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Skills:
Salesforce, English
Job type:
Full-time
Salary:
negotiable
- Develop strong customer relationships by delivering exceptional technical and analytical support alongside high levels of customer service via phone, email, chat, and other channels as appropriate.
- Identify customers specific support and configuration requirements, set clear expectations, and resolve issues in line with key performance indicators (KPIs).
- Ensure all cases are resolved or escalated to the appropriate stakeholders in a timely manner, in accordance with company service level agreements (SLAs), while priorit ...
- Accurately log all internal and external customer issues in SiteMinder s CRM tool (Salesforce).
- Actively participate in product enhancement initiatives and training sessions (face-to-face, virtual, and self-led).
- Contribute to the development and evolution of SiteMinder products and systems by providing innovative and comprehensive feedback.
- Test compatibility of new features with existing product functionalities and document observations and outcomes.
- Stay up to date with technical and feature developments through workshops, internal communications, and ongoing training.
- Identify opportunities to improve support processes and take ownership of driving process enhancements.
- What you have .
- Fluency in English and Indonesian (spoken and written) with the confidence to engage diverse customers.
- Technical aptitude, ideally within hospitality or hotel tech, with the ability to troubleshoot browser and connectivity issues.
- Experience in a fast-paced, high-volume support environment with SLA/KPI targets.
- Strong analytical mindset. Able to quickly identify root causes and deliver smart, effective solutions.
- Comfortable navigating multiple systems simultaneously while staying organized and detail-focused.
- A natural communicator who can simplify technical concepts for non-technical users.
- Proactive, commercially aware, and motivated by team success.
- Thrives in a hybrid setup and takes full ownership of outcomes.
- Flexible to work shifting schedules, including weekends and holidays.
- Our Perks & Benefits .
- Equity packages for you to be a part of the SiteMinder journey.
- Hybrid working model (in-office & from home).
- Mental health and well-being initiatives.
- Generous parental (including secondary) leave policy.
- Paid birthday, study and volunteering leave every year.
- Sponsored social clubs, team events, and celebrations.
- Employee Resource Groups (ERG) to help you connect and get involved.
- Investment in your personal growth offering training for your advancement.
- Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch.
- When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.
Job type:
Full-time
Salary:
negotiable
- Job Number26025320
- LocationBangkok Marriott Hotel The Surawongse, 262 Surawong Road Si Phraya, Bangkok, Bangkok, Thailand, 10500
- ScheduleFull Time
- Located Remotely?N
- Position Type Non-Management
- POSITION SUMMARY.
- Our jobs aren t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
- No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts - to get it right for our guests and our business each and every time.
- PREFERRED QUALIFICATIONS.
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: Less than 1 year related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None.
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
- Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of Wonderful Hospitality. Always. by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
- JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That s The JW Treatment&trade. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Skills:
Microsoft Office, CSS, English
Job type:
Full-time
Salary:
negotiable
- Bachelor s Degree or at least Diploma or equivalent in any discipline.
- Must have C1 level English Language proficiency (reading, writing, speaking and aural comprehension) https://www.coe.int/en/web/common-european-framework-reference-languages/level-descriptions.
- Work experience:Minimum of 6 months work experience in customer support in any industry.
- Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field.
- Call centre experience is not a must but would be a distinct advantage.
- Required Interpersonal Skills:Customer Service orientation.
- Customer Results/Solutions focussed.
- Customer Expectations Management.
- Active Listening Skills.
- Ability to handle queries and objections in a professional manner.
- Passionate about communication and interacting with people is key to success in this role.
- Able to receive continuous feedback and work in a fast-paced working environment.
- Positive attitude and willingness to learn and go the extra mile for self-improvement.
- Emotional intelligence and ability to stay calm when customers are stressed or annoyed.
- Good reasoning and analytical skills.
- Able to demonstrate critical thinking, a proactive attitude, and composed communication in challenging situations.
- Must be able to speak, read and write the required language to support.
- Technical Skills:Minimum typing speed of 40wpm with a 90% accuracy score.
- Computer literate and fully conversant in Microsoft Windows and Microsoft Office.
- Responsibilities: (May perform other duties as requested that may not be specifically addressed in this document)
- Overview of CSS Role:CSS represents the brand, the culture, and the values of the client.
- Your attitude and how you behave will determine how our client is perceived by its customers.
- It is imperative that the CSS maintains a positive, empathetic, and professional attitude towards customers at all times.
- Customer concerns must be handled positively and professionally.
- Must interact, support, be open to receiving feedback and reporting issues on behalf of our customers.
- Responsibilities and AccountabilitiesSupport customers to place online orders with the client.
- Provide timely support to customers through available communication channels (inbound phone calls and email).
- Process payments and confidential client information in a manner that is precise and safeguards the customer s personal and financial payment data at all times.
- Proactively support customers to mitigate the risk of damage to the client s brand and customer loyalty.
- Identify and escalate priority issues through appropriate channels as and when necessary.
- Work harmoniously with other team members to identify better ways of working and promotes a culture of continuously improving the customer support experience.
- Maintain and improves quality of service by sharing suggestions and recommendations.
- Keep job knowledge and skills up to date by attending training and continuously learning.
- Meet all key performance indicators set by the company and client.
- Adhere to the policies and procedures set by the company and client.
Job type:
Full-time
Salary:
negotiable
- Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
- At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
- Four Seasons Hotel and Private Residences Bangkok are located along the Chao Phraya River, one of the world s most famous urban waterways, Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic new riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as well as a 73-storey tower with 366 private residences. Spanning 9 acres with lush courtyards, exceptional river views, and complemented with convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok Chao Phraya will offer an atmospheric urban resort experience for both international and regional travelers.
- Room Service Manager.
- At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us.
- Our family members are masters at their crafts - a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rule: people who, by nature, believe in treating others as we would have them treat us. We look for our people to characterize a shared passion for excellence and to infuse that enthusiasm into everything they do.
- About Four Seasons Hotel and Private Residences Bangkok Chao Phraya.
- Located along the Chao Phraya River, one of the world s most famous urban waterways, Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic new riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as well as a 73-storey tower with 366 private residences.
- Spanning 9 acres with lush courtyards, exceptional river views, and complemented with convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok Chao Phraya will offer an atmospheric urban resort experience for both international and regional travellers.
- About Four Seasons.
- Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 109 hotels and private residences in major city centers and resort destination in 43 countries, and with more than 60 projects in development, Four Seasons consistently ranks among the world s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.
- As the leader in branded residences since 1982, Four Seasons currently operate 38 residential properties around the world and 80% of the projects in our pipeline contain a residential component.
- What You Will Be Responsible For.
- Room Service Manager who share a passion for excellence and who infuse enthusiasm into everything they do. Be able to supervise the consistency, quality and efficiency of food and beverage service and amenities for the hotel s guest rooms & suites. Room Service manager is responsible for maintaining par stocks of inventory for Room Service and Private Bar. Candidates must have a firm knowledge of the local market and effective communication skills in both speaking and writing English and Thai is required. Must hold the legal right to work in Thailand.
- Select, train, evaluate, lead, motivate, coach, and discipline all employees to ensure that stablished cultural and core standards are met; daily activities and planning for outlet operation.
- Keep up with the latest product trends and create seasonal and new guest room amenity program.
- The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
- Describe and ensure quality of all food and drink items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for breakfast, lunch, or dinner and overnight dining.
- Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
- Attend regular operational meetings to ensure effective coordination and cooperation between departments.
- Observe physical condition and cleanliness of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.
- Monitor all amenities so they are delivered on time and are properly maintained. Establish and maintain par stocks of all supplies. Ensure the cleanliness of Room Service and guest hallways by establishing and enforcing clean-up schedules.
- Communicate with all other Department Heads to coordinate efforts in matters of mutual interest. Coordinate and execute functions or special receptions in rooms, suites and boardrooms. Establish an effective and efficient method for setting orders properly.
- Train order takers in proper selling and telephone techniques.
- Ensure all private bars are stocked and controlled properly.
- Requires ability to operate computer equipment and other food & beverage computer systems.
- What You Will Bring.
- We are looking for individuals who have a solid knowledge of Room Service experience. The candidates must have good business acumen, a strong work ethic and people-management and facilitation skills. In addition the candidate must have strong leadership and interpersonal skills, are able to priorities and adapt to the changing needs of the operation.
- Minimum of 3 year s experience working in a managerial capacity, experience in hotel operations, preferably Four Seasons or other luxury environment, experience in adult education or a similar experience.
- Join Our Team.
- Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
- What to expect: You will .
- Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
- Be part of a cohesive team with opportunities to learn, grow and develop.
- Have the opportunity to engage in diverse and challenging work.
- Derive a sense of pride in work well done.
- Be recognized for excellence.
Skills:
Outgoing Personality, English
Job type:
Full-time
Salary:
฿20,000 - ฿25,000, negotiable
- Developing the relationship with both tenant and landlord for after-sales services.
- Maintaining the standard and operating procedures of ticketing and tasking in the CRM system.
- Responsible for assigned tenancy management and property management duties daily such as; check-in & check-out, assisting clients on their requests and seeking solutions, registering documents, gathering information and resources for each of the issues, reporting errors or successes to the superior, promoting our property management p ...
- Providing the office management facilities and services including other administrative tasks which are assigned by the superior.
- Bachelor degree in any discipline, preferred in hospitality management.
- Dynamic and filled with enthusiasm and energy to learn.
- Must have excellent written and spoken English and Thai skills.
- Must have the ability to work independently and follow guidelines.
- Outgoing personality, excellent interpersonal and communication skills.
- High attention to detail with a sense of urgency in administrative work.
- Hands-on do-er , with drive and ability to roll up sleeves and get things done.
- Experience in Property or Real Estate Business / Customer Service is a big advantage.
- Fresh graduates with an interesting profile are encouraged to apply.
Skills:
Compliance, Microsoft Office, Excel, English
Job type:
Full-time
Salary:
negotiable
- Manage and prioritize the Executive s calendar to ensure effective time utilization aligned with business priorities.
- Coordinate and organize meetings (local, regional, and international) via online platforms and in-person, including meeting room arrangements and preparation of relevant materials.
- Screen and align meeting requests and agendas prior to confirmation to ensure relevance and strategic focus.
- Document & Approval Management.
- Review and screen incoming and outgoing documents prior to submission for approval and signature.
- Coordinate approval processes through internal corporate systems (e.g., PR system, Digital Sign platform, and other tracking systems).
- Ensure accuracy, completeness, and compliance with company policies before submission.
- Internal & Cross-Functional Coordination.
- Act as the central coordination point between the Executive and all functions associated with the Spirits Product Group, facilitating seamless collaboration across domestic and international stakeholders.
- Facilitate smooth communication flow to ensure effective execution of projects and timelines.
- Track action items and provide updates on key initiatives and strategic matters.
- Travel & Administrative Management.
- Business Travel Arrangement.
- Plan and coordinate comprehensive business travel arrangements, including flights, accommodations, transportation, and related services.
- Prepare detailed itineraries aligned with business schedules.
- Manage post-travel expense reconciliation and reimbursement processes.
- Strategic & Project Support.
- Support preparation of strategic meeting materials, reports, and presentations.
- Coordinate and consolidate inputs from cross-functional teams to support strategic initiatives.
- Monitor project progress and prepare summary updates for management review.
- Provide coordination support for key business projects and strategic initiatives within the Spirits Product Group.
- Ad-Hoc Assignments.
- Perform other duties as assigned by the Executive.
- Handle confidential and sensitive information with discretion and professionalism..
- Minimum 5 years of experience as an Executive Assistant or in a similar role supporting senior executives in a fast-paced, multinational business environment.
- Bachelor s degree in Business Administration, Management, or a related field (or equivalent professional experience).
- Excellent command of English (both written and spoken) is required, with the ability to communicate effectively with regional and international stakeholders.
- Advanced proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Teams) and familiarity with corporate systems (e.g., approval systems, digital documentation platforms).
- Strong organizational and prioritization skills, with the ability to manage complex calendars, multiple deadlines, and concurrent projects.
- High attention to detail with strong accuracy and consistency in document management and coordination tasks.
- Ability to work effectively under pressure in a dynamic and rapidly changing business environment.
- Strong coordination and stakeholder management skills across cross-functional and international teams..
- ตำแหน่งงานนี้จำเป็นต้องผ่านการตรวจสอบประวัติอาชญากรรมตามหลักเกณฑ์ที่บริษัทกำหนด .
- ติดต่อสอบถาม.
- คุณเปรมสุดา โทร.
- สำนักทรัพยากรบุคคล.
- บริษัท ไทยเบฟเวอเรจ จำกัด (มหาชน).
- อาคารแสงโสม ถ.วิภาวดีรังสิต แขวงจอมพล เขตจตุจักร กรุงเทพฯ 10900.
Experience:
No experience required
Job type:
Full-time
Salary:
฿23,000 - ฿25,000
- Provide administrative support to the team, including scheduling, documentation, and correspondence.
- Coordinate and organize meetings, appointments, and events as needed.
- Maintain and update records, files, and databases accurately.
- Assist in preparing reports, presentations, and other business documents.
- Handle communication with internal and external stakeholders professionally.
- Ensure office supplies are well-stocked and manage procurement when necessary.
- Support other departments with ad-hoc administrative tasks as required.
- Bachelor s degree in Business Administration or a related field.
- Proven experience in an administrative or support role is preferred.
- Strong organizational and multitasking skills with attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Good command of English and Thai, both written and spoken.
- Why to apply?.
- Join iDeal Distribution to be part of a dynamic and fast-growing company that values professionalism, teamwork, and innovation. Enjoy opportunities for career growth, a supportive work environment, and the chance to work with premium products in the food and beverage industry.
Experience:
No experience required
Skills:
Microsoft Office, Thai
Job type:
Full-time
Salary:
฿15,000 , negotiable, commission paid with salary
- ประชาสัมพันธ์ และนำเสนอโปรโมชั่นของบริษัทให้ลูกค้ารับทราบ.
- ประสานงานและสนับสนุนงานของฝ่ายขาย.
- บันทึกข้อมูลของลูกค้าลงในระบบจัดเก็บข้อมูลของบริษัท.
- ช่วยจัดเตรียมและสรุปข้อมูลตามความต้องการของลูกค้า รวมทั้งแนะนำผลิตภัณฑ์และการบริการที่เหมาะสม.
- ติดต่อประสานงานกับฝ่ายอื่นๆ ภายในบริษัทและบริษัทในเครือ เช่น ฝ่ายบัญชี ฝ่ายปฏิบัติการ เป็นต้น.
- เข้าร่วมกิจกรรมส่งเสริมการขายนอกสถานในกรุงเทพและปริมลทล (หรือต่างจังหวัดเป็นบางครั้ง).
- ไม่จำกัดเพศ อายุ 18 -38 ปี [เปิดรับเด็กจบใหม่].
- มีความซื่อสัตย์ ขยัน อดทนและรับผิดชอบงานให้ทันตามกรอบเวลาที่กำหนด.
- มีความมุ่งมั่นและใฝ่ศึกษาเรียนรู้ตลอดเวลา.
- มีมนุษยสัมพันธ์ที่ดี มีทักษะการสื่อสารและทักษะในการทำงานร่วมกับผู้อื่นได้.
- สามารถใช้งานโปรแกรมคอมพิวเตอร์พื้นฐานได้ดี เช่น Excel, Word, Web, Email.
- หากมีประสบการณ์ทำงานที่เกี่ยวข้องกับฝ่ายขายมาก่อนจะได้รับการพิจารณาเป็นพิเศษ.
- หากสามารถขับรถยนต์หรือรถมอเตอร์ไซค์ และมีใบอนุญาติขับขี่ สามารถเดินทางไปประสานงานนอกสถานที่ได้ (ถ้ามี) จะได้รับการพิจารณาเป็นพิเศษ.
- ผลตอบแทนและสวัสดิการ (Benefits).
- รายได้ตามตกลง(ไม่รวม โบนัสรายไตรมาส เบี้ยขยัน และเงินสนับสนุนพิเศษตามโครงการ) และ พิจารณาปรับตามผลงาน.
- สิทธิประกันสังคมและสิทธิประกันกลุ่มของบริษัท.
- โบนัสรายไตรมาสและโบนัสรายปี (ขึ้นอยู่กับผลงานของทีม).
- เบี้ยเลี้ยงและค่าเดินทางนอกสถานที่.
Skills:
Opera, English
Job type:
Full-time
Salary:
negotiable
- The Floor Supervisor is an integral part of the Housekeeping Team who collectively is responsible for the cleanliness and attention to detail of the hotel.
- The Floor Supervisor is responsible for ensuring all guest rooms meet the highest standards as set by Four Seasons Hotels.
- The Floor Supervisor oversees both Room Attendants and Houseman working on the floors conducting detailed inspections of their work.
- Is responsible for keeping all linen closets neat, cleaned and stocked.
- Inspects rooms daily, including check-out, vacant and make-up rooms for cleanliness and that room are defect free. Inspects all VIP rooms prior to arrival.
- Reports Housekeeping Coordinator maintenance deficiencies that require immediate attention and follows up on their status.
- Ensures that all vacant/clean rooms and stay over rooms status have been updated.
- Ensures proper care and use of equipment, carts, baskets, cleaning and guest room supplies.
- Ensures that all Lost and Found items are forwarded to the Lost and Found Department according to Four Seasons Hotel.
- Personally conducts training as required and on a regular basis and monitors the implementation and progress of training programs on their effectiveness.
- Conducts and evaluate performance review on a regular basis.
- Reports to the Assistant Director of Housekeeping - Guest Floor any loss or damage of furniture, fixture or equipment.
- Strong training and supervisory skill are essential in this role.
- English communication ability good written and spoken English skills are essential, as is computer proficiency with MS Office. And ability to use the property management systems such as Opera systems, HotSos systems.
- Assists with responsibilities and duties in the absence or heavy volume in the areas of Public Area Attendant, Room Attendant and House Attendant.
- Able to be work in all shift.
- This position is a step into Management, and should be for an individual who would like to grow!.
- We are looking for individuals who possess a high level of attention to detail and a strong work ethic. The ability to multitask and prioritize is also essential for this position. Applicants must be comfortable around chemicals, machines and have the ability to learn their operation.
- Candidates must have a firm knowledge of hotel operations and must have previous experience in Housekeeping management capacity. Candidates must speak read and write Thai as well as being fluent in English. Must have the right to work in Thailand.
- Join Our Team.
- Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons HotelBangkok provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
- What to expect: You will .
- Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
- Be part of a cohesive team with opportunities to learn, grow and develop.
- Have the opportunity to engage in diverse and challenging work.
- Derive a sense of pride in work well done.
- Be recognized for excellence.
Experience:
No experience required
Skills:
Good Communication Skills, Multitasking, Problem Solving, Service-Minded, High Responsibilities, Thai, English
Job type:
Full-time
Salary:
฿15,000 - ฿35,000, negotiable
- Taking reservations for rooms and/or restaurant seating.
- Acknowleding customer requests such as specific dietary requirements.
- Communicating politely & professionally with prospect clients.
- Resolving any issues up to your ability as a reservations executive.
- Upselling hotel & restaurant options where necessary & possible.
- Helping maintain & an elevate the brand image for our hotels & dining outlets.
- This job requires fluent Thai & English (Preference given to candidates with basic profficiency or higher in a third language).
- This job requires good teamwork, organization & multitasking skills.
- This job requires good self-initiation & problem-solving skills.
- Is This Job for You.
- This job is for someone who is interested to grow in the hospitality & F&B industry and/or in reservations & customer service.
- This job is for someone who wants to handle an essential function of a business.
- This job is for someone who likes engaging with customers & problem-solving for clients.
- Rapos Group is a family-owned enterprise established in 1988 in Thailand. Our group is engaged in the textiles, chemicals & hospitality industries with multiple business units under the three.
- In textiles, Rapos (Thailand) Co., Ltd. (www.rapos.com) & associated companies is the leading supplier of manufacturing raw material for garment factories.
- In chemicals, Cleanfirm Co., Ltd. (www.cleanfirm.co.th) is engaged in the business of cleaning supplies distribution for hotels, restaurants & commercial spaces.
- In hospitality, our portfolio consists of 4 hotels & 500 rooms, specializing in the luxury boutique segment, as well as a number of renowned upscale F&B outlets.
- If this job sounds like you, we look forward to seeing your application!.
Job type:
Full-time
Salary:
negotiable
Job Description Client Support We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.
Skills:
Enthusiastic, English
Job type:
Full-time
Salary:
negotiable
- สอบทวนผลการพิจารณาสินไหมซึ่งผ่านการพิจารณาและจ่ายสินไหมจากเจ้าหน้าที่สินไหมทดแทนของบริษัท หรือบริษัทคู่สัญญา ให้เป็นไปด้วยความถูกต้องและเป็นธรรม.
- ตอบคำถามหรือให้คำอธิบายกับโรงพยาบาล ตัวแทน หรือผู้เอาประกัน ในเรื่องของแผนประกันและความคุ้มครองต่างๆ ตลอดจนเงื่อนไขการจ่ายสินไหมทดแทน.
- ประสานงานโรงพยาบาลคู่สัญญา ในการสร้างพันธมิตร เพื่อสนับสนุนส่งเสริมการให้บริการอันดีแก่ผู้เอาประกันภัย อีกครั้งกรณีที่มีประเด็นสงสัยด้านการให้บริการรักษาพยาบาล หรืออื่นๆ ที่เกี่ยวข้อง.
- ปรึกษาหารือกับผู้จัดการฝ่ายสินไหมหรือแพทย์ที่ปรึกษาในการหาทางออกที่เหมาะสมที่สุดในกรณีเคสที่มีความซับซ้อน.
- ประสานงานกับโรงพยาบาล เช่น การขอเอกสารเพิ่มเติมเพื่อประกอบการพิจารณาอนุมัติการจ่ายสินไหมทดแทน.
- ชี้แจง และให้คำแนะนำแก่โรงพยาบาล ตัวแทน หรือผู้เอาประกัน แนวทางการตั้งเบิกสินไหมทดแทน ข้อยกเว้น เงื่อนไขกรมธรรม์ และประเด็นข้อสงสัยต่างๆ เพื่อความเข้าใจอันดีระหว่างคู่ค้าและบริษัท.
- สนับสนุนข้อมูลและให้คำปรึกษาแก่ผู้พิจารณาสินไหม ด้านงานสินไหมทดแทนอุบัติเหตุและสุขภาพประเภทต่างๆ.
- สนับสนุนข้อมูลผลการสอบทวน เพื่อเป็นแนวทางในการปรับปรุงกระบวนการปฏิบัติงานของผู้พิจารณาสินไหม.
- ดำเนินการและประสานงาน fax claims ประจำวัน.
- ร่วมมือในการจัดการปัญหาข้อร้องเรียนจากลูกค้า.
- ปฏิบัติงานอื่นๆตามที่ได้รับมอบหมาย.
- Age 25-35 Years or more. / อายุ 25-35 ปีขึ้นไป.
- Bachelor s degree in nursing science ปริญญาตรีสาขา พยาบาลศาสตร์.
- Fair command of spoken and written English มีทักษะการ พูด อ่าน เขียน ภาษาอังกฤษในระดับที่พอใช้.
- Good interpersonal and communication skill มีบุคคลิกดี ทักษะการสื่อสารได้เป็นอย่างดี.
- Positive attitude and strong contribution for team, diligent, self-motivated and enthusiastic มีความมั่นใจในตัวเอง ทัศนะคติที่ดีในเชิงบวกและสามารถร่วมงานเป็นทีมได้เป็นอย่างดี.
- Service minded and able to work effectively in a high pressure environment มีใจรักงานด้านบริการและสามารถทำงานภายใต้แรงกดดันได้เป็นอย่างดี.
Skills:
Salesforce, Mandarin, English
Job type:
Full-time
Salary:
negotiable
- Develop strong customer relationships by delivering exceptional technical and analytical support alongside high levels of customer service via phone, email, chat, and other channels as appropriate.
- Identify customers specific support and configuration requirements, set clear expectations, and resolve issues in line with key performance indicators (KPIs).
- Ensure all cases are resolved or escalated to the appropriate stakeholders in a timely manner, in accordance with company service level agreements (SLAs), while priorit ...
- Accurately log all internal and external customer issues in SiteMinder s CRM tool (Salesforce).
- Actively participate in product enhancement initiatives and training sessions (face-to-face, virtual, and self-led).
- Contribute to the development and evolution of SiteMinder products and systems by providing innovative and comprehensive feedback.
- Test compatibility of new features with existing product functionalities and document observations and outcomes.
- Stay up to date with technical and feature developments through workshops, internal communications, and ongoing training.
- Identify opportunities to improve support processes and take ownership of driving process enhancements.
- What you have .
- Fluency in English and Mandarin (spoken and written) with the confidence to engage diverse customers.
- Technical aptitude, ideally within hospitality or hotel tech, with the ability to troubleshoot browser and connectivity issues.
- Experience in a fast-paced, high-volume support environment with SLA/KPI targets.
- Strong analytical mindset. Able to quickly identify root causes and deliver smart, effective solutions.
- Comfortable navigating multiple systems simultaneously while staying organized and detail-focused.
- A natural communicator who can simplify technical concepts for non-technical users.
- Proactive, commercially aware, and motivated by team success.
- Thrives in a remote or hybrid setup and takes full ownership of outcomes.
- Flexible to work shifting schedules, including weekends and holidays.
- Our Perks & Benefits .
- Equity packages for you to be a part of the SiteMinder journey.
- Hybrid working model (in-office & from home).
- Mental health and well-being initiatives.
- Generous parental (including secondary) leave policy.
- Paid birthday, study and volunteering leave every year.
- Sponsored social clubs, team events, and celebrations.
- Employee Resource Groups (ERG) to help you connect and get involved.
- Investment in your personal growth offering training for your advancement.
- Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch.
- When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.
Job type:
Full-time
Salary:
negotiable
- Job Number26019647
- LocationLe Meridien Bangkok, 40/5 Surawong Road, Bangrak, Bangkok, Bangkok, Thailand, 10500
- ScheduleFull Time
- Located Remotely?N
- Position Type Management
- Marriott International olarak, kapısı herkese açık ve fırsata erişim imkânı sunan bir eşit fırsat işvereni olmaya kararlıyız. Çalışma arkadaşlarımızın, özgün arka planlarına değer verilen ve geçmişleriyle birlikte kabul gördükleri bir iş ortamını etkin bir şekilde teşvik ediyoruz. En güçlü yanımız, çalışma arkadaşlarımızın beraberlerinde getirdikleri zengin kültür, yetenek ve deneyimlerdir. Kişinin engellilik durumuna, askerlik durumuna veya yürürlükteki yasalarla korunan diğer durumlara dayalı ayrımcılık da dâhil olmak üzere, her türlü ayrımcılığa karşıyız.Göz kamaştırıcı seyahat geleneğinden ilham alan Le Méridien de her kültürü özellikle Avrupa'ya özgü güzel hayatın tadını çıkarma ruhuyla kutluyoruz. Misafirlerimiz, ziyaret ettikleri destinasyonların tadını çıkarmak için bağlantı kurmayı ve hayatın keşmekeşinden uzaklaşmayı önemseyen, meraklı ve yaratıcı, kozmopolit kültürlere ilgi duyan bireylerdir. Misafirlere güzel hayatın tadını çıkarmaları için ilham olan deneyimlerle birlikte otantik, zarif ve unutulmaz hizmetler sunuyoruz. Ekibimize katılacak meraklı ve yaratıcı insanlar arıyoruz. Sizin gibi düşünen misafirlerle bağlantı kurmayı önemli buluyorsanız ve unutulmaz deneyimler yaratmak istiyorsanız, sizi Le Méridien'deki kariyer fırsatlarını keşfetmeye davet ediyoruz. Le Méridien'e katılarak, Marriott International çatısı altındaki bir markalar portföyünün parçası olursunuz. İşinizi en iyi şekilde yapabileceğiniz yeri tercih edin, amacınızı gerçekleştirmeye başlayın, mükemmel bir küresel ekibin üyesi olun ve hayallerinize ulaşmayı başarın.
Job type:
Full-time
Salary:
negotiable
- Job Number26024007
- LocationThe Athenee Hotel a Luxury Collection Hotel Bangkok, 61 Wireless Road (Witthayu), Bangkok, East Java, Thailand, 10330
- ScheduleFull Time
- Located Remotely?N
- Position Type Non-Management
- POSITION SUMMARY.
- Prepare and cook food according to recipes, quality and presentation standards, and food prep checklists. Prepare ingredients for cooking, including portioning, chopping, and storing food before use. Safely and appropriately use baking and measuring tools/equipment/appliances to prepare baked foods. Follow and ensure compliance with food safety handling policies and procedures, including personal hygiene procedures. Check and ensure correct temperatures of kitchen appliances and food, and report issues to management. Wash and disinfect kitchen area; set-up and break-down work station; and follow and ensure compliance with sanitation and cleaning procedures. Monitor the quality of food prepared and portions served throughout shift.
- Follow all company policies and procedures, including safety and security; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others and support team to reach common goals. Comply with quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move over sloping, uneven, or slippery surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.
- PREFERRED QUALIFICATION.
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: Less than 1-year related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None.
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
- The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
- From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Job type:
Full-time
Salary:
negotiable
- Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
- At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
- Four Seasons Hotel and Private Residences Bangkok are located along the Chao Phraya River, one of the world s most famous urban waterways, Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic new riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as well as a 73-storey tower with 366 private residences. Spanning 9 acres with lush courtyards, exceptional river views, and complemented with convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok Chao Phraya will offer an atmospheric urban resort experience for both international and regional travelers.
- Commis I - Italian Restaurant.
- At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us.
- Our family members are masters at their crafts - a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rule: people who, by nature, believe in treating others as we would have them treat us. We look for our people to characterize a shared passion for excellence and to infuse that enthusiasm into everything they do.
- About Four Seasons Hotel and Private Residences Bangkok Chao Phraya.
- Located along the Chao Phraya River, one of the world s most famous urban waterways, Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic new riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as well as a 73-storey tower with 366 private residences.
- Spanning 9 acres with lush courtyards, exceptional river views, and complemented with convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok Chao Phraya will offer an atmospheric urban resort experience for both international and regional travelers.
- About Four Seasons.
- Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 109 hotels and private residences in major city centers and resort destination in 43 countries, and with more than 60 projects in development, Four Seasons consistently ranks among the world s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.
- As the leader in branded residences since 1982, Four Seasons currently operate 38 residential properties around the world and 80% of the projects in our pipeline contain a residential component.
- What You Will Be Responsible For.
- Reporting to Chef de Partie, your main responsibilities will include in supporting the Demi Chef and Chef de Partie during the operation in Italian kitchen.
- Ensures the highest standards and consisten cy quality of Italian food is prepared, keeps up to date with the new products, recipes and prep aration techniques.
- Prepare food items accordi ng to guest orders and maintain quality following recipe cards, as well as per production, porti on control, and presentation standards.
- C omplete mis en place and set-up station for breakfast, lunch, and/or dinner service.
- Produce mis en place according to the forecast of the operation.
- Date all food containers and rotate as per policies, making sure that all perishables are kept at proper temperatures.
- Maintain in order store rooms, fridges and walking fridges.
- Keep inform the demi chef and chef the partie for any damage equipment within the kitchen.
- A ttend and contribute to all staff meetings Departmental and Hotel Training as scheduled and other related activities.
- R espond to any changes in Food and Beverage Division function as per the hotel.
- Work harmoniously and professionally with co-workers and supervisors.
- Comply with HACCP procedures and ensures highest level of hygiene and sanitation is in all food preparation.
- To be flexible and help other kitchen outlet at busy times if require.
- Communication skills in speaking and writing Thai, basic of English is require.
- Must hold the legal right to work in Thailand.
- What You Will Bring.
- We are looking for individuals who have a solid knowledge of operating a kitchen department. The candidates must have good personality, a strong work ethic and facilitation skills. In addition, the candidate must have interpersonal skills, are able to prioriti e s and adapt to the changing needs of the operation.
- Minimum of two or three year s experience working in a si milar position for an Italian cuisine.
- Join Our Team.
- Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
- What to expect: You will .
- Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
- Be part of a cohesive team with opportunities to learn, grow and develop.
- Have the opportunity to engage in diverse and challenging work.
- Derive a sense of pride in work well done.
- Be recognized for excellence.
Skills:
Creativity, English
Job type:
Full-time
Salary:
negotiable
- Booking catering events for the hotel. The Conference Service Executive/Manager will oversee all aspects of client liaison and build new client relationships within the marketplace on a continuous basis.
- Dealing with group business and private individual clients, the Conference Service Executive/Manager is responsible for all stages of events, including planning all details, managing client requirements to ensure that events run smoothly, issuing BEOs, collecting payment and accounts are kept in order for a seamless follow up after al ...
- We are looking for individuals who have a solid knowledge of food and beverage, able to evidence strong business acumen, have a proven track record displaying creativity and excellent communication skills.
- Candidates must speak read and write Thai as well as being fluent in English. Must have the right to work in Thailand.
- What You Will Bring.
- Candidates with a passion for excellence, expertise in Guest Services are invited to apply for a career with Four Seasons.
- Candidates must have a firm knowledge of the area and be extremely organized and be able to multi task.
- Previous pre-opening experience is a plus.
- Candidate should hold valid work authorization for Thailand.
- Join Our Team.
- Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
- What to expect: You will .
- Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
- Be part of a cohesive team with opportunities to learn, grow and develop.
- Have the opportunity to engage in diverse and challenging work.
- Derive a sense of pride in work well done.
- Be recognized for excellence.
Job type:
Full-time
Salary:
negotiable
- Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
- Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
- We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
- We encourage flexible work arrangement.
- Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
- Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
- Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
- Find out more job opportunities at https://careers.trip.com
- Have a good trip, and see you soon!
Experience:
No experience required
Skills:
High Responsibilities, Outgoing Personality, Creativity, Energetic, Event Planning, Thai, English
Job type:
Full-time
Salary:
฿25,000 - ฿50,000, negotiable
- Organizing & leading daily activity programs for hotel guests such as neighborhood walks.
- Organizing & coordinating collaboration activities such as partnering with wellness studios for yoga activities for hotel guests.
- Closely coordinating with the hotel's concierge, sales & marketing teams.
- Organizing regular activities of a larger scope for both hotel & hotel bar such as flea markets & other creative ideas.
- Helping drive the hotel's concept of being a "neighborhood hotel" where it becomes a traveler's choice of stay based on this proposition & a local's place to hang out.
- This job requires fluent Thai & English.
- This job requires good teamwork, organization & event/activity management skills.
- This job requires a highly creative & multitasking individual.
- This job requires good self-initiation & management skills.
- Is This Job for You.
- This job is for someone who is interested to grow in the hospitality & F&B industry,.
- This job is for someone who wants to handle an essential, non-traditional & forward-thinking function of a business.
- This job is for someone who likes engaging with people, loves marketing & implementing creative ideas for the market.
- Rapos Group is a family-owned enterprise established in 1988 in Thailand. Our group is engaged in the textiles, chemicals & hospitality industries with multiple business units under the three.
- In textiles, Rapos (Thailand) Co., Ltd. (www.rapos.com) & associated companies is the leading supplier of manufacturing raw material for garment factories.
- In chemicals, Cleanfirm Co., Ltd. (www.cleanfirm.co.th) is engaged in the business of cleaning supplies distribution for hotels, restaurants & commercial spaces.
- In hospitality, our portfolio consists of 4 hotels & 500 rooms, specializing in the luxury boutique segment, as well as a number of renowned upscale F&B outlets.
- If this job sounds like you, we look forward to seeing your application!.
Job type:
Full-time
Salary:
negotiable
- During the pre-opening, support Chief Concierge who is a hotel champion for the launch of concierge KEY software program and establish the system for Hotel before further utilizing.
- Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
- Responds to all guest requests in an accurate and timely manner making recommendations based on an insightful local knowledge and hotel practices.
- Processes parcels, packages, courier service, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner.
- Works harmoniously and professionally with co-workers and he/she directly report to Assistance Chief Concierge.
- Assure that desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current.
- Knows what activities are available in the city (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests.
- Stores and retrieves guest luggage and packages.
- Utilizes a variety of internal software programs to accurately input special arrangements the guest has made and to assure proper billing.
- Non-Essential Functions.
- Assists with responsibilities and duties in the absence of Concierge leaders or due to heavy volume in the areas of the Bell stand, Front desk. Door greeter and lobby coverage,.
- Provide a basic trouble-shooting support for in-room services such as Internet, TV movies, games, and Web service.
- Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests.
- Join Our Team.
- Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel Bangkok at Chao Phraya River provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
- What to expect: You will .
- Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
- Be part of a cohesive team with opportunities to learn, grow and develop.
- Have the opportunity to engage in diverse and challenging work.
- Derive a sense of pride in work well done.
- Be recognized for excellence.
Receptionist - General Job Description and duties.
Overview:A receptionist is a professional who is responsible for providing administrative and customer service support to an organization. They are the first point of contact for visitors, customers, and clients, and they are responsible for greeting them, answering their questions, and directing them to the appropriate person or department.
Common Responsibilities:
Greeting Visitors:
Receptionists are responsible for greeting visitors, customers, and clients, and providing them with information about the organization.
Answering Phones:
Receptionists are responsible for answering incoming calls and directing them to the appropriate person or department.
Scheduling Appointments:
Receptionists are responsible for scheduling appointments and managing calendars.
Data Entry:
Receptionists are responsible for entering data into the organization's computer systems.
Filing:
Receptionists are responsible for filing documents and maintaining records.
Other Administrative Tasks:
Receptionists may also be responsible for other administrative tasks, such as ordering supplies, preparing documents, and managing mail.
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