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Experience:

4 years required

Skills:

UNIX, Linux, MongoDB

Job type:

Full-time

• Act as a system operation engineer specializing in VAS (Value-Added Services).
• Implement and maintain systems dedicated to VAS operations.
• Address performance faults and conduct initial troubleshooting as necessary.
• Monitor network and service performance to ensure optimal functionality.
• Perform system monitoring and troubleshoot to handle customer complaints effectively.
• Provide support to the NOC (Network Operations Center), serving as the first-tier team available 24/7 during on-call periods.
• Qualifications Bachelor's degree in Computer and Telecommunication Engineering, Computer Science, IT, or related field.
• 0-4 years of experience in the Computer or Telecommunication industry.
• Proficiency in Unix, Linux, and Windows operating systems, with mandatory experience in MongoDB.
• Familiarity with Shell Scripting is preferred, and knowledge of AI/ML is a plus.
• Strong analytical skills and ability to make informed decisions.
• Willingness and ability to work standby.
• Recruiter Sunisa Bunsalee (สุนิสา บุญสาลี)

Experience:

5 years required

Job type:

Full-time

• Job Summary Team lead Application operation support for Billing System
• Job Description Coordinate & problem solving (Corrective, Detective and Preventive ) for supporting Billing System
• Introducing new services (cut baseline promotion RBM system) of billing system
• Create or Prepare Interim solution and Suggestion long term to solution, Improve Process application to reduce processing time and complex environment
• Consult users (MKT,CGM, Accounting, HES, SOSD and other SHOP, Engineer) When user have some problems.
• Monitor & Reconcile Job and Analyze abnormal data.
• Data Maintenance When Data not correct in system on user request.
• Upgrading software, infrastructure firmware & software for new features and security (Billing Software deployment)
• System preventive maintenance,improvement and privileage management
• Support new project implementation of billing systems
• Job Specification: Bachelor's Degree in Computer Science, Computer Engineering, Software Engineering or related field
• At least 5 years of experience in IT development or System/Application support
• Can work under service mind and work well under pressure Skill/Knowledge Knowledge in PL/SQL, Shell script, Angular, JAVA,.NET C#, Unix, Windows and Database
• Good problem solving, analytical, communication and negotiation skills
• Good attitude, curious mindset and willingness to learn Recruiter Supaporn Limsiritong (สุภาภรณ์ ลิมศิริธง), Waritta Kongsab (วริษฐา กองทรัพย์)

Experience:

1 year required

Job type:

Full-time

• Job Summary Monitor and analyze Server performance, Operating System and ensure efficient utilization of Server Hardware
• Job Description Responsible for Monitor and analyze Server performance, Operating System and ensure efficient utilization of Server Hardware
• Responsible for performance tuning and corrective maintenance to assure that Server Hardware, OS and Network Connection is performing efficiently
• Installing and upgrading UNIX / Window system software on company servers and computers
• Creating UNIX / Windows file systems.
• Setting up and maintaining UNIX / Windows user accounts and access management systems
• Implementing network and computer system policies
• Detecting and troubleshooting software and hardware issues
• Responding to user requests and software errors
• Monitoring the performance of the system and server
• Creating backup and recovery policies
• Setting up and monitoring security policies
• Applying patches and upgrades when necessary Job Specification: Bachelor's Degree in computer science, computer engineering, or a similar field.
• At least 0 - 5 years' experience in a UNIX/Window system administrator
• Can work as a team, must be able to work under extremely high pressure, excellent communications and interpersonal skill. Skill/Knowledge: Knowledge of UNIX, LINUX and Windows operating systems, storage environments, file systems, and network protocols
• Detailed knowledge of UNIX/Window principles, file editing, UNIX commands, and file manipulation.
• Familiarity with Windows, UNIX, LINUX, and LINUX shell scripting
• Knowledge of networking principles including routing, subnets, TCP, IP, VLANs, and UDP.
• Understanding of backup procedures and storage management
• In-depth knowledge of computer hardware systems including circuit boards, memory modules, and processors
• Excellent troubleshooting skills Recruiter Supaporn Limsiritong (สุภาภรณ์ ลิมศิริธง), Waritta Kongsab (วริษฐา กองทรัพย์)

Experience:

3 years required

Skills:

Project Management, Thai, English

Job type:

Full-time

• Support AIS in-house or Partner products such as myAIS, AIS Insurance Service, etc.
• Serve as the first point/second point of contact for customers seeking technical assistance over the Ticket system, MS Teams, phone, email, or in person.
• Determine the best solution based on the issue and details provided by customers.
• Walk the customer through the problem-solving process, either directly or through user-friendly guides.
• Follow up with customers to ensure the issue has been resolved.
• Document technical knowledge in the form of notes and manuals for knowledge sharing purpose.
• Keep customers happy.
• Efficiently lead a team of 15 or more members under the high demands and pressures from customers.
• Strive to exceed the expectations of customers and colleagues alike.
• Qualifications BSc/BA in IT, Computer Science,Software Engineer or relevant field.
• At least 5 years experience in Technical Support or Software Development Team.
• Proven experience as a IT Technical Support Specialist or similar role.
• Tech-savvy with working knowledge of techology such as Databases(MongoDB, SQL Statement), Unix System,Kibana, Grafana, Cloud Azure (basic knowledge), etc.
• Good understanding of computer systems, mobile devices, and other tech products.
• Ability to diagnose and resolve basic technical issues.
• Excellent communication skills.
• Customer-oriented and cool-tempered.
• Recruiter Atitaya Dechpan (อทิตยา เดชปาน)

Experience:

2 years required

Job type:

Full-time

• Job Summary Responsible for Applications Support & Operation. [e.g CRM Operation module: Interaction Management(IM)/CIMDB, Related applications support AIS Shop, Partner]
• Job Description Responsible for Applications Support & Operation. [e.g CRM Operation module: Interaction Management(IM)/CIMDB, Related applications support AIS Shop, Partner]
• (1) Correction: Incident & problem management: Solving ticket: Customer Complains, A ...
• (2) Implenentation: Deployment Application software
• (3) Prevention: Built(Configure), Monitor System/Appplication Alarm:
• Responsible for performance tuning and corrective maintenance to assure that database is performing efficiently.
• Perform data backups and developing data recovery plans.
• Perform Database security and integrity controls
• Perform database capacity planning and maintain a database instance. Job Specification: Bachelor's degree in computer science, computer engineering, or a similar field.
• At least 2 years' experience in a System and Database administrator.
• Can work as a team, must be able to work under extremely high pressure, excellent communications and interpersonal skill. Skill/Knowledge: Knowledge in PL/SQL, Shell script, Angular, JAVA,.NET C#, Unix, Windows and Database Proficiency in database administrator, including MS SQL, MongoDB, Oracle Database or PostgreSQL.
• Analytical mindset and good problem-solving skills.
• Experience in SQL and PL/SQL. Recruiter Supaporn Limsiritong (สุภาภรณ์ ลิมศิริธง), Waritta Kongsab (วริษฐา กองทรัพย์)

Experience:

2 years required

Job type:

Full-time

• Job Summary Monitor and maintain system and application to be stability and ready to use
• Job Description Provide first and second tier support on system and application
• Monitor and maintain system and application to be stability and ready to use
• Understand, investigate, troubleshoot and resolve incidents, finding the root cause and effectively communicate to users
• Provide timely response, follow-up and resolution to ensure all support activities are tracked and closed within committed SLA
• Troubleshoot database, system, network problems, diagnosing and solving software faults
• Configure system and application according to business requirements, debug, troubleshoot, fix configuration and integration issues
• Work collaboratively with user and development team
• Provide improvement for monitoring system and application proactively Job Specification: Bachelor's Degree in Computer Science, Computer Engineering, Software Engineering or related field
• At least 1-2 years of experience in IT development or System/Application support
• Can work under service mind and work well under pressure Skill/Knowledge: Knowledge in PL/SQL, Shell script, Angular, JAVA,.NET C#, Unix, Windows and Database
• Good problem solving, analytical, communication and negotiation skills
• Good attitude, curious mindset and willingness to learn Recruiter Supaporn Limsiritong (สุภาภรณ์ ลิมศิริธง), Waritta Kongsab (วริษฐา กองทรัพย์)

Experience:

3 years required

Skills:

Software Testing

Job type:

Full-time

• Design, develop and execute automation scripts using open-source tools such as Appium, Robot Frameworks and Automate tools.
• Experience on Mobile Testing and Test Automation more than 3 years.
• Measure and monitor progress during each test to ensure that the application is properly tested and validated.
• Create, update, approve and implement overall technology Quality Assurance Framework (QAF).
• Analyze, interpret and report test results (defects, bugs) for verification and validation.
• Provide feedback to development and system design teams based on test results.
• Bachelor s degree/Master s degree in Computer Science, Computer Engineering, Technology Management or related fields.
• Minimum 3 years of experiences in automated tester role.
• Strong knowledge in Continuous Integration (CI) and Continuous Development (CD).
• Strong knowledge in QA methodologies, of the software development process.
• Basic knowledge in financial services industry.
• Knowledge software automate testing.
• Prior experience in preparing test plan / test case / Test script is a must.
• Good strategic thinking, analytical skill in interpreting functional requirements and design documents to develop appropriate test plan.
• Test automation tool; Robot Framework (Selenium/Appium),Unix shell script, CI/CD in test automation (Jenkins pipeline), Python, etc.
• Strong analytical and problem - solving skills.
• Problem solving skill.
• ผู้สมัครสามารถอ่านและศึกษานโยบายความเป็นส่วนตัวของธนาคารกรุงไทย จำกัด (มหาชน) ที่ https://krungthai.com/th/content/privacy-policy ทั้งนี้ธนาคารไม่มีเจตนาหรือความจำเป็นใดๆ ที่จะประมวลผลข้อมูลส่วนบุคคลที่มีความอ่อนไหว รวมถึงข้อมูลที่เกี่ยวข้องศาสนาและ/หรือกรุ๊ปเลือด ซึ่งอาจปรากฏอยู่ในสำเนาบัตรประจำตัวประชาชนของข้าพเจ้าแต่อย่างใด ดังนั้น กรุณาอย่าอัปโหลดเอกสารใดๆ รวมถึงสำเนาบัตรประจำตัวประชาชน หรือกรอกข้อมูลส่วนบุคคลที่มีความอ่อนไหวหรือข้อมูลอื่นใด ซึ่งไม่เกี่ยวข้องหรือไม่จำเป็นสำหรับวัตถุประสงค์ในการสมัครงานไว้บนเว็บไซต์ นอกจากนี้ กรุณาดำเนินการให้แน่ใจว่าได้ดำเนินการลบข้อมูลส่วนบุคคลที่มีความอ่อนไหว (ถ้ามี) ออกจากเรซูเม่และเอกสารอื่นใดก่อนที่จะอัปโหลดเอกสารดังกล่าวไว้บนเว็บไซต์แล้วด้วย .