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Job type:
Full-time
Salary:
negotiable
- Job Number26022724
- LocationThe Athenee Hotel a Luxury Collection Hotel Bangkok, 61 Wireless Road (Witthayu), Bangkok, East Java, Thailand, 10330
- ScheduleFull Time
- Located Remotely?N
- Position Type Non-Management
- POSITION SUMMARY.
- Our jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
- No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
- PREFERRED QUALIFICATIONS.
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None.
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
- The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
- From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Skills:
Interior Design, Excel
Job type:
Full-time
Salary:
negotiable
- เก็บรวบรวมและวิเคราะห์ข้อมูลเชิงธุรกิจ ตลาด คู่แข่งขัน และข้อมูลด้านอื่น ๆ ที่สำคัญในเชิงธุรกิจ เพื่อนำมาใช้ในการวางแผนกลยุทธ์ของหน่วยงานทั้งระยะสั้นและระยะยาวเพื่อนำเสนอผู้บริหารระดับสูง.
- การจัดทำรายงาน/แผนงาน (DM, PM) หรือรายงานอื่น ๆ ร่วมกับหน่วยงานบัญชีและการเงิน เพื่อวิเคราะห์ข้อมูลทางการเงิน และความเป็นไปได้ทางธุรกิจอย่างละเอียด ให้เป็นไปตามแผนงาน รวมถึงเสนอแนะแนวทางในการแก้ไขเพื่อให้ธุรกิจบรรลุแผนที่วางไว้.
- การประสานงานกับหน่วยงานต่าง ๆ ทั้งภายในและภายนอก เพื่อให้ผลการดำเนินงานของทุกฝ่ายเป็ ...
- ศึกษาและร่วมพัฒนาและผลักดัน Project ต่าง ๆ ให้ได้มาซึ่งแนวทางใหม่ๆเพื่อลดขั้นตอนและเพิ่มประสิทธิภาพการทำงานสำหรับงาน Interior Design.
- งานบริหารและวางแผนการจัดการทรัพยากรให้เหมาะสม เพื่อให้การปฏิบัติงานของพนักงานทุกคนเป็นไปตามนโยบายและแผนงานที่กำหนด.
- Qualification: สำเร็จการศึกษาระดับปริญญาตรีขึ้นไป ในสาขาบริหารธุรกิจ สาขาการเงิน การบริหารธุรกิจ หรือสาขาอื่น ๆ ที่เกี่ยวข้อง.
- ประสบการณ์ 3-5 ปี ในด้านการวิเคราะห์ธุรกิจ ด้านการขาย หรือด้านการเงิน.
- สามารถใช้ภาษาอังกฤษเพื่อสื่อสารในการทำงานได้ (TOEIC > 550).
- มีความเชี่ยวชาญในการใช้เครื่องมือต่าง ๆ เพื่อวิเคราะห์ข้อมูล จัดทำรายงานและนำเสนองาน เช่น Excel, PowerPoint, Canva, AI Tools และระบบอื่น ๆ ที่เกี่ยวข้อง.
- มีความยืดหยุ่นและปรับตัวได้ดีในสภาพแวดล้อมที่เปลี่ยนแปลงอย่างรวดเร็ว.
- Contact: Nutthawut (Frank) Email: [email protected]
Skills:
Salesforce, Compliance, Data Warehousing, English
Job type:
Full-time
Salary:
negotiable
- Support the sales cycle, covering the technical architecture, data strategy, and AI capabilities of Data Cloud and Agentforce.
- Design, build, and present hands-on Proof of Concepts (POCs) and demonstrations for Data Cloud and Agentforce, showcasing their power and viability to technical stakeholders.
- Explain the technical and business benefits of the Salesforce Customer 360 platform, with a strong focus on Data Cloud and Agentforce, to IT and technical stakeholders.
- Understand, assess, and define technical customer requirements, focusing on AI, data management, and operational data utilisation.
- Advise CIO/CTO/CXO-level contacts and their IT teams on adopting cloud architectures, particularly how to leverage unified customer data and generative AI effectively.
- Answer deep technical questions related to the capabilities and integration of Salesforce Data Cloud, AI, and Agentforce solutions.
- Establish close relationships with customer technical stakeholders and act as a trusted advisor on data and AI strategy.
- Respond to RFPs, focusing on the technical components of data, AI, and integration.
- Coach and mentor fellow pre-sales colleagues on the technical aspects of Data Cloud and Agentforce.
- Be a thought leader on specific technology topics like Generative AI and Data Strategy.
- Drive innovation projects with impact (POCs, MVPs).
- Maintain awareness of technical best practices related to data governance, security, and compliance.
- Proven track record of running hands-on, successful technical Proof of Concepts (POCs) for complex AI and/or Data solutions.
- Relevant background and deep technical expertise in AI, Machine Learning, and/or Advanced Data Solutions (e.g., CDP, Data Warehousing, Data Lake, etc.).
- Fluent in English and local language (Thai).
- Experience in pre-sales, e.g., solution engineering or technical architecture.
- Multi-year experience in software, system, or enterprise architecture disciplines.
- Strong understanding of data integration patterns, data synchronisation, and data volume considerations in a cloud environment.
- Good understanding of the architectural principles of cloud-based platforms, including SaaS, PaaS, multitenancy, and multi-tiered infrastructure.
- General interest in staying at the forefront of current technology developments and keeping knowledge up to date.
- Direct experience with Salesforce Data Cloud, Agentforce, Marketing Cloud, or Service Cloud (Agentforce) solutions.
- Experience with Large Language Models (LLMs) and Generative AI architectures.
- Salesforce Certified Architect or relevant Data/AI certifications (e.g., AWS, Azure, GCP Data/ML certifications).
- Knowledge of relevant data privacy and compliance requirements is a plus.
- Knowledge of data architecture principles, including data modeling, ETL/ELT, data governance, and data quality.
- Unleash Your Potential.
- When you join Salesforce, you ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine what s possible for yourself, for AI, and the world.
- Accommodations.
- If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
- Posting Statement.
- Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Job type:
Full-time
Salary:
negotiable
- Job Number26017143
- LocationRenaissance Bangkok Ratchaprasong Hotel, 518/8 Ploenchit Road, Bangkok, Bangkok, Thailand, 10330
- ScheduleFull Time
- Located Remotely?N
- Position Type Non-Management
- POSITION SUMMARY.
- Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Answer guest questions about property facilities/services. Receive, record, and relay messages accurately, completely, and legibly.
- Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.
- PREFERRED QUALIFICATIONS.
- Education: High school diploma or GED equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None.
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
- At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Skills:
Social media, Microsoft Office, Compliance, Vietnamese, English
Job type:
Full-time
Salary:
negotiable
- Bachelor s degree in any field.
- Fresh graduates are welcome to apply.
- Excellent attention to detail and ability to maintain focus during repetitive tasks.
- Strong understanding of social media platforms and various content types.
- Ability to stay current with evolving content policies and guidelines.
- Analytical and critical thinking skills.
- Ability to work in different shifts rotation (24/7 shifts).
- Ability to work on site for 100%.
- Previous business process outsourcing, customer service, or content moderation experience is a plus.
- Fluent in Vietnamese language and B2 level in English.
- Must be able to speak, read and write the required language to support.
- Technical Skills:Minimum typing speed of 40wpm with a 90% accuracy score.
- Computer literate and fully conversant in Microsoft Windows and Microsoft Office.
- Which of the following statements best describes your right to work in Thailand?.
- What's your expected monthly basic salary?.
- How much notice are you required to give your current employer?.
- Which of the following languages are you fluent in?.
- Are you available to work outside your usual hours when required? (e.g. weekends, evenings, public holidays).
- Responsibilities (May perform other duties as requested that may not be specifically addressed in this document) Review, classify, annotate, categorize, group, mask, or label content related to video, audio, text, image, documents, or other relevant data based on defined guidelines.
- Generate data sets for production and machine learning purposes.
- Actively listen and classify different audio datasets, including human and animal sounds, songs, music, conversations, etc.
- Review and classify emotions, gestures, and other relevant elements in content.
- Annotate images in heat graphs or spectrograms to determine sleeping or active states.
- Understand and stay up-to-date with content policies and guidelines.
- Review online videos, social media, web pages, and advertising content for compliance with policies and guidelines. Content could be in text, image, audio, video, or any other format.
- Identify content that does not comply with requirements and flag it for action.
- Use basic judgment to perform required tasks effectively and accurately.
- Display a strong bias to doing what s right for our community in supporting social media s mission.
- Enforce social media Terms of Use by carefully monitoring reports of abuse on the site.
- Work in a 24/7 shift rotation.
Skills:
Research, Salesforce
Job type:
Full-time
Salary:
negotiable
- Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts.
- Develop and drive the overall long-term strategy for the account, aligned with customer business objectives.
- Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc.
- Territory identification and research, to formalize a go-to-market territory strategy and create a qualified target account list within 30 days.
- Share Salesforce value proposition for existing and/or new customers.
- Drive growth within an existing assigned account.
- Required Qualifications:Account Planning and Strategies: Establishes plans to achieve sales objectives by effectively identifying and qualifying opportunities in within the public sector space in Thailand.
- Research and Discovery: Uncovers a prospect s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses.
- Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions.
- Customer Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (whiteboarding, Google Slides, Zoom).
- Resource Application: Continuously runs toward results using the full capabilities of available resources and tools.
- Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success.
- Preferred Qualifications:Excellent interpersonal and communications skills.
- Experience selling business applications to the public sector space in Thailand preferred.
- Sales Methodology Education.
- Ability to develop cases and service requirements, while crafting and leading strategic alliances.
- Unleash Your Potential.
- When you join Salesforce, you ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine what s possible for yourself, for AI, and the world.
- Accommodations.
- If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
- Posting Statement.
- Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Skills:
Business Development, Contracts, Analytical Thinking, English
Job type:
Full-time
Salary:
negotiable
- Developing and maintaining a productive long term relationship with your customer.
- Acquire a deep understanding of customer needs and requirements.
- Acquire an in-depth understanding of shoppers, categories, and market.
- Adapting and optimizing country commercial guidelines to your specific client.
- Negotiating contracts, promo plans, and innovations.
- Preparing volume forecast and plans.
- Collaborating very closely with teams from other departments;.
- Resolve any clients' issues and problems and act as a link between your customer and the internal teams.
- Job Qualifications.
- Bachelor's degree in any fields with an excellent academic background.
- Must have proven success from school or work experience of strong leadership Have strong analytical thinking and skills.
- Curious individuals can make complex decisions using all the available data but comfortable enough to use their gut feeling and instinct when these are missing.
- Proficient in English and Thai.
- Fresh graduate is welcome to apply.
- Hold a valid driver's license and Be flexible to relocate as your assignment could require.
- About us.
- We produce globally recognized brands, and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories, and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Downy , Gillette , Head & Shoulders , Herbal Essences , Oral-B , Pampers , Olay , Always , Pantene , Safeguard , SKII , Ambi Pur and more. Our community includes operations in approximately 70 countries worldwide.
- Visit http://www.pg.com to know more.
- We are an equal opportunity employer and value diversity at our company. We do not discriminate against individuals based on race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, HIV/AIDS status, or any other legally protected factor.
- Job Schedule.
- Full time
- Job Number.
- R000145081
- Job Segmentation.
- Entry Level
Skills:
Compliance, English
Job type:
Full-time
Salary:
negotiable
- Proficiency in Thai and English (spoken and written).
- Previous experience in customer service, preferably with coaching, SME, or team support responsibilities.
- Strong communication, mentoring, and problem-solving skills.
- Ability to handle escalations and complex issues with professionalism.
- Flexible and adaptable to a fast-paced environment.
- Willingness to work onsite.
- Open to rotational shifts, weekends, and public holidays as required.
- Responsibilities: Serve as the Subject Matter Expert (SME) for Thai-speaking customer service operations.
- Provide coaching, mentoring, and support to customer service representatives to improve performance and service quality.
- Assist in training sessions, calibrations, and knowledge-sharing activities.
- Monitor and evaluate agents interactions (calls, chats, emails) to ensure accuracy and compliance with company standards.
- Support the operations team in driving performance metrics and achieving client targets.
- Act as the go-to person for escalations, complex queries, and product/process clarifications.
- Collaborate with Team Leaders, Trainers, and Quality Analysts to enhance team performance.
- Provide feedback and reports to management on areas of improvement and best practices.
Skills:
Bahasa Indonesia, English
Job type:
Full-time
Salary:
negotiable
- Bachelor's degree.
- Previous experience in a customer service, call center, or hospitality role is highly preferred.
- Excellent communication skills in both written and spoken in Bahasa Indonesia and English.
- Strong problem-solving and conflict-resolution abilities.
- Proficiency in using computer systems and navigating multiple applications simultaneously.
- Ability to work in a fast-paced environment and handle multiple tasks effectively.
- A positive and patient attitude with a genuine desire to help people.
- Flexibility to work in shifts, including evenings, weekends, and public holidays.
- What We Offer Competitive salary and performance-based bonuses.
- Comprehensive training and professional development opportunities.
- Health and wellness benefits.
- A diverse and inclusive work environment with opportunities for career advancement.
- Modern and comfortable office space.
- Fun and engaging team activities.
- The Role
- As a Customer Service Representative specializing in Partner Services, you will be the first point of contact for partners making reservations, asking for information, or raising concerns. You will be responsible for delivering professional, courteous, and efficient service while upholding the brand standards of our clients in the hospitality and travel industry.
- Key Responsibilities Handle inbound and outbound calls, emails, and live chat inquiries from partners regarding reservations, booking modifications, and general information.
- Resolve partner complaints and issues with empathy and professionalism, aiming for a first-contact resolution whenever possible.
- Provide accurate and detailed information about services, amenities, and policies.
- Process new reservations and cancellations, ensuring all details are correctly entered into the system.
- Collaborate with internal teams to escalate complex issues and ensure a seamless partner experience.
- Meet or exceed individual and team performance targets, including quality scores, average handling time, and customer satisfaction ratings.
- Maintain a high level of product and procedural knowledge.
Job type:
Full-time
Salary:
negotiable
- Job Number26023550
- LocationRoyal Orchid Sheraton Riverside Hotel Bangkok, 2 Charoen Krung Road Soi 30 (Captain Bush Lane), Bangkok, Bangkok, Thailand, 10500
- ScheduleFull Time
- Located Remotely?N
- Position Type Non-Management
- POSITION SUMMARY.
- Our jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
- No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
- PREFERRED QUALIFICATIONS.
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None.
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
- When you join the Sheraton family, you become a member of its global community. We ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be The World s Gathering Place&rsquo. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Skills:
English
Job type:
Full-time
Salary:
negotiable
- Fluent in both Thai and English (spoken and written).
- Minimum qualification: High School Diploma; Diploma or Degree preferred.
- Good communication and interpersonal skills.
- Basic computer and typing proficiency.
- Previous customer service or call center experience is an advantage.
- Willingness to work in shifts, weekends, or public holidays as required.
- Why Join Us? Competitive salary and performance incentives.
- Professional and inclusive working environment.
- Training and development opportunities.
- Career growth in a global BPO company.
- Responsibilities: Handle customer interactions via phone, email, or chat in Thai and English.
- Assist customers with inquiries, product information, order status, and troubleshooting.
- Maintain accurate records of customer interactions in the system.
- Follow up to ensure resolution and customer satisfaction.
- Meet performance targets for quality, efficiency, and customer satisfaction.
- Escalate complex issues to the relevant department when necessary.
Job type:
Full-time
Salary:
negotiable
Additional InformationNot available. Intern Specific text Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer. No Fee THE UNITED NATIONS DOE ...
Skills:
Sales, Salesforce, SAP
Job type:
Full-time
Salary:
negotiable
- Achieving sales targets, in line with company marketing plan, within a given customer range and geography.
- Supporting and contributing to the achievement of the company s overall business goals, in collaboration with other team members.
- Seek out and develop new opportunities for the business areas as assigned.
- Ensuring customer accounts are maintained within agreed payment terms.
- Establishing close working relationships with key elements of the value chain (distributors, influencers, growers) to support achievement of sales plans.
- To provide product knowledge and technical expertise to customers, offering tailored solutions and recommendations.
- Dealing with complaints in relation to the company s products.
- Monitoring sales activities, analysing market trends, and identifying opportunities for growth and market expansion.
- To contribute expertise, materials and support to the company s marketing campaigns.
- To fulfill other projects as may be required from time to time.
- Qualifications Bachelor's degree in Agriculture, Business, or a related field (relevant experience will be considered).
- Ability to deliver short term sales with a long-term mindset and passion to transform agriculture.
- Good IT Skills and an ability to use the MS Suite. Knowledge of Salesforce, SAP etc is an advantage.
- Good technical knowledge of crop husbandry and crop protection products.
- Excellent interpersonal skills to build and maintain relationships with diverse stakeholders.
- Ability to manage and prioritize a correct balance of activities across a complex value chain.
- The role allows for a degree of autonomous decision making. You should be self-motivated and capable of working independently as well as within a team.
- Strong negotiation, communication, and presentation skills.
- Additional Information
- What we offer.
- Competitive salary.
- Benefits scheme including bonus, healthcare, generous allocation of paid annual leave & pension contributions.
- Company car.
- Great opportunities for personal and career development.
Job type:
Full-time
Salary:
negotiable
- Job Number26025570
- Job CategoryManagement Development Programs/Interns
- LocationRenaissance Bangkok Ratchaprasong Hotel, 518/8 Ploenchit Road, Bangkok, Bangkok, Thailand, 10330
- SchedulePart Time
- Located Remotely?N
- Position Type Non-Management
- شركة ماريوت الدولية هي شركة توفر فرص توظيف متكافئة. نؤمن بتوظيف قوى عاملة متنوعة الخلفيات والحفاظ على ثقافة شاملة تهتم بالأشخاص في المقام الأول. نلتزم بعدم التمييز على أي أساس محمي مثل الإعاقة وحالة المحاربين القدماء أو أي أساس آخر يغطيه القانون المعمولفي فنادق رينيسانس نؤمن بمساعدة ضيوفنا على تجربة الحمض النووي للأحياء التي يزورونها. يأتي ضيوفنا لاكتشاف وكشف ما هو غير متوقع أو للتعمق في ثقافة جديدة أو ببساطة لتحقيق أقصى استفادة من أمسية مجانية. إنهم يرون السفر التجاري كمغامرة لأنهم يرون كل السفر كمغامرة. عندما يقبل الآخرون على ما هو معتاد يرى ضيوفنا فرصة لتقديم قصة رائعة إلى المنزل. وكذلك نحن. نحن نبحث عن زملاء مستكشفين عفويين للانضمام إلى فريقنا لجلب روح الحي لضيوفنا. إذا كان هذا يلائم شخصيتك فنحن ندعوك لاكتشاف فرص العمل مع فنادق رينيسانس. عند الانضمام إلى فنادق رينيسانس فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. كنفي المكان الذي يمكنك فيه القيام بأفضل أعمالك وابدأ هدفك وانتمي إلى فريق عالمي مذهل لتصبح أفضل نسخة منك.
Job type:
Full-time
Salary:
negotiable
- จบการศึกษา ม.6 / ปวช. / ปวส. / ปริญญาตรี หมายเหตุ: สำหรับผู้สำเร็จการศึกษาจากคณะครุศาสตร์ นิติศาสตร์ พยาบาลศาสตร์ ออกแบบผลิตภัณฑ์หรือเครื่องประดับ ต้องมีประสบการณ์งานด้าน Chat/Email Agent อย่างน้อย 1 ปี.
- มีประสบการณ์งานบริการลูกค้า (Customer Service) จะได้รับการพิจารณาเป็นพิเศษ.
- มีทัศนคติที่ดี รักงานบริการ มีไหวพริบในการแก้ไขปัญหาเฉพาะหน้า และสามารถทำงานภายใต้แรงกดดันได้ดี.
- มีทักษะการพิมพ์และการใช้แป้นคีย์บอร์ดได้อย่างคล่องแคล่ว (ความเร็วในการพิมพ์ไม่น้อยกว่า 30 คำ/นาที).
- มีความละเอียดรอบคอบในการจัดการข้อมูล และสนใจเรียนรู้เทคโนโลยีใหม่ ๆ.
- มีทักษะการใช้ภาษาไทยที่ดี ทั้งด้านการสื่อสาร การเลือกใช้ถ้อยคำ และการใช้ภาษาอย่างเหมาะสม.
- ให้ข้อมูลและให้บริการแก่ผู้ซื้อและผู้ขายผ่านช่องทางแชทและอีเมล พร้อมจัดการงานค้าง (backlog) อย่างมีประสิทธิภาพ.
- บันทึกข้อมูลการให้บริการในระบบ และประสานงานกับหน่วยงานที่เกี่ยวข้องเพื่อการดำเนินงานที่ราบรื่น.
- สร้างและรักษาความสัมพันธ์อันดีกับผู้ซื้อและผู้ขาย เพื่อเสริมสร้างความพึงพอใจต่อสินค้าและบริการของบริษัทฯ.
- ปฏิบัติงานตามมาตรฐานตัวชี้วัด (KPIs) ที่บริษัทฯ กำหนดได้อย่างมีประสิทธิภาพ.
Job type:
Full-time
Salary:
negotiable
- Job Number25202155
- LocationMontien Riverside Hotel Bangkok, 372 Rama III Rd Bang Khlo, Bangkok, Thailand, Thailand, 10120
- ScheduleFull Time
- Located Remotely?N
- Position Type Non-Management
- POSITION SUMMARY.
- Our jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
- No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
- PREFERRED QUALIFICATIONS.
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None.
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
- Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of Wonderful Hospitality. Always. by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
- JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That s The JW Treatment&trade. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Skills:
Microsoft Office, Social media, English
Job type:
Full-time
Salary:
negotiable
- Bachelor s Degree or at least Diploma or equivalent in any discipline.
- Must have B2 level English Language proficiency (reading, writing, speaking and aural comprehension) https://www.coe.int/en/web/common-european-framework-reference-languages/level-descriptions.
- Work experience:Minimum of 6 months work experience in customer support in any industry.
- Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field.
- Call centre experience is not a must but would be a distinct advantage.
- Required Interpersonal Skills:Passionate about communication and interacting with people is key to success in this role.
- Able to receive continuous feedback and work in a fast-paced working environment.
- Positive attitude and willingness to learn and go the extra mile for self-improvement.
- Good reasoning and analytical skills.
- Able to demonstrate critical thinking, a proactive attitude.
- Must be able to speak, read and write the required language to support.
- Technical Skills:Minimum typing speed of 40wpm with a 90% accuracy score.
- Computer literate and fully conversant in Microsoft Windows and Microsoft Office.
- Responsibilities (May perform other duties as requested that may not be specifically addressed in this document) Assist our community and help resolve inquiries empathetically, accurately and on time.
- Become and remain knowledgeable about social media products and community standards.
- Make well balanced decisions and personally driven to be an effective advocate for our community.
- Strong interpersonal skills, verbal and written communication skills and most importantly empathy.
- Display a strong bias to doing what s right for our community in supporting social media s mission.
- Investigate and resolve issues that are reported on social media such as requests for account support and reports of potentially abusive content.
- Respond to user inquiries with high quality, speed, empathy and accuracy.
- Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users.
- Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site.
- Enforce social media Terms of Use by carefully monitoring reports of abuse on the site.
- Review the reported content within agreed turnaround times and standards of quality.
- Identify inefficiencies in workflows and suggest solutions.
- Recognize trends and patterns, and escalate issues outside the company policy to the global team.
Skills:
Flash, Excel, English
Job type:
Full-time
Salary:
negotiable
- Work closely with the cluster management teams and seller management team to collect quality deals to feature on Flash Sales.
- Check, prioritize, and upload deals in a timely manner.
- Troubleshoot execution issues with the platform s Flash Sale team.
- Liaise with cross-functional stakeholders including both seller management and cluster management teams to ensure promotional activities and mechanics.
- Analyze data, prepare presentation documents and reports to team lead.
- Take responsibility for project initiatives related to campaigns, from planning to execution and monitoring.
- Monitor performance of new seller programs and act as a centralized team to control resources effectively.
- Other tasks assigned by the reporting manager.
- Requirements: Detail-oriented with a focus on achieving results.
- Proactive mindset with a strong desire to learn and adapt.
- Ability to thrive in a dynamic, fast-paced environment.
- Demonstrated accountability and proficiency in problem-solving.
- Proficiency in MS Office applications, particularly Excel and PowerPoint.
- Excellent communication skills in both spoken and written English, facilitating seamless collaboration with diverse stakeholders.
- Comfortable with routine process work while also capable of troubleshooting exceptions.
Job type:
Full-time
Salary:
negotiable
Additional InformationDue to the high volume of applications received, only successful candidates will be contacted. No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS BANK ACCOUNTS.
Skills:
GIS, Industry trends, Negotiation, English
Job type:
Full-time
Salary:
negotiable
- Serve as the main point of contact for assigned high-touch customers, managing relationships from onboarding through ongoing engagement.
- Build and maintain strong, long-term relationships with top management and middle managers in customer organizations. Understand power maps and decision makin process in customer organization.
- Understands customer strategy and how DG solutions (SCADA, ADMS, DERMS, GIS) can help in reaching these goals.
- Develop and implement customized onboarding plans tailored to individual customer needs.
- Create and manage customer success plans that align with the customer s business goals and desired outcomes.
- Prepare both standard and custom documentation to support onboarding and ongoing engagement.
- Lead weekly and daily communication touchpoints with customers to provide updates, resolve issues, and offer strategic advice.
- Collaborate closely with the Operatios team for seamless handoffs in last phase of project delivery.
- Collaborate closely with the Sales team for seamless handoffs and cooperative customer management.
- Organize quarterly business reviews (QBRs) and take part in annual SteerCo meetings to discuss performance, progress, and future goals.
- Monitor customer health, proactively address challenges, and drive customer retention and growth through tailored engagement strategies.
- Promote advocacy programs, webinars, and external presentations, positioning the customer as a success story for internal and external audiences.
- Collaborate with product teams to provide input on the roadmap based on customer feedback and requirements.
- Prepare and deliver quarterly business reviews (QBRs) for high-touch customers, focusing on performance metrics, business value, and strategic alignment.
- Generate custom pricing proposals when necessary and assist in contract renewals.
- Work intensively with Sales and Support teams to ensure a coordinated approach to customer management.
- Drive internal and external success stories, including developing 3 internal and 1 external story per customer annually.
- Engage customers in advocacy programs, helping them to present their success stories at user conferences and other industry events.
- Lead webinars with product owners and advocates to showcase customer successes and product enhancements benefits to Customers.
- Accelerate time to value by guiding customers through their maturity journey and upselling digital and advisory services.
- Coordinte with Partner, if Partner is engaged in project delivery and/or L1 support.
- Maximize the return on investment from our software and services.
- Continuous Service Improvement, benefit from ongoing enhancements based on customer feedback and industry trends.
- Build a long-term, collaborative relationship with our team dedicated to their success.
- Participating in the tendering process during acquisition of new High-touch customers, by providing answers to customer s requests, participating in tendering calls with customers, and closely collaborating with Tendering, Sales and Support during the whole process.
- What skills and capabilities will make you successful?Customer Relationship Management (CRM).
- Digital Grid Software Expertise (ADMS, OMS, GIS).
- Stakeholder Management & Strategic Communication.
- Cross-functional Team Collaboration.
- Tendering & Commercial Proposal Development.
- Customer Success Planning & Performance Monitoring.
- Customer Advocacy & Success Story Enablement.
- What qualifications will make you successful for this role? Education: Bachelor s/Master s degree in Power Engineering, or related field.
- Proven experience in a customer-facing role within the software industry, with a focus on customer success, stakeholder management, account management, or similar functions.
- Good understanding of Power Distribution Utilities' business, their processes and regulatory compliance principles is a significant advantage.
- Understanding of ADMS/OMS/GIS software and its integration within utility landscape.
- Strong understanding of software products for utilities and the ability to communicate technical concepts effectively to non-technical stakeholders.
- Excellent communication, interpersonal and negotiation skills.
- Ability to thrive in a fast-paced, dynamic environment and drive initiatives independently.
- Familiarity with customer success platforms and tools is a plus.
- Support up to 10% international travel yearly.
- Professional Proficiency in both written and spoken English is mandatory. Thai language proficiency is a plus.
- Let us learn about you! Apply today.
- Looking to make an IMPACT with your career?.
- When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
- IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
- We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
- Become an IMPACT Maker with Schneider Electric - apply today!.
- 36 billion global revenue
- 13% organic growth
- 150 000+ employees in 100+ countries
- 1 on the Global 100 World s most sustainable corporations.
- You must submit an online application to be considered for any position with us. This position will be posted until filled.
- Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and inclusion is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
- Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
Customer Service - General Job Description and duties.
Customer Service Overview:Customer service is a vital part of any business, as it is the primary point of contact between the company and its customers. It is the responsibility of customer service representatives to ensure that customers are satisfied with their experience and that their needs are met. Customer service representatives must be knowledgeable about the company's products and services, as well as be able to provide helpful advice and solutions to customer inquiries.
Common Responsibilities:
• Respond to customer inquiries in a timely and professional manner
• Provide accurate information about products and services
• Resolve customer complaints and issues
• Follow up with customers to ensure satisfaction
• Maintain customer records
• Monitor customer feedback and provide feedback to management
• Identify customer needs and suggest appropriate products and services
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