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Skills:

Project Management, Microsoft Office, Research, English

Job type:

Full-time

• Self Responsibility.
• Time and Project Management Skill.
• Knowledge of Broad Range of IT Equipment (Desktop, Notebook, Printer) Hardware.
• Knowledge of a Windows Operating system and Application.
• Ability to maintain and support computer hardware, and software including Microsoft Windows Operating System, Google Suite, Microsoft Office, Business Applications.
• Able to work outside normal business hours and under pressure.
• Communication skill, Presentation Skill, problem-solving skills, punctuality, team player, flexibility and self learning.
• Good in English.
• 1st level Helpdesk for day-to-day operation (both application and hardware).
• Day to Day monitoring of IT Infrastructure and / or Information Security.
• Assist in Research / Develop and Deploy a new technology.
• Manage and maintain Wide Area Network, Networking Infrastructure such as Wireless Network, Local Area Network (LAN) and Internet.
• Manage and maintain Cisco IP Phone System.
• Manage and maintain Windows server 2016,2019.
• Manage and maintain SQL Server.
• Manage and maintain client data backup system.
• Manage and maintain virtualize system.
• We thank all applicants. Please note that only short-listed candidates will be contacted for interviews.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Degrees/Field of Study preferred: Bachelor Degree - Information TechnologyCertifications (if blank, certifications not specified).
• Required Skills.
• Optional Skills.
• Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• 0%
• Available for Work Visa Sponsorship?.
• No
• Government Clearance Required?.
• No
• Job Posting End Date.

Experience:

No experience required

Skills:

Network Administration, Windows Server, Microsoft Office, System Administration, Internet Security, English

Job type:

Full-time

• Install, Reinstall, and Clone OS.
• Install, Update, and Uninstall Software.
• Setup Computer and Peripheral devices.
• Setup Printer, IP Phone, Projector, UPS, Video Conference.
• Microsoft Office, Office 365 troubleshooting.
• Computer and Peripheral, OS, and Standard Software troubleshooting.
• Basic verify and troubleshooting on Network Switch.
• Add or replace RAM, Hard disk.
• Virus scan and clean. (Base on the Customer's tools).
• Coordinate with Vendor to repair damaged or replace equipment.
• Optimize PC. (Base on the Customer's tools).
• Backup and Restore Client. (Base on the Customer's tools).
• Logging and follow up tickets.
• Any IT related task as assigned.
• Bachelor's Degree in Computer Science, Information Technology, and related fields.
• Male Age 23-30 years.
• Be familiar with Windows, MS Office or Office 365.
• Understanding of the OSI Model (At least Understanding of TCP/IP).
• Good customer service mind and customer relationship creation.
• At least 6 months experience in IT Support function or related.

Skills:

Finance, Budgeting, DevOps, Thai, English

Job type:

Full-time

• Liaison between the business-Unit and technical team to ensure the proper solutions are developed and delivered according to the business needs.
• Serve as an IT Ambassador and works closely with Business-Unit to facilitate any initiative, operational improvement and technical Advisory related to IT aspect.
• Acts independently or as a member of a BUs IT projects team, responsible for providing technical guidance concerning the business implications of the application on various systems.
• Advise and Define BU needs by assessing and documenting business opportunities, benefits, risks, and success factors of potential business solutions.
• Develop and propose financial solutions to meet business and customer needs.
• Provide options and recommend end-to-end business solution or workaround.
• Support finance on matters relating to the monthly reporting process, costing data integrity and quality, annual budgeting process, and other finance-related matters.
• Strong background in Agile methodology & DevOps environment.
• Bachelors or masters degree in Computer Science, Engineering or Accounting IT.
• Minimum of 1-3 years experience.
• Strong knowledge in business administration and market research.
• Background in Retail, Financial Services business is advantageous.
• Fluent in Thai and English communication skills.
• Require broad range of business acumen, technical knowledge and project management skills.
• Have SQL & Technical background.
• Strong planning skill.
• Strong analyzing and organizing skills.
• Able to work under pressure and tight deadlines.
• Lotus's
• Ek-Chai Distribution System Co., Ltd.
• Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Experience:

2 years required

Skills:

Microsoft Office, Microsoft Exchange, Security Design, VMware, Windows Server, English

Job type:

Full-time

• Install Configure and Upgrade Operating Systems (Windows, Linux) and common standard application software.
• Basic troubleshoots computer system, including hardware, software and network.
• Receive and Response to customer issue or change request.
• Perform change configuration of system and network equipment follow by procedure and manual.
• Escalation to higher level when requires.
• Logging, follow up and tracking the details of Customer Requests and problems as cases.
• Provide technical phone support to customers.
• Provide remote support and/or remote maintenance to customers.
• Provide reports to customers upon requests.
• Maintain and/or Update customer information in the customer database.
• Male/Female, age not over 30.
• Bachelor degree in Telecommunication Engineering, Computer Science, Computer Engineering, or IT related fields.
• 2-5 years experience in direct IT/Network/Engineering Technical support.
• Able to understand customer contracts, Service Level Agreement, and Scopes of work.
• Good command of English.
• Excellent communication skill.
• Good Troubleshooting skills.
• Experience with Remote Applications and Tools such as VNC, PC anywhere, Windows Remote Desktop,VPN, Telnet, SSH will be benefit.
• Customer Service mind.
• Able to work under pressure and time constrain.
• Basic knowledge of.
• Computer/Server Hardware,.
• Windows operating system,.
• MS Office.
• Microsoft Exchange and Outlook.
• TCP/IP, Networking.
• Network Security and VPN.
• Anti-virus software.
• Experience with below products would be benefit:
• Cisco router and switch (CCNA, CCNP).
• Microsoft Certificate (MTA, MCSA, MCSE).
• VMware Certificate.
• Public Cloud Certificate such as Azure/ AWS.
• Work Place: Interlink(Nation) Tower Bangna.
• Work Hours: Shift Work (วันหยุดไม่แน่นอน หัวหน้างานจะจัดตารางทำงานให้).

Job type:

Full-time

• Bachelor s Degree in Computer or IT related fields.
• Certification: ITIL and related.
• At least 10 years in IT services / IT Support area, Lead team more than 4 person.

Experience:

No experience required

Skills:

English

Job type:

Full-time

• Call management
• Receiving all calls from customer within agreed repose time and log call in Help desk system
• Provide solutions to customers via phone
• Analysis and solve the failure for HW, SW, application, Operation and Dispatch call to appropriate service partner
• Problem management
• Provide remote diagnostic to customer system
• Monitor progress of calls
• Escalate call which exceed the Service Level Agreement criteria
• Reporting
• Prepare call log data for manage service report
• Maintenance of call log data
• Manage and document end user manual
• On-site service
• Provide engineering on-site service according to SLA.
• Maintain inventory of IT hardware and software
• IMACD (Install, Move, Add, Change, Delete)
• Others as assigned by Project Manager/Helpdesk Supervisor.
• Male or female, 25-35 years of age
• Bachelor Degree in Computer Engineering or any related fields
• 3-5 year in service and support of Computer equipment, Network system, Infrastructure, IT Service management
• Knowledge in Windows Operating System,Microsoft Office, O365,Share point
• Ability to work flexible
• Good command of English would be advantage
• Service-mind and interpersonal skill is a must - Contract 1 Year.

Skills:

Swift, Project Management, XML, English

Job type:

Full-time

• To handle migration activities to migrate clients in existing BIB Plus to IDB (Infinity Digital Banking) and the migrated clients can utilize IDB promptly & smoothly.
• Check the client profile/access right in existing system and compare with new system to ensure consistency and client can utilize existing services in new system smoothly.
• Raise incident to IT-Helpdesk/Production Support team/TB Product in case there s production issues arise from migration activities then follow up & get back to the clie ...
• Prepare training materials for client training/send migration letter to the client including follow up.
• Call the client/send e-mail for training appointment/arrangement & follow up (Client Migration to IDB).
• Prepare/consolidate Client Migration Status Report to line manager/project team.
• To perform E2E client onboarding for complex solutions/customized deals starting from BIBPlus-Cash Management onboarding, API (Application Programming Interface), RFTS (Regional File Transfer Service-Host to Host solution), SWIFT FileAct & etc. similar to BAU staff as Technical Implementation Advisor.
• To work with Non-Standard Implementation Team to implement complex deals using structured project management tools & techniques while managing multiple client projects simultaneously to ensure customer solutions are implemented on time and within SLAs.
• Responsible for managing client expectations and ensure customer satisfaction through follow-up, client responsiveness, thorough communication, and customer training.
• Supports Corporate Bankers & Transaction Banking Sales staff when technical expertise is required on electronic banking products and solutions, training, and support.
• To manage multiple clients and projects/tasks simultaneously.
• Participate in client management and Sales/RFP opportunities on complex working capital management solutions.
• To support regional deals with various countries mandated E2E.
• Core skills & Requirements.
• Knowledge of API technology - This includes understanding the different types of APIs, how they work, how to conduct testing on a platform.
• Knowledge of Host-to-Host technology.
• Knowledge of banking product file formats e.g., Payment fate file format, XML file format, Swift MT9XX format, ISO20022 XML format.
• Experience with programming languages: This includes experience with programming languages such as Python, Java, JavaScript, or C#.
• Communication skills: The ability to communicate effectively with technical and non-technical audiences, especially in English.

Experience:

2 years required

Skills:

Google Cloud Platform, System Administration, Network Administration, Microsoft Office, Software Development, English

Job type:

Full-time

• enefits: SSO, Health Insurance, Health check up, Bonus 1 Month(เมื่อทำงานครบสัญญา 1 ปี) .
• Contract Period: 1 Years (First 4 month for performance evaluation before renew contract).
• Work Place: Chamchuri Square.
• Location: 319 Chamchuri Square Building,Phaya Thai Rd, Khet Pathum Wan,.
• Krung Thep Maha Nakhon 10330.
• Work Days: Ability to work flexible, 24x7, rotating shifts.
• Working Hour: Mon - Sun and 24 Hrs. (Work 5/off 2).
• Shift: 8 AM - 5 PM, 4 PM - 12 PM, 00 AM - 8 AM .
• Receive and Response to customer inquiries via call/e-mail with prompt, accurate, and courteous replies.
• Logging and Tracking the details of customer requests and problems as tickets.
• Identify the types, categories, severity, and urgency of the ticket.
• Provide technical/non-technical phone support to customers.
• Provide remote support and/or remote maintenance to customers.
• Control and follow up customer tickets in order to comply with customers Service Level Agreement.
• Identify the ticket from customers as Maintain or non-Maintain based on customers contracts.
• Act as a further escalation point for unresolved or escalated calls;.
• Route customer tickets to proper teams to follow up and handle (both internal and external) including.
• tracking the status of tickets until closure.
• Escalate the ticket to supervisor when the ticket is going to miss SLA or has a risk to miss SLA.
• Provide report to customer upon requests.
• Maintain and/or Update customer information in the Service Desk System.
• Participate and assist in driving knowledge management process.
• Others as assigned by Project Manager/Team lead.
• Male or Female, age not over 30.
• Bachelors Degree in Computer Science, Information Systems, or IT related fields.
• 1-2 years experience in IT helpdesk or Customer Service area.
• Able to understand customer contracts, Service Level Agreement, and Scopes of work.
• Basic knowledge of Computer Hardware, Windows 10, and O365.
• Good Troubleshooting skills and Service mind.
• Good English communication skills.
• Able to work under pressure and time constrain.
• Able to work in shift and overtime.
• ต้องสื่อสารภาษาอังกฤษได้เท่านั้น.

Skills:

Business Development, Power BI, Data Analysis, English

Job type:

Full-time

• Working with IT team to actively being the first-tier helpdesk to translate the user requirements / issues / needs into a working solution.
• Working closely with Digitization team and 3rd party provider to configuration system per user needs.
• Manage and maintenance all required data in DMS e.g. Trade promotion, price setting, customer database, PJP, etc.
• Develop sales/business report for sales unit (Fixed report, dashboard, scorecard, Power BI).
• Provide technical training to the team.
• 2-5 Years of Data analysis, International Business or System Support.
• Graduated from business Administration / Computer Science / Computer Engineering or related fields.
• Experience in web and mobile application development.
• Excellent problem-solving and analytical skills with the ability to work independently or as part of a team.
• Good command of English.