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Job type:

Full-time

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• Client Support.
• We're committed to bringing passion and customer focus to the business.
• If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

Job type:

Full-time

• Drive and maximize sales performances.
• Propose and develop business plans.
• Drive the store team to exceed their KPIs.
• Represent the Company on the local market, identifying new opportunities to increase customer footfall, attracts new Clients and builds a loyal relationship with the brand.
• Be present on the sales floor, ensuring a proper approach and service to the Clients.
• Foster the Omni Channel development through the team.
• Meet the store-operating budget, controlling store expenses.
• CUSTOMERFoster a Client centric mindset by developing and maintaining solid Client relationships.
• Guarantee an excellent Client satisfaction and the highest level of Client service.
• Implement, in partnership with other company functions, clienteling initiatives and events, securing Client loyalty and increasing Client spending.
• Foster a strong private appointment culture.
• TEAMPromote an entrepreneurial and team spirit using effective communication, ensuring efficient organization and professional growth.
• Ensure the team is always prepared and updated on the Prada Group main information, product knowledge, local market, competitors, policies and procedures.
• The ideal Store Manager is able to attract and recruit the best talents available on the market through networking and scouting.
• RETAILDevelop a proper sales strategy, in cooperation with the Retail Merchandising, Visual Merchandising and Retail Operations teams.
• Ensures that the display attracts Clients and maximizes sales in accordance with Company guidelines.
• Participate in the buying session when requested and in any case he/she provides effective product feedback based on store needs.
• Ensure synergy and cooperation between front and back of house.
• Is responsible for the enforcement of Company procedures on cash activity, inventory, logistics and all the main reporting activities requested by the head office.
• EVENTSCooperate with the Retail Events Office for the organization of local events and defines a challenging and realistic target per Client, proposing new opportunities for local events in partnership with local Stakeholders and Influencers.
• KNOWLEDGE AND SKILLS Business driven Leadership and team management Ability to motivate and persuade people Strong customer service mindset Natural ability to welcome our client Confident, enthusiastic and positive Mature and assertive Organized and detail oriented Market and product knowledge/passion Business/Retail Management degree or equivalent is a plus Interest in luxury/fashion, art and design Fluent spoken English expected. Other languages Mandarin desirable Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
• Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.

Skills:

Negotiation

Job type:

Full-time

• Issue demand letters to the third party.
• Check and correct information in the system (IIA).
• Prepare documents to be sent to outsource providers.
• Enter data and send requests for vehicle registration and civil registration information of the third party.
• Record receipt of payments in the system (IIA).
• Close claim cases when the third party cannot be contacted.
• Prepare information for payment processing (in cases where the outsource provider can claim, and/or for expenses related to obtaining vehicle and civil registration information).
• Attach documents obtained from vehicle and civil registration searches to the claim file.
• Perform other tasks as assigned by the supervisor.
• Bachelor s degree in any field.
• Honesty, perseverance, and negotiation skills.
• Attention to detail.
• Commitment and integrity in work.

Experience:

2 years required

Job type:

Full-time

• Proactively communicate with our clients, ensuring the Tiffany Experience - uniquely tailored and personalised customer service.
• Deliver an uncompromising luxurious experience, maintaining efficiency in a fast-paced environment.
• Contribute to increase performance and elevate client development and selling ceremony.
• Drive sales and ensure that sales target are exceeded.
• Perfect Fit?.
• Be a Blue Box Enthusiast with passion for customer service and sales.
• 2-3 years of experience for Client Advisor or 4-5 Years of experience for Senior Client Advisor in a sales or customer service role and working toward targets and KPIs.
• Ability to build meaningful client relationships with a diverse population.
• Ability to be innovative and think outside of the box.
• You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays.
• Chinese Speaking skill is advantageous.
• Why Tiffany?.
• Generous salary, commission, incentives employee discounts and milestone gift.
• High performing, caring, fun and dynamic team.
• Culture focused on wellbeing, innovation and growth.
• Endless career opportunities with the largest luxury group - LVMH!.
• Never-ending training and individual up-skilling opportunities.
• Great mentoring from highly experienced management team.
• This is just the beginning.
• APPLY NOW.

Experience:

1 year required

Skills:

Branding, Digital Marketing, YouTube

Job type:

Full-time

• Department: Creative.
• Company: บริษัท จีเอ็มเอ็ม มิวสิค จำกัด (มหาชน).
• Develop and create creative concepts for various projects related to artists, such as music videos, concerts, and promotional campaigns.
• Define and direct the visual identity and branding of the artist.
• Coordinate with production, marketing, and music teams to develop content according to the defined strategy.
• Provide creative guidance and present ideas to artists throughout the creative process.
• Stay updated with trends and developments in the music industry and market preferences to incorporate them into the creative work.
• Oversee the presentation and continuous adaptation of work to meet the needs of fans and the market.
• Evaluate the performance of campaigns and adjust strategies based on the results..
• At least 1 year of experience in a creative role or digital marketing within the music industry or a related field.
• Experience creating content for platforms such as YouTube, Instagram, or TikTok is an advantage.
• Highly creative with fresh ideas and the ability to present them effectively.
• Strong communication skills, with the ability to articulate concepts and ideas clearly.
• Proficient in using relevant software tools, such as Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, After Effects), or other related programs.
• Music lover..
• ประสบการณ์ 1 ปีขึ้นไป.
• จำนวน 1 อัตรา.

Experience:

2 years required

Skills:

XML, Spanish, English

Job type:

Full-time

• São Paulo 7:00 AM - 4:00 PM.
• Mexico City 4:00 AM - 1:00 PM.
• Buenos Aires 7:00 AM - 4:00 PM.
• Bogotá 5:00 AM - 2:00 PM.
• Lima 5:00 AM - 2:00 PM.
• Santiago 6:00 AM - 3:00 PM.
• Monterrey 4:00 AM - 1:00 PM.
• Caracas 6:00 AM - 3:00 PM.
• Respond to customer inquiries via chat, email, and phone in a timely and professional manner.
• Owning customer issues and requests from initial report to resolution, collaborating cross-functionally to address each request, and communicating with customers regularly regarding incidents or requests status.
• Work closely with product or engineering teams to escalate and resolve issues, providing detailed feedback and insights.
• Provide clear and concise updates to customers regarding the status of their issues, ensuring they are kept informed throughout the resolution process.
• Log and track all support requests in the CRM and ticketing system, ensuring accurate and detailed documentation of issues and resolutions.
• Act as a liaison between customers and product teams to provide feedback on product features, usability, and potential areas for improvement.
• Provide after-hours and on-call support as needed through live chat or impromptu live support requests.
• Handling customers with a consummately professional attitude.
• Other tasks assigned by the CEO and Management.
• Required Skills and Experience.
• 2+ years of related Customer Support experience.
• Spanish and English Speaking - Must.
• Excellent written and verbal English communication skills, with the ability to explain technical issues to both technical and non-technical audiences.
• Understanding of common operating systems (Windows, MacOS) and Software applications.
• Basic troubleshooting knowledge about issues related to bugs, web applications, databases, APIs, simple scripts, XML feeds and others is preferred.
• Familiarity with ticketing platforms - experience with support ticketing systems such as Jira, ServiceNow, Zendesk or similar.
• Able and comfortable working in the time allocation.
• Proven leadership skills in both independent and team environments.
• High energy levels, a high degree of integrity, self-motivation, positive attitude, proactive approach to work, and confidence.
• Demonstrated success in a B2B sales environment.
• A degree in Computer Science, Information Technology, or a related field is a plus. Relevant certifications (e.g., ITIL, AWS, etc.) are also a plus.
• Working with Manatal.
• This role is based at our Bangkok office in the heart of the city center.
• As a team of diverse cultures and nationalities, English language proficiency is required.
• We enjoy collaborating in person and the team is working on-site.
• Why you'll enjoy working with Manatal.
• Well-funded start-up backed by Surge & Sequoia.
• Be part of one of the fastest-growing B2B SaaS start-ups in the region.
• You will be collaborating with talented individuals in the industry.
• Join a lively and highly international team.
• Indulge in a challenging and innovative working culture.
• Attractive medical healthcare plan.
• Personal development allowance.
• 2 weeks of work from anywhere per year.
• Regular fun team-building activities.
• Company trip.
• Apply on our Careers Page.
• If you are a fit for this role and are excited to join Manatal, please follow this link to apply: https://www.careers-page.com/manatal/job/L6R95RR5.
• Watch our Demo
• https://www.youtube.com/watch?v=-GG1GqXkAKQ.
• Manatal Hiring.
• At Manatal, we are dedicated to building an intuitive AI-powered application tracking system to streamline and transform the entire hiring and recruitment process.
• We are devoted to attracting the best talent worldwide to join our team and take pride in being an equal-opportunity workplace. We are committed to equal employment opportunities regardless of religion, race, ethnicity, ancestry, national origin, gender, gender identity, sex, sexual orientation, marital or parental status, disability, age, citizenship or other class protected by applicable law.

Experience:

2 years required

Skills:

SAP, Excel, English

Job type:

Full-time

• Stock Operations & Accuracy.
• Manage daily stock movements: receiving, transfers, shipments, returns, and destocking.
• Maintain 100% stock accuracy between system data and physical inventory.
• Process and reintegrate returned or defective products appropriately.
• Monitor and reconcile negative or missing stock issues.
• Perform cycle counts, stock takes, and investigations into discrepancies.
• Ensure stockrooms are organized, compliant, and secure, following health, safety, and company standards.
• Prepare and maintain accurate stock operation reports for management.
• Regularly review and adjust storage setups to adapt to business changes or seasonal demand.
• Maintain clear and efficient signage, labelling, and inventory zoning..
• Communication & Coordination.
• Act as the main contact point for all stock-related issues at store level.
• Collaborate closely with sales team, merchandising, logistics, and head office teams on stock availability, replenishment, and transfers.
• Support the sales team by ensuring timely product replenishment and preparing requested items efficiently.
• Participate in store events and product launches through stock preparation and coordination..
• Reporting & Systems Management.
• Maintain accurate records using inventory management software (e.g., SAP, Cegid).
• Conduct and report on inventory audits, movements, and discrepancies.
• Support price tag accuracy, display changes, and product tracking.
• Produce daily, weekly, or monthly stock reports for management review..
• Training & Continuous Improvement.
• Serve as key user and trainer for stock-related systems and processes.
• Train new team members on procedures, updates, and tools..
• 2-5 years in stock, inventory, or warehouse management (preferably in retail or luxury sector).
• Strong organizational skills and attention to detail.
• Good command of English.
• Proficiency in MS Office and stock management systems (Excel, Cegid, SAP, etc.).
• Effective communicator and collaborative team player.
• Ability to work independently and under pressure.
• Attributes: Reliable, proactive, and adaptable with a strong sense of responsibility and service orientation.

Experience:

No experience required

Skills:

Adobe Premiere, Thai

Job type:

Full-time

• เปิดรับสมัครและเกณฑ์คัดเลือกตำแหน่ง: ช่างภาพวิดีโอ & ครีเอเตอร์ประจำ (Flexible Hybrid).
• รูปแบบงาน: ประจำ ไม่ต้องเข้าออฟฟิศทุกวัน (เข้าเฉพาะวันออกกองหรือนัดบรีฟงาน).
• เกี่ยวกับพวกเราและตำแหน่งงาน--.
• Wankrop Production คือ Creative Production ที่เน้นงานสาย Fashion & Lifestyle ภายใต้สโลแกน Crispy Whale, we make your vision bigger เรามุ่งมั่นที่จะขยายขีดจำกัดของความคิดสร้างสรรค์ และเปลี่ยนวิสัยทัศน์ของลูกค้าให้กลายเป็นภาพจำที่ไม่รู้ลืม.
• เรากำลังเปิดรับคนรุ่นใหม่มาร่วมทีมในรูปแบบ Flexible Hybrid ที่ให้คนทำงานบริหารเวลาเองได้ ไม่เน้นระบบอาวุโส ขอแค่มีความรับผิดชอบสูง ส่งงานตรงเวลา และพร้อมลุยทั้งงานกล้องใหญ่และงาน Short Content หน้ากล้องมือถือ.
• 1 ควบคุมกล้องหลักและอุปกรณ์จัดแสง/ไฟ ในกองถ่ายวิดีโอโฆษณา แฟชั่นแคมเปญ และพอดแคสต์.
• 2 ถ่ายทำและตัดต่อวิดีโอแนวตั้ง (Shorts / Reels / TikTok) ด้วยสมาร์ตโฟนให้เทสดีและทันกระแส.
• 3 Backup และจัดระเบียบไฟล์ลงคลังระบบ Cloud/Drive ของบริษัทหลังปิดกอง.
• 4 ช่วยทีมตัดต่อ ลำดับภาพ หรือลงเอฟเฟกต์เบื้องต้น.
• 5 ร่วมประชุมแชร์ไอเดีย พัฒนาเทคนิคภาพ แสง และมุมกล้องใหม่ๆ ร่วมกับทีมครีเอทีฟ.
• 6 ดูแลบำรุงรักษาอุปกรณ์ถ่ายทำให้อยู่ในสภาพพร้อมใช้งาน.
• จบปริญญาตรีสายตรง (ภาพยนตร์, นิเทศฯ, สื่อสารมวลชน, ดิจิทัลมีเดีย) หรือมีทักษะงานวิดีโอแน่น มีความสนใจงานสาย Fashion & Lifestyle (ยินดีรับนักศึกษาจบใหม่).
• มีอุปกรณ์ส่วนตัวพร้อมทำงาน: กล้องวิดีโอ (Mirrorless/Cinema), สมาร์ตโฟนที่กล้องประสิทธิภาพดี และคอมพิวเตอร์ที่สเปกพร้อมสำหรับงานตัดต่อและจัดการไฟล์.
• มีทักษะ Multi-Skill ถ่ายงานได้ดีทั้งกล้องใหญ่/มือถือ และช่วยตัดต่อเบื้องต้นได้.
• เป็นคนเสพโซเชียล ทันเทรนด์ และเข้าใจธรรมชาติของวิดีโอแนวตั้ง.
• มีความรับผิดชอบและวินัยในตัวเองสูง ตรงต่อเวลา สามารถทำงานที่ได้รับมอบหมายได้โดยไม่ต้องมีคนคุม.
• ผลตอบแทนและสวัสดิการ.
• ฐานเงินเดือน: เริ่มต้นที่ 20,000 บาท (พิจารณาตามประสบการณ์และฝีมือ).
• ค่าเสื่อมสภาพอุปกรณ์ (Fixed Allowance): 3,000 บาท/เดือน (จ่ายคงที่แยกต่างหากทุกเดือน สำหรับค่าเสื่อมกล้อง คอมพิวเตอร์ และสมาร์ตโฟนส่วนตัวที่นำมาใช้ทำงาน).
• รวมรายรับการันตีต่อเดือนเริ่มต้น: 21,000 - 23,000 บาท.
• ค่าคิวพิเศษ (Incentive): มีเงินพิเศษเพิ่มให้แยกต่างหากเป็นรายคิว เมื่อออกกองงานลูกค้า.
• วิธีการสมัครและเอกสารที่ต้องแนบ.
• 1 Resume / ประวัติส่วนตัว และเบอร์ติดต่อ.
• 2 Portfolio / Showreel: ขอเป็น "งานวิดีโอ/โฆษณา/แฟชั่น" หรือ "ลิงก์ผลงาน TikTok / Reels" ที่เคยถ่ายทำเท่านั้น (รบกวนระบุหน้าที่ของคุณในคลิปนั้นๆ มาด้วย) ไม่รับพอร์ตภาพนิ่งงานแต่งหรืออีเวนต์ทั่วไป.
• 3 รายละเอียดอุปกรณ์: รุ่นกล้อง, รุ่นสมาร์ตโฟน และสเปกคอมพิวเตอร์ที่จะนำมาใช้ทำงาน (มีค่าเสื่อมอุปกรณ์จ่ายให้ทุกเดือน).
• 4 ระบุเงินเดือนที่คาดหวัง (กรุณาระบุเฉพาะยอดฐานเงินเดือนที่ต้องการ ไม่รวมค่าเสื่อมอุปกรณ์ 3,000 บาท).
• (เกณฑ์การคัดเลือก: พิจารณาจากพอร์ตโฟลิโอ นัดสัมภาษณ์ และจะมีการจ้างทดลองงานแบบมีค่าจ้าง (Paid Trial) ออกกองจริงด้วยกัน 1-2 งานเพื่อดูเคมีหน้างานก่อนเซ็นสัญญาประจำ).

Experience:

2 years required

Skills:

Problem Solving, English

Job type:

Full-time

• Answer incoming calls and provide information to all customer requests at the first call solution (excluding policy cancellation request of direct marketing customers that transfer to retention team for further convincing).
• Carry out assignments and handle problems in accordance with call patterns, instructions, policies, procedures and / or accepted practices to ensure optimum level of Quality.
• Support customers to handle and eliminate day-to-day issues with enquiries.
• 2) Quality ManagementBe responsible for delivery our service offers with excellent service as well as handling the complex or difficult cases.
• Skill sets and the customer satisfaction measured by Bottom Up and Top Down NPS.
• Communicate professionally at all time with customers, other team and other department to ensure consistently effective working relationships.
• Contribute or be involved in Contact Centre process and procedural analysis or projects as and when required.
• 3) Business Acumen and multiple programs / systemsProcess and record new transactions.
• For those with non-call resolution, will escalate the case in the tracking service request - Footprints program to Functional Unit.
• Must HaveBachelor's degree in any fields.
• Minimum 2 years' experience in insurance operations, customer services, call center or other related field.
• Nice to HaveInsurance product knowledge.
• Customer service managerial skill.
• Problem solving decision making.
• Collaboration Data protection are required.
• Able to communicate in English is plu.
• Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

Experience:

2 years required

Skills:

Budgeting, Purchasing, Problem Solving

Job type:

Full-time

• Co-ordinate to IT for releasing telephone signal.
• Adjust and solve problem of telephone equipment and wire connected.
• Telephone conference usage.
• 2) CISCO VC System and Meeting roomsSolve problem of VC CISCO.
• Coordinate with vendors for repair and maintenance.
• 3) SMS Gateway/Application/Web based: TRUE Move / Digital Marketing CenterCoordinate to vendor for price and agreement.
• Create user such as UI, Claims, POS, Medical, MKT etc.
• Receive SMS requested form: 1 way / 2 ways SMS.
• Send out as request and inform status to user.
• Create SMS status report and send to user via email.
• Monitor and solve the problem.
• Monthly expenses report to user via email.
• 4) Billing Telephone Fax SystemCreate group department of each cost center to be easy for making the report and allocate expense.
• Create report and retrieve report both call in and out to user and call center 1373.
• 5) Air Card/ Mobile PhoneReceive the request from department in managing air card and mobile phone, based on the policy.
• Coordinate with the external parties (e.g. TRUE, Dtac, AIS) to provide air card and mobile phone with package.
• Distribute air card to employees.
• 6) Service Maintenance/ repair of Office facilities equipmentReceive the request for maintenance of Xerox machine, thermal binding machine, signet company machine, facsimile, LCD projector, AV System, Locker.
• Perform primary investigation and fix machines.
• Coordinate with vendors.
• Prepare document and request for budgeting.
• 7) Access Control CCTV SystemAccess Control.
• Receive the request from departments or HR to add/ update/ cancel the authorization to access the company.
• Maintain the authorization to access the company in the system.
• Provide the reports regarding to access information, based on the request.
• Coordinate with vendors for fixation of access control system and plan for PM activity.
• CCTV.
• Prepare and perform purchasing process for CCTV setup.
• Coordinate with vendor to setup and repair CCTV and plan for PM activity.
• Monitor the problem/ issues of CCTV.
• Check and open the historical record for department based on the request.
• 8) General ServicesDaily floor survey on cleanliness, tidiness and readiness of their floor such as meeting room services, toilet, photocopier etc.
• Then submit weekly survey report to Manager every Monday.
• 9) Facility Management services request formCoaching others to complete job properly for a high quality of services under manager supervisor.
• After job completion, remind user to close jobs after job completion (NPS score will be given by users or else jobs cannot be closed).
• 10) AV systemSetup/test mini stadium system for major event activity as request and standby.
• Coordinate with vendors for plan PM activity.
• 11) Locker managementUpdate user list.
• Add/remove/set PIN password for user.
• Change battery and repair.
• Must HaveBachelor 'sdegree in any fields.
• At least 2 years in general affairs or administrative including maintenance function, service operations related function incl. administrative tasks, facility management or any related areas.
• Knowledge of supervisory principles, facilities maintenance, and relevant local laws, rules and regulations.
• Nice to HaveHigh customer and service orientation as well as a smart approach towards various stakeholders.
• Communication skills with goodEnglish.
• Customer orientation, Time management and problem solving.
• Computer skills i.e. MS Office, Outlook, Excel and Word is required.
• Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

Job type:

Full-time

• Meet the sales, service and attach rate goals set for the store locations and in most cases aggressively beat these goals, ensuring individual and store results exceed other locations.
• Be actively involved in all store level activities to ensure the highest possible revenue targets, service and attach rates are being fulfilled.
• Maintain high levels of customer service, satisfaction and integrity and minimise dissatisfaction and returned product volumes.
• Develop a strong working relationship, team-work and sense of mutual respect with in-store manager and members of the virtual team.
• Implement and deliver Apple directed initiatives and leverage Apple strategies and programs.
• Ensure store staff are well briefed and trained on new Apple products and promotions.
• Merchandiser and Brand AmbassadorEnsure that Apple product merchandising is always up to standard and updated as required to meet brand, product and segment specific information and promotions.
• Develop unique selling opportunities and programs with store sales manager and Territory Lead.
• Ensuring the store is merchandised and Apple products are displayed in accordance to the Apple merchandising guideline specific to the Apple branded fixture located in store.
• Always represent the Apple brand to the highest level.
• Training/CoachingMaintain an excellent sales, product and service knowledge at all times in order to deliver the best customer solution; use this knowledge to cross-train virtual team members.
• Aim to be a guru and leader in an area of specialisation and become a peer leader for the region.
• Assist with in-store training presentations to educate customers on the latest in innovation and total solutions; deliver in-store seminars on Apple specific products and solutions.
• Coach, train and develop staff members within the assigned location to advocate the features and benefits of Apple s products and services. Develop skill-sets and behaviours which will allow them to bring these to life in a sales interaction with customers on a daily basis.
• Business ManagementMaintain regular contact with Apple Operations to ensure smooth order and delivery process.
• Arrange sales meetings with store managers to discuss inventory levels and restocking requirements as per planned call cycle activity.
• Arrange and conduct Quarterly Reviews with Store, Area or Regional management to discuss the performance of the store and the plans for growth in future quarters.
• Preferred Qualifications
• Proven track record in the delivery of aggressive growth targets against closely measured goals
• Experience in proactively and directly approaching tentative customers and enthusing them about innovative products and lifestyle solutions
• Aggressive focus on goals and continuous improvement
• Customer service experience
• Advanced communication skills and excellent presentation skills
• Strong technical aptitude
• Mature approach, decision-making and follow through
• Hardware and service sales background in a retail environment
• Involvement in carrying out in-store merchandising plans
• Apple product and channel experience
• Understanding of operations and logistics
• Retail sales experience (1-3 years)
• Will be required to work full time roster Tuesday - Saturday

Experience:

2 years required

Skills:

Problem Solving, Excel, English

Job type:

Full-time

• Customer Services.
• Answer incoming calls and provide information to all customer requests at the first call solution (excluding policy cancellation request of direct marketing customers that transfer to retention team for further convincing).
• Carry out assignments and handle problems in accordance with call patterns, instructions, policies, procedures and / or accepted practices to ensure optimum level of Quality.
• Support customers to handle and eliminate day-to-day issues with enquiries.
• Quality Management.
• Be responsible for delivery our service offers with excellent service as well as handling the complex or difficult cases.
• Skill sets and the customer satisfaction measured by Bottom Up and Top Down NPS.
• Communicate professionally at all time with customers, other team and other department to ensure consistently effective working relationships.
• Contribute or be involved in Contact Centre process and procedural analysis or projects as and when required.Provide the after-sale service and handle customer complaints and provide solutions in order to meet customer's satisfaction which determine potential business opportunities to achieve targeted growth.
• Handle difficult special calls and solve other issues escalated by agents follow up with various departments on problem solving or information sharing if needed.
• Ensure performance and take timely action to drive the continuous customer service satisfaction improvement.
• Incoming cases and calls monitoring and job assignment including calls and email.
• Must HaveBachelor's degree in any fields.
• At least 2 years in customer service, call centre experience from health and general insurance.
• Good communications skills both written and spoken Thai and English.
• Excellent customer service mind and Self-motivated.
• Nice to HaveGood Influencing, negotiating, presentation and motivation skills.
• The Knowledge of insurance operations and processes will be the advantage.
• Good computer knowledge and skills including Microsoft word/ excel, and database management.
• Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

Experience:

1 year required

Skills:

Express, Assurance, Compliance

Job type:

Full-time

• Manage Customer Service Team Oversee the day-to-day operations of the customer service team, ensuring optimal performance and achievement of KPIs such as response time, resolution time, and customer satisfaction (CSAT).
• Process Optimization Continuously evaluate and optimize customer service processes and workflows to improve efficiency, reduce costs, and enhance the customer experience.
• Monitor and Analyze Performance Metrics Track key performance indicators (KPIs), inc ...
• Develop and Implement Training Programs Create and implement training programs for customer service agents, ensuring they are knowledgeable about products, services, and best practices in customer support.
• Handle Escalations and Complex Cases Act as the point of escalation for complex customer issues, ensuring timely and effective resolutions while maintaining a high level of customer satisfaction.
• Collaborate with Cross-Functional Teams Work closely with product, IT, and sales teams to address customer needs, enhance service offerings, and resolve systemic issues affecting service quality.
• Maintain Quality Assurance Oversee the implementation of quality assurance (QA) processes, monitoring customer interactions to ensure compliance with company standards and continuous improvement.
• Requirements Bachelor's degree in Business Administration, Operations Management, or a related field. Relevant certifications or advanced degrees are a plus.
• At least 1-2 years of experience in customer service or operations management, with a proven track record of leading and improving customer service teams.
• Strong leadership and team management skills with the ability to motivate, mentor, and develop customer service agents.
• Ability to analyze service data, performance metrics, and customer feedback to drive operational improvements.
• Strong verbal and written communication skills, capable of interacting with various internal stakeholders and handling customer escalations effectively.
• Ability to think critically, troubleshoot complex issues, and implement solutions in high-pressure environments.
• A deep commitment to delivering high-quality service and an understanding of customer needs, ensuring a positive customer experience.
• Ability to manage multiple tasks, prioritize workload effectively, and ensure deadlines and objectives are met consistently.

Job type:

Full-time

• จัดเรียงสินค้าตามข้อกำหนดของแต่ละผลิตภัณฑ์.
• จัดเรียงสินค้าให้ให้ทันต่อการเปลี่ยนแปลงในแต่ละช่วงการส่งเสริมการขายของแต่ละผลิตภัณฑ์.
• ประสานงานกับฝ่ายขาย เพื่อให้แน่ใจว่าได้รับข้อมูลการจัดเรียงที่ถูกต้องตามแต่ละผลิตภํณฑ์หรือการส่งเสริมการขาย.
• ดูแลควบคุมปริมาณสินค้าไม่ให้มากเกินหรือสินค้าไม่พอเพียงพอต่อการขาย.
• ดูแลรักษาความสะอาดของชั้นวางสินค้าให้เรียบร้อย.
• Requisition Number: 219286 Job Function: Field Marketing

Experience:

No experience required

Skills:

Thai

Job type:

Full-time

• หากผ่านการพิจารณาต้องมีบุคคลค้ำประกันการทำงาน.
• กรอกใบสมัครที่ห้างทองมหานคร 168 (สำนักงานใหญ่)หน้าโรงเรียนราชินี.
• สามารถเข้ามาสมัครได้ทุกวันเวลา 11.00-15.00 น.
• เตรียมรูปถ่าย 1 นิ้ว 2 ใบ สำเนาบัตรประชาชน ทะเบียนบ้าน และวุฒิการศึกษา.
• สอบถามข้อมูลเพิ่มเติม โทร 096-1683477, Line ID: @mhn168.

Experience:

2 years required

Job type:

Full-time

• Provide day-to-day customer experience support across multiple channels (e.g. call center, email, chat, digital platforms).
• Handle and resolve customer issues, inquiries, and complaints in a timely and professional manner.
• Analyze customer feedback, tickets, and service data to identify recurring issues and improvement opportunities.
• Coordinate with internal teams (IT, Operations, Product, Marketing) to support issue resolution and service enhancements.
• Support CX process documentation, service workflows, and standard operating procedures (SOPs).
• Assist in monitoring service performance against SLAs, KPIs, and CX metrics (e.g. CSAT, NPS).
• Prepare reports and insights for stakeholders on customer experience trends.
• Support CX initiatives, pilots, and improvement projects as assigned.
• Bachelor s degree in Business, Marketing, Communications, IT, or related fields.
• 2-5 years of experience in customer support, service operations, or CX-related roles.
• Strong communication and problem-solving skills.
• Experience working with CRM, ticketing, or customer support systems.
• Ability to work in a fast-paced, client-facing environment.
• Good analytical skills with attention to detail.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Shape the future with confidence EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Experience:

No experience required

Skills:

Video Editing, Photo Editing, Content Creator, Thai, English

Job type:

Full-time

• Create artwork for Social Media, Ads, and Website.
• Produce short-form videos for TikTok / Reels.
• Shoot photos and videos using a mobile phone.
• Edit videos quickly (CapCut / VN / Premiere, etc.).
• Use AI tools to support visuals, ideas, and backgrounds.
• Produce content consistently and experiment with different formats.
• Fresh graduate or 0-2 years of experience.
• Proficient in Photoshop / Illustrator / Canva.
• Able to use video editing tools (CapCut / VN / Premiere).
• Basic mobile photography and videography skills.
• Interested in AI tools (Midjourney / DALL-E / Runway / CapCut AI, etc.).
• Good sense of composition, color, and visual mood.
• Actively consumes content on TikTok / Instagram / YouTube Shorts.
• Willing to learn, experiment, and iterate quickly.
• Important
• This is not a production role.
• We focus on fast, practical content for social media, not large-scale shoots.
• You should be comfortable working quickly, creating consistently, and testing ideas.
• What We re Looking For.
• Someone who can execute ideas into real content.
• Someone who understands what makes people stop scrolling.
• Someone who sees design and content as tools to communicate and sell.
• How to Apply
• Portfolio.
• Any past image or video work.
• Social media account (if available).
• 1 short video (10-15 seconds).
• 1 image (Instagram post).
• You can shoot, use AI, or combine both.
• It doesn t have to be perfect we want to see your thinking.
• We re not looking for someone who just wants a job.
• We re looking for someone who wants to get better fast.

Skills:

Creativity

Job type:

Full-time

• As the Store Manager of Tiffany & Co., your main mission is to build a high performing team and to exceed the sales plan,.
• You will craft an exceptional client portfolio and build the Tiffany client experience,.
• Provide your fullest support in daily store operations and maintenance.
• Celebrating Joy at Tiffany.
• Be an experienced leader with management experience in retail, luxury retail, or relevant customer related experience,.
• Have excellent team management experience with the ability to build and grow high performing teams,.
• Have a proven track record in store operations with managing profitability and operations efficiencies,.
• Proven ability to develop new opportunities and maintain client relationships while ensuring brand recognition and penetration in market,.
• Live our values of optimism, love, inclusivity, and creativity,.
• Shining Brightly with Tiffany.
• You will be part of one of the most creative, diverse, and inclusive team that demonstrates thoughtfulness, care, and optimism.
• Be part of a daring ambition and craft the future of Tiffany.
• A whole chapter of opportunities within Tiffany and the LVMH group where you can guide your own career, accomplish your goals, and achieve your aspirations.
• The Tiffany Experience.
• Our HR team will connect with you to get to know you better and to share the Maison s values and culture.
• Then, you will be meet with our Market Director to assess your suitability and the opportunity to find out how Tiffany & Co. can help you to succeed.
• For the final round, you will meet with our President who will share on a broader perspective, focusing on company s goals and your potential impact on the company s strategic objectives.
• TIFFANY & CO.
• MAISONFounded in 1837 by Charles Lewis Tiffany in New York City, Tiffany & Co. is one of the world s most prestigious houses for jewelry and accessories. Love has been the driving force of Tiffany & Co. since its inception, uniting the jeweler s core values of inventiveness, craft and joy in designs that endure across generations.
• As a global pioneer in the art of fine jewelry, Tiffany has spent almost two centuries perfecting its craft and setting benchmarks within the industry. It is through this unwavering vow to excellence and expertise, to heritage and innovation, to optimism and possibility that Tiffany continues its legacy, creating designs that inspire people to express and celebrate the many facets of love.

Experience:

No experience required

Job type:

Full-time

• Sell products and services (in-store & digital) that meet customer needs.
• Promote complete solutions: products, services, and experiences.
• Build strong customer relationships and loyalty across all channels.
• Support payment options, basic repairs, and personalization services.
• Promote solutions via store, digital, and social platforms.
• Store & Omnichannel Experience.
• Ensure attractive, customer-friendly, and safe layouts.
• Guarantee product availability (store & online).
• Deliver a seamless omnichannel experience (SIBC & quick store strategy).
• Ensure safety for customers, products, and data.
• Contribute to sustainable practices (eco-design, waste management).
• Passion for sports.
• Good Thai & English communication.
• Customer-focused and proactive.
• Comfortable in a fast-paced environment.
• Strong listening and communication skills.
• Positive attitude, able to work weekends/public holidays.
• Live Decathlon values: Vitality, Responsibility, Generosity, Authenticity.
• Decathlonian Benefits.
• Be a shareholder, with an exclusive annual option to invest in Decathlon s Shares.
• Provident fund.
• Competitive salary.
• Group insurance (life, health, dental).
• Performance bonus.
• Employee discount.
• Learning environment with real impact.
• Local & global career opportunities.

Skills:

Microsoft Office, Social media, English

Job type:

Full-time

• Bachelor s Degree or at least Diploma or equivalent in any discipline.
• Must have B2 level English Language proficiency (reading, writing, speaking and aural comprehension) https://www.coe.int/en/web/common-european-framework-reference-languages/level-descriptions.
• Work experience:Minimum of 6 months work experience in customer support in any industry.
• Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field.
• Call centre experience is not a must but would be a distinct advantage.
• Required Interpersonal Skills:Passionate about communication and interacting with people is key to success in this role.
• Able to receive continuous feedback and work in a fast-paced working environment.
• Positive attitude and willingness to learn and go the extra mile for self-improvement.
• Good reasoning and analytical skills.
• Able to demonstrate critical thinking, a proactive attitude.
• Must be able to speak, read and write the required language to support.
• Technical Skills:Minimum typing speed of 40wpm with a 90% accuracy score.
• Computer literate and fully conversant in Microsoft Windows and Microsoft Office.
• Responsibilities (May perform other duties as requested that may not be specifically addressed in this document) Assist our community and help resolve inquiries empathetically, accurately and on time.
• Become and remain knowledgeable about social media products and community standards.
• Make well balanced decisions and personally driven to be an effective advocate for our community.
• Strong interpersonal skills, verbal and written communication skills and most importantly empathy.
• Display a strong bias to doing what s right for our community in supporting social media s mission.
• Investigate and resolve issues that are reported on social media such as requests for account support and reports of potentially abusive content.
• Respond to user inquiries with high quality, speed, empathy and accuracy.
• Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users.
• Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site.
• Enforce social media Terms of Use by carefully monitoring reports of abuse on the site.
• Review the reported content within agreed turnaround times and standards of quality.
• Identify inefficiencies in workflows and suggest solutions.
• Recognize trends and patterns, and escalate issues outside the company policy to the global team.