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Skills:

Network Infrastructure, Compliance, VMware

Job type:

Full-time

• Infrastructure Design and Architecture: Lead the design and architectural planning of IT infrastructure solutions, including networks, servers, storage systems, and cloud environments. Ensure alignment with business goals, scalability, and security while incorporating SRE principles for reliability.
• Network Management: Design, configure, and maintain network infrastructure, ensuring optimal performance, reliability, and security. Implement and manage firewalls, switches, routers, and VPNs, with a focus on SRE for network reliability.
• Server and Virtualization: Oversee server infrastructure, including physical and virtual servers. Implement and manage virtualization technologies to optimize resource utilization, scalability, and reliability as per SRE guidelines.
• Storage Management: Manage and optimize storage solutions, including SAN (Storage Area Network) and NAS (Network Attached Storage) systems. Ensure data availability, backup, and disaster recovery readiness with SRE principles in mind.
• Cloud Infrastructure: Architect and manage cloud infrastructure (e.g., AWS, Azure, Google Cloud) for scalability, cost efficiency, and security. Implement best practices for cloud-based services and resources, following SRE guidelines.
• Security and Compliance: Implement and maintain security measures to protect IT infrastructure from cyber threats and vulnerabilities. Ensure compliance with industry regulations, internal policies, and integrate SRE practices for enhanced security.
• Performance Monitoring and Optimization: Continuously monitor infrastructure performance, diagnose and resolve issues, optimize resource utilization, and conduct Chaos Engineering exercises to enhance reliability and resilience.
• EDUCATION.
• Bachelor s degree in computer engineering or computer science field; certifications in IT infrastructure (e.g., Cisco, Microsoft, AWS, VMware) and SRE/Chaos Engineering are advantageous.
• EXPERIENCE.
• At least 5 years' experience in designing, implementing, and managing IT infrastructure solutions, including networks, servers, storage, and cloud technologies, with a focus on SRE and Chaos Engineering.
• Strong technical knowledge of network protocols, server operating systems, virtualization, storage technologies, and Chaos Engineering practices.
• Proficiency in security best practices, compliance requirements for IT infrastructure, SRE principles, and Chaos Engineering methodologies.
• OTHER REQUIREMENTS.
• Excellent problem-solving skills and the ability to diagnose and resolve complex infrastructure issues while incorporating Chaos Engineering for resilience testing.
• Effective communication and interpersonal skills for collaboration with cross-functional teams.
• Detail-oriented with a commitment to documentation, SRE, and Chaos Engineering best practices.
• Ability to adapt to evolving technology trends, maintain a proactive approach to infrastructure optimization, and apply SRE and Chaos Engineering principles for reliability and resilience.
• Project management skills for planning and executing infrastructure and Chaos Engineering projects.

Skills:

Project Management, eCommerce, English

Job type:

Full-time

• Responsible for the affiliate product assortment strategy, continue to optimize the product pool by improving both the quality and quantity of hero products.
• This requires good communication and stakeholder management skills across creator team and seller team.
• Responsible for the strategy related to the Thailand affiliate product tool operations.
• Work closely with regional product team to improve and optimize product tools in Thailand affiliate marketplace, including optimizing affiliate marketplace products and improving the operational efficiency between affiliate products and creators.
• Improve the data tracking system of the affiliate and formulate annual/quarterly/monthly affiliate operation goals and strategies according to the actual situation in Thailand.
• Output related responsibilities.
• Provide strategic support for relevant annual/quarterly goals of the affiliate, including but not limited to the affiliate GMV and penetration rate, the affiliate's go-live/publish UV, the number of products in the affiliate, the number of creators, etc.
• Delivery of product assortment project goals, including but not limited to the product pool strategy, the hero product pool showcase, the hero product pool penetration rate, etc.
• Minimum Bachelor's Degree or above.
• English proficiency is a must, and Thai language proficiency.
• 3+ years of experience in affiliate, project management, merchant acquisition, vendor management, or eCommerce platform partnership development.
• Provide strategic support for relevant annual/quarterly goals of the affiliate, including but not limited to the affiliate GMV and penetration rate, the affiliate's go-live/publish UV, the number of products in the affiliate, the number of creators, etc.
• Excellent communication skills, both in team collaboration and with different stakeholders.
• Good ability to solve problems, deal with uncertainties and handle pressure.

Skills:

SQL

Job type:

Full-time

• Lead the Charge: Act as the key expert for resolving complex technical issues across our digital platforms, including Web, Mobile, AI, and Data Analytics.
• Own the Solution: Drive the entire incident lifecycle from initial diagnosis and root cause analysis to implementing long-term preventative fixes, ensuring all issues are resolved within SLA.
• Analyze and resolve production issues and data and execute queries to correct data, highly complex business requirements, and request (bug, support, modification, enhan ...
• Prioritize for Impact: Strategically manage and prioritize incidents, enhancements, and user requests to align with critical business goals.
• Document issue summary, Communicate with stakeholders on a regular basis with status reports.
• Provide data preparation, update master data, and configuration.
• Ensure the production environment: Proactively monitor our application production environments to guarantee system health, stability, and readiness.
• Assist in new implementations, installations, upgrades, and migrations of systems.
• Assist in the rollout of existing applications.
• Attain good levels of feedback with business users and internal stakeholders.
• Communicate with stakeholders on a regular basis with status reports.
• Escalate or delegate issues in a timely manner if needed.
• Coordinate testing as needed for support.
• Provide training to users and team.
• Be a central point of contact for production application support on assigned applications.
• Follow up with the development team, users, and perform testing until incidents are closed.
• Job QualificationsBachelor s degree in information technology, computer science, engineering, IT, or a related field.
• Minimum of 5 years of experience in application support, with at least 2 years in a leadership or senior capacity.
• Hands-on experience in database inquiry (SQL) and reporting generation would be an advantage.
• Experience or familiarity with AI concepts and their application in support systems would be a strong advantage.
• Flexible, creative, and up-to-date in the Technology movement to create business solutions.
• Able to multitask and prioritize workload, supporting multiple projects.
• Good command in English (Minimum 750 TOEIC score).
• Goal-Oriented, Unity, Learning, Flexible.

Job type:

Full-time

• Analyze learning needs and design engaging eLearning using adult learning principles and instructional models.
• Oversee and integrate multimedia elements (videos, animations, interactive modules) into eLearning and classroom programs, collaborating with Multimedia Creators and Graphic Designers (not direct production).
• Manage eLearning platforms (LMS), ensuring usability, performance, and alignment with business needs.
• Analyze platform data to improve learning effectiveness and drive continuous improvement.
• Lead pilot projects and implement innovative training technologies.
• Collaborate with internal teams and external vendors on training innovation.
• Align training solutions with BTC s strategic goals and transformation roadmap.
• Provide guidance on best practices for digital learning, but delegate content writing and asset production to respective specialists.

Skills:

Korean, English

Job type:

Full-time

• Review, classify and/or remove content according to client guidelines, using specific tools and channels.
• Understand and remain updated on changing client policies and guidelines.
• Investigate, resolve, and relay complex content issues to the broader Trust and Safety team.
• Serve as an advocate for the user community.
• Participate in process improvement initiatives that improve quality and efficiency of work.
• Participate in continuous training programs and workgroup discussions for optimal development in the role.
• Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe.
• Basic Qualifications/Skills Needed.
• Strong coping, emotional resilience, and stress-management skills.
• Excellent comprehension and communication in English and in Korean.
• Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.
• Strong attention to detail.
• Comfort synthesizing and analyzing information from multiple streams.
• Strong critical thinking and decision-making skills.
• Deep familiarity and passion for the internet, internet platforms, and internet culture.
• High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported .
• Ability to work well individually and as part of a team.
• Ability to work differing rotations/shifts and non-standard work hours.
• Flexibility in meeting changing business needs in a fast-paced environment.
• Commitment to quality, efficiency, and effectiveness.
• Previous business process outsourcing, customer service, or content moderation experience is a plus.
• Please note that this role requires you to work on shift rotational basis and you will be working 5 days/ week with 2 consecutive rest days.

Skills:

Compliance

Job type:

Full-time

• Assists with the coordination and execution of marketing campaigns.
• Works closely with the Marketing team to help with the development and execution of marketing activities in line with business objectives and revenue targets.
• Helps with the maintenance of the marketing activity calendar and supporting information.
• Helps the marketing activity owners to perform the readiness planning that ensures that all stakeholders understand the campaign mechanisms, timing, requirements and metrics.
• Works closely with relevant stakeholders, to help with the tracking and measurement of the success of these demand generation programs.
• Assists the execution of programs such as one-on-one campaigns, specific collateral, and other sales aids that generate new opportunities and/or close sales deals.
• Helps with the delivery of content, tools and materials for internal and external communications.
• Participates in and assists with the facilitation of sales enablement activities that create alignment between sales, marketing and key partners.
• Collaborates with the Sales Enablement teams to ensure that sales enablement components feature prominently in all relevant communications.
• Helps with the coordination of programs that contribute to partners committing investment for incremental marketing activities or resources in the appropriate areas.
• Supports the development of marketing collateral that enable sales and generate interest, including contributing to bid and proposal content.
• Performs any other related task as required.
• Developing knowledge and understanding of all relevant industry standards.
• Developing knowledge and understanding of best practices for marketing.
• Excellent written and verbal communication skills.
• Excellent ability to interact with a variety of internal team members at different levels in the organization.
• Demonstrates good understanding of the features and benefit of the company s products and services.
• Developing understanding how databases are utilized in effective marketing.
• Ability to articulate company's value proposition.
• Ability to work with and manage many projects within the required deadlines.
• Awareness of data privacy and compliance as they relate to marketing activities.
• Developing knowledge of A/B testing principles and tools to optimize marketing campaigns by experimenting with different variations.
• Developing understanding of conversion rate optimization (CRO) principles and tools to improve website and landing page conversions.
• Bachelor s degree or equivalent in Marketing Management or related field.
• Moderate level of experience with a solid background in all aspects of marketing.
• Moderate level of work experience as a Marketing Specialist.
• Moderate level of experience with marketing service delivery software.
• Moderate level of experience with a wide variety of computer software, hardware, and peripherals, including Microsoft365.
• On-site Working About NTT DATA
• NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
• Equal Opportunity Employer
• NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.