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Experience:

3 years required

Skills:

Work Well Under Pressure, Microsoft Office, Service-Minded, English

Job type:

Full-time

Who is AMMEGA We are a global company located in 40 countries. We provide a wide range of opportunities for all of our 6,000 employees and all of you who want to make a difference and join AMMEGA. As a team member, you can develop the sector together with us by providing advanced and high-quality belting solutions for 20 different industries, including global logistics, food production, fitness equipment, household appliances and energy production. We constantly improve our offering and provide our customers with fresh ideas and new technologies to create better and more sustainabl ...

Skills:

Good Communication Skills, Service-Minded, YouTube, English

Job type:

Full-time

• Answer customer inquiries related to automotive financing products and services.
• Conduct follow-up calls with customers who have submitted their contact information for loan consultation.
• Provide accurate information and guidance regarding auto loan products, services, and application procedures.
• Deliver excellent customer service and ensure a positive customer experience.
• Support daily tracking of returned receipts and tax invoices, and submit reports to the Manager within the required turnaround time.
• Process and send VIP receipt requests promptly to help minimize customer complaints.
• Update customer mailing addresses accurately and in a timely manner.
• Assist in handling and resolving customer complaints in accordance with company standards.
• Bachelor's degree in Business Administration or related fields.
• Experience in customer service or a related field at least 1 year.
• Good coordination and communication skills.
• Service-minded with a positive attitude.
• Responsible and adaptable.
• Ability to work under pressure.
• Good in English skill.
• Good in basic computer skills (Microsoft Excel, Word).
• Good communication skills.
• If you are interested in this job role, please prepare your updated resume or LinkedIn profile for the application process through the Nissan Job Portal.
• Only shortlisted candidate will be contacted for an interview".
• For more information about Nissan's products, services, and commitment to sustainable mobility, visit nissan-global.com. You can also follow us on Facebook, Instagram, X and LinkedIn and see all our latest videos on YouTube.
• Why Nissan?.
• You will definitely get the right answers why you should join us through watching the video on YouTube.

Experience:

No experience required

Skills:

English

Job type:

Full-time

• Contact customer to get cargo information and inform booking confirmation to customer.
• Create HAWB into Daily planning and UFS.
• Cooperate with transportation team for pick up cargo as customer 's instruction.
• Send Pre-alert to destination office and attach shipping document.
• Avoid and reduce any extra cost by human error.
• Must carefully use company asset and in good maintenance.
• Education: Bachelor's Degree in Business, International Business or related fields.
• Year of experience: 1-5 years experienced in Air Freight.
• Other qualification: Good command of English, both of written and spoken.
• Able to operate PC and Microsoft Office.
• Immediate or quick to start working is preferred.
• Work location: HQ (Ratchadaphisek), Near Lat Phrao Station (MRT Blue Line, BTS Yellow Line).

Job type:

Full-time

• ตอบรับสายโทรศัพท์จากลูกค้าที่สนใจสินเชื่อรถยนต์/รถมอเตอร์ไซค์.
• ให้ข้อมูลเบื้องต้นเกี่ยวกับผลิตภัณฑ์สินเชื่อ เงื่อนไข อัตราดอกเบี้ย ระยะเวลาผ่อนชำระ และโปรโมชั่นต่างๆ.
• ให้คำแนะนำและคำปรึกษาที่ถูกต้องและรวดเร็วตามนโยบายบริษัท.
• บันทึกข้อมูลการติดต่อและความสนใจของลูกค้าลงในระบบ CRM อย่างถูกต้องและครบถ้วน.
• ส่งต่อข้อมูลลูกค้าที่มีศักยภาพ ไปยังหน่วยงานที่เกี่ยวข้องเพื่อดำเนินการขั้นตอนต่อไป.
• ติดตามผลและอัพเดทสถานะของลูกค้าในระบบ.
• ปฏิบัติงานตามคู่มือและมาตรฐานการให้บริการของบริษัทอย่างเคร่งครัด.
• รักษาความลับของข้อมูลลูกค้าและข้อมูลทางธุรกิจ.

Job type:

Full-time

• ตอบคำถามและให้คำปรึกษาผ่านช่องทางต่างๆ เช่น Facebook, Line OA, Pantip, Website และอีเมล.
• ให้ข้อมูลเกี่ยวกับสินเชื่อรถยนต์/รถมอเตอร์ไซค์ เงื่อนไข การสมัคร และโปรโมชั่น.
• ติดตามลูกค้าแบบ Outbound: ติดตามลูกค้าที่ทิ้งข้อความไว้ (Abandoned Chats/Messages) ที่ยังไม่ได้รับคำตอบ.
• ติดต่อกลับลูกค้าที่การสนทนาไม่จบสมบูรณ์ เพื่อให้บริการต่อเนื่อง.
• โทรออกและส่งข้อความติดตาม เพื่อให้ข้อมูลเพิ่มเติม.
• ทำงาน 5 วัน หยุด 2 วันต่อสัปดาห์ (วันหยุดหมุนเวียนตามตารางงาน อาจไม่ได้ตรงกับวันเสาร์ หรืออาทิตย์).

Experience:

3 years required

Skills:

Microsoft Office, English, Thai

Job type:

Full-time

• Audit and verify export documentation - bookings, Shipping Instructions, Bills of Lading, commercial invoices, and packing lists - for accuracy and compliance before release.
• Coordinate strategically with carriers, co-loaders, and overseas agents to secure vessel space, meet documentation cut-offs, and resolve routing or space constraints.
• Act as the primary escalation point for the Customer Service team on complex export queries, non-standard shipments (e.g. dangerous goods, reefer, out-of-gauge), and cu ...
• Provide proactive shipment status updates to customers (e.g. vessel departure, arrival, delays), maintaining strict adherence to the "Bad News First" policy to manage expectations effectively.
• Serve as a dedicated point of contact for key accounts, guiding customers on the correct preparation of export documents and Incoterms requirements to ensure smooth customs clearance.
• Mentor and support junior Customer Service Executives, sharing best practices and helping to strengthen the team's overall service standards.
• Ensure all customer-facing milestones are updated accurately and on time in the operating system, and support adherence to account-specific SOPs.
• Bachelor's degree in Logistics, Supply Chain, Business Administration, or a related field.
• 3-6 years of experience in a Customer Service role within a Freight Forwarding company, with a strong focus on Ocean Export.
• Solid understanding of Ocean Export processes (FCL/LCL), Incoterms, and export documentation (HBL/MBL, Shipping Instructions).
• Demonstrated ability to handle complex files independently and act as an escalation point for the wider team.
• Excellent communication skills in Thai and English (written and spoken).
• Proficiency in Microsoft Office (Outlook, Excel) and freight forwarding operating systems.
• About us.
• Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.
• With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. In Asia Pacific, DP World employs more than 7,000 people, and has ports and terminals in 17 locations.
• We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

Skills:

Sales

Job type:

Full-time

• ให้บริการลูกค้าประจำบูธ โดยแนะนำผลิตภัณฑ์ WiFi และ SIM รวมถึงให้คำแนะนำการใช้งาน.
• ให้บริการลูกค้าอย่างสุภาพ รวดเร็ว และเป็นมืออาชีพ เพื่อสร้างความพึงพอใจสูงสุด.
• ดูแลความเรียบร้อยของบูธ สินค้า และอุปกรณ์ ให้มีความพร้อมในการให้บริการอยู่เสมอ.
• รับผิดชอบยอดขายประจำกะ และดำเนินการเพื่อให้บรรลุเป้าหมายที่กำหนด.
• บันทึกข้อมูลลูกค้าและประเด็นปัญหา เพื่อรายงานและปรับปรุงการให้บริการ.
• ติดต่อประสานงานกับทีมงานที่เกี่ยวข้อง เพื่อให้การบริการเป็นไปอย่างมีประสิทธิภาพ.
• ให้บริการลูกค้าผ่านช่องทางออนไลน์ (Chat / โทรศัพท์) และดำเนินการปิดการขาย.
• เวลาทำงาน (Working Hours).
• ปฏิบัติงานเป็นกะ (Shift) ได้แก่ กะเช้า กะบ่าย และกะดึก.
• รวมวันหยุดสุดสัปดาห์และวันหยุดนักขัตฤกษ์ (ตามตารางที่บริษัทกำหนด).
• หยุด 2 วันต่อสัปดาห์ และมีวันหยุดชดเชยตามนโยบายบริษัท.
• วุฒิการศึกษา ระดับมัธยมศึกษาตอนปลาย / ปวส. / ปริญญาตรี หรือสาขาที่เกี่ยวข้อง.
• บุคลิกภาพดี มีมนุษยสัมพันธ์ และมีใจรักงานบริการ.
• สามารถสื่อสารภาษาอังกฤษได้ในระดับดี (หากมีทักษะภาษาญี่ปุ่นหรือภาษาจีน จะพิจารณาเป็นพิเศษ).
• สามารถปฏิบัติงานเป็นกะ และทำงานในวันหยุดได้.
• มีทักษะในการบริหารจัดการงานหลายด้าน (Multi-tasking) และสามารถแก้ไขปัญหาเฉพาะหน้าได้ดี.
• หากมีประสบการณ์ด้านงานขาย งานบริการลูกค้า หรือธุรกิจที่เกี่ยวข้อง จะได้รับการพิจารณาเป็นพิเศษ.
• ค่าตอบแทนและสวัสดิการ (Benefits).
• เงินเดือนตามประสบการณ์.
• ค่าคอมมิชชั่นตามผลงาน.
• วันหยุดตามกฎหมายแรงงาน.
• โอกาสพัฒนาทักษะในสายงานบริการและการขายระดับสากล.

Experience:

1 year required

Skills:

Customer Relationship Management (CRM), English

Job type:

Full-time

• Handle inbound calls, chats, and emails from customers, providing information about OPPO products, services, and promotions. Provide basic troubleshooting support for issues related to device usage, applications, and systems. Handle customer complaints and coordinate with relevant teams such as Service Centers, T2, and Logistics. Accurately and completely record customer cases in the WCSM system. Follow up on customer cases and provide customers with regular status updates. Deliver professional and courteous customer service while maintaining the required service quality standards. ...
• Bachelor's degree in any field. Experience in Call Center, Banking Call Center, Customer Service, or a related industry. Good problem-solving skills and the ability to handle multiple tasks simultaneously. Flexible with working schedules and working hours. Passionate about customer service and helping customers. 1-2 years of experience in customer service, call center operations, or a related role. Experience in e-commerce, online marketplaces, or platform/app-based businesses will be an advantage. Excellent communication and interpersonal skills. Able to handle a high volume of customer interactions and work effectively under pressure. Strong problem-solving skills with a customer-focused mindset. Ability to communicate in English or Chinese will be an additional advantage.

Experience:

5 years required

Skills:

Microsoft Office, ERP, SAP, English, French

Job type:

Full-time

• Customer Service and Complex Case Management.
• Manage complex, high-value or strategically important customer accounts and ensure accurate, timely order fulfilment for domestic and international customers.
• Take the lead in resolving sensitive, escalated or high-impact customer complaints, supply constraints and delivery issues with minimal supervision.
• Make operational decisions within approved policies and recommend options to the Customer Service & Logistics Lead when business trade-offs or exceptions are required.
• Analyse customer feedback and recurring concerns, identify trends and coordinate corrective actions with relevant functions.
• Support customer retention and long-term relationships by proactively identifying service risks and improvement opportunities.
• Logistics and Cross-functional Coordination.
• Coordinate end-to-end outbound logistics, including order processing, inventory distribution, warehouse execution and transportation.
• Manage multiple priorities and high-volume workloads while maintaining service quality and deadlines.
• Work closely with Sales, Marketing, Supply Planning, Warehouse, Logistics, Finance and other functions to resolve complex issues and improve customer experience.
• Anticipate delays, stock constraints and fulfilment risks, propose solutions and escalate material business impacts to the Customer Service & Logistics Lead.
• Performance Analysis, Systems and Governance.
• Track and analyse Customer Service and Logistics KPIs, identify root causes and provide actionable recommendations to the Customer Service & Logistics Lead.
• Prepare and validate operational reports, including Actual Sales, Back Orders and an other customer service report.
• Execute advanced SAP S4/HANA SD/MM transactions and act as an operational subject-matter resource for systems and tools.
• Create and maintain product and customer master data in the local ERP system in accordance with governance requirements.
• Ensure compliance with company policies, service protocols, legal requirements, work instructions and control standards within assigned processes.
• Operational Expertise and Continuous Improvement.
• Identify process gaps and lead agreed improvements, including innovation, synchronisation, digitisation and simplification initiatives.
• Develop and maintain SLAs, work instructions, knowledge materials and process documentation, and support operational deployment.
• Provide process training, onboarding support and day-to-day operational guidance to Customer Service & Logistics Executives when assigned by the Customer Service & Logistics Lead.
• Support the implementation of operational changes and monitor adoption and effectiveness.
• Perform other duties assigned by the Customer Service & Logistics Lead or Supply Chain Manager.
• Bachelor's degree in Logistics, Supply Chain Management, Business Administration or a related field.
• At least 5 years of experience in customer service, logistics, order management or supply chain, including experience handling complex operational cases.
• Strong proficiency in SAP ECC6 or a comparable ERP system and Microsoft Office, particularly Excel.
• Experience in KPI analysis, process improvement, master-data management or customer-service technology is preferred.
• Experience with order-management systems, payment gateways or e-commerce processing is an advantage.
• Key Skills & Competencies.
• Strong customer focus with a proactive, solution-oriented and continuous-improvement mindset.
• Professional communication, emotional intelligence and conflict-resolution skills, including effective English communication.
• Ability to analyse complex issues systematically, consider end-to-end business impact and provide effective solutions quickly.
• Ability to manage multiple priorities, high-volume work and deadlines consistently in a fast-paced environment.
• Strong cross-functional collaboration and influencing skills.
• Ability to challenge the status quo constructively, support change and adapt with a long-term business perspective.
• Ability to provide operational guidance and knowledge transfer without formal people-management accountability.
• We appreciate your interest in joining our team and encourage you to submit your application. Please note that only shortlisted candidates will be contacted for further discussion.
• Thank you for considering a career with us!.

Job type:

Full-time

• Act as a trusted advisor to customers, supporting them in identifying learning needs and creating tailored development plans.
• Guide customers in leveraging the company's learning programs, tools, and platforms effectively.
• Proactively identify opportunities for upselling and cross-selling to expand customer use of company programs.
• Provide insights and recommendations based on customer data, feedback, and learning outcomes.
• Collaborate with internal teams (Sales, Customer Service) to deliver the best customer experience.

Experience:

3 years required

Skills:

Microsoft Office, English, Thai

Job type:

Full-time

• We are seeking an experienced and detail-driven Senior Customer Service Executive to strengthen our Ocean Export team.
• In this role you will manage complex export shipments end-to-end, act as an escalation point for the customer service team, and serve as a trusted partner to our key accounts.
• You will work closely with Operations, Pricing, carriers, and our overseas network to ensure export service delivery consistently exceeds client expectations.
• Manage the end-to-end handling of complex and high-value ocean export bookings, from receipt of instructions through to final documentation and departure confirmation.
• Audit and verify export documentation - bookings, Shipping Instructions, Bills of Lading, commercial invoices, and packing lists - for accuracy and compliance before release.
• Coordinate strategically with carriers, co-loaders, and overseas agents to secure vessel space, meet documentation cut-offs, and resolve routing or space constraints.
• Act as the primary escalation point for the Customer Service team on complex export queries, non-standard shipments (e.g. dangerous goods, reefer, out-of-gauge), and customer complaints.
• Provide proactive shipment status updates to customers (e.g. vessel departure, arrival, delays), maintaining strict adherence to the "Bad News First" policy to manage expectations effectively.
• Serve as a dedicated point of contact for key accounts, guiding customers on the correct preparation of export documents and Incoterms requirements to ensure smooth customs clearance.
• Mentor and support junior Customer Service Executives, sharing best practices and helping to strengthen the team's overall service standards.
• Ensure all customer-facing milestones are updated accurately and on time in the operating system, and support adherence to account-specific SOPs.
• Bachelor's degree in Logistics, Supply Chain, Business Administration, or a related field.
• 3-6 years of experience in a Customer Service role within a Freight Forwarding company, with a strong focus on Ocean Export.
• Solid understanding of Ocean Export processes (FCL/LCL), Incoterms, and export documentation (HBL/MBL, Shipping Instructions).
• Demonstrated ability to handle complex files independently and act as an escalation point for the wider team.
• Excellent communication skills in Thai and English (written and spoken).
• Proficiency in Microsoft Office (Outlook, Excel) and freight forwarding operating systems.
• About us.
• Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.
• With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. In Asia Pacific, DP World employs more than 7,000 people, and has ports and terminals in 17 locations.
• We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

Job type:

Full-time

• Coordinate outbound call projects for customer feedback.
• Communicate and resolve tech/product related questions.
• Follow company's transcript to communicate with customers (outbound and inbound).
• Manage customer complaints/requests and submit tickets/create tasks for relevantbusiness units to follow up with issues.

Skills:

Statistics

Job type:

Full-time

• Order, Quotation, and Complaint Management.
• Order Acceptance and Review: Recording customer orders, checking for completeness and accuracy, clarifying queries, and confirming orders.
• Quotation Process: Creating and sending quotations, following up, and adjusting as necessary.
• Complaint Handling: Receiving, documenting, and initial review of complaints. Initiating internal processes (e.g., to Quality Management or Logistics for returns) and communicating solutions to the customer until resolution.
• Written and Telephone Customer Support.
• Answering inquiries via email, phone regarding products, prices, availability, delivery times, and services.
• Coordination with Logistics and Supply Chain Planning.
• Delivery Management: Coordinating delivery dates, monitoring delivery status, and proactively communicating deviations or delays.
• Customs Clearance/Documentation: Preparing and checking relevant shipping documents, especially in an international context.
• Inventory and Demand Reconciliation: Exchanging information with Supply Chain Planning regarding product availability and ensuring supply chains.
• Other Related Tasks within Customer Service.
• Reporting: Creating internal reports on service levels, complaint statistics, order volumes and order book etc.
• Process Optimization: Actively participating in identifying and improving Customer Service processes.
• Training and Knowledge Transfer: Participating in product training and sharing best practices within the team.
• Think outside the box with us!.

Skills:

English, Thai

Job type:

Full-time

• Receive and process customer orders for trucking services.
• Enter and manage orders in TMS and CW1, (Excel).
• Monitor and follow up on job status and provide timely updates to customers.
• Act as the primary point of contact for assigned customers and internal teams.
• Coordinate with trucking operations teams to ensure smooth execution.
• Investigate delays, identify root causes, and provide solutions or mitigation plans.
• Handle customer complaints, perform checks, and ensure proper resolution.
• Support handling of challenging or key accounts.
• Maintain strong relationships and understand customer business needs.
• Proactively track shipments and communicate any deviations from plan.
• Ensure timely and accurate documentation and data entry.
• Ensure high level of customer satisfaction and service.
• Drive continuous improvement in processes and customer interactions.
• Perform other duties as assigned by the Manager.
• Knowledge of transportation and freight forwarding processes is an advantage.
• Proven Experience in Customer Service within logistics or trucking industry.
• Fluent in English (written and spoken).
• Chinese Language skills are an advantage.
• Excellent communication, organizational, and problem-solving abilities.
• Ability to make sound decisions under pressure and adapt to dynamic operational challenges.
• REQUIRED SKILLS.
• Customer-oriented mindset with problem-solving ability.
• Strong communication and interpersonal skills.
• Ability to work under pressure and manage multiple tasks.
• Good coordination and organizational skills.
• Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint).
• Familiarity with TMS / CW1 systems is an advantage.
• Attention to detail and high level of accuracy.
• Ready for your next career opportunity? Apply directly through our company HRIS using the link below. We look forward to reviewing your application!.

Skills:

Compliance

Job type:

Full-time

• Able to think fast, find answers, and respond quickly to customers' concern, issues and questions, all with a polite, empathic, and professional and manner.
• Excellent customer care and focus, ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience.
• Attract customs by promoting our company positively, answering questions and addressing concerns as they arise.
• Recommend possible hotels to meet the customs' needs.
• Ability to learn and follow all customer service procedures and policies.
• Refer issue and questions to managers if necessary.
• Answer and manager incoming calls, emails, chats, WhatsApp, LINE, and/or the related channel.
• Take personal responsibility for driving up selling and cross selling.
• Strive to meet and go above personal and team targets, and goals.
• Aim for customer resolution and return.
• Record, organize and file customer interactions and profile/account changes.
• Maintain effective office administrative procedures within the Minor Customer Contact Center, Thailand that will safeguard and detect double-bookings, non-guaranteed bookings, filing errors and other inaccuracies.
• Able to close sell, up-sell and cross-sell on transient business.
• Assist to make all room reservation and ensure maximize room revenue and ensure all reservation detail update within required hotel procedures.
• Able to assist transient customer on other hotel inquiry, transportation, direction, spa, etc.
• Able to gather information of group and/or event inquiry with necessary steps.
• Understand the dynamics of Regional & Local Market, local Competitors and Events of the destination. In-depth understanding of local seasonality and booking patterns.
• Taking, amending and cancel reservation details as applicable. Confirming the method of payment.
• Ensure compliance to all security and safety standards on everyday basis.
• Ensure optimal utilization of all company software system and maintain knowledge on all room types and its availability.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

Skills:

Electronics, Sharepoint, Nutrition, SAP, English

Job type:

Full-time

• Close monitoring of open orders.
• Assisting customers with billing and payment issues.
• Managing customers mainly in SEA, and other countries base on business growth.
• Interacting with customers by phone/email on products/services enquiries.
• Resolving customer concerns and complaints.
• Process and follow through samples request.
• To update and generate reports.
• Follow up on overdue payments in conjunction with finance.
• Flawless Order Process.
• End-to-end order processing; from receiving enquiry to product delivery to customer ports.
• Coordinate to WH and planning for stock readiness and prompt escalation for any risk delay.
• Generate customer orders, relevant sales information into system.
• Coordinate with 3PL to prepare shipping schedules and document.
• Ensure delivery of the right products/price to customers.
• Coordinating with 3PL warehouse for delivery.
• To ensure customer satisfaction.
• To ensure on-time delivery.
• Providing feedback to management regarding customer satisfaction and responsiveness to customer needs.
• Involvement with affiliates for order status when required.
• Build sustainable relationships and trust with customer through open and interactive communication.
• Handle customer complaints, provide appropriate resolution within the time limit; follow up to ensure closure.
• E-file correspondence with customers and other documentations in SharePoint and SAP.
• Follow communication procedures, guidelines and policies.
• Take extra mile to ensure task completion.
• Follow and support company Health, Safety and environmental rules.
• Take other relevant assignment.
• Bachelor's degree in Business Administration, Logistics Management, or a related field.
• Minimum of 5-10 years of customer service or customer support experience in the chemical, food, or Home & Personal Care industry.
• Business fluency in English, both written and spoken.Familiarity with CRM systems and customer service best practices, as well as experience with SAP.
• Strong customer-oriented mindset with the ability to adapt and respond effectively to different customer personalities.
• Excellent phone communication, customer contact handling, and active listening skills.Strong ability to multitask, prioritize responsibilities, and manage time effectively.
• Microbial Control Solutions (MCS) focuses on threats posed by microorganisms to people and planet through five distinct business lines including Professional Hygiene, Home & Personal Care, Wood Protection, Paints & Coatings and Material Protection.
• Nutrition, Care & Environmental (NCE), meanwhile, provides materials used to manufacture composites for electronics, aerospace and other markets, as well as vitamins and nutritional ingredients, chemicals and performance intermediates, and raw materials for a wide range of high-performance applications. Arxada is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.
• TH02.

Skills:

Thai

Job type:

Full-time

ให้ข้อมูลและให้บริการแก่ผู้ซื้อและผู้ขายผ่านช่องทางแชทและอีเมล พร้อมจัดการงานค้าง (backlog) อย่างมีประสิทธิภาพ บันทึกข้อมูลการให้บริการในระบบ และประสานงานกับหน่วยงานที่เกี่ยวข้องเพื่อการดำเนินงานที่ราบรื่น สร้างและรักษาความสัมพันธ์อันดีกับผู้ซื้อและผู้ขาย เพื่อเสริมสร้างความพึงพอใจต่อสินค้าและบริการของบริษัทฯ ปฏิบัติงานตามมาตรฐานตัวชี้วัด (KPIs) ที่บริษัทฯ กำหนดได้อย่างมีประสิทธิภาพ.

Skills:

Good Communication Skills, English, Thai

Job type:

Full-time

• Customer Service Representative - Thai Speaking (3 Months Contract) Location: Singha Complex, Bangkok (Onsite) Employment Type: 3-Month Contract Start Date: Immediate / As soon as possible.
• Job Overview.
• We are seeking a Thai-speaking Customer Service Representative to join our team on a 3-month contract basis. This role is based onsite at Singha Complex, Bangkok and involves providing excellent support to customers via email, chat, and phone calls.
• Native / fluent Thai language proficiency (spoken and written). Good communication skills in English (basic to intermediate level). Previous experience in customer service, call center, or related field is an advantage. Strong problem-solving skills and ability to multitask. Willingness to work onsite at Singha Complex, Bangkok. Able to start immediately and commit to a 3-month contract.
• Handle customer inquiries promptly and professionally through email, chat, and phone. Provide accurate information, resolve issues, and ensure customer satisfaction. Escalate complex cases to the appropriate department when necessary. Maintain proper records of customer interactions and transactions. Meet performance targets including response time, quality, and customer satisfaction. Uphold a positive and professional attitude when interacting with customers.

Skills:

Contracts, Legal

Job type:

Full-time

• Responsible for processing quotations & Contracts requests and producing high quality quotations, ensuring efficiency and accuracy, as well as providing and submit all contracts approval through MS Approval flow and CRS program.
• To coordinate, prepare quotations consistent in a timely manner and maintain the quotations database.
• To coordinate, update, prepare and compile contracts documents with our legal & requestor and submit through MS Approval flow and CRS program.
• To monitor and ensure that quotation & contract submission due dates are strictly adhered.
• To ensure that quotation & contract submissions are standardized in terms of format, font, logo, etc. and in Line with legal requirements.
• Responsible for preparation of sales contracts, PM contracts, agreements, amendments, letter and maintains contract files and records.
• Contract & BG monitoring and follow-up.
• Upload all contracts type into the CRS system and close the contract expiration date in the system.
• Print Service Report from the Tech Serve system to enclosed with PM Billing.
• Quotation (TH01) Back Up.
• Back up for Asset delivery (Back up machine & Silencia).

Skills:

Enthusiastic, Vietnamese, English

Job type:

Full-time

• Bachelor's degree in any discipline. Native-level proficiency in Vietnamese (minimum C1 level). English proficiency at B2 level or above. Prior experience in the hospitality industry is required. Previous customer service experience in a BPO or call center environment is preferred. Strong communication, interpersonal, and problem-solving skills. Ability to multitask and work effectively in a fast-paced environment. Customer-oriented mindset with a positive and professional attitude.
• Provide excellent customer support to Vietnamese-speaking customers through phone, e ...