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Experience:
No experience required
Skills:
Good Communication Skills, English, Thai
Job type:
Full-time
Salary:
฿18,000 - ฿24,000, negotiable
- Handle client inquiries and updates, coordinate with legal and accounting teams for effective communication with clients, maintain documents and databases, manage client files, follow up on pending matters and payments, and resolve issues professionally.
- Respond to client and partner queries via phone, email, or in person, and maintain regular contact to strengthen relationships and identify business opportunities.
- Prepare quotations, invoices, contracts, and other documents as needed, attend exter ...
- Good verbal and written communication skills in English and Thai language.
- Ability to quickly establish relationships and interact with clients and members of the team.
- Proactive self-starter who can initiate meetings, build relationships and make decisions.
- Excellent interpersonal, presentation and facilitation skills.
- Ability to adapt to a fast-paced business and work environment while managing multiple priorities.
Job type:
Full-time
Salary:
negotiable
- วุฒิการศึกษาระดับปริญญาตรีขึ้นไป สาขาบริหารธุรกิจ การบัญชี การเงิน การตลาด เศรษฐศาสตร์ หรือสาขาที่เกี่ยวข้อง.
- มีความรอบรู้ในผลิตภัณฑ์และบริการต่างๆ ของธนาคาร.
- ผ่านการอบรมในหลักสูตรที่เกี่ยวข้อง.
- มีทักษะด้านการตลาด การเจรจาต่อรอง และการนำเสนอ.
- มีทักษะในการทำงานเป็นทีม มีมนุษยสัมพันธ์ที่ดี และมีใจรักในการให้บริการ.
- ผู้เข้ารับการสอบสัมภาษณ์จัดเตรียมเอกสารรายงานการตรวจสอบข้อมูลเครดิต (NCB) โดยสามารถตรวจสอบรายละเอียด สถานที่ขอตรวจสอบเครดิตบูโรที่บริษัท ข้อมูลเครดิตแห่งชาติ จำกัด (www.ncb.co.th).
- สอบถามข้อมูลเพิ่มเติม: โทร. (คุณอัญชิสา).
- ท่านได้อ่านและศึกษานโยบายความเป็นส่วนตัวของธนาคารกรุงไทย จำกัด (มหาชน) ที่ https://krungthai.com/th/content/privacy-policy ทั้งนี้ ธนาคารไม่มีเจตนาหรือความจำเป็นใดๆ ที่จะประมวลผลข้อมูลส่วนบุคคลที่มีความอ่อนไหว รวมถึงข้อมูลที่เกี่ยวข้องศาสนาและ/หรือหมู่โลหิต ซึ่งอาจปรากฏอยู่ในสำเนาบัตรประจำตัวประชาชนของท่านแต่อย่างใด ดังนั้น กรุณาอย่าอัปโหลดเอกสารใดๆ รวมถึงสำเนาบัตรประจำตัวประชาชน หรือกรอกข้อมูลส่วนบุคคลที่มีความอ่อนไหวหรือข้อมูลอื่นใด ซึ่งไม่เกี่ยวข้องหรือไม่จำเป็นสำหรับวัตถุประสงค์ในการสมัครงานไว้บนเว็บไซต์ นอกจากนี้ กรุณาดำเนินการให้แน่ใจว่าได้ดำเนินการลบข้อมูลส่วนบุคคลที่มีความอ่อนไหว (ถ้ามี) ออกจากเรซูเม่และเอกสารอื่นใดก่อนที่จะอัปโหลดเอกสารดังกล่าวไว้บนเว็บไซต์แล้วด้วย ทั้งนี้ ธนาคารมีความจำเป็นต้องเก็บรวบรวมข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านเพื่อบรรลุวัตถุประสงค์ในการพิจารณารับบุคคลเข้าทำงาน หรือการตรวจสอบคุณสมบัติ ลักษณะต้องห้าม หรือพิจารณาความเหมาะสมของบุคคลที่จะให้ดำรงตำแหน่ง ซึ่งการให้ความยินยอมเพื่อเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านมีความจำเป็นสำหรับการเข้าทำสัญญาและการได้รับการพิจารณาตามวัตถุประสงค์ดังกล่าวข้างต้น ในกรณีที่ท่านไม่ให้ความยินยอมในการเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรม หรือมีการถอนความยินยอมในภายหลัง ธนาคารอาจไม่สามารถดำเนินการเพื่อบรรลุวัตถุประสงค์ดังกล่าวข้างต้นได้ และอาจ ทำให้ท่านสูญเสียโอกาสในการได้รับการพิจารณารับเข้าทำงานกับธนาคาร.
Job type:
Full-time
Salary:
negotiable
- Provide premium service through phone and email channels tailored to individual Card Member needs.
- Consult with Card Members to understand travel requirements and recommend suitable products, services, and experiences.
- Organize and book travel arrangements, including flights, hotels, cruises, and car rentals.
- Maintain an understanding of Card Member profiles, preferences, and travel history.
- Ensure all customer profile information is accurate and updated.
- Use travel knowledge to help Members maximize exclusive benefits.
- Demonstrate a Membership First mindset in all interactions.
- Ask thoughtful, personalized questions to enhance the Member experience.
- Serve as the primary point of contact, managing travel needs from start to finish.
- Provide insights on destinations, travel trends, and unique experiences.
- Good consultative and service skills with the ability to recommend suitable options across phone and digital channels.
- Comfortable working with multiple computer systems and tools.
- Strong communication skills, both written and verbal, with an ability to build trust and rapport.
- A good knowledge of travel and global destinations.
- Ability to remain calm, professional, and adaptable in dynamic situations.
- Strong organizational and time management capabilities.
- Customer service experience in hospitality, concierge, lifestyle servicing, or premium service environments is beneficial.
- Experience with travel booking systems is an advantage but not required.
- Genuine interest in creating strong customer experiences.
- Ability to work effectively within a team and meet performance expectations.
- Willingness to learn and adapt to new tools or processes.
- A positive, professional, and collaborative attitude.
- Flexibility to work shifts, including evenings and weekends, as required.
- Competitive base salaries.
- Bonus incentives.
- Support for financial-well-being and retirement.
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location).
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need.
- Generous paid parental leave policies (depending on your location).
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).
- Free and confidential counseling support through our Healthy Minds program.
- Career development and training opportunities.
- Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Job type:
Full-time
Salary:
negotiable
- Prepares and Leads business review meeting with clients management team on monthly or quarterly basis.
- Review clients sales and operations performance.
- Update market situation to ensure that clients receive up-to-date information which is useful for their business decision.
- Act as company representative to communicate all necessary issues to clients.
- Work with client s management team for solution of issues raised during BRM and ensure that all issues raised are responded within the defined response time.
- Client Service and Supply Chain Network ManagementLiaise with Client management team for their requirements and daily problems encountered.
- Coordinate with DKSH internal teams to provide effective solutions for client s requirements related to operation issues i.e. order processing, credit control, inventory management, etc.
- Facilitate new business integration process for new clients acquired.
- Act as DKSH representative to facilitate ad-hoc operation issues. i.e. arrange Ad-hoc meetings.
- Drive Operational Efficiency through Assigned ProjectsCoordinate between clients and internal departments to drive company s projects which increase operational and cost efficiency; for instance, managing warehouse space, promoting the use of electronic tools, monitoring problem bills, etc.
- OthersPerform other duties as assigned by Operation Director.
- Requisition Number: 223677 Job Function: Client Management
Job type:
Full-time
Salary:
negotiable
- Develop, implement, and oversee guest satisfaction and loyalty programs.
- Represent management to guests, building trust and intervening at key moments of the customer journey.
- Drive innovation and continuous improvement to ensure memorable guest experiences.
- Monitor customer feedback, anticipate needs, and implement corrective action plans.
- Coordinate with operational services to guarantee smooth guest stays.
- Lead daily team briefings and interact positively with other departments.
- Qualifications Strong communication and interpersonal skills.
- Problem-solving and conflict resolution abilities.
- Knowledge of hotel operations and PMS systems.
- Leadership and team management experience.
- Fluency in multiple languages is a plus.
- Additional Information Employee benefit card offering discounted rates at Accor hotels worldwide.
- Develop your talent through Accor s learning programs.
- Opportunity to grow within your property and across the world!.
Experience:
No experience required
Skills:
Analytical Thinking, Creative Thinking, Fast Learner, Multitasking, Positive Thinker, English
Job type:
Full-time
Salary:
negotiable
- Bachelor's degree or higher in business administration, development studies, social sciences, or any related field.
- At least 1 years of administrative assistance experience in providing assistance in project coordination, implementation and development of program assistance.
- Experience with office operations, general office administration, and office maintenance; Ability to prepare and maintain the full set of accounts.
- Experience in program planning and management plus skill in managing the budget and overseeing a project.
- Exceptional interpersonal and public relations skills, as well as the capacity to work in a multicultural team environment.
- In-depth knowledge of organizing meetings through online platforms.
- Fluency in oral and written English and Thai.
- Proficient in Computer literacy.
- High level attention to detail and accuracy.
- Ability to follow through on tasks.
- Flexible, creative, responsive, able to take initiative, open to learning.
- Reliable.
- Able to work within systems and procedures, work effectively in a small team environment involving the sharing of information and at times sharing workloads.
- Able to analyze and integrate potentially conflicting numerical, verbal, and other data from a number of sources.
- Willing to demonstrate, apply and share expert technical knowledge across the organization.
- Able to work independently and multi-task and meet deadlines.
- Provide support for program administration activities and support to all team members in the organization of daily/weekly/monthly program implementation.
- Be responsible for day-to-day correspondence, information sharing and filing ensuring that appropriate follow-up actions are taken.
- o Preparation, distribution, and maintenance of documentation and meeting minutes related to the administration and execution of the program.
- o Management of a database of program documents in relation to program activities and other essential documents such as published event calendars and status reports; establishment of an electronic and hard copy file system.
- o Assist members of the team and other program experts from internal and external organizations with international and regional travel arrangements, as well as provide assistance with travel advance settlement.
- Preparation and maintenance of the inventory of the Department/Project assets including stationery, equipment, publications, storage retrieval, preparation of requests for the purchase of new products; and regular email monitoring for team member requests and follow-up.
- Monitor project budget and financial expenditures and their conformity to the work-plan; process request for payments of direct payments and advance requests and assist in preparing project budget revisions.
- Liaise with the Operation Support Department on financial and administrative matters and ensure that all administrative and financial transactions are properly carried out according to the requirements of the project.
- Assistance in monitoring important timelines for different projects under the Department/Project and proactively notifying key staff on these deadlines. work on different projects.
- Other duties as assigned by Operations and Program Officer.
Skills:
Microsoft Office, Social media, English
Job type:
Full-time
Salary:
negotiable
- Bachelor s Degree or at least Diploma or equivalent in any discipline.
- Must have B2 level English Language proficiency (reading, writing, speaking and aural comprehension) https://www.coe.int/en/web/common-european-framework-reference-languages/level-descriptions.
- Work experience:Minimum of 6 months work experience in customer support in any industry.
- Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field.
- Call centre experience is not a must but would be a distinct advantage.
- Required Interpersonal Skills:Passionate about communication and interacting with people is key to success in this role.
- Able to receive continuous feedback and work in a fast-paced working environment.
- Positive attitude and willingness to learn and go the extra mile for self-improvement.
- Good reasoning and analytical skills.
- Able to demonstrate critical thinking, a proactive attitude.
- Must be able to speak, read and write the required language to support.
- Technical Skills:Minimum typing speed of 40wpm with a 90% accuracy score.
- Computer literate and fully conversant in Microsoft Windows and Microsoft Office.
- Responsibilities (May perform other duties as requested that may not be specifically addressed in this document) Assist our community and help resolve inquiries empathetically, accurately and on time.
- Become and remain knowledgeable about social media products and community standards.
- Make well balanced decisions and personally driven to be an effective advocate for our community.
- Strong interpersonal skills, verbal and written communication skills and most importantly empathy.
- Display a strong bias to doing what s right for our community in supporting social media s mission.
- Investigate and resolve issues that are reported on social media such as requests for account support and reports of potentially abusive content.
- Respond to user inquiries with high quality, speed, empathy and accuracy.
- Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users.
- Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site.
- Enforce social media Terms of Use by carefully monitoring reports of abuse on the site.
- Review the reported content within agreed turnaround times and standards of quality.
- Identify inefficiencies in workflows and suggest solutions.
- Recognize trends and patterns, and escalate issues outside the company policy to the global team.
Skills:
Bahasa Indonesia, English
Job type:
Full-time
Salary:
negotiable
- Bachelor's degree.
- Previous experience in a customer service, call center, or hospitality role is highly preferred.
- Excellent communication skills in both written and spoken in Bahasa Indonesia and English.
- Strong problem-solving and conflict-resolution abilities.
- Proficiency in using computer systems and navigating multiple applications simultaneously.
- Ability to work in a fast-paced environment and handle multiple tasks effectively.
- A positive and patient attitude with a genuine desire to help people.
- Flexibility to work in shifts, including evenings, weekends, and public holidays.
- What We Offer Competitive salary and performance-based bonuses.
- Comprehensive training and professional development opportunities.
- Health and wellness benefits.
- A diverse and inclusive work environment with opportunities for career advancement.
- Modern and comfortable office space.
- Fun and engaging team activities.
- The Role
- As a Customer Service Representative specializing in Partner Services, you will be the first point of contact for partners making reservations, asking for information, or raising concerns. You will be responsible for delivering professional, courteous, and efficient service while upholding the brand standards of our clients in the hospitality and travel industry.
- Key Responsibilities Handle inbound and outbound calls, emails, and live chat inquiries from partners regarding reservations, booking modifications, and general information.
- Resolve partner complaints and issues with empathy and professionalism, aiming for a first-contact resolution whenever possible.
- Provide accurate and detailed information about services, amenities, and policies.
- Process new reservations and cancellations, ensuring all details are correctly entered into the system.
- Collaborate with internal teams to escalate complex issues and ensure a seamless partner experience.
- Meet or exceed individual and team performance targets, including quality scores, average handling time, and customer satisfaction ratings.
- Maintain a high level of product and procedural knowledge.
Skills:
English
Job type:
Full-time
Salary:
negotiable
- Fluent in both Thai and English (spoken and written).
- Minimum qualification: High School Diploma; Diploma or Degree preferred.
- Good communication and interpersonal skills.
- Basic computer and typing proficiency.
- Previous customer service or call center experience is an advantage.
- Willingness to work in shifts, weekends, or public holidays as required.
- Why Join Us? Competitive salary and performance incentives.
- Professional and inclusive working environment.
- Training and development opportunities.
- Career growth in a global BPO company.
- Responsibilities: Handle customer interactions via phone, email, or chat in Thai and English.
- Assist customers with inquiries, product information, order status, and troubleshooting.
- Maintain accurate records of customer interactions in the system.
- Follow up to ensure resolution and customer satisfaction.
- Meet performance targets for quality, efficiency, and customer satisfaction.
- Escalate complex issues to the relevant department when necessary.
Job type:
Full-time
Salary:
negotiable
- Job Number26044393
- LocationW Bangkok, 106 North Sathorn Road, Bangkok, Bangkok, Thailand, 10500
- ScheduleFull Time
- Located Remotely?N
- Position Type Non-Management
- شركة ماريوت الدولية هي شركة توفر فرص توظيف متكافئة. نؤمن بتوظيف قوى عاملة متنوعة الخلفيات والحفاظ على ثقافة شاملة تهتم بالأشخاص في المقام الأول. نلتزم بعدم التمييز على أي أساس محمي مثل الإعاقة وحالة المحاربين القدماء أو أي أساس آخر يغطيه القانون المعمولتتمثل مهمة فنادق دبليو في إثارة الفضول وتوسيع العوالم. نحن مكان لتجربة الحياة. نحن هنا لفتح الأبواب وفتح العقول. نستمد الإلهام باستمرار من الوجوه الجديدة والتجارب الجديدة. إن روح التوافق مع أي شيء هي في جوهرنا وجعلتنا مشهورين بإعادة اختراع معايير الفخامة في جميع أنحاء العالم. أي شيء/في أي مكان هي ثقافتنا وفلسفتنا الخدمية التي تجلب شغف ضيوفنا إلى الحياة. إذا كنت أصلي ا ومبتكر ا وتتطلع دائم ا إلى مستقبل ما هو ممكن فمرحب ا بك في فنادق دبليو. عند الانضمام إلى فنادق دبليو فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. كنفي المكان الذي يمكنك فيه القيام بأفضل أعمالك وابدأ هدفك وانتمي إلى فريق عالمي مذهل لتصبح أفضل نسخة منك.
Skills:
English
Job type:
Full-time
Salary:
negotiable
- Programs and directs activity options, as well as dining, shopping and other attractions, in order to create an unsurpassed luxury resort guest experience.
- Resolves guest concerns and interacts with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
- Assures that Concierge Staff is well versed in activities with appropriately updated information through maintaining close contacts with vendors in the area.
- Interviews, trains and schedules the Concierge staff, as well as conducts performance evaluations and corrective interviews as needed.
- Responds properly in any resort emergency or safety situation.
- Works harmoniously with Front Desk, Reservations, Bell Staff and Valet Parking to assure smooth handling of guest arrivals and departures.
- Candidates must have a firm knowledge of the local market and speak Thai as well as being fluent in English. Must have the right to work in Thailand.
- Visa and Work Permit sponsorship is not available for the role. Only successful candidates will be contacted.
- What You Will Bring.
- Candidates with a passion for excellence, expertise in Guest Services are invited to apply for a career with Four Seasons.
- Candidates must have a firm knowledge of the area and be extremely organized and be able to multi task.
- Previous pre-opening experience is a plus.
- Candidate should hold valid work authorization for Thailand.
- Join Our Team.
- Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service.
- Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city.
- Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
- What to expect: You will .
- Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
- Be part of a cohesive team with opportunities to learn, grow and develop.
- Have the opportunity to engage in diverse and challenging work.
- Derive a sense of pride in work well done.
- Be recognized for excellence.
- Operations - Assistant Department Head.
- The transferring employee will be responsible for obtaining or will currently hold proper work authorization for the country in which the position is located.
Skills:
Public Relations, Accounting, Energetic, English
Job type:
Full-time
Salary:
negotiable
- The F&B Guest Relations Manager will support Restaurant Managers in planning, organizing, controlling and directing the work of Hostess team and Restaurant Reservations team, ensuring guest satisfaction.
- Coordinate and make sure all VIP and Hotel Guests special requests are handled efficiently and accurately.
- Provide full assistance to guests concerning general queries all the restaurants.
- Professionally collecting information about guest preferences, special conditions, food allergies, main purpose of the guests, etc.
- Respond to incoming inquiries via email or telephone and make reservations accordingly and accurately for the guests.
- Obtain familiarity with restaurant policies and procedures about training, safety and security.
- Understanding all outlet layouts and table/ floor plans.
- The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
- Provide knowledge and skill training to the team both on the job and classroom training.
- Attend regular operational meetings to ensure effective coordination and cooperation between departments.
- Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.
- Requires ability to operate computer equipment and other food & beverage computer systems.
- What You Will Bring.
- One to two years previous experience as an Assistant Outlet Manager in Food & Beverage outlet is preferable.
- College education or equivalent experience;.
- Previous employment experience in a similar position with other luxury Hotels will be an added advantage;.
- Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting.
- Requires ability to operate computer equipment and other food & beverage computer systems.
- Requires reading, writing and oral proficiency in the English language.
- Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. Working knowledge is generally learned on-the-job.
- Positive attitude with a generous and uplifting team approach.
- Ability to proactively anticipate and prioritize the needs of the guest.
- Energetic and professional approach to his/her craft.
- Fluency in Thai and working proficiency in English are essential requirements.
- Join Our Team.
- Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
- What to expect: You will .
- Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
- Be part of a cohesive team with opportunities to learn, grow and develop.
- Have the opportunity to engage in diverse and challenging work.
- Derive a sense of pride in work well done.
- Be recognized for excellence.
- The transferring employee will be responsible for obtaining or will currently hold proper work authorization for the country in which the position is located.
Job type:
Full-time
Salary:
negotiable
- Omnichannel Support Management: Professionally manage and resolve inquiries from both customers and partners across multiple communication platforms, ensuring a seamless service experience.
- Cross-Functional Issue Resolution: Act as a lead coordinator with internal departments to address and resolve complex cases, ensuring all solutions are delivered within established Service Level Agreements (SLAs).
- Customer Insight Analytics: Systematically record and analyze case data and feedback ...
- Policy & Information Stewardship: Serve as a subject matter expert by providing precise information and guidance in strict alignment with company policies and operational standards.
- CX Process Enhancement: Proactively support the continuous improvement of customer experience workflows, identifying opportunities to streamline service delivery and increase satisfaction.
- Who We Are Looking For: Fresh Graduates: You have recently graduated from any major (Logistics, Business, Engineering, or any other field).
- Service Excellence Advocate: You are dedicated to high-quality support and possess a professional demeanor when representing the brand to customers and partners.
- Effective Liaison: You have the interpersonal skills required to navigate internal teams and drive the resolution of multifaceted problems.
- Analytical & Meticulous: You understand the value of data and take pride in maintaining accurate records that help the company grow.
- Clear & Diplomatic Communicator: You can convey complex information simply and professionally, ensuring clarity and maintaining positive relationships.
- Solution-Oriented Thinker: You look beyond the immediate issue to suggest long-term improvements that prevent future challenges.
Skills:
Express, Excel
Job type:
Full-time
Salary:
negotiable
- Responsible for monitoring all queues and ensuring adequate actions are taken to ensure target metrics are achieved.
- Monitor agent activities ensuring adherence to schedules and activity entries are up to date.
- Support real-time activities and roster maintenance in line with business and staff requests.
- Identify emerging trends and anomalies, in order to communicate to workforce planner and reporting to identify business opportunities and continuous improvement as well.
- Provide accuracy in all work completed must adhere to schedule and maintain a high standard of output while completing tasks within reasonable time frames.
- Support continuous improvement initiatives by sharing observations and best practices from real-time operations.
- Requirements: Good understanding of CS metrics esp. in live channels.
- RTA or related experience will be beneficial.
- Strong communication skills will be beneficial.
- Rise to a challenge and thrive in a fast paced demanding environment.
- Proficiency in GSheet/Excel.
- Ability to work 5 days per week on a rotating roster (non-fixed days).
- Willingness to work on a rotating shift roster, including weekends or public holidays if required.
Job type:
Full-time
Salary:
negotiable
- Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
- At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
- Four Seasons Hotel and Private Residences Bangkok are located along the Chao Phraya River, one of the world s most famous urban waterways, Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic new riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as well as a 73-storey tower with 366 private residences. Spanning 9 acres with lush courtyards, exceptional river views, and complemented with convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok Chao Phraya will offer an atmospheric urban resort experience for both international and regional travelers.
- Room Service Manager.
- At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us.
- Our family members are masters at their crafts - a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rule: people who, by nature, believe in treating others as we would have them treat us. We look for our people to characterize a shared passion for excellence and to infuse that enthusiasm into everything they do.
- About Four Seasons Hotel and Private Residences Bangkok Chao Phraya.
- Located along the Chao Phraya River, one of the world s most famous urban waterways, Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic new riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as well as a 73-storey tower with 366 private residences.
- Spanning 9 acres with lush courtyards, exceptional river views, and complemented with convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok Chao Phraya will offer an atmospheric urban resort experience for both international and regional travellers.
- About Four Seasons.
- Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 109 hotels and private residences in major city centers and resort destination in 43 countries, and with more than 60 projects in development, Four Seasons consistently ranks among the world s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.
- As the leader in branded residences since 1982, Four Seasons currently operate 38 residential properties around the world and 80% of the projects in our pipeline contain a residential component.
- What You Will Be Responsible For.
- Room Service Manager who share a passion for excellence and who infuse enthusiasm into everything they do. Be able to supervise the consistency, quality and efficiency of food and beverage service and amenities for the hotel s guest rooms & suites. Room Service manager is responsible for maintaining par stocks of inventory for Room Service and Private Bar. Candidates must have a firm knowledge of the local market and effective communication skills in both speaking and writing English and Thai is required. Must hold the legal right to work in Thailand.
- Select, train, evaluate, lead, motivate, coach, and discipline all employees to ensure that stablished cultural and core standards are met; daily activities and planning for outlet operation.
- Keep up with the latest product trends and create seasonal and new guest room amenity program.
- The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
- Describe and ensure quality of all food and drink items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for breakfast, lunch, or dinner and overnight dining.
- Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
- Attend regular operational meetings to ensure effective coordination and cooperation between departments.
- Observe physical condition and cleanliness of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.
- Monitor all amenities so they are delivered on time and are properly maintained. Establish and maintain par stocks of all supplies. Ensure the cleanliness of Room Service and guest hallways by establishing and enforcing clean-up schedules.
- Communicate with all other Department Heads to coordinate efforts in matters of mutual interest. Coordinate and execute functions or special receptions in rooms, suites and boardrooms. Establish an effective and efficient method for setting orders properly.
- Train order takers in proper selling and telephone techniques.
- Ensure all private bars are stocked and controlled properly.
- Requires ability to operate computer equipment and other food & beverage computer systems.
- What You Will Bring.
- We are looking for individuals who have a solid knowledge of Room Service experience. The candidates must have good business acumen, a strong work ethic and people-management and facilitation skills. In addition the candidate must have strong leadership and interpersonal skills, are able to priorities and adapt to the changing needs of the operation.
- Minimum of 3 year s experience working in a managerial capacity, experience in hotel operations, preferably Four Seasons or other luxury environment, experience in adult education or a similar experience.
- Join Our Team.
- Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
- What to expect: You will .
- Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
- Be part of a cohesive team with opportunities to learn, grow and develop.
- Have the opportunity to engage in diverse and challenging work.
- Derive a sense of pride in work well done.
- Be recognized for excellence.
Skills:
Energetic, Work Well Under Pressure, English
Job type:
Full-time
Salary:
negotiable
- Answer all incoming calls in a friendly, energetic, and efficient manner.
- Obtain the necessary information from guests to input reservations.
- Assist guests regarding hotel facilities, destinations, and Accor loyalty program in an informative and helpful way.
- Providing solutions and recommendations.
- Offering a personalized and customized reservations experience.
- Ensure revenue is maximized by up-selling guest rooms and recommending hotel facilities.
- Assisting and resolving any guest complaints in a timely and professional manner to the best of your ability.
- E mails handling for Reservations and Customer service activities.
- Other related duties could be assigned as needed.
- คุณสมบัติThe ideal candidate will have experience in a customer service setting, hotel/resort reservationist, front desk agent, or equivalent work experience.
- Native in Thai (Verbal/Written) and proficiency in English Verbal/Written is necessary.
- Effective in following and achieving department sales goals.
- Computer literate in Microsoft Window applications required.
- Excellent communication skills, pleasant phone manner, excellent time-management skills, and the ability to multi-task several systems at once.
- Strong interpersonal and problem-solving abilities.
- Highly responsible & reliable.
- Ability to work well under pressure in a fast-paced environment.
- Ability to work cohesively as part of a team.
- Ability to focus attention on guest needs, remaining calm and courteous at all times.
- Flexible working hours.
- ข้อมูลเพิ่มเติมOur commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
- Why work for Accor?.
- We are far more than a worldwide leader. We welcome you as you are and support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us you can continue to explore limitless possibilities.
- Every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
- Do what you love, care for the world, dare to challenge the status quo!.
Job type:
Full-time
Salary:
negotiable
- During the pre-opening, support Chief Concierge who is a hotel champion for the launch of concierge KEY software program and establish the system for Hotel before further utilizing.
- Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
- Responds to all guest requests in an accurate and timely manner making recommendations based on an insightful local knowledge and hotel practices.
- Processes parcels, packages, courier service, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner.
- Works harmoniously and professionally with co-workers and he/she directly report to Assistance Chief Concierge.
- Assure that desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current.
- Knows what activities are available in the city (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests.
- Stores and retrieves guest luggage and packages.
- Utilizes a variety of internal software programs to accurately input special arrangements the guest has made and to assure proper billing.
- Non-Essential Functions.
- Assists with responsibilities and duties in the absence of Concierge leaders or due to heavy volume in the areas of the Bell stand, Front desk. Door greeter and lobby coverage,.
- Provide a basic trouble-shooting support for in-room services such as Internet, TV movies, games, and Web service.
- Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests.
- Join Our Team.
- Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel Bangkok at Chao Phraya River provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
- What to expect: You will .
- Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
- Be part of a cohesive team with opportunities to learn, grow and develop.
- Have the opportunity to engage in diverse and challenging work.
- Derive a sense of pride in work well done.
- Be recognized for excellence.
Job type:
Full-time
Salary:
negotiable
- Job Number26036170
- LocationRenaissance Bangkok Ratchaprasong Hotel, 518/8 Ploenchit Road, Bangkok, Bangkok, Thailand, 10330
- ScheduleFull Time
- Located Remotely?N
- Position Type Non-Management
- شركة ماريوت الدولية هي شركة توفر فرص توظيف متكافئة. نؤمن بتوظيف قوى عاملة متنوعة الخلفيات والحفاظ على ثقافة شاملة تهتم بالأشخاص في المقام الأول. نلتزم بعدم التمييز على أي أساس محمي مثل الإعاقة وحالة المحاربين القدماء أو أي أساس آخر يغطيه القانون المعمولفي فنادق رينيسانس نؤمن بمساعدة ضيوفنا على تجربة الحمض النووي للأحياء التي يزورونها. يأتي ضيوفنا لاكتشاف وكشف ما هو غير متوقع أو للتعمق في ثقافة جديدة أو ببساطة لتحقيق أقصى استفادة من أمسية مجانية. إنهم يرون السفر التجاري كمغامرة لأنهم يرون كل السفر كمغامرة. عندما يقبل الآخرون على ما هو معتاد يرى ضيوفنا فرصة لتقديم قصة رائعة إلى المنزل. وكذلك نحن. نحن نبحث عن زملاء مستكشفين عفويين للانضمام إلى فريقنا لجلب روح الحي لضيوفنا. إذا كان هذا يلائم شخصيتك فنحن ندعوك لاكتشاف فرص العمل مع فنادق رينيسانس. عند الانضمام إلى فنادق رينيسانس فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. كنفي المكان الذي يمكنك فيه القيام بأفضل أعمالك وابدأ هدفك وانتمي إلى فريق عالمي مذهل لتصبح أفضل نسخة منك.
Job type:
Full-time
Salary:
negotiable
- Job Number26010958
- LocationRenaissance Bangkok Ratchaprasong Hotel, 518/8 Ploenchit Road, Bangkok, Bangkok, Thailand, 10330
- ScheduleFull Time
- Located Remotely?N
- Position Type Non-Management
- شركة ماريوت الدولية هي شركة توفر فرص توظيف متكافئة. نؤمن بتوظيف قوى عاملة متنوعة الخلفيات والحفاظ على ثقافة شاملة تهتم بالأشخاص في المقام الأول. نلتزم بعدم التمييز على أي أساس محمي مثل الإعاقة وحالة المحاربين القدماء أو أي أساس آخر يغطيه القانون المعمولفي فنادق رينيسانس نؤمن بمساعدة ضيوفنا على تجربة الحمض النووي للأحياء التي يزورونها. يأتي ضيوفنا لاكتشاف وكشف ما هو غير متوقع أو للتعمق في ثقافة جديدة أو ببساطة لتحقيق أقصى استفادة من أمسية مجانية. إنهم يرون السفر التجاري كمغامرة لأنهم يرون كل السفر كمغامرة. عندما يقبل الآخرون على ما هو معتاد يرى ضيوفنا فرصة لتقديم قصة رائعة إلى المنزل. وكذلك نحن. نحن نبحث عن زملاء مستكشفين عفويين للانضمام إلى فريقنا لجلب روح الحي لضيوفنا. إذا كان هذا يلائم شخصيتك فنحن ندعوك لاكتشاف فرص العمل مع فنادق رينيسانس. عند الانضمام إلى فنادق رينيسانس فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. كنفي المكان الذي يمكنك فيه القيام بأفضل أعمالك وابدأ هدفك وانتمي إلى فريق عالمي مذهل لتصبح أفضل نسخة منك.
Job type:
Full-time
Salary:
negotiable
- Job Number26035329
- LocationRenaissance Bangkok Ratchaprasong Hotel, 518/8 Ploenchit Road, Bangkok, Bangkok, Thailand, 10330
- ScheduleFull Time
- Located Remotely?N
- Position Type Non-Management
- شركة ماريوت الدولية هي شركة توفر فرص توظيف متكافئة. نؤمن بتوظيف قوى عاملة متنوعة الخلفيات والحفاظ على ثقافة شاملة تهتم بالأشخاص في المقام الأول. نلتزم بعدم التمييز على أي أساس محمي مثل الإعاقة وحالة المحاربين القدماء أو أي أساس آخر يغطيه القانون المعمولفي فنادق رينيسانس نؤمن بمساعدة ضيوفنا على تجربة الحمض النووي للأحياء التي يزورونها. يأتي ضيوفنا لاكتشاف وكشف ما هو غير متوقع أو للتعمق في ثقافة جديدة أو ببساطة لتحقيق أقصى استفادة من أمسية مجانية. إنهم يرون السفر التجاري كمغامرة لأنهم يرون كل السفر كمغامرة. عندما يقبل الآخرون على ما هو معتاد يرى ضيوفنا فرصة لتقديم قصة رائعة إلى المنزل. وكذلك نحن. نحن نبحث عن زملاء مستكشفين عفويين للانضمام إلى فريقنا لجلب روح الحي لضيوفنا. إذا كان هذا يلائم شخصيتك فنحن ندعوك لاكتشاف فرص العمل مع فنادق رينيسانس. عند الانضمام إلى فنادق رينيسانس فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. كنفي المكان الذي يمكنك فيه القيام بأفضل أعمالك وابدأ هدفك وانتمي إلى فريق عالمي مذهل لتصبح أفضل نسخة منك.
Receptionist - General Job Description and duties.
Overview:A receptionist is a professional who is responsible for providing administrative and customer service support to an organization. They are the first point of contact for visitors, customers, and clients, and they are responsible for greeting them, answering their questions, and directing them to the appropriate person or department.
Common Responsibilities:
Greeting Visitors:
Receptionists are responsible for greeting visitors, customers, and clients, and providing them with information about the organization.
Answering Phones:
Receptionists are responsible for answering incoming calls and directing them to the appropriate person or department.
Scheduling Appointments:
Receptionists are responsible for scheduling appointments and managing calendars.
Data Entry:
Receptionists are responsible for entering data into the organization's computer systems.
Filing:
Receptionists are responsible for filing documents and maintaining records.
Other Administrative Tasks:
Receptionists may also be responsible for other administrative tasks, such as ordering supplies, preparing documents, and managing mail.
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