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Skills:

English

Job type:

Full-time

• Manage, mentor and motivate a team of customer service representatives.
• Monitor and evaluate team and individual performance, providing feedback and coaching to drive continuous improvement.
• Coordinate workflow and assign tasks to ensure efficient and effective service delivery.
• Resolve complex customer inquiries and escalations as needed.
• Identify training needs and work with the team to develop their skills.
• Collaborate with other departments to ensure a seamless customer experience.
• Maintain accurate records and generate performance reports.
• What we're looking for.
• Minimum 2 years' experience in a customer service leadership role, preferably in the call centre or financial services industry.
• Excellent communication and interpersonal skills, with the ability to effectively lead and motivate a team.
• Strong problem-solving and decision-making abilities, with a focus on providing exceptional customer service.
• Proficient in English, both written and verbal.
• Ability to work in a fast-paced, target-driven environment.
• Exceptional organisational and time management skills..
• What we offer
• Comprehensive health and life insurance coverage.
• Generous annual leave and public holiday entitlements.
• Opportunities for professional development and career advancement.
• Discounts on a variety of products and services.
• A friendly and inclusive company culture.
• If you're ready to take the next step in your career and join a dynamic and customer-focused organisation, we encourage you to apply now.

Skills:

English

Job type:

Full-time

• Review, classify and/or remove content according to client guidelines, using specific tools and channels.
• Understand and remain updated on changing client policies and guidelines.
• Investigate, resolve, and relay complex content issues to the broader Trust and Safety team.
• Serve as an advocate for the user community.
• Participate in process improvement initiatives that improve quality and efficiency of work.
• Participate in continuous training programs and workgroup discussions for optimal development in the role.
• Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe..
• Basic Qualifications/Skills Needed.
• Strong coping, emotional resilience, and stress-management skills.
• Excellent comprehension, communication, English and Thai skills.
• Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.
• Strong attention to detail.
• Comfort synthesizing and analyzing information from multiple streams.
• Strong critical thinking and decision-making skills.
• Deep familiarity and passion for the internet, internet platforms, and internet culture.
• High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported .
• Ability to work well individually and as part of a team.
• Ability to work differing rotations/shifts and non-standard work hours.
• Flexibility in meeting changing business needs in a fast-paced environment.
• Commitment to quality, efficiency, and effectiveness.
• Previous business process outsourcing, customer service, or content moderation experience is a plus.
• e.g., over 18 years of age.
• shift timings/requirements to work weekends and holidays.

Experience:

4 years required

Skills:

English

Job type:

Full-time

• Bachelor's degree or equivalent practical experience.
• 4 years of experience with cloud native architecture in a customer-facing or support role.
• Experience engaging with, and presenting to technical stakeholders and executive leaders.
• Experience with cloud infrastructure engineering, on-premise infrastructure engineering, virtualization, or containerization platforms.
• Ability to communicate in English and Thai fluently to support client relationship management in this region.
• Experience in migrating applications and services to cloud platforms.
• Experience with security concepts such as encryption, identity management, access control, attack vectors, and pen testing.
• Experience with networking concepts such as software-defined networking, routing, virtual private networks, load balancers and firewalls.
• Experience prospecting, and building and maintaining customer relationships from scratch.
• Passion for building Greenfield territories.
• The Google Cloud Platform team helps customers transform and build what's next for their business all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers developers, small and large businesses, educational institutions and government agencies see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
• As a Customer Solutions Consultant, you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand Google Cloud, develop creative cloud solutions and architectures to solve their business issues, engage in proofs-of-concepts, and troubleshoot any technical questions and roadblocks. You will use your experience and presentation skills to engage with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud.
• Google Cloud accelerates every organization s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
• Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
• Share enterprise infrastructure modernization experience to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
• Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
• Guide customers through assessments of existing legacy application environments and provide recommendations on a prioritization roadmap for infrastruction and application modernization.
• Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution on Google Cloud.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Skills:

Business Development, English

Job type:

Full-time

• Bachelor's degree or equivalent practical experience.
• 10 years of technology related sales, business development, channel sales, or partner management experience.
• Experience working with public cloud technologies.
• Experience working with solutions providers, system integrators, independent software vendors, or technology services companies.
• Ability to communicate in English and Thai fluently to support stakeholder management and client relationships in this region.
• Experience building business partnerships with solutions providers, system integrators, or technology service providers.
• Experience forecasting, exceeding quotas, and driving rhythm of business with partners.
• Experience presenting to executives, including customer, partner, or industry events.
• Experience in Infrastructure as a Service (IaaS), Data and Analytics, Application Modernization, or Security.
• Experience with consumption business models, cloud economics, and partner agreement constructs.
• Knowledge of cloud partner ecosystems.
• The Google Cloud Platform team helps customers transform and build what's next for their business all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers developers, small and large businesses, educational institutions and government agencies see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
• As a Partner Development Manager (PDM) for Service partners, you will own Google s engagement with a select group of partners or single strategic partner. You will be responsible for establishing the foundations of the partnership by developing a joint business plan, driving practice development, ensuring technical depth, and co-promoting partner capabilities to drive delivery quality, the expansion of the partners solution and product portfolio, and business growth. You will develop close relationships with sales and solutions teams, creating go-to-market strategies specific to the partners capabilities, and work with the executives to drive their joint success leveraging Google Cloud s solutions. You will manage and optimize partner performance in accordance with business objectives and be responsible for representing the partner in sales, marketing, and technical initiatives both externally and with internal executive management.
• Google Cloud accelerates every organization s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
• Develop a go-to-market strategy and joint business plan with partners.
• Implement a sales and technical development strategy, increasing partners technical depth, readiness, and capabilities to ensure delivery quality and drive consumption.
• Help partners grow their Google practice and product portfolio through joint development of solutions and services. Identify opportunities for the partner to scale our joint business leveraging Google s services and solutions.
• Establish partner performance criteria and map partner capabilities and priorities with Google s strategies to achieve strategic business objectives.
• Manage partners business performance, understanding key partner agreements and deployment projects via regular reviews across pipeline, business and identification of cross and upsell potential.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Skills:

Sales, Problem Solving, English

Job type:

Full-time

• Consult, Problem solving, and manage on all the issues related to overseas clients.
• Build and maintain existing/new relationships with International and Domestic Property Agents.
• Strong skill negotiating deals and closing deals with multinational property agencies.
• Prepare strategical planning in penetrating new International markets.
• Maintain and update daily sales completed both Internationally and Domestically.
• Successfully drive sales according to target given.
• Native english speaking.
• Bachelor s degree in any field.
• 1-3 years experiences in Sales Representatives.
• Previous experience as a real estate broker or working for a developer is required.
• Strong interpersonal and communication skills with a track record of achieving high-end residential property sales.
• Excellent personal presentation and customer service skills with a positive attitude.
• Based in Bangkok, Thailand.
• Able to work 6 days/week.
• To apply, please send your CV and a statement describing yourself and why you would like to apply to the post (in Thai or English) to APPLY NOW.
• ฝ่ายทรัพยากรบุคคล
• บริษัท เอสซี แอสเสท คอร์ปอเรชั่น จำกัด (มหาชน)
• อาคารชินวัตร ทาวเวอร์ 3 ชั้น 10
• เลขที่ 1010 ถนนวิภาวดี - รังสิต
• แขวงจตุจักร เขตจตุจักร กรุงเทพฯ 10900.
• Website: www.scasset.com [link removed]..

Experience:

No experience required

Skills:

Good Communication Skills, Service-Minded, Problem Solving, English, Thai

Job type:

Full-time

• บริการตอบข้อซักถามและให้คำแนะนำเกี่ยวกับผลิตภัณฑ์ต่าง ๆ ของทางธนาคาร.
• รับแจ้งและดำเนินการแก้ไขปัญหาเบื้องต้นของลูกค้าที่เกิดจากการใช้บริการต่างๆ ของธนาคาร พร้อมประสานงานกับหน่วยงานที่เกี่ยวข้อง.
• ติดตามพร้อมแจ้งผลการดำเนินการแก้ไขปัญหาและบริการให้ลูกค้าทราบ.
• การศึกษาระดับปริญญาตรี.
• สามารถปฏิบัติงานเป็นผลัด / กะได้ (ปฏิบัติงาน 5 วันต่อสัปดาห์ วันละ 8.30 ชั่วโมง).
• มีประสบการณ์ทำงานในธุรกิจบริการ หรือ Call Center จะได้รับการพิจารณาเป็นพิเศษ.
• ผู้สมัครชายต้องพ้นภาระทางทหารแล้ว.
• สถานที่ปฏิบัติงาน: ธนาคารกรุงเทพ สำนักงานใหญ่สีลม, ธนาคารกรุงเทพ สำนักงานพระราม 9.

Experience:

No experience required

Skills:

Management, Leadership Skill, Able to work as a shift, English, Thai

Job type:

Full-time

• Responsible for team mentoring.
• Keep track of schedule adherence. Providing real time Floor Support to agents taking calls.
• Handling the Escalation and Supervisor calls/sessions and taking Tier 1 calls for specific duration to keep yourself updated on the process knowledge.
• Motivating the team members to achieve targets set by the company taking the key metrics into consideration.
• Knowledge sharing and addressing issues of associates through floor walking, live call barging and providing feedback, coaching on the real time/historic basis.
• Taking regular pre and post shift huddles discussing high and low pointers.
• Providing Floor support to agents and providing other assistance .
• Bachelor's degree or higher in any fields.
• Good command of English.
• Good understanding of system resources and allocation Flexible to work.
• Open to work in rotating shifts and weekends.
• Ability to work under pressure.
• Result and target oriented with team management and coaching skills.
• Proficiency in employee development to assist employees in meeting the Performance Targets through, Hiring, Coaching & Mentoring.
• Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching.

Skills:

English

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. T&S Introduction Our Trust & Safety team's commitment is to keep our online community safe.
• We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community. To eliminate any doubt, this role involves reading, viewing, listening and examining user-generated content to ensure they comply with community guidelines. Content includes images, video, text related to every day life, but they can also include (but are not limited to) bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.
• Perform analysis of errors in platform/moderation quality and feedback to the respective team.
• Participate in the development of quality inspection standards and continuously optimize the process and system platform.
• Responsible for policy cascading, clarification, and calibration sessions to ensure an accurate understanding of the policy and operations readiness in accordance with responsible product quality delivery.
• Support the go-live process and incubation period for new hires (e.g. initiate policy exam, test result correction, and Q&A).
• Provide high-level and detailed reports on the Market/Site Quality Level report.
• Manage the moderation team's quality strategy to ensure the effective and timely RCA and action plans are completed and followed.
• Coordinate and work closely with Product BP, Content Ops, Ops Success, BPO Vendors/In-House Moderation (if applicable), and other relevant stakeholders to support quality operations-related tasks.
• Minimum Qualifications - Full Professional English Proficiency and Local Language is required. - General knowledge of ByteDance's international products, especially CapCut.
• Deep understanding of online safety, privacy, content and market trends, this includes in-dept understanding western culture and familiarity with the internet usage habits of their users. Preferred Qualifications - 1.5+ years of working experience in the Content Safety Industry and/or at least 1 year of QA experience.
• Trust & Safety recognises that keeping our platform safe for ByteDance communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us.
• We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach. TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace.
• At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Research, Excel, Multitasking, English

Job type:

Full-time

• Manage and maintain executives schedules, including appointments, meetings, and travel arrangements.
• Prepare, review, and distribute reports, presentations, and correspondence.
• Act as a liaison between executives and internal/external stakeholders.
• Organize and coordinate high-level meetings, including taking minutes and following up on action items.
• Maintain and update confidential files, records, and contact lists.
• Screen and direct incoming calls and emails to the appropriate individuals.
• Conduct research and prepare briefing materials as required.
• Support in handling sensitive and confidential information with integrity.
• Provide administrative support for various projects as assigned.
• Manage and supervise the secretary team, ensuring effective delegation and task completion.
• Bachelor s degree in Business Administration, Management, or related field.
• Minimum of 7 years of experience as an Executive Secretary, Administrative Assistant, or similar role.
• Strong proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent verbal and written communication skills in English.
• Fluent in spoken and written English.
• High level of organizational and multitasking abilities.
• Ability to work independently and exercise sound judgment.
• Exceptional attention to detail and accuracy.
• Demonstrated ability to handle sensitive information with confidentiality.
• Proactive problem-solving and decision-making skills.
• Experience in supporting C-level executives is an advantage.
• Proficiency in using scheduling and productivity tools.
• Familiarity with office management software and tools.

Experience:

7 years required

Skills:

Finance, Procurement, Compliance, English

Job type:

Full-time

• Bachelor's degree in Supply Chain, Operations Management, Finance, Business, related field, or equivalent practical experience.
• 7 years of experience in multi-disciplined procurement roles, leading strategy development, execution and sourcing or a related function.
• Ability to communicate in English and Thai to interact with local stakeholders.
• Experience working with commercial, contracting and cross-functional partners to ensure compliance with legal and company standards within the category.
• Experience in procurement in the critical infrastructure environment.
• Experience in developing and managing key performance indicators and metrics to measure category performance.
• Experience in leveraging technology and analytical tools to enhance practices and drive data-driven decision-making along with the ability to analyze procurement data, generate reports, and provide insights to support performance evaluation.
• Excellent project management skills, with the ability to lead projects or initiatives aimed at improving procurement processes, implementing new strategies.
• The name Google came from "googol," a mathematical term for the number 1 followed by 100 zeros. And nobody at Google loves big numbers like the Finance team when providing in depth analysis on all manner of strategic decisions across Google products. From developing forward-thinking analysis to generating management reports to scaling our automated financial processes, the Finance organization is an important partner and advisor to the business.
• Support development and execution of category strategies aligned with organizational objectives for assigned indirect spend categories.
• Build and maintain relationships with suppliers to ensure quality service delivery and alignment with organizational objectives.
• Support execution of sourcing strategies, Request For (X) processes, discussions, and supplier evaluations within designated categories.
• Analyze spending patterns, market trends, and identify value opportunities within the category.
• Analyze procurement data, generate reports, and provide insights to support decision-making and performance evaluation within the category.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.