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Job type:

Full-time

• Oversee all aspects of the data center's critical physical infrastructure. Ensure that all work performed within the space is done to high quality and without impact to internal/external customers.
• Manage teams of 24x7 engineering technicians to support and operate data center facilities.
• Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion.
• Coordinates daily with a multitude of third party vendors ensuring adherence to contracted SLAs.
• Effectively and efficiently manage the operations budget and expenditures.
• Routinely operate as the afterhours on-call Data Center Facility Manager for the data centers in the region. This will include responding to any issues within the data centers and managing the investigation, mitigation, and recovery of the issue(s).
• BASIC QUALIFICATIONS.
• Experience in facilities and/or construction management, demonstrating progressive responsibility and growth within the facilities/construction industry.
• Have strong facilities management experience.
• Ability to conduct financial business case analysis / translate information into useful formats and draw conclusions.
• Experience building and manage budgets.
• Familiarity with business process documentation and improvement.
• Ability to lead negotiations, and manage high level meetings and discussions.
• Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment.
• Excellent listening, verbal, written, and skills.
• PREFERRED QUALIFICATIONS.
• Strong verbal and written communication skills.
• Strong organizational skills.
• High attention to detail including precise and effective customer communications and proven ability to manage multiple, competing priorities simultaneously.
• Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.

Experience:

No experience required

Skills:

Problem Solving, Good Communication Skills, English

Job type:

Full-time

• Fluent in both English and Chinese (for CN-EN Call Center).
• Proficient in navigating multiple computer systems while actively lisgtening, engaging in conservation, and accurately updating customer information.
• Strong interpersonal and problem-solving skills with the ability to handle diverse customer types and provide effective solutions.
• Excellent communication skills with a service-minded attitude and professional appearance.
• Highly adaptable, responsible, and able to work effectively under pressure in a fast-paced environment.
• Flexible working on varied schedules, including weekends or overtime, besed on business requiments.
• Computers are literate and familar with CRM or customer service management systems.
• All applicant must successfully pass a background check.
• Knowledge, Skills, and Competencies Required.
• Good command of English communication skills in speaking, reading, and writing.
• Strong negoriation skills.
• Problems-solving ability with sound judgment and decisiveness.
• Emotional control and the ability to remain calm under pressure.
• Service-minded attitude with a strong sense of responsibility.
• Excellent interpersonal and teamwork skills.
• Other qualifications as may be specified by Thailand Privilege Card Co., Ltd. for the positions.

Skills:

Negotiation, Work Well Under Pressure, English

Job type:

Full-time

• Review all work schedules and ensure that all engagements have sufficient staff assigned.
• Work closely with managers / partners for all staffing aspects and related issues.
• Track and monitor staff utilization across all level of audit and be able to identify availability of staff.
• Prepare primary information, comment for staff evaluation process (timesheet, supervisor, etc.).
• Be a part of crisis management team; a staff contact center, report staff traveling schedule monthly.
• Requirements:Bachelor s degree or Master s degree in Business Administrative or related field.
• Good command of English and computer literacy.
• Good interpersonal & communication skills.
• Good working relationships with colleagues and management teams.
• Leadership and negotiation skill.
• Adaptive, Compromise, Work well under pressure.
• High accountabilities and commitment.
• Capacity to work effectively in team.
• Experienced in related filed at least 3-4 years.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 110903In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Skills:

Energetic, Work Well Under Pressure, English

Job type:

Full-time

• Answer all incoming calls in a friendly, energetic, and efficient manner.
• Obtain the necessary information from guests to input reservations.
• Assist guests regarding hotel facilities, destinations, and Accor loyalty program in an informative and helpful way.
• Providing solutions and recommendations.
• Offering a personalized and customized reservations experience.
• Ensure revenue is maximized by up-selling guest rooms and recommending hotel facilities.
• Assisting and resolving any guest complaints in a timely and professional manner to the best of your ability.
• E mails handling for Reservations and Customer service activities.
• Other related duties could be assigned as needed.
• คุณสมบัติThe ideal candidate will have experience in a customer service setting, hotel/resort reservationist, front desk agent, or equivalent work experience.
• Native in Thai (Verbal/Written) and proficiency in English Verbal/Written is necessary.
• Effective in following and achieving department sales goals.
• Computer literate in Microsoft Window applications required.
• Excellent communication skills, pleasant phone manner, excellent time-management skills, and the ability to multi-task several systems at once.
• Strong interpersonal and problem-solving abilities.
• Highly responsible & reliable.
• Ability to work well under pressure in a fast-paced environment.
• Ability to work cohesively as part of a team.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• Flexible working hours.
• ข้อมูลเพิ่มเติมOur commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
• Why work for Accor?.
• We are far more than a worldwide leader. We welcome you as you are and support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us you can continue to explore limitless possibilities.
• Every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
• Do what you love, care for the world, dare to challenge the status quo!.

Experience:

7 years required

Skills:

Business Development, Problem Solving, Quantitative Analysis, English

Job type:

Full-time

• Bachelor s degree or equivalent diploma.
• Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.
• Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too.
• Strategic thinker with strong analytical and problem-solving skills.
• 10+ years of experience in operations, preferably in BPO/ITES industry.
• 7+ years of people management experience, including managing managers, and a strong desire to develop team members.
• Empathy for the Social community platform users and passion to create an exceptional user experience and provide outstanding support.
• Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members.
• Adaptable and energized by a fast-paced environment; Significant experience in a complex fast paced environment.
• Excellent written and verbal communication skills.
• Having high cultural awareness of political and social situations is a plus!.
• Proficiency in English and Thai is highly preferred (depends on the market assignment).
• Build a positive relation with Client in order to create new business opportunities.
• Identify potential risks and opportunities of improvement in the process and suggest solutions.
• Responsibilities:Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases.
• Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms.
• Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders.
• Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs.
• Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis.
• Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case.
• Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason.
• Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
• Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
• Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
• Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions.
• Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains.
• Streategize and execute Client/Leadership directions and decisions following the change management process.
• Mantain an effective Client relationship with proactive communication followed by POA and closed loop.

Experience:

4 years required

Skills:

Procurement, Electrical Engineering, Mechanical Engineering

Job type:

Full-time

• Establish performance benchmarks, conduct analysis, and prepare reports on all aspects of the critical facility operations and maintenance.
• Responsible for the on-site management of sub-contractors and vendors, ensuring that all work performed is in accordance with established practices and procedures.
• Manage relationship with third party Colocation providers and their facility staff.
• Responsible for the operation of and management of both routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
• Data Center capacity planning and reporting.
• Assist in the design and build out of new facilities.
• May assist in projects to increase current Facility efficiency.
• Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency.
• Deliver quality service and ensure all customer demands are met.
• Procurement for DCEO related expenditure.
• Responsible for asset and inventory management.
• Diverse Experiences
• AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying.
• Why AWS
• Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
• Work/Life Balance
• We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there s nothing we can t achieve in the cloud.
• Inclusive Team Culture
• AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
• Mentorship and Career growth
• We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
• BASIC QUALIFICATIONS.
• 4+ years of relevant work experience in maintaining electrical, mechanical, HVAC, fire systems experience in a data center or critical space facility.
• Ability to participate in a 24 x 7 rotating shift roster.
• Understanding of the electrical and mechanical systems used in a data center environment, including but not limited to DRUPS, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDUs, Chillers, AHUs and CRAC units.
• PREFERRED QUALIFICATIONS.
• Bachelor s Degree in either Electrical Engineering, HVAC, Mechanical Engineering or relevant technical (military/trade school) degree and relevant experience in a critical environment.
• Understanding of the electrical and mechanical systems used in a data center environment, including but not limited to DRUPS, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDUs, Chillers, AHUs and CRAC units.
• Experience in management of vendors/contractors performing construction, maintenance and upgrading works in large-scale critical environment.
• Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.

Experience:

5 years required

Skills:

SAP, Excel, English

Job type:

Full-time

• Act as the key contact point between merchandisers, stores, and the warehouse for all operational matters related to inventory, stock movement, and product availability.
• Manage day to day operational coordination to ensure smooth communication and timely issue resolution across all stakeholders.
• Help our Métiers to align demand and production plans: forecast demand with and without production capacity constraints, responsible for all stock allocations.
• For selected Métiers, define the right sales planning and the right amount of stock per store according to supply constraints.
• Provide relevant sales and stock performance analysis across assigned Métiers.
• Monitor stock aging and propose adequate actions.
• Oversee operational activities tied to commercial and retail initiatives such as monthly transfer between stores, new product launches, in store animations, store openings, and other business driving events.
• Collaborate with product trainers to conduct product knowledge training to retail staff and with VM to animate sales and stocks.
• Optimize stockturn by highlighting slow sellers and recommending actions to be taken.
• Manage phased-out stock with stores.
• Facilitate products supply in coordination with the customer service department.
• Calculate and follow monthly stock positions to guarantee the right level of inventory, avoiding lost sales or overstock situations.
• Follow-up quality of deliveries from Paris.
• Define twice a year the selection of Permanent Stock items (PSI) with store managers and define min-max level for the automatic replenishment.
• Define min/max quantities of products to be replenished daily from the local distribution center to the stores.
• Monitor the process of daily replenishment of products from the local distribution center to the 4 stores in Thailand.
• Education level: University graduate, degree in business or above.
• 3 to 5 years of experience.
• Retail experience.
• SAP Knowledge is essential.
• Must be a good team player, detail minded, service oriented and self-motivated.
• Strong analytical, interpersonal and communication skills.
• Good capacity of analysis and ability to synthetize.
• Reactive and organized.
• Computer skills: Office, advanced level in Excel.
• Fluent in English.
• Travelling is minimal.

Skills:

Compliance, Negotiation, English

Job type:

Full-time

• Responsible for the successful execution of solution projects portfolio by leading a team of tender, engineering, and customer project management resources with a focus on business performance and customer satisfaction while ensuring the compliance with applicable company polices, process and CPP tools and at optimum cost to serve with a end to end approach.
• Contribute as part of the core team for continuous improvement actions in collaboration with Engineers & Performance Leader.
• Ensure solution business risks and opportunities with accurate risk coverage and mitigation with opportunities.
• Effective coordination and interface toward internal stakeholders, customers and third parties.
• Single Point of Contact for the Power Systems Business leader in the country / cluster.
• Lead from the front demonstrating solid Collaboration Spirit & Act Like Owner in line with Schneider-Electric Values.
• Engage in effective Workload management from an overall EAJ perspective.
• Primary Responsibilities: Manage hierarchically Tender & Project Management team toward business and financial objectives. Assign people on projects based on their expertise & experience and projects risk & complexity. Manage workload vs. business requirements.
• Ensure within own portfolio that projects are properly managed by her/his team in term of time, cost, scope. Steer portfolio to manage risks & address opportunities. Support & coach the team in the preparation of Project Reviews to the management. Build her/his own management view. Contribute to country/cluster 's business reviews.
• Coach the team to increase their functional and leadership (behavioural & personal) competencies' proficiency level. Ensure leadership on projects and effective collaboration with other functions.
• Provide operational support to the team in term of methods, mindsets, communication and stakeholder management. Bring expertise and know-how in the management of critical issues and take active part of issue escalation process.
• Ensure the team and suppliers are executing projects in full compliance with Schneider-Electric processes, safety, quality instructions and governance principles (incl. CPP process, tools and guidelines). Take all necessary actions to correct any deviations or Ethical issues occurring during project execution.
• Develop the team's customer-oriented mindset in order to ensure full customer satisfaction. Help the team to manage customer relationship and handle critical customer issues if needed. Support Tender resources during major bids negotiation with customers. Support PMs during major variation orders and claims requests to/from customers negotiation. Take full accountability over project portfolio business performance & profitability including:-.
• Timely delivery of customer proposals in line with solutions guidelines and DoA.
• Accurate monitoring of Tender Compliance with RFQs.
• Accuracy of Cost & Margin Calculation in compliance with BU/ Cluster profitability guidelines.
• Timely revenue recognition as per forecast; 2. budget (cost & margin) forecasting, engagements follow up per commitment.
• Cash flow and working capital forecasting and follow up.
• Accurate reporting and forecasting with full transparency.
• Who will you report to? EAJ Hub Execution Center Leader.
• What qualifications will make you successful for this role? University graduate with min 10 years experience in customers/project environment.
• Proven people management experience, ideally within multi cultural, multi sites and/or matrix organization.
• Tender / Project Manager experience managing large teams in a local environment.
• Team player/builder to put in place collaborative climate to leverage diversity and implement changes.
• Strong leadership skills (effective communication, collaboration, ).
• Strong capabilities to negotiate influence and convince in a matrix environment.
• English fluency is a must.
• Let us learn about you! Apply today.
• Looking to make an IMPACT with your career?.
• When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
• IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
• We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
• Become an IMPACT Maker with Schneider Electric - apply today!.
• 36 billion global revenue
• 13% organic growth
• 150 000+ employees in 100+ countries
• 1 on the Global 100 World s most sustainable corporations.
• You must submit an online application to be considered for any position with us. This position will be posted until filled.
• Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and inclusion is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
• Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.