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Experience:
7 years required
Job type:
Full-time
Salary:
negotiable
- Lead and manage CX support teams to deliver high-quality customer service across all channels.
- Define and oversee CX support strategies, operating models, and service frameworks.
- Own service performance management, including SLAs, KPIs, CSAT, NPS, and escalation handling.
- Act as the key point of contact for senior stakeholders regarding CX support performance and issues.
- Drive root-cause analysis of major customer issues and implement sustainable improvements.
- Collaborate with IT, Digital, Product, and Operations teams to enhance customer journeys and support processes.
- Establish and maintain CX governance, policies, and standard operating procedures.
- Manage incident escalation, crisis handling, and customer communication during service disruptions.
- Coach, develop, and performance-manage CX support team members.
- Prepare executive-level reports and insights on CX performance, risks, and improvement roadmap.
- Bachelor s or Master s degree in Business, Management, Marketing, IT, or related fields.
- 7-12 years of experience in customer experience, service operations, or customer support roles.
- Proven experience managing teams and complex stakeholder environments.
- Strong leadership, communication, and decision-making skills.
- Solid understanding of CX frameworks, customer journey management, and service design.
- Experience with CRM platforms, ticketing systems, and CX analytics tools.
- Ability to manage escalations and operate under pressure.
- If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
- The exceptional EY experience. It s yours to build.
- EY | Shape the future with confidence.
- EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Experience:
1 year required
Skills:
Adobe Illustrator, Thai, English
Job type:
Full-time
Salary:
āļŋ44,421
- We accept online applicaiotio only, please apply via the link below.
- Link: https://app.unv.org/opportunities/1784888021267845.
- Context
- The Communications and Knowledge Management Section provides media, web and knowledge services, helping disseminate key messages and support progress towards meeting the 2030 Agenda in the region. The Library ensures that ESCAP staff have the data and research tools they need in order to provide reliable and relevant guidance to the region and provides access to its knowledge products via a variety of digital initiatives.
- This position is located in the Communications and Knowledge Management Section (CKMS). The incumbent reports to the Associate Public Information Officer.
- Task description
- Serve as the primary photographer and videographer for the Economic and Social Commission for Asia and the Pacific (ESCAP) activities and intergovernmental meetings, as required, and edit photos and videos using professional software such as Adobe Lightroom, Photoshop, and Premiere Pro, ensuring alignment with ESCAP s visual identity.
- Coordinate on-ground photography and videography requests and scheduling. Ensure all assigned photographers and videographers are provided with the relevant ESCAP coverage guidelines.
- Ensure all coverage files are tagged with the relevant metadata and uploaded to the relevant outreach platforms like Flickr and CKMS archives.
- Film interviews or short video messages with senior officials of ESCAP or experts.
- Provide video production services, including setting up lights, shooting, drafting scripts and storylines, and post-production editing.
- Coordinate incoming multimedia and digital outreach product requests from Divisions and social media campaign implementation. Follow up with requestors for product requirements and briefs prior to commencing production.
- Produce multimedia and design products including infographics, motion graphics, social media cards, short videos and reels, and voxpop interviews.
- Assist with the content management of ESCAP outreach platforms and audiovisual assets database.
- Assist in reviewing incoming multimedia and digital outreach materials submitted against ESCAP branding and communications guidelines.
- Conduct background research to support multimedia production in relevant thematic areas, including new creative approaches and use of emerging technologies in multimedia production and digital outreach.
- Develop visual workflows, storyboards, and concepts to create engaging content for social media.
- Perform other communications and digital outreach duties as requested.
- Languages
- English, Level: Fluent, Required.
- Required education level
- Bachelor's degree in A first-level university degree in communication, journalism, multimedia, photography, arts, documentary videography, film production, graphic design, marketing, digital media, public information, or related area.
- Skills and experience
- A minimum of 1 year of demonstrable experience in photography, videography, film, public communication, journalism, media advertising, graphic design, international broadcasting, or a related area is required.
- Solid overall computer literacy, including proficiency in Microsoft Office applications (e.g., Excel, Word), email, and internet use; proficiency in Adobe Creative Cloud or similar applications for photo and video editing is required.
- Excellent oral and written communication skills, including strong drafting, formulation, and reporting abilities.
- High level of accuracy and professionalism in document production and editing.
- Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels; familiarity with communication for development (C4D) tools and approaches is an asset.
- Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively within a multicultural team of international and national personnel.
- Self-motivated, with the ability to work with minimal supervision and meet tight deadlines..
Skills:
Automation, Salesforce, Vietnamese
Job type:
Full-time
Salary:
negotiable
- Fluent Vietnamese Language Skills Mandatory.
- Based in Bangkok - Open to relocation.
- Role Summary.
- The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value customers who purchase the Signature Success Plan achieve a significant return on their investment with our platform. This role functions as an extension of the customer s workforce and a trusted advisor, providing guidance and advice to customer organizations. The CSM is responsible for identifying and addressing both technical and business concerns, aligning them strategically with customer priorities, projects, and problems.
- Customer Accountability and Value Alignment.
- Serve as the single point of customer accountability responsible for the delivery of all Signature deliverables, the overall customer experience, and renewal and expansion.
- Coordinate all deliverables the customer is entitled to, overseeing the experience throughout the Signature lifecycle.
- Apply the correct processes to address customer needs and ensure value is delivered through the Signature offer.
- Successfully align with and manage both Business and Technical Stakeholders, focusing on aligning Business Value and Technical Goals to the Signature offer.
- Prioritize the most urgent work activities, organize tasks to avoid missing key steps, and create basic plans to focus time, taking responsibility for assigned tasks.
- Use internal resources to increase effectiveness and rely on managers or mentors for guidance on priority problems.
- Strategic Advisory and Stakeholder Management.
- Develop and maintain strong relationships at key stakeholder levels, including cultivating executive-level relationships within customer IT and business leadership.
- Act as a trusted advisor by gaining trust through mutual goals, understanding the customer s business model, and applying proven solutions to their problems.
- Solidify partnership commitments and drive innovation aligned with customers' business challenges.
- Increase customer engagement with products and services and identify major political barriers to customer success.
- Partner with more experienced team members to solve complex problems and develop strategic success plans when needed.
- Technical Health, Adoption, and Risk Management.
- AI Literacy: Proficiency in using AI agents to automate routine tasks such as meeting summaries, QBR data collection, and initial health monitoring.
- Prompt Engineering Basics: Ability to use natural-language commands to guide AI agents in retrieving accurate customer data and generating first drafts of success plans.
- AI Engagement Monitoring: Using AI-driven sentiment and intent analysis to flag early customer concerns for human intervention.
- Collaborative Learning: Actively seeking out "Agentblazer" training and certifications to stay current on autonomous agent capabilities.
- Learning & Development: Apply product knowledge and expertise to address technical concerns, use this knowledge to ask ** effective diagnosis questions**, and align platform features with customer priorities and roadmaps.
- Proactively monitor and conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement.
- Act as the primary point of contact for major incidents, ensuring timely communications and resolution of issues.
- Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities.
- Form a clear plan for client engagements, communicate clearly and proactively with collaborators, and keep the customer goal central to decision-making.
- Vietnamese Language skills mandatory.
- Experienced business professional, preferably with 3+ years relevant industry expertise in Customer Success, SaaS platform use, or related fields.
- Strong consulting skills and demonstrated ability to drive business value, facilitate discussions, handle objections, and influence C-level conversations.
- Possess industry-relevant expertise and begin honing skills in a relevant functional area. Should understand the broad impact of the industry on the customer s business.
- Excellent communication skills to articulate technical issues to diverse audiences and the ability to translate technical concepts into business terms.
- Actively seek out relevant learning activities, approach obstacles as growth opportunities, and seek experienced mentors to accelerate personal development.
- Working knowledge of core Sales Cloud features: Leads, Accounts, Contacts, Opportunities, Forecasting, Reports & Dashboards.
- Understanding of sales processes (lead-to-cash, opportunity management, pipeline management).
- Familiarity with Sales Cloud automation (workflows, process builder, flows for sales processes).
- Ability to demonstrate Lightning Sales Console and mobile app.
- Knowledge of common sales use cases (territory management, lead assignment, opportunity stages).
- Salesforce Certified Administrator (or within 90 days).
- Cloud Specific Experience Preferred.
- Sales Cloud Consultant certification.
- Experience with Sales Cloud features like Einstein Lead Scoring, Opportunity Insights, Activity Capture.
- Understanding of how Sales Cloud integrates with marketing automation and service tools.
- Note: This role is office-flexible, and the expectation is to be in office 3 days per week.
- LI-Y.
- Unleash Your Potential.
- When you join Salesforce, you ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine what s possible for yourself, for AI, and the world.
- Accommodations.
- If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
- Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
- Posting Statement.
- Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Experience:
5 years required
Skills:
Microsoft Office, English
Job type:
Full-time
Salary:
negotiable
- Monitor and continuously improve service processes in alignment with HQ guidelines and local CE BU requirements.
- Improve service coverage, service quality, and turnaround time to meet defined service targets.
- Analyze service network coverage and conduct benchmarking against key competitors.
- Establish and develop new authorized service dealers in weak or uncovered areas.
- Conduct service center audits and control service quality based on global standards and service operation KPIs.
- Service Center Improvement.
- Deploy global guidelines for standard CE service center operations, including the implementation of innovative systems to track repair status & enhance visibility for customers and internal stakeholders.
- Monitor service KPIs and provide structured feedback, corrective actions, and improvement solutions to service centers.
- Conduct regular business and performance review meetings with service center owners.
- Sales Support & Premium Service Operations.
- Manage and improve Premium Service operational performance with a strong focus on speed, quality, and customer experience.
- Enhance service quality through standardized operating procedures & engineer qualification control.
- Design and implement new Premium Service schemes aligned with customer pain points to drive sell-out & service revenue growth.
- Sales Collaboration & VOC Management.
- Respond promptly to sales-related VOC and cross-functional collaboration projects.
- Support sales initiatives through close coordination and joint problem-solving activities.
- Conduct onsite visits to key dealers to collect customer VOC and translate insights into actionable service operation improvements.
- Skills and Qualifications.
- Bachelor s degree or higher.
- At least 5 years of working experiences in Customer Service/After-Sales Service field.
- Great customer service skills and experienced with on-site deliver exclusive service to customer.
- Communication in Thai and English - able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner using preferred method and level as applicable to the job.
- Ability to work on-site independently and as a team.
- Results Orientation - proven ability to set and exceed established targets and willing to go the extra mile to ensure Customer Satisfaction.
- Ability to work in a multi-cultural environment.
- Flexibility to multi-task, prioritize and manage time effectively without compromising deadlines.
- Adaptability to Change - able to be flexible and supportive, react swiftly to, and able to positively and proactively assimilate change in a rapid growth environment.
- Systems & Software - proficient level of knowledge of Microsoft Office and/or relevant position software programs.
Experience:
2 years required
Job type:
Full-time
Salary:
negotiable
- Proactively communicate with our clients, ensuring the Tiffany Experience - uniquely tailored and personalised customer service.
- Deliver an uncompromising luxurious experience, maintaining efficiency in a fast-paced environment.
- Contribute to increase performance and elevate client development and selling ceremony.
- Drive sales and ensure that sales target are exceeded.
- Perfect Fit?.
- Be a Blue Box Enthusiast with passion for customer service and sales.
- 2-3 years of experience for Client Advisor or 4-5 Years of experience for Senior Client Advisor in a sales or customer service role and working toward targets and KPIs.
- Ability to build meaningful client relationships with a diverse population.
- Ability to be innovative and think outside of the box.
- You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays.
- Chinese Speaking skill is advantageous.
- Why Tiffany?.
- Generous salary, commission, incentives employee discounts and milestone gift.
- High performing, caring, fun and dynamic team.
- Culture focused on wellbeing, innovation and growth.
- Endless career opportunities with the largest luxury group - LVMH!.
- Never-ending training and individual up-skilling opportunities.
- Great mentoring from highly experienced management team.
- This is just the beginning.
- APPLY NOW.
- TIFFANY & CO.
- MAISONFounded in 1837 by Charles Lewis Tiffany in New York City, Tiffany & Co. is one of the world s most prestigious houses for jewelry and accessories. Love has been the driving force of Tiffany & Co. since its inception, uniting the jeweler s core values of inventiveness, craft and joy in designs that endure across generations.
- As a global pioneer in the art of fine jewelry, Tiffany has spent almost two centuries perfecting its craft and setting benchmarks within the industry. It is through this unwavering vow to excellence and expertise, to heritage and innovation, to optimism and possibility that Tiffany continues its legacy, creating designs that inspire people to express and celebrate the many facets of love.
Experience:
2 years required
Job type:
Full-time
Salary:
negotiable
- Excellent presentation (reflecting formal, sober elegance and well dressed)
- Excellent communication skills (oral & written)
- Self-confidence
- Service attitude
- Energy, empathy, resilience & optimism
- Growth and entrepreneur mindset
- Intellectual speed and agility
- Digital savvy (knowledge and use of online tools & networks)
- MANDATORY EDUCATION BACKGROUND
- Certified beautician diploma from a professional school.
- 2 years experience in beauty skincare service of similar level of luxury/skincare expertise, Or practice in luxury SPA/beauty institutes.
Job type:
Full-time
Salary:
negotiable
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Job type:
Full-time
Salary:
negotiable
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- Client Support.
- We're committed to bringing passion and customer focus to the business.
- If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.
Job type:
Full-time
Salary:
negotiable
- Empathy, energy resilience, optimism, self confidence.
- Luxury service attitude.
- Generate sales to achieve sales target by applying brand selling method, product knowledge and able to follow basic service flow across different touchpoints.
- Maintaining the counter/store quality and merchandising: maintain appearance and cleanliness of the store, merchandising, ensure on shelf product availability.
- Digital Savvy.
- Base Salary start at 25K (depend to experience) + Commision
Skills:
CAD, Compliance, Research, English
Job type:
Full-time
Salary:
negotiable
- The CAD Production Design - High Jewelry will translate concepts, and oversee the product functionality, and technical design elements including aesthetic, form, style, details and materials into 3D CAD models, ensuring design for manufacturability, design intent, and quality requirements are achieved during all phases of design development.
- Plan, create, and develop all 3D CAD models for new products and existing products, reverse engineering, and for all phases of design development in accordance with dep ...
- Create drawings for components by translating designs into 3D models and/or all components to meet critical requirements for use in Jewelry manufacturing.
- Ensure ALL models created are in keeping with CAD modeling best practices and manufacturing standards (e.g., closed solid objects, minimal object density, model/structure organization, etc.).
- Create, maintain and organize 2-D, 3-D shared design standards, specifications and templates. Prepare engineering and design materials in compliance with archiving procedures.
- Provide timely and innovative CAD solutions to complex mechanical problems, at any point in the production life cycle, and work with cross-functional teams to refine design critical requirements based on functional capabilities.
- Identify opportunities for Continuous Quality Improvement and the creation of efficiencies within areas of responsibility and overall department, with follow-up as needed for achieving successful outcomes.
- Perform regular print setups and conduct routine maintenance on all machines, manage post-processing of 3D prints on office 3D printers.
- Communicate printing supplies and material needs to Management, organize printing supplies, and material ordering. Facilitate waste removal.
- Ensure key product creation process dates/gates are met, tools are effectively utilized, and cross-functional teamwork occurs. Monitor and ensure adherence to timelines and accurate completion of projects. Communicate effectively to keep team updated on project status, issues, and concerns.
- Identify and communicate potential barriers to meeting completion timelines as soon as they arise.
- Actively participate in brainstorming sessions and, proactively flag critical issues for consideration that may impact design and/or design aesthetic when creating and transferring 3D CAD models, and at any point in the production life cycle.
- Proactively flag critical issues for consideration that may impact design integrity and/or aesthetic, manufacturing and/or quality of final product (e.g., meeting of tolerances, reliability between 3D CAD and final product) when creating and transferring 3D CAD models, and at any point in the production life cycle.
- Partner with internal BK teams to oversee CAD development regarding project direction, review of Concept Art / CAD timelines and issue.
- Provide relevant updates and propose solutions to Senior CAD Designers, Managers, Directors, and cross-functional departments on project direction, review of CAD files, timelines, and any potential challenges.
- Attend and actively participate in internal meetings with Management to provide feedback on new and/or updated standards, templates, and processes.
- Proactively communicate risks and opportunities to all relevant US based counterparts.
- Support internal and external suppliers as needed by the project team to demonstrate product requirements and techniques.
- Identify opportunities for improvement and creation of efficiencies within area of responsibility and overall department. Create and implement plans to achieve results.
- Lead by example by sharing learnings, outcomes, and proven innovative approaches with the CAD team to foster collaborative growth opportunities and idea exchange.
- Create opportunities to research and operationalize innovative processes during the design, concept, and prototyping stages of the design life cycle.
- Propose, develop, and enhance new and existing CAD workflows, and supporting communication tools as needed.
- Remain current with industry standards and knowledge related but not limited to; CAD, Model Making, Gold/Metalsmithing, material properties of precious and non-precious materials from different manufacturing processes (e.g. direct casting from 3D model vs. hand fabricated assembly).
- When required, work with IT and management to implement and troubleshoot new and existing CAD technology; update/advise management on departmental software/technology upgrades; and work with IT and Design Administration to implement modern technology.
- Bachelor s degree in Jewelry Design, Jewelry Art or in related design field; combination of experience.
- Significant CAD and model making training and experience with high degree of aesthetic sensibility.
- Manufacturing knowledge of jewelry making and/or other related industries.
- Expert skill set in Rhino software, SubD tool in Rhino, Z-Brush, Jewelry Design.
- Proficiency in the Adobe Suite; Photoshop, illustrator, InDesign.
- Ability to work independently, to adapt and meet urgent timelines under high demand conditions.
- Excellent communication skills, written and verbal. Good people skills and team player.
- English Professional Working Proficiency - Perform the core responsibilities of the role that require English communication.
- Proficiency in Photorealistic rendering and animation software, Keyshot, V-Ray.
- Prominent level of professionalism and communication.
- Jewelry industry certification.
- TIFFANY & CO.
- MAISONFounded in 1837 by Charles Lewis Tiffany in New York City, Tiffany & Co. is one of the world s most prestigious houses for jewelry and accessories. Love has been the driving force of Tiffany & Co. since its inception, uniting the jeweler s core values of inventiveness, craft and joy in designs that endure across generations.
- As a global pioneer in the art of fine jewelry, Tiffany has spent almost two centuries perfecting its craft and setting benchmarks within the industry. It is through this unwavering vow to excellence and expertise, to heritage and innovation, to optimism and possibility that Tiffany continues its legacy, creating designs that inspire people to express and celebrate the many facets of love.
Experience:
No experience required
Skills:
Content Creator
Job type:
Full-time
Salary:
āļŋ15,000 - āļŋ22,000, negotiable
- āļāļĨāļīāļāļāļāļāđāļāļāļāđāļāļĩāđāļāđāļēāļŠāļāđāļāđāļāļ·āđāļāļĨāļāļŠāļ·āđāļāļāļāļāđāļĨāļāđāļĨāļāđāļāļĨāļāļāļāļĢāđāļĄāļāđāļēāļ āđ āđāļāđāļ Facebook, Line OA.
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- āđāļĨāļ°āļāļ·āđāļ āđ āļāļĩāđāđāļāđāļĢāļąāļāļĄāļāļāļŦāļĄāļēāļĒ.
- āļĄāļĩāļāļąāļĻāļāļāļāļīāđāļāļāļēāļĢāļāļģāļāļēāļāđāļāļīāļāļāļ§āļ.
- āļĄāļĩāļāļ§āļēāļĄāļĢāļąāļāļāļīāļāļāļāļāļŠāļđāļ.
- āļŠāļēāļĄāļēāļĢāļāļāļāļāđāļāđāļĢāļāļāļāļāļēāļāļāļēāļĢāļāļģāļāļēāļāļāļąāļāđāļāđāļāļĩ.
- āļĄāļĩāļāļ§āļēāļĄāļāļīāļāļŠāļĢāđāļēāļāļŠāļĢāļĢāļāđ āļāļąāļāļŠāļĄāļąāļĒ.
- āļĄāļĩāļĄāļāļļāļĐāļĒāđāļŠāļąāļĄāļāļąāļāļāđāļāļĩāđāļāļĩāļŠāļēāļĄāļēāļĢāļāļāļīāļāļāđāļāļāļĢāļ°āļŠāļēāļāļāļēāļāļāļąāļāļāļđāđāļĢāđāļ§āļĄāļāļēāļāđāļĨāļ°āļāļāļąāļāļāļēāļāđāļāđāļāļāļāļāļ·āđāļāđ āđāļāđāđāļāđāļāļāļĒāđāļēāļāļāļĩ.
- āļāļĢāļ°āļāļąāļāļŠāļąāļāļāļĄ.
- āļ§āļąāļāļŦāļĒāļļāļāļāļĢāļ°āļāļģāļāļĩ.
- āļāļĢāļīāļāļāđāļāļāđāļāļĩāđāļĒāļ§āļāļĢāļ°āļāļģāļāļĩ.
- āļāđāļēāļāļģāļāļēāļāļĨāđāļ§āļāđāļ§āļĨāļē.
- āđāļāļāļąāļŠāļāļēāļĄāļāļĨāļāļēāļ (āļāļēāļĢāļĩāļāļāļĩ 1 āđāļāļ·āļāļ āđāļĄāļ·āđāļāļāļģāļāļēāļāļāļĢāļ 1 āļāļĩ).
- āļāļāļāļąāļāļāļēāđāļĨāļ°āļŠāļļāļāļ āļēāļ 20,000 āļāļēāļ (āđāļĄāļ·āđāļāļāļģāļāļēāļāļāļĢāļ 2 āļāļĩ).
- āļāļĢāļ°āļāļąāļāļŠāļļāļāļ āļēāļāđāļĨāļ°āļāļļāļāļąāļāļīāđāļŦāļāļļ (āđāļĄāļ·āđāļāļāļģāļāļēāļāļāļĢāļ 3 āļāļĩ āļŦāļĢāļ·āļāđāļāđāļ Senior āļāļķāđāļāđāļ).
- āļāļĢāļīāļāļāđāļāļāđāļāļĩāđāļĒāļ§āļāđāļēāļāļāļĢāļ°āđāļāļĻ āļāļĢāļāļĩāļĒāļāļāļāļēāļĒ āļāļĢāļ°āļāļģāļāļĩāļāļĩāđāļāļģāļŦāļāļāļāļķāļāđāļāđāļē āļāđāļēāļāđāļāļĢāļāļĢāļķāđāļāļāļĩāđāļĢāļ.
- āļāļāļĢāļ§āļĄāļāļāļąāļāļāļēāļ āļāļāļĄāđāļĨāļ°āļāđāļģāļŠāđāļ§āļāļāļĨāļēāļ 5,000 āļāļēāļ āļāđāļāđāļāļ·āļāļ.
- āļāļ·āđāļāđ āļāļēāļĄāļāđāļāļāļāļĨāļāļāļāļāļāļĢāļīāļĐāļąāļ.
- āđāļ§āļĨāļēāļāļģāļāļēāļ.
- āđāļ§āļĨāļēāļāļēāļ āļāļąāļāļāļĢāđ-āļĻāļļāļāļĢāđ 9.00-18.00 āļ.
- āļŦāļĄāļđāđāļāđāļēāļ āđāļāļĢāļāļāļēāļĢ āļāļąāļĒāļĒāđ āļĢāļēāļāļāļĪāļāļĐāđ.
Skills:
Creativity, English
Job type:
Full-time
Salary:
negotiable
- Execute and maintain boutique VM in alignment with VM guidelines, brand standards, and market priorities.
- Ensure all windows, in store displays, signage, visuals, and point of sale materials consistently reflect CHANEL s image, creativity, and excellence.
- Balance brand aesthetics with commercial impact, demonstrating a clear understanding of how visual merchandising supports sell through, client engagement, and overall boutique performance, including during commercial moments and events.
- Support VM execution for boutique based events and activations, working closely with relevant stakeholders to ensure seamless implementation.
- Act as a VM partner to Fashion Advisors, Boutique Operations, Style Team, and the Boutique Management team, ensuring VM processes are well coordinated and efficiently managed.
- Train, coach, and regularly communicate with Fashion Advisors and relevant boutique counterparts on VM principles, execution standards, and updates to VM guidelines.
- Prepare monthly and ad hoc VM reports with visual documentation to track execution quality and improvements.
- You are energised by.
- Creating and bringing to life meaningful client experiences that embody CHANEL s luxury codes, creativity, and brand image at the boutique level.
- Contributing directly to the creation and safeguarding of CHANEL s brand image, translating vision and aesthetics into impactful visual merchandising execution.
- Working in a dynamic retail environment where excellence, attention to detail, and high standards are both expected and celebrated.
- Representing CHANEL with pride, authenticity, and passion, and playing a key role in how the House is experienced by clients every day.
- What you will bring.
- Bachelor s Degree in a related field.
- Relevant experience in Visual Merchandising, preferably within luxury fashion or fast fashion; experience in adjacent industries such as beauty or lifestyle is also welcome.
- Strong understanding of boutique operations and VM execution within a retail environment.
- Fluent in Thai with effective working proficiency in English.
- Strong communication and interpersonal skills, with the ability to work closely across multiple teams and stakeholder groups.
- A collaborative team player with a growth mindset, open to feedback, yet capable of operating independently with a strong sense of ownership.
- Highly organized, detail oriented, and able to manage multiple priorities in a fast paced retail environment.
- Flexible and willing to work non standard hours such as after work hours or weekends as required to support boutique operations and VM execution.
- At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to Chanel.
Skills:
Microsoft Office, English
Job type:
Full-time
Salary:
negotiable
- 32434 Notification Center Officer.
- 32466 Assistant Manager, Notification Center.
- Provide initial advice to customers regarding immediate accident situations.
- Receive accident notifications via telephone and coordinate inspections by dispatching accident surveyors for customers.
- Coordinate with accident survey staff to dispatch them for accident inspection.
- Male or female, age 20 years and above.
- Education: High school diploma (Mathayom 6), vocational certificate (āļāļ§āļ), or bachelor s degree.
- No experience required, but experience will be considered as an advantage.
- Ability to communicate in English will be considered as an advantage.
- Able to use computers and Microsoft Office programs at a good level.
Experience:
2 years required
Skills:
Accounting, English
Job type:
Full-time
Salary:
negotiable
- Department: Operations Support.
- Company: āļāļĢāļīāļĐāļąāļ āļāļĩāđāļāđāļĄāđāļāđāļĄ āļĄāļīāļ§āļŠāļīāļ āļāļģāļāļąāļ (āļĄāļŦāļēāļāļ).
- Ensure timely reports for submission to the relevant parties.
- Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources.
- Responsible for whole business day-to-day operations e.g. quotation, purchase order, withholding tax and billing process for supplier.
- Monitor data input, processing information, paperwork, and filling documents..
- 2+ years of experience especially in operations, business support, or sales support.
- Bachelor s degree in business administration, accounting or related fields.
- Strong interpersonal, communication and leadership skills.
- Experienced in managing many projects at once.
- Basic proficiency in Microsoft Excel.
- Result-Oriented and can deliver results with limited time and resources.
- Good Command in English.
- āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ 2 āļāļĩāļāļķāđāļāđāļ.
- āļāļģāļāļ§āļ 1 āļāļąāļāļĢāļē.
Job type:
Full-time
Salary:
negotiable
- āļāļąāļāļāļģāđāļāļāļŠāļēāļĢāđāļāļīāļāļāđāļēāđāļāđāļāđāļēāļĒ.
- āļāļąāļāđāļāđāļāđāļĨāļ°āļŠāđāļāđāļāļāļŠāļēāļĢāđāļŦāđ Accounting Outsource.
- āļŠāļĢāļĢāļŦāļē Supplier āđāļĨāļ°āļāļģāđāļāļīāļāļāļēāļĢāļāļąāļāļāļ·āđāļāļāļēāļĄāļāļĩāđāđāļāđāļĢāļąāļāļĄāļāļāļŦāļĄāļēāļĒ.
- āļāļąāļāļāļēāļĢāļāļąāļāļŦāļĄāļēāļĒ.
- āļāļąāļāļāļģāđāļāļāļŠāļēāļĢāļāļĢāļīāļĐāļąāļāđāļĨāļ°āļāļąāļāļāļķāļāļāļēāļĢāļāļĢāļ°āļāļļāļĄāļāļāļ°āļāļĢāļĢāļĄāļāļēāļĢ.
- āļāļđāđāļĨāļāļąāļāļāļēāļĢāļāļąāļāļāļĩāļāļēāļĢāđāļāļīāļ.
- āļāļēāļāļāļļāļĢāļāļēāļĢāļāđāļēāļĒāļāļēāļĒ.
- āļŠāļĢāđāļēāļāđāļāļāļŠāļēāļĢāļāļēāļĄāļāļĩāđāđāļāđāļĢāļąāļāļĄāļāļāļŦāļĄāļēāļĒ āđāļāđāļ āļŠāļąāļāļāļēāļāđāļēāļ, SOW, Quotation, Invoice, āđāļāļāļģāļāļąāļāļ āļēāļĐāļĩ.
- āļāļąāļāļāļēāļĢāļāļēāļĢāļāļāļāļāļĢāļīāļāļēāļĢ Messenger.
- āļāļģāđāļāļīāļāļāļēāļĢāļ§āļēāļāļāļīāļĨ, āļĢāļąāļāđāļāđāļ-āļāļķāđāļāđāļāļīāļ, āđāļĨāļ°āļāļīāļāļāļēāļĄāļŦāļāļĩāđ.
- āļāļīāļāļāđāļāļāļĢāļ°āļŠāļēāļāļāļēāļāļāļąāļāļāđāļēāļĒāļāļąāļāļāļĩāļāļāļāļĨāļđāļāļāđāļēāđāļāļĩāđāļĒāļ§āļāļąāļāļāļēāļĢāļāļąāļāļŦāļĄāļēāļĒāļ§āļēāļāļāļīāļĨ.
- āđāļŦāđāļāđāļāļĄāļđāļĨāđāļāļĩāđāļĒāļ§āļāļąāļāļāļąāđāļāļāļāļāļāļēāļĢāļāļĢāļāļ Invoice āļŦāļĢāļ·āļāļāļēāļĢāđāļāļīāļ PO.
- āļāļĢāļ°āļŠāļēāļāļāļēāļāđāļĢāļ·āđāļāļ Credit Term āđāļĨāļ°āļĢāļđāļāđāļāļāļāļēāļĢāļāļģāļĢāļ°āđāļāļīāļ.
- āļāļģāđāļāļīāļāļāļēāļĢāļāđāļēāļĒāđāļāļīāļāđāļŦāđ Service Provider āđāļāđāļ Freelancer āđāļĨāļ° Users.
- āļāļąāļāļŠāđāļāđāļāļāļŠāļēāļĢāļāļēāļāļ āļēāļĐāļĩāđāļŦāđāļŠāļģāļāļąāļāļāļēāļāļāļąāļāļāļĩ.
- āļāļđāđāļāđāļ§āļĒāļŠāđāļ§āļāļāļąāļ§ CEO.
- āļāđāļāļāļ§āđāļēāđāļĨāļ°āļĢāļ§āļāļĢāļ§āļĄāļāđāļāļĄāļđāļĨāļāļēāļĄāļāļĩāđāđāļāđāļĢāļąāļāļĄāļāļāļŦāļĄāļēāļĒ.
- āļ§āļļāļāļīāļāļēāļĢāļĻāļķāļāļĐāļēāļĢāļ°āļāļąāļāļāļĢāļīāļāļāļēāļāļĢāļĩāļāļķāđāļāđāļ (āđāļĄāđāļāļģāļāļąāļāļŠāļēāļāļē).
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāđāļāļāļģāđāļŦāļāđāļ Admin, Sale Admin, Accountant āļŦāļĢāļ·āļāļāļģāđāļŦāļāđāļāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ.
- āļĄāļĩāļāļ§āļēāļĄāļĢāļ§āļāđāļĢāđāļ§āđāļĨāļ°āļĨāļ°āđāļāļĩāļĒāļāļĢāļāļāļāļāļāđāļāļāļēāļĢāļāļģāļāļēāļ.
- āļĄāļĩāļāļąāļĻāļāļāļāļīāđāļāļīāļāļāļ§āļāđāļĨāļ°āļāļĢāđāļāļĄāļĢāļąāļāļĄāļ·āļāļāļąāļāļāļ§āļēāļĄāļāđāļēāļāļēāļĒ (Can-do Attitude).
- āļĄāļĩāļāļ§āļēāļĄāļŠāļēāļĄāļēāļĢāļāđāļāļāļēāļĢāļāļąāļāļāļēāļĢāļ°āļāļāļāļēāļĢāļāļģāļāļēāļāđāļĨāļ°āļāļģāļāļ§āļąāļāļāļĢāļĢāļĄāļĄāļēāđāļāļīāđāļĄāļāļĢāļ°āļŠāļīāļāļāļīāļ āļēāļāļāļēāļĢāļāļģāļāļēāļ.
- āļāļąāļāļĐāļ°āļāļēāļĢāļŠāļ·āđāļāļŠāļēāļĢāļ āļēāļĐāļēāļāļąāļāļāļĪāļĐāļāļ°āđāļāđāļĢāļąāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ.
- āļāļąāļāļĐāļ°āļāļĩāđāļāļģāđāļāđāļ.
- āļāļ§āļēāļĄāđāļāļĩāđāļĒāļ§āļāļēāļāđāļāļāļēāļĢāđāļāđ Microsoft Office (āđāļāļĒāđāļāļāļēāļ° Excel āđāļĨāļ° Word).
- āļāļąāļāļĐāļ°āļāļēāļĢāļāļąāļāļāļēāļĢāđāļ§āļĨāļēāđāļĨāļ°āļāļēāļĢāļāļąāļāļĨāļģāļāļąāļāļāļ§āļēāļĄāļŠāļģāļāļąāļāļāļāļāļāļēāļāļāļĩāđāļĒāļāļāđāļĒāļĩāđāļĒāļĄ.
- āļāļ§āļēāļĄāļŠāļēāļĄāļēāļĢāļāđāļāļāļēāļĢāļāļģāļāļēāļāļŦāļĨāļēāļĒāļāļĒāđāļēāļāļāļĢāđāļāļĄāļāļąāļāđāļĨāļ°āļāļĢāļąāļāļāļąāļ§āđāļāđāļāļĩāđāļāļŠāļ āļēāļāđāļ§āļāļĨāđāļāļĄāļāļĩāđāđāļāļĨāļĩāđāļĒāļāđāļāļĨāļāļāļĒāđāļēāļāļĢāļ§āļāđāļĢāđāļ§.
- āļāļąāļāļĐāļ°āļāļēāļĢāļŠāļ·āđāļāļŠāļēāļĢāđāļĨāļ°āļāļēāļĢāļāļĢāļ°āļŠāļēāļāļāļēāļāļāļĩāđāļāļĩāđāļĒāļĩāđāļĒāļĄ.
- āļāļ§āļēāļĄāļŠāļēāļĄāļēāļĢāļāđāļāļāļēāļĢāļāļģāļāļēāļāđāļāđāļāļāļĩāļĄāđāļĨāļ°āļāļģāļāļēāļāļĢāđāļ§āļĄāļāļąāļāļāļđāđāļāļ·āđāļāđāļāđāļāļĒāđāļēāļāļĄāļĩāļāļĢāļ°āļŠāļīāļāļāļīāļ āļēāļ.
- āļŠāļīāđāļāļāļĩāđāđāļĢāļēāđāļŠāļāļāđāļŦāđ.
- āđāļāļāļēāļŠāđāļāļāļēāļĢāđāļāļīāļāđāļāđāļĨāļ°āļāļąāļāļāļēāļāļąāļāļĐāļ°āđāļāļŠāļ āļēāļāđāļ§āļāļĨāđāļāļĄāļāļēāļĢāļāļģāļāļēāļ.
- āļ§āļąāļāļāļāļĢāļĢāļĄāļāļāļāđāļāļĢāļāļĩāđāļŠāđāļāđāļŠāļĢāļīāļĄāļāļ§āļēāļĄāļāļīāļāļŠāļĢāđāļēāļāļŠāļĢāļĢāļāđāđāļĨāļ°āļāļ§āļąāļāļāļĢāļĢāļĄ.
- āļŠāļĄāļāļļāļĨāļāļĩāļ§āļīāļāļāļēāļĢāļāļģāļāļēāļāļāļĩāđāļāļĩāļāđāļēāļāļāđāļĒāļāļēāļĒ Hybrid Workplace.
- āđāļāļāļēāļŠāđāļāļāļēāļĢāļāļģāļāļēāļāļĢāđāļ§āļĄāļāļąāļāļāļđāđāļāļĢāļīāļŦāļēāļĢāļĢāļ°āļāļąāļāļŠāļđāļāđāļĨāļ°āļĄāļĩāļŠāđāļ§āļāļĢāđāļ§āļĄāđāļāļāļēāļĢāļāļąāļāđāļāļĨāļ·āđāļāļāļāļ§āļēāļĄāļŠāļģāđāļĢāđāļāļāļāļāļāļāļāđāļāļĢ.
- Location: Head Office: Chatuchak, SJ Infinite One Business Complex
Experience:
3 years required
Skills:
Typography, Polish
Job type:
Full-time
Salary:
negotiable
- Lead product design across key areas, owning outcomes from discovery to launch.
- Define and uphold visual and interaction standards to ensure every screen feels polished, purposeful, and on-brand.
- Champion a high-fidelity design culture where typography, layout, animation, and motion are considered central to product quality.
- Balance a strong visual design sensibility with solid UX principles to craft experiences that are both beautiful and functional.
- Drive and validate design ideas through rapid prototyping, user feedback, and iterative experimentation.
- Mentor and support the design team, offering clear creative direction and fostering growth.
- Collaborate closely with PMs, engineers, and stakeholders to ensure alignment between design, product goals, and technical feasibility.
- Own and evolve our design system to promote visual consistency, smooth developer handoff, and foster cross-functional collaboration.
- Basic Qualifications.
- Bachelor s degree in Design or a related field.
- Minimum 3 years of experience in visual and UX/UI design.
- Portfolio that demonstrates visual polish, product thinking, and shipped impact at scale.
- Strong visual design skills with attention to composition, color, type, and interaction details; expert in Figma and scalable UI systems.
- Solid understanding of design principles and frameworks like Atomic Design, Human-Centered Design, and the Double Diamond model, with the ability to apply them in practice.
- Strategic thinker with strong product ownership proactively identifies the right problems and designs user-centric, business-aligned solutions.
- Systems thinker with experience building and maintaining coherent design systems across products.
- Fast, intentional, and iterative moves with clarity, tests assumptions, and learns from users.
- Collaborative team player with excellent communication and storytelling skills.
- Preferred Qualifications.
- Experience using Rive to create animated UI and visuals.
- Ability to produce simple, brand-aligned illustrations, icons, or graphic assets that enrich product interfaces and enhance storytelling through design.
- Experience with two-sided marketplaces, service platforms, or e-commerce.
- Familiarity with experimentation frameworks (e.g., A/B testing, rapid prototyping).
- Perks & Benefits.
- Flat Structure As we continue to grow fast, we strive to retain our culture where everyone is heard, contributes, and grows with the company..
- Work-life Harmony We believe that quality time outside of work is important to sustaining a healthy and happy lifestyle.
- Remote Work Hybrid-mode activated! It comes with the package: flexibility, focus and productivity!.
- Urban Office One breath from Phrom Phong BTS. No sweat whatsoever! The office should also feel like a second home so we dedicated a lot of care and resources into building the best environment for you to wake up to every morning.
- Fun Workshop The best relationships are built over new experiences, that s why we have workshops filled with a range of activities for you to look forward to and enjoy.
- Game Tournament It s getting fun and competitive! Challenge doesn t only have to come from work. Own the championship and show the peeps how great of a gamer (and player) you are.
- Group Insurance Health comes first, we know, don t worry, we ve got you covered.
- Health & Wellness Only a healthy army wins the war. We invest to take care of you from physical, mental and happiness-level. Adopted health & wellness applications plus activities to make sure everyone here is on cloud nine
Experience:
5 years required
Skills:
Good Communication Skills, Negotiation, Problem Solving, English, Mandarin
Job type:
Full-time
Salary:
negotiable
- Achieve a monthly sales budget.
- Ensure that a boutique is operated under a clean and luxurious atmosphere.
- Supervise the housekeeper.
- Prepare all necessary Sales Reports and Stock Report, expense reimbursement, credit card slips submission, etc. to the head office, in the absence of Boutique Manager.
- Efficiently operate the POS system and make sure that all sales transactions correspond to the sales turnover generated on a daily basis.
- Inventory:Monitor and review stock level taken into consideration customer needs and trends, and advise Boutique Manager of any suggestions necessary to increase sales.
- Conduct daily audit of stock management including merchandise receipt, transfers and sales.
- Ensure that the watches and fine jewelry are kept safely in the vaults after the store has closed.
- Manage customers reservations and waiting lists of unavailable products.
- Personnel:Staff motivation and encouragement.
- Ensure that Customer Service Officer delivers a high standard of service to all customers.
- Responsible for leading the team with a good discipline and integrity.
- Collaborate with Retail Manager to develop an internal training /coaching programs on selling skills, product, customer service, marketing, and competitions.
- Ensure that the Sales Associates are well-groomed and deliver a premium-quality service to the customers and a daily basis and motivate sales staff as per guidelines given.
- Communication:Provide Retail Manager with reviews and updates on various issues relating to store/staff management matters and in order to facilitate improvement in store operation.
- Obtain prior approval from Retail Manager of any changes in store operating procedures or tasks deemed necessary.
- Marketing and customer relationship management:Handling customer complaints effectively.
- Create as much as possible loyalty/regular customers who will eventually turn to be VIPs.
- Brainstorm and support Retail Manager on any initiatives and implementations on in-store promotions and other CRM programs.
- ProfileBachelor s degree or higher in any fields.
- At least 5 years of working experience in selling luxury products.
- At least 2 years of working experience as an assistant boutique manager is preferred.
- Must be a good team player, pleasant, service oriented with good communication skills.
- Good computer operation.
- Professional requirementsSelling skill.
- Negotiation skill.
- Problem solving skill.
- Analytical thinking.
- LanguagesExcellent command of English and proficient in Mandarin is preferred.
- Company address
- The Swatch Group Trading (Thailand) Limited
- 4th Floor, M. Thai Tower, All Seasons Place
- 87 Wireless Road
- Pathumwan District
- TH-Bangkok 10330.
- Job Reference: SGTH00164
Skills:
Negotiation
Job type:
Full-time
Salary:
negotiable
- Issue demand letters to the third party.
- Check and correct information in the system (IIA).
- Prepare documents to be sent to outsource providers.
- Enter data and send requests for vehicle registration and civil registration information of the third party.
- Record receipt of payments in the system (IIA).
- Close claim cases when the third party cannot be contacted.
- Prepare information for payment processing (in cases where the outsource provider can claim, and/or for expenses related to obtaining vehicle and civil registration information).
- Attach documents obtained from vehicle and civil registration searches to the claim file.
- Perform other tasks as assigned by the supervisor.
- Bachelor s degree in any field.
- Honesty, perseverance, and negotiation skills.
- Attention to detail.
- Commitment and integrity in work.
Experience:
No experience required
Skills:
Adobe Illustrator, Adobe Photoshop
Job type:
Full-time
Salary:
āļŋ16,000 - āļŋ20,000, negotiable
- āļāļāļāđāļāļāļāļēāļāļāļĢāļēāļāļāļīāļ, āļāļāļāđāļāļāļāļĨāļīāļāļ āļąāļāļāđ.
- āļāļąāļāļāđāļāļ āļēāļāļāļīāđāļ/VDO āđāļāļ·āđāļāļĨāļāļŠāļ·āđāļ Social āļāđāļēāļ āđ.
- āļāļđāđāļĨāļāļĢāļēāļāļīāļāļŠāđ Website, Facebook āđāļĨāļ°āļŠāļ·āđāļ Social āļāđāļēāļ āđ.
- āļāļēāļāļāļ·āđāļ āđ āļāļēāļĄāļāļĩāđāđāļāđāļĢāļąāļāļĄāļāļāļŦāļĄāļēāļĒ.
- āļŠāļēāļĄāļēāļĢāļāđāļāđāđāļāļĢāđāļāļĢāļĄ Adobe Photoshop, Adobe illustrator āđāļāđāđāļāđāļāļāļĒāđāļēāļāļāļĩ.
- āļŠāļēāļĄāļēāļĢāļāļāļąāļāļāđāļ VDO āđāļāđāļāļ°āļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ.
- āļĒāļīāļāļāļĩāļĢāļąāļāļāļąāļāļĻāļķāļāļĐāļēāļāļāđāļŦāļĄāđ.
- āļāļĢāļ°āļāļąāļāļŠāļąāļāļāļĄ.
- āļ§āļąāļāļŦāļĒāļļāļāļāļĢāļ°āļāļģāļāļĩ.
- āļāļĢāļīāļāļāđāļāļāđāļāļĩāđāļĒāļ§āļāļĢāļ°āļāļģāļāļĩ.
- āļāđāļēāļāļģāļāļēāļāļĨāđāļ§āļāđāļ§āļĨāļē.
- āđāļāļāļąāļŠāļāļēāļĄāļāļĨāļāļēāļ (āļāļēāļĢāļĩāļāļāļĩ 1 āđāļāļ·āļāļ āđāļĄāļ·āđāļāļāļģāļāļēāļāļāļĢāļ 1 āļāļĩ).
- āļāļāļāļąāļāļāļēāđāļĨāļ°āļŠāļļāļāļ āļēāļ 20,000 āļāļēāļ (āđāļĄāļ·āđāļāļāļģāļāļēāļāļāļĢāļ 2 āļāļĩ).
- āļāļĢāļ°āļāļąāļāļŠāļļāļāļ āļēāļāđāļĨāļ°āļāļļāļāļąāļāļīāđāļŦāļāļļ (āđāļĄāļ·āđāļāļāļģāļāļēāļāļāļĢāļ 3 āļāļĩ āļŦāļĢāļ·āļāđāļāđāļ Senior āļāļķāđāļāđāļ).
- āļāļĢāļīāļāļāđāļāļāđāļāļĩāđāļĒāļ§āļāđāļēāļāļāļĢāļ°āđāļāļĻ āļāļĢāļāļĩāļĒāļāļāļāļēāļĒ āļāļĢāļ°āļāļģāļāļĩāļāļĩāđāļāļģāļŦāļāļāļāļķāļāđāļāđāļē āļāđāļēāļāđāļāļĢāļāļĢāļķāđāļāļāļĩāđāļĢāļ.
- āļāļāļĢāļ§āļĄāļāļāļąāļāļāļēāļ āļāļāļĄāđāļĨāļ°āļāđāļģāļŠāđāļ§āļāļāļĨāļēāļ 5,000 āļāļēāļ āļāđāļāđāļāļ·āļāļ.
- Incentive āļĢāļēāļĒāđāļāļĢāļĄāļēāļāļĢ āđāļĄāļ·āđāļāļāļķāļāđāļāđāļēāļāļĩāđāļāļģāļŦāļāļ.
- āļŠāļāļēāļāļāļĩāđāđāļĨāļ°āđāļ§āļĨāļēāļāļģāļāļēāļ.
- AI Ratchaphruek (āļāļąāļĒāļĒāđ āļĢāļēāļāļāļĪāļāļĐāđ) 145/8 āļāļāļāļāļĨāļēāļĒāļāļēāļ āļĄāļŦāļēāļŠāļ§āļąāļŠāļāļīāđ āļāļģāđāļ āļāļāļēāļāļāļĢāļ§āļĒ āļāļāļāļāļļāļĢāļĩ 11130.
- āđāļ§āļĨāļēāļāļēāļ āļāļąāļāļāļĢāđ-āļĻāļļāļāļĢāđ 9:00-18:00 āļ.
Experience:
2 years required
Skills:
Multitasking, Negotiation
Job type:
Full-time
Salary:
negotiable
- At least 2 years of customer service experience in a contact center environment with a passion for building customer loyalty through exceptional listening, relationship building, and strong written and verbal communication.
- Ability to work in a fast paced metric driven environment with proficient multitasking and navigation.
- Demonstrated consultative experience, ability to influence, resourceful.
- Creative problem-solving, eager to find customized solutions.
- Experience in banking/financial services a plus.
- Bachelor s degree, associate s degree and college undergrads may apply.
- Demonstrate personal excellence by remaining positive in difficult situations.
- Display a passion to serve by delivering outstanding service in every interaction with our Customers.
- The ability and resilience to work in a fast-paced and dynamic environment as well as multitask, using multiple systems and digital tools to service our Customers.
- Strong interpersonal, communication, verbal and written skills.
- Assertiveness to handle difficult conversations.
- Excellent negotiation, influencing and resourcefulness skills.
- Critical, analytical and forward thinking with problem-solving skills, and strong attention to detail.
- Confidence to work in a different environment e.g. actual and virtual.
- At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
- As part of Team Amex, you ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
- Competitive base salaries.
- Bonus incentives.
- Support for financial-well-being and retirement.
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location).
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need.
- Generous paid parental leave policies (depending on your location).
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).
- Free and confidential counseling support through our Healthy Minds program.
- Career development and training opportunities.
- Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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