Guest Services Agent - Chinese Speaking

atDestination Group Co., Ltd.

Summary

  • Organize, confirm and process guest check-ins/ check-outs and adapt for any changes
  • Secure payment, verifying and adjusting billing as needed

Provide guests with room and hotel information, directions, amenities and local interests

  • Run daily reports, reviewing to see what needs to be communicated to the next shifts staff
  • Complete cashier and closing reports, counting the bank at the end of each shift securely
  • Accept and record wake-up calls, delivering to the right department

Communicate any emergency, lost item or theft to proper security staff and/or authorities

  • Keep contingency lists in case of emergency and communicate any necessary messages
Experience required
  • 1 years
Salary
  • Negotiable
Job function
  • Hospitality
Job type
  • Full-time

Company overview

Size:500-1000 employees
Industry:n/a
Location:n/a
Website:http://www.destination-group.com
Founded in:1997

As Destination Group, we've been crafting 'Great Places To Be' in Thailand for nearly 25 years. Starting with distressed hotel assets, we've evolved into a leading hospitality and F&B organization. We're not just about hotels; we own Destination Eats, featuring over 15 unique F&B brands, and Collect ... Read more

Why join us: At Destination Group, we offer a dynamic and innovative environment where you can truly grow. We celebrate diversity, promote well-being, and support global career aspirations. Our fast-paced culture welcomes challenges, and we empower our team to be problem solvers and stars. We provide opportuniti ... Read more

Head office: 38 Chavanich Building 2nd Floor Soi Sukhumvit 69 Phra Kanong-Nuea, Wattana, Bangkok 10110 Thailand / 2034/93-96 Italthai Tower, 21st Floor, New Phetchburi Road, Bangkok, 10310 Thailand
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