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Experience:

8 years required

Skills:

Microsoft Office, Recruitment, Power point, Leadership Skill, English

Job type:

Full-time

• Build strong partnerships with business leaders to understand business priorities, challenges, and workforce requirements.
• Translate business strategies into practical people plans that strengthen organizational capabilities and support sustainable growth.
• Provide strategic advice and constructive challenge to leaders on organization, talent, culture, leadership, and employee-related matters.
• Use business and workforce insights to proactively identify people risks, capability gaps, and opportunities for improvement.
• Represent the People & Culture function in business planning and leadership discussions.
• Workforce Planning and Organization Effectiveness.
• Lead workforce planning in partnership with business leaders, including headcount planning, capability assessment, succession requirements, and critical-role identification.
• Advise on organization structures, role design, spans of control, and workforce deployment to improve organizational effectiveness.
• Support business transformation, restructuring, and change initiatives, ensuring that people implications are appropriately assessed and managed.
• Partner with leaders to build future-ready capabilities aligned with evolving business needs.
• Talent and Performance Management.
• Drive talent reviews, succession planning, performance management, and career development initiatives across assigned business units.
• Facilitate discussions on talent identification, performance differentiation, development priorities, and succession readiness.
• Coach managers in setting clear performance expectations, providing effective feedback, and managing underperformance.
• Partner with Talent Acquisition and business leaders to develop workforce and recruitment strategies for critical and leadership positions.
• Collaborate with Learning and Development teams to address capability gaps and strengthen leadership pipelines.
• Employee Engagement and Culture.
• Develop and implement initiatives that strengthen employee engagement, retention, organizational culture, and overall employee experience.
• Analyze engagement feedback and workforce trends, translating findings into targeted action plans with business leaders.
• Champion company values and support leaders in building inclusive, accountable, and high-performing teams.
• Act as a change partner for organizational initiatives by supporting stakeholder engagement, communication, and employee adoption.
• Employee Relations and Governance.
• Provide sound and balanced advice on complex employee relations, performance, disciplinary, grievance, and workplace matters.
• Coach managers on handling sensitive employee situations fairly, consistently, and in accordance with company policies and labor regulations.
• Partner with relevant stakeholders to manage employee relations risks and ensure appropriate documentation and resolution.
• Ensure consistent application of People & Culture policies, practices, and governance standards across the assigned business units.
• People Analytics and Strategic Insights.
• Monitor key workforce indicators, including headcount, turnover, retention, engagement, performance, and talent risks.
• Translate people data into actionable insights and recommendations for business leaders.
• Prepare workforce reports, management presentations, and strategic updates to support leadership decision-making.
• Evaluate the effectiveness of people initiatives and recommend improvements based on business outcomes and employee feedback.
• HR Program Delivery and Continuous Improvement.
• Partner with People & Culture Centers of Excellence to ensure the effective delivery of talent acquisition, rewards, learning, talent management, and employee experience initiatives.
• Lead or contribute to cross-functional People & Culture projects, transformation programs, and process improvement initiatives.
• Ensure that core employee lifecycle processes - including onboarding, probation, performance reviews, and offboarding - are effectively governed and continuously improved.
• Identify opportunities to enhance HR processes, systems, and service delivery while maintaining a strong employee and manager experience.
• Bachelor's or Master's degree in Human Resources, Business Administration, Organizational Psychology, or a related field.
• At least 8 years of progressive HR experience, with substantial experience in an HR Business Partner or strategic HR generalist role. Senior Manager candidates should demonstrate experience partnering with senior leadership and managing complex organizational agendas.
• Strong business acumen with the ability to connect people strategies to commercial and operational priorities.
• Proven experience in workforce planning, organization effectiveness, talent management, performance management, employee engagement, change management, and employee relations.
• Strong knowledge of Thai labor laws, HR governance, and employee relations practices.
• Demonstrated ability to influence, coach, and challenge senior stakeholders with credibility and sound judgment.
• Strong analytical skills with the ability to interpret workforce data and develop practical, insight-driven recommendations.
• Excellent communication, facilitation, stakeholder management, and problem-solving skills.
• Ability to manage multiple priorities and navigate complex or sensitive situations with professionalism and discretion.
• Proficiency in HRIS platforms and Microsoft Office, particularly Excel and PowerPoint.
• Good command of written and spoken English.

Experience:

5 years required

Skills:

Digital Marketing, Meet Deadlines, Social media, Automation, Leadership Skill

Job type:

Full-time

• Campaign Strategy & Planning.
• Manage the successful design, cross-functional coordination, and execution across multiple stakeholders to deliver Campaign GMV Uplift and Target Achievement.
• Develop overall Campaign Strategy (Platform Campaigns, Category Campaigns, Brand Day) and annual and quarterly campaign calendars aligned with key commercial events (e.g., 11.11, 12.12, New Year, Pay Day, category & Brand mega days).
• Define campaign objectives, performance metrics, and budgets in collaboration with management and category teams.
• Design and manage seller investment requirements for campaign participation, including product discounts, seller mechanics (e.g., seller vouchers, flexi combos), and co-funding mechanisms (e.g., Free Shipping, campaign vouchers). Identify optimal hunting channels and solutions to minimize operational workload for both Commercial and seller teams.
• Lead cross-functional planning to ensure category, creative, CRM, and media teams deliver a unified campaign experience.
• Campaign Execution & Operations.
• Oversee end-to-end campaign delivery and own campaign delivery and results - from campaign strategy planning and design, opportunity analysis basis performance and demand trends, briefing, operation and supply readiness, and promotional mechanics through to performance tracking and management.
• Ensure on-time and flawless campaign launches across all channels (website, app, social media, paid ads, affiliate, influencer marketing).
• Manage campaign operational workflow and ensure all stakeholders meet deadlines.
• Optimization & Performance Management.
• Monitor campaign KPIs (traffic, conversion plus other engagement KPIs) and analyze intraday and post-campaign reports to optimize and improve performance.
• Identify performance drivers, insights, and improvement areas for future campaigns, lead strategizing and coordinate execution and readiness across commercial, User Incentive and Traffic, BI, Marketing, and other domains.
• Cross-functional Leadership.
• Partner with Regional, Commercial, and Growth teams to ensure campaigns support product and customer acquisition goals - lead own relevant functions including Deal Hunting & Platform/Category Campaign team in readiness preparation.
• Collaborate with tech and product teams to enhance campaign tools, personalization, and automation capabilities.
• Team Leadership & Development.
• Lead, mentor, and develop a high-performing campaign management team (5 N-1, 50 people total).
• Build a culture of collaboration, innovation, and continuous improvement.
• Set clear KPIs and drive accountability for execution excellence.
• Bachelor's or Master's degree in Marketing, Business Administration, or a related field.
• 5+ years of experience in campaign management, digital marketing, or e-commerce - with at least 3 years in a leadership role.
• Proven track record managing large-scale campaigns across multiple channels and platforms.
• Strong analytical mindset with ability to translate data into actionable insights.
• Excellent communication and stakeholder management skills.
• Experience working in fast-paced, high-growth e-commerce environments.
• Proficiency in campaign analytics tools, CRM systems, and digital ad platforms (Google, Meta, TikTok).
• Proactive attitude with excellent problem-solving abilities.
• Strong teamwork and communication skills, with the ability to build relationships across diverse backgrounds and cultures.

Experience:

2 years required

Skills:

Mechanical Engineering, English

Job type:

Full-time

• Electrical Solutions/products Sale experiences for minimum 2 years.
• Bachelor's degree in engineering (Mechanical/Electrical/Instrument Engineering or relevance).
• Any background of Vibration & Monitoring installation is advantage.
• Able to work independently for Mechanical & Electrical installation and configuration.
• Any background of Vibration, Asset monitoring, able to use AutoCAD are advantages.
• Good writing, listening, and speaking English are preferences.
• Can be based in Rayong or Bangna office.
• Able to travel around the country and oversea.
• A high regard for safety and health at all times.
• Why NVMS?.
• As an employee you will enjoy a friendly, professional, and high-performance culture where you will be exposed to continual career opportunities. This is a great opportunity to contribute to an already successful organisation during an exciting time of growth and change.
• Minimum 2 years of technical sales experience, in the field of industrial/power plant/Main Contractor/Project Consultant.
• Excellent about Electrical transmission/districution System.
• Knowledgeable about Electrical solutions for transmission/distribution system.
• Excellent customer relationship skills.
• Experience in oil and gas, power, general industry.
• Design, Engineering, Installing & Configuring Services.
• Customer visit regularly for Bangkok, Chonburi, Rayong and other provinces, and Lao PDR.
• Site survey.
• Services price estimation.
• Report to Sales Manager/General Manager.
• Job Location: Bangkok > Bangna/Rayong, Rayong Office (Map-Tapud).
• Empl. Term: Full Time.
• Salary Details: Monthly THB.
• negotiable.
• Keywords: Technical Sales Engineer.

Experience:

8 years required

Skills:

Electrical Engineering, Mechanical Engineering

Job type:

Full-time

• Deliver Maintenance Services to client SLA and KPI requirements while supporting continuous facility uptime and safe 24/7 operations.
• Provide direction and leadership to the onsite Plant Operations team, ensuring sufficient qualified personnel are available throughout the service term.
• Monitor workload and resources against KPI and budget constraints to maintain service continuity and operational performance.
• Initiate and manage site reviews covering maintenance standards, equipment health, change control, single points of failure, and operational risk.
• Benchmark facility performance against commissioning documents, manufacturer recommendations, industry standards, and comparable facilities where appropriate.
• Create and maintain the preventive maintenance schedule, raise corrective maintenance work orders, and manage activity records within the client's CMMS.
• Monitor BMS, PMS, safety systems, and other monitoring platforms, identifying deviations from normal operating parameters and notifying the client promptly through work orders.
• Conduct periodic facility rounds and inspections, and ensure findings are reported to the client within required timelines.
• Ensure all services are performed in compliance with client policies, safety requirements, and company electrical safety programs.
• Verify that relevant personnel hold valid Certificates of Qualification and meet all applicable federal and local regulatory requirements.
• Supervise, monitor, and direct the performance of Maintenance Services, ensuring maintenance documentation meets required standards and supports effective asset management.
• Ensure strong data governance of asset and maintenance information within the CMMS.
• Ensure site operations, including incident management and escalation, are carried out in accordance with approved client and Cushman & Wakefield procedures.
• Proactively communicate risks, SLA status, operational concerns, and improvement actions to the client and relevant stakeholders.
• 8+ years of relevant experience in critical facility operations, maintenance management, or engineering within a mission-critical environment.
• Experience in a supervisory role overseeing maintenance teams in a Tier III or equivalent data center or mission-critical facility is preferred.
• Strong knowledge of facility mechanical and electrical infrastructure systems, safety regulations, and preventive and corrective maintenance practices.
• Experience with continuous improvement initiatives, maintenance program development, client relationship management, and operational reporting.
• Strong leadership, communication, and interpersonal skills, with the ability to guide teams and manage client-facing operational issues.
• Strong problem-solving and decision-making ability, including in emergency and incident response situations.
• Proficiency in CMMS platforms for maintenance scheduling, work order management, and activity reporting.
• Familiarity with BMS/PMS monitoring systems and the ability to interpret facility operations data and performance trends.
• Proficiency in CMMS and operations management software, with familiarity in BI or reporting dashboard tools.
• Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related field.
• Industry-recognized data center qualification such as CDCP would be an advantage.
• INCO: "Cushman & Wakefield".

Experience:

3 years required

Skills:

Human Resource Management, Project Management, Problem Solving, Multitasking

Job type:

Full-time

• Provide HR consultation to employees in the Young Leadership Program and program sponsors to ensure talent management aligns with program objectives and career development.
• Support the establishment of key performance indicators (KPIs), performance and behavior evaluations to enhance employee capabilities within the program.
• Promote career development planning for program participants to foster long-term growth and career progression.
• Develop and foster a collaborative organizational culture that encourages employee engagement and alignment with the company's values.
• Coordinate with the central HR department and the CP Leadership Institute to ensure effective implementation of HR policies and strategies.".
• Competencies.
• Adapt to Change - Basic Level.
• Agility- 2 - Apply.
• Building Trust- 2 - Apply.
• Business Acumen- 2 - Apply.
• Collaboration and Networking- 2 - Apply.
• Consulting Skills- 2 - Apply.
• Creativity and Innovation Design - 2 - Apply.
• Critical Problem Solving - 2 - Apply.
• Customer Orientation- 2 - Apply.
• Data Storytelling- 2 - Apply.
• Effective Communication- 2 - Apply.
• Employee Experience Solutioning- 3 - Guide.
• Facilitating Organizational Change - 2 - Apply.
• HR Expertise- 2 - Apply.
• HR Technology Literacy- 2 - Apply.
• Innovativeness - Basic Level.
• Integrity, Honesty & Reciprocity - Basic Level.
• Knowledge of AI, RPA and ML- 1 - Learn.
• Operational Excellence- 2 - Apply.
• Organization Design- 3 - Guide.
• Organizational Assessment - 3 - Guide.
• Project Management- 2 - Apply.
• Simplification - Basic Level.
• Speed & Quality - Basic Level.
• Three Benefits to Sustainability - Basic Level.
• Visionary & Strategic Thinking- 2 - Apply.
• Workforce Planning- 3 - Guide.
• Education Description.
• Education (Max. 2 Major).
• Bachelor Degrees in Human Resources Management or Business Management.
• Experience.
• At least 3-5 years of experience in HR or HRBP roles, particularly in organizations with leadership development programs or talent management.".
• Knowledge.
• Understanding of human resource management in large organizations.
• Knowledge of labor laws and HR policies.
• Proficiency in employee performance evaluation and development processes.".
• Skills Description.
• Strong communication and interpersonal relationship-building skills.
• Time management and multitasking abilities.
• Strategic thinking and systematic problem-solving skills.
• Capability to support employee development and career growth initiatives.".
• Skills (Attribute).
• Strategic Development.
• Communication Skills.
• Collaboration-Technical.
• Data Analytics.
• Project Management.
• Interpersonal Skills.
• Key Performance Indicator.
• Start applying with LinkedIn.
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• Information at a Glance.

Experience:

5 years required

Skills:

Google Analytics, Purchasing, Automation, YouTube, SAP

Job type:

Full-time

• Plan Do Check and Act on building service requests from user and ensure the requests are delivery and quality.
• Support and coordinate the execution of daily facilities operations activities and programs (e.g. building management, safety maintenance/technical upkeep, security, etc.) in accordance to DKSH operations guidelines, governing regulations and service level agreements.
• Ensure service quality to all user with one standard.
• What You Will Deliver.
• Facility Operations Management.
• Coordinate and support the execution of daily facility operations, including building maintenance, housekeeping, landscaping, pest control, security, and other workplace support services.
• Ensure all building infrastructure, equipment, and facility services operate effectively and comply with company standards, statutory requirements, building procedures, and work instructions.
• Monitor and coordinate planned preventive maintenance (PPM) and corrective maintenance activities to minimize operational disruptions.
• Support the operation and maintenance of critical building systems, including HVAC, elevators, fire protection systems, CCTV, access control systems, utilities, and related infrastructure.
• Identify facility-related issues, conduct basic troubleshooting, and recommend corrective and preventive actions to improve service reliability and operational efficiency.
• Be able to work overtime in case of emergency.
• Service Request Management.
• Manage and track facility service requests from users through completion, ensuring agreed service levels, timelines, and quality standards are met.
• Coordinate with users, landlords, contractors, and service providers to resolve facility-related issues promptly and effectively.
• Follow up on maintenance and repair activities until completion and obtain user confirmation on service satisfaction.
• Ensure consistent service standards are provided to all users across the organization.
• Vendor and Contractor Management.
• Coordinate and monitor outsourced service providers and contractors to ensure contract compliance, service quality, safety performance, and operational effectiveness.
• Conduct regular performance reviews and support issue resolution to maintain service delivery standards.
• Maintain updated records of vendor information, contracts, service agreements, licenses, and compliance documents.
• Ensure all vendors and contractors comply with safety regulations, statutory requirements, and internal policies.
• Safety, Compliance, and Risk Management.
• Support the implementation and monitoring of workplace safety, health, environment, and security programs.
• Conduct and coordinate facility inspections, safety audits, and compliance assessments, ensuring corrective actions are completed in a timely manner.
• Ensure facility operations comply with applicable regulations and company governance requirements.
• Coordinate with relevant authorities and external agencies when required.
• Ensure any building activities comply to ISO 9001, ISO14001 and ISO 45001.
• Space and Asset Management.
• Maintain accurate records of space allocation, occupancy, layouts, and facility assets.
• Coordinate workplace moves, seating arrangements, infrastructure modifications, and renovation projects with relevant stakeholders.
• Support space utilization reviews and recommend improvements to optimize workplace efficiency.
• Administration and Reporting.
• Maintain accurate facility records, maintenance logs, inspection reports, and service documentation.
• Prepare and distribute communications related to facility activities, maintenance schedules, safety notices, and operational updates.
• Compile and submit periodic reports covering maintenance performance, service requests, vendor performance, space utilization, income tracking, meeting room utilization, events, and other facility-related metrics.
• Track facility-related expenditures, cost-control initiatives, and process improvement activities.
• Stakeholder Management.
• Build and maintain effective working relationships with users, clients, landlords, contractors, vendors, and government authorities.
• Support canteen operations and other workplace amenities or auxiliary services as required.
• Act as a key point of contact for facility-related matters and contribute to a positive workplace experience for all users.
• Ensure that all infrastructure, equipment, and support services are functioning optimally and in compliance with regulatory, company standards, building procedure and work instruction.
• Leadership responsibilities.
• Constructive thinking and critical analysis.
• Cares for others.
• Passion to grow with team and willing to service.
• Presentation and reporting skill.
• Proactive problem-solving.
• Cost-effective solutions.
• and fostering a culture of accountability and service excellence.
• Drive self-learning and improvement in the area of Facility Management and DKSH behaviors as part of continuous learning.
• What You Bring.
• Bachelor's Degree in Engineering, Business Management, or equivalent.
• Minimum.
• 3 to 5 years of experience.
• in a similar role.
• Demonstrate understanding and application of local building regulations, FDA guideline in relevant to facilities, canteen, operation lab, and sublease area commercial guide etc., into the company's facility management systems and processes.
• Knowledge of Government District Hygiene and Waste management, or any related to building facilities operations.
• Demonstrate effective communication and coordination with Government, Auditor, Clients, or Building User.
• Demonstrate basic project management skills.
• Demonstrate proficiencies in office productivity tools (e.g. Microsoft 365, SAP, VMS, GAPIM and AI).
• Demonstrate fluency in local language and ideally in English, both written and spoken.
• Knowledge of account is advantage.
• Communication Skills and strong Interpersonal skills.
• Work in crisis situation with Conscious mind.
• Why Join DKSH.
• At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Business Support.

Experience:

3 years required

Skills:

Microsoft Office, Problem Solving, Recruitment, Power point, English

Job type:

Full-time

• Ensure clinical delivery of assigned projects in compliance with regulatory requirements (International Conference on Harmonization (ICH)-Good Clinical Practice (GCP), protocol), customer requirements (contract), and internal requirements (policies, Standard Operating Procedures (SOPs), project plans).
• Accountable for meeting projects' recruitment targets and ensuring appropriate recruitment strategies are in place.
• Contribute to the development of the project risk mitigation plan and manage clinica ...
• Ensure clinical quality delivery by identifying quality standards/requirements, planning how compliance will be measured, monitoring and overseeing management of clinical quality issues.
• Manage clinical aspects of Project Finances including Estimate at Completion (EAC). Understand the scope of clinical delivery and create plans to deliver. Monitor and manage changes against baseline Estimate at Completion (EAC) and identify additional service opportunities or out of scope work.
• Identify clinical stakeholder landscape for the project and manage both internal and external stakeholders through effective communication and resolution management.
• Collaborate with the clinical team to support milestone achievements. Report to internal and external stakeholders as per project scope requirements.
• Resourcing and Talent Planning of the clinical team. Manage the clinical team at project level to successfully deliver the project through the establishment of high-quality operational plans and guidance and project related trainings.
• Conduct regular team meetings and communicate appropriately to achieve objectives.
• Support professional development by providing feedback to clinical team line managers on performance relative to project tasks.
• May work as the sole Clinical Lead on projects with 1-2 service lines and single/few countries or alongside more senior Clinical Leads to deliver large, global trials.;.
• May attend site visits as applicable in support of project delivery.
• Bachelor's Degree in health care or other scientific discipline required.
• Requires 3 years clinical research/monitoring experience or equivalent combination of education, training and experience.;.
• Requires good knowledge of applicable clinical research regulatory requirements i.e., Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines.;.
• Requires broad protocol knowledge and therapeutic knowledge.;.
• Requires good understanding of Clinical Research industry (drug/device/technology/etc.) and the relevant environments in which it operates.
• Requires basic understanding of project finances.;.
• Knowledge of clinical trials - Knowledge of clinical trial conduct, and skill in applying applicable clinical research regulatory requirements i.e., International Conference on Harmonization (ICH) and Good Clinical Practice (GCP) and relevant local laws, regulations and guidelines, towards clinical trial conduct.;.
• Communication - Strong written and verbal communication skills including good command of English language.
• Problem solving - Problem solving skills.
• Organization - Planning, time management and prioritization skills.
• Prioritization - Ability to handle conflicting priorities.
• Quality - Attention to detail and accuracy in work.
• Results-oriented approach to work delivery and output.; and PowerPoint.;.
• IT skills - Good software and computer skills, including Microsoft Office applications including but not limited to Microsoft Word, Excel and PowerPoint.;.
• Collaboration - Ability to establish and maintain effective working relationships with coworkers, managers and clients.
• Cross-collaboration - Ability to work across cultures and geographies with a high awareness and understanding of cultural differences.
• Effective communication - Ability to influence without authority.
• IQVIA Core Competencies - Ability to demonstrate all IQVIA competencies (Client Focus, Collaboration, Communication, innovation, Ownership).
• IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com.
• IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

Experience:

5 years required

Skills:

Payroll

Job type:

Full-time

• Payment.
• Act as SSC coordinator with AR and AP functions, including opening/closing posting periods and central runs for self-billing (false billing) for AP.
• Maintain customer, vendor, and bank master data with high accuracy.
• Manage a small team executing payment transactions for both AP and AR.
• Work closely with AR/AP and related functions to drive efficiency on a regular basis.
• Handle dunning letters for both customers and vendors.
• Perform compliance checks for customers and vendors per global guidelines.
• Coordinate with other functions and prepare quarterly KPI reporting to Group.
• Analyze KPI trends, identify root causes, and recommend improvements.
• Perform other tasks as assigned by SSC Manager.
• Payroll.
• Manage compensation & benefits payment processes for payroll, including verification of time attendance, overtime, shifts, and other eligible benefits, ensuring compliance with company policies and relevant regulations.
• Calculate payroll and oversee payroll cycles, cut-offs, and reconciliations.
• Generate and submit statutory and management reports (SSO, tax, provident fund, bank files) and attendance reports (OT, leave) as required.
• Prepare monthly, quarterly, and annual statutory filings; develop data analysis reports to support management decisions.
• Correspond with third parties (Social Security Office, Revenue Department, provident fund, banks, HRIS vendors) to execute payroll processes with high accuracy and legal compliance.
• Coordinate with HR administration at plants to streamline time & attendance processes, ensure data completeness/accuracy, and drive cross-location efficiency.
• Drive change management initiatives to improve payroll and time & attendance processes.
• Maintain strict confidentiality and data protection standards for employee information.
• Bachelor's degree or higher in Accounting, Finance, Economics, Business Administration or related fields.
• Minimum 5 years of experience in finance operations (AP/AR, customer service) and payroll processing, with leadership/supervisory experience.
• Experience in multinational companies preferred.
• Analytical and process-driven with strong attention to detail and data accuracy.
• High accountability, integrity, and confidentiality.
• Strong interpersonal and communication skills; effective team player as well as outstanding leadership.
• Good command of spoken and written English and Thai.
• Able to work under pressure with a "Can do" attitude.
• Able to travel to plant locations and coordinate with payroll at plants as assigned.
• Adaptable to dynamic working environments.
• Strong SAP skills, especially accounting modules and SAP HCM (mandatory).
• Proficiency in Microsoft Excel, Word, and PowerPoint.
• Bonus.
• Provident Fund.
• Group Insurance.
• Medical Benefits (Including Spouse and Children).
• Annual Health Check-Up.
• Uniform.
• หมายเหตุ: ตำแหน่งงานนี้จำเป็นต้องตรวจสอบประวัติอาชญากรรมของบุคคลก่อนพิจารณารับเข้าทำงาน เพื่อความปลอดภัยและรักษามาตรฐานขององค์กร.
• Remark: This position requires a criminal record information check prior consideration for employment to ensure safety and maintain standards of the organization.

Experience:

3 years required

Skills:

Google Analytics, Purchasing, Automation, YouTube, SAP

Job type:

Full-time

• The Manager, Global Sustainability, BU Performance Materials leads the implementation of the Performance Materials (PM) Business Unit's sustainability strategy, ensuring alignment with global Environmental, Social, and Governance (ESG) frameworks and compliance with emerging regional regulations. This role drives cross-functional collaboration, data transparency, and innovation to advance the Business Unit's transition to net-zero and circular economy models across global markets.
• What You Will Deliver.
• Deploy the PM Sustainability Framework across all markets, aligning Business Unit initiatives with global standards including the International Sustainability Standards Board (ISSB), Global Reporting Initiative (GRI), Task Force on Climate-related Financial Disclosures (TCFD), and Corporate Sustainability Reporting Directive (CSRD).
• Support double materiality assessments and ESG risk mapping to ensure a comprehensive understanding of sustainability risks and opportunities across the Business Unit.
• Lead sustainability communications including quarterly newsletters and contributions to the PM communications team for sustainability-related content and thought leadership.
• Represent the Business Unit at sustainability-related events, strengthening DKSH's ESG positioning with external stakeholders.
• Monitor and ensure compliance with global sustainability regulations, leading ESG disclosures including Scope 1, 2, and 3 emissions reporting.
• Lead internal audits and maintain audit-readiness of ESG data to ensure accuracy, transparency, and regulatory compliance at all times.
• Manage sustainability ratings and coordinate with external ESG rating agencies such as EcoVadis and Sedex to maintain and improve the Business Unit's ESG performance standing.
• Collaborate with internal teams on sustainability Key Performance Indicators (KPIs) and scorecards, supporting Business Review Meetings across Business Lines.
• Lead the Product Carbon Footprint Project, serving as the primary liaison between the business team and clients to deliver credible and actionable carbon data.
• Champion digital tools for ESG and sustainability data collection and reporting, staying current with emerging trends to drive continuous improvement in data quality and insight.
• Support the training and development of sustainability champions across markets, building organizational capability and embedding a shared sustainability culture.
• Integrate human rights due diligence into the sustainability strategy and promote inclusive and equitable sustainability practices across all markets.
• What You Bring.
• Degree in Environmental Science, Law, Economics, Business Administration, or a related field.
• Minimum 3 years of experience in sustainability, ESG, or corporate responsibility roles.
• Strong grasp of ESG frameworks and sustainability regulations applicable to global Performance Materials markets.
• Experience with Scope 3 emissions, climate scenario analysis, and carbon accounting.
• Familiarity with circular economy principles and biodiversity metrics.
• Excellent stakeholder engagement and project management skills, with the ability to coordinate across multiple geographies and functions.
• Proficiency in digital ESG platforms and data visualization tools.
• Genuinely motivated to drive positive environmental and social change, with a collaborative mindset and the ability to work effectively with colleagues across countries and cultures.
• Why Join DKSH.
• At DKSH, we help companies grow in Asia and enable people to perform at their best.
• You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Sustainability.
• LI-SW2.

Experience:

2 years required

Skills:

English

Job type:

Full-time

• สรรหาและประสานงานกับฝ่ายต่างๆ ทั้งภายในและภายนอกองค์กร.
• ประชุมทีมเพื่อติดตามและสรุปงานที่ได้รับมอบหมาย.
• ติดต่อซัพพลายเออร์เพื่อผลิตงานตามที่ทีม Creative & Designer กำหนด.
• จัดหาข้อมูลและราคาสำหรับการจัดงานและกิจกรรม.
• ช่วยเหลือในขั้นตอน Set up, วันงานจริง และการเก็บงาน.
• รวบรวมเอกสารและดำเนินการเบิกจ่ายเงินทดรองหลังเสร็จงาน.
• ไม่จำกัดเพศ.
• มีประสบการณ์ในตำแหน่ง Co-Producer / Coordinator ในบริษัท Event Organizer อย่างน้อย 2 ปี.
• รักงานบริการ มีความคล่องแคล่ว รับผิดชอบ และแก้ปัญหาเฉพาะหน้าได้ดี.
• มีมนุษยสัมพันธ์ดี สามารถเดินทางต่างจังหวัดและยืดหยุ่นเวลาได้.
• ทันสมัยและติดตามข่าวสารอยู่เสมอ.
• ทำไมต้องสมัครงานนี้?.
• ร่วมงานกับทีมที่มีพลังและสร้างสรรค์ในบริษัทที่ให้ความสำคัญกับความสนุกและความสำเร็จในอาชีพ พร้อมโอกาสพัฒนาทักษะและเติบโตในสายงาน.

Experience:

15 years required

Skills:

Electrical Engineering, Industrial Engineering, Enthusiastic, Architecture, Electronics

Job type:

Full-time

• Lead, grow, and develop a distributed team of AI/ML engineers who work across manufacturing sites and solve site-specific operational problems.
• Establish the technical vision, engineering standards, delivery practices, and talent strategy for manufacturing AI across the organization.
• Create a strong partnership model with plant leadership, manufacturing engineering, process engineering, yield, quality, operations, IT, and enterprise data teams.
• Balance local site responsiveness with reusable platforms, common architectures, shared components, and responsible AI practices that scale across plants.
• Set and execute a multi-year roadmap for AI/ML applications in manufacturing, aligned to business priorities and measurable operational outcomes.
• Identify and prioritize high-impact opportunities across process optimization, yield improvement, visual inspection, defect classification, predictive maintenance, anomaly detection, root-cause analysis, quality, scheduling, and engineering productivity.
• Guide the architecture, design, development, validation, deployment, and lifecycle management of production-grade AI/ML systems used in manufacturing workflows.
• Define engineering patterns for data pipelines, feature and model management, experiment tracking, APIs, user interfaces, monitoring, cybersecurity, reliability, and model performance management.
• Ensure solutions work with real manufacturing data and systems, including MES, SPC, QMS, equipment and sensor data, inspection systems, yield systems, ERP, databases, engineering reports, and other structured and unstructured sources.
• Drive disciplined problem definition and value measurement, connecting technical delivery to improvements in cycle time, throughput, yield, scrap, quality, cost, safety, and decision speed.
• Partner with site teams to understand workflows, constraints, process variation, data quality, user needs, and adoption barriers; ensure solutions are usable by engineers, operators, and business stakeholders.
• Build and maintain strong relationships with senior manufacturing and technology leaders, communicating technical tradeoffs, risks, investment needs, and results with clarity.
• Promote effective use of classical machine learning, deep learning, computer vision, optimization, statistical methods, LLMs, and generative AI where they are fit for purpose.
• Establish governance for responsible, secure, explainable, and maintainable AI in manufacturing, including validation, human oversight, change control, and production support.
• 15+ years of progressive experience in software engineering, AI/ML engineering, data science, or a closely related technical discipline, including significant leadership experience.
• Bachelor's or master's degree in engineering, computer science, electrical engineering, industrial engineering, data science, or a related field; advanced technical education is preferred.
• Deep hands-on understanding of software engineering practices, distributed systems, cloud or edge architectures, APIs, data platforms, testing, observability, security, and production operations.
• Practical knowledge of manufacturing processes, process variation, yield, quality systems, equipment data, inspection, traceability, root-cause analysis, and the realities of plant operations.
• Willingness and ability to travel 30% or more to manufacturing sites and partner locations.
• Preferred Qualifications.
• Experience in semiconductor, photonics, electronics, optical components, precision manufacturing, or other high-volume advanced manufacturing environments.
• Experience with manufacturing software and data ecosystems such as MES, SPC, QMS, ERP, equipment automation, inspection platforms, historian systems, and yield management systems.
• Experience scaling AI/ML capabilities across multiple plants, regions, or business units with different processes, data maturity, and operating models.
• Experience applying generative AI, knowledge retrieval, agentic workflows, or LLM-enabled tools to manufacturing, engineering, quality, or operations use cases.
• We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
• We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
• Please contact us to request accommodation.

Experience:

5 years required

Skills:

Professional publications, Personal networks, Industry trends, Windows Server, Graphic Design

Job type:

Full-time

• Minimum 5 years' experience in IT Management.
• Good knowledge of IT Best Practices, IT Industry trends, and Helpdesk Operations.
• IT Technical Skills in Windows infrastructure platform, Network and Security systems, Database management, CCTV, PABX, and Web-based applications.
• Knowledge of database concept (DB2, MS-SQL, MS-Access), mobile technology and tools, graphic design tools, or web programming tools will be an advantage.
• Prior experience in SAP administration would be a plus.
• Eager to learn and adapt new ideas.
• Strong analytical and problem-solving skills.
• Good attitude, responsible, and resourceful.
• Computer skills.
• Database concept (DB2, MS-SQL, MS-Access), mobile technology and tools, graphic design tools, or web programming tools, Windows infrastructure platform, Network and Security systems, Database management, CCTV and PABX.
• Recommend information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.
• Maintain organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.
• Direct technological research by studying organization goals, strategies, practices, and user projects.
• Complete projects by coordinating resources and timetables with user departments and data center.
• Verify application results by conducting system audits of technologies implemented.
• Preserve assets by implementing disaster recovery and back-up procedures and information security and control structures.
• Accomplish financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.
• Maintain quality service by establishing and enforcing organization standards for the company and affiliated companies.
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Contribute to team effort by accomplishing related results as needed.
• Manage the IT infrastructure operations and SAP system.
• Provide orientation to new users of existing technology.
• Configure and manage Windows Server OS and Linux OS, Active Directory, DHCP, DNS, WINS, Group Policy, Anti-Virus, etc.
• Install, troubleshoot and maintain hardware, application software, multi-site network for LAN/WAN, network security infrastructure, router, firewall, CCTV, PABX, etc.
• Manage company applications (SAP, Payroll, Attendance, and other applications), website and web applications.
• Other tasks as assigned Including orders, regulations, laws related to duties.

Experience:

5 years required

Skills:

English

Job type:

Full-time

• Implement plans and directions to manage operations of customer service to ensure accuracy and effectiveness aligning with standards and procedures.
• Communicate plans, activities, and sales promotion to subordinates to provide information and problem-solving to customers effectively.
• Participate in planning for development and training to coach and improve performance of subordinates.
• Monitor and examine facilitators, including elevators, escalators, restrooms, and car parking to prepare for use effectively.
• Coordinate with relevant functions and branches to solve problems and set up plans to improve service and satisfy customers.
• Monitor and examine operations of functions related to service operations to provide service to customers fast and accurately.
• Bachelor's degree in related field.
• Minimum of 3-5 years of responsible experience in related field and 1-3 years of team management.
• Have good personality and human relations.
• Have strong communication skills, especially English skills.
• Skills.

Experience:

5 years required

Skills:

English

Job type:

Full-time

• Assist in managing IT teams including infrastructure, software, and support staff.
• Plan, coordinate, and execute IT projects with clear timelines and deliverables.
• Ensure deadlines are set, tracked, and achieved across teams.
• Support and guide both technical and programming staff.
• Collaborate with senior management and cross-functional departments.
• Participate in strategic IT planning and operational improvements.
• Drive adoption of AI tools and modern technologies within the team.
• Travel to factories to oversee implementations and provide support.
• Strong English communication and interpersonal skills.
• Excellent organization and project management capabilities.
• Ability to manage people, motivate teams, and resolve conflicts.
• Solid understanding of software, coding, hardware, and networking concepts.
• Ability to manage schedules, priorities, and cross-team coordination.
• Experience using AI tools to improve workflows and productivity.
• Willingness to travel to factory locations.
• Willingness to learn new skills and be proactive in professional development.
• Additional Requirements (Enhanced for This Role).
• Strong decision-making and problem-solving abilities, especially under pressure.
• Basic to intermediate cybersecurity awareness (data protection, access control, risk).
• Good understanding of business processes and ability to align IT with business goals.
• Familiarity with project management methodologies (Agile, Scrum, or structured approaches).
• Ability to produce clear documentation, SOPs, and structured reports.
• Proven ability to manage projects and meet deadlines.
• Leadership experience with technical or IT teams.
• Ability to communicate effectively with upper management and stakeholders.
• Capability to support both infrastructure and software development teams.
• Preferred Profile.
• 5+ years of experience in IT operations or project management.
• Prior experience in a supervisory or team lead role.
• Experience in multi-site or industrial (factory) environments is a plus.
• Working hour: Working hours 08.30-16.30.

Experience:

5 years required

Skills:

Thai, English

Job type:

Full-time

• Own the growth of BPTW: expand the program across industries and company sizes in Thailand.
• Shape how the market perceives BPTW - position it around the real problems HR leaders care about.
• Develop and refine sales presentations, proposals, pricing, and market positioning.
• Identify and pursue new business opportunities, partnerships, and growth channels.
• Build lasting relationships with senior HR leaders and decision-makers - as a peer who understands their challenges firsthand.
• Employer Branding Services.
• Drive the delivery and growth of our other employer branding services (EVP consulting, engagement surveys, employer branding campaigns and content).
• Lead the Company.
• People Management.
• Lead the day-to-day operations of the company and act as the leader the team looks to.
• Own hiring end-to-end: recruit, onboard, and build the team as we grow.
• Set clear goals, run performance evaluations, and coach team members to develop their skills.
• Build a workplace culture that lives up to the standard we certify others against.
• Plan and allocate resources and priorities across client projects and internal initiatives.
• Operations.
• Continuously improve workflows, processes, and internal coordination.
• Take end-to-end ownership: spot problems early, remove blockers, and get things across the finish line.
• Connect Strategy to Execution.
• Meet with the Strategy Board every two weeks to align in direction, then translate agreed strategic goals into concrete plans, owners, and deadlines.
• Supervise cooperation with external parties (clients, partners, vendors, and media).
• Represent WorkVenture in strategic meetings with clients' HR and executive stakeholders.
• What We're Looking For.
• You come from the world of HR. You have worked in the HR department of an organization - or in a role close to senior management - and you know the real problems HR faces every day: engaging employees, building culture, evaluating and developing teams, and proving impact to leadership. Now you want to do something new: use that knowledge to grow products that solve exactly those problems.
• You don't need a sales background - commercial skills can be learned, and we will support you. What can't be taught is genuine passion for the product and real credibility with HR buyers.
• What Success Looks Like.
• Within your first year, success means delivering on both mandates in equal measure: BPTW is growing steadily with new certified companies across more industries and the Top50 event runs successfully - and the team is performing, engaged, and developing under your leadership.
• 5+ years of experience in HR, People Management, or roles close to senior management - preferably within medium or large organization.
• Understanding of HR challenges: employee engagement, company culture, performance evaluation, and talent retention.
• 3+ years managing people or teams - you know how to hire well, give honest feedback, and develop people.
• Genuine passion for the product space - tools and services that help companies manage people, improve culture, and evaluate teams.
• Fluent in Thai and English (written and spoken).
• Strong organizational and execution skills - hands-on, proactive, and able to run multiple workstreams without losing the details.
• Nice-to-have.
• B2B sales, business development, or other commercial experience (helpful, but domain knowledge and drive matter more).
• Experience with engagement surveys, employer branding, HR tech, or awards/certification programs.
• Experience in an agency, consulting, or professional services environment.
• Why Join Us.
• Work with Thailand's leading companies: you'll cooperate with some of the country's largest organizations and their HR and executive teams.
• Salary 80,000 THB plus performance-based executive incentives - you share directly in the growth you create.
• Well-established programs: BPTW and Top50 are recognized by HR professionals across Thailand - a strong foundation to build on.
• A small, talented team that moves fast: dynamic, collaborative, and free of corporate layers - decisions are made quickly and your impact is visible.

Experience:

7 years required

Skills:

Project Management, Leadership Skill, Power BI

Job type:

Full-time

• Design, implement, and continuously improve the company's commercial operating system, governance, and best practices.
• Develop commercial KPIs, dashboards, scorecards, and business performance reporting across all sales channels.
• Lead monthly business reviews and provide strategic recommendations to senior management.
• Analyze shopper behavior, customer trends, category performance, channel performance, and market opportunities to identify business growth opportunities.
• Develop category strategies and lead category reviews with key customers and internal stakeholders.
• Recommend assortment optimization, distribution expansion, Perfect Store standards, and Route-to-Market improvements.
• Develop sales planning, forecasting, and commercial planning processes.\Analyze sales performance, distribution, numeric distribution, weighted distribution, productivity, promotion effectiveness, and execution quality to identify improvement opportunities.
• Build AI-enabled dashboards and reporting systems that provide timely and actionable business insights.
• Lead cross-functional commercial transformation initiatives and drive continuous improvement projects.
• Champion the adoption of AI and digital technologies to improve commercial effectiveness, decision-making, and organizational productivity.
• Bachelor's or Master's degree in Business Administration, Marketing, Economics, Statistics, Engineering, or a related field.
• Minimum 7 years of experience in FMCG, consumer goods, retail, or commercial organizations.
• Proven experience in Commercial Excellence, Category Development, Sales Planning, Trade Marketing, Commercial Analytics, Sales Excellence, or related functions.
• Experience building commercial systems, category development frameworks, sales processes, KPIs, dashboards, and performance management systems within a growing or scaling organization.
• Strong understanding of Modern Trade, CVS, Traditional Trade, E-commerce, Export, and Route-to-Market strategies.
• Experience working with Nielsen, Circana, Dunnhumby, retailer POS data, or similar commercial data is an advantage.
• Experience using AI tools such as ChatGPT, Claude, Microsoft Copilot, Power BI, or equivalent technologies to improve analysis, reporting, dashboards, and business productivity is highly preferred.
• Commercial Excellence.
• Category Development.
• Commercial Analytics.
• Sales Planning & Forecasting.
• Trade Excellence.
• Route-to-Market Strategy.
• Dashboard Development.
• Data Visualization & Storytelling.
• AI-Driven Business Analysis.
• Project Management.
• Stakeholder Management.
• Strategic Thinking.
• Continuous Improvement.
• We are looking for a builder who enjoys creating systems rather than maintaining them. You are commercially minded, highly analytical, and passionate about turning data into business actions. You challenge assumptions with insights, collaborate effectively across functions, embrace AI to work smarter, and thrive in a fast-growing entrepreneurial environment where you can make a significant impact on the future of SAND-M Global.
• Why Join SAND-M Global?.
• This is a unique opportunity to build the commercial foundation of one of Thailand's fastest-growing health and wellness companies. You will work directly with the CEO and senior leadership team to shape commercial strategy, strengthen category leadership, develop AI-enabled commercial capabilities, and build scalable systems that support sustainable long-term growth across Thailand and international markets.
• เงินกองทุนประกันสังคม.
• วันหยุดประจำปี.
• วันหยุดพักผ่อน.
• วันหยุดลากิจ.
• โบนัสประจำปี (ขึ้นอยู่กับผลงานและผลประกอบการของบริษัท).
• ตรวจสุขภาพประจำปี.
• งานเลี้ยงปีใหม่.
• ชุดยูนิฟอร์มพนักงาน.
• การอบรมพนักงานเพื่อพัฒนาความรู้และเสริมศักยภาพ.
• ซื้อสินค้าในราคาพิเศษ.
• เงินช่วยเหลือ กรณี งานมงคลสมรส,งานบวช,งานศพ,คลอดบุตร.
• SAND-M Global Co., Ltd.
• 29/3 Moo 10 Bangmaenang, Bangyai,.
• Nonthaburi 11140, Thailand.
• Contact Recruiter: K. Sarocha (Rainy).
• Website: https://sandm.co.th/career/.
• Online interview (first session).

Experience:

5 years required

Skills:

Quality Assurance, Architecture, Recruitment, Automation, Leadership Skill

Job type:

Full-time

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the sa ...

Experience:

8 years required

Skills:

Project Management, Microsoft Office, Problem Solving, Recruitment, Power point

Job type:

Full-time

• Lead and Own a Portfolio of Transformational Initiatives Own from end-to-end a collection of projects and/or areas of business in CEG (global coverage), spanning automation/AI and process excellence initiatives.
• Prioritize, plan, and drive initiatives that improve mission-critical metrics: customer satisfaction (e.g., CSAT), service levels, automation quality, productivity, cost efficiency, and employee/agent engagement.
• Ensure CEG readiness to support Agoda's new business and product initiatives by work ...
• Drive Automation & AI driven solutions Identify opportunities to leverage automation, AI, and tooling across customer and agent journeys (e.g., self-service, workflow automation, AI quality testing).
• Partner with Product Management / Technology / CEG teams to design, prioritize, and implement solutions, from experimentation and configuration through to global rollout and impact measurement.
• Oversee the configuration and governance of operational flows and low-code/automation tools, ensuring solutions are robust, scalable, and aligned with business goals and CX standards.
• Shape End-to-End Customer & Process Improvements Continuously improve CEG end-to-end processes across the post-booking journey to remove pain points, and improve operational performance through targeted initiatives and data driven insights.
• Own and evolve frameworks and roadmaps for how we continuously improve our internal Standard Operating Procedures (SOPs) and related processes; balancing CX/PX outcomes vs. efficiency/cost.
• Drive strategic initiatives across CEG such as improving Localization support in key growth markets, regulatory initiatives and partner closely with our commercial teams in order to improve partner/supplier pain points.
• Define clear problem statements and build business cases to define and prioritize customer/partner pain points and success metrics.
• Lead and Develop a High-Performing Team Set long-term vision, strategy, and annual/quarterly OKRs for your team, aligning with CEG and Agoda-wide priorities.
• Manage and coach a team of project managers (and potentially people managers), building talent, capability, and succession within the Operational Excellence and Automation team.
• Provide structured feedback, mentoring, and support to enable your team's growth and to consistently raise the bar for quality and impact.
• Build trusted relationships with senior leaders and stakeholders across CEG and other functions, effectively influencing priorities and decisions.
• Monitor project milestones, identify risks and dependencies, troubleshoot issues, and implement mitigation plans - acting at all times as the ultimate owner of the portfolio's outcomes.
• Experience & Background Freshers until 8+ years of experience in project/program management, operations, customer experience, process improvement, strategy, management consulting, or similar fields.
• Significant people leadership experience, including building and managing high-performing teams (ideally including people managers and individual contributors).
• Proven track record of leading complex, cross-functional initiatives from idea to implementation, with clear, measurable business impact.
• Experience working closely with Product/Technology/Data teams on technical or automation/AI-focused projects is highly advantageous.
• Technical & Analytical Skills Strong analytical mindset; comfortable with numbers and quantitative problem solving.
• Able to define analysis structures, interpret data, challenge existing metrics, and make recommendations.
• Familiarity with data and analytics tools (e.g., SQL, Tableau, Metabase, VBA, or similar) and experience leveraging them to drive decisions.
• Comfort working with or overseeing workflow / automation / agent guidance tools, and the ability to engage in technical discussions with Product/Engineering/Data teams.
• Coding ability is a plus (you have to be willing to learn) Exposure to AI/ML-driven solutions in an operational or CX context (e.g., chatbots, recommendation engines, routing, classification, or decision support tools) is a strong plus.
• CX, Process, and Delivery Skills Demonstrated experience in process improvement and CX transformation, ideally in operations or customer support environments.
• Strong project and stakeholder management skills, with the ability to manage multiple initiatives in parallel, structure complex problems, and orchestrate cross-functional teams.
• Experience defining and driving improvements in KPIs such as CSAT, NPS, SLAs, handle time, productivity, or cost-to-serve.
• Leadership, Communication & Ways of Working Excellent communication and presentation skills in English, with the ability to influence and align stakeholders at all levels, including senior leadership.
• Ability to work effectively in a fast-paced, dynamic, multicultural environment, comfortable with ambiguity and experimentation in a high-velocity setting.
• proactive, hands-on, detail-oriented, and with a strong sense of ownership and accountability. Eagerness to pitch new ideas, take initiative, and seek out opportunities for improvement; comfortable giving and receiving feedback. Professional experience with Microsoft Office tools (e.g., Excel, Word, PowerPoint). Experience with collaboration and project tracking tools is a plus. What we offer Competitive compensation package (relocation support and visa support provided for successful overseas candidates) Exciting, high-impact career opportunity with a major global OTA, including potential moves between teams and global locations.
• You will interact with departmental senior leadership regularly. Dynamic, multinational tech environment with colleagues from diverse educational and professional backgrounds. Continuous learning and development opportunities through corporate learning programs. Modern office space and convenient location at the heart of Bangkok Metropolitan, Hub of Asia. Please note that we may not be able to provide an immediate response or follow up on every application.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works. Discover more about working at Agoda Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/ LinkedIn https://www.linkedin.com/company/agoda YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations.
• We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Experience:

3 years required

Skills:

Industrial Engineering, Analytical Thinking, Problem Solving

Job type:

Full-time

Job Summary The Transformation Project Manager is responsible not only for executing projects but driving end-to-end business transformation across RCC by aligning business, operations, technology, and customer experience. This role plays a critical part in delivering measurable business outcomes by: Leading cross-functional initiatives Driving stakeholder alignment and decision-making Ensuring successful change adoption across business users Delivering scalable, compliant, and customer-centric solutions Role and Responsibilities / หน้าที่ความรับผิดชอบ Process Analysis & Improvemen ...

Experience:

5 years required

Skills:

Quality Assurance, Architecture, Recruitment, Automation, Leadership Skill

Job type:

Full-time

• Strategic Leadership Set the vision and multi-year roadmap for Talent Development, Quality Assurance, and Change & Communications, ensuring they operate as one integrated Enablement engine aligned to CEG business priorities and OKRs.
• Champion the adoption of generative AI across learning, QA, and communications workflows, and lead the function through significant platform migrations and operational transformation.
• Talent Development Own the end-to-end learning architecture, onboarding, continuous ...
• Embed coaching frameworks that empower leaders to develop their teams day-to-day, and partner with HR, Operations, and Product to build capability ahead of demand.
• Quality Assurance Lead a QA function that goes beyond scoring, build frameworks that generate actionable behavioural and performance insights, drive automation at scale, and establish calibration processes that ensure consistency across owned sites and BPO partners.
• Use root-cause analysis to influence process, product, and policy decisions upstream, not just to report scores.
• Change & Communications Lead CEG's change management capability for major transformations, build structured frameworks covering impact assessment, adoption tracking, and resistance management as standard practice across the organisation.
• leadership messaging, channel management, engagement programmes, and knowledge architecture that keeps a distributed global workforce informed and aligned. People Leadership Lead, develop, and inspire a team of 140 across three sub-functions, coaching direct reports to operate with strategic independence and building a high-performance culture with clear accountability at every level. Drive team engagement and retention; advocate actively for your people's growth and next career moves.
• Stakeholder Engagement Act as a trusted partner to CEG Operations, HR, Product, and Technology leadership, translating Enablement outputs into business impact and representing the function at senior leadership level. Manage BPO partner relationships to ensure Enablement standards are consistently embedded beyond Agoda's owned sites.
• Required Experience 10+ years of progressive experience in Learning & Development, Quality, or Organisational Effectiveness, with at least 5 years in a senior leadership role managing multi-functional teams. Demonstrated track record leading at least two of the three disciplines (TD, QA, Change & Communications) in a large, complex, customer-facing environment. Experience designing and scaling learning programmes, QA frameworks, or change initiatives in a contact centre, BPO-managed, or global operations context.
• Strong data orientation, you use metrics to make decisions, evaluate impact, and challenge assumptions, not just to report activity. Proven ability to lead through ambiguity and deliver in a high-velocity, iterative environment; comfortable with fast change and imperfect information. Excellent communication and influencing skills, able to engage credibly at C-suite level and on the contact centre floor. Experience managing or partnering with BPO / outsourced operations is strongly preferred.
• Preferred / Nice-to-Haves Experience with generative AI tools applied to learning design, QA automation, or communications. Background in travel tech, e-commerce, or other high-volume digital consumer businesses. Familiarity with knowledge management systems and content governance in large-scale operations. Why Agoda Scale that matters, your work shapes the capability and performance of thousands of customer-facing professionals across a global operation.
• A data-first, fast-iteration culture where ideas are tested, results are measured, and good work is recognized, no politics, no bureaucracy for its own sake. Access to the resources, best practices, and talent networks of Booking Holdings, one of the world's leading technology companies. A genuinely diverse, collaborative team spanning dozens of nationalities, with a Bangkok Operational HQ that is a hub of energy, innovation, and opportunity.
• Competitive compensation, comprehensive benefits, and real scope to grow into broader CEG, Agoda or Booking Holdings leadership. Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works. Discover more about working at Agoda Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/ LinkedIn https://www.linkedin.com/company/agoda YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations.
• We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.