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Experience:

1 year required

Skills:

Multitasking, English, Thai

Job type:

Full-time

• Reservation Operations.
• Process daily reservations across all booking channels accurately and efficiently.
• Handle reservation inquiries, modifications, extensions, and cancellations in a timely manner.
• Collect payments, verify payment status, and ensure payment information is accurately recorded.
• Coordinate with internal teams, including Guest Operations and Guest Services, to ensure a smooth guest journey.
• Follow reservation procedures and service standards to maintain accuracy and quality.
• OTA Channel Management.
• Manage and update property listings across OTA platforms, ensuring accurate availability, pricing, and property information.
• Ensure room inventory is correctly synchronized across all booking channels.
• Monitor availability, pricing, promotions, and property content to support bookings and revenue.
• Monitor OTA performance and flag any issues or discrepancies to the relevant team.
• Coordinate with OTA account managers to resolve listing issues, mapping errors, or system discrepancies when required.
• Sales & Closing.
• Respond to reservation inquiries and convert leads into confirmed bookings using effective sales techniques.
• Follow up with potential customers to maximize booking conversion.
• Upsell and cross-sell additional services, room types, or upgrades where appropriate.
• Provide accurate pricing information and negotiate within approved company guidelines.
• Customer Service.
• Provide friendly and responsive service to customers throughout the reservation process.
• Respond to customer questions and requests promptly and professionally.
• Handle and resolve basic reservation-related issues, escalating complex cases to the appropriate team when necessary.
• Maintain a positive customer experience and ensure accurate communication throughout the booking journey.
• Minimum of 1 year of experience in a reservation or similar role.
• High Proficiency in English and Thai (especially written).
• Strong sales skills to secure reservations and driving bookings.
• Experience with managing reservations through various online channels and OTA platforms.
• Excellent organizational and multitasking abilities.
• Proficient in using reservation management software and tools.
• Exceptional customer service skills and a problem-solving mindset.
• Familiarity with property management systems and booking engines.
• Excellent sales and customer service mindset.
• Familiarity with the Bangkok condo market is a plus.

Experience:

1 year required

Skills:

Good Communication Skills, English, Thai

Job type:

Full-time

• Serve as a highly visible and approachable workplace ambassador, proactively engaging with employees and visitors, responding to workplace enquiries and requests, and helping create a welcoming, service-oriented environment.
• Conduct regular floor walks and workplace checks to ensure meeting rooms, collaboration areas, pantries, common spaces, and other workplace facilities are clean, functional, presentable, and ready for use throughout the day.
• Identify and follow up on Facilities and workplace issues, coordinating with Facilit ...
• Support the delivery of an excellent employee and workplace experience, including meeting and event support, workplace activities, visitor requirements, space readiness, and other day-to-day operational needs.
• Build strong relationships with employees, internal stakeholders, and service partners, gathering feedback, identifying opportunities for improvement, and supporting initiatives that continuously enhance workplace experience and service quality.
• Diploma or Bachelor's degree in Hospitality, Business Administration, Facilities Management, Tourism, Communications, or a related discipline, or equivalent relevant experience.
• Min. 1-3 years experience in workplace experience, corporate hospitality, customer service, front-of-house, guest relations, Facilities Management, coworking, hotels, airlines, or another service-oriented environment is highly advantageous.
• Strong customer service and interpersonal skills, with a naturally approachable, proactive, and service-oriented mindset and confidence engaging with employees, visitors, and stakeholders throughout the workplace.
• Highly observant, organized, and hands-on, with the ability to identify workplace issues, coordinate multiple requests, follow through on actions, and maintain consistently high standards of presentation and service.
• Good communication skills in Thai and English, with the ability to collaborate effectively with Facilities teams, vendors, service partners, and employees in a fast-paced multinational workplace.
• Why join Cushman & Wakefield?.
• As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;.
• Being part of a growing global company;.
• Career development and a promote from within culture;.
• An organisation committed to Diversity and Inclusion.
• We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
• We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.
• We have a vision of the future, where people simply belong.
• That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.
• We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.
• INCO: "Cushman & Wakefield".

Experience:

1 year required

Skills:

Data Analysis, Social media, Recruitment, Biology, English, Thai

Job type:

Full-time

• Bachelor's Degree in Business Administration, marketing, Management or related.
• At least 1 years of working experience in Call-center field.
• Experience in call-center or sale would be highly advantageous.
• The Company may use AI-assisted tools to support data analysis at certain stages of the recruitment process. The Human Resources team oversees the entire process and retains final decision-making authority to ensure an accurate and comprehensive assessment.
• Applicant data will not be used to train AI models and will only be accessible to authorized HR personnel and the relevant hiring managers or supervisors.
• By submitting your application for this position through the recruitment system, you acknowledge that you have read and understood this notice.

Experience:

5 years required

Skills:

Architecture, Salesforce, Vietnamese

Job type:

Full-time

• LI-Y.
• Unleash Your Potential.
• When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and.
• be your best., and our AI agents accelerate your impact so you can.
• do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine what's possible for yourself, for AI, and the world.
• Accommodations.
• If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this.
• Accommodations Request Form.
• Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement.
• for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
• Posting Statement.
• Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination.
• Know your rights: workplace discrimination is illegal.
• Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Experience:

3 years required

Skills:

Employer Branding, Service-Minded, Recruitment, Budgeting, English

Job type:

Full-time

• Responsible primarily for planning organising and controlling the activities of Human Resources and training functions including formulating of policies identification of objectives and achievement of goals set forth by the management in relation to employment compensation and benefits learning and development labour relations and Team Member relations. Implementation of corporate Human Resources policies procedures rules and regulations.
• Bachelor's degree in Human Resources Business Administration or a related field.
• Minimum 8-10 years of HR experience preferably in the hospitality industry.
• Strong knowledge of labour laws and HR best practices.
• Proven expertise in recruitment employee relations and performance management.
• Strong leadership and people management skills.
• Strong analytical skills with the ability to prepare HR Analytics and reports to support strategic decision-making.
• Knowledge of HR budgeting workforce planning and personnel cost control.
• Proven track record in Employee Engagement Employer Branding and organizational culture development.
• Excellent command of spoken and written English.
• Professional proactive service-minded and able to work under pressure.
• Bachelor.
• 8-10.

Experience:

2 years required

Skills:

English, Thai

Job type:

Full-time

• Diploma or Bachelor's Degree in Hospitality Management, Hotel Management, or a related field.
• Minimum 2 years of experience in Front Office, Guest Services, or a similar role within the hospitality industry.
• Previous supervisory experience is preferred.
• Strong communication and interpersonal skills.
• Good problem-solving and guest complaint handling abilities.
• Experience with Front Office systems and hotel management software.
• Good command of English, both written and spoken.
• Ability to lead, coach, and motivate team members.
• Service-oriented with a positive attitude and professional appearance.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

Experience:

5 years required

Skills:

Thai

Job type:

Full-time

• Deliver engaging training and coaching sessions.
• Content Development.
• Create and improve training materials, SOPs, and assessments.
• Operational Knowledge.
• Understand and explain systems, processes, and products effectively.
• Stakeholder Management.
• Collaborate well across teams and drive alignment.
• Talent Assessment.
• Assess candidate potential, learning agility, and role fit.
• AI & Innovation.
• Leverage AI tools to enhance learning and operational efficiency.
• Bachelor's degree in any field.
• 4+ years of experience in Training, Learning & Development, Operations Training, or related fields.
• Experience delivering instructor-led training in operational environments.
• Strong presentation, facilitation, and coaching skills.
• Experience creating training materials and learning programs.
• Comfortable working onsite and conducting face-to-face training sessions daily.
• Strong analytical and problem-solving skills.
• Familiarity with AI tools such as ChatGPT, Gemini, Copilot, or similar platforms is a strong advantage.
• Experience in customer service, SaaS, POS, or merchant-related operations is preferred.

Experience:

1 year required

Skills:

Event Planning, Thai

Job type:

Full-time

• Familiar with the hotel operations available technology (PMS & RMS) and all distribution channels.
• Excellent written and verbal communication skills.
• Applies a professional, confidential and ethical approach at all times.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

Experience:

2 years required

Skills:

Teamwork, Swift, English, Thai

Job type:

Full-time

• Manage live stream software(OBS,Tiktok live studio) and platforms (TikTok Live, Shopee Live, Lazada Live, etc.) to ensure optimal performance and troubleshoot technical glitches.
• Monitor live streams for any technical issues or disruptions, and take swift action to resolve them.
• Maintain a strong understanding of streaming protocols and best practices across various platforms.
• Actively monitor chat messages and comments for inappropriate content, hate speech, or violations of community guidelines.
• Manage comments promptly to maintain a positive and inclusive environment for viewers.
• Work collaboratively with the live anchor to address viewer concerns or questions that require moderator intervention.
• Assist the live anchor with pre-stream preparations, including setting up equipment and testing software.
• Monitor scripts and product information to ensure accuracy and provide real-time support during the stream.
• Generate reports on live stream performance metrics (viewership, engagement) for post-analysis.
• Collaborate effectively with the live anchor, marketing team, and technical staff to ensure a seamless live stream experience.
• Clearly communicate any technical issues or moderation needs to the live anchor and relevant team members.
• Maintain a positive and professional demeanor within the team environment.
• Excellent attention to detail and ability to identify and address potential problems proactively.
• A keen eye for inappropriate content and a commitment to maintaining a positive online environment.
• Effective communication and collaboration skills to work seamlessly within a team.
• Ability to stay calm under pressure and make quick decisions in fast-paced situations.
• Proficient in (Thai, and English) to understand viewer comments and communicate effectively.
• Strong technical skills with experience in live streaming software and platforms (OBS, TikTok Live, Shopee Live, Lazada Live a plus).
• Graduating from relevant fields of study would be preferred.

Experience:

3 years required

Skills:

Microsoft Office, Procurement, English, Thai

Job type:

Full-time

• Manage and coordinate air export shipments from cargo acceptance until final uplift.
• Ensure proper handling and movement of cargo within the air terminal in accordance with airline and operational requirements.
• Support daily outbound airfreight operations and ensure operational efficiency.
• Coordinate and resolve operational issues, including cargo irregularities and shipment handling matters.
• Perform ULD build-up planning for both lower deck and main deck cargo.
• Ensure effective cargo planning to maximize space utilization and loading efficiency.
• Monitor cargo allocation and ensure shipments are loaded according to airline requirements and operational priorities.
• Prepare, review, and verify operational and shipping documents to ensure compliance with export procedures and regulations.
• Maintain accurate shipment records and update shipment information in the internal operating system.
• Ensure all operational documentation is completed accurately and submitted within the required timeline.
• Assist in customs formalities and operational compliance matters.
• Handle and follow up on any shipment-related issues.
• Ensure compliance with company SOPs, airline requirements, safety standards, and customs regulations.
• Coordination & Stakeholder Management.
• Send shipment notification reports and updates to destination offices/teams in a timely manner.
• Build and maintain strong working relationships with airline operations teams, Ground Handling Agents (GHA), and terminal personnel.
• Coordinate closely with internal departments and external stakeholders to ensure smooth shipment movement and operational execution.
• Others.
• Perform any other duties and responsibilities assigned by the Manager.
• Bachelor's Degree in Logistics, Supply Chain, Transportation, or related field.
• 3 - 4 years of experience (5 years+ for Supervisor) in air freight, cargo terminal, airline cargo operations, or freight forwarding operations.
• Able to work in shifts, weekends, and public holidays when required.
• Familiar with air freight documentation, export procedures, and customs formalities.
• Good understanding of airline and terminal operations processes.
• Strong coordination, communication, and problem-solving skills.
• Able to work in a fast-paced operational environment and handle urgent situations effectively.
• Proficient in Microsoft Office and operational systems.
• Good command of written and spoken English and Thai.

Experience:

5 years required

Skills:

Business Development, Negotiation, English, Thai

Job type:

Full-time

• LINE MAN Wongnai is Thailand's Leading On-Demand Delivery and Lifestyle e-Commerce platform services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. Connected consumers, riders, and local businesses and improved the daily life of all parties with restaurants nationwide. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people.
• Identify and acquire high-value restaurant chains, enterprise accounts, and exclusiv ...
• Structure profitable deals focusing on Commission (GP), marketing investments, media packages, and exclusivity agreements.
• Develop long-term Joint Business Plans (JBPs), sales forecasts, and campaign calendars for strategic merchants.
• Monitor and optimize key commercial metrics including GMV, order growth, merchant retention, and campaign ROI.
• Collaborate with Marketing, Operations, and Finance to ensure flawless merchant onboarding and issue resolution.
• Track food delivery trends, competitor moves, and consumer behavior to turn insights into new business opportunities.
• Evaluate merchant P&Ls, customer acquisition costs (CAC), and unit economics to ensure sustainable revenue growth.
• Bachelor's degree in Business Administration, Finance, Economics, Marketing, Engineering, or an analytical field.
• 1-4 years of experience in Business Development, Partnership Management, Enterprise Sales, or Key Account Management.
• Direct experience in.
• Food Delivery, FMCG, Retail, Restaurant, OTA, E-commerce Marketplace, or FinTech.
• is highly preferred.
• Strong ability to analyze business performance, financial sheets, unit economics, and ROI. High proficiency in.
• Microsoft Excel.
• and.
• PowerPoint.
• Fluent in both.
• Thai and English.
• with exceptional corporate presentation, business storytelling, and negotiation skills.
• A customer-centric self-starter with a strong sense of ownership, resilience in fast-paced environments, and a genuine passion for food trends and consumer dining habits.

Experience:

2 years required

Skills:

Analytical Thinking, Market Research, Power point, English, Laos

Job type:

Full-time

• Bachelor's degree or higher in Economics, Marketing, Business Administration, or related fields.
• At least 2 years working experience in IT sales, Government, Education & Chain Store.
• At able to work in upcountry/abroad occasionally.
• Computer literacy (MS Word, Excel, Power point).
• Good command of both written & spoken in English.
• Good relationship & able to work in under pressure.
• Strong analytical thinking skills.
• Strong sales closer!.

Experience:

2 years required

Skills:

English

Job type:

Full-time

• Phuket.
• Samui.
• Pattaya.
• Hua-Hin.
• A strong focus on customer service.
• Prior experience in hotel front office operations is preferred.
• Excellent communication skills; fluency in English is required.
• Be able to work shifts, weekends and public holidays.
• Computer skills in Ms Office; experience with Property Management Systems (PMS) is preferred.

Experience:

5 years required

Skills:

Risk Management, Recruitment, Tableau, YouTube, SQL

Job type:

Full-time

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• The Opportunity.
• This is a high-impact leadership opportunity, for a Regional Customer Service Manager to lead Agoda's Customer Experience Group (CEG) Incident Management (IM) & Dispute Resolution & Privacy Advisory (DRPA) teams.
• This role will lead a team of Team Managers (TMs) who handle complex technical/non-technical incidents and sophisticated legal, privacy, and regulatory disputes. This role will be responsible for creating a unified, world-class response framework that applies consistent principles of risk management, stakeholder communication, and operational excellence across both incident and dispute resolution.
• We are looking for a leader with exceptional judgment who can command a crisis when needed, navigate complex legal and privacy disputes, and provide clear-headed strategy in chaotic situations. You will be the key liaison to senior stakeholders, responsible for turning high-stakes challenges into well-managed outcomes.
• Mentor and manage specialized TMs for both IM and DRPA, holding them accountable for team performance, development, and the execution of their specific ownership pillars (e.g., court matters, incidents, legal escalations, workload management, high-risk cases).
• Serve as the senior leader for Agoda's response to complex incidents (natural disasters, system outages, political events, etc.), ensuring effective war room facilitation and decisive mitigation strategies.
• Oversee the handling of high-risk regulatory investigations to specific escalations, data privacy matters (e.g.: Data Subject Right Request), and multi-jurisdictional legal disputes to minimize financial and brand exposure.
• Serve as the primary point of contact and bridge between internal stakeholders (e.g.: Legal, PR, Finance, Product) and external authorities providing strategic updates to SLT during severe incidents and ensuring aligned, effective collaboration during high-risk escalations.
• Drive a culture of continuous improvement, moving the team from reactive problem-solving to proactive prevention. You will oversee root cause analysis on critical cases and champion initiatives to automate manual work and streamline complex workflows.
• Champion a high-performance, high-accountability culture within the team, using data from KPIs to identify and address gaps in team engagement and performance.
• Own and evolve team performance dashboards, leveraging data visualization tools to surface actionable insights for senior leadership.
• Prepare and present strategic performance reviews on the team's health, challenges, and improvement initiatives, using data to tell a compelling story to senior leadership.
• Be the point of escalation for operational challenges impacting the team's stability and/or operational effectiveness, making decisive calls to resolve bottlenecks, manage crises, and protect both the customer & partner experience and Agoda's brand.
• Embrace and drive Agoda's 'experiment and measure' culture by identifying opportunities for process innovation and rigorously testing their impact.
• Be unafraid to ask for help, be willing to fail-fast and willing to take a risk when the need arises.
• Significant experience in incident management, crisis response, legal operations, or privacy advisory within a fast-paced technology environment.
• Ability to remain calm and make rational, decisive judgments in ambiguous situations with limited information with a mindset that challenges conventional approaches and identifies deep-seated systemic issues before they escalate.
• Exceptional leadership and people development skills; you know how to coach, motivate, and hold other managers accountable for their teams' performance and development.
• Advanced analytical and investigative mindset as you are expected to use data to identify the root cause of complex problems and are comfortable navigating ambiguity where no clear process exists.
• Confidence and communication skills to interact with directors and VPs, manage their expectations, and drive alignment on critical issues. You can articulate complex situations clearly and concisely to a variety of audiences, from individual contributors to executives.
• Experience with data visualization tools (e.g. Tableau, Metabase) and a working knowledge of SQL.
• Fosters a culture grounded in Agoda values and purpose, role-modelling direct, respectful difficult conversations that set clear expectations, uphold integrity, and support continuous growth for individuals and teams.
• A background in managing specialized or L2/3 support teams.
• Formal training or certification in process improvement methodologies (e.g., Six Sigma, Lean).
• Leadership experience in a Crisis, Incident, Risk, Compliance, Trust & Safety Response Teams or Legal Operations role.
• We welcome applications from.
• Kuala Lumpur & Bangkok locations only.
• Regular Shift and available for on-call escalation outside business hours during active incidents or crises.
• Please review our Hiring Process Guidelines before your interview click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Experience:

1 year required

Job type:

Full-time

• Organize, confirm and process guest check-ins/ check-outs and adapt for any changes.
• Secure payment, verifying and adjusting billing as needed.
• Provide guests with room and hotel information, directions, amenities and local interests.
• Run daily reports, reviewing to see what needs to be communicated to the next shifts staff.
• Complete cashier and closing reports, counting the bank at the end of each shift securely.
• Accept and record wake-up calls, delivering to the right department.
• Communicate any emergency, lost item or theft to proper security staff and/or authorities.
• Keep contingency lists in case of emergency and communicate any necessary messages.

Experience:

3 years required

Skills:

E-learning

Job type:

Full-time

• Develop an annual training plan for frontline clinic staff, aligned with business priorities and branch requirements.
• Conduct training needs analysis using employee performance data, branch feedback, quality-control findings, and operational results.
• Identify capability gaps and recommend practical training solutions.
• New Joiner & Onboarding Training.
• Design and deliver structured onboarding programs for new clinic staff.
• Cover essential topics such as company and brand knowledge, service standards, basic product knowledge, POS systems, and operational workflows.
• Support new employees throughout the learning process and ensure they become clinic-ready within the agreed timeframe.
• Create an encouraging learning environment where new employees feel comfortable participating and asking questions.
• Recurrent & Skill-Upgrade Training.
• Plan and deliver refresher and skill-development training for existing clinic staff.
• Training topics may include customer service, selling skills, customer communication, POS updates, VIP protocols, and complaint handling.
• Work closely with the Retail team and Branch Managers to address specific service or performance gaps.
• Provide practical coaching and constructive feedback that helps employees improve with confidence.
• Related Training Program.
• Product Knowledge Training.
• Collaborate with doctors, medical advisors, Retail, and Marketing teams to develop product knowledge training for treatments such as Botox, fillers, lasers, injections, and wellness services.
• Translate clinical and technical information into clear, practical, and easy-to-understand content for frontline employees.
• Update training materials whenever products, services, or treatment protocols change.
• Quality, Safety & Sterilization Training.
• Ensure clinic staff are properly trained in sterilization techniques, infection prevention, and safety procedures.
• Coordinate with the Doctor team on regulatory, safety, and compliance-related training.
• Reinforce consistent understanding and application of clinic standards across branches.
• System & Process Training.
• Lead training on POS systems, booking, billing, inventory-related tasks, operational procedures, and SOPs.
• Ensure employees understand and correctly follow required workflows and documentation.
• Simplify complex processes through clear explanations, demonstrations, and practical exercises.
• Training Development.
• Design and implement new training formats, including e-learning modules, videos, quizzes, short lessons, role-playing activities, and on-the-job learning.
• Develop engaging training materials that are practical and appropriate for frontline clinic staff.
• Continuously improve training content based on learner feedback and business requirements.
• Evaluation & Reporting.
• Measure training effectiveness through pre- and post-training assessments, feedback surveys, observation, and operational performance indicators.
• Monitor relevant indicators such as sales conversion, customer satisfaction, service quality, and error rates.
• Prepare regular training reports and recommendations for Operations management.
• Team Leadership & Collaboration.
• Lead the internal training team and/or external trainers.
• Allocate training resources and coordinate schedules across multiple branches.
• Coach trainers to deliver sessions in a consistent, engaging, and learner-friendly manner.
• Work closely with Retail, Branch Managers, Operations, CRM, Marketing, and Doctor teams to align training content and schedules.
• Education.
• Bachelor's degree in any field.
• A degree related to Education, Human Resource Development, Nursing, Health Science, Business, Hospitality, or Service Management is an advantage.
• Experience.
• At least 3 years of experience in training, learning and development, or a related role.
• Hands-on experience delivering classroom, workshop, or on-the-job training for frontline employees.
• Experience in retail, clinics, healthcare, beauty, wellness, hospitality, or other customer-facing businesses is highly preferred.
• Experience coordinating training across multiple branches or locations is an advantage.
• Previous experience leading trainers or coordinating a training team is preferred.
• Systems & Tools.
• Proficient in PowerPoint and Excel or Google Sheets for training plans, materials, and reports.
• Comfortable using digital tools for online training, video content, quizzes, and learning-material distribution.
• Leadership & Communication.
• Strong presentation, facilitation, and storytelling skills.
• Able to explain complex information in a simple, practical, and engaging way.
• Confident speaking in front of groups and encouraging participation.
• Able to plan and manage training schedules across multiple branches.
• Clear communication skills in Thai and English, both written and verbal.
• Personal Attributes.
• Genuinely enjoys teaching, coaching, and helping others develop.
• Warm, approachable, positive, and easy to communicate with.
• Patient and supportive when learners require additional explanation or practice.
• Creates a welcoming learning environment where employees feel comfortable asking questions.
• Energetic and engaging, with the ability to make training sessions enjoyable and practical.
• Structured, disciplined, and detail-oriented.
• Creative and open to new training approaches.
• Willing to learn aesthetic and clinical products and translate technical information into simple, practical lessons.
• Life at Aura.
• Semi-flexible Office hour: 9.30-18.30.
• Smart Casual Dress Code.
• 2-min walk from BTS Chongnonsi (Sathon).
• Annual vaccination.
• Premium Health and Life insurance with Family Benefits.
• High yield, high pop up Provident Fund plan.
• Child Education Benefits.
• Travel allowance.
• Clinic service for free or at great cost.
• Extra Benefits to keep your Professional Look and Feel Fit.
• Free lunch/breakfast on select days.
• Positive-energetic teammates.
• Entertainment zone; Nintendo switch, PS, Board games etc.
• Shower room with hotel amenities.
• Luxury massage chair to keep office syndrome away.
• Sleep box, take a rest and get up with fresher energy and much more!.
• Explore us at IG: life.at.aura.

Experience:

2 years required

Skills:

English

Job type:

Full-time

• Partner closely with Sales Representatives to support strategic customer accounts.
• Align internally with cross-functional teams to deliver customer objectives and marketing strategies.
• Build and maintain long-term, trust-based relationships with key customers.
• Balance customer service activities with commercial support to maximize customer satisfaction and business growth.
• Customer Success & Issue Resolution.
• Understand customer business needs and recommend appropriate Maersk logistics solutions.
• Support customer retention and achieve customer success KPIs.
• Drive smooth implementation and execution of logistics solutions.
• Proactively identify and resolve customer issues by collaborating with internal stakeholders.
• Ensure timely resolution of customer inquiries and operational challenges.
• Commercial Process Management.
• Coordinate customer allocation requests and ensure commitments are fulfilled.
• Support Ocean Tender activities in collaboration with Trade & Capacity Management (TCM).
• Follow up on tenders as directed by Sales Representatives.
• Coordinate Logistics RFI/RFP and contract processes for complex commercial opportunities.
• Monitor contract renewals and ensure compliance with pricing policies and commercial guidelines.
• Bachelor's degree in Business Administration, Logistics, Supply Chain, International Business, or a related field.
• Minimum 2 years of experience in logistics, freight forwarding, shipping, or supply chain.
• Good understanding of transportation and logistics products and services.
• Intermediate English communication skills (spoken and written).
• Strong customer service and relationship management skills.
• Proficient in Microsoft Excel and PowerPoint.
• Excellent stakeholder management and influencing skills.
• Strong analytical, problem-solving, and organizational abilities.
• Process-oriented with strong attention to detail.
• Self-motivated, adaptable, and able to manage multiple priorities in a fast-paced environment.
• Team player with the ability to collaborate across multiple functions.
• Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
• We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].

Experience:

1 year required

Skills:

English, Thai

Job type:

Full-time

• Welcome to Divyne!.
• You.
• are passionate about building relationships and have an interest in the beauty and skincare industry, with an understanding of the importance of effective communication. Perhaps you're establishing meaningful relationships with customers already, or maybe you're looking for an opportunity in a modern, international startup environment where you're not fighting against outdated ideas. Generally, you're ecstatic when y ...
• We.
• are growing fast and looking for a tenacious.
• Customer Relations and Sales Associate.
• with a modern, international mindset to work with us to help us continue to grow the Divyne brand as we expand across Southeast Asia.
• To frame the role further, as our new.
• Customer Relations and Sales Associate,.
• you will work closely with the team lead to strategize and execute on the best ways to help our customers, and provide product recommendations that help to solve their beauty needs. As a digitally-native brand, we are one of the fastest growing beauty brand companies in Thailand that puts a lot of care and attention to our customers, so this is a unique opportunity to learn from the best.
• Taking care of customers queries through chat support and phone calls, as well as radiating a positive energy when interacting with them.
• Working closely with your team to create an enjoyable experience for the customers after an order has been made.
• Learning.
• about the company's products and understanding the key selling points that make the Divyne products special.
• Be excited about collaborating with the other members of your team and contribute ideas to ease the selling process.
• Working in a rotation-based system for 5 days/week.
• This opening is an early career opportunity for you to have a direct impact on Divyne's growth and for the right person, there is a chance to be given a lot of creative freedom and fast career progression if the right attitude and commitment is shown.
• Degree in any field (as long as you have a splendid way with words!).
• 1 year of related experience (fresh grads are welcome too!).
• Passionate about customer care and building long-lasting relationships.
• Deeply interested in trend-changing beauty and skincare products.
• Native Thai with good English skills, both written and spoken.
• Exposure to effective selling strategies would be a big advantage, but communicating productively and strategically is essential.
• Ability to work under pressure and having a growth mindset.
• A real desire to learn and grow fast as part of an ambitious and young team.
• Chance to be part of building an industry-challenging brand and company.
• Competitive salary and an opportunity to move up fast.
• Very fast progression potential for the right person.
• Become part of a high-performing and internationally-minded team.
• Transparent and collaborative company culture (understand our culture better at.
• careers.divyne.com.
• Modern and private office building - 5 minutes from Bearing BTS (by motorbike).
• Take part in fun team-building activities from time to time.
• Profit share program that offers uncapped bonus potential based on company performance.

Experience:

5 years required

Skills:

Project Management, Industry trends, E-learning, English

Job type:

Full-time

• Design and develop a comprehensive training framework for store employees, including tea baristas and store managers.
• Create training materials, manuals, and resources that are engaging and effective.
• Develop training programs that cover customer service, product knowledge, operational procedures, and company policies.
• Conduct training sessions for new hires and ongoing training for existing employees.
• Utilize a variety of training methods, including workshops, on-the-job training, e-learning, and role-playing.
• Evaluate the effectiveness of training programs and make necessary adjustments to improve outcomes.
• Identify skill gaps and training needs through regular assessments and feedback from store managers.
• Develop individualized training plans to address specific development needs.
• Foster a continuous learning environment that encourages employee growth and career development.
• Monitor and assess the performance of store employees post-training to ensure the application of skills learned.
• Provide feedback and support to employees and store managers to facilitate ongoing improvement.
• Track training metrics and prepare reports on training activities and outcomes.
• Collaborate with store managers and other stakeholders to ensure training programs align with business goals - and operational requirements.
• Coordinate with the HR department to integrate training programs with employee onboarding and development processes.
• Stay updated with industry trends and best practices in training and development.
• Bachelor's degree in Human Resources, Education, Business Administration, or a related field.
• Minimum of 5 years of experience in training and development, preferably in the retail, hospitality, or food and beverages industry.
• Proven experience in developing and delivering training programs for front-line employees.
• Excellent communication and presentation skills, with the ability to engage and motivate learners.
• Strong organizational and project management skills, with attention to detail.
• Ability to work independently and as part of a team, with a proactive and positive attitude.
• Proficiency in using training software and e-learning platforms is a plus.
• Proficiency in English to liaise with English-speaking internal and external stakeholders.
• Flexibility to travel to different store locations as needed.

Experience:

1 year required

Job type:

Full-time

G Adventures is the world's largest small-group adventure travel company and we've been making epic travel memories happen on all seven continents for over 30 years. Our mission is simple: to change lives through travel. And not just our travelers' either. Since day one, our tours have been built to establish meaningful relationships with local communities, directly benefiting the people and places we visit at every step of our tours. With the demand for travel coming back strong, we are set up and excited for this next chapter in our company's story and we'd love for you to be a p ...