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Experience:

5 years required

Skills:

Business Development, Quality Assurance, Microsoft Office, Problem Solving, Negotiation

Job type:

Full-time

• Identify, qualify, and pursue new business opportunities within targeted market segments.
• Build and maintain strong relationships with existing and prospective customers.
• Manage the sales pipeline, including opportunity identification, proposal development, negotiation, and contract closure.
• Develop and implement account plans for strategic customers and key accounts.
• Monitor market trends, competitive activities, and customer requirements to identify growth opportunities.
• Collaborate with technical, operations, and customer service teams to deliver customer solutions and ensure successful project execution.
• Prepare accurate sales forecasts, business plans, and market reports.
• Represent the company at industry events, trade exhibitions, and customer meetings.
• Ensure compliance with company policies, ethical standards, and local regulatory requirements.
• Support regional business initiatives and contribute to the achievement of overall business objectives.
• What You'll Bring.
• Bachelor's degree in food science, food engineering, chemical, or related fields.
• Minimum 5 years of experience in Technical Sales or Business Development, with prior hands-on experience in Production, Quality Control, or Quality Assurance within the food, beverage, dairy, or alcohol industries.
• Strong understanding of Food & Beverage manufacturing processes.
• Results-oriented with high sense of drive and urgency with a positive outlook.
• Ability to implement problem solving techniques in order to resolve customer issues and take corrective action.
• Ability to work independently as well as thrive in a cooperative work environment.
• Proficient in English (spoken and written).
• Proficient in Microsoft Office and CRM tools.
• Continuous professional development with many opportunities for growth.
• Access to a wide variety of internal and external training courses on our learning system.
• Hybrid Working Setup.
• We understand that candidates will not meet every single desired job requirement. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you.
• Be part of a high-growth company where your career can thrive.
• At Diversey - a Solenis Company, we understand that our greatest asset is our people. That is why we offer competitive compensation, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, consider joining our team.

Experience:

2 years required

Skills:

Assurance

Job type:

Full-time

• Coordinate multiple workstreams and stakeholders.
• Track milestones, benefits, risks, and dependencies.
• Prepare transformation dashboards and management reports.
• Support change, communication, and adoption activities.
• Maintain transformation documentation and governance artifacts.
• 2-5 years of experience in PMO, TMO, or transformation roles.
• Strong analytical and coordination skills.
• Experience in large-scale transformation programs is a plus.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It's yours to build.
• EY | Building a better working world.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Experience:

5 years required

Skills:

Public Relations, Power point, English

Job type:

Full-time

• Targets and coordinates catering sales efforts. The job involves initiation and development of quality leads to ensure growth of catering sales.
• Achieve sales target and budget, labour cost, analyze and improve cost of goods and profitability.
• Ensure good public relations efforts as requires enhancing and preserving a good company image.
• Work with R&D, OM to develop, implement, control all operation procedure and lead the execution of service standards.
• Plan and organize all catering activities.
• Coordinate and assist in menu planning and pricing.
• Determining customer requirements and proposing catering options.
• People.
• Co-ordinate with brands & other function to setup / manage catering system standards.
• Customer.
• Ensure 100% customer satisfaction at all time.
• Work with OM on a daily basis ensure high quality level of Q.S.C. standard with emphasis on customer service while adhering to all health and safety company standards and procedures.
• Resolves & manage customer issues & complaints on a timely basis.
• At least Bachelor Degree in Business Management or any related fields.
• At least 5 years of experience in Management of Food and Service Operations.
• Good in computer literate in Word, Excel, PowerPoint.
• Good in English communication.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

Experience:

3 years required

Skills:

Data Analysis, English

Job type:

Full-time

• Act as the main operational Services contact for assigned customers, ensuring excellent customer experience and service levels.
• Plan, coordinate, and follow up on service and maintenance activities, including Services Agreements execution and profitability.
• Delivering Excellence in customer service & customer experience for allocated customers.
• Lead communication and collaboration with internal teams to scope and deliver maintenance events and technical solutions.
• Monitor the Services sales pipeline and identify upselling and cross-selling opportunities using customer insights and data.
• Support account management and low-complexity sales activities, including quotations and customer onboarding for digital tools.
• Promote adoption of Tetra Pak's digital platforms and manage customer inquiries, ensuring proper internal routing.
• Delivering Excellence in customer service and monitor performance indicators & customer experience results, driving continuous improvement actions.
• We believe you have.
• Strong customer focus and commitment to service excellence.
• Strong communication skills, with the ability to interact clearly and effectively with customers and internal teams.
• Ability to manage and engage multiple stakeholders across different functions and levels.
• 3 years of experience in services, operations, or commercial support roles.
• Ability to identify growth opportunities through data analysis and customer insights.
• Structured, proactive, and continuous improvement mindset, a flexible working attitude.
• Ability to multitask while demonstrating time management/ prioritization skills.
• Ability to work effectively in a team environment.
• Basic English proficiency (spoken and written).
• University degree in Engineering, Business Administration, Finance, or related fields.
• We Offer You.
• A variety of exciting challenges with ample opportunities for development and training in a truly global landscape.
• A culture that pioneers a spirit of innovation where our industry experts drive visible results.
• An equal opportunity employment experience that values diversity and inclusion.
• Market competitive compensation and benefits with flexible working arrangements.
• If you are inspired to be part of our promise to protect what's good; for food, people, and the planet, apply through our careers page at https://jobs.tetrapak.com/.
• Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.

Experience:

3 years required

Skills:

Data Entry, SAP, Customer Relationship Management (CRM), English

Job type:

Full-time

• Generic Email Management involves handling a wide range of tasks related to email communication. This includes managing incoming and outgoing emails, ensuring prompt responses.
• Performing parts ordering in the CRM system is a critical task that requires meticulous attention to detail and accurate data entry. This involves creating a parts order request and submitting it through the CRM system. Monitoring the status of the parts order, tracking its progress from submission to fulfillment. Communicating with i ...
• Creating service quote in the CRM system, ensuring all fields are completed correctly. This may also include following up with the customer if any information is unclear or missing, and making necessary adjustments to the service quote as needed.
• Provide support as required with warranty extension submission as well as any other ad hoc additional administrative tasks.
• Work collaboratively and partner with different departments.
• Ensure all working relationships follow Agilent Technologies Standards of Business Conduct.
• Bachelor's or Master's degree, or an equivalent combination of education and 3-5 years of experience in customer service operations or administration.
• Excellent communication skills, both written and verbal in English and Thailand language.
• Possess Customer-First mindset.
• Excellent telephone communication skills for customer interactions.
• Good team player who can cooperate cohesively within the team and with cross functional teams.
• Knowledge in SAP is mandatory.
• Additional Details.
• This job has a full time weekly schedule.
• Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations.
• Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.
• No.
• Day.
• No End Date.
• Services & Support.

Experience:

1 year required

Skills:

Quantitative Analysis, Problem Solving, English

Job type:

Full-time

• Fluent in English, with excellent written and verbal communication skills.
• Significant experience working in a complex, fast-paced environment, preferably within the Call Centre or BPO industry.
• Minimum 1 year of relevant people management experience, with demonstrated ability to lead, coach, and motivate a team.
• Strong understanding of key contact centre performance metrics, including Shrinkage, Productivity, and Customer Satisfaction (CSAT).
• Flexible and willing to work across different shifts based on business requirements.
• Ability to support and contribute to team training, coaching, and quality initiatives.
• Strong strategic thinking, analytical abilities, and creative problem-solving skills.
• Excellent interpersonal and stakeholder management skills, with the ability to communicate effectively at all levels.
• Customer-focused mindset and a genuine passion for delivering an exceptional user experience.
• Demonstrated ability to work effectively in a dynamic environment while managing competing priorities and meeting performance targets.
• Provide mentorship, guidance and career development to members of your team.
• Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
• Team management responsibilities for a market team, whilst also serving as a cross-functional and a global liaison in developed areas of expertise.
• Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results.
• Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
• Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
• Advocate for users within their market, partnering with global and cross-functional teams to develop global solutions.
• Options.
• Apply for this job onlineApply.
• Share.
• Email this job to a friendRefer.
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• Share on your newsfeed.

Experience:

1 year required

Skills:

English

Job type:

Full-time

• ให้บริการด้านอาหารและเครื่องดื่มแก่ลูกค้าภายใน True Sphere อย่างมืออาชีพ.
• ดูแลบรรยากาศ พื้นที่บริการ และประสบการณ์ลูกค้าให้เป็นระดับ First-class service.
• Product & Sales.
• ให้ข้อมูลสินค้า บริการ ให้คำปรึกษา และส่งเสริมการขายผลิตภัณฑ์ในกลุ่มทรูและแนะนำโซลูชั่น เบื้องต้นได้.
• บริหารจัดการการดำเนินงานในแต่ละวันให้เป็นไปอย่างราบรื่น เช่น จัดดการเรื่องสินค้า สภาพแวดล้อม ระบบต่างๆ ตามหน้าที่ที่บริษัทกำหนด อีกทั้งควบคุมป้องกันการทุจริตฉ้อโกงเพื่อรักษาผลประโยชน์ของบริษัทฯ.
• ทำงานร่วมกับทีมเพื่อผลักดันยอดขายให้เป็นไปตามเป้าหมาย.
• After Sales Service.
• รับเรื่องร้องเรียนและแก้ไขปัญหาเบื้องต้นให้ลูกค้า พร้อมประสานงานหน่วยงานที่เกี่ยวข้อง เพื่อให้ลูกค้าได้รับความพึงพอใจสูงสุดและแก้ไขปัญหาได้ในระยะเวลาที่เหมาะสม.
• สามารถดำเนินการจัดการระบบต่างๆ เช่น ข้อมูล การชำระเงิน เอกสาร การเงิน ภาษี ค่าใช้จ่าย และจัดการในระบบต่างๆ แต่ละวันได้อย่างถูกต้องและมีประสิทธิภาพ.
• วุฒิการศึกษาปริญญาตรีขึ้นไปในสาขาที่เกี่ยวข้องเช่น การโรงแรมและท่องเที่ยว, การจัดการธุรกิจการบิน, สาขาการจัดการการบริการบนเครื่องบิน.
• บุคลิกภาพดี, มั่นใจ, กล้าพูดและรักงานบริการ.
• สามารถปฏิบัติงานเป็นกะได้ (ทำงาน 5 วัน/สัปดาห์).
• มีคะแนน TOEIC ขั้นต่ำ 550 คะแนน หรือสามารถสื่อสารภาษาอังกฤษได้ดี.
• หากมีคุณสมบัติดังต่อไปนี้จะได้รับการพิจารณาเป็นพิเศษ.
• มีประสบการณ์การทำงานโรงแรม 5 ดาว, พนักงานให้บริการบนสายการบิน หรือกลุ่มงานที่มีลักษณะใกล้เคียงกัน.

Experience:

3 years required

Skills:

Thai

Job type:

Full-time

• Manage team members, develop team strengths and improve weaknesses.
• Provide team coaching to ensure existing and new products knowledge efficiency.
• Check the timely handling of all customer services jobs including voice and non-voice productivities, ensuring that SLA targets are met.
• Monitor CS Agent contacting with customers to ensure that interaction with customers is conducted in a professional and courteous manner.
• SupportingP all daily routine tasks, also supporting CS's for complicated and complaint case handling.
• Monitor the accurate preparation and timely submission of work reports.
• Update and briefing of CS agents of news/changes in products and organizations.
• Prepare CS Agents related daily, weekly and monthly reports as required.
• Manage team roster and day off and provide weekly resources allocation to managers and assistant managers.
• Provide Team and individual performance information to Managers, Assistant Manager and Members as required.
• Perform other duties and special assignments as required.
• 3 years working experience in customer service, customer support, call center or a related field.
• Efficient computer skills with Google drive tools as a minimum (typing while listening would be an advantage).
• Pleasant manner and a clear speaking voice.
• Good communication and interpersonal skill.
• Ability to think quickly, remain calm and handle situations under pressure.
• Work experience Senior/Supervisor Role will be advantage.
• Work experience Senior/Supervisor Role or manage team will be advantage.

Experience:

3 years required

Skills:

Product Owner

Job type:

Full-time

• Acquiring Corporate and Institutional Investors for raising funds for onward lending to SMEs.
• Training FAs to equip them with sufficient product knowledge.
• Managing end to end relationships with the above clients.
• Driving and onboarding new partnerships to build a sustainable pipeline for SMEs lending and debtraising.
• Supporting due diligence and data requirements of clients.
• Working with Finance, Compliance, Legal, Data and other teams to support client requirements.
• Managing post disbursements requirements of the client.
• At least 3 years of experience with 1 years of relevant experience in investments or credit analysis or fund management etc.
• Graduate with distinction or post graduate.
• Excellent communications and interpersonal skills.
• The ability to build strong relationships with discerning clients.
• Strong power-point and presentation skills.
• Fundamental knowledge of Financial Accounting.
• Business proficiency in a Southeast Asian language a plus.
• Currently based in Bangkok.
• Wealth management experience.
• Fixed Income Sales Experience.
• Finance/Accounting degree.
• Appreciation for data and financials.
• Someone with audit background.
• Working with our regional teams in Singapore and other markets on various fund raise related initiatives.
• Fast-paced, exciting workplace with a deep commitment to our mission.
• Equity stock options.
• Opportunity to manage team in future.
• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees. Our people focus on our mission knowing we have their backs.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!.
• Learning & Development - We believe learning should never end and we support everyone with self-learning L&D allowances.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity.
• Interested to know more about us? Learn about our Stories https://blog.fundingsocieties.com/.

Experience:

1 year required

Skills:

Good Communication Skills, English, Thai

Job type:

Full-time

• Serve as a highly visible and approachable workplace ambassador, proactively engaging with employees and visitors, responding to workplace enquiries and requests, and helping create a welcoming, service-oriented environment.
• Conduct regular floor walks and workplace checks to ensure meeting rooms, collaboration areas, pantries, common spaces, and other workplace facilities are clean, functional, presentable, and ready for use throughout the day.
• Identify and follow up on Facilities and workplace issues, coordinating with Facilit ...
• Support the delivery of an excellent employee and workplace experience, including meeting and event support, workplace activities, visitor requirements, space readiness, and other day-to-day operational needs.
• Build strong relationships with employees, internal stakeholders, and service partners, gathering feedback, identifying opportunities for improvement, and supporting initiatives that continuously enhance workplace experience and service quality.
• Diploma or Bachelor's degree in Hospitality, Business Administration, Facilities Management, Tourism, Communications, or a related discipline, or equivalent relevant experience.
• Min. 1-3 years experience in workplace experience, corporate hospitality, customer service, front-of-house, guest relations, Facilities Management, coworking, hotels, airlines, or another service-oriented environment is highly advantageous.
• Strong customer service and interpersonal skills, with a naturally approachable, proactive, and service-oriented mindset and confidence engaging with employees, visitors, and stakeholders throughout the workplace.
• Highly observant, organized, and hands-on, with the ability to identify workplace issues, coordinate multiple requests, follow through on actions, and maintain consistently high standards of presentation and service.
• Good communication skills in Thai and English, with the ability to collaborate effectively with Facilities teams, vendors, service partners, and employees in a fast-paced multinational workplace.
• Why join Cushman & Wakefield?.
• As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;.
• Being part of a growing global company;.
• Career development and a promote from within culture;.
• An organisation committed to Diversity and Inclusion.
• We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
• We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.
• We have a vision of the future, where people simply belong.
• That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.
• We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.
• INCO: "Cushman & Wakefield".

Experience:

2 years required

Skills:

Mandarin

Job type:

Full-time

• เงินเดือน Service Charge และ Incentive (ตามเงื่อนไขบริษัท).
• โอกาสทำงานกับลูกค้า VIP และนักท่องเที่ยวระดับนานาชาติ.
• สภาพแวดล้อมการทำงานระดับลักชัวรี พร้อมทีมงานมืออาชีพ.
• โอกาสเติบโตในสายงาน Guest Relations และ Hospitality
• ต้อนรับและดูแลลูกค้า VIP ด้วยมาตรฐานการบริการระดับสากล.
• สื่อสารกับลูกค้าชาวต่างชาติ ทีมงาน และผู้บริหาร ทั้งภาษาอังกฤษและภาษาจีน (Mandarin).
• ดูแลการจองโต๊ะ รายชื่อแขก VIP และประสานงานกับฝ่ายรักษาความปลอดภัยและผู้จัดการ.
• สร้างความประทับใจตั้งแต่การต้อนรับจนถึงการอำนวยความสะดวกตลอดการใช้บริการ.
• เป็นตัวแทนของแบรนด์ด้วยบุคลิก การแต่งกาย และการบริการที่เป็นมืออาชีพ
• สัญชาติไทย หรือมีสิทธิทำงานในประเทศไทยอย่างถูกต้อง.
• สามารถสื่อสารภาษาอังกฤษและภาษาจีน (Mandarin) ได้ในระดับใช้งานทางธุรกิจ.
• มีประสบการณ์ด้าน Front Office, Guest Relations, Concierge, VIP Services หรือ Customer Service.
• หากเคยทำงานในโรงแรม 4 - 5 ดาว รีสอร์ตหรู สายการบิน เลานจ์พรีเมียม หรือธุรกิจ Luxury Hospitality จะได้รับการพิจารณาเป็นพิเศษ.
• บุคลิกดี มั่นใจ ยิ้มแย้ม และมีใจรักงานบริการ.
• สามารถทำงานกะกลางคืน และทำงานในสภาพแวดล้อมของสถานบันเทิงระดับพรีเมียมได้.

Experience:

1 year required

Skills:

Project Management, Procurement, English

Job type:

Full-time

• Manage day-to-day customer communications, ensuring timely and professional responses to inquiries and issues.
• Prepare customer-facing documentation and maintain accurate records to support the relationship the Customer Success Manager owns.
• Service Delivery Monitoring.
• Track service performance against SLAs and prepare regular reports and dashboards.
• Coordinate with internal teams to keep service operations running smoothly and resolve issues on time.
• Project Coordination.
• Support the Customer Success Manager on project schedules, documentation, and stakeholder communications.
• Track project milestones, procurement activities, and flag risks early.
• Compliance and Cross-Functional Collaboration.
• Maintain organized records of service and project activity in line with audit and compliance requirements, including ITIL standards.
• Liaise with operations, network, IT services, and construction teams to keep tasks moving, and coordinate meetings and follow-ups across teams.
• Technical Skills.
• Bachelor's degree in Project Management, Engineering, or a related discipline.
• At least 1 year of experience in the data center industry, MEP consultancy, or construction is preferred. Fresh graduates with relevant internship or project exposure are welcome to apply.
• Working proficiency in English.
• Soft Skills.
• Communicates clearly and professionally with customers and internal stakeholders across different seniority levels.
• Keeps multiple workstreams organized and on track without needing reminders on deadlines.
• Picks up new processes quickly in an environment where standards are high and details matter.
• Nice to Have.
• A second regional language is a strong advantage for engaging clients across different markets.
• Exposure to ITIL frameworks or service delivery standards.
• Familiarity with SLA monitoring tools or client-facing reporting dashboards.
• Prior exposure to hyperscale or mission-critical infrastructure projects.
• Why DayOne?.
• Joining DayOne in Thailand means being part of something with real national significance, infrastructure that will power industries and put Thailand at the centre of Southeast Asia's digital map. You will grow with it: real responsibilities from day one, 40+ training hours per year, and a team that is as invested in your development as it is in delivering results.
• DayOne is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
• If you're ready to grow with one of the fastest-moving companies in the data center industry, apply now and be part of our global journey.

Experience:

2 years required

Skills:

Vietnamese, English

Job type:

Full-time

• Build strong problem-solving and communication skills that open doors to many future roles.
• Support customers and partners from multiple countries and cultures, gaining truly global experience.
• Join a data-driven, fast-learning team that experiments, improves, and shares feedback openly.
• In This Role, You Will.
• Deliver outstanding service to guests and partners via phone, email, and chat.
• Handle a high volume of inquiries and deliver accurate, timely resolutions.
• Take end-to-end ownership of booking issues (e.g. changes, cancellations, payments, and other customer queries).
• Work towards achieving individual and team KPIs (e.g. quality, productivity, customer satisfaction, etc.).
• Develop expertise across multiple Agoda product lines (e.g., Accommodation, Flights, Activities), with training to support different customer segments and services over time.
• Apply Agoda policies and procedures in a fair and consistent way.
• Collaborate with Team Leaders, Managers, and other teams to resolve complex or unusual cases.
• Safeguard customer data and maintain strict confidentiality at all times.
• Work rotational shifts (including mornings, evenings, and nights) to support a 24/7 global operation.
• You may be required to work on public holidays.
• Enjoy Agoda's Hybrid work model, i.e. primarily work-from-home, with on-site collaboration days roughly 1 week out of every 8 weeks.
• Core Skills and Competencies.
• Strong customer focus and a genuine desire to help others.
• Excellent spoken and written Vietnamese and English skills.
• Ability to stay calm, accurate, and professional under pressure.
• Good problem-solving skills, using guidelines and data to make decisions effectively.
• Flexibility to adapt to new tools, processes, and feedback.
• Ability to manage time and priorities in a fast-paced, high-volume environment.
• Reliability, integrity, and a positive, collaborative attitude.
• Nice to Have.
• Prior working experience in customer support, contact center, or service roles.
• Experience in travel, e-commerce, hospitality, or BPO is a plus.
• Experience working with international customers or partners.
• Familiarity with contact center, CRM, or ticketing systems.
• Additional language skills beyond the core required languages for the role if any.
• MUST have good command of spoken and written ENGLISH language and be a Native Vietnamese.
• English proficiency result e.g. at least 650 TOIEC or 6.0 IELTS test.
• Immaculate telephone manners and communication skills.
• Excellent listening skills, critical-thinker with attention to detail.
• Minimum typing speed of 35 words per minute.
• Willing to work on rotating shifts including weekends and public holidays.
• Ability to work in both a team environment and autonomously.
• Demonstrate high degree of integrity and confidentiality.
• Bachelor or equivalent degree and at least 2 years of working experience in the related field would be required for the work permit and visa.
• Why Agoda.
• Competitive compensation with performance-based incentives.
• Annual discretionary performance bonus.
• Health insurance and other locally competitive benefits.
• Agoda travel discounts and special rates on accommodation and related products.
• Work from anywhere for up to 30 days per year.
• Structured training, coaching, and clear performance metrics.
• Opportunities to grow your career within the Customer Experience Group or across Agoda.
• An inclusive, international work environment where your ideas and feedback are valued.
• https://careersatagoda.com/blog/how-we-hire-ceg/.
• https://careersatagoda.com/department/customer-support-associates/.
• This opportunity is open to both local and international candidates. Full visa sponsorship and relocation assistance will be provided.
• Hanoi.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Experience:

2 years required

Skills:

Thai

Job type:

Full-time

• Consistently deliver a high-quality culinary product.
• Thai Nationality is preferable.
• Bachelor's Degree or higher in related field with minimum 2 years of experience in Hot Kitchen department.
• Bachelor.

Experience:

1 year required

Skills:

Punctual, HACCP, Italian

Job type:

Full-time

• Consistently deliver a high quality culinary product.
• Certificate or diploma in Culinary Arts Hospitality or a related field is preferred.
• Minimum 1-2 years of experience working in an Italian or European cuisine kitchen.
• Basic knowledge of Italian or European cooking techniques and ingredients.
• Knowledge of preparing pasta pizza risotto and basic sauces.
• Understanding of food hygiene and food safety standards (Food Safety/HACCP).
• Ability to work well as part of a team.
• Ability to work under pressure in a fast-paced kitchen environment.
• Responsible punctual and willing to learn new skills.
• Willingness to work shifts including weekends and public holidays.
• Bachelor.
• 1-2.

Experience:

1 year required

Skills:

Punctual, HACCP, English, Italian

Job type:

Full-time

• Consistently deliver a high-quality culinary product.
• Diploma or degree in Culinary Arts Hospitality Management or a related field is preferred.
• Minimum of 1-3 years of experience working in an Italian or European cuisine kitchen.
• Knowledge of preparing pasta pizza risotto and basic Italian sauces.
• Knowledge of food hygiene and food safety standards (Food Safety/HACCP).
• Ability to work effectively as part of a team and communicate well with colleagues.
• Ability to work efficiently under pressure.
• Detail-oriented punctual and responsible.
• Willingness to work shifts including weekends and public holidays.
• Basic English communication skills are an advantage.
• Bachelor.
• 2-5.

Experience:

1 year required

Skills:

HACCP, Italian

Job type:

Full-time

• Consistently deliver a high quality culinary product.
• Certificate in Culinary Arts Hospitality or a related field is preferred.
• Minimum 1 year of experience in an Italian or European cuisine kitchen.
• Basic knowledge of kitchen operations and food preparation.
• Willingness to learn Italian cooking techniques and ingredients.
• Basic understanding of food hygiene and food safety standards (Food Safety/HACCP).
• Ability to work well as part of a team.
• Ability to work under pressure in a fast-paced kitchen environment.
• Responsible hardworking patient and eager to learn.
• Willingness to work shifts including weekends and public holidays.
• Bachelor.

Experience:

1 year required

Job type:

Full-time

• Consistently deliver a high quality culinary product.
• Bachelor's degree in a related field.
• At least 1-2 years of experience in a bakery kitchen.
• Basic knowledge of bread pastry and dessert preparation.
• Ability to prepare ingredients and follow recipes and established standards accurately.
• Knowledge of food hygiene and food safety standards.
• Ability to work well in a team and perform effectively under pressure.
• Diligent patient and detail-oriented.
• Willingness to work in shifts and on public holidays.
• Bachelor.
• 1-2.

Experience:

2 years required

Skills:

Leadership Skill, Opera

Job type:

Full-time

• Actively guide and direct the team to ensure service delivery is at its best and established standards of operation are met.
• Diploma or Bachelor's degree in Hotel Management Tourism or a related field.
• Minimum 2-4 years of experience in hotel housekeeping operations.
• with at least 1-2 years in a supervisory team leader or senior role.
• Strong leadership to supervise motivate and guide the housekeeping team to maintain high standards.
• Ability to conduct on-the-job training (OJT) and mentor team members according to SOPs.
• Ability to assign daily tasks manage staff rosters and optimize staffing during peak hours.
• High attention to detail in inspecting guest rooms corridors and public areas for flawless cleanliness and setup.
• In-depth knowledge of housekeeping procedures chemical handling safety regulations and cleaning equipment.
• Proficient in hotel systems (e.g. Opera Fidelio) for room status updates maintenance logs and office docs/emails.
• Basic skills in managing and controlling inventories of guest amenities linen and cleaning supplies.
• Bachelor.
• 2-4.

Experience:

2 years required

Skills:

Teamwork, Opera, English, Thai

Job type:

Full-time

• Greet and escort guests promptly to their rooms.
• eloquently suggesting appropriate.
• personalized recommendations of the property based on the distinctness of the guest and their visit.
• according to ORB Standard.
• Provide check-in and check-out services for guests in a professional manner.
• Provide guests with a quality room orientation.
• Perform professional lobby patrol duties.
• Provide quality service.
• with colleagues.
• to all guests by responding to their requests promptly.
• efficiently.
• and courteously at all time.
• Handle cash drawer properly as outlined in the ORB controller's manual.
• Check cash float at the beginning and end of each shift to ensure at all times that amounts are correct.
• Communicate clearly with the Night Auditor and Accounts Department.
• including accurately posting transactions and maintaining paperwork according to standard.
• Demonstrate teamwork by cooperating with and assisting colleagues as needed.
• Address special guest preferences recorded in guest history profiles.
• ensure any learned preferences are properly recorded in accordance with ORB SMS standards.
• Stay current with developments and procedures in the hotel by attending daily front office briefings and reviewing the front office communications board regularly.
• THAI nationality only.
• Have been in the relevant working experience for the minimum of 2-4 years in luxury 5 star hotel/resort.
• Dynamic.
• hardworking.
• possess the great service mind.
• Good command of English both written and spoken.
• Familiar with Opera system.
• Bachelor.