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Skills:

Teamwork

Job type:

Full-time

• Good knowledge of different types of fish, seafood, and other sushi ingredients, including their characteristics and seasonality.
• Good knife skills and proficiency in various sushi techniques, such as cutting, slicing, rolling, and shaping sushi.
• Passion for teamwork.
• Excellent guest service skills.
• Knowledge of basic preparation, presentation and preservation of food.
• Basic knowledge of hygiene and safety procedures.

Experience:

2 years required

Skills:

Sales, Leadership Skill, Good Communication Skills, English

Job type:

Full-time

• Lead the Exhibition Sales team to sell the exhibition space and sponsor to all potential customers that would be eligible to exhibit and sponsor.
• Work closely with the Exhibition Sales team in conjunction with the Sales Director to develop sales strategies and methods to prospect for new customers; develop new markets; and sell to current and repeat customers.
• Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, and fulfill customers requirement.
• Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department.
• Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
• Work jointly with the marketing team to market and sell the exhibition space and sponsor to potential customers.
• Attend weekly team meetings and ensure that all lead sheets are distributed and acknowledged in a timely manner.
• Responsible for the service, fulfilment, and maintenance of new and existing accounts to ensure recurring bookings.
• Create weekly sales reports, including but not limited to, call logs and account updates.
• Create and send sales invitation letters, proposals and contracts to potential clients and follow through with appropriate next steps.
• Assist the accounting department with processing of deposits and payments as required.
• Establish and maintain business relationships with industry associations, individuals, institutions, event planners, and convention services teams.
• Attend trade shows, presentations, and networking events as assigned by the Sales Director.
• Participate in the design and creation of sales and marketing materials.
• Attend in-person and virtual sales meeting as necessary in order to maintain client relationships and ensure client satisfaction.
• Able to identify market needs and conduct market research on current exhibitions to keep abreast of the industry developments to be able to market more effectively.
• Perform other duties as assigned.
• Skills and Abilities:
• Experience and proven track record in effective follow-up and negotiation skills, specifically working within established product prices and closing sales to maximize customer decision-making.
• Required proficiency in Microsoft Word, Excel, Outlook, PowerPoint; Google Sheets and Docs; Microsoft Teams and Zoom.
• Positive attitude with a willingness to learn.
• Strong interpersonal and customer oral, written and presentation skills.
• Should be fluent in English (Spoken and written).
• At least 2 years of international sales experiences preference in exhibition or service-related industry.
• Able to work to tight deadlines.
• Continuously manage and prioritize multiple tasks and work efficiently under pressure.
• Work as a team-player to best respond to customer needs.
• Social Security.
• Bonus (according to operating results).
• Life insurance and group accidents.
• Commission (only for salesperson position).
• Mobile phone (for some positions ).
• Annual travel.
• Annual training (Organised as training inside and outside the company).

Skills:

Sales, Negotiation, Problem Solving

Job type:

Full-time

• To ensure fulfillment of sales and other objectives by means of implementation.
• To secure all containers using for covering sales budget.
• To achieve target set out increase market share & sales, through acquisition and retention of customers.
• To propose improvement of and/ or within the internal & external processes to the Sales Manager, so as to increase efficiency and effectiveness of the organization.
• To establish and continuously improve product & market knowledge, so as to be more efficient.
• To establish solid communication, co-ordination with all existing and new clients proving good base for sales growth.
• Obtain reliable market information to participate in establishing and preparing solid business plan(s) and budgets.
• Obtain sufficient market & product knowledge so as to carry-out technical selling and not just compete on price.
• Bachelor's Degree in Science, Microbiology or related field.
• Having sales experience 1-2 years in Lab Supply, Scientific Equipment would be an advantage.
• Good technical, sales, marketing and negotiation skills.
• Team player, ability to learn fast.
• Decision making & problem solving skills.
• Good communication & interpersonal skill.
• Open minded, pro active and innovative.
• We offer an attractive compensation; benefit package (Commission, provident fund, medical, dental, life insurance, yearly checkup) and career opportunities to the successful candidate.
• Berli Jucker Public Co., Ltd.
• Human Resources Division
• 99 Soi Rubia, Sukhumvit 42,
• Phrakanong, Klongtoey, Bangkok 10110.
• Visit us at: www.bjc.co.th.
• Facebook Fan Page: BJC Careers.
• Only short-listed candidate will be notified.

Skills:

Negotiation, English, Thai

Job type:

Full-time

• Advise tenants to find their perfect property at the best price and hassle-free, using our advanced in-house technology to find properties matching the tenants needs.
• Record accurate and complete information/documents in the Customer Relationship Management (CRM) system.
• Provide property viewing to clients and facilitate the successful closing of rental/sale agreements between the landlord and the tenant/buyer.
• Maximize revenue opportunities from all leads provided.
• Area of focus: We are seeking a dedicated and experienced Property Consultant to focus exclusively on properties located in Core Bangkok..
• Previous experience in real estate industry is preferred but not required.
• Must have the following sales characteristics: positive attitude, professional, organized, disciplined, adaptive, and proficient in the sales process, negotiation, objection handling, and deal closing.
• Be solution-focused and able to take responsibility.
• Must have excellent written and spoken English or Thai skills. Other languages are a plus.
• High attention to detail, well organized, with a sense of urgency and a drive to get things done.
• Accept the condition of exclusively working for PropertyScout. Must not work as a freelancer for other real estate firms or pose a conflict of interest.
• Fresh graduates are encouraged to apply.
• Job Benefits.
• One of the most competitive commission structures in the industry with 40% - 90% commission.
• Access to the biggest property database of more than 250k+ listings which increases the chance of finding the perfect property for your client.
• Guaranteed lead allocation of more than 30 clients per month or as many as you can handle.
• 4-day class-room training program and continuous on-the-job training by Sales Directors with more than 10 years of experience.
• Health insurance (Muang Thai Life Insurance).
• Phone and viewing allowances.
• Quarterly performance incentives.
• Employee referral incentive.
• Job Highlight & Work Culture.
• Flexible work hours.
• One day in-office per week.
• Established and defined career paths.
• International work environment. New generation culture (age range between 20-32 YO).
• Monthly Celebration & Parties. We got lots of food and drinks:D.
• Company Values.
• Customer & Partner First.
• Integrity & Reliability.
• Team Collaboration & Innovation.
• Proactive Ownership.
• Performance Culture: Work hard, have fun, make history.
• Vision: To be the preferred real estate partner for everyone
• Mission: Delivering trusted and seamless real estate experiences with an end-to-end technology platform empowering market participants.
• Slogan: Your Smart Choice for Real Estate
• Send your application now!.
• Apply directly or send your updated English CV to [email protected] or [email protected] using the format below
• Email Subject: Apply - Property Consultant (Bangkok Outskirt) - [Your Name]
• Please introduce yourself and answer the following questions in English.
• Why are you a good fit for this role?.
• What experience or skills enable you to be successful in this position?.
• When can you start?.
• Please note that only shortlisted candidates will be contacted.

Skills:

Negotiation, English, Thai

Job type:

Full-time

• Advise tenants to find their perfect property at the best price and hassle-free, using our advanced in-house technology to find properties matching the tenants needs.
• Record accurate and complete information/documents in the Customer Relationship Management (CRM) system.
• Provide property viewing to clients and facilitate the successful closing of rental/sale agreements between the landlord and the tenant/buyer.
• Maximize revenue opportunities from all leads provided.
• Area of focus: We are seeking a dedicated and experienced Property Consultant to focus exclusively on properties located in one of the five outskirt areas of Bangkok.(https://drive.google.com/file/d/1SJoTuF_jZG_Xo-YSWVs4rw9R1zY6bSCk/view?usp=sharing).
• Area 1: Phasi Charoen, Bang Khae, Bang Bon, Bang Khun Thian, Thawi Watthana, Taling Chan, Thon Buri, Bangkok Noi, Bang Phlat, Bangkok Yai, Chom Thong, Nong Khaem, Rat Burana, Thung Khru - urgently needed.
• Area 2: Chatuchak, Lat Phrao, Bang Khen, Lak Si, Don Mueang, Sai Mai, Wang Thonglan - full.
• Area 3: Lat Krabang, Min Buri, Khlong Sam Wa, Khan Na Yao, Bueng Kum, Nong Chok, Saphan Sung, Bang Kapi.
• Area 4: Samut Prakan, Bang Na, Prawet, Suan Luang.
• Area 5: Nonthaburi, Bang Sue.
• Previous experience in real estate industry is preferred but not required.
• Must have the following sales characteristics: positive attitude, professional, organized, disciplined, adaptive, and proficient in the sales process, negotiation, objection handling, and deal closing.
• Be solution-focused and able to take responsibility.
• Must have excellent written and spoken English or Thai skills. Other languages are a plus.
• High attention to detail, well organized, with a sense of urgency and a drive to get things done.
• Accept the condition of exclusively working for PropertyScout. Must not work as a freelancer for other real estate firms or pose a conflict of interest.
• Fresh graduates are encouraged to apply.
• Job Benefits.
• One of the most competitive commission structures in the industry with 40% - 90% commission.
• Access to the biggest property database of more than 250k+ listings which increases the chance of finding the perfect property for your client.
• Guaranteed lead allocation of more than 30 clients per month or as many as you can handle.
• 4-day class-room training program and continuous on-the-job training by Sales Directors with more than 10 years of experience.
• Health insurance (Muang Thai Life Insurance).
• Phone and viewing allowances.
• Quarterly performance incentives.
• Employee referral incentive.
• Job Highlight & Work Culture.
• Flexible work hours.
• One day in-office per week.
• Established and defined career paths.
• International work environment. New generation culture (age range between 20-32 YO).
• Monthly Celebration & Parties. We got lots of food and drinks:D.
• Company Values.
• Customer & Partner First.
• Integrity & Reliability.
• Team Collaboration & Innovation.
• Proactive Ownership.
• Performance Culture: Work hard, have fun, make history.
• Vision: To be the preferred real estate partner for everyone
• Mission: Delivering trusted and seamless real estate experiences with an end-to-end technology platform empowering market participants.
• Slogan: Your Smart Choice for Real Estate
• Send your application now!.
• Apply directly or send your updated English CV to [email protected] or [email protected] using the format below
• Email Subject: Apply - Property Consultant (Bangkok Outskirt) - [Your Name]
• Please introduce yourself and answer the following questions in English.
• Why are you a good fit for this role?.
• What experience or skills enable you to be successful in this position?.
• When can you start?.
• Please note that only shortlisted candidates will be contacted.

Experience:

No experience required

Skills:

Service-Minded, Good Communication Skills, English

Job type:

Full-time

• Explaining and guiding customers on how to use the company dashboard and services.
• Managing incoming calls and customer service inquiries.
• Adjusting job positions posted by clients to improve performance and provide better results when required.
• Analyze the performance of previous job listings on a weekly basis and coordinate with related AEs on results.
• Calling to customers to build relationships and help them with hiring.
• Inviting Customers to continue WorkVenture services (commission on purchases received).
• Bachelor's Degree in any field.
• Service-minded attitude.
• Communicative command of English.
• Good interpersonal and communication skills.
• WorkVenture assures a flexible and relaxed working environment in our office in Thonglor. We believe that great ideas come from anywhere and we value your creativity. We believe having a diverse team makes WorkVenture a more interesting and innovative place to work, and we strive every day to make WorkVenture a welcoming place for all.

Skills:

Sales, Negotiation, Problem Solving

Job type:

Full-time

• To ensure fulfillment of sales and other objectives by means of implementation.
• To secure all containers using for covering sales budget.
• To achieve target set out increase market share & sales, through acquisition and retention of customers.
• To propose improvement of and/ or within the internal & external processes to the Sales Manager, so as to increase efficiency and effectiveness of the organization.
• To establish and continuously improve product & market knowledge, so as to be more efficient.
• To establish solid communication, co-ordination with all existing and new clients proving good base for sales growth.
• Obtain reliable market information to participate in establishing and preparing solid business plan(s) and budgets.
• Obtain sufficient market & product knowledge so as to carry-out technical selling and not just compete on price.
• Bachelor's Degree in Food Science or related field.
• Having experience 1-2 years in food ingredient business or food functional; Bakery, Ice-cream or snack & confectionery products would be an advantage.
• Good technical, sales, marketing and negotiation skills.
• Team player, ability to learn fast.
• Decision making & problem solving skills.
• Good communication & interpersonal skill.
• Open minded, proactive and innovative.
• We offer an attractive compensation; benefit package (Commission, provident fund, medical, dental, life insurance, yearly checkup) and career opportunities to the successful candidate.
• Only short-listed candidate will be notified.

Job type:

Full-time

• Bakery Ingredients, Food Ingredients, Coffee & Food Services, Nutraceuticals.
• Market Analysis and Insights: Conduct market research and analysis to identify market trends, customer needs, and competition in the food ingredients industry. Source new suppliers and products to expand the product portfolio and meet customer demands in food industry.
• Product Strategy Development: Develop product strategies that align with business goals, market trends, and customer needs. Define product requirements, features, and s ...
• Market, Supplier, and Product Analysis: Responsible for conducting comprehensive analysis reports on suppliers, products, and market trends. Analyze supplier performance, product costs, and supply chain efficiency to identify areas for improvement and optimization.
• Supplier Relationship Management: Establish and maintain relationships with suppliers of food ingredients. Collaborate with suppliers to stay informed about market trends, product availability, and pricing dynamics. Negotiate contracts and terms of sale to secure favorable pricing, terms, and conditions.
• Collaboration with Cross-functional Teams: Collaborate with cross-functional teams, including marketing, sales, and R&D, to ensure alignment and execution of product strategy. Provide insights and recommendations to support sales initiatives, product development projects, and marketing campaigns.
• Inventory Management: Handle inventory management to ensure optimal levels of stock availability while minimizing carrying costs and obsolescence risks. Coordinate with internal supply chain teams to optimize procurement, inventory planning, and distribution processes.
• Bachelor's degree in food science, Food Technology, or related field; advanced degree preferred.
• Minimum of 5 years of experience in supplier management, preferably in the food ingredient business or food functional; Bakery, Ice-cream or snack & confectionery products.
• Strong understanding of food ingredient products, supplier networks, and market dynamics.
• Proven track record of successful contract negotiations, pricing strategies, and supplier relationship management.
• Sales experience is preferable, with a demonstrated ability to support sales teams and drive revenue growth.
• Excellent communication, negotiation, and interpersonal skills, with the ability to build and maintain effective relationships with suppliers and internal stakeholders.
• Analytical and problem-solving skills, with the ability to interpret market data, supplier performance metrics, and financial reports.
• Results-oriented attitude, with a focus on driving cost efficiency, supply chain optimization, and business performance.
• We offer an attractive compensation; benefit package (Commission, provident fund, medical, dental, life insurance, yearly checkup) and career opportunities to the successful candidate.

Skills:

Assurance, Thai, English

Job type:

Full-time

• Maintain and develop internal support and call center quality standards
• Review a subset of support agents conversations (calls, emails, chat, etc.).
• Assess support interactions based on internal standards.
• Accompany evaluations with meaningful and constructive feedback.
• Discuss and explain feedback with agents in regular meetings.
• Analyze all customer service metrics (e.g. CSAT, SLA) and how the support team s performance affects those KPIs.
• Help agents improve their performance with specific instructions and constant support.
• Monitor customer service performance on the agent and team level.
• Report support team s performance to higher-ups.
• Contribute to the team culture in a positive manner.
• 1 - 2 years experience in the customer service space.
• Fully fluent in Thai and English.
• Able to work on a flexible 5-on 2-off work schedule.
• In-depth understanding of industry standards and company policies.
• Good customer, procedure focus, and detail-oriented.
• Strong analytical and problem-solving skills.
• Meticulous and diligent attributes.
• Great team player with the ability to work with others (compromisation).
• Proven track record of analytical skills.
• Great people skills and ability to communicate (negative) feedback.
• Problem-solving capabilities to create meaningful strategies to improve support quality.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

Skills:

Assurance, Thai, English

Job type:

Full-time

• Maintain and develop internal support and KYC quality standards.
• Review a subset of agents verification (minimize and prevent the errors etc).
• Assess support procedure based on internal standards.
• Accompany evaluations with meaningful and constructive feedback.
• Discuss and explain feedback with agents in regular meetings.
• Analyze all KYC metrics (e.g. critical criteria or as suspicious) and how the support team s performance affects those KPIs.
• Create strategies to improve support KPIs.
• Help agents improve their performance with specific instructions and constant support.
• Map the need for training and onboarding programs and initiate these projects.
• Monitor individual's performance on the agent and team level.
• Create reports that reflect support performance.
• Report support team s performance to higher-ups.
• Participate in calibration sessions to maintain consistency in internal evaluations.
• Contribute to the team culture in a positive manner.
• 1 - 2 years experience in the Operations, KYC, Fraud management, or related role.
• Fully fluent in Thai and English.
• Able to work on a flexible 5-on 2-off work schedule.
• In-depth understanding of industry standards and company policies.
• Good customer, procedure focus, and detail-oriented.
• Great team player with the ability to work with others (compromisation).
• Great people skills and ability to communicate (negative) feedback.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

Skills:

Enthusiastic, English, Thai

Job type:

Full-time

• Identify opportunities for process improvement within the project management framework and implement best practices to enhance project delivery efficiency.
• Lead an end-to-end process of the project, starting from planning to execution.
• Develop detailed project plans, including timeliness, milestones, and resource allocation.
• Explore and implement new methodologies/tools to automate operations systems.
• Ensure projects are delivered to time, budget, and service levels.
• Conduct metrics to evaluate and review the project quality.
• Maintain and prepare reports of all procedures to keep the projects documented.
• Work closely with operations and customer support directors and above to ensure team goals and strategies are aligned.
• Bachelor's degree in any field.
• Minimum 5 years of experience in project management or operations development (or related field).
• Strong communication skills with fluency in English and Thai.
• Able to manage multicultural and diverse teams.
• A critical thinker with an excellent listening skill and good attention to details.
• Excellent personal and interpersonal skills to interact with a variety of individuals, including building strong partnerships with other teams.
• Ability to manage multiple projects simultaneously.
• Proactive, enthusiastic, and innovative approach to work.
• Strong understanding of project management methodologies.
• Strong mentoring and coaching skills.
• Excellent organizational and leadership skills.
• Goal-oriented and result-driven.
• Able to transform the ideas of management and implement an appropriate solutions in the organization.
• Nice to have:.
• Experience in any of the following industries: banking, online payments, cryptocurrency, exchanges, or trading.
• Experience in people or team management.
• Experience in Operations or Customer Contact Center.
• Experience in CRM tool management.
• General understanding of project requirements, especially project related to Operations task.
• Work experience in a high-growth startup or tech company.
• Project Management Professional (PMP) or equivalent certification.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date..
• Important: Candidate Privacy Policy.
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Skills:

Coordinate, Finance, English

Job type:

Full-time

• Provide strategic direction for the Cryptocurrency Wealth Management team, aligning activities with organizational goals.
• Develop and implement initiatives to enhance the overall customer experience.
• Work closely with and report to the Senior Customer Support Manager, ensuring alignment of Cryptocurrency Wealth Management strategies with broader customer support objectives.
• Collaborate on cross-functional initiatives to streamline support processes and enhance overall service quality.
• Oversee the team in building and maintaining strong relationships with VIP crypto customers.
• Ensure a deep understanding of customers' specific needs,goals, and preferences.
• Offer advanced technical assistance and troubleshooting for complex customer issues related to cryptocurrency wallets and trading platforms.
• Address escalated security concerns, providing guidance on best practices for safeguarding crypto assets.
• Ensure the team is well-versed in internal product features.
• Collaborate with relevant departments to provide customers with advanced insights and tailored recommendations.
• Oversee the team in assisting customers during market volatility or emergencies.
• Provide strategic guidance to help customers make informed decisions and manage risk effectively.
• Ensure the delivery of round-the-clock customer support, addressing urgent inquiries.
• Coordinate in-person meetings as necessary, excluding customer accommodations.
• Lead efforts to build and maintain a robust network of contacts in the cryptocurrency industry.
• Explore and evaluate potential customers and partnerships.
• Oversee the onboarding process for new VIP customers, ensuring a seamless transition and comprehensive understanding of services provided.
• Establish and monitor key performance indicators (KPIs) for the team.
• Implement strategies to continuously improve service quality and exceed performance targets.
• Bachelor's degree in a relevant field (Finance, Business, etc.).
• Minimum 5 years of experience in Customer Experience or related functions in management level.
• Extensive experience in cryptocurrency-related roles, particularly in wealth management.
• Strong English communication skills.
• Strong leadership and strategic management skills.
• Exceptional customer service and communication skills.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

Job type:

Internship

• Job Network: Economic, Social and Development.
• Job Family: Environmental Affairs.
• Category and Level: Internship, I-1.
• Duty Station: BANGKOK
• Department/Office: Economic and Social Commission for Asia and the Pacific.
• Date Posted: Mar 12, 2024.
• Deadline: Apr 13, 2024.

Job type:

Internship

• Job Network: -.
• Job Family: -.
• Category and Level: Internship, I-1.
• Duty Station: BANGKOK
• Department/Office: Economic and Social Commission for Asia and the Pacific.
• Date Posted: Feb 20, 2024.
• Deadline: Aug 20, 2024.

Skills:

Thai, English

Job type:

Full-time

• Respond to customer queries in a timely and accurate way, via phone, email, and live chat.
• Identify customer needs and help customers use specific features.
• Maintain quality service while ensuring continuous productivity contribution.
• Follow up with customers to make sure that their concerns, including technical issues, are well addressed.
• Follow up on updates to our internal databases, SOPs, policies, and technical information.
• Review issues in production and report recommendations (for example, by testing different scenarios or impersonating users).
• Share feature requests and effective workarounds with team members.
• Collect customer feedback and share it with our product, marketing, or related teams in order to enhance our products and services.
• Assist in the training of new customer support agents on occasion.
• Bachelor s degree in any field.
• New graduates are welcome.
• Customer-centric mindset means focusing on providing a positive customer experience.
• Strong verbal and written communication skills in both Thai and English.
• Excellent communication, explanation, attention to detail, can-do attitude, and leadership skills.
• Comfortable working in a fast-paced, ambiguous environment.
• Ability to prioritize and manage multiple responsibilities.
• Ability to remain calm and maintain patience during difficult client interactions.
• Flexible working hours, working days (holidays), and ability to work on shifts.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

Skills:

Thai, English

Job type:

Full-time

• Ensure daily execution of daily operations duties including but not limited to processing transactions, account verifications, and overall customer care.
• Respond to customer inquiries regarding trading, digital asset transfers, and other general cryptocurrency-related questions on a daily basis using the company s CRM tool; ability to talk about the company s products and services.
• Collaborate with cross-functional teams to improve the company s products: identify opportunities to optimize customer experience to increase customer satisfaction.
• Capable of handling a large volume of customer inquiries and trade orders with great attention to details.
• Strive to make your work as efficient as possible by improving or creating processes, and automating as much of your work as possible.
• Follow communication procedures, guidelines, and policies.
• Conduct customer due diligence (KYC/CDD).
• Create or update the FAQs to match the current user interface and procedures.
• Participate in projects and any other special tasks assigned.
• About you:
• Bachelor s degree in any field.
• Customer-centric mindset; focusing on providing a positive customer experience.
• Strong verbal and written communication skills in both Thai and English.
• Excellent communication, explanation, attention to detail, can-do attitude, and leadership skills.
• Comfortable working in a fast-paced, ambiguous environment.
• Ability to prioritize and manage multiple responsibilities.
• Ability to remain calm and maintain patience during difficult client interactions.
• Flexible working hours, working days (holidays), and ability to work on shifts.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

Job type:

Full-time

• Job Network: Economic, Social and Development.
• Job Family: Economic Affairs (and Sustainable Development).
• Category and Level: Consultants, CON.
• Duty Station: BANGKOK
• Department/Office: Economic and Social Commission for Asia and the Pacific.
• Date Posted: Jul 20, 2023.
• Deadline: Aug 9, 2024.

Skills:

Compliance, Thai, English

Job type:

Full-time

• Perform customer onboarding process both KYC and KYB based on company policy and procedure.
• Perform the due diligence on the new customer by requesting the KYC/KYB information, documentation, review and verification of received documentation based on the company policy.
• Periodically evaluate existing customers according to established company policies and procedures.
• Maintain continuous contact with customer via communication channels such as email and phone call in order to keep customer profile updated.
• Investigate high-risk customer and report where necessary and obtaining all necessary documentation to complete customer profile.
• Perform as per company policy in case customer request to increase their daily limit.
• Perform daily operational tasks by complying with the company and compliance policy.
• Perform any additional tasks in relation to KYC / KYB.
• Fluent in both Thai and English.
• Bachelor s degree in any field.
• Excellent communication, explanation, attention to detail, and can-do attitude.
• Familiar with KYC, KYB, and AMLO is a plus.
• Able to work under pressure and solve problems independently whilst holding strong organizational skills.
• Flexible working hours and ability to work on shifts.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

Skills:

Social media, Legal

Job type:

Full-time

• Prepare recruitment materials and post jobs to appropriate job board such as, Linkedin etc.
• Source and recruit candidates by using databases, social media etc.
• Screen candidates resumes and job applications by phone screening.
• Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule.
• Present candidates to hiring manager team and acquire interview feedback.
• Prepare a report on a weekly basis for the tasks completed or in progress.
• 2 years minimum of recruiting experience in full life-cycle environment, focusing on Mass Recruitment of multiple high-volume roles simultaneously.
• Ability to communicate effectively, both orally and in writing.
• Working knowledge of interview techniques and applicant screening methods.
• Ability and willingness to learn about the position requirements.
• Proficient in MS Office
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

Skills:

Compliance, Coordinate, Legal, Thai, English

Job type:

Full-time

• Have practical understanding of and hands-on experience on financial service laws and regulations in relation to Bank of Thailand, Security and Exchange Commission and AMLO.
• Manage the SEC licensing and all SEC queries relating to the business.
• Coordinate and work closely with business units and relevant regulators to make sure that the company fully with relevant rules and regulations.
• Develop and maintain Regulatory Compliance Audit and Supervision programs.
• Write and present the Compliance Supervision Reports to the Board and Audit Committee.
• Assist Regulatory Compliance Working Group on company regulatory compliance strategies and to oversee regulatory compliance across company.
• Conduct monitoring and Regulatory Compliance Review to ensure consistent compliance across company.
• Assessing, monitoring and reporting of compliance risks regarding Regulatory Compliance.
• Communicate and facilitate regulatory compliance risk assessment by other business units.
• Facilitate business on regulatory impact assessment for new/drafting regulations and consultation papers which are circulated/ announced by the SEC/AMLO/BOT and any other regulatory changes related to business core process.
• Coordinate with Legal to develop regulatory compliance procedure & facilitate Business Unit to embed regulatory compliance procedure in Business Unit process.
• Act as the point of contact for all advisory and monitoring resources on compliance matters relating to the business and communications with investors and clients.
• Perform and complete daily monitoring checklists on fund related issues.
• Collaborate with Regulatory Compliance working group, Legal and Business Unit in maintaining as well as lively update the Regulatory Compliance policy & procedure.
• Collaborate with Legal and Group Compliance to roll out regulatory compliance intranet (database).
• Bachelor s degree or higher in Law, Economics, Finance, or a related field.
• At least 8 years of experience in prior Legal and Compliance or Audit in Financial Institutions.
• Good command of verbal and written communication skills in Thai and English.
• Good computer skills.
• Strong analytical, interpersonal, and negotiation skills.
• Attention to detail and interest in following the latest regulatory changes.
• Experience in Digital Assets Market, Capital Market, and Financial Market will be advantageous.
• Must have initiative and a good working attitude
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.