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Experience:
4 years required
Skills:
Procurement, Python, Power BI, English
Job type:
Full-time
Salary:
negotiable
- Apply data, digital tools, and AI methods to support consulting projects across Southeast Asia - transforming raw data into meaningful insights, building intuitive dashboards and self-service reports, and developing prototypes that help teams and clients make smarter decisions.
- Use modern technologies such as Microsoft Power Platform, Azure, Python, and GenAI to automate processes, and improve operational efficiency.
- Contribute to a diverse and fast-growing regional team by exploring emerging technol ...
- What You'll Bring.
- 4-8 years of relevant experience in procurement, supply chain, operations, consulting, or digital/analytics roles. Experience in the consulting industry is a strong advantage.
- Degree in economics, business informatics, engineering, or a related field, ideally with a focus on data, analytics, or digital technologies.
- Strong technical skills with a hands-on mindset, including high proficiency in Microsoft Power Platform especially Power BI, DAX, and Power Query and practical experience with Python and Azure-based data solutions.
- Confidence in building smart, scalable analytics tools, combined with the ability to translate business needs into impactful solutions.
- Curiosity for GenAI and intelligent automation, with a results-oriented mindset focused on delivering high-quality outcomes and measurable value.
- A grounded, collaborative team player, bringing authenticity, fairness, and positivity to the team culture.
- Flexibility and mobility to support projects across industries and locations within Southeast Asia.
- Fluency in English; proficiency in one or more Southeast Asian languages is a benefit.
- Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
- BCG is an E - Verify Employer. Click here for more information on E-Verify.
Experience:
No experience required
Skills:
Analytical Thinking, English
Job type:
Full-time
Salary:
฿27,000 - ฿35,000, negotiable
- Design and optimize supply chain networks..
- Develop supply chain value stream maps and identify improvement opportunities..
- Analytical data and visualization..
- Collaborate cross-functionally to drive digital and data-enabled SCM initiatives..
- Bachelor Degree in Industrial Engineer, Supply chain management, and Business Administration..
- Having experiences 0-2 years..
- Welcome New Graduated!.
- Strategic thinking and system design mindset..
- Strong English communication and presentation skills..
- Knowledge of supply chain modeling, simulation, or process mapping tools..
- Data-driven and digital transformation-oriented working approach..
Experience:
5 years required
Skills:
Compliance, Project Management, English
Job type:
Full-time
Salary:
negotiable
- Plan and execute end-to-end marketing projects for ShopeePay, including promotional campaigns, partnerships, and engagement initiatives that drive toward business direction.
- Coordinate with both internal and external teams to ensure smooth campaign execution and alignment with business goals.
- Oversee media asset preparation, including banners, microsites, and in-app placements, ensuring timely delivery and compliance with brand guidelines.
- Manage campaign performance tracking, analyze key metrics, and generate useful insights.
- Identify areas for improvement in campaign execution and user engagement strategies, proposing and implementing enhancements based on data-driven findings.
- Handle ad-hoc tasks related to campaign execution and visibility setup as needed.
- Requirements: Bachelor's degree or equivalent in marketing, business administration, or any related field.
- 3 - 5 years of working experience in marketing-related fields.
- Experienced in managing end-to-end marketing projects.
- Able to work in fast-paced environment and deal with ambiguity.
- Strong executional abilities, project management and stakeholder management.
- Excellent attention to details with the ability to deliver high-quality work on time.
- Strong communication skills and ability to work collaboratively in a team environment.
- Proficient in English both written and oral communication.
- Work experience in e-commerce/eWallet is a plus.
Experience:
3 years required
Skills:
Compliance
Job type:
Full-time
Salary:
negotiable
- Develop and implement comprehensive security policies and procedures in compliance with laws and regulations and Shopee regional's security standards.
- Monitor and assess potential security risks, establish preventive measures, and minimize the occurrence of security incidents.
- Coordinate and lead the security team, conducting regular training to build skills and competence of security manpower.
- Maintain a good relationship with local law enforcement agencies to handle potential security incidents and ensure compliance.
- Managing facility and infrastructure support in build up cctv coverage in place ensuring it has managed function as intended including CCTV monitoring.
- Execute security protocol to manage and enforce the compliance of parties involved.
- Summarize monthly KPI and set a monthly meeting with security management team.
- A dequate security manpower is managed during campaign and BAU days.
- To develop body searching standard, frisking process and thief management.
- Guard tour management system.
- Monitor and evaluate the daily, weekly and monthly performance of Security Leaders and Guards to ensure: Perform additional duties as assigned by the reporting manager.
- Requirements:Bachelor's degree or above in Security Management, Occupational health and Safety, or related fields.
- More than 3 years of experience in security management, with a preference for experience in logistics and supply chain/E-commerce business.
- Familiarity with Thai security regulations and International's security management system with strong risk assessment capabilities.
- Qualified TAPA FSR (if applicable) would be advantageous.
Experience:
1 year required
Skills:
Data Analysis, Excel, English
Job type:
Full-time
Salary:
negotiable
- Assist the KPI/Performance Management Lead with the setting of targets (KPIs) for each individual warehouse, ensuring targets are realistic, challenging, and aligned with overall business objectives (e.g., efficiency, cost, accuracy).
- Conduct data analysis to support the target-setting process, utilizing historical performance, capacity, and current trends.
- Communication & Stakeholder Management: Inform warehouse leads of the final targets and performance expectations in a clear, compelling manner.
- Act as the primary liaison between the Performance Management team and Warehouse Operations.
- Performance Monitoring & Support: Continuously monitor warehouse performance against established KPIs using centralized dashboards and reports.
- Proactively identify under-performing warehouses and analyze root causes for missed targets (e.g., process failure, resource constraints, training gaps).
- Provide additional support to Warehouse Leads and their teams in under-performing locations, which includes developing and recommending actionable improvement plans (e.g., process optimization, resource reallocation, training focus).
- Reporting & Review: Prepare detailed reports on warehouse performance trends and the impact of implemented improvement initiatives.
- Facilitate regular performance review meetings with Warehouse Leads to discuss results and course corrections.
- Requirements: 1-3 years of experience in Operations, Logistics, or Warehouse performance management is highly desirable.
- Strong analytical and data-modeling skills (advanced Excel, BI tools).
- Communication: Strong interpersonal and communication skills to effectively manage external vendor relationships and influence internal stakeholders (Warehouse Leads, Senior Management).
- Proficient in verbal and written English communication.
Experience:
1 year required
Skills:
Compliance, Contracts, Swift, English
Job type:
Full-time
Salary:
negotiable
- Monitor and Evaluate: Continuously monitor the performance of existing manpower agencies against pre-defined, measurable metrics (e.g., fill rate, quality of hire, time-to-fill, attrition rate, compliance).
- Reporting: Generate regular performance reports and scorecards for all agencies, highlighting achievements, trends, and areas of concern.
- Corrective Action: Implement formal corrective action plans and performance improvement initiatives for under-performing agencies. Escalate issues and recommend termina ...
- Relationship Management: Act as the primary point of contact for external manpower agencies, conducting regular performance review meetings to ensure alignment and address operational challenges.
- Labor Planning and Fill Rate Optimization Fill Rate Oversight: Monitor fill rates across the warehouse network in real-time or near-real-time to identify immediate and emerging staffing gaps or surpluses.
- Labor Allocation: Strategically analyze staffing needs and proactively re-allocate manpower (contract and/or internal float pool) between different warehouse locations as required to meet fluctuating demand and maintain operational service levels.
- Collaboration: Work closely and collaboratively with relevant warehouse leads (e.g., Warehouse Managers, Site Supervisors) to understand local operational needs, communicate staffing plans, and coordinate the swift deployment and onboarding of re-allocated or new personnel.
- Forecasting: Assist in short-term labor demand forecasting based on operational data (e.g., volume projections, planned promotions, seasonal peaks) to inform agency requirements.
- Compliance and Process Improvement Compliance: Ensure all manpower agency operations and personnel adhere to company policies, safety regulations, and all relevant labor laws.
- Process Optimization: Identify and recommend improvements to the end-to-end workforce management and agency engagement process to enhance efficiency, quality, and cost control.
- Requirements: 1-5 years of experience in Workforce Management, Operations Management, or Labor Planning, preferably within a large warehouse or logistics network.
- Analytical Skills: Exceptional data analysis skills with proven ability to interpret performance metrics (KPIs) and make data-driven decisions on labor allocation and vendor performance.
- WFM Software Proficiency: Proficiency in Workforce Management (WFM) software/systems and advanced skills in MS Excel for reporting and analysis.
- Communication: Strong interpersonal and communication skills to effectively manage external vendor relationships and influence internal stakeholders (Warehouse Leads, Senior Management).
- Proficient in verbal and written English communication, with the ability to document layout plans and collaborate with international teams if needed.
Experience:
3 years required
Skills:
Risk Management, Big Data, Teamwork, English
Job type:
Full-time
Salary:
negotiable
- Providing effective 2nd line of defense on oversight of Technology related risk involving in assessing, in depth, the risks in IT Infrastructure, Cloud strategy, Data Management, IT Outsourcing, IT Operations, and Big Data.
- Assisting to update Ascend Money/True Money s risk appetite for approval by the board.
- Facilitating Risk and Control Self-Assessment (R&CSA) and monitoring the design and testing the operational effectiveness under Key Control Testing (KCT) and incident m ...
- Coordinating and supporting the Country Risk Management team for facilitating Risk and Control Self-Assessment (R&CSA), performing Key Control Testing (KCT), setting and reviewing Key Risk Indicators (KRIs) and Incident Management.
- Challenge business units in implementing a secured architecture aligned with the business goals and future plans, including company policy and regulatory requirements.
- Analysing IT incidents reported by staff and report lessons learned to the Head of International Risk and Fraud Management and the Committee.
- Delivering the oversight, advisory and guidance on new technology risk and emerging risk.
- Investigation, root-cause analysis, and coordination with relevant parties for data loss prevention monitoring and management.
- Assisting the Head of International Risk and Fraud Management to bring together a holistic picture of the technology risk across the company.
- Tracking progress status with the Country Risk Management team around remediation activities to close gaps from policy compliance assessments and various other risk assessments.
- Providing IT & Cyber Risk dashboard for Committee and Senior Management.
- Ad-hoc assignment.
- Bachelor s or Master s Degree in Economic, Finance, IT or related fields.
- Minimum 3 years of professional experience in the IT Risk Management, IT Security or IT Audit with relevant experience in the Financial Services Industry.
- Strong organization, good presentation, communication, writing, interpersonal and teamwork skills.
- Demonstrated ability to complete assigned projects in a timely manner and in a fast-paced, high pressure environment.
- Multiple industry recognized certifications like CISSP, CRISC, CSSP (Cloud), CPT, ISO27001 is a plus.
- Strong analytical and quantitative skills.
- Thorough knowledge of IT governance and control frameworks.
- Understanding of complex IT environments including legacy, hybrid cloud, virtualization, software defined networking is a plus.
- Good command in both oral and written in English communication.
- Able to travel in regional countries (i.e. Myanmar, Vietnam, Cambodia, Indonesia, Malaysia, the Philippines).
Skills:
Business Development, Project Management, Statistical Analysis, English
Job type:
Full-time
Salary:
negotiable
- Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable.
- Review business and marketing plans in coordination with clients to achieve overall business objectives and profitability.
- Facilitate and lead business integration process for new clients to ensure smooth client integration.
- Manage and monitor profit and loss and expenditures to minimize unnecessary cost and risk.
- Explore any opportunities of new business for existing clients by working with Business Development team; manage the contract renewal process.
- Take necessary actions to resolve clients' operational issues/service complaints.
- Lead business communications and business review meetings with clients' management teams.
- Act as the main gateway between clients and DKSH to maintain business relationships and to maximize the level of client satisfaction.
- Establish and maintain a proactive network of relationships between DKSH and clients.
- Functional Skills and Knowledge.
- Demonstrate strong understanding of clients' industry/business/products.
- Demonstrate strong client management and communication skills.
- Proven project management skills.
- Strong analytical background and knowledge of statistical analysis methods.
- Demonstrate appreciation and respect for cultural sensitivities especially in cross-country/-cultural interactions.
- Demonstrate fluency in English, both written and spoken.
- Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint).
- Education.
- Bachelor s degree in Business Administration, or an equivalent degree.
- Requisition Number: 220474 Job Function: Client Management
Experience:
6 years required
Skills:
Compliance, Business Development, Budgeting, English
Job type:
Full-time
Salary:
negotiable
- Provide expertise in business processes, internal controls, software licensing compliance, and IT control frameworks.
- Select and tailor methodologies, tools, and best practices to meet engagement and industry needs.
- Develop a deep understanding of client environments, risks, and operational challenges.
- Support engagement leaders in key decisions and understand the wider business impact.
- Build and maintain strong client relationships, consistently aiming to exceed expectations.
- Use technology-driven tools and analytics to review, design, and implement SAM solutions.
- Identify opportunities to enhance engagement efficiency, profitability, and value delivery.
- Lead tasks involving data collection, analysis, validation, and report development.
- Ensure deliverables meet contractual requirements, quality standards, and timelines.
- Contribute to business development efforts, including proposal development, budgeting, and solution scoping.
- Your role as a leader At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Manager / Senior Manager across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
- Collaborate effectively to build productive relationships and networks.
- Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
- Align your team to key objectives as well as set clear priorities and direction.
- Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
- Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
- Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
- Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
- Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
- QualificationBachelor s degree in Computer Science, Computer Engineering, Information Systems, or related field; Master s degree preferred.
- Minimum 6 years of experience in Software Asset Management and/or Software License Review (e.g., IBM, Microsoft, Adobe, VMware preferred), including at least a few years in managerial roles.
- Big4 or ex-Big4 experiences in Business Development and Project Management with focus on Software Asset Management, Software License Review, IT Control Assessment, and other related assignments.
- Proven ability to manage multiple projects and priorities.
- Knowledge of IT infrastructure (networks, databases, servers, applications), UNIX/Linux administration, Windows and Active Directory administration, VB Script, and Shell Script.
- Proficiency in Microsoft Office and strong analytical, communication, and presentation skills.
- Ability to translate technical concepts for both technical and non-technical stakeholders.
- Professional presence with consistent delivery of high-quality work.
- Verbal and written communication skills in Thai and English.
- Ability to work independently with reliability and attention to details.
- Commitment to compliance with formal procedures and methodologies.
- IT Audit, Data Analytics for Auditing, Third Paty Assurance or Risk Management experiences would be a plus.
- Due to volume of applications, we regret that only shortlisted candidates will be notified.
- Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 111630In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
Skills:
Excel, Formula, English
Job type:
Full-time
Salary:
negotiable
- Be responsible for SPX service point partner onboarding process including point creation in the system, map creation in Google Maps, material distribution to the partner, and making sure that any relevant parties can complete their checklist on time.
- Coordinate with other teams supporting onboarding process e.g. training team, payment team to manage onboarding to be completed within expected timeframe.
- Maintain the accuracy of SPX service point partner information to ensure that customers can see the correct and up to date information regarding the service points.
- Conduct report on a weekly basis to summarize onboarding performance.
- Work on administrative tasks following assignment from the supervisor.
- Requirements: Bachelor s degree in any field.
- Be familiar with Google Sheets and Excel, be able to use basic formula to summarize data.
- Can communicate in English, only writing and reading are necessary.
- Possess detail-oriented mindset.
- Be able to adapt following a change in business and team direction.
Experience:
3 years required
Skills:
Assurance, Express, Compliance, English
Job type:
Full-time
Salary:
negotiable
- Collaborate with the Process Excellence team to define and refine process standards, improving both quality and operational efficiency.
- Prepare and present quality reports and performance metrics to key stakeholders, representing the team in important meetings.
- Monitor non-compliant behavior, execute disciplinary actions, and implement penalties to uphold high standards of compliance.
- Lead initiatives to enhance audit methodologies, including streamlining audit processes.
- Drive continuous improvement by identifying operational gaps and working with teams to implement effective solutions.
- Guide, coach and support subordinates and operations at all levels as required.
- Requirements: Bachelor s degree in a related field.
- 3+ years of experience in quality assurance, audit, or operations in a fast-paced environment.
- Strong analytical and problem-solving skills with experience in data-driven decision making.
- Excellent communication skills, both verbal and written, with the ability to present complex data effectively.
- Proficient in project management tools (e.g., Google Workspace).
- Ability to work collaboratively in multicultural environments and adapt to changing priorities.
- Ability to identify a set of prioritize problems and develop a sound hypothesis for the stated problems.
- Fluent in both Thai and English.
- End-to-end ownership for initiatives is expected.
- Strong Leadership skill.
Experience:
2 years required
Skills:
Express, Compliance, Payroll
Job type:
Full-time
Salary:
negotiable
- Job Description: Monitor and manage daily employee attendance records through the timekeeping system (e.g., Empeo, WFM).
- Verify, update, and maintain accurate data on absences, lateness, overtime, and shift changes.
- Reconcile data errors, document corrective actions, and communicate updates to relevant parties on a daily basis.
- Review and process employee leave requests to ensure compliance with company policies and attendance records.
- Serve as the key contact point for investigating and resolving all attendance-related inquiries from employees or other stakeholders.
- Generate weekly and monthly reports on absenteeism, tardiness, leave balances, and other attendance metrics.
- Prepare and submit accurate attendance reports for timely payroll processing.
- Provide training and guidance to employees on how to use the attendance and timekeeping systems.
- Assist in the setup, maintenance, and continuous improvement of time attendance systems (e.g., biometric, card access).
- Ensure adherence to all attendance-related policies and recommend improvements to systems or processes as needed.
- Perform additional tasks and responsibilities as assigned by management to support team operations and business needs.
- Requirements: Bachelor's degree in Human Resources, Business Administration, or a related field.
- 2-3 years of experience in HR administration, time attendance, or payroll roles.
- Proficiency in time attendance and workforce management systems (e.g., Empeo, or similar).
- Strong problem-solving skills and attention to detail.
- Excellent communication and coordination skills to interact with multiple departments.
- Proficient in Google Sheet, Microsoft Excel and reporting tools.
- Ability to handle confidential information with a high level of integrity.
Experience:
2 years required
Skills:
Data Analysis, Compliance, Automation, English
Job type:
Full-time
Salary:
negotiable
- Lead and support QA projects. Coordinate with cross-functional stakeholders (Ops, BI, Product, Costing, etc.) to ensure alignment and smooth execution of QA initiatives.
- Conduct deep-dive data analysis to identify non-compliance trends, operational inefficiencies, and potential fraud cases.
- Provide data-backed recommendations to improve frameworks, SOPs, and training.
- Prepare regular reports and insights for management on QA performance metrics, compliance trends, and initiative progress.
- Support audit design and automation efforts to reduce manual work and increase audit accuracy.
- Conduct site visits to validate on ground practices and identify gaps.
- Act as a subject matter expert for QA data and processes, supporting continuous improvement.
- Requirements Bachelor s degree in Business, Operations, or related fields.
- Minimum 2-4 years of experience in operations, data analysis, or project management.
- Strong skills in GSheet/Excel and SQL.
- Experience in data cleaning, root cause analysis, and translating raw data into actionable insights.
- Strong project management skills: able to manage multiple initiatives simultaneously with tight timelines.
- Excellent communication and stakeholder management skills, both in Thai and English.
- Proactive, detail-oriented, and able to work independently.
- Willingness to conduct occasional on-site visits to hubs or warehouses.
Experience:
2 years required
Job type:
Full-time
Salary:
negotiable
- Date: 18 Dec 2025 Location: Bangkok (กรุงเทพมหานคร), Thailand, 10900
- ROLE & RESPONSIBILITY.
- Assist financial risk in managing TOP's group foreign exchange rate and interest exposures within company guideline for TOP Group Company.
- EDUCATION.
- Bachelor Degree in Financial, Accounting, Economics, Business Administration or related fields
- Good command of English and computer literacy.
- EXPERIENCE.
- At least 2 years experience in international banking and sound knowledge in the security and exchange commission and the Bank of Thailand regulations. Ability to perform under pressure, good command of spoken and written English.
- OTHER REQUIREMENTS.
- TOEIC score of 750 is an advantage.
Experience:
3 years required
Skills:
System Security
Job type:
Full-time
Salary:
negotiable
- Participate in gathering and analyzing business and technical requirements to develop enterprise-wide Identity and Access Management (IAM) processes and procedures.
- Demonstrate a solid understanding of risk and change management, security policies and controls, user account lifecycle management, onboarding/offboarding, role-based access control (RBAC), access governance, and directory services.
- Translate business requirements into specific system, application, or process designs.
- Collaborate with cross-functional teams, including business units and technical stakeholders, to identify and define functional requirements, and contribute to or lead the design of IAM solutions.
- Engage in a broad range of IAM design activities from requirements analysis to implementation.
- Apply your knowledge of various IAM products and domains, with the ability to quickly adapt to new tools and technologies through self-learning or formal training.
- Provide support for identity provisioning, governance platforms, and privileged access management (PAM) tools.
- Lead and contribute to IAM-related projects to ensure successful delivery of objectives.
- Identify and communicate high-level functional gaps, risks, and potential issues, and propose effective solutions.
- Monitor service delivery against SLAs and escalate exceptions as needed.
- Perform IAM-related risk assessments and consult on project implementations to ensure alignment with RBAC frameworks and internal security policies.
- Drive improvements in RBAC processes, governance policies, and IAM lifecycle workflows.
- Lead or contribute to incident and problem management efforts, ensuring root cause analysis and future incident mitigation.
- Participate in on-call production support rotations and work with vendors to resolve technical issues.
- Influence the IAM strategy by making informed decisions on complex technical challenges.
- Support internal and external audit readiness by preparing and organizing required audit documentation.
- Design and implement key management controls to ensure encryption key security throughout the lifecycle.
- Conduct physical access control reviews and physical security assessments for restricted areas.
- Promote and extend secure access control practices across the organization and its affiliates.
- Essential Skills & PrerequisitesA positive, proactive mindset with strong empathy and team collaboration skills.
- Bachelor s or Master s degree in Computer Engineering, Information Security, MIS, or a related field.
- Minimum of 3 years of experience in cybersecurity or IAM domains.
- Solid foundation in information security principles and best practices.
- Knowledge of international security frameworks and standards, such as COBIT, NIST 800 series, ISO/IEC 27001, PCI-DSS, and OWASP.
- Familiarity with end-to-end security architecture including network, platform, and application layers.
- Experience with application/system security controls, IAM risk assessments, and access governance.
- Strong skills in technical writing, documentation, process mapping, and visual communication.
- Ability to develop and execute a clear vision for IAM and security solutions.
- Why Ascend Money?Contribute to a safer digital world.
- Gain hands-on experience with cutting-edge cybersecurity challenges.
- Grow your career in a dynamic, fast-moving environment.
- Don t miss this opportunity to be part of something big! Apply now and take the next step with Ascend Money.
- Apply Now: CLICK
Skills:
Automation, Risk Management, Problem Solving
Job type:
Full-time
Salary:
negotiable
- Customer Insights & Resolution: synthesize quantitative and qualitative data (CSAT, NPS, ticket trends, root-cause analyses) to identify systemic issues and track resolution progress.
- Premium CS: design and implement workflows, SLAs, tooling, and reporting specific to premium customer segments; coordinate escalation paths and concierge services.
- Projects: end-to-end management of CS projects (process, tooling, templates, KB, automation pilots), including scoping, stakeholder alignment, delivery, and post-implem ...
- Requirements: Project management: strong experience with project planning, Agile/sprint approaches, risk management, and stakeholder management.
- Data-driven problem solving: competent with data analysis and translating insights into action.
- Process design: experience mapping workflows, defining SLAs, and implementing operational changes.
- Communication & influence: excellent written and verbal communication; can influence without direct authority and run cross-functional meetings.
- Change management & adoption: experience driving adoption (training plans, comms, playbooks).
- Customer empathy: deep understanding of frontline workflows and customer expectations.
Experience:
3 years required
Skills:
Project Management, Data Analysis, English
Job type:
Full-time
Salary:
negotiable
- Drive the growth of Affiliate marketing in Shopee, focusing on Creator growth.
- Conduct data analysis and competitor benchmarking, take a hypothesis-driven approach to address business challenges, identify new growth opportunities and initiate the project with a structured business case.
- Take ownership of Creator related projects and campaigns, partnering with cross-functional teams to conceptualize, launch, and review the project using data-driven insights.
- Contribute to the development of overall business strategy and long-term goals.
- Requirements: 1-3 years of working experience.
- Previous experience management consulting or e-commerce industry would be preferred.
- Strong business acumen, critical thinking and ability to form actionable insights and recommendations using analytic skills, comfortable with numbers.
- Effectively communicate in English and Thai.
- Team player, humble, organized and results driven.
- Able to work in fast-paced and dynamic environment.
Experience:
1 year required
Skills:
Data Analysis, Project Management
Job type:
Full-time
Salary:
negotiable
- Assist in driving strategic initiatives (project-based role) across different markets and achieving business impact in growth, profitability, and efficiency.
- Learn and contribute to the overall strategy while gaining valuable experience.
- Work closely with local markets to identify opportunities and gaps, review problem statements, and generate useful solutions on regional strategic initiatives.
- Support data analysis and competitor benchmarking, take a hypothesis-driven approach to address business. challenges, identify new growth opportunities and initiate the project with a structured business case.
- Requirements: 1-3 years of experience working.
- Previous experience management consulting or e-commerce industry would be preferred.
- Strong business acumen, critical thinking and ability to form actionable insights and recommendations using analytic skills.
- Strong project management, stakeholder management and communication skills.
- Team player, humble, organized and results driven.
- Able to work in fast-paced and dynamic environment.
Skills:
eCommerce, Negotiation, Problem Solving, English
Job type:
Full-time
Salary:
negotiable
- Acquire and incubate brands, principals and big merchants that contribute large GMV share.
- Build and maintain relationship with merchants, negotiate and secure best deals based on campaign or seasonality.
- Discover new collaborative opportunity fit into merchants' short-term and long-term development plan and build JBPs.
- Maintain service quality provided by seller - low cancelation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction.
- Minimum Qualifications:Minimum Bachelor's Degree or above.
- 2 years+ experience in ecommerce; direct experience in relevant categories preferred.
- English proficiency and Thai language proficiency.
- Excellent interpersonal and negotiation skills.
- Attention to detail, affinity with numbers, logic and problem solving skill.
- A good team player, fast learner and open to changes.
- Proficient in Excel and ppt.
- Job Information
- About TikTok
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us
- Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
- We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
- Diversity & Inclusion
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Experience:
2 years required
Skills:
Graphic Design, Google Ads, Excel, English
Job type:
Full-time
Salary:
negotiable
- Monitor, analyze, and optimize Install campaign performance across platforms (Google, TikTok, Facebook, Third-party etc.).
- Build and maintain weekly and monthly reports to track installs, CPI, Register, Cost per Register, New Buyers, CAC, MAU growth, and other KPIs.
- Identify performance gaps and recommend actionable optimizations to improve efficiency and outcomes.
- Coordinate daily campaign operations with the regional OM team, ensuring smooth execution.
- Prepare and submit creative briefs for Install campaigns.
- Collaborate with internal stakeholders (Graphic Design, BI, Local Marketing and Regional OM) to align execution with Install objectives.
- Support and manage new initiatives not limited to installs, pilot tests, and optimization experiments.
- Education & Experience Bachelor s degree in Marketing, Business, Economics, or related field.
- 2-4 years of experience in digital marketing, user acquisition, or performance marketing.
- Familiar with Google Ads, TikTok Ads, Facebook Ads Manager, Apple Search Ads and mobile tracking.
- Skills & Competencies Strong understanding of user acquisition strategies and performance-driven campaign management.
- Analytical mindset with strong skills in data interpretation, reporting, and optimization.
- Proficiency in Excel or Google Sheets for campaign performance analysis.
- Excellent communication and collaboration skills in both Thai and English.
- Highly organized, detail-oriented, and able to manage multiple projects simultaneously.
- Proactive and adaptable in a fast-paced environment with regional coordination.
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