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Skills:

Problem Solving, Work Well Under Pressure, English

Job type:

Full-time

• Consistently offer professional, friendly and engaging service.
• Lead and manage all aspects of the Front desk and ensure all service standards are followed.
• Check and maintain the Duty Manager safe in accordance to the procedures set by the company.
• Advise the Front Desk Manager of any matters relating to Guests, their welfare and behavior as considered desirable for various reasons.
• Handle guest concerns and react quickly, logging and notifying proper areas.
• Attend to all Guest complaints immediately and initiate follow up. It is imperative that all Guest s complaints are dealt with promptly in order to attain Guest satisfaction and the protection of the Hotel s Interest.
• Balance operational, administrative and Colleague needs.
• Assist guests regarding hotel facilities in an informative and helpful way.
• Follow department policies, procedures and service standards.
• Follow all safety policies.
• Perform any other related duties assigned to him / her by the Front Office.
• Qualifications Previous leadership experience required.
• Previous Property Management System experience required.
• Computer literate in Microsoft Window applications required.
• University/College degree in a related discipline preferred.
• Must possess a professional presentation.
• Strong interpersonal and problem solving abilities.
• Highly responsible & reliable.
• Ability to work well under pressure in a fast paced environment.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• Excellent communication skills in both Thai and English (spoken and written).
• Additional Information Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor s learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Skills:

Scrum, English

Job type:

Full-time

• Manage and drive the delivery of complex digital banking implementation projects.
• Manage client and vendor teams in an agile delivery to drive outcomes.
• Manage the program office of the transformation office.
• Manage vendor team for testing, development and other activities.
• Support the sales process and proposal development for digital banking projects.
• About you.
• Deep knowledge of digital banking architectures and architecture approaches.
• Experienced in delivering banking project including front-office transformation, core banking replacements.
• Experienced in delivering successfully in a multi-vendor environment.
• Proven track record of delivering complex digital.
• Experienced in delivering projects agile.
• Deep understanding of technology solutions in the digital banking domain.
• Certified scrum master and/or project manager with experience handling multiple projects simultaneously.
• Language skills in at least one regional language other than English.
• Strong interpersonal and stakeholder management skills with ability to coordinate between technical and business teams.
• Excellent verbal, written communication and interpersonal skills with stakeholders at all levels.
• Able to interact with various levels of internal and external stakeholders both in written and verbal forms.
• Ability to efficiently understand client organisations and their business model and to tailor relevant processes to privacy requirements.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Degrees/Field of Study preferred: Bachelor DegreeCertifications (if blank, certifications not specified).
• Required Skills.
• Optional Skills.
• Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Available for Work Visa Sponsorship?.
• Government Clearance Required?.
• Job Posting End Date.

Skills:

Microsoft Office, Project Management, English

Job type:

Full-time

• Front-to-back office operation business analysis and business processes review, redesign and optimisation.
• Transformational change across a Financial Services organization (core banking solution implementation, technology / digital integration and cost optimisation).
• Establishment of Shared Services Centre and outsourcing function.
• Enabling technology / digital implementations like RPA, and FinTech related solutions.
• Work closely with the engagement team, Manager and client representative to deliver the projects.
• Act as the daily contact point for the clients.
• About you.
• Good understanding of key Financial Services operations trends and FinTech (including but not limited to BlockChain, RPA, Machine Learning, IOT).
• Strong analytical, interpersonal, written and verbal skills.
• A proven ability to translate client objectives into deliverable design, and develop deliverables that address complex situations.
• Knowledge of the key strategic business drivers, regulatory constraints and operational process requirements across Financial Services.
• The ability to define a strategy, develop business cases and define the target operating model (organization design, customer experience, processes).
• Strong Microsoft Office skills: MS PowerPoint, MS Excel, MS Project, MS Visio.
• Strong presentation sk ills and group facilitation.
• Demonstrated management skills, including the ability to train and develop staff, manage project budgets and develop strong client relationships.
• Excellent English and Thai written and verbal communication skills.
• Demonstrate strong inter-personal skills and good communication skills, including the ability to document reports and conduct presentations for clients and key stakeholders.
• Experience in operations excellence roles such as digital process optimisation.
• Internship experience working in Big 4 Consulting firms and/or Financial Services firms (Retail Banks, Corporate /Institutional Banks, Insurance, Asset Management, Capital Markets).
• Experience in Operations and Project Management office.
• Prior project management experience.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Bachelor Degree Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
• Required Skills.
• Optional Skills.
• Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Not Specified
• Available for Work Visa Sponsorship?.
• No
• Government Clearance Required?.
• No
• Job Posting End Date.