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Experience:

2 years required

Skills:

Research, Business Development, Usability Testing

Job type:

Full-time

• Design the most appropriate research approach to answer each key business question; select suitable methodologies.
• Lead end-to-end research projects: from clarifying objectives, methodology planning, buyer recruitment, moderation, analysis, to insightful reporting.
• Execute and analyze qualitative methodologies including in-depth interviews (IDIs), focus group discussions (FGDs), diary studies, and immersion research related to e-commerce buyer behavior.
• Translate qualitative findings into clear, actionable recommendations tailored for stakeholders in Marketing, Business Development, Product, and Operations.
• Collaborate effectively with internal teams and external research agencies, ensuring high-quality outcomes from external partners.
• Occasionally support or conduct usability testing, persona development, and user journey studies especially valuable when collaborating with product or UX teams.
• Support buyer recruitment for qualitative studies and immersion trips, including screening and facilitating sessions.
• Monitor industry trends and platform dynamics to contextualize insights and spot growth opportunities.
• Requirements: Bachelor's Degree in a related discipline (e.g., Marketing, Psychology, Sociology, Communication, or Business Administration).
• 2-3 years of experience in Market Research, with strong hands-on experience in qualitative research; agency-side experience is a plus.
• Strong understanding of qualitative research frameworks, and ability to recommend the right methodology to best answer different types of research questions.
• Demonstrated creativity and an innovative mindset, with the ability to approach research challenges from fresh perspectives.
• Experience in managing end-to-end qualitative research projects from framing research objectives, designing guides, buyer recruitment, moderation, analysis, to final reporting.
• Proficiency in Excel and Google Suite (e.g., Google Sheets, Docs, and Slides), familiar with Lyssna/Hotjar is a plus.
• Excellent storytelling and communication skills (written and verbal), with the ability to engage stakeholders across functions and levels.
• Detail-oriented, able to manage multiple tasks independently, meet deadlines, and thrive in a fast-paced environment.

Skills:

CSS, WebPack, RESTful

Job type:

Full-time

• Lead and manage the team for the assigned project.
• Use React.js and markup languages like HTML and use it to build user-friendly UI/UX.
• Implement responsive web design principles to ensure the website and applications render well across multiple devices and platforms.
• Design framework for creating user applications that grows with the needs of the company.
• Assist in the development of applications and features that will be put on the web and app, and in internal functions as well.
• Optimize applications for maximum speed.
• Collaborate with back-end developers and web and UI/UX designers to improve usability and other things, including future plans and upgrades.
• Get feedback from, and build solutions for, users and customers.
• Write functional requirement documents and guides.
• Create quality mockups and prototypes.
• Help back-end developers with coding and troubleshooting.
• Ensure high quality graphic standards and brand consistency.
• BSc degree in Computer Science or relevant field preferred.
• Proven work experience as a Front-end developer.
• Hands-on experience with markup languages.
• Experience and proficiency with, but not limited to JavaScript, React, Redux, CSS, and jQuer.
• Experience with common front-end development tools such as Babel, Webpack, yarn, etc.
• Familiarity with testing and debugging, may it be browser or otherwise.
• Familiarity with RESTful APIs.
• In-depth understanding of the entire web development process (design, development and.
• deployment).
• Knowledge of modern authorization mechanisms, such as JWT.
• Understanding of layout aesthetics.
• Familiarity with code versioning tools such as, but not limited to Git, Docker.
• An ability to perform well in a fast-paced environment.
• Work Location: True Digital Park.

Experience:

3 years required

Skills:

Typography, Polish

Job type:

Full-time

• Lead product design across key areas, owning outcomes from discovery to launch.
• Define and uphold visual and interaction standards to ensure every screen feels polished, purposeful, and on-brand.
• Champion a high-fidelity design culture where typography, layout, animation, and motion are considered central to product quality.
• Balance a strong visual design sensibility with solid UX principles to craft experiences that are both beautiful and functional.
• Drive and validate design ideas through rapid prototyping, user feedback, and iterative experimentation.
• Mentor and support the design team, offering clear creative direction and fostering growth.
• Collaborate closely with PMs, engineers, and stakeholders to ensure alignment between design, product goals, and technical feasibility.
• Own and evolve our design system to promote visual consistency, smooth developer handoff, and foster cross-functional collaboration.
• Basic QualificationsBachelor s degree in Design or a related field.
• Minimum 3 years of experience in visual and UX/UI design.
• Portfolio that demonstrates visual polish, product thinking, and shipped impact at scale.
• Strong visual design skills with attention to composition, color, type, and interaction details; expert in Figma and scalable UI systems.
• Solid understanding of design principles and frameworks like Atomic Design, Human-Centered Design, and the Double Diamond model, with the ability to apply them in practice.
• Strategic thinker with strong product ownership proactively identifies the right problems and designs user-centric, business-aligned solutions.
• Systems thinker with experience building and maintaining coherent design systems across products.
• Fast, intentional, and iterative moves with clarity, tests assumptions, and learns from users.
• Collaborative team player with excellent communication and storytelling skills.
• Preferred QualificationsExperience using Rive to create animated UI and visuals.
• Ability to produce simple, brand-aligned illustrations, icons, or graphic assets that enrich product interfaces and enhance storytelling through design.
• Experience with two-sided marketplaces, service platforms, or e-commerce.
• Familiarity with experimentation frameworks (e.g., A/B testing, rapid prototyping).
• Perks & Benefits Flat Structure As we continue to grow fast, we strive to retain our culture where everyone is heard, contributes, and grows with the company..
• Work-life Harmony We believe that quality time outside of work is important to sustaining a healthy and happy lifestyle.
• Remote Work Hybrid-mode activated! It comes with the package: flexibility, focus and productivity!.
• Urban Office One breath from Phrom Phong BTS. No sweat whatsoever! The office should also feel like a second home so we dedicated a lot of care and resources into building the best environment for you to wake up to every morning.
• Fun Workshop The best relationships are built over new experiences, that s why we have workshops filled with a range of activities for you to look forward to and enjoy.
• Game Tournament It s getting fun and competitive! Challenge doesn t only have to come from work. Own the championship and show the peeps how great of a gamer (and player) you are.
• Group Insurance Health comes first, we know, don t worry, we ve got you covered.
• Health & Wellness Only a healthy army wins the war. We invest to take care of you from physical, mental and happiness-level. Adopted health & wellness applications plus activities to make sure everyone here is on cloud nine

Experience:

5 years required

Skills:

Product Owner, Product Development, Scrum, English

Job type:

Full-time

• Collaborate with business stakeholders to identify technology enablers to grow the business.
• Collect and analyze feedback from customers, stakeholders and other teams to shape requirements, features and end products.
• Work closely with development team to Create User Story, Epic, Story tasks including conduct agile development process with the team.
• Produce and review product requirements documents and work with the UX/UI team to finalize product specification.
• Manage and control the completion of projects, overseeing all aspects of solution implementation from start to finish to meet agreed scope, schedule and budget.
• Use metrics and data visualization to report progress and support data-driven decision making.
• Owns the product launch, conducts user acceptance tests, assists in framing and execution of test cases, and communicates post-launch feedback to business and platform product stakeholders.
• Provide the idea to improve products to meet customer needs (the idea must be based on the data driven).
• Working with TDD QA to create test cases as a requirement.
• Work closely with QA and business team to perform the UAT to make sure the highest quality of products.
• Analyze product usage and customer feedback to improve the product.
• Perform the product discovery process or job to be done to identify what customer really needs.
• Create product road map and plan.
• Provide data in all aspect to upper management for a decision making.
• Provide the project status report to upper management.
• Motivate and drive team to provide the highest productivities.
• Cooperate with all parties to make work go smoothly.
• Reduce conflicts between all working parties in various departments.
• Do the Risk and Mitigation plan.
• Present the status of the product development to Upper Management.
• Bachelor s degree in information technology, Computer Science or related fields.
• 5+ years of Scrum-based Agile project management experience, have worked on large, scaled projects.
• Proven experience as a technical product Manager/Owner or similar role and 5+ years of work experience in digital product design, planning for products solution, products feature prioritization and implementation.
• Good Understand concept of SQL Command, API, Database design, Web/Mobile development, Micro Service Development.
• Good command of both spoken & written English.
• Strong leadership and people management skill.
• Great Emotional control.
• Self-motivated, eagerness to learn and embrace new challenges.
• Good Team working.
• Positive thinking.
• Willing to work with any assigned tasks.
• Willing to help each other.
• Do the best with every assigned tasks.
• Location: True Digital Park, Bangkok.

Experience:

3 years required

Skills:

Research

Job type:

Full-time

• Partner with product and business teams to research, design, and prototype new user experiences.
• Create digital solutions that address customer needs and achieve business objectives.
• Perform user research to understand user needs and validate proposed solutions.
• Participate in internal projects to improve the effectiveness and efficiency of the UX design team.
• Thai citizens (fluent Thai speaker) only.
• 3+ years of product design experience, with an emphasis on mobile UX design.
• Portfolio available demonstrating a history of delivering quality products, your roles and responsibilities, and the design processes used.
• An understanding of user-centric principles, human-computer interaction, psychology, and usability.
• A talent for articulating ideas and presenting your work.
• Fluency with industry-standard design tools (We use Figma).
• Experience mentoring and upskilling other designers.
• Very comfortable with speaking up, asking questions, and receiving feedback.
• Experience using Design Thinking (or similar design methodology) preferred.
• Able to handle multiple projects and tasks simultaneously.

Skills:

SEO

Job type:

Internship

• Assist in developing, updating, and maintaining the company website.
• Design and enhance web pages to align with brand guidelines and improve user experience (UX).
• Work closely with designers and communication teams to build visually appealing and functional web pages (e.g., landing pages, blog posts, product pages).
• Ensure responsive web design and cross-browser compatibility across all devices.
• Optimize web performance, including loading speed, SEO basics, and accessibility.
• Participate in team meetings, provide input, and contribute to ongoing web-related initiatives.
• Currently pursuing a degree in Computer Science, Information Technology, Digital Media, or a related field.
• Basic knowledge of Wordpress, HTML, CSS, and JavaScript (portfolio or personal projects are a plus).
• Understanding of responsive design and mobile-first development.
• Interest in UI/UX design and familiarity with tools like Figma or Adobe XD is a plus.
• Responsible, eager to learn, and able to collaborate effectively within a team.
• Experience with platforms like WordPress, Elementor is an advantage.
• Location: Chatuchak, SJ Infinite One Business Complex

Experience:

2 years required

Skills:

Social media, Product Development, Quality Assurance

Job type:

Full-time

• Brand Consistency: Develop and maintain a cohesive visual identity that aligns with the brand s goals and messaging across all platforms.
• Visual Design for UI: Collaborate with UX/UI teams to design intuitive interfaces that are both user-friendly and visually appealing.
• Marketing Materials: Create and design promotional materials such as digital ads, brochures, and flyers for marketing campaigns.
• Social Media Graphics: Design eye-catching graphics for social media platforms to increase engagement and brand visibility.
• In-App Graphics: Develop icons, banners, and other visual elements used within the app, ensuring they align with the overall design theme.
• Collaborative Work: Work closely with cross-functional teams including marketing, product development, and communications to ensure coherent visual storytelling.
• Innovative Design: Stay updated on the latest design trends and tools, applying innovative techniques to keep the app s visuals fresh and exciting.
• Illustrations & Animations**: Create custom illustrations and animations to enhance content and appeal visually.
• Prototyping: Design and present prototypes and mockups to communicate design concepts to stakeholders for approval.
• Quality Assurance: Review and assure quality in all design materials before they go live, maintaining a high standard of work.
• Project Management: Handle multiple design projects simultaneously, meeting deadlines and managing workflow efficiently.
• Feedback Implementation: Gather and implement feedback from users and internal teams to refine and perfect design elements.
• Graduated in graphic design, communications design, or other design-related studies.
• More than 2 years of relevant experience.
• Experience in digital advertising agencies is a plus.
• Expert with the Adobe Creative Cloud and you are passionate about motion design.
• Conceptualize and translate ideas into clear and engaging communication pieces.
• High creativity and thinking outside the box.
• Artwork developing/designing is preferred.
• Confident in marketing knowledge, and have a common sense about business direction understanding.
• Interest in Social, self-motivated, ability to work under pressure, highly responsible.

Skills:

Problem Solving, English

Job type:

Full-time

• Be a liaison between technology team and business units for business strategy implementation and business improvement with the right use of technology.
• Gather, analyze, plan and prioritize requirements of the project in close collaboration with the business stakeholder.
• Create and maintain business requirements document including business workflow and data flow diagram which can be understandable by business and technical team.
• Provide the end to end solution analysis by identifying business need, business constraints, business impacts and new opportunities which may have in the future.
• Work with UX/UI to design user flows and make recommendations to improve and support business systems to deliver greater effectiveness and efficiency.
• Present requirements and solution to stakeholders for approval process or program design and development.
• Bachelor degree or Master degree in MBA, Computer Science, MIS or related field.
• At least 1-2 years of experience in role of Business or System Analyst.
• Have experience in Banking or Financial industry is a plus.
• Strong problem solving and analytical skills combined with an ability to communicate with more technical IT teams or related parties.
• Excellent communication and presentation skills.
• Good in English.

Experience:

1 year required

Skills:

Selenium, SQL, Scrum, Agile Development, Thai, English

Job type:

Full-time

• Design and write test cases, scenarios, and plans from real-world use perspectives..
• Perform manual and automated tests to ensure flawless user experiences..
• Identify, verify, and report bugs, UX issues, and logic inconsistencies..
• Evaluate the usability and logical flow of our web platforms and applications..
• Validate that system feedback (alerts, warnings, and messages) makes sense to real users..
• Work closely with Developers, Product Owners, and Designers to elevate user experience and security quality..
• Build and maintain automation test scripts using tools like Playwright, Cypress, Jest, Selenium, or Postman..
• Execute regression, smoke, API, and UI tests to ensure product stability..
• Contribute ideas to enhance QA processes and methodologies..
• Participate in Agile/Scrum sprints and provide testing insights and reports to the team..
• 1-2 years of experience as a QA Engineer.
• Solid understanding of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
• Hands-on experience with testing tools such as.
• Postman / Swagger / Insomnia for API Testing.
• Selenium / Cypress / Playwright / Jest / Mocha for Automation Testing.
• Basic SQL knowledge for data verification.
• Familiarity with CI/CD pipelines is a plus.
• Detail-oriented, analytical, and able to communicate effectively.
• Understanding of REST API and WebSocket.
• Experience working in Agile/Scrum teams is an advantage.
• Nice to Have.
• Experience using Git / GitHub Actions for automated testing.
• Participation in designing or improving QA processes or guidelines.
• Curiosity about cybersecurity and system reliability..
• Where You Will Work?.
• We are based at The Rice (BTS Saphan Kwai). This is a hybrid role you only need to come to the office on Tuesdays and Wednesdays.

Skills:

Usability Testing, Product Design, Sketch

Job type:

Full-time

• Map end-to-end customer journeys, identifying touchpoints and gaps in the experience.
• Use journey maps to highlight opportunities for improvement.
• Design detailed service blueprints, showcasing the interaction between customers, employees, and technology.
• Optimize operational processes to enhance the service delivery.
• Create wireframes, prototypes, and user flows for digital products.
• Design user interfaces and crafting intuitive interactions.
• Ensure designs are accessible, inclusive, and responsive across devices.
• Conduct user interviews, surveys, and usability testing to gather insights.
• Analyze user behavior, needs, and pain points to inform design decisions.
• Plan and execute A/B testing, usability sessions, and analytics reviews.
• Iterate on designs based on data-driven feedback and user input.
• Facilitate workshops with stakeholders to co-create solutions.
• Work with cross-functional teams, including PO, PM, Developer, Marketing, Sales, and Customer support, to align on service objectives and Design..
• Customer insight reports and recommend action items.
• User personas, journey maps, and empathy maps.
• Wireframes and high-fidelity prototypes.
• Service blueprints.
• Bachelor s or Master s degree in Product Design, Human-Computer Interaction (HCI), Psychology, or related fields. Business Administration or Marketing (with experience in customer-centric roles)..
• Design Thinking Tools & Technique.
• Proficiency in design tools like Figma, Sketch, Adobe Creative Suite, and prototyping tools.
• Familiarity with usability testing platforms and service design methodologies..
• Strong problem-solving and critical thinking.
• Excellent communication and storytelling skills to convey ideas effectively.
• Collaborative mindset with the ability to work across departments and levels..
• 2+ years of professional experience in UX design, service design, or related roles.
• Experience in any industry, financial services as a plus.
• A diverse portfolio showcasing successful UX and service design projects.
• Examples of user journey maps, wireframes, prototypes, and service blueprints.
• Proven ability to work with cross-functional teams, including developers, marketers, and customer support.
• Evidence of staying current with UX and service design trends through conferences, webinars, or personal projects..
• Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
• (https://krungsri.com/b/privacynoticeen).
• Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.
• Only shortlisted candidates will be contacted".
• FB: Krungsri Career.
• LINE: Krungsri Career..