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Experience:

5 years required

Skills:

Internal Audit, Automation, Data Analysis

Job type:

Full-time

• Implement Third party - Vendors management policy and ensure that all activities and efforts are consistent with company policies, guidelines and in alignment with regulatory guidance.
• Design policies and procedures that support the successful implementation.
• Recommendations to related team on opportunities for risk mitigation based on established risk tolerance.
• Establish questionnaire, checklist, and risk score for vendors evaluation process.
• Partner with co-workers to coordinate the implementation of third-party controls and mitigation plan.
• Perform on-going review based on Third party risk factors i.e., risk level, performance, complaints & issues.
• Facilitate the assessment of new and review existing third-party inherent risk, using questionnaires to collect and document risk ratings.
• Review completed risk assessments and confirmed completion of due diligence prior to agreement signature.
• Responsible for adhering to third-party risk metrics supporting completeness, accuracy, and timeliness of third-party risk activities.
• Assists with gathering data and providing information during Internal Audit Reviews and Regulatory Examinations.
• Support the design and implementation of third-party risk operating models, identifying, evaluating, and providing solutions to evaluate complex business and technology risks.
• Drive continued operational and automation improvements to improve operational efficiency.
• Support ad-hoc data analysis.
• 3-5 years of Risk Management or Third -party Management experience in banking, payment company or a related industry.
• Bachelor s degree in Management Information Systems, Computer Science, or related field.
• Knowledge skill: IT/Security standard, ISO standard, Risk management, third-party Management, business risk analysis and making complex business/risk trade-off recommendations and decisions.
• Experience developing and refining technical and business operational processes.
• Ability to communicate clearly with technical and non-technical teams across multiple businesses; written, verbal, presentation, and interpersonal skills.
• Effectively manage multiple projects and priorities in a fast-paced, deadline-driven environment.
• Works effectively as an individual and part of a team.
• Strategic thinking with the ability to see/understand the big picture.
• Track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through on projects.
• Ability to solve problems and bring clarity to ambiguous situations.
• Analytical and quantitative skills to use hard data and metrics to back up assumptions and develop business cases.

Experience:

1 year required

Job type:

Full-time

• ดูแล บำรุงรักษา และปรับปรุงระบบ IT Infrastructure เช่น Server, Storage, Network (LAN/WAN/Wireless) และระบบ Cloud
• บริหารระบบปฏิบัติการ macOS, Windows Server และ Linux รวมถึงการรักษาความปลอดภัยภายในเครือข่าย
• ดูแลระบบ Virtualization (VMware, Hyper-V) และบริหารทรัพยากรให้เหมาะสมกับการใช้งาน
• ออกแบบและจัดการระบบสำรองข้อมูล (Backup / Disaster Recovery) ให้สามารถกู้คืนได้อย่างรวดเร็วและปลอดภัย
• ดูแลระบบบริหารจัดการอุปกรณ์ Apple (macOS / iOS) ผ่าน MDM เช่น Jamf, Mosyle, Intune หรือ JumpCloud
• จัดการ Apple Business Manager (ABM) และเชื่อมต่อกับระบบ MDM
• บริหารจัดการทรัพย์สินด้าน IT และซอฟต์แวร์ลิขสิทธิ์ รวมถึง Subscription Services เช่น Microsoft 365, Adobe, Google Workspace
• ประสานงานกับผู้จำหน่าย (Vendors / Suppliers) ในการจัดซื้อ ต่อสัญญา และดูแลงบประมาณที่เกี่ยวข้อง
• ปฏิบัติตามนโยบาย IT Security และ IT General Controls ขององค์กร พร้อมสนับสนุนงานตรวจสอบภายใน/ภายนอก
• ให้การสนับสนุนทางเทคนิคแก่ผู้ใช้งาน วิเคราะห์และแก้ไขปัญหาเชิงเทคนิคจนกว่าปัญหาจะได้รับการแก้ไข
• จัดทำเอกสารระบบและรายงานการใช้งานเพื่อใช้ในการวางแผนและตรวจสอบประจำปี.
• วุฒิการศึกษาระดับปริญญาตรีขึ้นไป สาขาเทคโนโลยีสารสนเทศ วิทยาการคอมพิวเตอร์ หรือสาขาที่เกี่ยวข้อง
• มีประสบการณ์ด้าน IT Infrastructure อย่างน้อย 2-3 ปี
• เชี่ยวชาญในการดูแลระบบ macOS และอุปกรณ์ใน Apple Ecosystem
• มีประสบการณ์ใช้งานระบบ MDM / ABM
• มีความรู้ด้าน Server, Network, Virtualization (VMware, Hyper-V) และ Cloud (AWS, Azure หรือ GCP)
• เข้าใจระบบเครือข่ายและความปลอดภัย (Fortinet, Mikrotik, Synology, Cisco, Hikvision, Ubiquiti, Next-Gen Antivirus)
• มีทักษะในการจัดการทรัพย์สิน IT การต่ออายุ Subscription Software และการประสานงานกับ Vendor
• มีทักษะการสื่อสาร การแก้ไขปัญหาเชิงเทคนิค และการทำงานอย่างเป็นระบบ.

Experience:

5 years required

Skills:

Accounting, Fast Learner, Problem Solving, English

Job type:

Full-time

• Manage the full cycle of accounts receivable.
• Monitor customer accounts for overdue payments and initiate collection efforts via phone, email, and other communication methods.
• Investigate and resolve payment discrepancies and customer inquiries in a timely and professional manner.
• Prepare and analyze accounts receivable aging reports and provide insights on potential collection issues.
• Perform regular reconciliations of AR sub-ledger to the general ledger to ensure accuracy.
• Collaborate with sales, customer service, and other departments to resolve customer account issues.
• Participate in month-end and year-end closing processes, including preparing AR-related journal entries and supporting schedules.
• Assist with internal and external audits by providing necessary documentation and explanations.
• Maintain accurate and organized records of all AR transactions and communications.
• Fixed asset and depreciation.
• Handle Monthly tax and Yearly tax, submit to The Revenue Department.
• Record and review GL transactions in accordance with accounting standards.
• Prepare accurate, timely month-end closing and year-end process in accordance with our established schedule.
• Reconcile bank transactions with a focus on accuracy and efficiency.
• Reconcile balance sheet accounts and investigate discrepancies.
• Prepare financial reports as assigned and contribute to process improvements.
• Coordinate with internal and external audits and providing information for auditors.
• Support month-end and year-end close processes.
• Bachelor's degree in accounting, Finance, or a related field.
• Experience with accounts receivable, general ledger functions and the month-end/year-end close process with at least 2 years in the senior role.
• Strong understanding of accounting principles (GAAP) and internal controls related to accounts receivable.
• Advanced skills in Microsoft Excel (e.g., pivot tables, VLOOKUPs, data analysis).
• Excellent written and verbal communication skills, with the ability to interact professionally with customers and internal stakeholders.
• Strong analytical and problem-solving skills, with meticulous attention to detail.
• Ability to prioritize tasks, manage time effectively, and meet deadlines in a fast-paced environment.
• Strong organizational and record-keeping skills.
• Good communication in English.
• Benefit.
• Competitive salary package with bonus scheme.
• Contemporary working environment.
• Social Security fund.
• Group Health & Life insurance.
• Annual health checkup & Vaccine.
• Annual leave will be added to each additional year of service, with maximum 15 days.
• Annual company trip, Outing.
• Money support for birth child, Employee & Family Death, Marriage of employee.
• Telephone allowance.
• Working Day: Monday - Friday 09.00 - 18.00.

Experience:

5 years required

Skills:

Compliance, Negotiation, Contracts

Job type:

Full-time

• Communicate with users to consolidate requirements into Master Procurement Plan (MPP, APP, AMPP).
• Review and analyze users requirements in order to provide the best fit sourcing strategy and propose qualified vendors to match with users requirements.
• Perform as a single point of contact for both contractors and users to facilitate the procurement process and ensure its compliance.
• Support users in reviewing PO, invoices, or related documents; and announcing the reference price to ensure compliance with NACC s law.
• Ensure evaluation criteria is reasonable with fairness in dealing the contractors.
• Support and advise users in preparing the procurement proposal to Procurement Committee and contract documents when the proposal is approved.
• Facilitate tender/negotiation process, including to negotiate contracts with contractors to ensure the contracts gives adequate protection to Company legal position and conforms to Company legal requirement.
• Provide support during formulation of the contracting negotiation and clarification of contract terms, give recommendations on contractual exceptions/deviations from contractors, and draft the final contracts.
• Coordinate with Procurement and Contracts Services Team in case of contracts complex deviation.
• Manage contracts and provide initial alleviation or dissolution on procurement contracts dispute before arbitration or court litigation process.
• Ensure contracts is closed out and user complete contractor s performance evaluation under the contracts.
• Keep update on procurement and contracts matters, commercial terms and conditions, and market information in order to protect and optimize Company s interes.
• Job End Results.
• Master Procurement Plan (MPP, APP, AMPP).
• Proposal on best fit sourcing strategy and qualified vendors.
• Single point of contact for both contractors and users to ensure the compliance with company s procurement procedure.
• Support on reference price matters.
• Reasonable and fair evaluation criteria.
• Support and advise on procurement proposal and contract documents.
• Tender/negotiation process facilitation.
• Contracts formulation, clarification of contract terms, recommendations on contractual exceptions/deviations, and final contracts.
• Contracts management, initial alleviation or dissolution on procurement contracts dispute before arbitration or court litigation process.
• Close out report and contractor s performance evaluation.
• Updated procurement and contracts matters, commercial terms and conditions, and market information.
• Professional Knowledge & Experiences.
• Bachelor's degree in Engineering, Commercial, law or related technical fields.
• At least 5 years experience in procurement and contracts or related functions.
• Good knowledge in oil and gas industry, commercial, insurance and legal.
• Good command of written and spoken English with TOEIC score higher than 750.
• Additional Desirable Qualifications.
• Communication and negotiation skill.
• Work Location.
• Bangkok - Resident.

Skills:

CAD

Job type:

Full-time

• Responsible for design from conceptual through detailed phases and leading of others, including the design/drafters to meet Customer requirement.
• Perform accurate engineering calculations to determine load requirements, equipment sizing, energy efficiency, and system performance.
• Create detailed system layouts, schematics using computer-aided design (CAD) software, adhering to industry standards and project specifications.
• Site work for obtaining existing field conditions for design.
• Prepares technical design reports including basis of design and system evaluations.
• Reviews of construction shop drawings, requests for information, change orders and other similar tasks during the construction phase of the project.
• Work closely with relevant person, providing technical guidance and actively participating in design.
• Perform other duties assigned by supervisor or manager.
• Skills and Qualifications
• Responsibilities Responsible for design from conceptual through detailed phases and leading of others, including the design/drafters to meet Customer requirement.
• Perform accurate engineering calculations to determine load requirements, equipment sizing, energy efficiency, and system performance.
• Create detailed system layouts, schematics using computer-aided design (CAD) software, adhering to industry standards and project specifications.
• Site work for obtaining existing field conditions for design.
• Prepares technical design reports including basis of design and system evaluations.
• Reviews of construction shop drawings, requests for information, change orders and other similar tasks during the construction phase of the project.
• Work closely with relevant person, providing technical guidance and actively participating in design.
• Perform other duties assigned by supervisor or manager.

Skills:

Purchasing, Research, Work Well Under Pressure

Job type:

Full-time

• Ensuring that all malfunctioning equipment is inspected and repaired in a timely manner.
• Providing day-to-day support for end user requests related to desktop software/hardware, printers, video conferencing and all IT related issues.
• Knowledge in MS O365, installation and troubleshooting.
• Knowledge in G-Suite or Google Workspace (Gmail, GSheet, GDrive, GDoc, Meet, etc.) and troubleshooting.
• Ticketing system management experience, managing tickets under SLA.
• 1st and 2nd tier level support.
• IT Asset Inventory Management.
• IT Purchasing Management experience.
• Keen in learning new technologies.
• Managing technical documentation / Instruction guide.
• Performs other related duties as assigned.
• Bachelor s degree in computer science, information technology, or related field.
• Internship period: Minimum to commit 4 months or more.
• Full Time Working Arrangement Internship.
• Ability to identify, research, and resolve technical problems.
• Flexible with change, work well under pressure and in a fast-paced environment.
• Basic knowledge of windows OS and mac OS.
• Self-motivated; work well independently and with a team.
• Strong communication (verbal & written) & customer-service skills.
• Strong work ethic and attention to detail.

Job type:

Full-time

• Actively seek out developmental opportunities for growth, act as strong brand ambassadors for the firm as well as share their knowledge and experience with others.
• Respect the needs of their colleagues and build up cooperative relationships.
• Understand the goals of our internal and external stakeholder to set personal priorities as well as align their teams work to achieve the objectives.
• Constantly challenge themselves, collaborate with others to deliver on tasks and take accountability for the results.
• Build productive relationships and communicate effectively in order to positively influence teams and other stakeholders.
• Offer insights based on a solid understanding of what makes Deloitte successful.
• Project integrity and confidence while motivating others through team collaboration as well as recognising individual strengths, differences, and contributions.
• Understand disruptive trends and promote potential opportunities for improvement.
• Please refer to Job Requirements
• Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorised Deloitte Recruiters via firm s business contact number or business email address. Requisition ID: 111326In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

2 years required

Skills:

CAD, Revit, BIM

Job type:

Full-time

• Responsible for design from conceptual through detailed phases and leading of others, including the design/drafters to meet Customer requirement.
• Perform accurate engineering calculations to determine load requirements, equipment sizing, energy efficiency, and system performance.
• Create detailed system layouts, schematics using computer-aided design (CAD) software, adhering to industry standards and project specifications.
• Site work for obtaining existing field conditions for design.
• Prepares technical design reports including basis of design and system evaluations.
• Reviews of construction shop drawings, requests for information, change orders and other similar tasks during the construction phase of the project.
• Work closely with relevant person, providing technical guidance and actively participating in design.
• Perform other duties assigned by supervisor or manager.
• Skills and Qualifications
• Qualification Bachelor/Master s degree in Engineering, major in Mechanical field.
• 2-6 years working experience in the design of HVAC systems, particularly air conditions, for commercial,Residential and industrial building strong knowledge of HVAC systems and components.
• Good skill of analysis and design with computer software Auto Cad, Revit or BIM.
• Good knowledge of standards and codes i.e., ASHRAE or LEED.
• Excellent in problem solving.
• Good Communication and be able to work under pressure.
• Ability to work independently and as part of a team.

Experience:

5 years required

Skills:

Research, Problem Solving

Job type:

Full-time

• Research, design, and install HVAC mechanical equipment to meet client s requirements in both large and small projects.
• Consult on HVAC system and equipment design for a wide range of projects.
• Analyze HVAC systems and equipment when necessary to find inefficiencies or malfunctions and create solutions to optimize performance.
• Communicate directly with customers to understand project requirements, goals, design specifications, feasibility.
• Serve as project leader to coordinate efforts of relevant person during all project phases.
• Perform other duties assigned by supervisor or manager.
• Skills and Qualifications
• Qualification Minimum of 5 years experience in technical/mechanical building engineering environment with preferably HVAC knowledge.
• Bachelor degree of Engineering or an equivalent in HVAC working experience.
• strong knowledge of HVAC systems and components.
• Proven experience as an HVAC system in commercial /industrial Engineer or similar roles.
• Excellent in problem solving.
• Ability to work independently and as part of a team.

Skills:

Negotiation, Work Well Under Pressure, English

Job type:

Full-time

• Review all work schedules and ensure that all engagements have sufficient staff assigned.
• Work closely with managers / partners for all staffing aspects and related issues.
• Track and monitor staff utilization across all level of audit and be able to identify availability of staff.
• Prepare primary information, comment for staff evaluation process (timesheet, supervisor, etc.).
• Be a part of crisis management team; a staff contact center, report staff traveling schedule monthly.
• Requirements:Bachelor s degree or Master s degree in Business Administrative or related field.
• Good command of English and computer literacy.
• Good interpersonal & communication skills.
• Good working relationships with colleagues and management teams.
• Leadership and negotiation skill.
• Adaptive, Compromise, Work well under pressure.
• High accountabilities and commitment.
• Capacity to work effectively in team.
• Experienced in related filed at least 3-4 years.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 110903In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

3 years required

Skills:

Risk Management, Big Data, Teamwork, English

Job type:

Full-time

• Providing effective 2nd line of defense on oversight of Technology related risk involving in assessing, in depth, the risks in IT Infrastructure, Cloud strategy, Data Management, IT Outsourcing, IT Operations, and Big Data.
• Assisting to update Ascend Money/True Money s risk appetite for approval by the board.
• Facilitating Risk and Control Self-Assessment (R&CSA) and monitoring the design and testing the operational effectiveness under Key Control Testing (KCT) and incident m ...
• Coordinating and supporting the Country Risk Management team for facilitating Risk and Control Self-Assessment (R&CSA), performing Key Control Testing (KCT), setting and reviewing Key Risk Indicators (KRIs) and Incident Management.
• Challenge business units in implementing a secured architecture aligned with the business goals and future plans, including company policy and regulatory requirements.
• Analysing IT incidents reported by staff and report lessons learned to the Head of International Risk and Fraud Management and the Committee.
• Delivering the oversight, advisory and guidance on new technology risk and emerging risk.
• Investigation, root-cause analysis, and coordination with relevant parties for data loss prevention monitoring and management.
• Assisting the Head of International Risk and Fraud Management to bring together a holistic picture of the technology risk across the company.
• Tracking progress status with the Country Risk Management team around remediation activities to close gaps from policy compliance assessments and various other risk assessments.
• Providing IT & Cyber Risk dashboard for Committee and Senior Management.
• Ad-hoc assignment.
• Bachelor s or Master s Degree in Economic, Finance, IT or related fields.
• Minimum 3 years of professional experience in the IT Risk Management, IT Security or IT Audit with relevant experience in the Financial Services Industry.
• Strong organization, good presentation, communication, writing, interpersonal and teamwork skills.
• Demonstrated ability to complete assigned projects in a timely manner and in a fast-paced, high pressure environment.
• Multiple industry recognized certifications like CISSP, CRISC, CSSP (Cloud), CPT, ISO27001 is a plus.
• Strong analytical and quantitative skills.
• Thorough knowledge of IT governance and control frameworks.
• Understanding of complex IT environments including legacy, hybrid cloud, virtualization, software defined networking is a plus.
• Good command in both oral and written in English communication.
• Able to travel in regional countries (i.e. Myanmar, Vietnam, Cambodia, Indonesia, Malaysia, the Philippines).

Skills:

Big Data, Problem Solving

Job type:

Full-time

• Work cohesively with hybrid case teams consisting of BCG/BCG Platinion on general IT, digital/technology transformation projects.
• Provide technology advisory services to clients across various industry sectors.
• Align business and technology strategies to deliver impactful insights and outcomes jointly with client management.
• Assess current state technology landscape, define target state and develop transition roadmaps.
• Assist, define and drive implementation of technical architectures and proof of concepts.
• Design innovative technology solutions across various projects/clients to solve complex business problems.
• Analyse complex and high-risk IT solutions, often coupled with optimization of the full software delivery lifecycle.
• Facilitate workshops with clients to identify and formulate business and IT requirements for key vendor/system selections or innovation topics.
• Drive innovation for our clients by leveraging cross-industry views on technology trends.
• Actively network, manage and influence multiple client and stakeholder relationship groups including senior executives.
• What You'll Bring.
• 3-6 years' experience in a strategy, management or technology consultancy and/or industry.
• Experience working within an architecture domain (solutions, applications or big data).
• Understanding of architecture principles and exposure to architecting modern data platforms.
• Broad generalist digital/technology skills and knowledge.
• Good understanding of emerging digital/tech topics and trends across various industries.
• Thrive in a hypothesis-based environment and ability to frame strategic challenges from a digital/tech perspective.
• Strong analytical skills, problem solving ability and conceptual thinking.
• Excellent communication, storylining, client facing and consulting skills.
• Strategic mindset, presence and gravitas.
• Minimum of a bachelor's degree preferably in an IT/Computer Science, Engineering or related discipline.
• Flexibility to travel within SEA/Asia Pacific region.
• Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
• BCG is an E - Verify Employer. Click here for more information on E-Verify.

Experience:

5 years required

Skills:

ISO 27001, Legal, Finance

Job type:

Full-time

• Design and implement a cybersecurity strategy that aligns with the organization's overall business objectives.
• Conduct regular security risk assessments, vulnerability assessments, and penetration testing to evaluate the organization s cyber defenses; subsequently, develop and implement security risk mitigation strategies and programs.
• Lead and coordinate response efforts in the event of security incidents, overseeing investigation, mitigation, and post-incident analysis.
• Compliance & Regulatory ManagementEnsure adherence to relevant laws, regulations, and standards (e.g., PDPA).
• Implement and lead initiatives for security and compliance audit certifications, including ISO 27001, NIST, the Cyber Resilience Assessment Framework (C-RAF), and other applicable standards and best practices.
• Recommend, implement, and manage continuous monitoring of IT security systems and tools.
• Collaborate with legal and data protection teams to establish policies and safeguards for sensitive and personal data.
• IT GovernanceEstablish and maintain an IT governance framework, policies, and processes that align with the organization s business goals while ensuring compliance with legal, regulatory, corporate, and industry requirements.
• Work in partnership with management, legal, finance, and external auditors to promote transparency and alignment in governance practices.
• Generate and present reports on IT governance performance, compliance status, and the risk landscape to stakeholders.
• Data GovernanceDevelop and implement data governance policies that ensure data quality, security, and compliance.
• Manage the data lifecycle, align data strategies with business objectives, and collaborate with cross-functional teams to enhance data integrity.
• Oversee data stewardship, regulatory compliance, and provide best practices for data management to support effective decision-making.
• Team Leadership and DevelopmentLead and mentor a small team of IT governance, compliance, and security professionals.
• Foster a culture of continuous improvement and knowledge sharing within the team and across business units.
• Requirements:Bachelor s or Master s degree in Computer Science, Information Technology, Cybersecurity, or a related field.
• A minimum of 5 years of experience in IT governance, cybersecurity, and compliance, with at least 2 years in a managerial role.
• Strong understanding of IT governance frameworks (e.g., ITIL, COBIT), cybersecurity standards (e.g., ISO 27001, NIST), and regulatory requirements (e.g., PDPA).
• Possession of basic IT governance and cybersecurity certifications (e.g., CISSP, CISM) is advantageous.
• Proficient in common technical team/project management tools (e.g., JIRA, Asana, Github). Collaborative team player with strong interpersonal skills, capable of working effectively with both internal and external teams.
• Working-level fluency in English and Thai. Proficient in English equivalent to IELTS 5.5, CEFR B2, or TOEFL 72; excellent spoken and written communication to effectively work with a global management team.
• Familiarity with local regulatory bodies (e.g., OIC, SEC, BOT) is a plus.
• Experience in the insurance industry will be an added advantage.

Skills:

Assurance, Risk Management, Negotiation, English

Job type:

Full-time

• Manage multiple engagements at same time for various industries/sectors (e.g., Financial Services, Manufacturing, Automotive, Telecommunication, Life Science & Hospitality, Energy, Consumer Business, etc.).
• Provide both IT Audit support to Financial Audit team, and IT Assurance to clients (e.g., IT General Control & Application Controls Review, IT Compliance Review, IT Governance & Security Audit, IT Audit for SOX/JSOX/ICFR, Third Party Assurance & Risk Management, Data Analytic for Auditing, etc.).
• Actively involve for advisory proposal development with fit-for-purpose approach & client service mindset, and also manage the engagements, esp. for quality and timeliness of our deliverables, including staff utilization.
• Coach the team, and demonstrate leadership roles and certain skillsets (e.g., project & resource management, problem-solving, negotiation, sales & services, communication & presentation, etc) to support our end-to-end processes of each engagement (e.g., offering the service, planning/execution/reporting, monitoring staff utilization, billing to clients).
• Facilitate use of Audit or other technology-based tools/techniques to support auditing.
• Perform any other tasks or assignments.
• Your role as a leader
• At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Manager / Senior Manager across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
• Collaborate effectively to build productive relationships and networks.
• Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
• Align your team to key objectives as well as set clear priorities and direction.
• Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
• Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
• Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
• Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
• Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
• QualificationsEducation background in Accounting, Finance, and/or other IT-related fields (e.g., MIS/AIS, Computer Engineering, Computer Science, etc).
• At least total 7-10 years experience (including a few years of managerial experiences) in audit related fields, esp. for IT Audit & Advisory in Audit & Consulting firms or IT Audit / Risk Management / Compliance in other corporate companies (e.g., Financial Service, Telecommunication, Consumer Products).
• Experiences in review over IT process/general controls and application controls, incl. IT security configurations for each IT component (e.g., Operating System, Database, Network).
• Relevant profession certifications (e.g., CISA, CISSP, CRISC, ISO27001) is preferred.
• Knowledge of Audit concept, IT regulatory requirements (e.g., BOT, SEC, OIC, PDPA), and IT-related controls & standards (e.g., ISO27001, COBIT, ITIL, NIST).
• Experiences in using Data Analytic & Visualization tools (e.g., R, Python, Tableau, PowerBI, etc) would be advantage.
• Verbal and written communication skills in both Thai and English.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 101293In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

8 years required

Skills:

Swift, Assurance, English, French

Job type:

Full-time

• Escalation & Relationship Management Serve as the primary regional escalation contact for all Luxury & Lifestyle hotel support matters, ensuring swift and effective resolution. Cultivate and sustain trusted partnerships with hotel owners, General Managers, and regional leadership teams. Represent and champion hotel-specific operational needs, ensuring alignment with global service standards and strategic priorities.
• Quality Assurance and Service Excellence. Design and implement regional quality control frameworks for Level 1 support. Lead regular audits and performance reviews to e ...
• Proactive Problem Management and Trend Analysis. Identify systemic challenges and recurring issues across the Luxury & Lifestyle hotel portfolio, ensuring they are addressed before impacting operations. Lead cross-functional initiatives to resolve persistent problems and enhance service delivery. Monitor support trends to inform strategic improvements and foster a culture of continuous enhancement and operational resilience.
• Performance Measurement and Reporting. Oversee regional dashboards and KPIs for support performance. Provide actionable insights to senior leadership and hotel stakeholders. Use data to drive strategic decisions and optimize support operations.
• Stakeholder Management and Communication. Facilitate clear communication across hotels, support teams, and leadership, ensuring alignment on priorities and consistent service standards.
• Key input goals.
• Regional escalation framework and resolution protocols.
• Quality audit program and training roadmap.
• Monthly and quarterly performance reports with actionable insights.
• Hotel satisfaction improvement plan.
• Strategic relationship management framework.
• Key output goals.
• Reduction in escalation volume and resolution time.
• Improvement in first-contact resolution rates.
• Increase in hotel satisfaction scores.
• Decrease in recurring technical issues.
• Strengthened stakeholder engagement and trust.
• Qualifications Bachelor's degree or higher in Information Technology, Hospitality Management, or related field.
• At least 8+ years experience in technical account management or similar role.
• Proven experience in escalation management and quality assurance.
• Experience working with luxury hotel brands and high-touch service environments.
• Strong background in stakeholder management and relationship building.
• Experience in training and guiding support teams.
• Excellent communication and relationship management skills.
• Strong analytical and problem-solving abilities.
• Customer-centric mindset with focus on service excellence.
• Ability to work effectively in cross-functional environments.
• Fluency in English (required) and additional languages is beneficial French(FR).
• Additional Information This position is based in Bangkok.
• The role involves global collaboration, requiring flexibility to accommodate time zone differences..

Skills:

Assurance, Risk Management, Negotiation, English

Job type:

Full-time

• Manage multiple engagements at same time for various industries/sectors (e.g., Financial Services, Manufacturing, Automotive, Telecommunication, Life Science & Hospitality, Energy, Consumer Business, etc.).
• Provide both IT Audit support to Financial Audit team, and IT Risk services to clients (e.g., IT General Control & Application Controls Review, IT Compliance Review, IT Governance & Security Audit, IT Audit for SOX/JSOX/ICFR, Third Party Assurance & Risk Management, Data Analytic for Auditing, etc.).
• Actively involve for advisory proposal development with fit-for-purpose approach & client service mindset, and also manage the engagements, esp. for quality and timeliness of our deliverables, including staff utilization.
• Coach the team, and demonstrate leadership roles and certain skillsets (e.g., project & resource management, problem-solving, negotiation, communication & presentation, etc) to support our end-to-end processes of each engagement.
• Facilitate use of Audit or other technology-based tools/techniques to support auditing.
• Perform any other tasks or assignments.
• Your role as a leader.
• At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Consultant across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
• Collaborate effectively to build productive relationships and networks.
• Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
• Align your team to key objectives as well as set clear priorities and direction.
• Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
• Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
• Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
• Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
• Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
• QualificationsEducation background in Accounting, Finance, and/or other IT-related fields (eg., AIS/MIS, Computer Engineering, Computer Science, etc).
• Experience in working audit fields 4-6 years, esp. for IT Audit & Advisory in Audit & Consulting firms, or IT Audit / Risk Management / Compliance in other corporate companies (e.g., Financial Service, Telecommunication, Consumer Products).
• Experiences in review over IT process/general controls and application controls, incl. IT security configurations for each IT component (e.g., Operating System, Database, Network).
• Knowledgeof Audit concept and other relevant IT regulatory requirements/ standards.
• Relevant professional certifications (e.g., CISA, CISSP, CRISC, ISO27001) and experiences in using Data Analytic & Visualization tools (e.g., R, Python, Tableau, PowerBI, etc) would be advantage.
• Verbal and written communication skills in both Thai and English.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 105342In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.