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Skills:
Automation, Electrical Engineering, Tableau, English
Job type:
Full-time
Salary:
negotiable
- Identify and drive operational improvements through business transformation initiatives.
- Conduct Root Cause Analysis (RCA) for critical incidents, collaborating with Tier 1, Tier 2, Optimization, and OEM teams.
- Lead problem resolution and proactive prevention methods to minimize repetitive incidents.
- Maintain and track risks, single points of failure (SPOF), and mitigation plans.
- Work with Data Analytics teams to develop predictive models for network performance insights.
- Engage with teams to ensure timely issue resolution and improve customer experience.
- Manage automation, AI/ML, and data analytics to enhance service delivery.
- Drive Incident Management, Change Management, and Problem Management processes.
- Education: Bachelor s or Master s in Telecommunications, Computer Science, or Electrical Engineering.
- Experience: 10+ years in Telecom, with expertise in RAN, Transport, and Core domains.
- Strong knowledge of Service KPIs, Machine Learning, AI, and Cloud Technologies.
- Proficiency in automation and data analytics tools (e.g., Tableau).
- Ability to lead problem management operations and drive cross-functional projects.
- Customer-oriented mindset with strong collaboration and communication skills in English & Thai.
- Availability for 24x7 support when required.
- What happens once you apply?.
- Click Here to find all you need to know about what our typical hiring process looks like.
- We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.
- Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
- We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disabilityplease reach out to Contact Us.
- We are proud to announce Ericsson Thailand have been again officially Great Place to Work Certified in 2023. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture. .
- Primary country and city: Thailand (TH) || Bangkok.
- Req ID: 760457.
Experience:
2 years required
Skills:
Problem Solving, English
Job type:
Full-time
Salary:
negotiable
- Participate in developing the Hospital Information System of Pharmacy Module for business stability.
- Requirement gathering and analyze the requirement with business user.
- Understand and use requirements management tools or project and defect management tools effectively.
- Discuss, extract, and consolidate all the business processes and concerned functional requirements.
- Review and prepare all functional requirements, including with data, documents user manuals, comprehensively and clearly.
- Assess business imperatives and goals, and articulating them as Information Technology needs.
- Prioritizing and planning to achieve targets/ deadlines for the assigned tasks.
- Providing support the Operations team to ensure that accordance with Service Level Agreement.
- Advising and providing information for risk assessment & business solution with suitable technology & workflow.
- Bachelor s degree or higher in Pharmaceutical Sciences or Pharmacy.
- At least 2 years of experience in Business analyst, Pharmacy in Hospital or related fields.
- Working experience in handling Request for Proposals, Functional Specifications, End-User Training, Application Testing and Support would be advantage.
- Good verbal and written communication, technical and consultative skills.
- Ability to work independently as well as be a team player.
- Strong problem solving and analytical skill.
- English Communication would be advantage.
- Location: Samitivej Srinakarin Hospital.
Experience:
2 years required
Skills:
Accounting, Problem Solving, English
Job type:
Full-time
- Preparing and reviewing financial statements including balance sheets, income statements, and cash flow reports.
- Preparing and filing tax returns; ensuring compliance with Thai tax laws and regulatory frameworks.
- Reconciling bank statements and other general ledger accounts.
- Handling all aspects of invoice generation, including issuing, recording, and tracking payments from clients (AR), and processing vendor invoices and payments (AP).
- Maintaining accurate and organized documentation for all financial transactions, including AP/AR and invoicing records.
- Ensuring compliance with accounting standards, company policies, and regulatory requirements.
- Assisting with budgeting, forecasting, and financial planning processes.
- Collaborating with internal departments to ensure proper financial procedures and support company-wide financial health.
- What we're looking for.
- Bachelor's degree in Accounting or a related field.
- Minimum 2 years of experience as an Accountant, preferably in a similar industry.
- Strong knowledge of accounting principles, practices, and regulations.
- Proficient in the use of accounting software and spreadsheet applications.
- Excellent analytical and problem-solving skills.
- Strong attention to detail and a commitment to accuracy.
- Effective communication and collaboration skills.
- What we offer.
- Social Security.
- Opportunities for professional development and career growth.
- Supportive and collaborative work environment.
- About us.
- ALISA INTERSUPPLY CO., LTD. is a leading provider of high-quality supply chain of electrical and instrument equipment. With a strong focus on innovation and customer satisfaction, we have established ourselves as a trusted partner for businesses across various industries. Our team is dedicated to delivering excellence and driving the success of our clients.
- To apply for this position, please submit your resume and a cover letter detailing your experience and qualifications to HR@alisa-ints.com.
- Apply now to become part of our dynamic and growing organization.
Skills:
Scrum, Problem Solving, Finance
Job type:
Full-time
Salary:
negotiable
- Partner with the business to gather requirements, assist in story writing, and manage/groom the backlog.
- Work with stakeholders to create and organize product backlogs.
- Work in an agile environment following Scrum or Kanban development processes.
- Responsible for gathering business requirements and translating to technical specifications.
- Participate in project planning, solution & architecture design, development and testing till the service/product go-live.
- Partner with external consulting company/vendor resources.
- Work with solution architects, designers and customers to define and refine the user journey and experience and create the technical solutions.
- Participates in troubleshooting for day-to-day issues and ongoing maintenance. Makes recommendations as needed to ensure reliability of the systems and finds the solutions to overcome the issues.
- Participates in testing and QA activities.
- Closely work with domain/solution architects to ensure the availability, reliability, and performance of API as well as the other non-functional requirements.
- Interact with bank business unit to collect various functional requirements.
- Ability to work with developers in explaining requirements and test solution before implementing in production.
- Understand and analyze the Consumer s requirement.
- Identify the need of the service and the readiness of required services.
- Expert with Banking Domain Knowledge.
- Very good Analytical and Problem Solving skills.
- Able to convert business problem into user stories, user journeys and technical solution.
- Communication - Expert in communicating with team members, clients and other vendors, so they exhibit excellent written and verbal communication skills.
- Proficient in API development.
- Able to capture requirement for API development and able to understand end to end picture.
- Able to create Swagger.
- Able to write test scenarios for acceptance criteria.
- Experience in leading the team is a plus.
- Job Qualification.
- Bachelor s degree/Master s degree in Finance, Administration, Computer Science or equivalent.
- 5+ years of working experience of solid, demonstrable experience in software development.
- 1-3 years of working experience of solid, demonstrable experience as Business Analyst or System Analyst in large-scale projects.
- 2+ year of working experience in banking, financial, or payment industry.
- 2+ year of people or team management and at least 3 people in the team.
- Experience in Banking/ Financial Service projects.
- Experience in API ecosystem.
- Experience and Knowledge of agile and waterfall methodologies.
- Experience in working on requirements with business teams.
- Experience in performing root-cause analysis and preliminary problem diagnosis.
- Knowledge of BIAN and ISO20022..
- Please note that we will get in touch with shortlisted candidates only.
- FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer).
- LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
- LINKEDIN: Krungsri (http://bit.ly/LinkedinKrungsri).
- Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
- EN.
- (https://krungsri.com/bprivacynoticeen).
- The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.
Skills:
Problem Solving, Finance, Japanese, English
Job type:
Full-time
Salary:
āļŋ30,000 - āļŋ35,000, negotiable
- Make countermeasures and develop strategies for Japanese Corporate Banking business based on analysis of financial performance and business environment.
- Support Japanese Corporate Banking members (RM and operation members) through information sharing on business-related topics and communication with related parties for problem solving as a planning.
- Communication with Head quarter in Japan as well as in our bank.
- Any other matters required by managements in Japanese Corporate Banking.
- Bachelor s / master s degree in economics, Banking and Finance or related fields.
- 1 years of experience in Banking and Finance or related field.
- Good Command of written and spoken English.
- Strong communication and interpersonal skills.
Skills:
Problem Solving, Compliance, English
Job type:
Full-time
Salary:
negotiable
- 3 yrs and up experience in commercial operation/ logistic/ terminal or warehouse operation experience in petroleum, petrochemical or related business.
- Strong customer relationship skillsStrong problem solving, decision making, logical thinking and analytical skills.
- Strong command in English language.
- Good computer skills.
- EDUCATION.
- Bachelor s Degree in Logistics management, Science, Engineering, or related field.
- Good operational and technical background, with excellent organizational skills
- Excellent managerial skills, with strong interpersonal and communication skills.
- ROLE & RESPONSIBILITY.
- To manage stock control, reconcile and propose to adjust Inbound & Outbound shipment, Storage inventory and ullage, Stock of drums, containers and Warehouse space and utilization.
- Arrange suitable carrier for product replenishment with vessel owner and supply chain coordinator to ensure operational effectiveness of land logistics throughout the supply chain.
- Control and monitor product Dispatching to ensure effective delivery management.
- Manage Operation schedule of product loading and unloading both truck and vessel modes, including drum filling.
- Ensure optimally operating with Cost effectiveness, Asset utilization and Loss reduction.
- Carry out product blending and packaging activities as well as ensure quality and specification as per defined parameter and proper selection of packaging material for each product type.
- Be a focal point for government-related and excise matters.
- Adopt Shell and TOP Group HSSE standards with the service provider terminal and warehouses.
- Ensure Regulatory Compliance to related Laws and Authorities.
- Manage problem solving-Operation issues.
Experience:
5 years required
Skills:
Research, Problem Solving, Excel
Job type:
Full-time
Salary:
negotiable
- Lead junior research analysts to deliver consistent and high-quality actionable insight.
- Build and maintain strong relationships with senior client stakeholders.
- Coach, develop and inspire team to develop careers and drive innovative approaches to client briefs.
- Manage internal stakeholders and projects to ensure the client s requirements are translated into delivering the very best NIQ-GFK CMI can offer.
- Proactively share and exchange best practice and industry knowledge across NIQ-GFK internal teams.
- Be responsible for delivering analytics & insights services and conducting tactical client training for Guided Analytics & NIQ GFK CMI products and solutions such as Brand Health, segmentation, Usage & Attitudes, Customer Experience, Shopper and Qualitative research.
- Entrusted to deliver flawless research and analytics to our clients.
- Be responsible for identifying opportunities through day-to-day engagements with our clients, handing off opportunities to Account Development to pursue.
- Have a strong working knowledge of the client business priorities and the role we can play in supporting these goals.
- Be a confident and capable crafter of compelling insights, deliver clear and actionable recommendations to our clients helping them grow their business.
- About you.
- You are a high-performing individual thriving in ensuring high client centricity & customer satisfaction. You know how to take care of client requirements & develop long-lasting client relationships. Awareness of the market landscape, our CMI products, and our processes is at the forefront of your mind. You know that collaboration amongst teams and active listening of clients is critical to meet goals and grow.
- Graduate or Post Graduate with at least 5+ years of experience in data analytics and delivery.
- Ideally a first experience in a related industry but not essential.
- Customer Centric mindset.
- Awareness of data analytics industry, business model, products, services and solutions like Brand Health, Segmentation, Usage & Attitude, Customer Experience & Shopper solutions etc.
- Awareness of market trends and its interdependencies impacting customers.
- Excellent time management and prioritization skills with a proven track record of delivering projects on time.
- Problem solving and solutions-oriented.
- Engaging presenter.
- Good at building relationships, internally and with clients.
- Strong verbal and written communication skills.
- Experience of working in an analytical environment.
- Coaching or managerial experience.
- A positive and creative approach to problem solving.
- Excellent presentation skills.
- Capable of leveraging tools such as Microsoft Excel and PowerPoint.
- Additional InformationRemote-hybrid based role, must be physically located within Thailand and candidate must be a Country/Region Resident.
- Our Benefits.
- Flexible working environment.
- Volunteer time off.
- LinkedIn Learning.
- Employee-Assistance-Program (EAP).
- About NIQ.
- NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
- For more information, visit NIQ.com.
- Want to keep up with our latest updates?.
- Follow us on: LinkedIn | Instagram | Twitter | Facebook.
- Our commitment to Diversity, Equity, and Inclusion.
- NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.
Experience:
1 year required
Skills:
Good Communication Skills, Multitasking, Work Well Under Pressure, Problem Solving, Fast Learner
Job type:
Full-time
Salary:
āļŋ26,000 - āļŋ32,000, negotiable, commission paid with salary
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Experience:
15 years required
Skills:
Product Design, Product Development, Problem Solving
Job type:
Full-time
Salary:
negotiable
- Technical PM will be the interface/point of contact between product design team and manufacturing site.
- Coordinating the transfer of design on failure analysis in processes at manufacturing sites.
- Interface with product design teams to provide DFx feedback throughout the product development cycle.
- Develop PCBA manufacture SOW, statement of work, for new product launch.
- Lead POC project.
- Present and communicate status to the business leaders and customers. Review and interpret design specifications and provide feedback to the manufacturing site.
- Engage with cross functional design engineering teams, i.e. product engineering, design verification & reliability validation, to successfully launch new products into.
- Manufacturing.Responsible for design transfer include the review of test vehicles design and implementation plan for mass production.
- Continuous review of equipment and processes to ensure high efficiency and quality.
- To drive activities in identification and continuous improvement of yield rate, scrap reduction, manufacturing process root cause failure analysis and correction reduction, and.
- cost reduction.Review the development, configuration and industrial process optimization plan and manage the implementation schedule.
- Improve customer satisfaction and drive overall operational requirements from.
- customers.Coordinate the projects and their interdependencies. Manage and utilize resources across projects.
- To support problem solving of moderate scope and complexity.
- To support the project teams: R&D, NPI and Gate transitions, ensure the smooth transition to mass production phase, and adhoc requests.
- To Coordinate related tasks, and engineering changes with internal team and Manufacturing team.
- Knowledge/Skills/Competencies.
- Technical Understanding: While not necessarily needing to be a deep expert of product design,.
- NPI technical manager will need to have comprehensive technical knowledge of the manufacturing process. This understanding helps in communicating effectively with technical teams and understanding project requirements.
- Project Management: Strong project management skills are essential to coordinate various aspects of process engineering, including scope definition, resource allocation, scheduling, risk management, and stakeholder communication.
- Domain Knowledge: Depending on the industry the accelerated compute program serves, having domain-specific knowledge in server, storage and network switches will be a plus. Understanding the business context and specific challenges within the industry helps in the execution of the product systems programs that truly address the needs of the stakeholders.
- Communication Skills: Effective communication is key to aligning diverse stakeholders, including technical teams, business leaders, clients, and end-users. It is imperative that you are able to effectively and concisely communicate NPI program technical updates, issues and schedule impacts to the leadership team.
- Strategic Thinking: Our programs often have long-term implications and our technical managers play a critical role in thinking strategically, considering the broader organizational goals and how our programs fit into them. This involves planning for scalability, sustainability, and future advancements in the networking product technology.
- Risk Management: Technical managers need to work with various stakeholders to identify and mitigate these risks proactively to ensure project success.
- Team Leadership: Leading multi-disciplinary teams comprising engineers, domain experts, supply-chain and technology parters requires strong leadership skills. Technical managers should inspire and motivate team members, foster collaboration, and resolve conflicts effectively.
- Adaptability: Technical managers need to stay updated with the latest trends in manufacturing technology and be adaptable to changes in project requirements or technological advancements.
- Typical Experience.
- Over 15 years of working experience.
- Typical Education.
- Bachelor degree or consideration of an equivalent combination of education and experience.
- Educational Requirements may vary by Geography.
- Notes.
- This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
- Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
- At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
- Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
- Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
- Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
Skills:
Problem Solving
Job type:
Full-time
Salary:
negotiable
- Event: create activity and event to deliver good experience, relationship, image and traffic.
- Communication: create communication materials and develop communication message and channel to build brand awareness via online and offline.
- Report: Monitor all marketing campaigns and performance & report to management team.
- Partner: Worked in partnership with other members of the management team, tenant and supplier to define goals and strategies together
- Bachelor s degree or higher in Marketing, Public relation.
- At least of 8 years in Marketing event or communication in Retail Business.
- Comprehensive strategic marketing and communication.
- Team player with strong communication, leadership and Management skills.
- Creative problem solving and innovation thinker.
Skills:
Teamwork, Project Management, Problem Solving
Job type:
Full-time
Salary:
negotiable
- Engage with community to explore opportunities for the use of IT solutions.
- Gather and document business requirements.
- Work with various IT teams to develop and deliver IT solutions.
- Respond to system problems by analyzing the issue and determining the next course of action.
- Provide system training to end users.
- Participate in and lead various IT projects as required.
- Knowledge/Skills/Competencies.
- Strong customer service orientation.
- Leadership and teamwork skills.
- Good ability to plan projects and tasks.
- Project management skills.
- Good analytical, technical, troubleshooting and problem solving skills.
- Good communication, documentation (including flow charting) and presentation skills.
- Understanding of an electronic manufacturing environment, materials and processes.
- Understanding the machine connectivity protocol likes CFX, SECGEM, REST, PLC Bases protocol.
- Understanding the integration of technologies into the production process to make plant operations more flexible, efficient and resilient in the face of changing market demands. To build better digital solutions in the company.
- Understanding of shop floor control and ERP applications.
- Solid knowledge of the business area to be supported and a solid understanding of its associated business processes.
- Strong understanding of software development life cycle concepts and practices.
- Knowledge/experience with application-to-application and business-to-business integration.
- Basic to good coding skills in specified programming languages.
- Understanding of interrelations between IT components (software, OS, databases, network, servers, etc.).
- Physical Demands.
- Duties of this position are performed in a normal office environment.
- Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
- Typical Experience.
- 4 to 6 years; Experience in similar roles.
- Typical Education.
- Bachelor Degree or consideration of an equivalent combination of education and experience..
- Educational Requirements may vary by Geography.
- Notes.
- This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
- Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
- At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
- Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
- Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
- Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
Experience:
1 year required
Skills:
Good Communication Skills, Multitasking, Problem Solving, Work Well Under Pressure
Job type:
Full-time
Salary:
āļŋ23,000 - āļŋ28,000, negotiable, commission paid with salary
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- āļāļēāļĒāļļ 23-35 āļāļĩ.
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- āļĄāļĩāļāļ§āļēāļĄāļŠāļēāļĄāļēāļĢāļāđāļāļāļēāļĢāļ§āļīāđāļāļĢāļēāļ°āļŦāđāđāļĨāļ°āđāļāđāđāļāļāļąāļāļŦāļē.
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- āļāļ§āļēāļĄāļŠāļēāļĄāļēāļĢāļāđāļāļāļēāļĢāđāļāđāđāļāļĢāđāļāļĢāļĄ Microsoft Office āđāļĨāļ° CRM software.
- āļĨāļēāļāļąāļāļĢāđāļāļ 10āļ§āļąāļ.
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Experience:
6 years required
Skills:
Problem Solving, Teamwork, English
Job type:
Full-time
Salary:
negotiable
- Ensures that the processes are carried out and comply with the specifications required by customers and that it complies with the local requirements of the organization and the requirements of MPS (Manufacturing Process Standards).
- Ensures that the specifications, the acceptance criteria of the products by the operational staff are known and respected; ensures that operators comply with product quality inspection procedures in accordance with customer requirements.
- Provides support in order to optimize processes, identifies and initiates opportunit ...
- Prepares and collects data from the key points of the processes and prepares the internal quality reports.
- Monitors product yields, process (yield) and scrap rate (scrap) or other quality indicators.
- Participates in the activities of PFMEA analysis and elaboration of Control Plan.
- Assesses and updates working instructions for specific products.
- Knowledge/Skills/Competencies.
- PC operating knowledge - Ms Office.
- Knowledge of English - intermediate level.
- Knowledge and understanding of ISO9001, ISO13485, ISO19011, ISO14001, ISO 50001 and ISO 14971 management systems knowledge and understanding of quality and process improvements techniques and tools good analytical and problem solving skills ability to effectively communicate with a wide variety of internal and external customers teamwork skills.
- Strong knowledge in manufacturing operations Understand quality tools such as FMEA, PMP, SPC, 8D methodology, etc.
- Physical Demands..
- Typical Experience.
- 4 to 6 years in a similar role or industry.
- Typical Education.
- Bachelor's Degree.
- Notes.
- This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
- Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
- At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
- Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
- Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
- Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
Skills:
Big Data, Problem Solving
Job type:
Full-time
Salary:
negotiable
- Lead hybrid case teams on general IT, digital/technology transformation projects.
- Provide IT strategy and architecture advisory to clients across Financial Institutions (FI) and/or Insurance (INS) sectors.
- Align business and technology strategies to deliver impactful insights and outcomes jointly with client management.
- Assess current state technology landscape, define target state and develop transition roadmaps.
- Assist, define and drive implementation of technical architectures and proof of concepts.
- Design innovative technology solutions across various projects/clients to solve complex business problems.
- Drive innovation for our clients by leveraging cross-industry views on technology trends.
- Actively network, manage and influence multiple client and stakeholder relationship groups including senior executives.
- What You'll Bring.
- 15+ years' experience in a strategy, management or technology consultancy; digital/tech start-up and/or industry experience aligned to FI and/or INS.
- Experience working within an architecture domain (enterprise, solutions, applications, big data and/or cloud).
- Knowledge and exposure to architecting solutions at an enterprise scale.
- Understanding of architecture principles and exposure to architecting modern data platforms.
- Experience leading high performing case/project/delivery teams.
- Experience driving presales, proposal development through to client presentations.
- Thrive in a hypothesis-based environment and ability to frame strategic challenges from a digital/tech perspective.
- Strong analytical skills, problem solving ability and conceptual thinking.
- Excellent communication, storylining, client facing and consulting skills.
- Strategic mindset, presence and senior gravitas.
- Enterprise architectural frameworks and methods including TOGAF and/or related certifications.
- Bachelors degree preferably in an IT/Computer Science, Engineering or related discipline.
- MBA, Masters or PhD will be highly regarded.
- Flexibility to travel within SEA and Asia Pacific region.
- Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
- BCG is an E - Verify Employer. Click here for more information on E-Verify.
Experience:
6 years required
Skills:
SAP, Problem Solving, Teamwork
Job type:
Full-time
Salary:
negotiable
- Support and communicate with stakeholders including IT/Business Partners as well as external/internal communities for opportunities and or alignment of solution strategy.
- Support in providing solution architecture as well as guidance in the selected area of responsibility (e.g. Shop floor, IT, SCM, Ops, etc.).
- Provide guidance in IT Process (e.g. Operating Model, Governance, System Development Life Cycle).
- Support in providing guidance on relevant technologies and concepts (e.g. Azure, Cloud Tech,.NET, SAP/ABAP, etc.).
- Perform technical execution of solutions including requirements gathering, blueprinting, development and deployment.
- Manage a small team of permanent and contractor staff, performing tasks including onboarding, off boarding, training.
- Knowledge/Skills/Competencies.
- Strong knowledge & experience in IT process (e.g. operating model, governance, IT delivery lifecycle).
- Strong knowledge & experience in select business processes (e.g. Shop floor, IT, SCM, Ops, etc.).
- Strong knowledge & experience in relevant technologies and concepts (e.g. SAP, xAAS,.NET, Azure, etc.).
- Ability to make or guide decisions, and drive team actions in accordance with strategy..
- Good problem solving & analytic skillset, with an ability to innovate..
- Good relationship management and negotiations skills..
- Strong knowledge & experience in Agile and Waterfall development/project methodologies.
- Advanced knowledge of Celestica IT architecture strategies.
- Good leadership and teamwork skills..
- Good project management & planning skills..
- Strong interpersonal and human resource management skills.
- Physical Demands.
- Duties of this position are performed in a normal office environment..
- Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required..
- Typical Experience.
- 4 to 6 years of relevant experience in similar roles.
- Typical Education.
- Bachelor Degree or consideration of an equivalent combination of education and experience..
- Educational Requirements may vary by Geography.
- Notes.
- This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
- Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
- At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
Skills:
Problem Solving, Project Management
Job type:
Full-time
Salary:
negotiable
- Online Campaign initiative to drive sales and customer.
- Analyze campaign work with number and can translate to plan.
- Translate trade marketing and campaign briefs into actionable execution plans; communicate clearly with platform operation, work end to end process for campaign execution.
- Voucher and coupon planning and performance tracking on daily, weekly and monthly basis.
- Initiative and create campaign and monthly incentive program to store.
- Release promotional updates for coupons mechanic, including barcodes, mechanics, and other related campaign details.
- Analyze competitor activities using app data, web insights, and business intelligence (BI) tools.
- Verify that campaign launches align with briefs and are correctly executed across all platforms.
- Post-mortem campaign evaluation.
- Handle ad-hoc assignments and urgent requests across teams and platforms (e.g., Email, LINE, Microsoft Teams).
- Campaign and Trade marketing.
- Commercial.
- Key account from Marketplace.
- Problem solving and critical thinking.
- Communication and presentation skill.
- Analytical and logical thinking.
- Project management.
- Time management and work prioritization.
- Be able to work in dynamic, fast-paced work environment and be able to handle pressure and challenging target.
- CP AXTRA | Lotus's
- CP AXTRA Public Company Limited.
- Nawamin Office: Buengkum, Bangkok 10230, Thailand.
- By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .
Experience:
No experience required
Skills:
Good Communication Skills, Problem Solving, English, Thai
Job type:
Full-time
Salary:
negotiable
- āļāļĢāļ°āļŠāļēāļāļāļēāļāļĢāļ°āļŦāļ§āđāļēāļāļāļĩāļĄāļāļēāļĒ āđāļĨāļ°āļŦāļāđāļ§āļĒāļāļēāļāļ āļēāļĒāđāļāđāļĨāļ°āļ āļēāļĒāļāļāļāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ āļāļĢāđāļāļĄāļāļđāđāļĨāļĨāļđāļāļāđāļē āļāļģāļŦāļāđāļēāļāļĩāđāđāļāđāļāļāļļāļāļāļīāļāļāđāļāļŠāļģāļāļąāļāļĢāļ°āļŦāļ§āđāļēāļāļāļĩāļĄāļ āļēāļĒāđāļāđāļĨāļ°āļāļĩāļĄāļāļēāļĒ āđāļŦāđāļāđāļāļĄāļđāļĨāđāļĨāļ°āļāđāļ§āļĒāđāļāđāđāļāļāļąāļāļŦāļēāļāđāļēāļāđ āđāļāļ·āđāļāđāļŦāđāļāļĢāļāļāļēāļĄāļāļ§āļēāļĄāļāļēāļāļŦāļ§āļąāļāļāļāļāļĨāļđāļāļāđāļēāđāļĨāļ°āļāļģāļŦāļāļāđāļ§āļĨāļēāļāļēāļĢāļŠāđāļāļāļēāļ
- āļāļīāļāļāļēāļĄāļŠāļāļēāļāļ°āđāļĨāļ°āļāļąāļāđāļāļāļāļ§āļēāļĄāļāļ·āļāļŦāļāđāļēāđāļŦāđāļāļąāļāļāļĩāļĄāļāļēāļĒ āļāļĢāļ§āļāļŠāļāļāđāļŦāđāđāļāđāđāļāļ§āđāļēāļāļĢāļ°āļāļ§āļāļāļēāļĢāļāļēāļĒāđāļāđāļĨāļ°āļāļąāđāļāļāļāļāļāļģāđāļāļīāļāđāļāļāļēāļĄāđāļāļ
- āļāļąāļāļāļēāļĢāđāļāļāļŠāļēāļĢāđāļĨāļ°āļŠāļąāļāļāļēāļāļēāļĢāļāļēāļĒ āļāļąāļāđāļāļĢāļĩāļĒāļĄāđāļĨāļ°āļāļđāđāļĨāđāļāļāļŠāļēāļĢāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļāļāļąāļāļāļēāļĢāļāļēāļĒ āđāļāđāļ āđāļāđāļŠāļāļāļĢāļēāļāļē āļŠāļąāļāļāļēāļāļēāļĢāļāļēāļĒ
- āļāļĢāļ§āļāļŠāļāļāļāļ§āļēāļĄāļāļđāļāļāđāļāļāļāļāļāđāļāļāļŠāļēāļĢāđāļĨāļ°āļāļīāļāļāļēāļĄāđāļŦāđāđāļāđāļĢāļąāļāļāļēāļĢāļāļāļļāļĄāļąāļāļīāļāļēāļāļāđāļēāļĒāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ āļāļąāļāļāļēāļĢāđāļāļāļŠāļēāļĢāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļāļāļąāļāļĨāļđāļāļāđāļē āđāļāđāļ āļāđāļāļĄāļđāļĨāļāļīāļāļāđāļ āļĢāļēāļĒāļĨāļ°āđāļāļĩāļĒāļāđāļāļĢāļāļāļēāļĢ āđāļĨāļ°āļāđāļāļāļāļĨāļāļāđāļēāļāđ
- āļĢāļ§āļāļĢāļ§āļĄāđāļĨāļ°āļāļąāļāđāļāđāļāļāđāļāļĄāļđāļĨāļĨāļđāļāļāđāļē āļ§āļīāđāļāļĢāļēāļ°āļŦāđāļāđāļāļĄāļđāļĨāļĨāļđāļāļāđāļē āļāļ§āļēāļĄāļāđāļāļāļāļēāļĢāļāļāļāļāļĨāļēāļ āđāļĨāļ°āđāļāļ§āđāļāđāļĄāļāļāļāļāļļāļāļŠāļēāļŦāļāļĢāļĢāļĄ āđāļāļ·āđāļāļŠāļāļąāļāļŠāļāļļāļāļāļēāļĢāļ§āļēāļāđāļāļāļāļĨāļĒāļļāļāļāđāļāļāļāļāļĩāļĄāļāļēāļĒ
- āļāļąāļāļāļģāļĢāļēāļĒāļāļēāļāļŠāļĢāļļāļāļāđāļāļĄāļđāļĨāļāļēāļĢāļāļēāļĒ āđāļĨāļ°āļāļģāđāļŠāļāļāļāđāļāļĄāļđāļĨāļāļĩāđāđāļāđāļāļāļĢāļ°āđāļĒāļāļāđ āđāļāđāļ āļāđāļāļĄāļđāļĨāļĨāļđāļāļāđāļēāđāļāđāļēāļŦāļĄāļēāļĒ (Lead), āļĢāļ°āļāļąāļāļāļēāļĢāļĄāļĩāļŠāđāļ§āļāļĢāđāļ§āļĄāļāļāļāļĨāļđāļāļāđāļē (Engagement) āđāļĨāļ°āļāļĨāļĨāļąāļāļāđāļāļāļāđāļāļāļēāļŠāļāļēāļāļāļēāļĢāļāļēāļĒ (Deal Outcome) āđāļāļ·āđāļāļŠāļāļąāļāļŠāļāļļāļāļāļēāļĢāļ§āļēāļāđāļāļāļāļĨāļĒāļļāļāļāđ
- āļŠāļāļąāļāļŠāļāļļāļāļāļĩāļĄāļāļēāļĒāđāļāļāļēāļĢāļāļąāļāļāļīāļāļāļĢāļĢāļĄāļāļēāļāļāļēāļĢāļāļĨāļēāļāļāļēāļĄāļāļĩāđāđāļāđāļĢāļąāļāļĄāļāļāļŦāļĄāļēāļĒ.
- āļāļĢāļīāļāļāļēāļāļĢāļĩ āļŠāļēāļāļēāļāļĢāļīāļŦāļēāļĢāļāļļāļĢāļāļīāļ āļāļēāļĢāļāļĨāļēāļ āļāļēāļĢāļāļąāļāļāļēāļĢ āļŦāļĢāļ·āļāļŠāļēāļāļēāļāļ·āđāļāđ āļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ
- āļŦāļēāļāļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāđāļēāļāļāļēāļĢāļāļĢāļ°āļŠāļēāļāļāļēāļāļŦāļĢāļ·āļāļāļēāļāļŠāļāļąāļāļŠāļāļļāļāļāđāļēāļĒāļāļēāļĒāļāļ°āđāļāđāļĢāļąāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ
- āļĄāļĩāļāļ§āļēāļĄāļĢāļđāđāļāđāļēāļāļāļĢāļ°āļāļ§āļāļāļēāļĢāļāļēāļĒ āļāļēāļĢāļāļĢāļīāļŦāļēāļĢāļĨāļđāļāļāđāļē āđāļĨāļ°āļāļēāļĢāļāļĢāļīāļŦāļēāļĢāđāļāļĢāđāļāļāļāđ
- āļĄāļĩāļāļ§āļēāļĄāļŠāļēāļĄāļēāļĢāļāđāļāļāļēāļĢāļ§āļīāđāļāļĢāļēāļ°āļŦāđāļāđāļāļĄāļđāļĨāļāļēāļāļāļļāļĢāļāļīāļāđāļĨāļ°āļāļĨāļēāļ
- āļĄāļĩāļāļąāļāļĐāļ°āđāļāļāļēāļĢāļāļąāļāļāļēāļĢāļāđāļāļĄāļđāļĨāđāļĨāļ°āđāļāļāļŠāļēāļĢ āļĄāļĩāļāļ§āļēāļĄāļĨāļ°āđāļāļĩāļĒāļāļĢāļāļāļāļāļ
- āļŦāļēāļāļĄāļĩāļāļąāļāļĐāļ°āļ āļēāļĐāļēāļāļąāļāļāļĪāļĐāđāļāļĢāļ°āļāļąāļāļāļĩ āļāļ°āđāļāđāļĢāļąāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ
- āļĄāļĩāļāļąāļāļĐāļ°āļāļēāļĢāļŠāļ·āđāļāļŠāļēāļĢāđāļĨāļ°āļāļēāļĢāļāļĢāļ°āļŠāļēāļāļāļēāļāļāļĩāđāļāļĩ āļŠāļēāļĄāļēāļĢāļāļāļģāļāļēāļāļĢāđāļ§āļĄāļāļąāļāļŦāļĨāļēāļĒāļāđāļēāļĒāđāļāđāļāļĒāđāļēāļāļĄāļĩāļāļĢāļ°āļŠāļīāļāļāļīāļ āļēāļ
- āļĄāļĩāđāļĢāļāļāļđāļāđāļāļŠāļđāļ āļĄāļĩāļāļ§āļēāļĄāļāļīāļāļŠāļĢāđāļēāļāļŠāļĢāļĢāļāđ āļĄāļĩāļāļ§āļēāļĄāļĒāļ·āļāļŦāļĒāļļāđāļ āđāļĨāļ°āļĄāļĩāđāļāļ§āļāļīāļāļāļĩāđāļĄāļļāđāļāđāļāđāļāļāļēāļĢāļāļąāļāļāļē
- āļŠāļēāļĄāļēāļĢāļāđāļāđāđāļāļāļąāļāļŦāļēāđāļāļāļēāļ°āļŦāļāđāļēāđāļāđāļāļĒāđāļēāļāļĄāļĩāļāļĢāļ°āļŠāļīāļāļāļīāļ āļēāļāđāļāļŠāļāļēāļāļāļēāļĢāļāđāđāļĢāđāļāļāđāļ§āļ
- āļŠāļēāļĄāļēāļĢāļāļāļģāļāļēāļāļ āļēāļĒāđāļāđāđāļĢāļāļāļāļāļąāļāđāļĨāļ°āđāļāļŠāļ āļēāļāđāļ§āļāļĨāđāļāļĄāļāļĩāđāđāļāļĨāļĩāđāļĒāļāđāļāļĨāļāļāļĒāđāļēāļāļĢāļ§āļāđāļĢāđāļ§āđāļāđ
- āļĄāļĩāļāļ§āļēāļĄāļŠāļēāļĄāļēāļĢāļāđāļāļāļēāļĢāļāļĢāļąāļāļāļąāļ§āđāļŦāđāđāļāđāļēāļāļąāļāļŠāļ āļēāļāđāļ§āļāļĨāđāļāļĄāļāļēāļĢāļāļģāļāļēāļāļāļĩāđāļŦāļĨāļēāļāļŦāļĨāļēāļĒāđāļāđ
- āļĄāļĩāļāļąāļāļĐāļ°āļāđāļēāļāļĄāļāļļāļĐāļĒāļŠāļąāļĄāļāļąāļāļāđāļŠāļđāļ āđāļĨāļ°āļĄāļĩāļāļ§āļēāļĄāđāļāđāļēāđāļāļāļĒāđāļēāļāļĨāļķāļāļāļķāđāļāđāļāļāļ§āļēāļĄāļāđāļāļāļāļēāļĢāļāļāļāļāļĩāļĄāļāļēāļāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ.
- āđāļĄāļ·āđāļāļāļāļŠāđāļāđāļāļŠāļĄāļąāļāļĢāļāļēāļāļŠāļģāđāļĢāđāļ āļāđāļēāļāļāļ°āđāļāđāļĢāļąāļāļāļĩāđāļĄāļĨāļāļāļāļāļĨāļąāļāļāļąāļāđāļāļĄāļąāļāļīāļāļāļ Google Forms āļāļēāļāļāļĢāļīāļĐāļąāļāļāļ°āļāļīāļāļēāļĢāļāļēāđāļāļŠāļĄāļąāļāļĢāļāļāļāļāđāļēāļ āđāļĨāļ°āļŦāļēāļāļāđāļēāļāļāđāļēāļāļāļēāļĢāļāļąāļāđāļĨāļ·āļāļāļāļ°āđāļāđāļĢāļąāļāļāļēāļĢāļāļīāļāļāđāļāļāļĨāļąāļāđāļāļ āļēāļĒāđāļ 3 āļŠāļąāļāļāļēāļŦāđ āļāļąāļāļāļēāļāļ§āļąāļāļāļĩāđāļāđāļēāļāļŠāļĄāļąāļāļĢāļāļēāļ.
Skills:
eCommerce, Negotiation, Problem Solving, English
Job type:
Full-time
Salary:
negotiable
- Accelerate seller growth through platform activities including campaigns, content and non-content activities, brand investment and new collaborating initiatives with platforms.
- Develop internal strategy and action plan to grow sellers in the portfolio.
- Ensure sellers completely understand and are up-to-date on platform's governance or changes that might impact their planning or operations.
- Conduct top sellers business review.
- Monitor sellers' performance and ensure sellers have executed their action plan as committed or even go beyond.
- Responsible for establishing and maintaining good working relationships with key accounts decision-makers or representatives.
- Assist in troubleshooting seller-related problems and providing actionable proactive solutions to potential issues.
- Deliver impact on category growth by ensuring seller campaign participation and marketing support.
- Minimum Bachelor's Degree or above.
- 2 years+ experience in ecommerce; direct experience in relevant categories preferred.
- English proficiency and Thai language proficiency.
- Excellent interpersonal and negotiation skills.
- Attention to detail, affinity with numbers, logic and problem solving skill.
- A good team player, fast learner and open to changes.
- Proficient in Excel and ppt.
- Experience in FMCG or F&B Industry is preferred.
Experience:
7 years required
Skills:
Problem Solving, Teamwork
Job type:
Full-time
Salary:
negotiable
- Deploy the continuous improvement (CI) goals and strategies by applying the Improvement principles, systems, methods and tools for the operation and support functions in the organization.
- Manage activities for CI and performance enhancement in site/function.
- Contribute to the yearly CI activities execution plan and ensure that project goals are met.
- Work closely with key business stakeholders to build a CI environment to support a change management program.
- Participate in and/or lead the management gemba ( go and see ) activities.
- Participate in and/or co-lead the site/function CI Committee.
- Facilitate the adoption and measurement of the Systematic CI Framework Standards.
- Facilitate lean and process improvement based CI workshops to drive ideas and solutions.
- Facilitate improvement opportunities external to the site/function (as required). This may involve the delivery or training and/or kaizen facilitation at external organizations outside Celestica + other sites in the Celestica network that need help + global support functions within Celestica.
- Collaborate with regional and corporate CI teams for the Continuous Improvement activities execution.
- Work closely with all area owners to create a culture of continuous improvement.
- Drive new ideas and improvement solutions with all area owners and share good practices between customers, departments, sites and functions.
- Champion the Reward and Recognition programs to motivate all employees.
- Support value stream improvements and/or transformation efforts. Provide subject matter expertise on an as needed basis. Coordinate training for CI for Employees, CI for Leadership, Lean Green Belt and Six Sigma Green Belt certifications.
- Work to achieve Lean Black Belt and Six Sigma Black Belt certifications.
- Knowledge/Skills/Competencies.
- Proven competency to deliver training, facilitate kaizen events and drive business results through application of CI methods.
- Hands-on experience in delivering multiple kaizen types.
- Experience in key facets of complex manufacturing environments, operations and high performance work, such as Lean Manufacturing leadership.
- Project & Change management experience.
- Time management.
- Proven ability to work effectively at all levels of the organization.
- Leadership experience within a matrix organization.
- Collaboration.
- Communication.
- Planning.
- Problem solving.
- Results oriented.
- Leadership.
- Teamwork.
- Initiative.
- Flexibility.
- Physical Demands.
- Duties of this position are performed in generally good conditions with occasional exposure (10% - 33%) to noise, odours, dust, drafts, chemicals, operating machinery, temperature extremes, hazardous substances, etc.
- Duties may require regular periods of sitting and/or standing and sustained visual concentration on observing operations. Repetitive manual movements (e.g. data entry, using a computer mouse, using a calculator, time studies, assembling workstations/racking, labeling, floor taping, etc., as applicable) are regularly required.
- Occasional overnight travel is required.
- Typical Experience.
- 5 to 7 years of relevant experience
- CI experience in manufacturing and office environments
- Management and/or leadership experience.
- Typical Education.
- Bachelor Degree in related field, or consideration of an equivalent combination of education and experience.
- Specialized Knowledge / Skills.
- Educational Requirements may vary by Geography.
- Notes.
- This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
- Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
- At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
- Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
- Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
- Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
Experience:
5 years required
Skills:
Problem Solving, Excel, English
Job type:
Full-time
Salary:
negotiable
- Lead and supervise customer service team to provide the after-sale service and handle customer complaints and provide solutions in order to meetcustomer's satisfaction which determine potential business opportunities to achieve targeted growth.
- Handle difficult& special calls and solve other issues escalated by agents& follow up with various departments on problem solving or information sharing ifneeded.
- Monitor team performance, achieve customer service targets.
- Manage, Advise, Coaching and communicate with the customer service team to ensure high performance and take timely action to drive the continuouscustomer service satisfaction improvement.
- Manage a team of customer service i.e. Make sure the day-to-day operations run smoothly.
- Incoming cases and calls monitoring and job assignment including calls and email.
- Talk to agents regularly, find out potential people issues, solve or escalated accordingly.
- Fulfill all other work assigned by the manager.
- Liaising with the Customer Service Manager to help develop action plans for the call centre team.
- Must HaveGraduated degree in marketing, business administration,economics or related fields.
- Minimum 5 years in Customer Service with at least 2 years in managerial level, Call Centre and other related fields.
- Nice to HaveGood presentation and motivation skills.
- Influencing and negotiating skills.
- Good communications skills both written and spoken Thai and English.
- Excellent customer service mind and Self-motivated.
- The Knowledge of insurance operations and processes will be the advantage.
- Good computer knowledge and skills including Microsoft word/ excel, and database management.
- Familiar with Data Analytics.
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