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Skills:

Data Entry

Job type:

Full-time

• ติดต่อให้ข้อมูลเกี่ยวกับการบริการหรือผลิตภัณฑ์ของบริษัทแก่ลูกค้า.
• โน้มน้าวลูกค้าให้ยอมรับข้อเสนอและตกลงรับการบริการของบริษัท.
• ให้ข้อมูลเอกสารที่จำเป็นที่ใช้ในการซื้อ-ขายกับลูกค้าอย่างถูกต้อง.
• จัดตารางนัดหมายในการซื้อ-ขายกับลูกค้า.
• บันทึกข้อมูลการนัดหมายและการซื้อ-ขายอย่างถูกต้องลงในระบบ.
• เพศ ชาย / หญิง อายุ 23 ปีขึ้นไป.
• สามารถทำงาน 6 วันได้.
• มีประสบการณ์อย่างน้อย 1 ปีในด้าน Telesaleหรือ Call Center สื่อสารภาษาอังกฤษได้พื้นฐาน.
• มีบุคคลิกชอบพูดคุยกับคนอื่น และมีทัศนคติที่ดีในการบริการลูกค้า.
• มีทักษะด้านการสื่อสารที่ดี สามารถสื่อสารได้กับคนทุกระดับ.

Job type:

Full-time

• Call stores to ensure issue logs completely solved and closed.
• Record received call details and summarize call report on a daily basis.
• Work as service desk operator to review quality of issue log closure note.
• Able to give advice to HO responsible team on quality of log closure note.
• Continuous improve quality of log answered by responsible team.
• Perform other tasks assigned by Manager.

Experience:

No experience required

Job type:

Full-time

• ทำงาน 6 วัน/สัปดาห์.
• เวลา 10.00 - 22.00 น.
• เข้างานเป็นกะตามที่ร้านกำหนด.

Skills:

ElasticSearch, Kubernetes, Javascript, Jenkins, Python

Job type:

Full-time

• In 2018, we served over 30 million customers in 6 countries (Thailand, Cambodia, Myanmar, Vietnam, Indonesia, Philippines), and processed over 4.5 billion USD. This makes us by far the largest fintech company in SE Asia, and growing quickly.
• As a member of our esteemed Technical Operations team, you will be helping to bring this vision to reality by leveraging the most modern cloud-native technologies. At Ascend, you will be part of a team who are directly responsible for improving the lives of millions.
• Performs software deployment, change and support operation in production.
• Design and develop software.
• scripts/services to automate tasks in production within DevOps culture.
• Collaborate with Engineering team and Technical Operations to ensure the quality and speed of service delivery.
• Work closely with Engineering teams to define, support and continuously improve the entire release standards and processes.
• Investigate, analyse, and resolve incidents together with Technical Operations, Engineering, 3rd parties.
• Review and resolve application alerts.
• Perform root cause analysis of incidents.
• Able to work at night some times.
• Essential Skills & Prerequisites.
• A positive, can-do attitude, who naturally expresses a high degree of empathy to others and is ready for changes and can take on new challenges.
• Bachelor's Degree in Computer Science or equivalent work experience.
• Jenkins, CICD pipeline, Git.
• Container (Docker) and Container Orchestration (Kubernetes, OpenShift, Mesos).
• Logging platform (ElasticSearch, EFK).
• Monitoring platform (Prometheus, Grafana).
• RabbitMQ, ActiveMQ.
• AWS, GCP, Terraform.
• Linux (RHEL, CentOS).
• Shell script.
• Programming languages e.g. NodeJS, Python, JavaScript, Go.

Skills:

Problem Solving, English

Job type:

Full-time

• Monitor service health, performance and capacity of company services using a variety of tools. When an issue is identified, SM Engineer works to determine the cause of the problem.
• When a problem impacts the services, the SM Engineer works to triage or troubleshoot the problem if possible. SM Engineer generally have standard operating procedures that they will closely follow. This may include coordinating with 3rd party or other IT teams.
• While responding to incidents, the SM Engineer must carefully track and document all issues and resolutions in detail. This increases the knowledge base of the SM Engineer and is a record of the health of the system.
• When problems are too large or complex for quick troubleshooting, SM Engineer must escalate the issue to upper level, other IT resources or 3rd party vendors for assistance in reaching a resolution. SM Engineer maintains ongoing communication within both internal and external team, to keep all stakeholders aware of relevant, known issues and the steps being taken.
• Run test scripts & automated tools to verify servers and services up and running business as usual. And record a result in the ticketing tool.
• Other duties and projects as defined by your line manager.
• Essential Skills & Prerequisites.
• A positive, can-do attitude, who naturally expresses a high degree of empathy to others.
• Bachelor's Degree in an IT related or equivalent work experience.
• Good experiences in System Analyst or NOC or IT support.
• Quick problem solving with strong analytical skills.
• Ability to handle and perform in stressful situations.
• Excellent critical thinking and problem solving skills in a service environment supporting multiple applications.
• Effectively communicates status of major incidents to the appropriate stakeholders.
• Strong command of spoken and written English.
• Patient & friendly attitude with excellent interpersonal skills.
• Flexible and able to work within a 24/7/365 shift pattern.

Experience:

1 year required

Skills:

English

Job type:

Full-time

• Handle inbound calls, chats, and emails from customers, providing information about OPPO products, services, and promotions. Provide basic troubleshooting support for issues related to device usage, applications, and systems. Handle customer complaints and coordinate with relevant teams such as Service Centers, T2, and Logistics. Accurately and completely record customer cases in the WCSM system. Follow up on customer cases and provide customers with regular status updates. Deliver professional and courteous customer service while maintaining the required service quality standards. ...
• Bachelor's degree in any field. Experience in Call Center, Banking Call Center, Customer Service, or a related industry. Good problem-solving skills and the ability to handle multiple tasks simultaneously. Flexible with working schedules and working hours. Passionate about customer service and helping customers. 1-2 years of experience in customer service, call center operations, or a related role. Experience in e-commerce, online marketplaces, or platform/app-based businesses will be an advantage. Excellent communication and interpersonal skills. Able to handle a high volume of customer interactions and work effectively under pressure. Strong problem-solving skills with a customer-focused mindset. Ability to communicate in English or Chinese will be an additional advantage.

Experience:

5 years required

Skills:

Analytical Thinking, Project Management, Negotiation, English

Job type:

Full-time

• Oversee customer inquiries related to application usage, technical issues, and troubleshooting.
• Lead and train a team of customer service representatives and support specialists.
• Identify common customer pain points and collaborate with the development team for application enhancements.
• Develop and implement customer service policies to improve user experience.
• Ensure timely and effective resolution of customer concerns.
• Monitor team performance and provide feedback for improvement.
• Monitor KPIs (e.g., customer satisfaction scores, response times, and resolution rates) and report insights.
• Handle escalated issues and complex customer concerns efficiently.
• Bachelors degree or Masters degree in S/E commerce, Business management, International Business, Marketing and Project Management.
• Minimum 5 years of hands-on experience in Retail operation or customer relationship management area.
• Minimum 3 years in e-commerce platform is a plus.
• Strong background or experiences in business planning, managing the business commercial deals.
• Strong entrepreneurial mindset.
• Proven critical and analytical thinking skill.
• Communication skill with excellent English proficiency.
• Negotiation and persuasion skill.
• Excellent organization skill.
• Impeccable presentation and interpersonal skill.

Experience:

No experience required

Skills:

Market Planning

Job type:

Full-time

• ตอบแชต ให้ข้อมูลบริการ และดูแลลูกค้าเบื้องต้นผ่านช่องทางต่างๆ ของบริษัท.
• ติดตามลูกค้าหลังการนำเสนองาน (Pitching) เพื่อปิดการขาย และติดตามลูกค้าเดิมให้เกิดการซื้อซ้ำ/ขยายแพ็กเกจ (Upsell).
• ออกงาน บูธกิจกรรม หรืออีเวนต์การตลาด เพื่อพบปะและสร้างเครือข่ายลูกค้าใหม่ๆ..
• จัดทำเอกสารงานขาย และประสานงานการเงิน (Sales & Financial Documentation).
• จัดทำเอกสารงานขายทั้งหมด เช่น ใบเสนอราคา (Quotation), สรุปขอบเขตงาน (SOW) และประสานงานเรื่องสัญญาบริการ (Contract).
• ติดตามการชำระเงินของลูกค้า การออกใบแจ้งหนี้/ใบเสร็จ และประสานงานติดตามใบหักภาษี ณ ที่จ่ายกับลูกค้าให้ครบถ้วน..
• บริหารโปรเจกต์ และควบคุม Timeline (Project & Timeline Management).
• รับ Brief จากลูกค้า แปลงโจทย์เพื่อบรีฟต่อให้ทีมภายใน (Creative, Producer, Live Team).
• ควบคุม Timeline การทำงานของโปรเจกต์ให้เป็นไปตามแผน ตรวจสอบความถูกต้องของงาน (สคริปต์, ธีม, โปรโมชั่น) ก่อนส่งให้ลูกค้าอนุมัติ.
• เป็นด่านหน้าในการรับ Feedback ปรับแก้ หรือรับมือเหตุฉุกเฉินหน้างาน โดยบริหารความคาดหวังของลูกค้าให้อยู่ในขอบเขตที่เหมาะสม..
• ประสานงานออฟฟิศ และสนับสนุนงานผู้บริหาร (Executive & Office Coordination).
• ช่วยเหลือและประสานงานในออฟฟิศตามที่ผู้บริหารมอบหมาย (Executive Support / Secretary Role).
• สรุปข้อมูล อัปเดตความคืบหน้าของงาน และช่วยจัดลำดับความสำคัญในแต่ละวันให้กับผู้บริหาร..
• ระดับการศึกษา/ประสบการณ์: วุฒิปริญญาตรีขึ้นไป ทุกสาขา มีประสบการณ์ในตำแหน่ง AE, Client Service, Sales หรือ BD ในสายงาน Agency / Production / Live Commerce อย่างน้อย 1-2 ปี (ยินดีรับเด็กจบใหม่ที่มีความมั่นใจและทักษะการสื่อสารดีเยี่ยม).
• ทักษะการสื่อสารและการเจรจา: มีทักษะการพูด อ่าน เขียน และนำเสนอที่ดี กล้าติดตามงาน ปิดการขายได้ และมีจิตวิทยาในการสื่อสารแก้ปัญหาเฉพาะหน้าได้ดี.
• การบริหารเวลาและเอกสาร: มีความรอบคอบ แม่นยำเรื่องเอกสารงานขาย (ใบเสนอราคา/สัญญา) และจัดลำดับความสำคัญของงาน (Multi-tasking) ได้เป็นอย่างดี.
• โปรแกรมที่ใช้: ใช้ Google Sheets, Google Docs, Keynote / PowerPoint หรือ MS Office ได้อย่างคล่องแคล่ว.
• บุคลิกภาพ: มนุษยสัมพันธ์ดี ปรับตัวเก่ง มีความยืดหยุ่นในการทำงานสูง และรับแรงกดดันจากงานบริการได้ดี..
• คุณสมบัติพิเศษ (Special Qualifications - พิจารณาเป็นพิเศษ).
• เข้าใจธรรมชาติการทำงานสาย Live Commerce, TikTok Shop, Shopee, Lazada หรือดิจิทัลการตลาด.
• มีทักษะการบริหารงานเลขา/งานประสานงานบริหาร จัดการตารางงานได้เป็นระบบ..
• เงินเดือน: รายได้ 18,000-25,000 บาท.
• วันทำงาน จันทร์ - เสาร์ / ผ่านโปร. เข้าออฟฟิศ 5 วัน WFH 1 วัน.
• เวลาทำงาน 09.00-18.00.
• สถานที่ Live to flow เกษตร นวมินทร์ https://maps.app.goo.gl/eUdNVPQwj85bVj828.

Skills:

Recruitment, English

Job type:

Full-time

• Provide timely and accurate banking services to customers via various channels.
• Process transactions efficiently and accurately while ensuring compliance with security policies and procedures.
• Maintain customer accounts by updating personal information and carrying out account maintenance requests.
• Identify and resolve customer queries and complaints promptly within the agreed turnaround time.
• Job.
• ฺBachelor's Degree in a relevant field may be preferred.
• Good command of written English.
• Cash handling experience may be required.
• Ability to work under pressure and meet tight deadlines.
• Strong sales skills are a plus.
• Exceptional time management, communication, and customer service skills.
• Knowledge of banking operations and financial products will be an advantage.
• Possession of a valid Life Insurance Broker License, Non-Life Insurance Broker License, or Single License is a plus.
• หมายเหตุ: ธนาคารมีความจำเป็นจะต้องดำเนินตรวจสอบและเก็บข้อมูลประวัติอาชญากรรมของผู้สมัครในตำแหน่งงานนี้เพื่อตรวจสอบคุณสมบัติหรือลักษณะต้องห้ามตามนโยบายของธนาคาร.
• Remark:The Bank requires the checking and collection of criminal records for candidates of this position in order to verify qualifications and/or disqualifications for the job position in accordance with the Bank's policy.
• AdditionalRequirements.
• Develop, Engage, Execute, Strategise.
• Be a Part of the UOB Family.
• UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Experience:

3 years required

Skills:

English

Job type:

Full-time

• Coordinate with customers and the 3PL Sea and Air Import Department.
• Assign jobs to the Sea and Air Import Departments upon receipt of the shipping documents.
• Check import permits and prepare the required licenses for each shipment.
• Update shipment details in the order-tracking system.
• Follow up on and monitor shipments to ensure delivery to the designated location within the agreed lead time.
• Report delivered cargo to the warehouse.
• Coordinate with the Finance Department regarding invoices.
• Enter and update shipment details in the monthly report.
• Who You Are.
• Bachelor's degree in a related field.
• Fresh graduate or 1-3 years of work experience.
• Proficient in Microsoft Word and Excel.
• Good spoken and written English.
• Knowledge of chemical products is an advantage.
• Positive attitude.
• Strong attention to detail.
• Eager to learn.
• We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!.
• Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!.

Skills:

Good Communication Skills, Enthusiastic

Job type:

Full-time

• Provide food, beverage, and service for restaurants and banquets under responsibility to meet customers' needs and satisfaction.
• Monitor and prepare the kitchen wares, utensils, and other equipment to maintain in good quality and ready for use.
• Prepare the locations to facilitate holding each banquet and support the operations effectively.
• Make reports to summarize overall food and beverage service operations to propose to the supervisor.
• Perform other responsibilities as assigned.
• Vocational degree or high school certificate.
• Have good personality.
• Have service mind and good manners.
• Have good communication skills.
• Be responsible and enthusiastic.
• Skills.
• Additional Information.

Experience:

3 years required

Skills:

Leadership Skill, Customer Relationship Management (CRM)

Job type:

Full-time

• Supervise daily customer service operations and ensure efficient service delivery throughout the assigned shift.
• Lead, coach, and support Customer Service Representatives to achieve service targets and maintain high customer satisfaction.
• Monitor team performance, including service levels, response times, quality standards, productivity, and customer feedback.
• Handle escalated customer inquiries and complaints related to insurance policies, coverage, claims, repairs, and claim status.
• Coordinate with Claims, Underwriting, Policy Administration, hospitals, garages, repair centers, and other service partners, as applicable.
• Ensure customer inquiries and complaints are resolved accurately and within agreed service timelines.
• Monitor staffing, workload distribution, attendance, and shift handovers to ensure operational continuity.
• Ensure compliance with company policies, standard operating procedures, applicable insurance regulations, and data protection requirements.
• Prepare operational reports, identify service issues, and recommend improvements to enhance customer experience and team performance.
• Support team training, quality monitoring, and continuous improvement initiatives.
• Bachelor's degree in any related field.
• 3-5 years of experience in customer service, contact center operations, or customer support.
• Previous experience in a team leader or supervisory role is an advantage.
• Experience in the non-life insurance industry is highly preferred.
• Knowledge of motor insurance, health insurance, or electronic device insurance is an advantage.
• Strong leadership, communication, problem-solving, and customer complaint handling skills.
• Good interpersonal skills with the ability to manage escalated cases professionally.
• Good computer skills and experience using CRM or customer service systems.
• Good command of Thai and English (English is an advantage).
• Able to work on a rotating shift schedule, including weekends and public holidays, as required.

Experience:

5 years required

Skills:

Leadership Skill, Vietnamese, English

Job type:

Full-time

• Cascade department priorities into a practical team roadmap; keep daily operations stable while leading change.
• Own SLA, shrinkage, and Closure performance for your language; spot risk early and drive recovery with clear owners and timelines.
• Surface trade-offs and recommend strategic decisions based on your own analysis of your scope.
• People leadership.
• Coach and performance-manage Team Managers: rigorous 1:1s, inspire & develop through coaching, succession and IDPs, and have honest conversations when needed.
• Hire and retain strong talent; build a bench so the operation is resilient.
• Connect with your teams: monthly agent connects, skip-levels, and at least one immersion session per quarter.
• Shape a culture of ownership, feedback, and Agoda values; run recognition that reinforces the right behaviors.
• Data-led improvement.
• Use customer, agent, and ops data to find patterns, size opportunities, and turn hypotheses into stakeholder-ready recommendations.
• Surface meaningful improvement opportunities to leadership and follow through to impact.
• Customer and partner focus.
• Own CSAT and CX outcomes for your language.
• Identify recurring pain points, carry the voice of your customers across the organization, partner with stakeholders to find & implement solutions.
• Experience and requirements.
• Must-have.
• 5-7 years professional experience, including experience leading managers and medium-sized teams (>75 FTE).
• Proven track record of performance management, coaching, and lifting team results through others.
• Strong analytical and process-improvement skills; comfortable with KPI scorecards and action planning.
• Excellent written and spoken English; native Vietnamese strongly preferred.
• Experience leading through change (tech, process, or org).
• Nice-to-have.
• Contact center / BPO / e-commerce / travel industry experience.
• Project or quality certifications (e.g. PMP, Six Sigma, COPC).
• Experience in a multi-site or regional operations environment.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Skills:

Recruitment, Leadership Skill, Tableau, YouTube

Job type:

Full-time

• Mentor and manage specialized TMs for both IM and DRPA, holding them accountable for team performance, development, and the execution of their specific ownership pillars (e.g., court matters, incidents, legal escalations, workload management, high-risk cases).
• Serve as the senior leader for Agoda's response to complex incidents (natural disasters, system outages, political events, etc.), ensuring effective war room facilitation and decisive mitigation strategies.
• Oversee the handling of high-risk regulatory investigations to specific escalations, data privacy matters (e.g.: Data Subject Right Request), and multi-jurisdictional legal disputes to minimize financial and brand exposure.
• Serve as the primary point of contact and bridge between internal stakeholders (e.g.: Legal, PR, Finance, Product) and external authorities providing strategic updates to SLT during severe incidents and ensuring aligned, effective collaboration during high-risk escalations.
• Drive a culture of continuous improvement, moving the team from reactive problem-solving to proactive prevention. You will oversee root cause analysis on critical cases and champion initiatives to automate manual work and streamline complex workflows.
• Champion a high-performance, high-accountability culture within the team, using data from KPIs to identify and address gaps in team engagement and performance.
• Own and evolve team performance dashboards, leveraging data visualization tools to surface actionable insights for senior leadership.
• Prepare and present strategic performance reviews on the team's health, challenges, and improvement initiatives, using data to tell a compelling story to senior leadership.
• Be the point of escalation for operational challenges impacting the team's stability and/or operational effectiveness, making decisive calls to resolve bottlenecks, manage crises, and protect both the customer & partner experience and Agoda's brand.
• Embrace and drive Agoda's 'experiment and measure' culture by identifying opportunities for process innovation and rigorously testing their impact.
• Be unafraid to ask for help, be willing to fail-fast and willing to take a risk when the need arises.
• Significant experience in incident management, crisis response, legal operations, or privacy advisory within a fast-paced technology environment.
• Ability to remain calm and make rational, decisive judgments in ambiguous situations with limited information with a mindset that challenges conventional approaches and identifies deep-seated systemic issues before they escalate.
• Exceptional leadership and people development skills; you know how to coach, motivate, and hold other managers accountable for their teams' performance and development.
• Advanced analytical and investigative mindset as you are expected to use data to identify the root cause of complex problems and are comfortable navigating ambiguity where no clear process exists.
• Confidence and communication skills to interact with directors and VPs, manage their expectations, and drive alignment on critical issues. You can articulate complex situations clearly and concisely to a variety of audiences, from individual contributors to executives.
• Experience with data visualization tools (e.g. Tableau, Metabase) and a working knowledge of SQL.
• Fosters a culture grounded in Agoda values and purpose, role-modelling direct, respectful difficult conversations that set clear expectations, uphold integrity, and support continuous growth for individuals and teams.
• A background in managing specialized or L2/3 support teams.
• Formal training or certification in process improvement methodologies (e.g., Six Sigma, Lean).
• Leadership experience in a Crisis, Incident, Risk, Compliance, Trust & Safety Response Teams or Legal Operations role.
• Location: We welcome applications from Kuala Lumpur & Bangkok locations only.
• Shift/Working Days: Regular Shift and available for on-call escalation outside business hours during active incidents or crises.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Skills:

English

Job type:

Full-time

• Phuket.
• Samui.
• Pattaya.
• Hua-Hin.
• A strong focus on customer service.
• Prior experience in hotel front office operations is preferred.
• Excellent communication skills; fluency in English is required.
• Be able to work shifts, weekends and public holidays.
• Computer skills in Ms Office; experience with Property Management Systems (PMS) is preferred.

Skills:

Automation, Linux

Job type:

Full-time

• ติดตั้ง ตั้งค่า ทดสอบ และส่งมอบอุปกรณ์และระบบ Industrial IoT เช่น Sensor, Gateway และ I/O Module.
• เชื่อมต่อและตรวจสอบสัญญาณจากเครื่องจักร เช่น PLC I/O, NPN/PNP Sensor, Analog Signal (4-20 mA / 0-10 V), RS-485 และ LAN.
• ให้บริการ Technical Support และแก้ไขปัญหาเบื้องต้นด้าน Hardware, Software, Dashboard และ Network ให้กับลูกค้า.
• ตรวจสอบและวิเคราะห์ปัญหาด้านระบบไฟฟ้า สัญญาณ และการเชื่อมต่อ เพื่อหาสาเหตุและแนวทางแก้ไข.
• ตรวจสอบการส่งข้อมูลตั้งแต่อุปกรณ์หน้างาน Gateway ไปจนถึง Cloud/Server และ Dashboard.
• ประสานงานกับทีม Engineer, Software Developer และ IT ของลูกค้า เพื่อแก้ไขปัญหาที่ต้องการความเชี่ยวชาญเพิ่มเติม.
• จัดทำและอัปเดตเอกสารที่เกี่ยวข้อง เช่น Service Log, Network Diagram, I/O List และ Configuration Record.
• จบการศึกษาระดับ ปวส. สาขาไฟฟ้า, อิเล็กทรอนิกส์, ระบบควบคุม, เมคคาทรอนิกส์, คอมพิวเตอร์, เทคโนโลยีสารสนเทศ หรือสาขาที่เกี่ยวข้อง.
• มีพื้นฐานด้านระบบไฟฟ้าและระบบควบคุม สามารถอ่าน Wiring Diagram และตรวจสอบวงจรเบื้องต้นได้.
• มีความเข้าใจเกี่ยวกับ PLC I/O, Sensor, Analog Signal และการเดินสายอุปกรณ์เบื้องต้น.
• มีพื้นฐานด้าน Network เช่น LAN, Wi-Fi, IP Address, Subnet Mask และ Gateway.
• สามารถติดตั้งและแก้ไขปัญหาโปรแกรมบน Windows ได้.
• มีทักษะในการวิเคราะห์และแก้ไขปัญหาอย่างเป็นระบบ พร้อมทักษะการสื่อสารและประสานงานที่ดี.
• มีใจรักงานบริการ และสามารถอธิบายเรื่องทางเทคนิคให้ลูกค้าเข้าใจได้.
• สามารถเดินทางไปปฏิบัติงานที่โรงงานลูกค้า รวมถึงต่างจังหวัด และปฏิบัติงานนอกเวลาทำการเป็นครั้งคราวได้.
• มีประสบการณ์ด้าน Technical Support, Field Service, Automation หรือ Industrial IoT.
• มีพื้นฐาน Linux และใช้คำสั่งหรือเครื่องมือเบื้องต้นได้ เช่น nmtui, sudo และ dpkg สำหรับตั้งค่าและดูแล Gateway.
• เข้าใจ Protocol อุตสาหกรรม เช่น Modbus RTU, Modbus TCP หรือ MQTT.
• มีประสบการณ์ใช้งาน Dashboard, SCADA, Grafana หรือระบบ Monitoring.
• มีประสบการณ์ทำงานในโรงงานอุตสาหกรรม หรือประสานงานกับฝ่าย Engineering และ IT ของโรงงาน.
• มีรถยนต์ส่วนตัวและใบอนุญาตขับขี่.

Skills:

Microsoft Office, Power point, English

Job type:

Full-time

• Help and support customers on a daily basis to ensure operations run smoothly. Respond to customer inquiries through various channels such as phone, email and chat. Cooperate with internal teams; Product Manager, Project Manager, Software Developer, QA and other related teams to solve customer problems and provide appropriate solutions or alternatives, and then follow up to ensure resolution in accordance with Service Level Agreement (SLA). Anticipate customer needs, potential problems and seek out ways to enhance customer service processes so that to increase customer satisfaction ...
• Bachelors degree in Computer Science, Business Administration, Marketing or any related field At least 3 years work experience in Customer Services or Sales coordinator (Information Technology or Software Development business is preferred).

Experience:

No experience required

Skills:

English

Job type:

Full-time

• Contact customer to get cargo information and inform booking confirmation to customer.
• Create HAWB into Daily planning and UFS.
• Cooperate with transportation team for pick up cargo as customer 's instruction.
• Send Pre-alert to destination office and attach shipping document.
• Avoid and reduce any extra cost by human error.
• Must carefully use company asset and in good maintenance.
• Education: Bachelor's Degree in Business, International Business or related fields.
• Year of experience: 1-5 years experienced in Air Freight.
• Other qualification: Good command of English, both of written and spoken.
• Able to operate PC and Microsoft Office.
• Immediate or quick to start working is preferred.
• Work location: HQ (Ratchadaphisek), Near Lat Phrao Station (MRT Blue Line, BTS Yellow Line).

Skills:

Service-Minded

Job type:

Full-time

• Coordinate with carriers, shipping and transportation department to manage import and export shipments.
• Handle shipment bookings, shipping instructions (SI), arrival notices, invoices, and related documentation.
• Monitor cargo readiness, vessel and flight schedules, and shipment status to ensure smooth operations.
• Update shipment information in the system and coordinate with relevant teams on billing and documentation.
• Handle customer inquiries, coordinate shipment-related issues, and provide timely solutions with a service-minded approach.
• 5-day work week + Flexible working style.
• Birthday leave.
• 10 Days Annual Leave.
• 4 Days Bereavement Leave.
• 5 Days Wedding Leave (Inclusive for all genders).
• 15 Days Ordination Leave.
• Performance Bonus, Monthly Commission.
• Housing Loan Support (GHB program).
• Medical Coverage (OPD, IPD).
• Annual Health Check-up.
• Company Gym (Fitness Room).
• Virgin Active Wellness 10% Discount.
• Fitness First Wellness 5% Discount.
• Free tea and coffee (fuel your day!).
• Company outings and parties.
• Company Sport Day.
• Training & Development opportunities.
• 17-18 Thai public holidays/year.
• Movie Time For Employee.
• Dental Benefit (Sodent) for you and your family (First Day).
• A fun, fast-moving, and friendly workplace!.
• Interested? Lets talk!.
• Send your updated resume to [email protected].
• Join us and be part of something exciting.
• We cant wait to meet you!.
• Thank you for your interest in joining our team. Only shortlisted candidates whose qualifications match the position requirements will be contacted.

Skills:

Electronics

Job type:

Full-time

• Base salary: 45,000 THB Above monthly.
• Annual bonus: Equivalent to one (1) month's salary (13th month).
• Car allowance: 10,000 THB per month.
• Provident Fund (PVD): 3% employer contribution.
• Other benefits: Reimbursements for work-related expenses and overtime (OT) based on submitted reports.
• A Culture of Collaboration & Personal Growth.
• At Mycronic, we love what we do, but most importantly who we do it with. Because to us the relationships we have with our customers and each other are the keys to success.
• Take part in the excitement of working with innovative people and global businesses who are elevating today's standards in modern electronics. Share in the responsibility of bringing great ideas to life within an inclusive culture that not only promotes personal growth and embraces diversity but depends upon it.
• Here you are expected to have a voice and will be encouraged to get involved. It's this very mindset that empowers our people to make a positive difference for a broad range of businesses, society and the planet - every day.
• For a company founded on passion, collaboration and outside-the-box thinking, there is no greater asset than a diverse workforce. It is the cornerstone of our global, internal culture, and we actively promote an inclusive and healthy work environment by embracing diversity and showing compassion for our colleagues. Not only does it fuel our innovation capabilities, but it also deepens our understanding of our customers as well as the different cultures in which we operate. We believe quite simply that diversity is our competitive edge.
• Mycronic is an equal opportunity employer committed to workplace diversity and inclusion. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.