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Skills:
Accounting, Oracle, Financial Reporting
Job type:
Full-time
Salary:
negotiable
- Centralize P2P accounting SSC team who are responsible for handling mass transactional accounting activities related to Account Payable (AP), Account Receivable (AR), Fixed Assets (FA), etc. across Krungsri Group.
- Prepare appropriate environments both related processes and authority requirements to ensure that we provide SSC services to each subsidiary with strong controllership as well as compliance with related regulatory requirements i.e. power of attorney, user authorization to access system, related party transactions, etc.
- Ensure that Accounting SSC team provide excellence services with accuracy, completeness and timely according to their related policies and procedures to minimize any impact or/and potential exposure to subsidiaries.
- Ensure accounting entries related to P2P accounting activities completely generated by Oracle P2P and be reconciled with Oracle P2P GL on timely basis.
- Work closely and coordinate with accounting team of subsidiaries to ensure that Accounting SSC perform, complete, deliver and support business units promptly per their requirements needed.
- Leverage Oracle Finance System and related Finance system platform to optimize related processes continuously for productivity improvement as well as controllership.
- Perform ad hoc assignment.
- Review SSC activities related to Account Payable (AP), Account Receivable (AR), Fixed Assets (FA), etc. across Krungsri Group.
- Bachelor s or Master s degree in Accounting, Finance & Banking, Business Administration, Economics, or any related field.
- Minimum 2 years of experience in accounting or finance, preferably in a shared services or corporate environment. Experience in accounts payable, receivables, general ledger, and financial reporting is required.
- Banking business.
- Accounting position of other businesses e.g. Asset Management, Auto Business, Securities etc.
- Good knowledge of banking services and interested in financial services and technology environments.
- Talent Acquisition Department Bank of Ayudhya Public Company Limited.
- 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.
- Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
- (https://krungsri.com/b/privacynoticeen).
- Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.
- Only shortlisted candidates will be contacted"
- FB: Krungsri Career.
- LinkedIn: Krungsri.
- LINE: Krungsri Career.
Skills:
Multitasking
Job type:
Full-time
Salary:
negotiable
- วุฒิปริญญาตรีหรือสูงกว่า สาขาการบริหารธุรกิจ การจัดการ วิศวกรรม เศรษฐศาสตร์ หรือสาขาที่เกี่ยวข้อง (คุณสมบัติจำเป็น).
- มีประสบการณ์ บริหารโครงการเชิงกลยุทธ์ หรือเป็นผู้นำ PMO อย่างน้อย 7-10 ปี.
- มีผลงานที่พิสูจน์ได้ในการ บริหารโครงการขนาดใหญ่ ที่เกี่ยวข้องกับการปรับปรุงกระบวนการธุรกิจหรือการพัฒนาเทคโนโลยีใหม่.
- อายุระหว่าง 32 - 38 ปี ไม่จำกัดเพศ (คุณสมบัติจำเป็น).
- มีประสบการณ์ใน อุตสาหกรรมน้ำมัน พลังงาน ค้าปลีก หรือโลจิสติกส์ จะพิจารณาเป็นพิเศษ (คุณสมบัติจำเป็น).
- มีประสบการณ์อย่างน้อย 10 ปีในการ บริหารทีมฝึกอบรม หรือโครงการพัฒนาการบริการ.
- มีประสบการณ์ในธุรกิจ ค้าปลีก ร้านอาหาร ปั๊มน้ำมัน หรือธุรกิจบริการทั่วประเทศ จะพิจารณาเป็นพิเศษ.
- มีทักษะในการทำงานหลายอย่างพร้อมกัน (Multitasking) รวมถึง ความสามารถด้านการเป็นผู้นำและการบริหารทีม.
- มีความสามารถในการคิดเชิงกลยุทธ์และระบบ รวมทั้งสามารถเชื่อมโยง การปฏิบัติการเข้ากับกลยุทธ์ทางธุรกิจ ได้อย่างมีประสิทธิภาพ.
- ต้องมีสิทธิ์ในการทำงานในประเทศไทยตามกฎหมาย.
- พร้อม เดินทางไปปฏิบัติงานต่างจังหวัด ตามที่ได้รับมอบหมาย..
Experience:
1 year required
Skills:
Good Communication Skills, Problem Solving, Thai, English
Job type:
Full-time
Salary:
฿18,000 - ฿24,000, negotiable
- คัดกรอง ยืนยันตัวตน และลงทะเบียนผู้ป่วย.
- นัดหมายวันรักษาตามที่ทันตแพทย์กำหนด.
- รับชำระเงิน สรุปยอดประจำวัน และนำส่งแผนกการเงิน.
- Back Office.
- รับสาย-โทรศัพท์ประสานงานผู้ป่วย ทำนัด เลื่อนนัด ยกเลิกนัด และติดตามอาการ.
- โทรยืนยันนัดหมายล่วงหน้า 3 วัน.
- ตอบแชทไลน์และให้ข้อมูลเกี่ยวกับการเข้ารับบริการ.
- พร้อมทั้งประสานงานกับหน่วยงานที่เกี่ยวข้อง จัดทำรายงาน และปฏิบัติงานอื่น ๆ ตามที่ได้รับมอบหมายจากผู้บังคับบัญชา.
Experience:
1 year required
Job type:
Full-time
Salary:
negotiable
- Job Number26025314
- LocationBangkok Marriott Hotel The Surawongse, 262 Surawong Road Si Phraya, Bangkok, Bangkok, Thailand, 10500
- ScheduleFull Time
- Located Remotely?N
- Position Type Non-Management
- POSITION SUMMARY - F&B and Event Service Expert.
- Our jobs aren t just about putting food on the table or serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our F&B Service Experts is skilled in a wide range of event functions and able to take the initiative and deliver a wide range of services to make sure that guests experience is well taken care of from start to finish. Whether setting tables and event materials communicating with the kitchen, interacting, and serving guests, or cleaning work areas and supplies, the F&B Service Expert makes transactions feel like part of the experience.
- Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- PREFERRED QUALIFICATIONS.
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year of related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None.
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
- Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of Wonderful Hospitality. Always. by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
- JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That s The JW Treatment&trade. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Experience:
1 year required
Skills:
Finance, Good Communication Skills, Negotiation
Job type:
Full-time
Salary:
negotiable
- Proactively call and pitch suppliers to obtain specific prices for targeted products, ensuring competitiveness and alignment with business goals. Identify and source potential products by evaluating suppliers supply chain capabilities and cost structures.
- Drive performance by achieving sourcing, sales, and margin targets while maintaining a strong focus on KPIs. Monitor SKU and supplier performance, analyze market trends, and implement improvement initiatives to enhance business results.
- Build and maintain strong supplier relationships to support initiatives such as COGS renegotiation and clearance of slow-moving SKUs. Collaborate with cross-functional teams,including onboarding, warehouse, operations, and finance, to ensure smooth execution and continuous improvement across processes.
- Assist suppliers in resolving various challenges they encounter within the SCS business. Provide guidance and support to help them navigate operational hurdles, ensuring they can effectively contribute to the overall success of the program.
- Requirements: A goal-oriented mindset with strong resilience under pressure. Ability to maintain focus and productivity in fast-paced and challenging environments.
- Minimum of 1-2 years of experience in procurement, sourcing, or supply chain management, preferably in a retail or e-commerce environment. Good communication skills. Fluent Chinese speakers are preferred.
- Ability to effectively communicate with suppliers and cross-functional teams, fostering collaboration and understanding.
- Proven negotiation skills with a strong ability to influence and persuade suppliers. Experience in managing complex negotiations and achieving favorable outcomes.
- Strong ability to identify issues and develop effective solutions.
Skills:
Accounting, Oracle, Financial Reporting
Job type:
Full-time
Salary:
negotiable
- Centralize P2P accounting SSC team who are responsible for handling mass transactional accounting activities related to Account Payable (AP), Account Receivable (AR), Fixed Assets (FA), etc. across Krungsri Group.
- Prepare appropriate environments both related processes and authority requirements to ensure that we provide SSC services to each subsidiary with strong controllership as well as compliance with related regulatory requirements i.e. power of attorney, user authorization to access system, related party transactions, etc.
- Ensure that Accounting SSC team provide excellence services with accuracy, completeness and timely according to their related policies and procedures to minimize any impact or/and potential exposure to subsidiaries.
- Ensure accounting entries related to P2P accounting activities completely generated by Oracle P2P and be reconciled with Oracle P2P GL on timely basis.
- Work closely and coordinate with accounting team of subsidiaries to ensure that Accounting SSC perform, complete, deliver and support business units promptly per their requirements needed.
- Leverage Oracle Finance System and related Finance system platform to optimize related processes continuously for productivity improvement as well as controllership.
- Perform ad hoc assignment.
- Review SSC activities related to Account Payable (AP), Account Receivable (AR), Fixed Assets (FA), etc. across Krungsri Group.
- People Development - develop and improve skills, knowledge and expertise of Coachs Team member by providing them with training and arranging knowledge testing in order to improve SSC productivity and effectiveness.
- Bachelor s or Master s degree in Accounting, Finance & Banking, Business Administration, Economics, or any related field.
- Minimum 10 years of experience in accounting or finance, preferably in a shared services or corporate environment. Experience in accounts payable, receivables, general ledger, and financial reporting is required.
- Banking business.
- Accounting position of other businesses e.g. Asset Management, Auto Business, Securities etc.
- Good knowledge of banking services and interested in financial services and technology environments.
- At least 5 years of experience in managing team.
- Talent Acquisition Department Bank of Ayudhya Public Company Limited.
- 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.
- Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
- (https://krungsri.com/b/privacynoticeen).
- Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.
- Only shortlisted candidates will be contacted"
- FB: Krungsri Career.
- LinkedIn: Krungsri.
- LINE: Krungsri Career.
Experience:
1 year required
Skills:
Able to work as a shift, Good Communication Skills, Service-Minded, Thai
Job type:
Full-time
Salary:
฿18,000 - ฿22,000, commission paid with salary
- ค้นหา CS สายบวก! ไม่ใช่แค่คอยตอบแชท แต่พร้อมที่จะดูแลเชิงรุก กระตุ้นยอดขาย เพื่อรับค่าคอมฯ แบบจุใจ! เบื่อไหมกับการเป็น CS ที่นั่งรอตอบคำถามตามสคริปต์ไปวันๆ? ที่นี่เรามองหา "นักแก้ปัญหาและนักสร้างโอกาส"! หน้าที่ของคุณไม่ใช่แค่ Support แต่คือการดูแลลูกค้าอย่างใกล้ชิด ติดตามผลลัพธ์ ทำให้ลูกค้ารักสินค้าและบริการของเรา กระตุ้นการตัดสินใจซื้อ และสนุกไปกับการ Upsell ยิ่งคุณดูแลลูกค้าได้ดีเยี่ยมเท่าไหร่ รายได้จาก "ค่าคอมมิชชั่น" ของคุณก็จะยิ่งพุ่งสูงขึ้นเท่านั้น! ถ้าคุณรักงานบริการและมีสายเลือดนักขายแฝงอยู่. มาร่วมเติบโตไปด้วยกัน!
- Support 80% / Follow-up & Upsell 20%.
- ความรับผิดชอบหลัก (Key Responsibilities).
- Multichannel Support: ให้คำแนะนำและแก้ไขปัญหาการใช้งานระบบ Paxel ผ่านทาง Live Chat, Email, Social Platform และทางโทรศัพท์ผ่าน ระบบ call-center อย่างมืออาชีพและสุภาพ.
- Proactive Engagement: ติดตามสถานะการใช้งานของลูกค้า (Monitoring) และติดต่อสอบถามหรือให้คำแนะนำเพิ่มเติมก่อนที่ลูกค้าจะแจ้งปัญหาเข้ามา เพื่อเพิ่มอัตราการต่ออายุสมาชิก (Retention).
- Technical Troubleshooting: วิเคราะห์และแยกแยะปัญหาทางเทคนิคเบื้องต้น สามารถอธิบายขั้นตอนการแก้ไขที่ซับซ้อนให้กลายเป็นเรื่องง่ายสำหรับลูกค้า และประสานงานกับทีม Developer หรือฝ่ายที่เกี่ยวข้อง เพื่อแก้ไขปัญหาทางเทคนิคให้ลูกค้าอย่างรวดเร็ว.
- CRM & Task Management: บันทึกข้อมูลลูกค้าและจัดการเคสอย่างเป็นระบบผ่านโปรแกรม CRM และติดตามความคืบหน้าของงานผ่าน Task Management เพื่อไม่ให้ตกหล่น.
- Knowledge Base Contribution: รวบรวมคำถามที่พบบ่อย (FAQs) เพื่อช่วยทีมพัฒนาคู่มือการใช้งาน (Manual) หรือบทความ Knowledge Base บนเว็บไซต์.
- Shift Work: สามารถเข้ากะตามช่วงเวลาที่กำหนดเพื่อให้ครอบคลุมการดูแลลูกค้าอย่างต่อเนื่อง.
- Experience: มีประสบการณ์ด้านงานบริการลูกค้า (Customer Service) อย่างน้อย 1-2 ปี หากมีประสบการณ์ในธุรกิจ SaaS หรือ Tech Startup จะได้รับพิจารณาเป็นพิเศษ.
- Communication Skills: มีทักษะการสื่อสารดีเยี่ยม สามารถจับประเด็นสำคัญได้ไว ใช้ภาษาไทยได้อย่างถูกต้อง สุภาพ และมีน้ำเสียงที่เป็นมิตร (Service Mind).
- Analytical Thinking: มีตรรกะในการคิด (Logic) ที่ดี สามารถแยกแยะความสำคัญของปัญหา และตัดสินใจแก้ไขสถานการณ์เฉพาะหน้าได้อย่างใจเย็นและเป็นระบบ.
- Tech Savvy: เรียนรู้การใช้งานซอฟต์แวร์ใหม่ๆ ได้รวดเร็ว หากใช้โปรแกรมกลุ่ม Task Management (เช่น Notion, CODA, Trello) หรือ CRM (เช่น HubSpot, Zendesk) ได้จะพิจารณาเป็นพิเศษ.
- Emotional Intelligence: มีความฉลาดทางอารมณ์สูง (EQ) สามารถรับมือกับลูกค้าที่กำลังหงุดหงิดได้ด้วยความเข้าใจและอดทน.
- Ownership: มีความรับผิดชอบสูง ตื่นตัวในการทำงาน (Active) ไม่รอให้งานเดินเข้ามาหา แต่พร้อมเดินเข้าหางาน.
- Mindset: มี "Growth Mindset" และ "Empathy" (ความเข้าใจอกเข้าใจลูกค้า) มุ่งเน้นการแก้ปัญหาที่ต้นเหตุ ไม่ใช่แค่แก้ปัญหาให้จบเป็นครั้งคราว.
- หากสื่อสารภาษาอังกฤษได้ จะพิจารณาเป็นพิเศษ (สินค้าและบริการของเรารองรับทั้งในไทยและทั่วโลก).
- Education: ปริญญาตรีทุกสาขา.
- ประกันสังคม.
- โบนัสประจำปี (ตามผลประกอบการบริษัท).
- งานเลี้ยงสังสรรค์ประจำปี.
- ค่ากะ.
- Incentive/Commission (ตามโครงสร้างบริษัท/ผลประกอบการ).
- Work From Home (ขึ้นอยู่กับความสามารถและความรับผิดชอบ กำหนดโดยผู้บังคับบัญชา).
Experience:
4 years required
Skills:
Automation, Risk Management, Compliance, English
Job type:
Full-time
Salary:
negotiable
- Lead and oversee the end-to-end operations of ShopeePay Customer Service teams, including both Level 1 (L1) and Level 2 (L2) support.
- Lead and manage cross-functional CS-related projects (e.g., new process rollouts, system enhancement, automation initiatives) from initiation to execution, ensuring alignment with business goals and timely delivery.
- Act as PMO for CS function, including project planning, resource allocation, progress tracking, and risk management.
- Ensure delivery of excellent customer experience by managing daily workflows, team performance, and service quality.
- Collaborate cross-functionally with product, operations, and compliance teams to resolve recurring issues and enhance service standards.
- Prepare and present performance reports, root cause analysis, and action plans to stakeholders and management.
- Requirements: Bachelor s or Master s degree in Business, Operations, or a related field.
- 4+ years of experience in customer service or project management, with at least 1 year in a leadership role.
- Proven track record in managing large support teams and delivering service excellence in a fast-paced environment.
- Strong analytical mindset with experience in interpreting performance data and driving metrics-based improvements.
- Excellent communication, people management, and conflict resolution skills with good command of English.
- Familiarity with fintech, payments, or digital wallet services is an advantage.
- Strong logical and analytical thinking.
- SQL and coding skills are a plus e.g. Google App Script, JavaScript, Python etc.
Job type:
Full-time
Salary:
negotiable
- ให้คำแนะนำด้านเทคนิคแก่ลูกค้าในกลุ่มอุตสาหกรรม เกษตร เครื่องจักรหนัก และสถานีบริการน้ำมัน เกี่ยวกับการใช้น้ำมันหล่อลื่นและน้ำมันเชื้อเพลิงอย่างถูกต้อง รวมถึงการแก้ไขปัญหาทางเทคนิค (Troubleshooting).
- สนับสนุนทีมงานฝ่ายขาย (Account Manager) ในการนำเสนอผลิตภัณฑ์และบริการทางเทคนิค เพื่อสร้างความพึงพอใจและเพิ่มโอกาสทางธุรกิจ (Upsell / Cross-sell).
- ดำเนินการตรวจสอบและวิเคราะห์คุณภาพผลิตภัณฑ์จากการใช้งานจริง (Used Oil Analysis / Fuel Quality Check) เพื่อวินิจฉัยสาเหตุของปัญหาและเสนอแนวทางปรับปรุง.
- สนับสนุนการทดสอบภาคสนาม (Field Trial / Performance Test) เพื่อประเมินประสิทธิภาพผลิตภัณฑ์ในสภาวะการใช้งานจริง และรวบรวมข้อมูลเพื่อพัฒนาผลิตภัณฑ์ใหม่.
- จัดทำรายงานทางเทคนิคและฐานข้อมูลลูกค้า (Technical Report / Service Record) เพื่อใช้ในการติดตามผล วิเคราะห์แนวโน้มปัญหา และสร้างแนวทางการพัฒนาในอนาคต.
- ประสานงานกับหน่วยงานวิจัยและพัฒนาผลิตภัณฑ์ (R&D) เพื่อปรับปรุงคุณภาพผลิตภัณฑ์และบริการให้ตรงกับความต้องการของตลาด.
- ให้การฝึกอบรมและถ่ายทอดความรู้ทางเทคนิคแก่ฝ่ายขาย คู่ค้า และลูกค้า เพื่อเพิ่มศักยภาพในการใช้งานผลิตภัณฑ์อย่างมีประสิทธิภาพ.
- เข้าร่วมและสนับสนุนกิจกรรมทางเทคโนโลยี เช่น การประชุมสัมมนาอุตสาหกรรม (Technology Conference / Sector Seminar) และเป็นตัวแทนบริษัทในเวทีภายนอก.
- วิเคราะห์และเสนอแนวทางในการเพิ่มประสิทธิภาพการดำเนินงาน ลดต้นทุน และเพิ่มความคุ้มค่าทางเศรษฐศาสตร์ของโครงการที่ได้รับมอบหมาย.
- ควบคุมและติดตามการดำเนินงานให้เป็นไปตามมาตรฐานระบบบริหารคุณภาพ ISO9001, ISO14001 และ IATF16949.
- ปฏิบัติงานด้วยความปลอดภัยสูงสุด และส่งเสริมวัฒนธรรมความปลอดภัยในการทำงานทั้งภายในและภายนอกองค์กร.
- ปริญญาตรี ปริญญาโท สาขาวิศวกรรมศาสตร์ วิทยาศาสตร์ เครื่องกล เคมี ปิโตรเลียม หรือสาขาอื่นที่เกี่ยวข้อง.
- มีความรู้และความเข้าใจเกี่ยวกับผลิตภัณฑ์น้ำมันหล่อลื่นและน้ำมันเชื้อเพลิง รวมถึงกระบวนการใช้งานในภาคอุตสาหกรรมและเครื่องจักรกล.
- มีทักษะในการวิเคราะห์ปัญหาทางเทคนิค การทดสอบผลิตภัณฑ์ และการตีความผลการทดสอบอย่างเป็นระบบ.
- มีทักษะการสื่อสาร การประสานงาน และการนำเสนอ สามารถถ่ายทอดข้อมูลทางเทคนิคให้ผู้เกี่ยวข้องเข้าใจได้ชัดเจน.
- มีความรู้พื้นฐานด้านกฎหมายและมาตรฐานที่เกี่ยวข้องกับผลิตภัณฑ์น้ำมันเชื้อเพลิงและน้ำมันหล่อลื่น.
- มีความสามารถในการบริหารโครงการ และทำงานร่วมกับหน่วยงานภายในและภายนอกองค์กรได้อย่างมีประสิทธิภาพ.
- สามารถใช้ภาษาอังกฤษในการสื่อสารและจัดทำรายงานทางเทคนิคได้ดี.
- มีความเข้าใจในหลักความปลอดภัยในการทำงาน และสามารถปฏิบัติงานภาคสนามได้.
- สามารถเดินทางไปปฏิบัติงานต่างจังหวัดได้.
Experience:
3 years required
Skills:
English
Job type:
Full-time
Salary:
฿20,000 - ฿30,000
- Coordinate with Sales, Business Development, and Key Account teams to obtain shipment instructions and follow SOP requirements.
- Collaborate with customers, carriers, suppliers, vendors, and related departments for export processes.
- Follow up on orders and keep customers informed about cargo movement.
- Handle all relevant export documents.
- Create job files and issue reconciliation sheets.
- Take responsibility for problem-solving, following up on requests and addressing customer issues.
- Ensure the quality and accuracy of work to meet company standards and objectives.
- Recheck debit/credit from overseas and complete billing to customers, overseas agents, and all vendors.
- Perform additional duties as assigned by the Manager.
- Diploma or bachelor s degree or higher in any fields.
- 3-5 years experienced in Logistics, Shipping/, Airline/ Freight Forwarder business. Import & Export.
- Preferably with working experience and knowledge in Multinational logistics.
- Pleasant personality, Service-orient minded and Self-motivated.
- Proficient in MS-office (Excel, Word, and Power Point).
- Good command both speaking & writing in English..
Skills:
Usability Testing, Product Design, Sketch
Job type:
Full-time
Salary:
negotiable
- Map end-to-end customer journeys, identifying touchpoints and gaps in the experience.
- Use journey maps to highlight opportunities for improvement.
- Design detailed service blueprints, showcasing the interaction between customers, employees, and technology.
- Optimize operational processes to enhance the service delivery.
- Create wireframes, prototypes, and user flows for digital products.
- Design user interfaces and crafting intuitive interactions.
- Ensure designs are accessible, inclusive, and responsive across devices.
- Conduct user interviews, surveys, and usability testing to gather insights.
- Analyze user behavior, needs, and pain points to inform design decisions.
- Plan and execute A/B testing, usability sessions, and analytics reviews.
- Iterate on designs based on data-driven feedback and user input.
- Facilitate workshops with stakeholders to co-create solutions.
- Work with cross-functional teams, including PO, PM, Developer, Marketing, Sales, and Customer support, to align on service objectives and Design..
- Customer insight reports and recommend action items.
- User personas, journey maps, and empathy maps.
- Wireframes and high-fidelity prototypes.
- Service blueprints.
- Bachelor s or Master s degree in Product Design, Human-Computer Interaction (HCI), Psychology, or related fields. Business Administration or Marketing (with experience in customer-centric roles)..
- Design Thinking Tools & Technique.
- Proficiency in design tools like Figma, Sketch, Adobe Creative Suite, and prototyping tools.
- Familiarity with usability testing platforms and service design methodologies..
- Strong problem-solving and critical thinking.
- Excellent communication and storytelling skills to convey ideas effectively.
- Collaborative mindset with the ability to work across departments and levels..
- 2+ years of professional experience in UX design, service design, or related roles.
- Experience in any industry, financial services as a plus.
- A diverse portfolio showcasing successful UX and service design projects.
- Examples of user journey maps, wireframes, prototypes, and service blueprints.
- Proven ability to work with cross-functional teams, including developers, marketers, and customer support.
- Evidence of staying current with UX and service design trends through conferences, webinars, or personal projects..
- Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
- (https://krungsri.com/b/privacynoticeen).
- Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.
- Only shortlisted candidates will be contacted".
- FB: Krungsri Career.
- LINE: Krungsri Career..
Skills:
English
Job type:
Full-time
Salary:
negotiable
- Communicate with customers via phone, email, and chat.
- Provide accurate information about products, payments and refunds.
- Collaborate with internal departments to fulfil customer needs.
- Minimum 1 year of customer service experience.
- Fresh graduate also welcome.
- Fluent in English.
- Excellent verbal, written, and interpersonal skills.
- Ability to multi-task, organize, and prioritize efficiently.
- Flexible with rotational shifts, including nights and overnights.
- Available to start immediately.
Job type:
Full-time
Salary:
฿40,000 - ฿55,000, negotiable
- Develop and manage the branch s service strategy and service standard by customer segment to achieve the highest levels of customer satisfaction.
- Develop and drive all nationwide branches to follow assigned service standard and deliver the best-in-class service quality to gain loyalty and high customer engagement of each customer segment e.g. retail, high net worth, SME, corporate, and Japanese customers.
- Manage and control service standard measurement at branches i.e. CCRP, Waiting time, ...
- Identify area for improvements in order to improve process and/or experience as a result of customer survey (NPS/SQ/Verbatim), waiting time report, and CCRP report.
- Drive all branch employees to have service skill and excellent service & customer centric mindset through various tools such as activities, campaigns, R&R, Distribution Award.
- Bachelor s degree or higher in Business Administration, Management, Marketing, Service Management, or a related field.
- 2-5 experience in branch operations, service quality, customer experience, or service standard management.
- Experience working with or supporting multiple branches / nationwide branch network.
- Good data analytic, strong in storytelling, presentation and communication skills.
- Interpersonal and Negotiation skills.
- Bank of Ayudhya Public Company Limited.
- 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.
Job type:
Full-time
Salary:
negotiable
- Job Number26025320
- LocationBangkok Marriott Hotel The Surawongse, 262 Surawong Road Si Phraya, Bangkok, Bangkok, Thailand, 10500
- ScheduleFull Time
- Located Remotely?N
- Position Type Non-Management
- Marriott International olarak, kapısı herkese açık ve fırsata erişim imkânı sunan bir eşit fırsat işvereni olmaya kararlıyız. Çalışma arkadaşlarımızın, özgün arka planlarına değer verilen ve geçmişleriyle birlikte kabul gördükleri bir iş ortamını etkin bir şekilde teşvik ediyoruz. En güçlü yanımız, çalışma arkadaşlarımızın beraberlerinde getirdikleri zengin kültür, yetenek ve deneyimlerdir. Kişinin engellilik durumuna, askerlik durumuna veya yürürlükteki yasalarla korunan diğer durumlara dayalı ayrımcılık da dâhil olmak üzere, her türlü ayrımcılığa karşıyız.Marriott Hotels, dünyanın dört bir yanında alışageldiğiniz rahatlığı sağlamaya devam ederken her fırsatta yenilikçi yaklaşımını sürdürüyor ve misafirperverlik sanatını daha da geliştirmeye çalışıyor. Bir Marriott Hotels çalışanı olarak, yaşayan mirasımızı destekleyip geliştiren, düşünceli, samimi ve geleceğe bakan bir hizmet anlayışıyla "Mükemmel Misafirperverlik. Her Zaman" sözünü yerine getirmeye yardımcı olursunuz. Sizi dünya genelinde misafirperverlikle eş anlamlı olan Marriott Hotels'de bir kariyer keşfetmeye davet etmekten gurur duyuyoruz. Marriott Hotels'e katılarak, Marriott International çatısı altındaki bir markalar portföyüne katılırsınız. İşinizi en iyi şekilde yapabileceğiniz yeri tercih edin, amacınızı gerçekleştirmeye başlayın, mükemmel bir küresel ekibin üyesi olun ve hayallerinize ulaşmayı başarın.
- JW Marriott, Marriott International'ın lüks portföyünün bir parçasıdır ve dünyanın dört bir yanındaki şehirlerde ve farklı tatil yerlerinde 100'ü aşkın harika tesisten meydana gelir. JW, çalışanlarımızın önce geldiğine inanır. Çünkü siz mutlu olursanız misafirlerimiz de mutlu olur. JW Marriott çalışanları kendinden emin, yenilikçi, samimi ve yaratıcıdır. Markayla aynı adı taşıyan şirketin kurucusu J.Willard Marriott'ın mirasının taşıyıcısıdır. Otellerimiz, bir topluluğun parçası olacağınız ve farklı kültürlerden iş arkadaşlarından oluşan bir grupla gerçek bir yol arkadaşlığının tadını çıkaracağınız benzersiz bir iş deneyimi sunuyor. JW; eğitim, gelişim, takdir fırsatları ve en önemlisi, bütüncül mutluluğa odaklı, tutkularınızın peşinden gidebileceğiniz lüks bir ortam vadediyor. Misafirlere son derece özenli davranmak, çalışanlarımıza gösterdiğimiz özenle başlar. İşte JW Treatment budur. JW Marriott'a katılarak, Marriott International çatısı altındaki bir markalar portföyünün parçası olursunuz. İşinizi en iyi şekilde yapabileceğiniz yeri tercih edin, amacınızı gerçekleştirmeye başlayın, mükemmel bir küresel ekibin üyesi olun ve hayallerinize ulaşmayı başarın.
Skills:
Accounting, Oracle, Financial Reporting
Job type:
Full-time
Salary:
negotiable
- Centralize P2P accounting SSC team who are responsible for handling mass transactional accounting activities related to Account Payable (AP), Account Receivable (AR), Fixed Assets (FA), etc. across Krungsri Group.
- Prepare appropriate environments both related processes and authority requirements to ensure that we provide SSC services to each subsidiary with strong controllership as well as compliance with related regulatory requirements i.e. power of attorney, user authorization to access system, related party transactions, etc.
- Ensure that Accounting SSC team provide excellence services with accuracy, completeness and timely according to their related policies and procedures to minimize any impact or/and potential exposure to subsidiaries.
- Ensure accounting entries related to P2P accounting activities completely generated by Oracle P2P and be reconciled with Oracle P2P GL on timely basis.
- Work closely and coordinate with accounting team of subsidiaries to ensure that Accounting SSC perform, complete, deliver and support business units promptly per their requirements needed.
- Leverage Oracle Finance System and related Finance system platform to optimize related processes continuously for productivity improvement as well as controllership.
- Perform ad hoc assignment.
- Review SSC activities related to Account Payable (AP), Account Receivable (AR), Fixed Assets (FA), etc. across Krungsri Group.
- People Development - develop and improve skills, knowledge and expertise of Coachs Team member by providing them with training and arranging knowledge testing in order to improve SSC productivity and effectiveness.
- Bachelor s or Master s degree in Accounting, Finance & Banking, Business Administration, Economics, or any related field.
- Minimum 10 years of experience in accounting or finance, preferably in a shared services or corporate environment. Experience in accounts payable, receivables, general ledger, and financial reporting is required.
- Banking business.
- Accounting position of other businesses e.g. Asset Management, Auto Business, Securities etc.
- Good knowledge of banking services and interested in financial services and technology environments.
- At least 5 years of experience in managing team.
- Talent Acquisition Department Bank of Ayudhya Public Company Limited.
- 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.
- Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
- (https://krungsri.com/b/privacynoticeen).
- Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.
- Only shortlisted candidates will be contacted"
- FB: Krungsri Career.
- LinkedIn: Krungsri.
- LINE: Krungsri Career.
Skills:
Project Management, English
Job type:
Full-time
Salary:
negotiable
- Bachelor's degree or above.
- Proficiency in English is Mandatory.
- 2+ years of experience in customer service or seller operation in e-commerce/logistics industry.
- Preferred Qualification(s).
- Strong ability to identify customer needs, quickly locate core issues, and have practical experience in promoting problem-solving;.
- Understanding of the entire e-commerce logistics process, familiar with common pain points and optimization directions of logistics services;.
- Excellent cross-departmental communication and coordination skills, ability to work under pressure, strong sense of responsibility, and detail-oriented;.
- Project management experience, having led or participated as a core member in logistics service optimization or customer experience improvement projects.
Skills:
Legal, English
Job type:
Full-time
Salary:
negotiable
- Partner with your assigned business unit(s) and ensure a deep understanding of business strategy and implement high-quality HR practices within the team.
- Consult with line management and provide HR guidance when appropriate, including talent development, performance management, and employee relations.
- Proactively assess team and employee development needs, make recommendations, and implement appropriate solutions.
- Manage employee disciplinary issues and provide advice to business leaders on ways to manage each case.
- Integrate and partner with HR colleagues in the Learning & Development, Compensation & Benefits, HR operations, and other HR teams to implement solutions.
- Drive employee engagement agenda for the employees in your business unit(s).
- Be the ambassador of TikTok organizational culture.
- Plan and implement organizational cultural activities.
- Bachelor s degree or above.
- 3+ years of Human Resources Business Partner in a high-growth company.
- Current or prior experience in technology, internet, or digital platform organizations, supporting fast-growing, large-scale operations in high-ambiguity legal or regulatory environments.
- Proven experience owning end-to-end HR support for large employee populations (100+ employees), including leading or acting as a key contributor to enterprise-level performance management processes (e.g. performance reviews, calibration, PPRA-type forums) across multiple markets, as well as complex organizational and workforce changes at scale.
- Excellent written and spoken business English, used as the primary working language in regional stakeholder and decision-making forums.
Job type:
Full-time
Salary:
฿16,000 - ฿21,000, negotiable
- ตอบคำถามและให้คำปรึกษาผ่านช่องทางต่างๆ เช่น Facebook, Line OA, Pantip, Website และอีเมล
- ให้ข้อมูลเกี่ยวกับสินเชื่อรถยนต์/รถมอเตอร์ไซค์ เงื่อนไข การสมัคร และโปรโมชั่น
- ติดตามลูกค้าแบบ Outbound: ติดตามลูกค้าที่ทิ้งข้อความไว้ (Abandoned Chats/Messages) ที่ยังไม่ได้รับคำตอบ
- ติดต่อกลับลูกค้าที่การสนทนาไม่จบสมบูรณ์ เพื่อให้บริการต่อเนื่อง
- โทรออกและส่งข้อความติดตาม เพื่อให้ข้อมูลเพิ่มเติม
- ทำงาน 5 วัน หยุด 2 วันต่อสัปดาห์ (วันหยุดหมุนเวียนตามตารางงาน อาจไม่ได้ตรงกับวันเสาร์ หรืออาทิตย์).
Job type:
Full-time
Salary:
negotiable
- Taking responsibility for adding register new asset, transferring, donation and sale on oracle system.
- Preparing sticker asset s number for set on requested assets.
- Retirement assets including donation, sale and built-in assets when assets need to be replaced and corrupted.
- Counting all assets in head office and branches annually.
- Servicing all requested from head office and branches for instance asset number updating etc.
- Performing and utilize the equipment/asset in stock for save cost.
- Communicate and cooperate with supervisors and coworkers.
- Receive all complains from branches and head office to improve as requested.
- Bachelor s degree or Master s degree in management, accounting, logistic or related field.
- Good interpersonal Skill and communication skill.
- Fluent English communication and computer literacy.
- Problem solving skills.
- Bank of Ayudhya Public Company Limited.
- 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.
Skills:
Accounting, Data Analysis, Data Entry
Job type:
Full-time
Salary:
negotiable
- Coordinate with internal teams and other departments and handle departmental documentation.
- Create AR documents, handle invoicing and coordinate with the Accounting Department.
- Create PR/PO/GR for vendor payments and verify invoice accuracy.
- Analyze and monitor all business growth and decline, as well as provide possible solutions and new ways to increase.
- Productivity and retail services income, customer traffic and loyalty.
- Perform data analysis and reporting, prepare documents, and extract system reports for monthly data entry.
- Coordinate with customers or partners efficiently and in a timely manner.
- Oversee ad-hoc assignments to ensure tasks are completed according to stated objectives within the required timeline.
- Upload contract documents to the system.
- Bachelor s Degree in any related field.
- Min 2-3 years' experience in Administrative Analysis and preparing document for AR Report, PR/PO and supporting.
- Skill in Data Analysis & reporting, collecting analyzing and interpreting data to find trends,
- create reports and support decision-making / prepare documents related to income and.
- Specific qualification expenses / presentation skills, use Microsoft Office esp. Power Point and Excel.
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