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Skills:

Social media, Enthusiastic, English, Thai

Job type:

Full-time

• Interact with customers and provide customer care via Social Media, Live Chat, Email and Phone Call.
• Deliver an exceptional service throughout all contact channels to customers.
• Be able to handle all requirements to meet the customer expectation.
• Have a sense of positive judgment and be able to take ownership.
• Going above and beyond to make each customer happy.
• Who are we looking for?.
• At least 1-year working experience in a customer service related function.
• Be able to work in shift time, weekends and public holidays.
• (Available for evening shift will be preferred - evening shift allowance will be provided).
• Having a strong service mind, positive thinking and can do attitude.
• Enthusiastic and adaptable.
• Strong communication and interpersonal skills.
• Good command of speaking and writing in English,Thai.
• Being able to work immediately is preferred.
• What are the benefits?.
• Flexible working arrangement along with the 1 day work from home policy.
• Employee discount & exclusive sales event.
• Flexible dress code. We encourage our employees to be themselves and be as creative, cool and fun as they want!.
• Lots of fun and engaging activities.
• Internal job rotation.
• Multi-cultural environment with over 30 nationalities from across the globe.
• Regional role with full ownership as a headquarter.

Experience:

8 years required

Skills:

Accounting, CPD License

Job type:

Full-time

• Manage Accounting function to provide monthly, Quarterly, and annual financial reports.
• Monitor and control the organization's budget.
• Control the financial closing of the company on Microsoft Navision.
• System accurately and on time.
• Overall tax control, withholding tax, VAT, import duty.
• Monitor portfolio performance in terms of collection and overdue account collateral requisition.
• Provide training to subordinates on Finance & Accounting standards and processes.
• Co-ordinate account closing with auditor.
• Record all pre-paid and accrued expenses with GL - Managing and controlling all aspects of monthly, quarter, and year-end closing, and all matters related to bookkeeping (AP, A/R & G/L) and TB.
• Ensuring all accounting transactions are accurately properly & promptly managed.
• Prepare annual budgets based on department plans and company formats and summarize Department Plans and Budgets.
• Oversee & Review AP/AR and GL transactions, including reconciliation and explanation of key movements.
• Ensure the accuracy of monthly/Quarterly/yearly book closing and the daily operating accounting tasks.
• Analyze monthly financial reports (balance sheet, income statement, and cash flows) and create financial reports for the management team.
• Prepare and Monitor cash flow, accounts, and other financial transactions.
• Liaise with the internal/external auditor, bank, and other related regulators.
• Bachelor's degree in accounting or related field.
• 8 years experience in accounting and over 4 years in Manager level.
• A CPD license is required.
• Familiar with Microsoft Navision is a plus.
• Strong verbal/ written communication in both English/ Thai.
• Strong people skills..

Experience:

No experience required

Skills:

Fast Learner, Problem Solving, Service-Minded, Work Well Under Pressure, Punctual, English, Thai

Job type:

Full-time

• Research & Analysis - Conduct in-depth research across industries and markets to understand client needs and identify potential solutions.
• Expert Sourcing - Leverage Arches' vast network and diverse platforms to identify the most relevant experts for each project.
• Expert Engagement & Assessment - Engage directly with experts, screen their qualifications, and build comprehensive assessments to ensure perfect client-expert matches.
• Expert Delivery - Facilitate insightful interactions between clients and experts, ensuring a smooth and productive interview experience.
• You'll be successful if you have:
• 1-3 years of experience in executive research, headhunting, or a related field.
• Advanced English language skills with the ability to communicate effectively with diverse clients and experts.
• A growth mindset, demonstrating a continuous desire to learn and improve your skills.
• Strategic prioritization skills, allowing you to manage multiple projects and deadlines effectively.
• Meticulous attention to detail, ensuring all deliverables are professional and of the highest quality for our professional service clients.
• The ability to work independently and take ownership of your projects, demonstrating strong autonomy and accountability.
• Critical thinking skills, including problem-solving, business analysis, and research expertise.
• Also, we require:
• Working at the Vietnam Office for Initial Training (2-3 Months) - This experience will equip you with the knowledge and skills to excel in your role and the time to bond with your team. We offer a relocation package to support your move.
• Language Proficiency - Exceptional command of Thai or Indonesian, coupled with a high level of English proficiency.
• We offer:
• Salary & Allowances.
• Compensation & BenefitsCompetitive salary with performance reviews every 6 months, with the opportunity for salary increases annually based on your performance.
• Monthly performance bonuses (up to $1000 per month).
• 13th month salary (or yearly bonus).
• Paid Leave - 12 days of annual leave, plus enhanced paid leave for special life milestones and financial support from Arches.
• Insurance - Private medical insurance (including dental).
• Relocation Support - Provision of flight to Vietnam, VISA & work permits, and accommodation.
• Self-learning budget - Up to $1000 per year.
• Career Growth.
• Rapid career advancement - Solve challenging problems for exciting startups and gain the skills and experience to propel you onto the global stage. Our rapid growth opens doors for swift promotions, putting you on a path to leadership.
• Build a high-caliber network - This role offers unparalleled exposure to industry leaders and decision-makers at top consulting and investment firms. You'll collaborate with and learn from the best, fostering valuable connections to propel your career forward.
• Engagement.
• We foster a thriving work environment with engaging team activities (quarterly dinners, company trips, social gatherings), snacks & drinks in the office, and support employee well-being through sports clubs (badminton, golf, football, etc.).
• Flexible work arrangements.
• At Arches, your dedication, talent, and drive matter most. We're a dynamic, global team at the intersection of management consulting and expert matching. We empower you to grow alongside us in a meritocratic environment no waiting for promotions, just opportunities to take the wheel..

Skills:

Single License

Job type:

Full-time

• ปฏิบัติงานประจำสาขาโดยรับผิดชอบในการให้บริการลูกค้าเกี่ยวกับธุรกรรมทางการเงินต่างๆ เช่น การรับชำระสินเชื่อและค่าบริการต่างๆ การจัดทำรายงานต่างๆ ที่เกี่ยวข้องกับสาขาให้เป็นไปตามระบบของธนาคาร รวมทั้งการให้บริการอื่นๆของธนาคาร เช่น การให้ข้อมูลผลิตภัณฑ์ต่างๆ ของธนาคาร เป็นต้น.
• การนำเสนอและให้คำแนะนำเกี่ยวกับข้อมูลผลิตภัณฑ์ต่างๆของธนาคารที่เหมาะสมกับกลุ่มลูกค้าเป้าหมายรวมทั้งสร้างความสัมพันธ์ที่ดีกับลูกค้า การรักษากลุ่มลูกค้าและการขยายฐานลูกค้าและธุรกิจของสาขาให้เป็นไปตามเป้าหมายที่สาขากำหนด.
• ปริญญาตรีหรือโท สาขาการเงินการธนาคาร, เศรษฐศาสตร์, บริหารธุรกิจ หรือสาขาอื่นที่เกี่ยวข้อง.
• มีทักษะด้านลูกค้าสัมพันธ์ รักงานบริการ มีมนุษยสัมพันธ์ดี และสามารถแนะนำผลิตภัณฑ์ในเบื้องต้นได้.
• หากมีประสบการณ์ในงานธนาคาร มีใบอนุญาตนายหน้าประกันชีวิต นายหน้าประกันวินาศภัย Single License จะได้รับการพิจารณาเป็นพิเศษ.
• หมายเหตุ ธนาคารมีความจำเป็นจะต้องดำเนินตรวจสอบและเก็บข้อมูลประวัติอาชญากรรมของผู้สมัครในตำแหน่งงานนี้เพื่อตรวจสอบคุณสมบัติหรือลักษณะต้องห้ามตามนโยบายของธนาคาร..

Experience:

No experience required

Skills:

English

Job type:

Full-time

• Contract: 3 Month.
• ขอบเขตการทำงาน .
• ทำรายงานตามที่ผู้ว่าจ้างกำหนด เช่น Daily report, Monthly report, Incident Report.
• ตรวจสอบการทำงานของระบบต่างๆ ในรูปแบบ Routine check, Realtime monitor.
• ตรวจสอบและแก้ไขปัญหาต่าง ๆ ตามคู่มือหรือวิธีการที่ผู้ว่าจ้างกำหนด.
• ติดตั้ง และรื้อถอน อุปกรณ์เพื่อให้บริการ Internet หรือ Wifi ให้แก่ลูกค้าที่มาเช่าใช้บริการ รวมถึงคอยตรวจสอบและให้คำปรึกษาในการใช้บริการ.
• ประสานงานกับลูกค้า เพื่อออกแบบงานบริการต่างๆ และติดตั้ง พร้อมส่งมอบบริการกับลูกค้า.
• งานอื่นๆตามที่ผู้ว่าจ้างกำหนด ตามความเหมาะสม.
• ในกรณีที่ทรัพย์สินของผู้ว่าจ้าง หรือทรัพย์สินในสถานที่ทำงานที่เกี่ยวข้อง ที่ผู้รับจ้างมีหน้าที่ดูแลรับผิดชอบได้รับความเสียหายถูกทำลาย สูญหายในระหว่างปฏิบัติหน้าที่ โดยความประมาทเลินเล่อของผู้รับจ้าง หรือ ในกรณีที่ผู้รับจ้างปฏิบัติหน้าที่ด้วยความประมาท ผู้รับจ้างจะต้องรับผิดชอบต่อเหตุการณ์และชดใช้ความเสียหายต่างๆ ที่เกิดขึ้นในทุกกรณี.
• ต้องปฏิบัติตามกฎหมายแรงงาน ประกันสังคม หรือกองทุนเงินทดแทน.
• วัน/เวลา/สถานที่ปฏิบัติงาน.
• วันทำงานปกติ: ตามตารางปฏิบัติงาน (อาจมีการเปลี่ยนแปลงตามความเหมาะสม) ทำ 5 วัน หยุด 2 วัน.
• เวลาทำงานปกติ: ทำงานวันละ 8 ชั่วโมง (ไม่รวมเวลาพัก).
• เวลาพัก: 1 ชั่วโมง.
• การลงเวลาทำงาน: พนักงานต้องลงเวลาทำงานทุกครั้งที่เข้างานและเลิกงาน ตามที่ผู้ว่าจ้างกำหนด.
• สถานที่ปฏิบัติงาน: ศูนย์การประชุมแห่งชาติสิริกิต หรือสถานที่ที่ผู้ว่าจ้างกำหนด.
• กรณีที่พนักงานปฏิบัติงานนอกเหนือจากวันและเวลาปกติ สามารถคิดเป็นค่าจ้างเพิ่มเติม โดยอัตราค่าจ้างจะเป็นไปตามที่ผู้ว่าจ้างกำหนด.
• วุฒิการศึกษา ปวส., ปริญญาตรี สาขา IT, Telecom หรือที่เกี่ยวข้อง.
• มีประสบการณ์หรือความรู้เกี่ยวกับด้าน IT & telecom network อย่างน้อย 1 ปี.
• สามารถปฏิบัติงานเป็นกะหรือตามช่วงเวลาที่ผู้ว่าจ้างกำหนดให้ได้.
• สามารถปฏิบัติงำนล่วงเวลาได้ตำมช่วงเวลาที่ที่ผู้ว่าจ้างกำหนดให้ได้.
• สามารถทำงานวันเสาร์ อาทิตย์ และวันหยุดนักขัตฤกษ์.
• สามารถปฏิบัติตามสถานที่ที่ผู้ว่าจ้างกำหนดหรือตามที่ได้รับแจ้งให้ปฏิบัติงาน.
• มี Service mind ที่ดี.
• มีความรู้ความสามารถในการใช้คอมพิวเตอร์ได้เป็นอย่างดี.
• ต้องมีสุขภาพร่างกายแข็งแรง เหมาะสมกับตำแหน่งงานที่รับผิดชอบ ไม่เป็นโรคชนิดหนึ่งชนิดใดต่อไปนี้.
• ต้องมีใบรับรองแพทย์การตรวจร่างกายทั่วไป.
• ไม่เคยได้รับโทษจำคุกโดยคำพิพากษาถึงที่สุดให้จำคุก เว้นแต่เป็นโทษสำหรับความผิดที่ได้กระทำโดยประมาทหรือความผิดลหุโทษ.

Experience:

No experience required

Skills:

English

Job type:

Full-time

• Address: 444 Olympia Thai Tower, 9th Floor, Ratchadapisek Road, Samsennok, Huay Kwang, Bangkok 10310.
• Working Time: Ability to work flexible, Mon-Fri, rotating shifts. 7.00-16.00,8.00-17.00,9.00-18.00.
• Benefits: SSO, Health Insurance, Health check up, Bonus 1 month (เมื่ออยู่ครบระยะสัญญา 1 ปี) .
• To support and provide how to resolve the problems on the technical assistances by telephone and remote.
• Service support and resolve problem to the end user of PC, Laptop, Basic IT operational troubleshooting support.
• Follows up with critical incidents to ensure they are resolved, requests are filled, and the customer communication is complete
• Ensures timely resolution or escalation of incidents, and promptly communicates on progress to end-users.
• Escalate the incident which beyond responsibility to Customers authorized person to make the decision such as 3rd. Party.
• Log, categorize, and prioritize all tickets in incident management system and Follow up end-to-end progress of tickets.
• Manage 3rd party escalation issues and follow up backlog tickets.
• Manage internal level 2 escalations and co-ordinate with customer.
• Analyst incident data and prepare incident weekly report and monthly report.
• Male or female, 25-35 years of age
• Bachelor Degree in Computer Engineering or any related fields
• 2 year in service and support of Computer equipment, Infrastructure, IT Service management
• Knowledge in Windows Operating System, Google platform
• Ability to work flexible
• Can communicate in English
• Service-mind and interpersonal skill is a must.
• เน้นสื่อสารภาษาอังกฤษได้.

Experience:

2 years required

Skills:

Customer Relationship Management (CRM), English

Job type:

Full-time

• Handle inquiries & complaints from online channels.
• 2-3 year experience in Call Center/Customer Services.
• Good command of English.
• Handle all incoming online channels e.g. E-mail, Facebook, Line and Website efficiently and professionally by following customer service process and ensure the request & complaints have been handling properly within timeline.
• Gather basic information of complaint and capture customer complaints by using CCRP system and / or escalate complaint case to upper level and ensure customer complaints are properly solved.
• Coordinate with various functions e.g. Registration, Collections, Sales etc. to follow up customer case and response to customer promptly.
• Coach and supervise team, investigate and solve all of issue to better handling day-to-day difficult case as well as verify non-voice channels month end report.
• Bachelor s degree or higher in Business Administration or related fields.
• Minimum 2-3 years of experience in Call Center / Customer Services (In/Outbound/Non-voice).
• Having background in Hire Purchase, Finance or Banking industry would be a plus.
• Good command of English.
• Good communication and problem-solving skills.

Experience:

2 years required

Skills:

Google Cloud Platform, System Administration, Network Administration, Microsoft Office, Software Development, English

Job type:

Full-time

• enefits: SSO, Health Insurance, Health check up, Bonus 1 Month(เมื่อทำงานครบสัญญา 1 ปี) .
• Contract Period: 1 Years (First 4 month for performance evaluation before renew contract).
• Work Place: Chamchuri Square.
• Location: 319 Chamchuri Square Building,Phaya Thai Rd, Khet Pathum Wan,.
• Krung Thep Maha Nakhon 10330.
• Work Days: Ability to work flexible, 24x7, rotating shifts.
• Working Hour: Mon - Sun and 24 Hrs. (Work 5/off 2).
• Shift: 8 AM - 5 PM, 4 PM - 12 PM, 00 AM - 8 AM .
• Receive and Response to customer inquiries via call/e-mail with prompt, accurate, and courteous replies.
• Logging and Tracking the details of customer requests and problems as tickets.
• Identify the types, categories, severity, and urgency of the ticket.
• Provide technical/non-technical phone support to customers.
• Provide remote support and/or remote maintenance to customers.
• Control and follow up customer tickets in order to comply with customers Service Level Agreement.
• Identify the ticket from customers as Maintain or non-Maintain based on customers contracts.
• Act as a further escalation point for unresolved or escalated calls;.
• Route customer tickets to proper teams to follow up and handle (both internal and external) including.
• tracking the status of tickets until closure.
• Escalate the ticket to supervisor when the ticket is going to miss SLA or has a risk to miss SLA.
• Provide report to customer upon requests.
• Maintain and/or Update customer information in the Service Desk System.
• Participate and assist in driving knowledge management process.
• Others as assigned by Project Manager/Team lead.
• Male or Female, age not over 30.
• Bachelors Degree in Computer Science, Information Systems, or IT related fields.
• 1-2 years experience in IT helpdesk or Customer Service area.
• Able to understand customer contracts, Service Level Agreement, and Scopes of work.
• Basic knowledge of Computer Hardware, Windows 10, and O365.
• Good Troubleshooting skills and Service mind.
• Good English communication skills.
• Able to work under pressure and time constrain.
• Able to work in shift and overtime.
• ต้องสื่อสารภาษาอังกฤษได้เท่านั้น.

Job type:

Full-time

• التصنيفات Food and Beverage & Culinary
• الموقع Sathorn Vista, Bangkok - Marriott Executive Apartments, 1 Sathorn Soi 3 South Sathorn Road, Bangkok, Bangkok, Thailand عرض على الخريطة
• الجدول الزمني Full-Time
• هل تقع في مكان بعيد N
• إمكانية الانتقال إلى موقع آخر N
• نوع الوظيفة Non-Management
• شركة ماريوت الدولية هي شركة توفر فرص توظيف متكافئة. نؤمن بتوظيف قوى عاملة متنوعة الخلفيات والحفاظ على ثقافة شاملة تهتم بالأشخاص في المقام الأول. نلتزم بعدم التمييز على أي أساس محمي مثل الإعاقة وحالة المحاربين القدماء أو أي أساس آخر يغطيه القانون المعمول
• يعد العالم مكان ا كبير ا وتوفر شقق ماريوت التنفيذية سكن ا مؤقت ا يشبه المنزل في أكبر وأفضل المدن للسفر التجاري في جميع أنحاء أوروبا وآسيا وأمريكا اللاتينية وأفريقيا والشرق الأوسط. انضم إلى فريق شقق ماريوت التنفيذية وساعد ضيوفنا على التكيف مع مكان جديد والشعور بالراحة والرعاية أثناء العيش بعيد ا عن المنزل. عند الانضمام إلى شقق ماريوت التنفيذية فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. كنفي المكان الذي يمكنك فيه القيام بأفضل أعمالك وابدأ هدفك وانتمي إلى فريق عالمي مذهل لتصبح أفضل نسخة منك.

Skills:

Quantitative Analysis, Compliance, Accounting

Job type:

Full-time

• Develop and implement risk models and methodologies to evaluate and measure financial risk exposure.
• Conduct in-depth quantitative analysis to assess the accuracy and effectiveness of risk models.
• Collaborate with cross-functional teams to validate risk models and ensure compliance with internal and regulatory requirements.
• Monitor and analyze market trends, risk factors, and economic indicators to refine risk models.
• Use advanced statistical techniques to identify, assess, and quantify financial risks.
• Provide insights and recommendations to optimize risk management strategies based on risk model outputs.
• Assist in the development and implementation of risk management frameworks, policies, and procedures.
• Stay updated with the latest industry developments and advancements in risk modeling techniques.
• Skills and attributes for success.
• To qualify for the role you must have.
• Minimum of bachelor's degree in accounting, finance, engineering, or another finance-related role.
• New graduates are welcome with internship experience in a similar role or working environment, preferably in professional services or client-facing role.
• Individual with experience in the Banking or Financial industry with experience in either front process, operation process, accounting process or IT will be highly considered.
• Having knowledge about Financial Modeling and coding skills i.e. Python, R studio, C+ are mandatory.
• Ideally, you'll also have.
• Individual with an experience in Banking or Insurance industry with experience in either front process, operation process, accounting process or IT will be highly considered.
• We currently are seeking a highly motivated individual to work on multiple client engagements, work with a wide variety of clients to deliver professional services, and lead business development activities.
• What we offer.
• We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.
• Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It's yours to build.
• EY | Building a better working world.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
• Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Skills:

English

Job type:

Full-time

• A strong focus on customer service.
• Prior experience in hotel front office operations is preferred.
• Excellent communication skills; fluency in English and Chinese are required.
• Be able to work shifts, weekends and public holidays.
• Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred.
• Additional InformationFluency in English and Chinese are required.

Skills:

Coordinate, Python, Java

Job type:

Full-time

• Coordinate the centralized activity control management of all Transmission Network changes.
• Control all activities related to Transmission Network changes.
• Establish procedural activities for decision fallback and rollback procedures.
• Monitor, follow up, and report on activity performance, C/A analysis reports, and provide feedback to owners and management.
• Coordinate impact assessments for all nodes of Change Control Activity.
• Qualification Bachelor's of higher degree in Computer, Telecommunication Engineering, or related fields.
• Experience in Field Engineer, Transmission Engineer.
• Strong analytical and problem-solving skills.
• Good team player with excellent interpersonal skills.
• Database management skill.
• Having basic programming skill of Python, Java will be advantage.
• Recruiter Pornvipa Phothong (พรวิภา โพธิ์ทอง)

Experience:

8 years required

Skills:

Coordinate, Cloud Computing, RESTful

Job type:

Full-time

• Performing IoT service architecture design for IoT/M2M/MEC platforms and IoT/M2M/MEC Application.
• Implementing IoT / M2M / MEC platforms and IoT/M2M/MEC Application.
• Detail Planning of IoT /M2M / MEC platforms.
• Monitoring performance of IoT / M2M / MEC platforms and services.
• Performing platform configuration and changes - Performing fault handling and preliminary troubleshooting
• Testing IoT/M2M/MEC services together with MKT and customers - Solving customer complaints & disputesSupporting routine activities related to IoT platforms and services.
• Coordinate internal department and third parties/vendors for execution of projects.
• QualificationsBachelor or master's degree in computer and Telecommunication Engineering, Computer Science, IT or in a related field.
• 8 - 13 years of experience in the Computer or Telecommunication fieldGood Knowledge on cloud computing & edge computing technology.
• Good understanding on infrastructure technic that related of TCP/IP, Switch, Router, Firewall, LBS, and DNS.
• Good understanding technic that related of IoT/M2M/MEC Network Protocols - HTTP, HTTPS, Restful, MQTT, COAP, JSON objects, API, SNMP.
• Operating System knowledge: Linux-Redhat, CenOS, Windows Server.
• Database knowledge - Mongo DB, NoSQL DB, SQL, PostgreSQL.
• Good understanding of Docker and Kubernetes operations.
• Recruiter Sunisa Bunsalee (สุนิสา บุญสาลี)

Job type:

Full-time

• Job Posting Location Shop Siam Paragon
• Job Summary เป็นที่ปรึกษาทางการขายสินค้าและบริการในร้าน AIS Retail Shop และช่องทางจัดจำหน่าย Online รวมทั้งช่วยแก้ไขปัญหาต่าง ๆ ให้กับลูกค้าได้อย่างถูกต้อง และทำให้ลูกค้าเกิดความเชื่อมั่นที่ดีต่อการบริการของ AIS อย่างสูงสุด
• Job Description เป็นที่ปรึกษาทางการขายสินค้า และบริการของบริษัท ให้กับลูกค้าที่เข้ามาใช้บริการทั้งภายในสาขา AIS Retail Shop และผ่านช่องทางการขาย Online
• แนะนำ ตรวจสอบ และแก้ไขปัญหาเบื้องต้นของการใช้ Smart Phone และสินค้าบริการอื่น ๆ ของบริษัท
• ดูแล ให้ความช่วยเหลือลูกค้าภายในสาขา หรือช่องทาง Online และจัดการข้อโต้แย้งในเชิงสร้างสรรค์ รวมทั้งสร้างความรู้สึกพึงพอใจของลูกค้าสูงสุด
• รับชำระค่าสินค้าและบริการพร้อมทั้งแนะนำช่องทางการชำระเงินผ่าน Application ให้กับลูกค้าได้อย่างถูกต้อง Recruiter Chaipob Naisanguansri (ไชยภพ นัยสงวนศรี)

Skills:

Research, Industrial Design, Usability Testing

Job type:

Full-time

• Generating insights through research with users, staff and stakeholders to shape a holistic view of the total user experience - Analyzing, consolidating, and communicating research findings to stakeholders in order to strategically frame, validate and quantify the problem being solved and help inform the wider strategic roadmap of initiatives.
• Defining key UX and organizational measurements used to track and prove the initiative delivers positive outcomes for both users and the business.
• Designing concept journeys, blueprints, and roadmaps that communicate how the total user experience can be elevated beyond the immediate product or service.
• Facilitating the collective understanding of the end-to-end, front-to-back experience by mapping the orchestration of events at the intersection of technology, business and design.
• Shaping how behind-the-scenes processes and support functions interact with each other and how these impact the design process.
• Embedding design practices within organizations to create a sustainable approach to service the needs of the user.
• Responsible for ensuring that all insights and ideas are consolidated into a holistic product/service vision (e.g in form of a Golden Thread).
• Research future trends and gather stakeholder expectations and goals.
• Enable and facilitate co-creation to derive ideas and potential solutions (providing creative methods, collaboration environment, workshop agendas, etc.).
• Create User Journeys and Service Blueprints, using systems thinking to identify root causes and prevent merely treating symptoms.
• Link user empathy with the business and organizational empathy.
• Translate insights and ideas into a compelling story.
• Utilise the process of iterative design to understand user interactions and enhance user satisfaction by improving the usability and accessibility provided when interacting with a system, product or service.
• Required Technical and Professional Expertise A bachelor's or master's degree in a relevant field such as Service Design, Interaction Design, User Experience (UX) Design, Industrial Design or a related discipline.
• Experience in design thinking methodologies, human-centered design, or other relevant design frameworks.
• Have prior working experience of 8 years or more.
• Proficiency in design tools such as Figma or other relevant software.
• Ability to create wireframes, prototypes, user flows and other design artifacts to visualize service concepts and improvements.
• Experience conducting user research, including interviews, surveys, usability testing and other methods to gather insights.
• Ability to analyze complex service ecosystems and identify opportunities for improvement.
• Skill in synthesizing research findings and data to inform design decisions.
• Understanding of banking business and its processes to align service design efforts with broader organizational objectives.
• Experience with design sprints, customer journey mapping and other design thinking techniques.
• Knowledge of coding languages and front-end development can be beneficial for prototyping and collaborating with developers (not mandatory but is a plus).
• Preferred Technical and Professional Expertise
• As the above
• About Business UnitIBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
• Wonder if IBM is the one for you?: In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
• Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
• Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
• Are you ready to be an IBMer? About IBM: IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
• Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
• Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
• Are you ready to be an IBMer?.
• About IBMAbout IBM Digital Talent for Business
• IBM Digital Talent for Business is a newly incorporated subsidiary of IBM. The purpose of this company is to develop local talent and skills, especially in the areas of digital, agile delivery, cloud-native application development, Generative AI, data engineering, and platform engineering. We aim to lead the acceleration of digital transformation initiatives to help our client achieve their transformation objectives.
• The company will adopt IBM best practices and IBM Garage Methodology to create business solutions that are underpinned by the pre-eminent technologies of our time hybrid cloud and AI. The goal is to help drive business value and outcomes quickly and efficiently. Consistent with IBM's values, the company will also help our clients to accelerate their sustainability journeys and make a positive impact on the planet and its inhabitants.
• People are critical to an organisation's success. Therefore, IBM Digital Talent for Business will cultivate a vibrant working environment and foster a continuous learning culture to help employees innovate, flourish and accelerate their skills and careers in this era of rapid digital transformation. The company will also collaborate with education institutions in Thailand to develop local digital talent who are replete with the skills needed for today and in the future.
• Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.
• Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Skills:

Coordinate, Product Owner

Job type:

Full-time

• Coordinate with Product owner and key stakeholders to clarify requirements, craft out scenarios of customer journeys, design E2E service design, prepare communication to customer, customer handling and FAQs.
• Service Design for Experience EnhancementCollect and study data to fine insights on Customer Paint Point and Top Complaints.
• Initiates a new/enhance E2E service design, base on insights and company directions.
• Conduct project feasibility and coordinate with related teams for developments.
• Customer HandlingReviews E2E Customer Handling from incidents caused by network or products / services, with product own. Plan and prepare readiness of touch points and communication.
• Communication and WordingCraft out and review key message, communication, and wording to target customers for related touch points e.g. SMS, eBill, Letter etc.
• Recruiter Chaipob Naisanguansri (ไชยภพ นัยสงวนศรี)

Job type:

Full-time

• Categoría de Empleo Rooms & Guest Services Operations
• Ubicación Bangkok Marriott Marquis Queen's Park, 199 Sukhumvit Soi 22, Bangkok, Bangkok, Thailand VER EN MAPA
• Horario Full-Time
• Ubicación remota? N
• Reubicación? N
• Tipo de Posición Non-Management
• Probar bíperes y radios para asegurarse de que el equipo de comunicación funciona debidamente. Poner objetos solicitados en las habitaciones de los huéspedes, como camas plegables y refrigeradores. Llevar a las habitaciones de los huéspedes toallas adicionales, batas de baño y otros artículos. Proporcionar a los huéspedes artículos de tocador de cortesía como pasta dentífrica, navajas de afeitar y champú. Entregar artículos (por ejemplo, alimentos, mensajes, artículos de tocador, correspondencia, faxes, paquetes, flores, artículos de regalo y artículos varios) en las habitaciones de los huéspedes. Entregar a las habitaciones de los huéspedes camas plegables, cunas, ropa blanca, artículos de tocador y otros artículos solicitados por los huéspedes.
• Cumplir con todas las políticas y procedimientos de seguridad de la compañía; informar cualquier problema de mantenimiento, peligros para la seguridad, accidentes o lesiones; completar la capacitación y certificaciones sobre seguridad. Asegurarse de que tanto el uniforme como la apariencia personal sean pulcros y profesionales. Mantener la privacidad de la información propiedad de la compañía; proteger sus bienes. Apoyar a todos los compañeros de trabajo y tratarlos con dignidad y respeto. Dar apoyo al equipo para alcanzar metas comunes. Cumplir las expectativas y los estándares de aseguramiento de la calidad. Mover, levantar, transportar, empujar, arrastrar y colocar objetos con un peso inferior a 50 libras (22,50 Kg) o su equivalente sin asistencia. Estar de pie, sentarse o caminar durante períodos prolongados o durante el turno de trabajo completo. Leer y verificar visualmente información en varios formatos (por ejemplo, las letras menudas). Inspeccionar visualmente herramientas, equipos o máquinas (por ejemplo, para identificar defectos). Alcanzar por encima de la cabeza y debajo de la rodillas, incluso agacharse, girar la cintura, arrastrar e inclinarse. Moverse por espacios angostos, confinados o elevados. Subir y bajar escalinatas y/o rampas de servicio. Efectuar otras tareas de trabajo razonables solicitadas por sus supervisores.
• APTITUDES DESEABLES
• Educación: Título de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educación General (General Educational Development, GED).
• Experiencia laboral afín: No se requiere experiencia laboral afín.
• Experiencia como supervisor: No se requiere experiencia como supervisor.
• Licencia o certificación: Ninguna
• Marriott International es un empleador que ofrece igualdad de oportunidades. Creemos en la importancia de contratar a una fuerza laboral diversa, así como apoyar una cultura inclusiva que anteponga a las personas. Nos comprometemos a respetar el principio de no discriminación por cualquier motivo protegido, como la discapacidad y condición de veterano o cualquier otra situación protegida por las leyes aplicables.
• Marriott Hotels se esfuerza por mejorar el arte de la hospitalidad, innovando siempre que puede mientras mantiene el confort de lo familiar en todo el mundo. Como anfitrión de Marriott Hotels, nos ayudarás a mantener la promesa de "Una experiencia hotelera maravillosa, siempre" con un servicio cuidado y sincero, que se adelanta a las necesidades de los huéspedes, para así mejorar este legado vivo. Con un nombre que es sinónimo de hospitalidad en todo el mundo, nos enorgullece invitarte a consultar las oportunidades de empleo de Marriott Hotels. Al unirte a Marriott Hotels, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.
• JW Marriott forma parte de la cartera de lujo de Marriott International y se compone de más de 100 hermosos hoteles en ciudades destacadas y ubicaciones de resorts privilegiadas en todo el mundo. JW cree que los empleados son lo primero, porque, si tú eres feliz, los huéspedes también lo serán. Los empleados de JW Marriott son confiados, innovadores, genuinos, intuitivos y llevan adelante el legado de la marca y del fundador de la empresa, J. Willard Marriott. Nuestros hoteles ofrecen una experiencia laboral inigualable, donde formarás parte de una comunidad y disfrutarás de verdadera camaradería con un grupo de colegas muy variado. JW crea oportunidades de capacitación, desarrollo, reconocimiento y, lo más importante, un lugar donde puedes seguir tu pasión en un ambiente de lujo enfocado en el bienestar holístico. El trato excepcional a los huéspedes empieza con el modo en que cuidamos a nuestros empleados. Este es el The JW Treatment . Al unirte a JW Marriott, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.

Experience:

4 years required

Skills:

UNIX, Linux, MongoDB

Job type:

Full-time

• Act as a system operation engineer specializing in VAS (Value-Added Services).
• Implement and maintain systems dedicated to VAS operations.
• Address performance faults and conduct initial troubleshooting as necessary.
• Monitor network and service performance to ensure optimal functionality.
• Perform system monitoring and troubleshoot to handle customer complaints effectively.
• Provide support to the NOC (Network Operations Center), serving as the first-tier team available 24/7 during on-call periods.
• Qualifications Bachelor's degree in Computer and Telecommunication Engineering, Computer Science, IT, or related field.
• 0-4 years of experience in the Computer or Telecommunication industry.
• Proficiency in Unix, Linux, and Windows operating systems, with mandatory experience in MongoDB.
• Familiarity with Shell Scripting is preferred, and knowledge of AI/ML is a plus.
• Strong analytical skills and ability to make informed decisions.
• Willingness and ability to work standby.
• Recruiter Sunisa Bunsalee (สุนิสา บุญสาลี)

Experience:

2 years required

Skills:

Enthusiastic, SQL, Excel, Thai, English

Job type:

Full-time

• Track and monitor HR announcement to ensure all new hires are granted approved access rights of Agoda's systems including Active directory and user's mailboxes.
• Track and monitor HR announcement to ensure all access rights are removed once an employee leaves the company.
• Provide support and troubleshooting for requests received via ServiceDesk and ensure all requests are completed within the agreed SLA.
• User management. Handling user account creation and deletion, password change, account lockout issue.
• Responsible for providing/removing access to shared folders.
• Managing Distribution Lists on Active Directory and Share Point.
• Responsible for resolving day-to-day issues as assigned to the GSD Operations team.
• Responsible for completing multiple projects on time and that they meet the given KPIs.
• Ability to make quick decisions, implement standards and best practices to improve the support processes.
• What you'll need to succeed:
• Fluent in Thai and English.
• Enthusiastic team player.
• Bachelor's degree in information technology, Computer Science or related field.
• Minimum 2 years' experience in IT Helpdesk, Operations support.
• Solid knowledge of SQL Database Server, Query Command are preferable.
• Good knowledge of Okta admin would be advantage.
• Good knowledge of Active directory management tools, Exchange and Share Point.
• Good knowledge of Azure AD, Exchange online or Microsoft Office 365.
• Customer Service minded, all the way.
• Great communication and interpersonal skills; a good sense of humor is always a plus.
• Organization and time management skills, analytical skills, attention to detail and accuracy.
• Must demonstrate ownership and be both proactive and reactive.
• Computer proficiency in MS Office especially MS Excel is a plus.
• Hybrid Working Model.
• WFH Set Up Allowance.
• 30 Days of Remote Working from anywhere globally every year.
• Employee discount for accommodation globally.
• Global team of 90+ nationalities.
• 40+ offices and 25+ countries.
• Annual CSR / Volunteer Time off.
• Benevity Subscription for employee donations.
• Volunteering opportunities globally.
• Free Headspace subscription.
• Free Odilo & Udemy subscriptions.
• Access to Employee Assistance Program (third party for personal and workplace support).
• Enhanced Parental Leave.
• Life, TPD & Accident Insurance.
• bangkok.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.