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Experience:
2 years required
Skills:
Legal, Compliance, English
Job type:
Full-time
Salary:
negotiable
- Has a deep understanding of PAH patient journey, Key customers (Physician and Nurses), external environment, and competitors of responsible territory.
- Identifies the pain points and unmet needs in the PAH patient journey at account level and partner with cross functional teams on the development, design and implementation of the solutions.
- Develops a territory & account business plan to identify opportunities and to ensure the achievement of business objectives e.g. listing plan, sales targets.
- Data-Driven Analysis and Planning: Collaborates with cross functional team to analyze both internal and external data to support business planning and implementation and capture accurate data on customer's side.
- Develops deep specialist product and disease state knowledge in a specific therapeutic area and leverages this to support sound clinical discussions with target HCPs.
- Implements a territory and account business plan to achieve assigned targets (both sales & qualitative).
- Coordinates with Franchise Lead and relevant Cross functional team to deploy approved promotional materials and activities; coordinates direct promotion programs.
- Complete product listing process in hospital with identified PAH centers.
- Update customer database and target segmentation continuously.
- Executes effective call plans by developing individualized and orchestrating the Omni-channel Customer Engagement (OCE) plan.
- Display professional engagement during interaction with customers and bring better health outcomes for HCPs and PAH patients.
- Successfully complete all training requirements, including product examinations.
- Tracks and monitors business plan implementation and objectives e.g. sales target, market share growth, budget management (monthly, quarterly and YTD) and prepares sales forecasting / planning.
- Maintain accurate customer call records and ensure all data entered into Veeva system.
- Reporting in timely & accurate manner.
- Works within Integrity & ensures all processes are done in compliant with company s medical-legal and compliance framework / SOP and ensures those around him/her do the same.
- Education: Bachelor s Degree in Pharmacy, Science, or related field.
- Languages: Fair command of English communication.
- Preferable at least 2 years of relevant experience in sales/customer-facing with preference in the healthcare/pharmaceutical industry.
- Experience in cardiology, pulmonology or rare disease business is preferred.
- Be able to travel, country work, after hours and occasional weekend work.
- Be able to understand customer needs and gaps with strong customer focus.
- Experience within the pharma industry in identifying patient journey, implementing customer solutions and digital innovation to address pain points and leading better healthcare outcomes are preferable.
- Strong and proactive business result focus and proven ability to provide insights that increase business growth.
- Positive attitude with growth mindset, speak-up and constructive feedback.
- Proven team player and able to work with all cross-functional teams.
- Account Management, Account Management, Account Planning, Adaptability, Business, Business Planning, Cross-Functional Collaboration, Customer Feedback Management, Customer Insights, Hospital Sales, Interpersonal Relationships, Lead Generation, Market Analysis, Market Share Analysis, Pharmaceutical Sales Training, Pulmonary Arterial Hypertension, Sales Calls, Sales Metrics, Sales Pipeline Management, Sales Presentations, Sales Process Management, Sales Territory Management, Sales Training, Stakeholder Engagement, Strategic Initiative {+ 1 more}
- Current Employees apply HERE.
- Current Contingent Workers apply HERE.
- Search Firm Representatives Please Read Carefully
- Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
- Regular
- Hybrid
- 05/31/2026A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
- Requisition ID:R391050.
Skills:
English, Mandarin
Job type:
Full-time
Salary:
negotiable
- Use the right tools to assist the local business team and provide front-line business support to overseas partners by follow the company procedures,.
- Adapt to corporate strategy adjustment and keep business knowledge updated.
- Help to solve the partner's demand in the daily operation of Trip system by telephone, email or online chat.
- Promote Trip s hotel management system to our cooperative hotels.
- Coordinate with other departments to improve the overall satisfaction of the merchant (hotel).
- Complete temporary tasks assigned by superiors.
- What you'll Need to SucceedDiploma or above, can handle the daily communication in Thai and English.
- Mandarin speaker will be a plus.
- Able to perform shift work.
- Relevant working experience in starred hotel, airline ticket counter, and call center is preferred.
- Why Trip.com Group
- We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.
- What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
- Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
- We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
- We encourage flexible work arrangement.
- Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
- Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
- Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
- Find out more job opportunities at https://careers.trip.com
- Have a good trip, and see you soon!
Skills:
English
Job type:
Full-time
Salary:
negotiable
- Communicate with customers via phone, email, and chat.
- Provide accurate information about products, payments and refunds.
- Collaborate with internal departments to fulfil customer needs.
- Minimum 1 year of customer service experience.
- Fresh graduate also welcome.
- Fluent in English.
- Excellent verbal, written, and interpersonal skills.
- Ability to multi-task, organize, and prioritize efficiently.
- Flexible with rotational shifts, including nights and overnights.
- Available to start immediately.
Skills:
ERP, Compliance, Finance, English
Job type:
Full-time
Salary:
negotiable
- Develop and implement project management methodologies, tools, and best practices for ERP projects.
- Oversee the planning, execution, and monitoring of ERP projects to ensure they are delivered on time, within scope, and within budget.
- Collaborate with cross-functional teams to define project scope, objectives, and deliverables.
- Monitor project progress and performance, providing regular updates to senior management and stakeholders.
- Identify and mitigate project risks and issues, ensuring proactive resolution.
- Facilitate project meetings, including kick-offs, status updates, and retrospectives.
- Maintain project documentation, including project plans, status reports, and lessons learned.
- Provide training and support to client on project management processes and tools.
- Manage changes to the project scope, schedule, and costs through formal change control processes.
- Ensure all changes are documented, approved, and communicated to relevant parties.
- Ensure compliance with client s organizational policies and standards.
- Able to travel (domestic/overseas) when required.
- Skills and attributes for success
- To qualify for the role you must have: Thai native speaker and fluent in English.
- Bachelor s or master s degree in MBA, MBE, Finance, Computer Science or other business-related roles.
- 5-10 Years of experience in project management in ERP such as SAP S/4 Hana, Oracle Fusion Cloud, NetSuite, and etc.
- Strong analytical thinking, with exceptional organizational skills.
- Proficiency in project management software (e.g., Microsoft Project, JIRA).
- PMP, PRINCE2, or similar project management certification is a plus.
- Ideally, you ll also haveExtensive experience in a similar role or working environment, preferably in professional services, project management, or client-facing role.
- What we look for We currently are seeking a highly motivated individual to work on multiple client engagements, work with a wide variety of clients to deliver professional services, and lead business development activities.
- What we offer We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.Continuous learning: You ll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We ll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: We ll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You ll be embraced for who you are and empowered to use your voice to help others find theirs.
- If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
- The exceptional EY experience. It s yours to build.
- EY | Shape the future with confidence
- EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
- Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
- Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Skills:
Compliance, English
Job type:
Full-time
Salary:
negotiable
- Proficiency in Thai and English (spoken and written).
- Previous experience in customer service, preferably with coaching, SME, or team support responsibilities.
- Strong communication, mentoring, and problem-solving skills.
- Ability to handle escalations and complex issues with professionalism.
- Flexible and adaptable to a fast-paced environment.
- Willingness to work onsite.
- Open to rotational shifts, weekends, and public holidays as required.
- Responsibilities: Serve as the Subject Matter Expert (SME) for Thai-speaking customer service operations.
- Provide coaching, mentoring, and support to customer service representatives to improve performance and service quality.
- Assist in training sessions, calibrations, and knowledge-sharing activities.
- Monitor and evaluate agents interactions (calls, chats, emails) to ensure accuracy and compliance with company standards.
- Support the operations team in driving performance metrics and achieving client targets.
- Act as the go-to person for escalations, complex queries, and product/process clarifications.
- Collaborate with Team Leaders, Trainers, and Quality Analysts to enhance team performance.
- Provide feedback and reports to management on areas of improvement and best practices.
Experience:
8 years required
Skills:
Compliance, Problem Solving, Project Management, English
Job type:
Full-time
Salary:
negotiable
- Deliver business performance and region market share as per AOP.
- Cascade region AOP to team.
- Lead and manage frontline in responsible region.
- Provide on going coaching to all Distributor Executives. within the region and ensure they are properly equipped, trained and motivated to achieve their objectives.
- Control and monitor distributor ROI, subsidy and incentive budgets and review distributor and route performance KPI s thru the AS&D Sup.
- Quarterly business review with AS&D.
- JBP with distributor.
- Provide weekly forecast to responsible region.
- Ensure customer compliance with PepsiCo policy and follow process.
- Best Practice Tools Work with frontline to identify capability gaps and agree on action plans with GTM manager.
- Customer Management Develop strong relationship with distributor and within the region.
- Key Acount Management Develop strong relationship with Key account customer (TookDee) in order to achieve business goal.
- Customer Planning Develop strong relationship with Key account customer (TookDee) in order to achieve business goal.
- Qualifications:Bachelor s Degree required.
- Minimum 8 year experience in sales especially in Traditional Trade with experience in manager level.
- Business background in Modern Trade channel is a plus.
- Strong leadership, interpersonal, communication and presentation skills.
- Strong problem solving, strategic business thinking, analytical skills, project management and time management skills.
- Strong at change management.
- Good interpersonal and communication skills.
- Entrepreneurial mind-set with can-do attitude.
- Good command of writing and speaking in English.
- Computer literature.
- Experience selling in FMCG business.
- Experience working in traditional trade.
- Experience in distributor management.
- Key account management with excellent Customer planning skill.
Experience:
No experience required
Job type:
Full-time
Salary:
฿35,000 - ฿55,000, negotiable
- Manage clients end-to-end from receiving briefs, developing strategies, overseeing project execution, to delivering campaigns professionally.
- Own the client s business challenges, translate them into actionable strategies, and clearly communicate direction across teams.
- Connect and align Strategic, Creative, KOL, and Media teams toward a unified goal.
- Handle ambiguous or evolving briefs with confidence, and make bold decisions to drive campaigns toward success.
- Analyze insights, feedback, and data, and transform them into tangible communication ideas and long-term strategic plans.
- Communicate confidently with clients, effectively negotiate, and manage expectations.
- Improve team workflows and mentor junior team members.
- Act as a quality gatekeeper ensuring strategic alignment, brand appropriateness, and high creative standards before presenting work to clients.
- Serve as a strategic partner to clients, not just a coordinator.
- Negotiate budgets, timelines, and conditions systematically for mutual benefit.
- Continuously improve team processes and coach SAE/AE team members to grow clearly and confidently.
- Mindset & Working Philosophy.
- Go beyond delivering tasks deliver business value.
- Operate as both an Account Manager and Project Manager: plan ahead, allocate resources, and manage timelines effectively.
- Break down client briefs deeply and elevate them into strategic opportunities.
- Understand business perspectives and become a true thinking partner to clients.
- Protect both the client s brand and the company s reputation by anticipating and managing risks.
- Build long-term client trust, retain accounts, and expand business opportunities.
- 4-5+ years of experience | Proven ownership of business challenges and team leadership.
- Strong ability to decode business problems and translate them into effective communication strategies.
- Experience managing multiple clients, campaigns, and channels simultaneously.
- Strong strategic consulting capability with the ability to expand ideas beyond the brief.
- Ability to control work quality and ensure alignment between Creative output and campaign objectives.
- Expertise in Media, Content, Influencer marketing, and Data Insights.
- Experience managing AE/SAE teams systematically and developing team processes.
- Able to identify project risks and proactively implement preventive plans.
- Experience handling campaigns with multiple stakeholders, multiple channels, and cross-team coordination.
- Proficient in tools such as Google Workspace, Project Management tools, and Presentation tools.
- Skilled in leveraging AI tools (e.g., ChatGPT, Notion AI, Canva AI) to assist with ideation, summarization, and workflow management.
- Growth mindset, eager to learn, and willing to challenge yourself.
Experience:
2 years required
Job type:
Full-time
Salary:
negotiable
- Support day-to-day process execution and issue handling.
- Monitor process performance and identify inefficiencies or bottlenecks.
- Assist in documenting SOPs, workflows, and process maps.
- Support process improvement initiatives and pilots.
- Coordinate with business and operational teams on process issues.
- Track process KPIs and prepare operational reports.
- 2-5 years of experience in process operations or business support roles.
- Basic knowledge of process mapping and improvement methodologies.
- Strong coordination and documentation skills.
- Experience with BPM or workflow tools is a plus.
- If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
- The exceptional EY experience. It s yours to build.
- EY | Shape the future with confidence.
- EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
- Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Skills:
Sales
Job type:
Full-time
Salary:
negotiable
- Build demand for AIA's products by highlighting their ability to meet the client's needs.
- Develop, implement and coordinate sales and distribution programmers for the direct sales channel.
- May handle existing accounts as part of a larger account team or run named accounts within a geography for a particular product or product set.
- Build and responsible for positive customers' experiences and a high level of happiness of key partners.
- Responsible for other relating tasks as assigned to align with business policy and build long term business growth.
- Explore opportunity to improve work flow and build balanced environment.
- Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
- In accordance with recruitment policy and hiring standard of AIA (Thailand) Company Limited, after completing the selection process, you are required for criminal background check before joining the company. Your criminal record information will be retained according to the PDPA policy of the company. As per attached link [https://www.aia.co.th/th/about-aia/privacy/candidate].
- Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
- You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
Job type:
Full-time
Salary:
negotiable
- Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
- Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
- We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
- We encourage flexible work arrangement.
- Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
- Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
- Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
- Find out more job opportunities at https://careers.trip.com
- Have a good trip, and see you soon!
Job type:
Full-time
Salary:
negotiable
- Sourcing of new Creator Network to onboard onto the platform based on their market share growth, while ensuring there are good mix of high supply, high value Creator Network and building a strong pipeline with high onboarding conversion rate. Livestreaming Creator Network with strong experience is the top priority while Intermediate/Advance Creator Network are preferred as compared to Novice Creator Network.
- Designing the development of Creator Network growth plans by assigning key tasks for Creator Network to complete and providing support via resource allocation (visibili ...
- Providing education/training by creating workshops to Creators Network and ensure they are well-versed in internal rules and regulations per vertical.
- Actively participate in activities in the LIVE Ecosystem: customizing campaign creation, participation in existing campaigns, PK participation in order to achieve minimum core KPI for UV, GLR, Duration and Income Target achievement via content based solo LIVE.
- Providing policy and account support to Creator Network in ban/unban issues.
- Minimum QualificationsBachelor's degree or above.
- 3 years' experience in content, marketing or partnerships roles in tech & media industry.
- Strong analytical skills and data-driven.
- Good communications and interpersonal skills, able to work in an international and diverse environment.
- Preferred QualificationsCandidates who's used to work with, or have the connections with modeling, media, TV, celebrities and live streaming applications are preferred.
- Experience in building and managing a team from scratch is preferred.
- Strong business acumen in emerging industries; Team management experience in entertainment industry is preferred.
- Job Information
- About TikTok
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us
- Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
- We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
- Diversity & Inclusion
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Skills:
Compliance, Social media
Job type:
Full-time
Salary:
negotiable
- Act as a true Brand Ambassador and role model (Grooming, Attitude, Tone of Voice), consistently demonstrating the brand's values and commitments (causes, sustainability, etc.).
- Provide expert makeup consultations and applications to create memorable customer experiences, leveraging beauty tech tools and storytelling.
- Maximize consultation bookings to enhance customer engagement and loyalty.
- Generate sales and achieve targets by applying the brand's selling methodology and maximizing selling opportunities through link-selling and cross-selling.
- Foster strong client relationships and long-term customer loyalty, offering VIP services through CRM tools and dedicated one-to-one consultations.
- Represent the brand(s) at local events (store activations, PR events, masterclasses).
- ACT AS A PROFICIENT BEAUTY ADVISOR AND SUPPORT THE STORE MANAGER AND DEPUTY STORE MANAGER:Ensure the proper monitoring and upkeep of Beauty Advisors' and Omni Beauty Advisors' on-counter image.
- Coach Beauty Advisors on makeup expertise and best practices.
- Master store tools (e.g., Cash Register, Time Management, Clienteling) and Beauty Tech tools (e.g., Diagnostics).
- Capture and analyze customer data both qualitatively and quantitatively for loyalty purposes, ensuring compliance with applicable data regulations.
- Handle customer objections and inquiries effectively and professionally.
- Manage Chat and Shop order processes.
- Stay updated on beauty trends, competition, and makeup innovations.
- Continuously upskill to adapt to the evolving luxury, beauty, and retail business landscape.
- ADVISE AND SELL ONLINE (IF APPLICABLE):Engage in conversational commerce, selling and consulting online via chat applications, following brand guidelines and tone of voice.
- Prepare, promote, and participate in live streaming and live shopping events (if applicable and aligned with brand strategy).
- Represent the brand as an influencer on social media (if applicable and aligned with brand strategy).
- Utilize online tools such as video consultations and chat applications.
- Why us?
- We will support you through a tailor-made learning & development journey where you will receive constant career advice to empower you to navigate through and reach the Senior Leadership role of your dreams. Progressive leadership track - opportunities for growth & development.
Job type:
Full-time
Salary:
negotiable
- Entry-level knowledge in a specific domain or industry, with consulting and client engagement experience.
- Understanding of business transformation and strategic thinking ability.
- Excellent problem-solving and analytical skills.
- Detail-oriented with an understanding of strategic business impacts.
- Previous experience in a consulting or IT role within a large-scale, multinational technology services environment.
- Strong interpersonal skills to build and maintain stakeholder relationships.
- Excellent client service orientation.
- Ability to establish and manage processes and practices through collaboration.
- Bachelor s degree in information technology, Business Management, or a related field.
- Hybrid Working About NTT DATA
- NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
- Equal Opportunity Employer
- NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
- Third parties fraudulently posing as NTT DATA recruiters.
- NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.
Experience:
2 years required
Job type:
Full-time
Salary:
negotiable
- Provide operational support for digital products and platforms.
- Analyze and triage product issues, defects, and enhancement requests.
- Coordinate with Engineering, QA, and IT teams for issue resolution.
- Support release activities, UAT, and post-release monitoring.
- Maintain product documentation, FAQs, and support knowledge base.
- Track incidents, defects, and service requests through ticketing tools.
- Prepare product performance and issue reports for stakeholders.
- Bachelor s degree in IT, Engineering, Business, or related fields.
- 2-5 years of experience in product, application, or system support.
- Basic understanding of SDLC, Agile, and digital product lifecycle.
- Strong analytical and communication skills.
- Experience with Jira, ServiceNow, or similar tools.
- If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
- The exceptional EY experience. It s yours to build.
- EY | Shape the future with confidence.
- EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
- Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Experience:
5 years required
Skills:
Accounting, Teamwork, Work Well Under Pressure, English
Job type:
Full-time
Salary:
negotiable
- Manage account performance to achieve profitable sales target.
- Create account strategy align with channel strategy and guideline.
- Build customer relationship & performance management.
- Leading process of Listing NPD for product launch & execution.
- Utilize available information from system and translate into plan.
- Ensuring customer's demand to match with account sales forecasting.
- To deliver AOP growth plan for the group of assigned customers.
- To manage D&A spend within AOP budget.
- To win in the assigned customers by gaining market share over other competitors.
- To manage own team to deliver the results above through coaching and leading.
- To strengthen customer relationship at the upper level of wiring contacts.
- To lead customer governance process; Top-to-Top, Joint Business Planning and Business Review.
- To co-ordinate with field execution team in implementing brand visibility and execution in stores.
- To improve demand forecast accuracy through process planning for both internal and external.
- To improve D&A review process with Accounting.
- Qualifications:Bachelor Degree or Master degree in Business Administration or related fields.
- 5 years of experience in key account management and retail management with FMCG multinational companies in Sales function.
- Leadership skills & Great communication skills.
- Good Presentation and communication in Thai and English.
- Good analytical skills.
- Good relationship building and teamwork.
- Work well under pressure.
Skills:
Quality Assurance, Assurance, Hindi, English
Job type:
Full-time
Salary:
negotiable
- Develop annual and monthly sales targets.
- Present product offerings and negotiate deals.
- Achieve targeted sales goals by identifying and pursuing new business opportunities.
- Collaborate with internal teams, including customer service, production, and quality assurance, to resolve customer issues promptly and efficiently.
- Responsible for presenting product offerings, negotiating deals, and identifying new business opportunities that contribute to sustained growth.
- Providing exceptional customer service throughout the entire sales cycle is paramount, necessitating close collaboration with internal teams to ensure seamless customer experiences.
- Qualifications:Bachelor's Degree in Business Administration, Marketing, Economics or any other related field. (GPAX > 2.70).
- Fresh graduates are welcome.
- Strong written and verbal communication skills in Hindi and English.
- Applicants with prior experience in this field will be at an advantage.
- Good interpersonal skills with strong communication and presentation abilities.
- Able to be based in Bang Sue, Bangkok, Thailand.
- Able to travel to work in nearby areas on some occasions.
- Valid driver's license.
- Contact: Pawish S. (Fuji) Email: [email protected]
Skills:
English
Job type:
Full-time
Salary:
negotiable
- Resolve escalated customer concerns and complaints by creating positive experiences;.
- Utilize strong communication skills to connect with customers and negotiate when necessary.
- Consistently follow-up with customers until their concerns are fully resolved.
- Identify operational issues and cooperate with other teams/departments to improve Trip.com s products and services.
- Assist with any ad hoc projects and tasks from the Customer Care Team Leader.
- What you'll Need to Succeed.
- Full-Time Bachelor s Degree or higher.
- Highly proficient in both verbal and written English; native Thai speakers are preferred.
- Have a passion for helping and supporting others; you gain a sense of fulfillment from saving someone s day.
- Able to work under tight deadlines and pressure, both independently and with others.
- Able to work during weekends and public holidays.
- Why Trip.com Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
- Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
- We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
- We encourage flexible work arrangement.
- Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
- Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
- Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
- Find out more job opportunities at https://careers.trip.com
- Have a good trip, and see you soon!
Job type:
Full-time
Salary:
negotiable
- Experience operating within a customer service role or environment.
- Effective selling skills and the ability to drive commercial outcomes.
- History of successfully participating in and contributing to a team.
- Demonstrated ability to utilise empathy to manage interpersonal relationships and contribute to a positive and inclusive experience for all.
- Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives.
- Strong communication and problem-solving skills.
- Working knowledge of skin care and skin care industry (advantageous).
- Knowledge of hair care, body care, fragrance and home categories (advantageous).
- This position is full time and operates on an on-site working pattern.
- What's On Offer
- We take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation, volunteering and matched giving programs.
Skills:
Sales, Sharepoint, Purchasing
Job type:
Full-time
Salary:
negotiable
- Increase profit of AFS department by Explain & Promote Service packages.
- Provide Monthly report activities, Technical Reports, Equipment Audit Reports, Thread production report all machines of responsible countries to AFS Supervisor.
- Provide Monthly E-ticket quantity of activity with responsible county (MTBF - MTTR - Maint. Cost).
- Identify recurrent equipment problems and transfer data to AFS Supervisor.
- Provide Preventive Maintenance Schedule and actual for all equipment in considered scope of responsibility.
- Installation and commissioning of all Dextra equipment-Responsible country.
- Provide recommendations on the location, positioning of the equipment, working racks, services etc.
- Installation & commissioning of the equipment supplied by DEXTRA, & obtain copies of signed documents to AFS SharePoint (Follow AFS CPM04).
- Providing training modules onsite or E-training modules & associated training certificates.
- Provide the list of recommendations on Preventive Maintenance, spare parts & consumables stocks to customers.
- Troubleshooting/Preventive Maintenance/ Servicing Missions Audit customer.
- Trouble Shooting: once E-ticket created. Ensure communication with customer and provide remote support to customer (step by step method, etc.). Once completed provide recommendation for spare part & tools.
- Ensure periodical customers audit & provide report & clarifications to customer.
- Preventive Maintenance Perform preventive maintenance L3 100% of Dextra machines.
- Preventive Maintenance Follow up (Corrective Maintenance). Follow up purchasing item and logistics issue to customer and ensure part fitting properly.
- Corrective Maintenance: Maintain Dextra equipment aligned with Dextra Standard. (Audit report combine with. Control & Identify reason Free of Charge spare part to rental machine.
- Service mission and Audit customer.
- Perform & provide the technical Analysis that must perform the service mission onsite.
- Refurbishment Standard machines.
- Every 6 months, Perform a full audit of all Dextra machine condition. If machine must be refurbished.
- Provide Audit report with Listing required operations, components, materials, quantities, and estimated budget to set the equipment to standard operating condition.
- QUALIFICATIONS REQUIREMENTS: Bachelor s degree in engineering or related field.
- Experience in customer service role would be beneficial.
- Experience in quality control / inspection would be beneficial.
- Experience on abroad project would be beneficial.
- Very good command of spoken and written.
- Proficiency in Microsoft Office.
- Willingness / ability to travel regularly (30% to 50% of the time) in his geographical area, for periods of 2 to 5 consecutive days.
- Ability to work on project supervision field.
- Electrical / Mechanical / Automation / Hydraulic knowledge.
Skills:
Procurement
Job type:
Full-time
Salary:
negotiable
- Build and maintain strong networking and C-suite engagement with key players & Sales personas across broad base of client targets.
- Confidence & credibility to talk to a wide range of decision influencers.
- Demonstrate the highest commitment to sales force penetration and retention.
- Demonstrable knowledge of the CPG and Retail industry, understanding how trade and business needs are changing and how Nielsen s IQ solutions can help solve client business issues.
- Responsible for developing case studies & client testimonials. Present at client/ Retailer events, external industry events.
- Full understanding of Nielsen s IQ portfolio and interconnectedness of different solutions.
- Understanding Client Needs.
- Has a deep understanding of customer business around (pricing, assortment, distribution and execution) and can reframe and challenge the way customers view their businesses.
- Clearly understands the needs of different personas at the client end - Sales, Commercial Directors, Revenue Management, Category Management and Retailers and how a particular solution can deliver outcomes.
- Available during final presentation of results to ensure client satisfaction, actionable recommendations and additional opportunity detection.
- Sales Management.
- Deployment of necessary solutions around personas as part of sales planning process.
- Able to drive team towards sales targets, visibility of all opportunities and risk, ensures the team has tight pipeline and proposal tracking systems.
- Comfortable negotiating with senior clients and knows what levers to use. Clearly links the value of Nielsen's IQ SEFF products and solutions with the price to overcome objections. Pre-empts stakeholder objections and pushes the client to a favorable outcome.
- Planning and Forecasting.
- Owns the business plan: financial target/proposal submission/revenue on hand/pipeline for its group of clients/solutions.
- Takes overall accountability for business planning and implementation. Tracks the financial performance of clients.
- Sound understanding of profitability and EBITDA and how this relates to all proposals and sales.
- Knows how Nielsen s IQ and competitor offerings are priced and is aware of the client budgets.
- Team Management and Collaboration.
- Relentless curiosity to learn from & share with Analytics peers from APAC markets and beyond.
- Team Management if required (including day-today management, check-ins, one to ones, year-end admin. Etc.) Coaching and training of others on the team).
- Works continuously with CBPs, Commercial Leaders, PL, Delivery COE team & other Analytics APAC leaders to ensure that leads and opportunities are picked up, pertinent information about clients is shared and the relevant people are consulted and/or informed of key activity on an account.
- Qualifications Solution led commercial leader with strong expertise in merchandising and space planning.
- 10+ years of experience across merchandising, space planning, and retail analytics.
- Proven success in solution selling, including closing large, strategic enterprise deals.
- Demonstrated experience selling complex, configurable platforms and digital solutions.
- Track record of leading end to end sales cycles, from discovery and needs assessment through to deal closure.
- Strong capability in navigating and managing multi stakeholder client environments (IT, Business, Procurement, Senior Leadership).
- Experience driving high value upsells, large ticket deals, and multi country RFPs.
- Deep exposure to merchandising and space planning tools and technologies.
- Additional Information
- Our Benefits.
- Flexible working environment.
- Volunteer time off.
- LinkedIn Learning.
- Employee-Assistance-Program (EAP).
- NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.
- About NIQ.
- NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
- For more information, visit NIQ.com.
- Want to keep up with our latest updates?.
- Follow us on: LinkedIn | Instagram | Twitter | Facebook.
- Our commitment to Diversity, Equity, and Inclusion.
- At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion.
Customer Service - General Job Description and duties.
Customer Service Overview:Customer service is a vital part of any business, as it is the primary point of contact between the company and its customers. It is the responsibility of customer service representatives to ensure that customers are satisfied with their experience and that their needs are met. Customer service representatives must be knowledgeable about the company's products and services, as well as be able to provide helpful advice and solutions to customer inquiries.
Common Responsibilities:
• Respond to customer inquiries in a timely and professional manner
• Provide accurate information about products and services
• Resolve customer complaints and issues
• Follow up with customers to ensure satisfaction
• Maintain customer records
• Monitor customer feedback and provide feedback to management
• Identify customer needs and suggest appropriate products and services
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