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Skills:
Sales, Finance, Microsoft Office, English
Job type:
Full-time
Salary:
negotiable
- Responsible for enhancement of FX Sales customers base (SME and BB).
- Select targeted customer through data mining.
- Visit customers to find out customers' needs and negotiate terms and conditions.
- Draft solutions related to FX business and propose them to customers.
- Support credit application and documentation related to FX business.
- Implement other actions related to enhancement of FX Sales customer base.
- Bachelor or higher in Economics, Finance or related fields.
- 2 years experiences with knowledge and expertise in Global Markets Products & Sales.
- Proficient in Microsoft Office.
- Good command of written and spoken English.
- Excellent communication and negotiating skills.
- New Graduate also welcome.
Experience:
15 years required
Job type:
Full-time
Salary:
negotiable
- ResponsibilitiesWithin delegated authority, the Regional Director will be responsible for the following duties: Formulates and implements the substantive work programme of the Regional Office and country leads/representatives under his/her supervision. Oversees the management of activities undertaken by the Regional Office, ensures that programmed activities are carried out in a timely fashion and co-ordinates work in the different areas both within the Division and human rights presences in the region under his/her supervision, and with other organizations of the United Nations Sy ...
- Required Languages.
- Language
- Reading
- Writing
- Listening
- Speaking
- English UN Level III UN Level III UN Level III UN Level III
- Desirable Languages.
- Language
- Reading
- Writing
- Listening
- Speaking
- French UN Level III UN Level III UN Level III UN Level III
- Chinese (Mandarin) UN Level III UN Level III UN Level III UN Level III
- Russian UN Level III UN Level III UN Level III UN Level III
- Spanish UN Level III UN Level III UN Level III UN Level III
- Arabic UN Level III UN Level III UN Level III UN Level III Assessment Evaluation of qualified candidates may include an assessment exercise which will be followed by competency-based interview. Special Notice Staff members of the United Nations Secretariat must fulfill the lateral or geographical move requirements to be eligible to apply for this vacancy. Staff members are requested to indicate all qualifying lateral or geographical moves in their Candidate Profile (CP) and motivation statement. For this position, applicants from the following Member States, which are unrepresented or underrepresented in the UN Secretariat as of 28 February 2026, are strongly encouraged to apply: Un-represented: Andorra, Brunei Darussalam, Democratic People's Republic of Korea, Dominica, Equatorial Guinea, Grenada, Kiribati, Kuwait, Lao People's Democratic Republic, Liechtenstein, Marshall Islands, Micronesia (Federated States of), Nauru, Palau, Papua New Guinea, Qatar, San Marino, Sao Tome and Principe, Timor-Leste, Tuvalu, United Arab Emirates, Vanuatu. Under-represented: Afghanistan, Angola, Antigua and Barbuda, Belize, China, Cuba, Guinea-Bissau, Indonesia, Israel, Japan, Libya, Liberia, Luxembourg, Monaco, Oman, Paraguay, Saint Lucia, Saint Vincent and the Grenadines, Saudi Arabia, Singapore, Slovenia, Solomon Islands, Turkmenistan, United States of America. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position. Staff members appointed to the current position are required to submit a financial disclosure statement upon assignment or appointment and annually thereafter. United Nations Considerations According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term sexual exploitation means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term sexual abuse means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term sexual harassment means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on Manuals in the Help tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section 2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date. No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS BANK ACCOUNTS.
Experience:
No experience required
Skills:
English, Thai
Job type:
Full-time
Salary:
āļŋ20,000 - āļŋ25,000, commission paid with salary
- Respond to customer inquiries via phone, email, chat, and social media.
- Assist customers with questions, issues, and account support.
- Provide professional and timely customer service.
- Follow up with customers and resolve problems efficiently.
- Maintain accurate records of customer interactions.
- Coordinate with internal teams to support customer needs.
- Help improve customer experience and satisfaction.
- Strong communication and interpersonal skills.
- Good problem-solving abilities.
- Professional attitude and customer-first mindset.
- Ability to multitask in a fast-paced environment.
- Basic computer and administrative skills.
- Good English communication skills preferred.
- Previous customer service or support experience is a plus.
- Preferred Qualities.
- Friendly and patient personality.
- Organized and reliable.
- Fast learner with a positive attitude.
- Able to work independently and within a team.
- Employment Type.
- Full-Time Preferred.
- Part-Time Opportunities Available.
- Bangkok, Thailand.
Experience:
1 year required
Skills:
Good Communication Skills, English, Mandarin, Korean
Job type:
Full-time
Salary:
āļŋ15,000 - āļŋ30,000, negotiable, commission paid with salary
- āļŠāļēāļĄāļēāļĢāļāļāļģāļāļēāļāđāļāļŦāđāļāļāļāđāļēāļāļąāļāđāļāđ.
- āļŠāļēāļĄāļēāļĢāļāļāļīāļāļāđāļāļāļĢāļ°āļŠāļēāļāļāļēāļāļāļąāļāļŦāļāđāļ§āļĒāļāļēāļāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļāđāļāđ
- āļĄāļĩāļāļ§āļēāļĄāļŠāļāđāļāļāđāļēāļāļāļēāļĢāļāļēāļĒāđāļāļĢāļ·āđāļāļāļĄāļ·āļāđāļāļāļĒāđ Spine, locking plate, Gamma Nail ( PFNA ),TKA, THA,.
- C-Spine.
Skills:
Sales
Job type:
Full-time
Salary:
negotiable
- āļāļģāđāļāļīāļāļāļēāļĢāļŦāļēāđāļāļāļēāļŠāļāļēāļāļāļļāļĢāļāļīāļ āđāļāļ·āđāļāđāļāļīāđāļĄāļĢāļēāļĒāđāļāđāļāļēāļāļāļēāļĢāļāļąāļāļāļēāļāļļāļĢāļāļīāļāđāļŦāļĄāđāđāļāļ Network āļāļāļāļŠāļāļēāļāļĩāļāļĢāļīāļāļēāļĢāļāđāļģāļĄāļąāļāļāļēāļāļāļēāļāđāļĨāļ°āļāļĩāđāļāļīāļāļāļāļāļāļĢāļīāļĐāļąāļ āđāļāļĒāļāļģāļāļķāļāļāļķāļāļāļēāļĢāļŠāļĢāđāļēāļāļĢāļēāļĒāđāļāđāđāļĨāļ°āļŠāļĢāđāļēāļāļāļ§āļēāļĄāļāļķāļāļāļāđāļāđāļŦāđāļĨāļđāļāļāđāļē āđāļŦāđāļāļĢāļĢāļĨāļļāļ§āļąāļāļāļļāļāļĢāļ°āļŠāļāļāđāļāļēāļāļāļāļāļŠāđāļ§āļāļāļąāļāļāļēāļāļļāļĢāļāļīāļāļāđāļēāļāļĨāļĩāļ.
- āļāļģāđāļāļīāļāļāļēāļĢāļāļĢāļ°āļŠāļēāļāļāļēāļāļāđāļēāļāļāļēāļĢāļāļąāļāļāļģāđāļāļāļāļļāļĢāļāļīāļ / āļāļāļāļĢāļ°āļĄāļēāļāļāļĢāļ°āļāļģāļāļĩ / āđāļāļāļāļēāļĢāļāļąāļāļāļēāļĢāļāļ§āļēāļĄāđāļŠāļĩāđāļĒāļ āđāļĨāļ°āļāļīāļāļāļēāļĄāļāļēāļĢāļĢāļēāļĒāļāļēāļāļāļĨāļāļēāļĢāļāļģāđāļāļīāļāļāļēāļāļāđāļēāļāļāđāļēāļāđāļāļāļāļŠāđāļ§āļāļāļąāļāļāļēāļāļļāļĢāļāļīāļāļāđāļēāļāļĨāļĩāļ.
- āļāļđāđāļĨāļāļ·āđāļāļāļĩāđāđāļāđāļēāļŠāļāļēāļāļĩāļāļĢāļīāļāļēāļĢāļāđāļģāļĄāļąāļāļāļēāļāļāļēāļāļāļ·āđāļāļāļĩāđāļ āļēāļāđāļāđ.
- āļāļĢāļīāļāļāļēāļāļĢāļĩāļāđāļēāļāļāļĢāļīāļŦāļēāļĢāļāļļāļĢāļāļīāļ/āļāļēāļĢāļāļĨāļēāļ/āđāļĻāļĐāļāļĻāļēāļŠāļāļĢāđ.
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāđāļēāļāļāļēāļĢāļāļąāļāļāļēāļāļ·āđāļāļāļĩāđāļāđāļēāļāļĨāļĩāļāļŦāļĢāļ·āļ Real Estate / āļāļēāļĢāļāļēāļĒ / āļāļēāļĢāļāļĨāļēāļ 1-5 āļāļĩ.
- āļŠāļēāļĄāļēāļĢāļāļāļąāļāļĢāļāļāļēāļāđāļāļĨāđāļāđ āđāļĨāļ°āļŠāļēāļĄāļēāļĢāļāđāļāļīāļāļāļēāļāļāđāļēāļāļāļąāļāļŦāļ§āļąāļāđāļāđāļāđāļ§āļĒāļāļąāļ§āļāļāđāļāļĩāļĒāļ§.
- āļāļąāļāļĐāļ°āđāļāļāļēāļĢāđāļāļĢāļāļēāļāđāļāļĢāļāļ / āļāļąāļāļĐāļ°āļāļēāļĢāļāļīāļāļāļēāļĢāļāļēāļĒ / āļāļēāļĢāļāļģāļāļēāļāđāļāđāļāļāļĩāļĄāļāđāļ§āļĒāđāļāļāļĢāļīāļāļēāļĢ / āļāļąāļāļĐāļ°āļāļēāļĢāđāļŦāđāļāļģāļāļĢāļķāļāļĐāļē / āļāļēāļĢāļāļĢāļąāļāļāļąāļ§āđāļĨāļ°āļŠāļĢāđāļēāļāļŠāļĢāļĢāļāđāļŠāļīāđāļāđāļŦāļĄāđ / āļāļ§āļēāļĄāļĄāļļāđāļāļĄāļąāđāļāļāļļāļāļīāļĻāļāļāđāļāļ·āđāļāļāļāļāđāļāļĢ.
- āļĒāļīāļāļāļĩāļĢāļąāļāļāļąāļāļĻāļķāļāļĐāļēāļāļāđāļŦāļĄāđ.
Experience:
1 year required
Skills:
Analytical Thinking, English
Job type:
Full-time
Salary:
negotiable
- Full ownership and high accountability of your business (i.e. account, territory, area, customers).
- Able to develop and recommend business strategies to achieve short-term and long-term business growth for customers and for P&G.
- Able to abide with P&G s Purpose, Values and Principles, and P&G policies especially in handling confidential information.
- Responsibilities of the role Engage regular interaction with assigned customers and by developing new projects to achieve sales objectives and goals.
- Carry the message to health care professional in an objective and clear way based upon the brand strategy.
- Make calls on existing or potential customers and serve as representative of the Company in all matters concerning product and service delivery.
- Keep abreast of new products or services and other general information of interest to customers while continuously upgrading one's product knowledge and selling techniques.
- Transform information captured from the field and from interactions with customers/external partners to insights for developing programs and plans that will further build the business.
- Job Qualifications.
- Welcome for Fresh graduate (bachelor s degree) in Pharmacy or relevant in the health sciences field with an excellent academic background.
- Preferred - Minimum 1 year of Sales experience in the pharmaceutical industry with a proven performance record.
- Preferred - Experience and/or training in chain pharmacy, specifically in Field Sales, Trade Marketing, and Sales Management in the Pharmaceutical or FMCG industry.
- Born leaders and are passionate to make things happen.
- Have strong analytical thinking and skills.
- Proficient in English and Thai.
- Hold a valid driver's license and be flexible to relocate as your assignment could require.
- About us.
- We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always , Ariel , Gillette , Head & Shoulders , Herbal Essences , Oral-B , Pampers , Pantene , Tampax and more. Our community includes operations in approximately 70 countries worldwide.
- Visit http://www.pg.com to know more.
- Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being in touch so we craft brands and products to improve the lives of the world s consumers now and in the future. We want you to inspire us with your unrivaled ideas.
- We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.
- Job Schedule.
- Full time
- Job Number.
- R000145682
- Job Segmentation.
- Entry Level
Job type:
Full-time
Salary:
negotiable
- Proficiency in Thai language (spoken and written).
- Strong communication and problem-solving skills.
- Ability to work onsite in TP Bangkok.
- Willingness to work on rotational shifts, including weekends and public holidays.
- Customer service experience is a plus, but not mandatory - fresh graduates are encouraged to apply.
- Responsibilities:Handle incoming calls, emails, and chat from customers in Thai.
- Provide accurate information, resolve issues, and ensure customer satisfaction.
- Escalate complex issues to relevant teams when necessary.
- Maintain a professional and empathetic approach in every interaction.
- Achieve individual and team performance targets.
- Follow company policies, procedures, and quality standards.
Experience:
1 year required
Skills:
Negotiation
Job type:
Full-time
Salary:
negotiable
- Pharmaceutical Products.
- General responsibilitiesAchieve the agreed sales target with agreed budget.
- Strengthen relationship with Key users to maximize selling opportunity.
- Follow up on the product deliveries, replacement of goods returns as well as wrong product deliveries.
- Well communicate of features and benefits of the responsible product and/or services.
- Develop sales productivity process to ensure sales target achievement.
- Support other functions and organize internal operations to satisfy customers needs.
- Perform other tasks assigned by the superiors.
- Support team/function goals to ensure goals are well-defined and clearly communicated.
- Job qualification EducationBachelor s Degree in Pharmaceutical, Science or related fields.
- Work experience1 - 2 years of experience in sales or related fields is a plus.
- Functional skills and knowledgeKnowledge of Pharmaceutical industry.
- Negotiation Skill.
- Result Oriented.
- Soft skillsInterpersonal skill.
- āļĨāļąāļāļĐāļāļ°āļāļēāļāļāļĢāļĢāļĨāļļāđāļāđāļēāļŦāļĄāļēāļĒāļĒāļāļāļāļēāļĒāļāļĩāđāļāļāļĨāļāļāļąāļāļ āļēāļĒāđāļāđāļāļāļāļĢāļ°āļĄāļēāļāļāļĩāđāļāļģāļŦāļāļ.
- āļŠāļĢāđāļēāļāđāļĨāļ°āđāļŠāļĢāļīāļĄāļāļ§āļēāļĄāļŠāļąāļĄāļāļąāļāļāđāļāļąāļāļĨāļđāļāļāđāļēāļŦāļĨāļąāļāđāļāļ·āđāļāđāļāļīāđāļĄāđāļāļāļēāļŠāđāļāļāļēāļĢāļāļēāļĒ.
- āļāļīāļāļāļēāļĄāļāļēāļĢāļŠāđāļāļĄāļāļāļŠāļīāļāļāđāļē āļāļēāļĢāđāļāļĨāļĩāđāļĒāļāļŠāļīāļāļāđāļē āļāļēāļĢāļāļ·āļāļŠāļīāļāļāđāļē āļĢāļ§āļĄāļāļķāļāļāļĢāļāļĩāļŠāđāļāļŠāļīāļāļāđāļēāļāļīāļ.
- āļŠāļ·āđāļāļŠāļēāļĢāļāļĒāđāļēāļāļāļąāļāđāļāļāļāļķāļāļāļļāļāļŠāļĄāļāļąāļāļīāđāļĨāļ°āļāļĢāļ°āđāļĒāļāļāđāļāļāļāļŠāļīāļāļāđāļēāđāļĨāļ°/āļŦāļĢāļ·āļāļāļĢāļīāļāļēāļĢāļāļĩāđāļĢāļąāļāļāļīāļāļāļāļ.
- āļāļąāļāļāļēāļāļĢāļ°āļāļ§āļāļāļēāļĢāđāļāļīāđāļĄāļāļĢāļ°āļŠāļīāļāļāļīāļ āļēāļāļāļēāļĢāļāļēāļĒāđāļāļ·āđāļāđāļŦāđāļāļĢāļĢāļĨāļļāđāļāđāļēāļŦāļĄāļēāļĒāļĒāļāļāļāļēāļĒ.
- āļŠāļāļąāļāļŠāļāļļāļāļāļēāļĢāļāļģāļāļēāļāļāļāļāļāđāļēāļĒāļāļ·āđāļāđāļĨāļ°āļāļąāļāļāļēāļĢāļāļēāļāļ āļēāļĒāđāļāđāļāļ·āđāļāđāļŦāđāļāļāļāļŠāļāļāļāļāļ§āļēāļĄāļāđāļāļāļāļēāļĢāļāļāļāļĨāļđāļāļāđāļē.
- āļāļāļīāļāļąāļāļīāļāļēāļāļāļ·āđāļāđ āļāļēāļĄāļāļĩāđāļāļđāđāļāļąāļāļāļąāļāļāļąāļāļāļēāļĄāļāļāļŦāļĄāļēāļĒ.
- āļŠāļāļąāļāļŠāļāļļāļāđāļāđāļēāļŦāļĄāļēāļĒāļāļāļāļāļĩāļĄ/āļāđāļēāļĒ āđāļāļ·āđāļāđāļŦāđāđāļāđāļēāļŦāļĄāļēāļĒāļāļđāļāļāļģāļŦāļāļāđāļ§āđāļāļĒāđāļēāļāļāļąāļāđāļāļāđāļĨāļ°āļŠāļ·āđāļāļŠāļēāļĢāđāļāđāļāļĢāļāļāļąāļ.
- āļāļļāļāļŠāļĄāļāļąāļāļīāļāļĢāļīāļāļāļēāļāļĢāļĩāļŠāļēāļāļēāđāļ āļŠāļąāļāļĻāļēāļŠāļāļĢāđ āļ§āļīāļāļĒāļēāļĻāļēāļŠāļāļĢāđ āļŦāļĢāļ·āļāļŠāļēāļāļēāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ.
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāđāļēāļāļāļēāļāļāļēāļĒāļŦāļĢāļ·āļāļŠāļēāļāļēāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ 1 - 2 āļāļĩ āļāļ°āđāļāđāļĢāļąāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ.
- āļāļąāļāļĐāļ°āđāļĨāļ°āļāļ§āļēāļĄāļĢāļđāđāđāļāļāļēāļ°āļāđāļēāļāļĄāļĩāļāļ§āļēāļĄāļĢāļđāđāđāļāļĩāđāļĒāļ§āļāļąāļāļāļļāļāļŠāļēāļŦāļāļĢāļĢāļĄāļĒāļē.
- āļāļąāļāļĐāļ°āļāļēāļĢāđāļāļĢāļāļēāļāđāļāļĢāļāļ.
- āļĄāļļāđāļāđāļāđāļāļāļĨāļĨāļąāļāļāđ.
- āļāļąāļāļĐāļ°āļāļēāļĢāļŠāļ·āđāļāļŠāļēāļĢāđāļĨāļ°āļāļēāļĢāļāļĢāļ°āļŠāļēāļāļāļēāļāļāļąāļāļāļđāđāļāļ·āđāļ.
- Requisition Number: 232220 Job Function: Sales
Skills:
Microsoft Office, CSS, English
Job type:
Full-time
Salary:
negotiable
- Bachelor s Degree or at least Diploma or equivalent in any discipline.
- Must have C1 level English Language proficiency (reading, writing, speaking and aural comprehension) https://www.coe.int/en/web/common-european-framework-reference-languages/level-descriptions.
- Work experience:Minimum of 6 months work experience in customer support in any industry.
- Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field.
- Call centre experience is not a must but would be a distinct advantage.
- Required Interpersonal Skills:Customer Service orientation.
- Customer Results/Solutions focussed.
- Customer Expectations Management.
- Active Listening Skills.
- Ability to handle queries and objections in a professional manner.
- Passionate about communication and interacting with people is key to success in this role.
- Able to receive continuous feedback and work in a fast-paced working environment.
- Positive attitude and willingness to learn and go the extra mile for self-improvement.
- Emotional intelligence and ability to stay calm when customers are stressed or annoyed.
- Good reasoning and analytical skills.
- Able to demonstrate critical thinking, a proactive attitude, and composed communication in challenging situations.
- Must be able to speak, read and write the required language to support.
- Technical Skills:Minimum typing speed of 40wpm with a 90% accuracy score.
- Computer literate and fully conversant in Microsoft Windows and Microsoft Office.
- Responsibilities: (May perform other duties as requested that may not be specifically addressed in this document)
- Overview of CSS Role:CSS represents the brand, the culture, and the values of the client.
- Your attitude and how you behave will determine how our client is perceived by its customers.
- It is imperative that the CSS maintains a positive, empathetic, and professional attitude towards customers at all times.
- Customer concerns must be handled positively and professionally.
- Must interact, support, be open to receiving feedback and reporting issues on behalf of our customers.
- Responsibilities and AccountabilitiesSupport customers to place online orders with the client.
- Provide timely support to customers through available communication channels (inbound phone calls and email).
- Process payments and confidential client information in a manner that is precise and safeguards the customer s personal and financial payment data at all times.
- Proactively support customers to mitigate the risk of damage to the client s brand and customer loyalty.
- Identify and escalate priority issues through appropriate channels as and when necessary.
- Work harmoniously with other team members to identify better ways of working and promotes a culture of continuously improving the customer support experience.
- Maintain and improves quality of service by sharing suggestions and recommendations.
- Keep job knowledge and skills up to date by attending training and continuously learning.
- Meet all key performance indicators set by the company and client.
- Adhere to the policies and procedures set by the company and client.
Experience:
1 year required
Skills:
Negotiation, Research, Excel, English
Job type:
Full-time
Salary:
negotiable
- OTC - South.
- Pharmaceutical Products.
- Key ResponsibilitiesAchieve sales, distribution coverage, and marketing objectives.
- Implement effective territory management by visiting customers regularly, following call management plans, and providing excellent sales and customer service.
- Follow up on product deliveries, replacements, and returns to ensure accuracy and customer satisfaction.
- Communicate product features and benefits effectively to customers.
- Identify and develop new business opportunities while monitoring market situations, customer needs, and competitors activities.
- Coordinate with internal departments to ensure customer requirements are fulfilled.
- Support other functions and assist internal operations as needed.
- Perform other tasks as assigned by supervisors.
- Support team/function goals to ensure objectives are clearly defined and communicated.
- Qualifications Functional Skills and KnowledgeKnowledge of the pharmaceutical industry.
- Strong negotiation skills.
- Result-oriented and proactive approach.
- Soft SkillsExcellent interpersonal and communication skills.
- EducationBachelor s degree in science or related fields.
- Work Experience1-2 years of experience in sales or related fields.
- Experience in the pharmaceutical industry will be an advantage.
- āļŦāļāđāļēāļāļĩāđāđāļĨāļ°āļāļ§āļēāļĄāļĢāļąāļāļāļīāļāļāļāļāļāļĢāļĢāļĨāļļāđāļāđāļēāļŦāļĄāļēāļĒāļĒāļāļāļāļēāļĒ āļāļ§āļēāļĄāļāļĢāļāļāļāļĨāļļāļĄāļāļāļāļāļ·āđāļāļāļĩāđ āđāļĨāļ°āļ§āļąāļāļāļļāļāļĢāļ°āļŠāļāļāđāļāļēāļāļāļēāļĢāļāļĨāļēāļ (āļāļĨāļļāđāļĄāļĨāļđāļāļāđāļē āļĢāđāļēāļāļāļēāļĒāļĒāļē).
- āļ§āļēāļāđāļāļāđāļĨāļ°āļāļĢāļīāļŦāļēāļĢāļāļ·āđāļāļāļĩāđāļāļēāļĒāđāļāļĒāļāļēāļĢāđāļĒāļĩāđāļĒāļĄāļĨāļđāļāļāđāļēāđāļāđāļāļāļĢāļ°āļāļģ āļāļĢāđāļāļĄāļāļģāđāļŠāļāļāļŠāļīāļāļāđāļēāđāļĨāļ°āđāļŦāđāļāļĢāļīāļāļēāļĢāļāļĩāđāļĄāļĩāļāļļāļāļ āļēāļ.
- āļāļīāļāļāļēāļĄāļāļēāļĢāļāļąāļāļŠāđāļ āļāļēāļĢāđāļāļĨāļĩāđāļĒāļāļŠāļīāļāļāđāļē āđāļĨāļ°āļāļēāļĢāļāļ·āļāļŠāļīāļāļāđāļēāđāļŦāđāļāļđāļāļāđāļāļāđāļĨāļ°āļāļĢāļāļāļēāļĄāļāļ§āļēāļĄāļāđāļāļāļāļēāļĢāļāļāļāļĨāļđāļāļāđāļē.
- āļŠāļ·āđāļāļŠāļēāļĢāļāđāļāļĄāļđāļĨ āļāļļāļāļŠāļĄāļāļąāļāļī āđāļĨāļ°āļāļĢāļ°āđāļĒāļāļāđāļāļāļāļāļĨāļīāļāļ āļąāļāļāđāđāļŦāđāļĨāļđāļāļāđāļēāđāļāđāļēāđāļāļāļĒāđāļēāļāļāļąāļāđāļāļ.
- āļāļĒāļēāļĒāļāļēāļāļĨāļđāļāļāđāļēāđāļŦāļĄāđ āļāļĢāđāļāļĄāļŠāļģāļĢāļ§āļāļŠāļāļēāļāļāļēāļĢāļāđāļāļĨāļēāļ āļāļ§āļēāļĄāļāđāļāļāļāļēāļĢāļāļāļāļĨāļđāļāļāđāļē āđāļĨāļ°āļāļīāļāļāļĢāļĢāļĄāļāļāļāļāļđāđāđāļāđāļ.
- āļāļĢāļ°āļŠāļēāļāļāļēāļāļāļąāļāļŦāļāđāļ§āļĒāļāļēāļāļ āļēāļĒāđāļāđāļāļ·āđāļāđāļŦāđāļāļāļāļŠāļāļāļāļāļ§āļēāļĄāļāđāļāļāļāļēāļĢāļāļāļāļĨāļđāļāļāđāļēāđāļāđāļāļĒāđāļēāļāļāļĢāļāļāđāļ§āļ.
- āļŠāļāļąāļāļŠāļāļļāļāļāļēāļĢāļāļģāļāļēāļāļāļāļāļāļĩāļĄāļāļ·āđāļ āđ āđāļĨāļ°āļāļēāļāļ āļēāļĒāđāļāļāļāļāđāļāļĢāļāļēāļĄāļāļĩāđāđāļāđāļĢāļąāļāļĄāļāļāļŦāļĄāļēāļĒ.
- āļŠāļāļąāļāļŠāļāļļāļāđāļāđāļēāļŦāļĄāļēāļĒāļāļāļāļāļĩāļĄ āđāļāļ·āđāļāđāļŦāđāļāļēāļĢāļāļģāđāļāļīāļāļāļēāļāđāļāđāļāđāļāļāļĒāđāļēāļāļĄāļĩāļāļĢāļ°āļŠāļīāļāļāļīāļ āļēāļāđāļĨāļ°āļŠāļ·āđāļāļŠāļēāļĢāđāļāđāļāļĒāđāļēāļāļāļąāļāđāļāļ.
- āļāļļāļāļŠāļĄāļāļąāļāļīāļāļāļāļāļđāđāļŠāļĄāļąāļāļĢ āļāļąāļāļĐāļ°āđāļĨāļ°āļāļ§āļēāļĄāļĢāļđāđāđāļāļāļēāļ°āļāđāļēāļāļĄāļĩāļāļ§āļēāļĄāļĢāļđāđāđāļāļĩāđāļĒāļ§āļāļąāļāļāļļāļāļŠāļēāļŦāļāļĢāļĢāļĄāļĒāļē.
- āļĄāļĩāļāļąāļāļĐāļ°āļāļēāļĢāđāļāļĢāļāļēāļāđāļāļĢāļāļāļāļĩāđāļāļĩ.
- āļĄāļļāđāļāļĄāļąāđāļāļāđāļāļāļĨāļĨāļąāļāļāđāļāļāļāļāļēāļ.
- āļāļąāļāļĐāļ°āļāđāļēāļāļāļļāļāļĨāļīāļāļ āļēāļ (Soft Skills)āļĄāļĩāļĄāļāļļāļĐāļĒāļŠāļąāļĄāļāļąāļāļāđāđāļĨāļ°āļāļąāļāļĐāļ°āļāļēāļĢāļŠāļ·āđāļāļŠāļēāļĢāļāļĩāđāļāļĩ.
- āļāļēāļĢāļĻāļķāļāļĐāļēāļŠāļģāđāļĢāđāļāļāļēāļĢāļĻāļķāļāļĐāļēāļĢāļ°āļāļąāļāļāļĢāļīāļāļāļēāļāļĢāļĩ āļŠāļēāļāļēāļ§āļīāļāļĒāļēāļĻāļēāļŠāļāļĢāđ āļŦāļĢāļ·āļāļŠāļēāļāļēāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ.
- āļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļģāļāļēāļāļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļģāļāļēāļāļāđāļēāļāļāļēāļĢāļāļēāļĒāļŦāļĢāļ·āļāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ 1-2 āļāļĩ.
- āļŦāļēāļāļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāđāļāļāļļāļāļŠāļēāļŦāļāļĢāļĢāļĄāļĒāļē āļāļ°āđāļāđāļĢāļąāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ.
- Requisition Number: 232701 Job Function: Sales
Experience:
2 years required
Skills:
Data Analysis
Job type:
Full-time
Salary:
negotiable
- Responsible and accountable to grow coffee and fresh drink business under Shell CafÃĐ brand.
- Marketing & Innovation.
- Develop and execute marketing campaigns for coffee and drink offerings.
- Stay updated on beverage trends and introduce innovative menu items.
- Organize in-store events or tastings to boost engagement.
- Sales & Financials.
- Monitor sales performance and implement strategies to meet targets.
- Manage cash handling and assist with financial reconciliation.
- Collaborate with store management on pricing and promotions.
- Operations & Product Quality.
- Ensure the implementation of signature menu and core menu to be available at all sites.
- Ensure all beverages meet quality and presentation standards.
- Monitor inventory levels and order supplies as needed.
- Work with and provide a guideline to a CR operation manager to manage daily operations of the coffee and fresh drink section, ensure cleanliness and hygiene standards in accordance with health regulations.
- Work with a Training Manager to develop training protocol for baristas and beverage staff.
- Conduct regular performance reviews and provide coaching.
- Customer Experience.
- Engage with customers to understand preferences and recommend products.
- Handle customer complaints and resolve issues promptly.
- Promote seasonal specials and new product launches.
- Minimum 2-3 years of experience in food service or beverage retail.
- Strong knowledge of coffee brewing techniques and drink preparation.
- Excellent leadership, communication, and customer service skills.
- Familiarity with POS systems and inventory management tools.
- Passion for coffee culture and beverage innovation.
- Experience in marketing or promotional strategy.
- Ability to work in a fast-paced environment and manage multiple priorities.
- Strong operational experience in coffee business.
- Strong in both internal and external stakeholder engagement.
- Quantitative thinking & high capability in data analysis.
- Experience in managing the dealer operations.
- Strong in delivery through other skill.
- Ability to work under commercial pressure with stretch targets.
- Ability to manage prioritization, multiple tasks from stakeholders and deliver within challenging deadlines.
- Having Commercial Approach and ability of taking commercial risks.
- Strong in Data analytic.
- Having a fast and agile attitude with sense of urgency.
- Commercial Mindset.
- Resilient manner.
- Sales experience is a plus.
- FMCG experience is a plus.
- Dimensions.
- of Channels: MBA and DO.
- of sites: 220+.
- Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
Experience:
5 years required
Skills:
Procurement
Job type:
Full-time
Salary:
negotiable
- Lead the revenue growth of groceries category by over double digits year-on-year basis and increase supplier income.
- Drive the improvement in grocery category plan and execution with a focus of competitive product range, cost of goods, price.
- Looking after supply chain efficiency for wholesale model and direct suppliers in order to optimize pricing, promotion, list fees and supplier income vs order fulfilment, logistic fees and cost of goods.
- Execute 4Ps strategy (Product, Price, Place, Promotion) and create unique customer value propositions, delivering an exclusive Shell experience.
- Coordinate with global and local teams to deploy distinct convenient retail supply chain program such as Connected Freight to increase the supply chain efficiency.
- Maintain the accuracy of convenient retail master data to be over the industrial standard.
- Analyze CR data analytics to maximize sales opportunities through supply strategy between wholesales and direct supplier module.
- Collaborate closely with business partnership - suppliers, retailers, contracting and procurement, to improve supply efficiencies and order fulfilment.
- Partnering with Sales & Operations, lead to ensure flawless implementation of Shell Select /Shell CafÃĐ on Category Strategies and Category Plan Deployment in current and new operating model..
- Bachelor's degree in related fields as minimum requirements. (Preferred for Master Degree).
- At least 5 years of experience in Convenient Supply Management and Category Management.
- Strong in Data analytic and performance tracker.
- Full understanding of customer journey integrated with convenient retailer market in owned category.
- Understand in supply chains and logistic for convenient retail and category management.
- Understanding of direct & indirect operating models for both CO/ DO platforms.
- Ability to work under commercial pressure with stretch targets.
- Having commercial approach and ability of taking commercial risks.
- Sales & Marketing experience is a plus.
- Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
Experience:
1 year required
Skills:
Market Research, Research, eCommerce
Job type:
Full-time
Salary:
negotiable
- Partner closely with Sales and Customer Success on priority client opportunities.
- Shape client proposals, scope and solution narratives for Shopper, U&A, and Segmentation engagements.
- Ensure proposals & pitches are framed around client business outcomes, while maintaining NIQ best practices on methodologies & execution/processes.
- Support & participate in client conversations, workshops, and executive reviews as a senior insights practitioner.
- Define when and how relevant solution should be proposed.
- Set standards for execution quality, synthesis, storytelling, and outputs.
- Ensure consistent delivery across APAC markets.
- Balance standardization with local flexibility across APAC markets.
- Provide hands-on leadership on complex, high visibility, or cross market engagements.
- Partner with APAC CBI & Brand Sales team and core CS Consulting members to develop playbooks, templates, and repeatable ways of working for owned solutions.
- Capture execution learnings and feed them back into solution improvement and proposal quality.
- Qualifications 10-15+ years of experience in market research, consumer & shopper insights, or related advisory roles, with strong client management and engagement track record.
- Experience in Shopper Insights, Usage & Attitudes (U&A), and Segmentation, with proven ability to translate insight into business decisions.
- Knowledge and understanding of retail & trade channels, ecommerce, especially in context of FMCG will be a plus.
- Experience in shaping shopper narratives, channel strategies, integrating analytics, and advanced measurement methodologies using tech will be preferred.
- Highly structured, data driven, and outcome focused, with a strong bias toward clarity, prioritization, and action.
- Exceptional stakeholder management skills, with the ability to influence and communicate effectively at senior and executive levels, both internally and with clients.
- Demonstrated success driving impact across multi market or regional environments; APAC experience strongly preferred.
- This is a regional role and is open to candidates based in any Southeast Asia market, including Indonesia, Malaysia, Vietnam, Thailand, and the Philippines.
- Additional Information
- Our Benefits.
- Flexible working environment.
- Volunteer time off.
- LinkedIn Learning.
- Employee-Assistance-Program (EAP).
- NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including rÃĐsumÃĐ screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.
- About NIQ.
- NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
- For more information, visit NIQ.com.
- Want to keep up with our latest updates?.
- Follow us on: LinkedIn | Instagram | Twitter | Facebook.
- Our commitment to Diversity, Equity, and Inclusion.
- At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion.
Skills:
Compliance
Job type:
Full-time
Salary:
negotiable
- No. of Sites: 20-25.
- SELLING & NEGOTIATING (Skill).
- CHANNEL MANAGEMENT (Skill).
- APPLYING CUSTOMER VALUE PROPOSITION (Skill).
- COMMERCIAL & ECONOMIC ACUMEN (Knowledge).
- VALUE CHAIN UNDERSTANDING (Knowledge).
- MANAGING CUSTOMER EXPERIENCE (Skill).
- RETAIL SITE OPERATIONS (Skill).
- Graduate, preferably an MBA, with strong commercial acumen, good analytical, high stakeholder & communication skills.
- Previous sales experience preferred.
- Track record of working independently and proactively.
- Track record of compliance with Shell's HSSE and E&C standards.
- Territory Managers in District will be based in Bangkok and will travel to their respective territories ( Pathum Thani / Nonthaburi / Ayutthaya / Bangkok ).
- Please note that territory managers are expected to track their development according to Territory Manager Development Roadmap (TMDR) that requires a TM to be stage 1 accredited within first year and stage 2 accredited before second year of assignment.
- Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
Skills:
Microsoft Office, Project Management, English
Job type:
Full-time
Salary:
negotiable
- Front-to-back office operation business analysis and business processes review, redesign and optimisation.
- Transformational change across a Financial Services organization (core banking solution implementation, technology / digital integration and cost optimisation).
- Establishment of Shared Services Centre and outsourcing function.
- Enabling technology / digital implementations like RPA, and FinTech related solutions.
- Work closely with the engagement team, Manager and client representative to deliver the projects.
- Act as the daily contact point for the clients.
- About you.
- Good understanding of key Financial Services operations trends and FinTech (including but not limited to BlockChain, RPA, Machine Learning, IOT).
- Strong analytical, interpersonal, written and verbal skills.
- A proven ability to translate client objectives into deliverable design, and develop deliverables that address complex situations.
- Knowledge of the key strategic business drivers, regulatory constraints and operational process requirements across Financial Services.
- The ability to define a strategy, develop business cases and define the target operating model (organization design, customer experience, processes).
- Strong Microsoft Office skills: MS PowerPoint, MS Excel, MS Project, MS Visio.
- Strong presentation sk ills and group facilitation.
- Demonstrated management skills, including the ability to train and develop staff, manage project budgets and develop strong client relationships.
- Excellent English and Thai written and verbal communication skills.
- Demonstrate strong inter-personal skills and good communication skills, including the ability to document reports and conduct presentations for clients and key stakeholders.
- Experience in operations excellence roles such as digital process optimisation.
- Internship experience working in Big 4 Consulting firms and/or Financial Services firms (Retail Banks, Corporate /Institutional Banks, Insurance, Asset Management, Capital Markets).
- Experience in Operations and Project Management office.
- Prior project management experience.
- Education (if blank, degree and/or field of study not specified).
- Degrees/Field of Study required: Bachelor Degree Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
- Required Skills.
- Optional Skills.
- Desired Languages (If blank, desired languages not specified).
- Travel Requirements.
- Not Specified
- Available for Work Visa Sponsorship?.
- No
- Government Clearance Required?.
- No
- Job Posting End Date.
Skills:
Quality Assurance, Assurance, Problem Solving, English
Job type:
Full-time
Salary:
negotiable
- Ensure regular execution of the BAU deliverables maintenance and delivery to clients.
- Communicate to client in case of BAU delivery encounters: delay (limited scope), rework, as well as align with CS on prioritization.
- Coordinate with BAU on post-production and pre-delivery checks for clients.
- Act upon the incident management process according to the formalized process and RACI.
- Responsible for quality assurance & resolution of operational escalations - working with Customer Support (which is Accountable / SPOC for client) & Data Operations.
- Attend, contribute to and coordinate with Data Ops regular operations & quality reviews and escalation-related face-to-face meetings with client - in alignment with Customer Support.
- Attend and contribute to internal meetings eg. regular CHT, QEM incl. clarification of root causes, etc., and escalations/wellness-related incl. improvement plans preparation.
- Accountable for delivery of operational projects incl. Product Enhancements and any major global operational changes incl. communication, discussing technical questions around process, technical possibilities, recommend effective solutions, define delivery targets and communicate progress, risk, status reporting, etc.
- Drive design of operational solutions with the internal and external clients incl. identifying client s needs and translating them into technical specifications in consideration of technical capabilities and limitations Incl. Introduce / suggest the client pro-actively new improvements / new solutions in their databases that results in driving revenue and enabling simpler, more enduring and cost-efficient database production for NIQ.
- Prepare and communicate impact analysis on syndicated data at country or category level.
- Capture and share lessons learned related to solved issues.
- Identify gaps and areas for improvement in the process.
- Contribute to resolving elements of regional & global clients queries via collaboration with other countries.
- Accountable for E2E timely and accurate resolution of operational client requests and issues, incl. direct client communication for: Database Services (structural changes / change requests, new deliverables setup), incl. Feasibility studies.
- Product Coding.
- Data Quality Issues excl. Coverage & Unusual Trends.
- Support in resolution of other operational client queries, with communication back to Customer Support team for: Data and Methodology Questions.
- Unusual Trends & Coverage (part of Data Quality Issues).
- Triage tickets and cooperate closely with various operations departments to resolve client queries through an efficient workflow - being the only gate way for Commercial teams to Data Ops departments.
- Responsible for ensuring SLA & service standards - for query types Operations Client Partner is responsible for.
- Operational client requests and issues resolution include among others also DDM.
- Use available operational tools to perform all necessary verifications and investigations: Epics, OGRDS, Brandbank product library, eClipse, NRSP, eForte, Discover, CSO/MSDynamics.
- Qualifications Bachelor's Degree or equivalent experience.
- Combination of operational skills and client orientation, demonstrates willingness to understand operational end-to-end processes and able to translate business expectations into technical specifications.
- Strong technical understanding of the operations production platforms and capabilities to secure the necessary translation of client requirements into a technical specification.
- Good understanding of the local FMCG industry.
- Good relationship management skills to effectively liaise with commercial, clients and various operational teams.
- Well-developed analytical skills and very good attention to details.
- Proactive attitude in recommending suitable solutions, demonstrates a Can-Do & results-oriented attitude.
- Independent in executing tasks, driving progress and working out solutions.
- Ability to work effectively in a team to achieve goals together.
- Problem solving skills.
- Time management skills.
- Strong communication skills in both Thai and English, both verbally and in writing, along with the ability to present complex operational topics simply.
- Good Excel knowledge is a must.
- Additional Information
- Our Benefits.
- Flexible working environment.
- Volunteer time off.
- LinkedIn Learning.
- Employee-Assistance-Program (EAP).
- NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including rÃĐsumÃĐ screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.
- About NIQ.
- NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
- For more information, visit NIQ.com.
- Want to keep up with our latest updates?.
- Follow us on: LinkedIn | Instagram | Twitter | Facebook.
- Our commitment to Diversity, Equity, and Inclusion.
- At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion.
Skills:
Procurement
Job type:
Full-time
Salary:
negotiable
- Build and maintain strong networking and C-suite engagement with key players & Sales personas across broad base of client targets.
- Confidence & credibility to talk to a wide range of decision influencers.
- Demonstrate the highest commitment to sales force penetration and retention.
- Demonstrable knowledge of the CPG and Retail industry, understanding how trade and business needs are changing and how Nielsen s IQ solutions can help solve client business issues.
- Responsible for developing case studies & client testimonials. Present at client/ Retailer events, external industry events.
- Full understanding of Nielsen s IQ portfolio and interconnectedness of different solutions.
- Understanding Client Needs.
- Has a deep understanding of customer business around (pricing, assortment, distribution and execution) and can reframe and challenge the way customers view their businesses.
- Clearly understands the needs of different personas at the client end - Sales, Commercial Directors, Revenue Management, Category Management and Retailers and how a particular solution can deliver outcomes.
- Available during final presentation of results to ensure client satisfaction, actionable recommendations and additional opportunity detection.
- Sales Management.
- Deployment of necessary solutions around personas as part of sales planning process.
- Able to drive team towards sales targets, visibility of all opportunities and risk, ensures the team has tight pipeline and proposal tracking systems.
- Comfortable negotiating with senior clients and knows what levers to use. Clearly links the value of Nielsen's IQ SEFF products and solutions with the price to overcome objections. Pre-empts stakeholder objections and pushes the client to a favorable outcome.
- Planning and Forecasting.
- Owns the business plan: financial target/proposal submission/revenue on hand/pipeline for its group of clients/solutions.
- Takes overall accountability for business planning and implementation. Tracks the financial performance of clients.
- Sound understanding of profitability and EBITDA and how this relates to all proposals and sales.
- Knows how Nielsen s IQ and competitor offerings are priced and is aware of the client budgets.
- Team Management and Collaboration.
- Relentless curiosity to learn from & share with Analytics peers from APAC markets and beyond.
- Team Management if required (including day-today management, check-ins, one to ones, year-end admin. Etc.) Coaching and training of others on the team).
- Works continuously with CBPs, Commercial Leaders, PL, Delivery COE team & other Analytics APAC leaders to ensure that leads and opportunities are picked up, pertinent information about clients is shared and the relevant people are consulted and/or informed of key activity on an account.
- Qualifications Solution led commercial leader with strong expertise in merchandising and space planning.
- 10+ years of experience across merchandising, space planning, and retail analytics.
- Proven success in solution selling, including closing large, strategic enterprise deals.
- Demonstrated experience selling complex, configurable platforms and digital solutions.
- Track record of leading end to end sales cycles, from discovery and needs assessment through to deal closure.
- Strong capability in navigating and managing multi stakeholder client environments (IT, Business, Procurement, Senior Leadership).
- Experience driving high value upsells, large ticket deals, and multi country RFPs.
- Deep exposure to merchandising and space planning tools and technologies.
- Additional Information
- Our Benefits.
- Flexible working environment.
- Volunteer time off.
- LinkedIn Learning.
- Employee-Assistance-Program (EAP).
- NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including rÃĐsumÃĐ screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.
- About NIQ.
- NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
- For more information, visit NIQ.com.
- Want to keep up with our latest updates?.
- Follow us on: LinkedIn | Instagram | Twitter | Facebook.
- Our commitment to Diversity, Equity, and Inclusion.
- At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion.
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