Filter Jobs

Experience:

1 year required

Skills:

Project Management, Mandarin

Job type:

Full-time

• Coordinate, engage, and facilitate the student s journey with Crimson to help them achieve their goals (this crux of the service will be provided by Crimson s world-class Strategists, Tutors, and Mentors who contribute to a personalized student roadmap).
• You will be the main point of contact for students and parents, and be the link between them and the wider Crimson team.
• Advise the team on possible value add solutions to support the student.
• Provide the global team insights into local cultural nuances and demands.
• Keep up to date on student s progress, and report back to the team regularly.
• Proactively manage and foresee issues by resolving complaints or escalations promptly.
• What we are looking for?.
• 1-2 years experience in customer service, project management or a transferable role.
• Ability to build strong customer relationships with families through excellent customer service, high cultural awareness, and adaptability.
• High level of resilience and ability to thrive in a fast-paced startup environment.
• Strong problem-solving skills, with the ability to manage a range of internal and external stakeholders.
• Outstanding organizational skills, with excellent written and verbal communication skills.
• Collaborative, with an openness to give and receive feedback.
• Why work for Crimson?.
• Rapidly growing start-up, with a flexible working environment where you will be empowered to structure how you work.
• Limitless development and exposure - our internal promotions/role changes made up 33% of all recruitment last year.
• 1000 individual training budget per year, we love to Level Up (it s one of our core values)!.
• Psychologist on staff.
• Insightful fireside chats and workshops to help support our high performing and ambitious team.
• Radical Candor is a feedback approach we live by.
• We re a global player with 28 markets (and growing) across the globe. Most roles have the option to work from one of our many offices or remotely!.
• If you're passionate about growing in a fast-paced, collaborative environment, and want to work with cutting-edge technology then we'd love to hear from you!.
• Please keep an eye on your spam / junk email folder for correspondence from Team Tailor.

Skills:

Teaching

Job type:

Full-time

• Students show meaningful improvement in SAT practice and official test scores, with tutor meeting 80% of student expected improvement goals (which are based on averages).
• Effective communication with students and Crimson team, providing regular progress updates.
• Impeccable data tracking of student progress on our SAT practice test platform.
• Strong collaboration with the SAT team, sharing insights and strategies for continuous program improvement.
• Up-to-date on changes to the SAT exams and testing strategies.
• Student SAT scores consistently meet or exceed expected improvements.
• Positive feedback from students, parents, and Crimson colleagues.
• You provide feedback to the SAT team and help improve the product for all tutors and students.
• Bachelor s degree, preferably from a Top 30 US university.
• Official Digital SAT score in the 99th percentile (1520+).
• Preferred: Proven experience in SAT instruction with a record of helping students achieve score improvements..
• Strong knowledge of all SAT content areas: Math, Reading, and Writing, with awareness of current test updates.
• Ability to work with students across different regions and cultures.
• Ability to provide clear, constructive feedback and conduct engaging sessions with students and part-time tutors.
• Familiarity with digital teaching and training platforms.
• Excellent communication skills and a collaborative approach to supporting tutor development.
• Preferred: Knowledge of ACT or other standardized test prep.
• Please keep an eye on your spam / junk email folder for correspondence from Team Tailor.