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Skills:
Microsoft Office, CSS, English
Job type:
Full-time
Salary:
negotiable
- Bachelor s Degree or at least Diploma or equivalent in any discipline.
- Must have C1 level English Language proficiency (reading, writing, speaking and aural comprehension) https://www.coe.int/en/web/common-european-framework-reference-languages/level-descriptions.
- Work experience:Minimum of 6 months work experience in customer support in any industry.
- Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field.
- Call centre experience is not a must but would be a distinct advantage.
- Required Interpersonal Skills:Customer Service orientation.
- Customer Results/Solutions focussed.
- Customer Expectations Management.
- Active Listening Skills.
- Ability to handle queries and objections in a professional manner.
- Passionate about communication and interacting with people is key to success in this role.
- Able to receive continuous feedback and work in a fast-paced working environment.
- Positive attitude and willingness to learn and go the extra mile for self-improvement.
- Emotional intelligence and ability to stay calm when customers are stressed or annoyed.
- Good reasoning and analytical skills.
- Able to demonstrate critical thinking, a proactive attitude, and composed communication in challenging situations.
- Must be able to speak, read and write the required language to support.
- Technical Skills:Minimum typing speed of 40wpm with a 90% accuracy score.
- Computer literate and fully conversant in Microsoft Windows and Microsoft Office.
- Responsibilities: (May perform other duties as requested that may not be specifically addressed in this document)
- Overview of CSS Role:CSS represents the brand, the culture, and the values of the client.
- Your attitude and how you behave will determine how our client is perceived by its customers.
- It is imperative that the CSS maintains a positive, empathetic, and professional attitude towards customers at all times.
- Customer concerns must be handled positively and professionally.
- Must interact, support, be open to receiving feedback and reporting issues on behalf of our customers.
- Responsibilities and AccountabilitiesSupport customers to place online orders with the client.
- Provide timely support to customers through available communication channels (inbound phone calls and email).
- Process payments and confidential client information in a manner that is precise and safeguards the customer s personal and financial payment data at all times.
- Proactively support customers to mitigate the risk of damage to the client s brand and customer loyalty.
- Identify and escalate priority issues through appropriate channels as and when necessary.
- Work harmoniously with other team members to identify better ways of working and promotes a culture of continuously improving the customer support experience.
- Maintain and improves quality of service by sharing suggestions and recommendations.
- Keep job knowledge and skills up to date by attending training and continuously learning.
- Meet all key performance indicators set by the company and client.
- Adhere to the policies and procedures set by the company and client.
7 days ago
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Skills:
Java, node.js, Vue.js
Job type:
Internship
Salary:
negotiable
- Good programming skills using Java, JavaScript, jQuery, Node.js, Vue.js, React.js, Swift, Kotlin, C++, HTML5 and CSS.
- Knowledge of back-end development and APIs.
- Works well with documented processes.
- Good knowledge of software architecture and design patterns.
- Knowledge of developing and implementing Restful APIs on the web with Java, Spring Framework and ecosystems.
- Knowledge of Git and Docker.
- Location: Head Office: Chatuchak, SJ Infinite One Business Complex
3 days ago
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Chatuchak, Bangkok, IT / Programming
,Art / Design / Creative
IT / Programming,Art / Design / Creative
Skills:
SEO
Job type:
Internship
Salary:
negotiable
- Assist in developing, updating, and maintaining the company website.
- Design and enhance web pages to align with brand guidelines and improve user experience (UX).
- Work closely with designers and communication teams to build visually appealing and functional web pages (e.g., landing pages, blog posts, product pages).
- Ensure responsive web design and cross-browser compatibility across all devices.
- Optimize web performance, including loading speed, SEO basics, and accessibility.
- Participate in team meetings, provide input, and contribute to ongoing web-related initiatives.
- Currently pursuing a degree in Computer Science, Information Technology, Digital Media, or a related field.
- Basic knowledge of Wordpress, HTML, CSS, and JavaScript (portfolio or personal projects are a plus).
- Understanding of responsive design and mobile-first development.
- Interest in UI/UX design and familiarity with tools like Figma or Adobe XD is a plus.
- Responsible, eager to learn, and able to collaborate effectively within a team.
- Experience with platforms like WordPress, Elementor is an advantage.
- Location: Chatuchak, SJ Infinite One Business Complex
7 days ago
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Bangkok, Marketing / Advertising
,Public Relations (PR)
,Product / Brand Management
Marketing / Advertising,Public Relations (PR),Product / Brand Management
Skills:
Social media, Branding, SEO, English, French
Job type:
Full-time
Salary:
negotiable
- Develop and implement internal and external communication strategies in collaboration with the Group Marketing & Strategy Manager.
- Manage announcements and updates to ensure alignment and engagement within the organization.
- Plan and manage external communications including press releases, media relations, and public relations activities to enhance the company's brand image.
- Event and Association Management.
- Plan & ensure external events such as trade shows, seminars, client visits, and corporate gatherings are well organized on time and on budget.
- Ensure smooth event execution including event logistics, venue selection, transportation, event promotion, on-site management, customer engagement, booth setup (graphics, samples, marketing materials.
- Oversee event marketing materials and promotional content to drive attendance and engagement.
- Drive post-event follow-up activities, including but not limited to sending appreciation letters, conducting a thorough ROI analysis of event outcomes such as visitor metrics, and ensuring the accurate management of contacts within the CRM system.
- Manage and drive engagement with, in collaboration with regional representatives and PLM s/GM s, professional associations and aim to gather leads from these associations and in parallel to gain exposure to their audiences.
- Content Creation.
- In collaboration with PLM s/GM s, technical and sales teams, create and deliver impactful content for various communication channels including websites, videos creation, social media, newsletters, and internal platforms.
- Collaborate with team and leverage an AI tool to produce high-quality, engaging content that aligns with company objectives and branding guidelines.
- Ensure consistency in messaging and tone across all communication materials.
- Stakeholder Engagement.
- Liaise with internal stakeholders to gather input and feedback for communication initiatives.
- Foster strong relationships with external partners, industry organizations, and media contacts to enhance the company's visibility and reputation.
- Performance Measurement.
- Track and analyze the performance of communication and event initiatives to measure their effectiveness and ROI.
- Prepare and present regular reports on communication and event activities to the Group Marketing and Strategy Manager.
- Competencies Functional Competencies.
- Lead generation and content marketing.
- Story writing.
- SEO optimization.
- Events organization.
- Online Advertising.
- Brand ambassador.
- Social Media marketing.
- Press Relation.
- Project management.
- General Competencies.
- Knowledge of Business Environment.
- Communication Information.
- Customer Orientation.
- Planning and Organizing.
- Written Communication.
- Persuasive Communication.
- Requirements: Master's degree in marketing, Business Administration or any related fields (candidates who graduated from International University are preferable).
- At least 8-10 years of experience in marketing communication and event management, preferably in a B2B environment.
- Excellent command in English, both written and spoken.
- Any other language (French, Thai, Spanish, etc.) is a plus.
- Good understanding of modern web standards, SEO & traffic generation techniques.
- Good understanding of modern digital and print publishing processes, as well as video editing.
- Knowledge of HTML/CSS is a plus.
- Good command of Adobe CC Suite (InDesign, Photoshop, Illustrator, and Premiere) is a plus.
- Excellent Excel, Outlook, Word, PowerPoint.
- Ability to leverage AI-based tools to improve efficiency, analyze information, and support decision-making.
- Business oriented personality.
- Engaging and outgoing personality and able to liaise with different levels of stakeholders within and outside the organization.
- Strong organizational and planning skills.
- Ability to work independently and manage multiple tasks effectively.
- Creative thinking, good negotiation skills, and ability to demonstrate flexibility and adaptability.
8 days ago
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Experience:
5 years required
Skills:
OmniGraffle, Balsamiq, Research
Job type:
Full-time
Salary:
negotiable
- You are excited by the prospect of designing amazing user experiences to solve customer problems by bringing together user experience and creative design.
- You are responsible for delivering the vision of user experience design and strategy.
- You are driven to create intuitive solutions, bettering the design and usability of Chubb s digital solutions and guiding user-centered methodologies from strategy, research, design, and user testing.
- You are excited at the prospect at working with multi-disciplinary teams in an iterative manner to deliver Chubb s superior service execution digitally.
- You are committed to continuous improvement for both your teams, yourself, and Chubb s culture.
- Execute the UX process and implementation of projects associated with different business units.
- Carry out user-centric design practices. Conceptualize interfaces, visualize digital experiences or applications, and understand how each touchpoint is connected to the full user experience.
- Work with multidisciplinary teams to analyze quantitative and qualitative user research and synthesize user and customer data from many sources to identify opportunities; recommend user-centric design directions with an eye towards human value feasibility and economy.
- Conduct user testing and qualitative sessions to improve engagement, usability, and affinity.
- Apply, promote, and iterate design guidelines, best practices, and standards (i.e., Chubb Design System).
- Follow the existing responsive logic and produce adaptive design screens as well as provide UI implementation support across different platforms and sites.
- Illustrate design ideas using collaboration design tool such as Figma.
- Connect design strategy to business results.
- What you bring to the table (Qualifications).
- Foundational skills.
- Willing and able to break the mold, challenging the status quo for the good of the customer and user experience design.
- Able to effectively interact with key roles within a multidisciplinary team.
- Strong communication and time management skills, with a sense of ownership and urgency.
- Ability to facilitate design feedback/review sessions with designers, business leads, developers, and other roles and to explain design approaches or technical details.
- Experience with an iterative design process, and a recognition that the first design is rarely the final design (i.e., MVP mindset).
- Experience with design thinking and human centered design frameworks.
- Ability and willingness to learn Agile ways of working.
- Skills and Education.
- 5+ years of hands-on UX experience preferred.
- Experience with Fintech products and AI (Artificial Intelligence) use in design is an advantage.
- Prior experience as a product designer or UX/UI designer.
- Experience in the full spectrum of UX and UI design activities, which includes UX research, wireframing, high-fidelity UI design, user testing.
- Proficient in collaborative design tools such as Figma, Mural, etc.
- A good understanding of the design implementation as opposed to just delivering a proof of concept (POC) design.
- Experience with responsive design and UI handoff.
- Experience with web technologies (e.g., HTML, CSS, JavaScript) is a plus.
- Associate/Bachelor/Master s degree in design fields (e.g., graphic, communication, media, industrial), computer science, HCI, psychology, marketing, etc.; and/or certification in UX/UI.
14 days ago
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Experience:
No experience required
Skills:
English, Thai
Job type:
Full-time
Salary:
฿15,000 - ฿25,000, negotiable
- Develop and maintain websites and web applications.
- Build responsive and user-friendly interfaces.
- Troubleshoot bugs and improve website performance.
- Collaborate with the team on new features and projects.
- Optimize websites for speed, functionality, and user experience.
- Assist with integrations, updates, and technical improvements.
- Support ongoing digital and platform development.
- Experience in web development and modern frameworks.
- Knowledge of HTML, CSS, JavaScript, and responsive design.
- Experience with frontend and/or backend development.
- Familiar with platforms, APIs, and website management.
- Strong problem-solving and debugging skills.
- Ability to work independently and within a team.
- Portfolio or previous projects preferred.
- Preferred Skills.
- React, Next.js, Node.js, WordPress, or similar frameworks.
- UI/UX understanding.
- Database and hosting knowledge.
- Experience with startups, fintech, or Web3 is a plus.
- Preferred Qualities.
- Fast learner and proactive mindset.
- Detail-oriented and organized.
- Able to work in a fast-paced environment.
- Strong communication and teamwork skills.
- Employment Type.
- Full-Time Preferred.
- Part-Time / Project-Based Opportunities Available.
- Bangkok, Thailand.
4 days ago
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Experience:
1 year required
Job type:
Full-time
Salary:
฿35,000
- บริหารจัดการทีมแม่บ้าน วางแผนทำความสะอาด จัดตารางการทำงาน ของพนักงาน ควบคุมวินัย และตรวจเช็คการทำงานของแม่บ้านประจำวัน.
- ตรวจสอบมาตรฐานความเรียบร้อยและความสะอาดของพื้นที่ ให้เป็นไปตามมาตรฐานที่กำหนด.
- แก้ไขปัญหาเฉพาะหน้า ประสานงานกับแผนกอื่น.
- รับเรื่องร้องเรียนจากลูกค้า และประสานงานกับฝ่ายซ่อมบำรุงในกรณีอุปกรณ์ชำรุด.
- ควบคุมการเบิกจ่ายอุปกรณ์ทำความสะอาด.
- ตรวจงานอื่นๆที่เกี่ยวข้อง.
- วุฒิปวส หรือ วุฒิปริญญาตรีทุกสาขา.
- อายุ 25-55.
- ผู้หญิง.
- ทำงาน 6 วันต่อสัปดาห์ (12 ชม.).
- กองทุนประกันสังคม.
- กองทุนทดแทน.
- ประกันชีวิตกลุ่ม.
- วันหยุดพักร้อนประจำปี.
- วันนักขัตฤกษ์จ่าย2แรง.
- ข้อมูลการติดต่อบริษัท.
- ติดต่อแผนกสรรหา 0613910044.
- ติดต่อสายตรวจผู้ดูแลหน่วยงาน 0922759977 (คุณบี).
- ไอดีไลน์แผนกสรรหา 0613910044.
- ส่ง resume สมัครงาน email: [email protected].
6 days ago
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Experience:
1 year required
Job type:
Full-time
Salary:
฿25,000
- บริหารจัดการทีมแม่บ้าน วางแผนทำความสะอาด.
- ตรวจสอบมาตรฐานความเรียบร้อยและความสะอาดของพื้นที่ ให้เป็นไปตามมาตรฐานที่กำหนด.
- แก้ไขปัญหาเฉพาะหน้า ประสานงานกับแผนกอื่น.
- ควบคุมการเบิกจ่ายอุปกรณ์ทำความสะอาด.
- ตรวจงานอื่นๆที่เกี่ยวข้อง.
- วุฒิปวส หรือ วุฒิปริญญาตรีทุกสาขา.
- อายุ 25-55.
- ผู้หญิง.
- ทำงาน 6 วันต่อสัปดาห์ (12 ชม.).
- กองทุนประกันสังคม.
- กองทุนทดแทน.
- ประกันชีวิตกลุ่ม.
- วันหยุดพักร้อนประจำปี.
- วันนักขัตฤกษ์จ่าย2แรง.
- ติดต่อบริษัท.
- แผนกสรรหา 0613910044.
- ติดต่อสายตรวจผู้ดูแลหน่วยงาน 0922759977.
- ไอดีไลน์แผนกสรรหา 0613910044.
- [email protected].
6 days ago
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