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Experience:

5 years required

Skills:

CSS, Problem Solving, Assurance, English

Job type:

Full-time

• Drive best-in-market customer experience and sustainable development of Customer.
• Operations staff throughout maintaining and improving skills and knowledge of Customer Operations Specialists in the changing business environment, as part of the operational teams.
• Day to day tasks involve the delivery of onboarding and functional trainings as well as the connected coaching activities derived from the regional Operations priorities.
• Facilitate onboarding and functional training of new Customer Success Specialists staff in close collaboration with operational teams.
• Deliver training derived from operational needs, from pre-agreed portfolio. Leverage on digital trainings portfolio available for Customer Operations Staff.
• Overall accountability for knowledge management for the respective team, including maintenance, coordination of review and updates of standard operating procedures (SOP), local training materials and work instructions.
• Partner with Team Leaders with regards to CSS skills and knowledge level in order to support solid performance assessment, contribute to development and allow delivery of best-in-market customer experience.
• Lead/drive delivery in specific workstreams under project migration or project deployments.
• Able to lead & facilitate complex problem solving and decision making with business partner to improve processes and ESSA opportunities.
• Innovative in problem solving and bring in new ideas and changes to coaching space to enable realization of ideas with good follow through until project completion.
• Responsible for selected and segmented Quality Assurance (QA), ensuring that quality requirements are fulfilled by CSS in order to provide excellent experience to customers (external and internal) and feedback to supervisor and CSS.
• Minimum of 5 years of related working experience. Experience in End to End operation is preferred.
• Good Proficiency in English level both written and verbal.
• In-depth knowledge of Standard Operating Procedures and Quality Assurance.
• In-depth understanding and knowledge of customer requirements and challenges.
• Strong Continuous Improvement mindset.
• Practical skill in coaching, motivating and persuading techniques.
• Personal leadership skills in promoting customer focus and teamwork spirit while collaborating with Customer Operations teams and other business partners.
• Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

Skills:

Javascript, Java, Python

Job type:

Full-time

• Gather business requirement, analyze, design solutions.
• Develop web/mobile/desktop application to serve business requirement.
• Administration and operate IT system.
• Coordinate with other team and suppliers to develop and support IT system.
• Keep abreast and learn new technologies and continuous improvement the IT system.
• Qualifications Bachelor or Master Degree in Information Technology / Computer Science / Computer Engineer or Other related field.
• Minimum GPA of 2.70 for undergraduate and 3.30 for postgraduate studies.
• Good command of English (TOEIC score of 550 or higher).
• 1+ years relevant experience in high-code or low-code application development (e.g. outsystems, power apps).
• Experience in JavaScript, Java, C#, Python, HTML and CSS.
• Experience in database design, data integration, data pipeline development, data virtualization and business intelligence applications.
• Experience in AI technology is a plus.
• Interested in business and supply chain management.
• Contact: Ponchanok (Fon) Email: [email protected]

Experience:

4 years required

Skills:

Assurance, Automation, Selenium

Job type:

Full-time

• Design and implement comprehensive test strategies for full-stack applications, covering both frontend and backend components.
• Develop and maintain automated test suites for frontend and backend testing using appropriate tools and frameworks.
• Collaborate with developers, product managers, and other stakeholders to understand requirements and ensure comprehensive test coverage.
• Perform API testing to validate the functionality and reliability of backend services.
• Conduct exploratory testing to uncover issues not covered by automated tests.
• Participate in the design and review of user stories, ensuring testability and identifying potential risks.
• Perform root cause analysis of identified defects, working closely with developers to ensure timely resolution.
• Work with the development team to implement and improve CI/CD pipelines for automated testing.
• Contribute to the overall quality assurance strategy and roadmap for the organization.
• Thai native / Thai nationality only.
• Minimum of 4+ years of experience as a QA Engineer, with a focus on full-stack testing.
• Proven experience in designing, implementing, and executing comprehensive test strategies for full-stack applications.
• Strong understanding of both frontend and backend technologies, frameworks, and architectures.
• Proficient in test automation tools and frameworks for both frontend (e.g., Selenium, Cypress) and backend (e.g., JUnit, TestNG) testing.
• Experience with mobile application testing both on Android and iOS.
• Experience with API testing, including RESTful and GraphQL APIs.
• Solid understanding of web technologies such as HTML, CSS, JavaScript, and modern frontend frameworks (React, Angular, or Vue.js).
• Knowledge of server-side technologies, databases, and backend frameworks (Node.js, Django, Spring, etc.).
• Familiarity with continuous integration and continuous deployment (CI/CD) processes and tools.
• Experience in testing microservices architecture.
• Strong problem-solving and debugging skills.
• Excellent communication skills, with the ability to collaborate with cross-functional teams.
• Familiarity with Agile methodologies and working in Agile/Scrum teams.
• Relevant certifications in testing or quality assurance are a plus.

Experience:

5 years required

Skills:

Problem Solving, English

Job type:

Full-time

• Design, implement and maintain the IT Security of the organization which involves developing and executing security strategies, standards and procedures to protect IT assets from cyber threats and vulnerabilities.
• Develops solution conceptual designs and solution blueprints for IT projects.
• Design security architecture elements to mitigate emerging threats.
• Reviewing security measures and recommending to implementing enhancements.
• Review and advise security solution architect for the proposed system such as: Network Segmentation, Application protection, Defense-in-depth, Remote Access, Encryption Technologies.
• Conducting security advisory consultancy and working with RED and BLUE team for security testing along the pipeline of the system delivery.
• Essential Skills & PrerequisitesBachelors or Masters Degree in Computer Engineering, Computer Science or related field.
• At least 5 years of experience of IT Security Advisory, Penetration tester or Enterprise Architect or related role.
• Comprehensive understanding of the IT Security Concept, Security Architect, Risk assessment.
• Ability to analyst finding form Offensive and Defensive Security team.
• Ability to analyze end-to-end security processes and provide advice in order to reduce risk to acceptable levels.
• Strong analytical and problem solving.
• Rapid learning capability and able to work under pressure.
• Good command in written and spoken Thai and English language.
• Ability to present technical solutions with stakeholders in an easy way.
• Knowledge of International Security frameworks, Standards, and Guidelines e.g., NIST-800-53, PCI-DSS, OWASP, and etc.
• Professional Certificated related to work e.g. (CISSP, CSSLP, CDPSE, OSCP, TOGAF) is desirable.
• Why Ascend Money?Contribute to a safer digital world.
• Gain hands-on experience with cutting-edge cybersecurity challenges.
• Grow your career in a dynamic, fast-moving environment.
• Don t miss this opportunity to be part of something big! Apply now and take the next step with Ascend Money.
• Apply Now: CLICK

Skills:

SEO

Job type:

Internship

• Assist in developing, updating, and maintaining the company website.
• Design and enhance web pages to align with brand guidelines and improve user experience (UX).
• Work closely with designers and communication teams to build visually appealing and functional web pages (e.g., landing pages, blog posts, product pages).
• Ensure responsive web design and cross-browser compatibility across all devices.
• Optimize web performance, including loading speed, SEO basics, and accessibility.
• Participate in team meetings, provide input, and contribute to ongoing web-related initiatives.
• Currently pursuing a degree in Computer Science, Information Technology, Digital Media, or a related field.
• Basic knowledge of Wordpress, HTML, CSS, and JavaScript (portfolio or personal projects are a plus).
• Understanding of responsive design and mobile-first development.
• Interest in UI/UX design and familiarity with tools like Figma or Adobe XD is a plus.
• Responsible, eager to learn, and able to collaborate effectively within a team.
• Experience with platforms like WordPress, Elementor is an advantage.
• Location: Chatuchak, SJ Infinite One Business Complex

Experience:

5 years required

Skills:

Problem Solving, English

Job type:

Full-time

• Design, implement and maintain the IT Security of the organization which involves developing and executing security strategies, standards and procedures to protect IT assets from cyber threats and vulnerabilities.
• Develops solution conceptual designs and solution blueprints for IT projects.
• Design security architecture elements to mitigate emerging threats.
• Reviewing security measures and recommending to implementing enhancements.
• Review and advise security solution architect for the proposed system such as: Network Segmentation, Application protection, Defense-in-depth, Remote Access, Encryption Technologies.
• Conducting security advisory consultancy and working with RED and BLUE team for security testing along the pipeline of the system delivery.
• Bachelors or Masters Degree in Computer Engineering, Computer Science or related field.
• At least 5 years of experience of IT Security Advisory, Penetration tester or Enterprise Architect or related role.
• Comprehensive understanding of the IT Security Concept, Security Architect, Risk assessment.
• Ability to analyst finding form Offensive and Defensive Security team.
• Ability to analyze end-to-end security processes and provide advice in order to reduce risk to acceptable levels.
• Strong analytical and problem solving.
• Rapid learning capability and able to work under pressure.
• Good command in written and spoken Thai and English language.
• Ability to present technical solutions with stakeholders in an easy way.
• Knowledge of International Security frameworks, Standards, and Guidelines e.g., NIST-800-53, PCI-DSS, OWASP, and etc.
• Professional Certificated related to work e.g. (CISSP, CSSLP, CDPSE, OSCP, TOGAF) is desirable.
• Location: True Digital Park, Punnawithi.

Skills:

Java, node.js, Vue.js

Job type:

Internship

• Good programming skills using Java, JavaScript, jQuery, Node.js, Vue.js, React.js, Swift, Kotlin, C++, HTML5 and CSS.
• Knowledge of back-end development and APIs.
• Works well with documented processes.
• Good knowledge of software architecture and design patterns.
• Knowledge of developing and implementing Restful APIs on the web with Java, Spring Framework and ecosystems.
• Knowledge of Git and Docker.
• Location: Head Office: Chatuchak, SJ Infinite One Business Complex

Experience:

5 years required

Skills:

WPF, ASP.NET, .NET, English

Job type:

Full-time

• Design, develop, and maintain Windows Applications (WinForms/WPF) using C# and.NET technologies.
• Participate in requirements analysis to understand business and technical needs.
• Collaborate with internal teams to design and implement high-quality software solutions.
• Write clean, scalable, and maintainable code following best practices.
• Develop and maintain Web Applications or APIs for future projects, or continue enhancing Windows Applications based on project needs.
• Integrate applications with databases and external services.
• Revise, refactor, and debug existing applications to improve performance and reliability.
• Develop and maintain technical documentation throughout the SDLC.
• Provide ongoing technical support and act as a subject matter expert for assigned applications.
• Bachelor s Degree in Computer Engineering, Computer Science, Software Engineering, or a related field.
• 3-5 years of hands-on experience in C# programming with.NET Framework,.NET Core, or ASP.NET.
• Hands-on experience in Windows Application development (WinForms or WPF) using C#.
• Strong understanding of RESTful API development and integration.
• Experience with Continuous Delivery tools (e.g., Jenkins, Docker) and version control (e.g., Git).
• Familiarity with design patterns, UML, and software architecture principles.
• Experience with relational databases such as PostgreSQL and MS SQL Server.
• Hands-on experience writing or maintaining PL/SQL (or similar procedural SQL) for stored procedures, triggers, or database logic.
• Strong logical and analytical thinking skills, especially in breaking down problems and designing clean, scalable solutions.
• Knowledge of front-end technologies (HTML, CSS, JavaScript, Angular, or React) is a plus.
• Excellent communication and problem-solving skills.
• Ability to work effectively in a collaborative team environment.
• Experience in Web Application development (ASP.NET, APIs) is a strong plus.
• Experience with async/await and asynchronous programming in.NET to improve application performance and responsiveness will be a plus.
• Fluent in Thai with ability to read and write in English.

Experience:

No experience required

Job type:

Full-time

• Content Strategy & Market Insight: Plan and develop engaging content strategies tailored for audiences interested in marketing. This includes tracking trends, conducting market research on learners and course content, and deeply analyzing customer Insights, Personas, and Journeys.
• Expert Technical & On-Page SEO: Collaborate with developers. Perform in-depth keyword research and optimize on-page elements for both traditional search engines and Generative AI (AEO/LLM-O) to ensure maximum visibility.
• Creative Content & Copywriting: Create high-quality copywriting and analyze various content types (educational and sales). You must be able to critically evaluate content performance, identifying specific strengths and weaknesses to improve overall output.
• AI Integration & Strategy: Experiment with and apply Generative AI tools (ChatGPT, Gemini, etc.) to streamline content outlining, data analysis, and data generation. Monitor AI-driven algorithm shifts (like Google s AI Overviews) to adapt strategies proactively.
• Data Analytics & Optimization: Utilize tools (like Google Analytics, Search Console) to track performance. Use these insights to refine both AEO rankings and content engagement, providing actionable strategic recommendations to management.
• Team Leadership & Communication: Serve as a bridge between technical and creative teams. Possess strong communication skills to effectively brief the team, collaborate across departments, and ensure all content meets professional standards.
• Candidate Qualifications.
• Gender/Experience: Open to all genders with 4+ years of total work experience.
• Education: Bachelor s Degree or higher in Marketing, Communications, or a related field.
• Experience: Open to new graduates with high potential or candidates with 3+ years of experience in SEO, Content Marketing, or Digital Marketing.
• Hard Skills: Proficiency in SEO tools (GSC, GA4), basic technical knowledge (HTML/CSS, WordPress), and a strong portfolio in Copywriting or Content Planning.
• Soft Skills: Analytical mindset, trend-focused, and excellent interpersonal skills for team collaboration.
• กลยุทธ์คอนเทนต์: วางแผนและพัฒนาคอนเทนต์เพื่อกำหนดกลยุทธ์คอนเทนต์ที่น่าสนใจและตอบโจทย์กลุ่มเป้าหมายผู้ที่ต้องการเรียนรู้การตลาด รวมถึงการติดตามเทรนด์ ทำการวิจัยตลาด ผู้เรียน และเนื้อหาคอร์ส วิเคราะห์ข้อมูลเชิงลึก (Insight), Persona และ Customer Journey ของลูกค้า.
• ความเชี่ยวชาญด้าน Technical & On-Page SEO: ทำงานร่วมกับทีมพัฒนาเว็บไซต์ (Developers) ทำการวิเคราะห์ keyword และเพิ่มประสิทธิภาพองค์ประกอบบนหน้าเว็บ (On-page) สำหรับทั้งเครื่องมือค้นหาแบบดั้งเดิมและ AI เชิงสร้างสรรค์ (AEO/LLM-O) เพื่อให้เกิดการมองเห็นสูงสุด.
• การสร้างสรรค์คอนเทนต์และ Copywriting: สร้างสรรค์ Copywriting ที่มีคุณภาพสูง รวมถึงวิเคราะห์คอนเทนต์ในรูปแบบต่างๆ เพื่อประเมินประสิทธิภาพของคอนเทนต์ และหาวิธีการพัฒนาผลงานให้ดีขึ้น.
• การประยุกต์ใช้และกลยุทธ์ AI: ทดลองและประยุกต์ใช้เครื่องมือ Generative AI (เช่น ChatGPT, Gemini และอื่นๆ) เพื่อเพิ่มประสิทธิภาพในการวางโครงร่างคอนเทนต์ การวิเคราะห์ข้อมูล และการสร้างข้อมูล ติดตามการเปลี่ยนแปลงของอัลกอริทึมที่ขับเคลื่อนด้วย AI (เช่น Google s AI Overviews) เพื่อปรับกลยุทธ์ในเชิงรุก.
• การวิเคราะห์ข้อมูลและการเพิ่มประสิทธิภาพ: ใช้เครื่องมือต่างๆ (เช่น Google Analytics, Search Console) เพื่อติดตามประสิทธิภาพการทำงาน นำข้อมูลเชิงลึกเหล่านี้มาปรับปรุงทั้งอันดับ SEO และการมีส่วนร่วมกับคอนเทนต์ พร้อมให้คำแนะนำเชิงกลยุทธ์ที่นำไปปฏิบัติได้จริงแก่ฝ่ายบริหาร.
• ความเป็นผู้นำทีมและการสื่อสาร: ทำงานร่วมกับทีมเทคนิคและทีมครีเอทีฟ ประสานงานและตรวจสอบให้คอนเทนต์ทั้งหมดเป็นไปตามมาตรฐาน.
• เพศ/ประสบการณ์: ไม่จำกัดเพศ มีประสบการณ์การทำงานรวม 4 ปีขึ้นไป.
• การศึกษา: วุฒิการศึกษาระดับปริญญาตรีขึ้นไป ในสาขาการตลาด การสื่อสาร หรือสาขาที่เกี่ยวข้อง.
• ประสบการณ์: เปิดรับนักศึกษาจบใหม่ที่มีศักยภาพสูง หรือผู้สมัครที่มีประสบการณ์ 3 ปีขึ้นไป ในด้าน SEO, การตลาดคอนเทนต์ หรือการตลาดดิจิทัล.
• ทักษะทางเทคนิค (Hard Skills): มีความเข้าใส่ใจในเรื่อง AEO/SEO มีความรู้ทางเทคนิคพื้นฐาน (HTML/CSS, WordPress) และมี Portfolio ที่โดดเด่นในด้าน Copywriting หรือการวางแผนคอนเทนต์.
• ทักษะทางสังคม (Soft Skills): มีกระบวนการคิดเชิงวิเคราะห์ ติดตามเทรนด์ และมีทักษะด้านมนุษยสัมพันธ์ที่ดีเยี่ยมในการทำงานร่วมกับทีม
• รูปแบบการทำงาน Hybrid Working (เข้าออฟฟิศสลับ Work from Home)
• กองทุนสำรองเลี้ยงชีพ (Provident Fund)
• โบนัสประจำปี (ตามผลประกอบการ)
• พิจารณาปรับเงินเดือนประจำปี (ตามผลการปฏิบัติงาน)
• กิจกรรมพัฒนาบุคลากรและการฝึกอบรม (Training & Development)
• กิจกรรมท่องเที่ยวประจำปี (Company Outing)
• ตรวจสุขภาพประจำปี
• วันหยุดพักผ่อนประจำปี
• ประกันสังคม.