Guest Services Agent - Chinese Speaking
atDestination Group Co., Ltd.Summary
- Organize, confirm and process guest check-ins/ check-outs and adapt for any changes
- Secure payment, verifying and adjusting billing as needed
Provide guests with room and hotel information, directions, amenities and local interests
- Run daily reports, reviewing to see what needs to be communicated to the next shifts staff
- Complete cashier and closing reports, counting the bank at the end of each shift securely
- Accept and record wake-up calls, delivering to the right department
Communicate any emergency, lost item or theft to proper security staff and/or authorities
- Keep contingency lists in case of emergency and communicate any necessary messages
Experience required
- 1 years
Salary
- Negotiable
Job function
- Hospitality
Job type
- Full-time
Company overview
As Destination Group, we've been crafting 'Great Places To Be' in Thailand for nearly 25 years. Starting with distressed hotel assets, we've evolved into a leading hospitality and F&B organization. We're not just about hotels; we own Destination Eats, featuring over 15 unique F&B brands, and Collect ... Read more
Why join us: At Destination Group, we offer a dynamic and innovative environment where you can truly grow. We celebrate diversity, promote well-being, and support global career aspirations. Our fast-paced culture welcomes challenges, and we empower our team to be problem solvers and stars. We provide opportuniti ... Read more
