditure/Capital Expenditure (OpEx/CapEx) governance and the annual budgeting process. Oversee the regional workforce plan, tracking headcount and organizational health.
• Manage a high-performing regional team of Program Managers to lead their respective strategic pillars and deliver regional results.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Experience:

15 years required

Skills:

Problem Solving, Research, Data Analysis

Job type:

Full-time

• Identify opportunities for efficiencies in work process and innovative approaches to completing scope of work.
• Participate in team problem solving efforts and offer ideas to solve client issues.
• Conduct relevant research, data analysis, and create reports.
• Maintain responsibility for completion and accuracy of work products.
• Assessing restructuring operating models, organizational structures, and business processes to streamline core operations service delivery.
• Assist in proposal development, as requested.
• Actively expand consulting skills and professional development through training courses, mentoring, and daily interaction with clients.
• Your role as a leaderAt Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Managers across our Firm are expected to:Establish a strong leadership brand and inspire their team through passion, integrity, and appreciation of others.
• Make effective use of resources to optimise value.
• Demonstrate the success and efficiency of Deloitte through leveraging its network and people.
• Deliver exceptional quality results and stakeholder value by leveraging each person s strengths to build high performing teams across businesses and borders.
• Apply deep knowledge of disruptive trends and competitor activity to drive continuous improvement.
• Build deep professional relationships across a diverse network and use a flexible influencing style to gain buy-in and drive impact.
• Translate broader strategy into a compelling team vision and goals as well as align the team and sets priorities to achieve objectives.
• Contribute to building an inclusive talent pipeline by creating a talent experience that attracts, develops and retains diverse, top talent and high performing teams.
• RequirementsTertiary qualification in a business with a well ranked institution and/or currently enrolled in a MBA program.
• Minimum 15 years of professional experience in a strategic or operations planning / consulting role within the Consumer Business industry.
• Experience in leading strategy and operational transformation with one of these sectors:FMCG / Consumer Business focusing on go-to-market strategies in SEA markets, commercial strategies, and operational strategies.
• Retail and wholesale distribution focusing on strategy, talent optimization, sustainable margin, value-based care and customer experience transformation.
• Experience with budgetary responsibilities related to projects or resources.
• Exceptional interpersonal, team-building, and communication skills, with demonstrated ability to write clearly, succinctly, and in a manner that appeals to a wide audience.
• Ability to build consensus and foster change in ambiguous settings.
• Commitment to professional excellence, as well as personal and professional growth.
• Drive, tenacity, client focused and results oriented.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.
• Willingness to work outside of office base.
• Due to volume of applications, we regret only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.Requisition ID: 109454In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

1 year required

Skills:

Assurance, Risk Management, Negotiation, English

Job type:

Full-time

• Play a major role in driving IT Audit & Advisory service to meet the target and also strengthen our service and team in order to serve our clients in various industries/sectors (e.g., Financial Services, Manufacturing, Automotive, Telecommunication, Life Style & Hospitality, Energy, Consumer Business, etc.).
• Actively identify specific demand from the business that aligns to enable the strategy, involve for advisory proposal development with tailor-made approach & client service mindset, and also manage the engagements, esp. for quality and timeliness of ou ...
• Manage multitasks to drive concurrent engagements, prioritize respective engagement millstones, proper resource management to accommodate ad-hoc and workload volatility and constraints.
• Lead / coach the team to provide both IT Audit Support to our Financial Audit team, and IT Advisory services to clients (e.g., IT General Control & Application Controls Review, IT Compliance Review, IT Governance & Security Audit, Third Party Assurance & Risk Management, Data Analytic for Auditing, etc.).
• Lead / coach the team, and demonstrate leadership roles and certain skillsets (e.g., sales & services, negotiation, project & resource management, problem-solving, communication & presentation, etc) to support our end-to-end processes of each engagement (e.g., engagement risk management, offering the service, planning/execution/reporting, billing to clients).
• Demonstrate strong knowledge and understanding of the client s Business and IT environments, thorough understanding of Audit concepts and IT-related risks & controls.
• Demonstrate strong knowledge of market trends, competitor activities, regulatory requirements, and Deloitte s methodology, products and services to serve our clients.
• Perform any other tasks or assignments.
• Your role as a leader
• At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Directors across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
• Collaborate effectively to build productive relationships and networks.
• Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
• Align your team to key objectives as well as set clear priorities and direction.
• Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
• Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
• Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
• Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
• Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
• QualificationsEducation background in Accounting and/or IT-related fields (eg., Computer Engineering, Computer Science), MIS/AIS, etc).
• At least total 15 years of experience in IT GRC related fields, esp. for IT Audit & Advisory in Big4 firms or IT Audit / Risk Management / Compliance in other corporate companies (e.g., Financial Service, Telecommunication). Relevant profession certifications (e.g., CISA, CISSP, CRISC) is a must.
• Proven ability to manage multiple engagement concurrently, with focus on quality of deliverables and timeliness of the project.
• High achievement drive, strategic thinking and planning, hands-on mentality.
• Experiences in review over IT process/general controls and application controls, incl. IT security configurations for each IT component (e.g., Operating System, Database, Network) is a must.
• Strong understanding of Audit concept, relevant IT regulatory requirements (e.g., BOT, SEC, OIC, PDPA), IT-related controls & standards (e.g., ISO27001, COBIT, ITIL, NIST).
• Experiences in using Data Analytic & Visualization tools would be advantage.
• Verbal and written communication in both Thai and English.
• Requisition ID: 110022In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

3 years required

Skills:

Internal Audit, SAP, English

Job type:

Full-time

• Drive end-to-end planning and execution of the GRC technology program across risk, compliance, and technology workstreams.
• Manage day-to-day project operations including planning, milestone tracking, issue resolution, and stakeholder reporting.
• Collaborate closely with business units such as Compliance, Operational Risk, Internal Audit, and IT to gather requirements and align implementation plans.
• Oversee vendor coordination, system design validation, configuration testing, and integration with bank systems.
• Monitor key delivery milestones including Functional Specification Design (FSD), System Integration Testing (SIT), User Acceptance Testing (UAT), and go-live preparation.
• Ensure timely preparation of documentation for internal governance and regulatory review (e.g., BOT, AMLO, ISO).
• Support organizational change management and user enablement throughout the implementation.
• Work closely with local and regional teams to ensure alignment with group risk and compliance frameworks.
• Your role as a leader.
• At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Consultant - Managers across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
• Collaborate effectively to build productive relationships and networks.
• Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
• Align your team to key objectives as well as set clear priorities and direction.
• Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
• Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
• Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
• Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
• Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
• RequirementsExperience in project or program management, including at least 3 years in the banking or financial services sector.
• Hands-on experience in managing implementation of GRC platforms (e.g., ServiceNow IRM, Archer, SAP GRC, MetricStream).
• Solid understanding of Thai banking regulatory requirements and risk frameworks (e.g., BOT regulations, Basel II/III, AML, Operational Risk, Internal Control).
• Strong communication and stakeholder engagement skills in both Thai and English.
• Proven ability to manage cross-functional teams and external vendors in a complex environment.
• Proficiency in project management tools (e.g., MS Project, JIRA, Confluence).
• PMP, PRINCE2, or equivalent project management certification preferred.
• Preferred Attributes:Experience working with or within Thai banks, including local compliance and risk departments.
• Ability to bridge business requirements with technical solutions.
• Familiarity with data governance, reporting, and risk analytics as part of GRC enablement.
• Strong organizational skills and a hands-on mindset to drive execution.
• Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorised Deloitte Recruiters via firm s business contact number or business email address. Requisition ID: 108571In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

6 years required

Skills:

Research, Problem Solving, Project Management, English

Job type:

Full-time

• Along with the Greenhouse Director, be the supporting point of contact for Deloitte Greenhouse Lab requests in Thailand. The point of contact represents the Deloitte Greenhouse services and validates requests against the remit of the team.
• Promoting lab sessions when interacting with account teams in support of the team s goals.
• Reviewing and supporting Deloitte Greenhouse communications, as needed - including but not limited to, writing success stories, proposal support.
• Contributing to the overall Deloitte Greenhouse program through new Lab offerings, tools, processes, etc.
• Researching and testing creative / innovative approaches that could be leveraged in the Greenhouse.
• Uphold Greenhouse standards for all labs.
• Executive Transition LabsWork with the Executive Transition Lab lead based in Singapore to be responsible to drive and deliver the Executive Transition Lab programme in Thailand - including operations, logistics, reporting and process improvement activities associated with the Executive Labs.
• Provide Deloitte Lead Client Service Partners (LCSPs) who are considering an Executive Lab for their client, with an overview of the process, investments, and benefits.
• Coordinate and on-board Lab facilitators and other resources as needed to support the Lab schedule. Help source Subject Matter Experts (SMEs) for special topic discussions.
• Advise internal account teams about their role in the Lab process and manage the account team s contribution to the pre work, including leading internal preparation and planning calls.
• Schedule & facilitate team prep calls and support stakeholder interviews with Partners.
• Consolidate stakeholder notes and identify key themes in order to customize materials for each lab session.
• Manage the smooth execution of the lab on the day of the lab itself, including setup.
• Prepare all levels of research & reporting support (operational planning through to executive-level presentations, including client deliverables).
• Support the management of the Executive Lab pipeline for Thailand, liaising with the Greenhouse team and partners to manage the lab approval process and assess lab requests.
• Lead the development of Lab communications - including writing success stories, promoting the CXO Transition Lab initiative.
• Custom Lab Design and ExecutionManaging the coordination and execution of lab design, lab day, post work and ongoing activities, which includes leading pre-planning calls; driving and customizing lab design and planning to align with account team / client needs; working with client teams to plan for and dry-run impactful client sessions by tailoring the Lab, recommending demonstrations to be shown, and tailoring demo stories where relevant.
• Lead cross-functional teams in designing and delivering customized Labs for clients; ensuring high-quality and consistent experiences at the Deloitte Greenhouse.
• Collaborate with internal consulting teams & external partners to identify client problems and determine research direction to help achieve desired outcomes.
• Construct Lab agendas to help clients accelerate problem solving, formulate business strategies and achieve innovative breakthroughs.
• Apply a wide range of consulting frameworks, innovation and ideation tools to solve complex business issues appropriately.
• Have the ability to manage multiple Labs at once, quickly understand the context, needs and goals of clients from a wide array of industries and functional domains.
• Possess strong facilitation and presentation skills, with excellent executive presence.
• Have an awareness of the different personalities at play during a Lab, steer and influence conversations amongst a very senior audience, and help our clients achieve alignment during the Lab.
• Ability to identify client challenges through in-session conversations, and react quickly by drawing out talking points, selecting a speaking style and problem solving approach best suited for the situation and audience.
• Bringing wide-ranging experience, professional concepts, and functional area / Deloitte objectives to resolve complex issues in creative ways; bringing personal subject matter expertise to play where relevant.
• Your role as a leader.
• At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
• Collaborate effectively to build productive relationships and networks.
• Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
• Align your team to key objectives as well as set clear priorities and direction.
• Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
• Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
• Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
• Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
• Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
• RequirementsMinimum 6 years of work experience for Manager role, 4 years of experience for Assistant Manager, in a challenging and dynamic environment.
• 3 years of management consulting or internal consulting experience.
• Experience in a client-facing role desired, but not required.
• Facilitation skills a must-have, along with the ability to be process-oriented (i.e. develop a robust approach to achieve outcomes).
• Strong project management skills with the ability to multitask and manage tight deadlines.
• Well-developed consulting skills desired - including research and analysis, and the ability to simplify complex information into concise concepts.
• Help steer abstract dialogue into actionable themes.
• Self-starter, capable of working independently, proactive and able to operate effectively in ambiguity.
• Excellent presence, as well as strong writing and oral presentation skills are a must.
• Possess high proficiency in MS office. Creative tools are a plus.
• Willing to travel overseas.
• Experience in Design Thinking and knowledge in emerging digital technologies desirable.
• In-depth knowledge of English, spelling, grammar and punctuation.
• Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorised Deloitte Recruiters via firm s business contact number or business email address. Requisition ID: 109925In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

9 years required

Skills:

Business Development, Public Speaking, Accounting

Job type:

Full-time

• Act as Engagement Manager servicing clients in Singapore and Southeast Asia for a variety of Financial Crime Compliance (FCC) projects covering policy & procedure reviews, regulatory gap analysis, transaction look backs , audit and compliance testing, AML technology effectiveness review, target operating model etc.
• Lead engagements and ensure successful project delivery.
• Responsible to manage internal risk and compliance, and financial matters relating to the engagement.
• Develop and mentor junior team members.
• Initiate and manage client relationships and assist to develop the FCC practices across Singapore and Southeast Asia.
• Drive business development activities (e.g. drafting thought leadership articles, preparation of proposals etc.) and assist the Partners/Directors to execute market eminence activities.
• Be informed in emerging FCC requirements / maintain awareness of FCC issues affecting the financial services industry and stay up to date with emerging regulatory requirements and guidance.
• Deliver training to internal and external audiences and in public speaking engagements.
• Your role as a leader
• At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Managers across our Firm are expected to:Establish a strong leadership brand and inspire their team through passion, integrity, and appreciation of others.
• Make effective use of resources to optimise value.
• Demonstrate the success and efficiency of Deloitte through leveraging its network and people.
• Deliver exceptional quality results and stakeholder value by leveraging each person s strengths to build high performing teams across businesses and borders.
• Apply deep knowledge of disruptive trends and competitor activity to drive continuous improvement.
• Build deep professional relationships across a diverse network and use a flexible influencing style to gain buy-in and drive impact.
• Translate broader strategy into a compelling team vision and goals as well as align the team and sets priorities to achieve objectives.
• Contribute to building an inclusive talent pipeline by creating a talent experience that attracts, develops and retains diverse, top talent and high performing teams.
• RequirementsUndergraduate degree in a relevant field (e.g., accounting, law); a professional certification is a plus.
• A minimum of 9 years of experience in FCC or related fields, ideally within consulting or legal institutions.
• At least 9 years of managerial experience leading FCC-related work and teams.
• Strong understanding of regulatory expectations; knowledge of ASEAN jurisdictions and practical industry experience is a plus.
• Experience in designing, developing, and implementing internal controls for financial services, particularly in FCC framework and strategy.
• Advanced analytical and problem-solving capabilities, with strong data interpretation skills and a meticulous attention to detail.
• Excellent interpersonal, communication, and collaboration skills, with the ability to build trusted relationships across all levels and maintain client service excellence.
• Strong project management skills, with the ability to work independently under pressure, manage priorities effectively, and meet demanding timelines.
• Proficient in Microsoft Office applications for data analysis, reporting, and presentations.
• Self-driven and adaptable, with a continuous learning mindset and willingness to take initiative.
• Willingness to travel to client sites when required, contribute to practice development, and work independently in a dynamic environment.
• Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorised Deloitte Recruiters via firm s business contact number or business email address. Requisition ID: 111356In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

1 year required

Skills:

SAP

Job type:

Full-time

• Conduct session of business and regulatory requirements from stakeholders and finalise the requirements.
• Provide advisory on Operational Risk Management to support good design of system functionality to ensure design aligning with relevant regulatory requirement and good practice.Operational Risk Management Framework and Matrix.
• Operational Risk Management Workflow from end to end including identification, assessment, monitoring, escalation and reporting.
• Operational Risk Indicators.
• Operational Risk Inventory and Controls.
• Operational Risk Dashboard.
• Incident Management Activities from end-to-end process.
• Translate requirements into system specifications and user stories.
• Lead the workshops with client stakeholders and solve the issues properly with good practices and knowledge sharing.
• Prepare documentation including Requirement Traceability Matrix (RTM), Functional Specification Document (FSD), and process flows.
• Support design, configuration, and integration of the ORM module within the GRC platform.
• Develop, execute and manage test cases & scripts and UAT for ORM module.
• Support accuracy and completeness of data migration and system outputs.
• Document test results, track defects, and support resolution.
• Create training materials (such as manuals, quick guides, and e-learning modules) and conduct the trainings.
• Support change management activities for ORM module to ensure effective adoption.
• Manage project delivery, budgets, risks, key stakeholders and communications with clients.
• Supervise and coach junior consultants, reviewing work products to ensure quality and consistency.
• Contribute to business development through proposals, client presentations, and thought leadership.
• Your Role as a Leader.
• Build and lead diverse teams, providing coaching and development opportunities to junior staff.
• Collaborate across service lines to deliver integrated solutions to clients.
• Inspire confidence and trust in clients through strong stakeholder engagement and communication.
• Drive superior outcomes by aligning project objectives with client strategic priorities.
• Demonstrate integrity, accountability, and inclusive leadership values.
• Bachelor s or Master s degree in Business Administration, Risk Management, Finance, Information Systems, or related field.
• For Consultant level 1-3 years of experience in GRC, Enterprise Risk Management, or Risk Advisory, preferably in the financial services sector. For Senior Consultant and Manager level 5-8 years of experience in GRC, Enterprise Risk Management, or Risk Advisory, preferably in the financial services sector.Strong knowledge of ERM frameworks (COSO ORM, ISO 31000) and regulatory standards (Basel II/III, BOT).
• Experience with GRC platforms (RSA Archer, SAP GRC, MetricStream, or equivalent) is a plus.
• Archer Certified Administrator (Specialist/Expert), ServiceNow CIS (Risk & Compliance), or equivalent certification is a plus.
• Proficiency in business analysis, documentation, and stakeholder facilitation.
• Strong problem-solving, analytical, and communication skills.
• Professional certifications such as GRC, CISA, CRISC, CISM, CISSP are highly desirable.
• Technical Skills.
• Exposure to GRC/IRM platforms such as Archer, ServiceNow, or MetricStream.
• Understanding of workflows, reporting, and dashboard.
• Proficiency in Microsoft Excel and PowerPoint for analysis and reporting.
• Soft Skills.
• Strong client-facing skills with ability to influence and consult at management levels.
• Excellent presentation, facilitation, and communication skills.
• Team-oriented with a willingness to learn and adapt to dynamic client environments.
• Ability to work in structured consulting environments with deadlines and deliverables.
• Critical thinking, strong problem-solving and conflict resolution capabilities.
• Industry Focus: FSI.
• Exposure to banking, asset management, digital asset, insurance, and financial services risk and compliance processes. Understanding of significant risk and compliance domain for specific industry. Requisition ID: 110810In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

5 years required

Skills:

SAP

Job type:

Full-time

• Drive vision and blueprint for target state business and solution architecture.
• Take accountability for excellence in design and execution.
• Provide thought leadership and be recognized as the design authority in your functional and industry domains.
• Engage client leadership to understand their vision and transformation agenda. Lead the engagement team to assist client in achieving the same.
• Take ownership of execution excellence. Drive/ mentor engagement teams to deliver engagements.
• Build relationships with client leadership, and lead on-going business and account development activities.
• Lead pursuit teams focused on new opportunities, and lead major aspects of the proposal development process.
• Coach, lead and support delivery teams and staff.
• Provide input and actively participate in recruitment and retention activities.
• Your role as a leader At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to:Drive vision and blueprint for target state business and solution architecture.
• Take accountability for excellence in design and execution Data Migration solution.
• Provide thought leadership and be recognized as the design authority in your functional and industry domains.
• Engage client leadership to understand their vision and transformation agenda. Lead the engagement team to assist client in achieving the same.
• Take ownership of execution excellence. Drive/ mentor engagement teams to deliver engagements.
• Build relationships with client leadership, and lead on-going business and account development activities.
• Lead pursuit teams focused on new opportunities, and lead major aspects of the proposal development process.
• Coach, lead and support delivery teams and staff.
• Provide input and actively participate in recruitment and retention activitie.
• Requirements:Bachelor or Master s degree in a relevant field, supported by relevant experience.
• Minimum of 10 years of experience in SAP implementation with at least 5 years in managerial level in leading projects across all modules.
• You will be a recognized leader and have in-depth regional market knowledge.
• Deep and wide experience in SAP led transformation programs in manufacturing industries.
• Broad understanding and appreciation of emerging business and technology paradigms.
• Demonstrated ability to engage client leadership and management on a range of issues.
• A self-motivated individual with ability to chart his/ her route to success.
• Ability to provide situational leadership to engagement teams, and coaching/ mentorship to team members.
• Value driven, inclusive individual committed to client service excellence.
• Willingness to work outside of office base and most of all .
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignments.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.Requisition ID: 110940In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

8 years required

Skills:

Research, Financial Analysis, Product Development, English

Job type:

Full-time

• Play a key role on client engagements, managing studies to define client needs and supervising research activities to obtain relevant data.
• Be responsible for managing project teams comprised of consultants who design and develop innovative long-term business strategies for client corporations that maximize the return on the investment of shareholders.
• Oversee the formulation of hypotheses for research and investigation, and the advanced financial analysis of client, competitor, and industry data.
• Apply knowledge of business principles and industrial organization, develop actionable recommendations, and supervise work including strategic due diligence, product development studies, change management plans, and the evaluation of long-term investment opportunities.
• Be responsible for managing client contact and play a key role in the development and maintenance of high-level client relationships.
• Act as a key topic content lead for proposals or other business development work.
• What You'll Bring.
• Strong academics from a top-tier institution.
• A minimum of 8 years of professional experience, including experience in a strategy consulting environment and a demonstrated ability to lead teams of consultants.
• Experience from solving complex business problems and devising business strategies, through formulating research and/or analytical approaches involving quantitative analysis, conceptualization, and communication of strategic solutions.
• Excellent communication and persuasion skills and written and spoken English.
• Excellent numerical skills, analytical and structured with the potential to conduct advanced quantitative analysis.
• Solid business acumen, commercial capabilities and business judgement.
• Team player, open and positive in a group dynamic.
• Additional info.
• WHAT CAN A CAREER AT BCG OFFER YOU?.
• An opportunity to innovate and change: We have a legacy of developing deep insights and game-changing ideas and our case teams take ideas from all levels in order to deliver breakthrough insights to our clients.
• Training and mentoring: We embed mentorship and apprenticeship throughout your time at BCG. You will have a support system of career development advisors, the guidance of project leaders, and partnership with your colleagues and teammates at every turn.
• A collaborative approach: You will join a growing team of talented individuals, operating and learning from people with a diverse and broad set of backgrounds.
• EQUAL OPPORTUNITY.
• Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, disability, sex, sexual orientation, gender identity / expression, national origin, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
• Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
• BCG is an E - Verify Employer. Click here for more information on E-Verify.

Experience:

1 year required

Skills:

DevOps, Automation, Electrical Engineering

Job type:

Full-time

• Equipped with security knowledge and done related projects in technical IT domains such as operating systems, networks, databases, cloud or solution development etc.
• Possess knowledge in assessing solution architectures at the planning and design level for security issues and vulnerabilities.
• Experience in practical security vulnerability remediation.
• Information Security domains - in particular one or more of the following: Cyber Program Management, Cyber Threat Management, Identity & Access Management, Data Protection, Privacy, Organisational Resilience. This experience should include both advisory, implementation and operation experience.
• Strong technical security skills in assessment, design, implementation, architecture, and program / project delivery and work across various delivery models, (Waterfall, Agile, DevOps).
• Implementation skill set for identity and access management platforms, security information and event management platforms, security automation and orchestration platforms, advance threat detection systems, endpoint protection systems, data leak prevention systems or network security devices.
• To qualify for the role you must have.
• A recognized university degree in Computer Science, Computer/Electrical Engineering, Information Technology or equivalent.
• Experience with a leading Security technology like Microsoft Security, Crowdstrike, Splunk and others would be a strong advantage.
• Creative, independent with good problem solving skills.
• Excellent communicator with strong analytical, interpersonal and writing skills.
• Candidates with minimum 10-15 years of relevant experience, including managing a team, will be considered for a Leadership role.
• Ideally, you ll also have.
• Industry related certification preferred (e.g. CISSP, CISA, CISM, SABSA, PRINCE2, TOGAF, ITIL).
• Solution Level Certifications, OSCP, CREST, GIAC would be advantageous, as well as penetration testing experience.
• Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.
• What we offer.
• Continuous learning: You ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Diverse and inclusive culture: You ll be embraced for who you are and empowered to use your voice to help others find theirs.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Building a better working world.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Experience:

5 years required

Skills:

Finance, Microsoft Office, Salesforce, English

Job type:

Full-time

• Lead as a Project Manager for Thailand, being responsible for all compression service orders (Parts,Repairs, Field Service - and any combinations - LTPs, Mods&Ups) as assigned, between PM 80 and PM 700 including complete outage projects.
• Represent Compression in front of clients, being the voice of the customer in the organization while improving customer contact for all service offerings within the region, including regular, proactive, and/or early communication in case of any issues.
• Achieve revenue, EBIT, on-time delivery (OTD) and project delivery as per budget/sch ...
• Participate in the definition, harmonization and implementation of internal processes together with other departments (Field Service, EHS, finance, etc). Participate regular follow-ups with required stakeholders and participate in the revenue forecasting process.
• Align and coordinate the execution of service orders together with the global PM organization based on each of the Compression factories around the world.
• Collaborate with GS and STG project managers (e.g., for full train outages, LTPs) and implement necessary measures to maximize opportunities and mitigate risks, including early issue communication to internal and external customers.
• Coordinate with FS organization globally and with the regional FS teams to ensure proper outage planning and staffing, and timely delivery of reports.
• Project and Order Management: This role can also be involved in directly managing service business line orders as and when required.
• Travel: 20-30% domestic / international travel required.
• What You Bring.
• A bachelor's degree in engineering, business administration, or a related field, ideally combined with an MBA or equivalent leadership experience.
• A minimum of 5 years of relevant experience in project management, service business, order management or a related field, with a proven track record of driving operational excellence and customer satisfaction. Experience in Oil&Gas industry or with rotating equipment under a service oriented organization is a plus.
• Proven experience in driving strategic actions and managing KPIs (On-Time Delivery, Net Promoter Score, Quarterly Revenues vs Forecasts, Overall Project Gross Margins & Net Profit Margins, Services Business Lines Account Receivables, among others).
• Solid computer literacy and experience with Microsoft Office Suite. Proficiency in project management and/or order management tools and concepts.
• Familiarity with CRM (Salesforce) and ERP software (i.e. SAP) is highly desirable. Specific exposure in SAP T-codes (VA01 - Sales Order Entry, VF01 - Create Invoice, ME23N - Display Purchase Orders, ME51N - Create Purchase Requisition, VL10B - Create Delivery Note) is an added advantage.
• Strong analytical, organizational, and leadership skills, paired with the ability to develop and implement strategic plans.
• Excellent communication, networking, and relationship-building skills, with the ability to inspire and motivate teams and stakeholders.
• Fluent in English, with additional languages applicable for the assigned region being an advantage.
• Willingness to travel national/international as required (20-30%).
• About the Team Our Transformation of Industry division is decarbonizing the industrial sector. Increasing electrification and efficiency are key and demand for green H2 and derivative fuels will rise. We enable decarbonization of the industrial sector and the transition to sustainable processes, building on a strong industrial customer base, a global network, diverse technologies, and integrated execution capabilities.
• You will work in a diverse team with an open approach that will constantly support you and your development. We regularly exchange ideas, learn from each other, and achieve more as a team than everyone alone.
• To be part of a growing function with a dynamic, informal and inspiring working environment.
• Who is Siemens Energy? At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
• Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
• Find out how you can make a difference at Siemens Energy:https://www.siemens-energy.com/employeevideo
• Our Commitment to Diversity.
• Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
• Rewards/Benefits.
• Flexible work hours within an exciting, dynamic, and international environment.
• Network expansion through close collaboration with multiple departments.
• Significant influence on the company's success in your role.
• Diverse and ongoing learning opportunities through a variety of projects and teams.
• Regular check-ins for personal development and growth.
• High visibility and recognition from management.
• https://jobs.siemens-energy.com/jobs.

Experience:

5 years required

Skills:

Compliance

Job type:

Full-time

• Identify and assess potential hazards and risks in the workplace.
• Develop and implement strategies to eliminate or control those risks.
• Conduct regular inspections and audits to ensure compliance with safety standards.
• Ensure that all policies and procedures are up-to-date and compliant with relevant regulations.
• Provide training to employees on health and safety procedures and regulations.
• Investigate workplace incidents and accidents to determine root causes.
• Assist with emergency response during actual incidents.
• Requirements: Bachelor's degree in Occupational Health & Safety or a related field, graduate with adequate *HSE qualifications/accreditation.
• 3-5 years of work experience in as HSE professional.
• Experience in delivering HSE training, performing HSE audits and incident investigation.
• Excellent communication, leadership, and problem-solving skills.
• Strong knowledge of local and international HSE regulations and best practices.
• Able to work with limited supervision and deliver results within challenging deadlines and under pressure.

Experience:

2 years required

Skills:

Business Development, Fast Learner

Job type:

Full-time

• Business Development.
• Business Intelligence.
• Financial Products.
• Marketing.
• Operations.
• Product Management. and more!.
• By the end of the program, you can expect to gain experiences in driving high-impact local projects, and possess a holistic view of the business. Applications are open from December 15, 2025 to February 15, 2026.
• For more information, please visit: https://careers.shopee.com/GDP
• Remark: Please note that applicants may apply to only one program, either GDP or FLP. However, if we find that your profile is a better fit for the program you did not apply to, we may offer you an alternative opportunity later in the application process.
• Experience Growth Opportunities
• Mentorship & Development Get ample opportunities to network with senior leaders and receive direct guidance from functional managers throughout rotations to maximise growth.
• Cross-Functional Exposure Enhance your business acumen and harness a wide range of technical and soft skills through job rotations across key functions.
• Comprehensive Training Curriculum Explore your professional interests, strengthen your capabilities and develop yourself through on-the-job learning and training opportunities.
• Highly Impactful & Meaningful Projects Make an impact and leave your mark in Shopee and Monee by contributing to high visibility projects across your rotations.
• Enriching and Experience Connect and grow with the graduate community, peers across teams, and senior leaders.
• What Is The Selection Process? Shortlisted candidates will go through a rigorous selection process with our recruitment and management teams. Application: December 15, 2025 to February 15, 2026.
• Online Assessment: December - February.
• Behavioural Interview: January - February.
• Group Case Assessment: March.
• Interview with Senior Leaders: March.
• Bachelor's/Master's degree in any discipline, with no more than 2 years of full-time working experience in any industry (as at 15 December 2025) Fast learner who is resourceful and driven to tackle challenges in a dynamic environment.
• Self-starter who is determined to lead change and make a real impact.
• Effective communicator who is clear in putting across thoughts and ideas.
• Leader who can influence people towards the achievement of goals.

Experience:

4 years required

Skills:

Automation, Risk Management, Compliance, English

Job type:

Full-time

• Lead and oversee the end-to-end operations of ShopeePay Customer Service teams, including both Level 1 (L1) and Level 2 (L2) support.
• Lead and manage cross-functional CS-related projects (e.g., new process rollouts, system enhancement, automation initiatives) from initiation to execution, ensuring alignment with business goals and timely delivery.
• Act as PMO for CS function, including project planning, resource allocation, progress tracking, and risk management.
• Ensure delivery of excellent customer experience by managing daily workflows, team performance, and service quality.
• Collaborate cross-functionally with product, operations, and compliance teams to resolve recurring issues and enhance service standards.
• Prepare and present performance reports, root cause analysis, and action plans to stakeholders and management.
• Requirements: Bachelor s or Master s degree in Business, Operations, or a related field.
• 4+ years of experience in customer service or project management, with at least 1 year in a leadership role.
• Proven track record in managing large support teams and delivering service excellence in a fast-paced environment.
• Strong analytical mindset with experience in interpreting performance data and driving metrics-based improvements.
• Excellent communication, people management, and conflict resolution skills with good command of English.
• Familiarity with fintech, payments, or digital wallet services is an advantage.
• Strong logical and analytical thinking.
• SQL and coding skills are a plus e.g. Google App Script, JavaScript, Python etc.

Experience:

5 years required

Skills:

Problem Solving, English

Job type:

Full-time

• Planning and organizing the project tasks..
• Developing and Improving project management methodology..
• Provide consulting to project team member for process, methodology, problem solving in order to achieve project goal/objectives..
• Prepare feasibility study and business case in project initiation stage and project scheduling preparation..
• Coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and.
• Build, develop, and grow any business relationships vital to the success.
• of the project.
• Job Qualifications.
• Male or Female, age between 35-45.
• Thai Nationality.
• Bachelor s degree or higher in IT Management or related fields. At least 5 years working experience and fully understand in operations.
• and project management.
• Good command of English.
• Good interpersonal, analytical and presentation skills.
• Strong leadership and people Management skill.
• Ability to work effectively in a dynamic team environment.
• ประกันสุขภาพ.
• ประกันสังคม.
• กองทุนสำรองเลี้ยงชีพ.
• เยี่ยมไข้ เยี่ยมคลอด.
• ของขวัญวันเกิดพนักงาน.
• ตรวจสุขภาพประจำปี.
• เงินช่วยเหลืองานมงคลสมรส.
• เงินช่วยเหลืองานศพ.
• การฝึกอบรมและพัฒนาพนักงาน.
• ค่าตอบแทนพิเศษ.
• โบนัสตามผลงาน / ผลประกอบการ.