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Skills:

Problem Solving

Job type:

Full-time

• Being a team key person to take responsibility for internal product issues and review new features related, solve internal issues, and coordinate with stakeholders.
• Acted as a contact point between the operation excellent team and the day-to-day operation team to drive improvement project and being a project executor.
• Analyze, monitor, and drive improvement projects to ensure all projects run smoothly.
• Analyze gathered information to form an action plan, simplify and break down activities into granular levels before execute.
• Managed operations and collaborated with multiple teams, including internal team, operation excellent, product, and other operational functions, to help the organization achieve its business objective.
• Requirements: Bachelor's degree in Business Administration, Logistic, Supply Chain or related field. (Fresh Graduate is welcome.).
• Availability to work in the office 5 days a week and 1 day from home.
• Proven experience in managing subcontractors to ensure efficient coordination and timely task completion.
• Strong analytical, logical thinking and problem solving skills.
• Ability to coordinate effectively with cross-functional teams.

Experience:

1 year required

Skills:

Compliance, SAP, Oracle

Job type:

Full-time

• SOP Lifecycle Management: Conduct a recurring audit of all existing warehouse SOPs to ensure they align with current safety regulations, technology updates, and operational goals.
• Process Optimization: Proactively identify gaps or inefficiencies in workflows. Suggest data-driven improvements to streamline operations without compromising quality.
• Execution & Change Management: Lead the rollout of new procedures. Draft clear, concise documentation and ensure all updates are integrated into the central knowledge b ...
• Cross-Functional Collaboration: Partner closely with Warehouse Leads and Floor Supervisors to validate that SOPs are practical, realistic, and being followed on the ground.
• Training & Mentorship: Develop and deliver training modules (visual aids, hands-on demos, or digital guides) for new hires and existing staff to ensure 100% compliance with updated standards.
• Compliance Monitoring: Establish KPIs to measure the effectiveness of training and the adoption rate of revised SOPs.
• Requirements: 1+ years in Warehouse Operations, Logistics, or Process Improvement.
• Advanced knowledge of WMS logic (e.g., SAP, Manhattan, Blue Yonder, or Oracle) is essential.
• Ability to translate complex technical processes into simple, actionable steps for a diverse workforce.
• Strong organizational skills to manage training schedules without disrupting high-volume warehouse output.
• Strong negotiation, and decision-making skills.

Skills:

Express, SQL, Excel, English

Job type:

Full-time

• Analyze internal and external data (generally with SQL, Excel, Python).
• Apply structured framework to estimate hard-to-find information and deliver original insights.
• Improve existing estimation and forecast solutions by scrutinizing current assumptions, identifying how our understanding would change if assumptions change, and quantifying these uncertainty (i.e. sensitivity analysis).
• Translate complex data analysis into accessible business-focused reports and recommendations.
• Present results to management on a regular basis.
• Serving as in-house consultant for data-driven solutions.
• Collaborate with stakeholders to build analytics capabilities.
• Maintain data pipelines, dashboards and automations.
• Requirements: Bachelor degree or higher in a relevant field of study.
• Experience working with one or more languages for querying and analysis (e.g. SQL, Python). SQL is minimum required.
• Experience developing automation scripts in Python with Linux environment.
• Strong analytical skills and must be comfortable with analysis of quantitative data.
• Good structural thinker.
• Experience working with multiple stakeholders across various divisions.
• Satisfactory understanding in English.
• Self-driven with willingness to learn and improve.
• Strong sense of responsibility and ability to work in a fast-paced and growth changing environment.
• Experience working with unstructured data is not necessary but is a plus.

Experience:

3 years required

Skills:

Express, Automation, Data Analysis

Job type:

Full-time

• Design and Specification: Collaborate with Operations and Logistics teams to define requirements for new automation projects (e.g., ASRS, conveyors, robotics, sortation systems).
• PLC/Control System Development: Develop, modify, and manage Programmable Logic Controller (PLC) programs and Human-Machine Interface (HMI) screens (e.g., Siemens, Allen-Bradley) to control and sequence automated equipment.
• System Integration: Oversee the integration between physical automation equipment, W ...
• Commissioning: Lead the site acceptance testing (SAT) and commissioning of new automated equipment and software modules.
• Monitoring and Data Visualization Monitoring System Development: Design and implement comprehensive monitoring and alerting systems to track the real-time performance, health, and throughput of all automated assets.
• Data Analysis: Utilize industrial data historians and analysis tools to track Key Performance Indicators (KPIs) such as uptime, cycle time, and error rates.
• Dashboard Creation: Build operational dashboards (using tools like Grafana, Ignition, or proprietary WCS interfaces) to provide actionable insights to maintenance and operations teams.
• Maintenance and Optimization Troubleshooting & Root Cause Analysis (RCA): Act as the Level 3 expert for complex system failures, performing in-depth root cause analysis on electrical, mechanical, and software-related issues.
• Preventative Maintenance (PM) Support: Develop and refine predictive and preventative maintenance strategies based on system data and failure modes.
• System Updates: Manage software updates, firmware upgrades, and configuration changes across all automated control systems to ensure stability and incorporate new features.
• Operational Excellence: Identify bottlenecks and opportunities for optimization within the automated workflow to continuously improve throughput and reduce operational costs.
• Requirements: Education: Bachelor's degree in Electrical Engineering, Mechanical Engineering, Computer Engineering, or Industrial Automation Technology.
• Experience: 3+ years of hands-on experience in designing, commissioning, and maintaining automated material handling systems in a warehouse, distribution, or manufacturing environment.
• Control Systems Expertise: Strong proficiency in PLC programming and ladder logic (e.g., Allen-Bradley/Rockwell, Siemens S7).
• Experience with industrial networking protocols (e.g., Ethernet/IP, Profinet, Modbus TCP).
• Familiarity with WMS/WCS concepts and integration points will be good.
• Experience setting up and utilizing SCADA or industrial historian systems for data collection and monitoring.
• Proficiency in a scripting language (e.g., Python) for data parsing and automation support tools.
• Troubleshooting: Expert-level electrical and mechanical troubleshooting skills related to VFDs, servos, sensors, and safety circuits.

Skills:

Express, Microsoft Office

Job type:

Full-time

• Responsible for Fleet and Hub Operations performance.
• Assisting the management in day-to-day coordination of business operational activities and administrative tasks.
• Ability to handle or assist projects in terms of working scope and operation performance tracking.
• Coordinate with hub for examining in business operation.
• Summarize operations performance and ground staff attendance.
• Solving issues related to the work-flow operation.
• Requirements: Bachelor's degree, no specific field required.
• Excellent in problem-solving, communication, and coordination with team and others.
• Have analytical skills to measure performance and monitor the process of operation.
• Excellence in Microsoft Office/Google G-Suite.
• Experience in the logistics industry, especially Express business is a plus.
• Adaptability and flexibility.
• Can-do attitude, Ability to work under pressure and in a fast-paced environment.
• Working 6 days per week from 9:00 AM to 6:00 PM (Alternating holidays on Saturdays / Sundays).

Experience:

5 years required

Skills:

Project Management, English

Job type:

Full-time

• Develop and execute end-to-end marketing projects to achieve business targets and KPIs for the cash loan service, SEasyCash.
• Deliver cross-selling initiatives across Sea Limited s ecosystem, including e-wallets, e-commerce, and digital products.
• Identify and explore external partnerships and synergies to drive growth and expand the reach of the cash loan service.
• Collaborate closely with the local BD team and regional teams to ensure smooth execution of marketing initiatives.
• Work with the regional team to evaluate budgets, track campaign performance, and provide data-driven insights for continuous improvement.
• Lead and manage ad-hoc marketing projects and special initiatives as required.
• Requirements: Bachelor degree and above in marketing, business administration, or any related field.
• 3 - 5 years of working experience in marketing-related fields.
• Work experience in project management or similar role.
• Proven track record in driving growth and managing marketing campaigns end-to-end.
• Excellent attention to details with the ability to deliver high-quality work on time.
• Strong communication skills and ability to work collaboratively with stakeholders.
• High proficiency in English both written and oral communication.
• Work experience in loan / financial industry is a plus.

Experience:

4 years required

Skills:

Automation, Risk Management, Compliance, English

Job type:

Full-time

• Lead and oversee the end-to-end operations of ShopeePay Customer Service teams, including both Level 1 (L1) and Level 2 (L2) support.
• Lead and manage cross-functional CS-related projects (e.g., new process rollouts, system enhancement, automation initiatives) from initiation to execution, ensuring alignment with business goals and timely delivery.
• Act as PMO for CS function, including project planning, resource allocation, progress tracking, and risk management.
• Ensure delivery of excellent customer experience by managing daily workflows, team performance, and service quality.
• Collaborate cross-functionally with product, operations, and compliance teams to resolve recurring issues and enhance service standards.
• Prepare and present performance reports, root cause analysis, and action plans to stakeholders and management.
• Requirements: Bachelor s or Master s degree in Business, Operations, or a related field.
• 4+ years of experience in customer service or project management, with at least 1 year in a leadership role.
• Proven track record in managing large support teams and delivering service excellence in a fast-paced environment.
• Strong analytical mindset with experience in interpreting performance data and driving metrics-based improvements.
• Excellent communication, people management, and conflict resolution skills with good command of English.
• Familiarity with fintech, payments, or digital wallet services is an advantage.
• Strong logical and analytical thinking.
• SQL and coding skills are a plus e.g. Google App Script, JavaScript, Python etc.

Experience:

1 year required

Skills:

Finance, Good Communication Skills, Negotiation

Job type:

Full-time

• Proactively call and pitch suppliers to obtain specific prices for targeted products, ensuring competitiveness and alignment with business goals. Identify and source potential products by evaluating suppliers supply chain capabilities and cost structures.
• Drive performance by achieving sourcing, sales, and margin targets while maintaining a strong focus on KPIs. Monitor SKU and supplier performance, analyze market trends, and implement improvement initiatives to enhance business results.
• Build and maintain strong supplier relationships to support initiatives such as COGS renegotiation and clearance of slow-moving SKUs. Collaborate with cross-functional teams,including onboarding, warehouse, operations, and finance, to ensure smooth execution and continuous improvement across processes.
• Assist suppliers in resolving various challenges they encounter within the SCS business. Provide guidance and support to help them navigate operational hurdles, ensuring they can effectively contribute to the overall success of the program.
• Requirements: A goal-oriented mindset with strong resilience under pressure. Ability to maintain focus and productivity in fast-paced and challenging environments.
• Minimum of 1-2 years of experience in procurement, sourcing, or supply chain management, preferably in a retail or e-commerce environment. Good communication skills. Fluent Chinese speakers are preferred.
• Ability to effectively communicate with suppliers and cross-functional teams, fostering collaboration and understanding.
• Proven negotiation skills with a strong ability to influence and persuade suppliers. Experience in managing complex negotiations and achieving favorable outcomes.
• Strong ability to identify issues and develop effective solutions.

Experience:

3 years required

Skills:

Data Entry, SAP, Oracle

Job type:

Full-time

• Lead the end-to-end onboarding process for all new warehouse staff, ensuring they are integrated into the culture and safety protocols from day one.
• Conduct hands-on, "on-the-floor" training for core warehouse functions (receiving, picking, packing, and shipping).
• Standardize training modules to ensure every worker, regardless of shift, receives the same high-quality instruction.
• WMS & Technical Mastery Act as the Subject Matter Expert (SME) for the Warehouse Management System (WMS).
• Train staff on handheld scanners, desktop interfaces, and system-driven workflows to minimize data entry errors and inventory discrepancies.
• Troubleshoot common user errors in the WMS and provide "just-in-time" retraining where needed.
• Strategic L&D Planning Collaborate with the corporate L&D Team to align warehouse training with broader organizational goals.
• Identify "skills gaps" within the current team and develop targeted training interventions.
• Maintain a training matrix to track certifications, equipment licenses (e.g., forklift), and refresher course deadlines.
• Performance & Quality Control Monitor the "Time to Productivity" for new hires, ensuring they hit performance benchmarks within the expected timeframe.
• Conduct regular audits of ground operations to ensure staff are following the "Principle Methods" (Standard Operating Procedures).
• Provide feedback to warehouse leads regarding staff performance and areas for improvement.
• Requirements: 3+ years in warehouse operations, with at least 1 year in a dedicated training or supervisory role.
• Advanced knowledge of WMS logic (e.g., SAP, Manhattan, Blue Yonder, or Oracle) is essential.
• Ability to translate complex technical processes into simple, actionable steps for a diverse workforce.
• Strong organizational skills to manage training schedules without disrupting high-volume warehouse output.
• Strong leadership, negotiation, and decision-making skills.

Experience:

2 years required

Skills:

Express, Finance, Project Management, English

Job type:

Full-time

• Liaise with seller experience, CTO, hub, on-site, and other related teams on data and insights.
• Assist on capacity and volume planning among all channels within first mile and hub.
• Responsible in the implementation of cross functional projects to ensure smooth execution within timelines and objectives.
• Coordinate and deep-dive into rationalizing the situations and propose improvements.
• Proactively identify issues and their root causes and response in a timely manner.
• Collaborate with operations, finance, and product team to make sure things run as plan.
• Requirements: 2-5 years experience in e-commerce, project management, operations, management consulting or related fields.
• Bachelor's degree in business administration, economics, engineering or related field.
• Outstanding analytical and numerical skills, comfortable working with large sets of data and complex analysis.
• Strong business acumen and critical thinking.
• Proactive and self-driven, high curiosity and drive to solve problems.
• Excellent communication and collaboration, high command in English and Thai.
• Skill in Excel, SQL/Python is a plus.

Experience:

2 years required

Skills:

Social media, Social Media Management, Quality Assurance

Job type:

Full-time

• Supervise daily handling of customer complaints, inquiries, and problem cases.
• Ensure timely and effective resolution in line with service level agreements (SLAs).
• Analyze recurring issues and work with relevant teams to reduce case volumes.
• Lead the SWAT team to manage urgent delivery issues such as stuck, lost, or high-priority parcels.
• Coordinate with operations and ground teams to resolve escalated delivery issues quickly.
• Maintain close monitoring and reporting of high-priority cases to leadership.
• Work closely with SPX operations, customer service, and logistics teams to improve end-to-end service experience.
• Liaise with tech or product teams for system improvements or tools needed for case resolution.
• Track KPIs such as resolution time, CSAT (Customer Satisfaction Score), and all of OKRs areas.
• Use data to find root causes and develop action plans to improve performance and reduce case backlogs.
• Lead and mentor a team of agents or specialists managing case and SWAT activities.
• Conduct regular training, performance evaluations, and process updates.
• Identify customer pain points and suggest enhancements to services or processes.
• Proactively work on initiatives to reduce customer effort and increase satisfaction.
• Requirements Bachelor s degree in Business, Communications, or a related field.
• 5+ years of experience in customer service, with at least 2-3 years in a supervisory or managerial role.
• Proven experience managing teams in live, non-live and SWAT customer service environments (Call, Email, Social media, etc.).
• Strong understanding of all mile delivery and logistics processes.
• Ability to interpret KPIs like CSAT and delivery SLA metrics.
• Strong communication and interpersonal skills to collaborate across teams (CS, Operations, Warehouse and others related).
• Conflict resolution and escalation management abilities.
• Capable of leading a SWAT team and making quick decisions under pressure.
• Proactive mindset for root cause analysis and implementing improvements.
• Comfortable working in fast-paced, high-pressure environments with quick turnaround times.
• Experience with SWAT, Crisis, social media management, live chat platforms, and call technology is a plus.
• Knowledge of e-commerce or logistics industries is a plus.
• Familiarity with quality assurance practices and performance monitoring is a plus.

Experience:

3 years required

Skills:

Assurance, Express, Compliance, English

Job type:

Full-time

• Collaborate with the Process Excellence team to define and refine process standards, improving both quality and operational efficiency.
• Prepare and present quality reports and performance metrics to key stakeholders, representing the team in important meetings.
• Monitor non-compliant behavior, execute disciplinary actions, and implement penalties to uphold high standards of compliance.
• Lead initiatives to enhance audit methodologies, including streamlining audit processes.
• Drive continuous improvement by identifying operational gaps and working with teams to implement effective solutions.
• Guide, coach and support subordinates and operations at all levels as required.
• Requirements: Bachelor s degree in a related field.
• 3+ years of experience in quality assurance, audit, or operations in a fast-paced environment.
• Strong analytical and problem-solving skills with experience in data-driven decision making.
• Excellent communication skills, both verbal and written, with the ability to present complex data effectively.
• Proficient in project management tools (e.g., Google Workspace).
• Ability to work collaboratively in multicultural environments and adapt to changing priorities.
• Ability to identify a set of prioritize problems and develop a sound hypothesis for the stated problems.
• Fluent in both Thai and English.
• End-to-end ownership for initiatives is expected.
• Strong Leadership skill.

Experience:

5 years required

Skills:

Compliance, Finance, Negotiation, English

Job type:

Full-time

• Manage cycle count, troubleshooting and replenishment(pick face and storage) process to improve productivity and accuracy.
• Monitor all warehouse processes to minimise damage, missing and expire items in the warehouse and do stock adjustment to maximise inventory accuracy.
• Summary damage, missing and expired stock and adjust in WMS on a monthly basis.
• Provide monthly or quarterly cycle count reports to sellers based on their requirement.
• Analyse & troubleshoot problems and continuous improve of inventory and warehouse concerns.
• Manage cycle count plan and process to comply with cycle count compliance.
• Manage damage and write off stock to comply with finance and auditor standards.
• Manage stock in pick face and storage to minimise pickpath for picking and complete outbound SLA.
• Prepare manpower for D-day and all campaigns to make sure the warehouse can complete SLA.
• Deliver strong leadership, influencing and collaboration skills in working with the senior business teams on the strategy and execution of operational plans for the benefit of the company and long-term business success.
• To perform any other duties assigned by Manager.
• Job Description: Manage cycle count, troubleshooting and replenishment(pick face and storage) process to improve productivity and accuracy.
• Monitor all warehouse processes to minimise damage, missing and expire items in the warehouse and do stock adjustment to maximise inventory accuracy.
• Summary damage, missing and expired stock and adjust in WMS on a monthly basis.
• Provide monthly or quarterly cycle count reports to sellers based on their requirement.
• Analyse & troubleshoot problems and continuous improve of inventory and warehouse concerns.
• Manage cycle count plan and process to comply with cycle count compliance.
• Manage damage and write off stock to comply with finance and auditor standards.
• Manage stock in pick face and storage to minimise pickpath for picking and complete outbound SLA.
• Prepare manpower for D-day and all campaigns to make sure the warehouse can complete SLA.
• Deliver strong leadership, influencing and collaboration skills in working with the senior business teams on the strategy and execution of operational plans for the benefit of the company and long-term business success.
• To perform any other duties assigned by Manager.
• Requirements: Bachelor s Degree or higher in Logistic management, supply chain or any related field.
• At least 5 years of working experience for Inventory management (e-commerce is highly preferred).
• Experience in Inventory Cycle Count will be advantage.
• Be able to communicate in English.
• Problem solving skills and Conflict management.
• Ability to work under deadlines and pressure.
• Good interpersonal, communication and negotiation skills.
• Good team player.
• Proficient with Microsoft Excel.
• Able to work on shift and day-off when required.

Skills:

Microsoft Office

Job type:

Full-time

• Support Line haul Operations team for daily operations (To be the key contact point of all parties both internal and external).
• Reconcile and create Daily truck usage report or any other report.
• Support Linehaul ground operation.
• Recheck and follow all trucks to arrive On-time at each stations.
• Coordinate with subcontractor company to inform daily operation issue or calling extra truck.
• Coordinate with subcontractor company to inform/adjust number of truck need or truck scheduling.
• Planning daily truck usage to support daily operation.
• Efficiently manage number of truck needed to cope with daily parcel.
• Others task related to Linehaul Scope.
• Requirements: Bachelor's degree in Logistic, Business Administration, Supply chain or related field.
• Availability to work on Mon-Sat.
• Experience in the logistics industry is a plus.
• Having experience in Administration, Coordinator or related field is a plus.
• Excellent in communication, negotiating, and co-ordinate with internal and external stakeholders.
• Moderate in Microsoft office or G Sheet skills.

Experience:

5 years required

Skills:

English

Job type:

Full-time

• Responsible for Outbound Operations and staffing; meet all delivery departure dates and times and drive the budget line of overtime, wages, and shrink.
• Manage communication when problems occur; responsible for the cross communication between seller and buyer.
• Utilizing the LABOR TOOL, oversee all outbound staffing needs to successfully adhere to departure schedules & timely delivery of product buyer and distribution network in a cost effective manner.
• Ensure all outbound shipments are accurate and free of damage.
• Ensure all SOPs and security policies and procedures are followed.
• Maintain the efficient and safe operation of all material handling equipment.
• Manage and analyze the data to improve productivity and performance of outbound and other functions within the department including reduce CPO.
• Manage new hires and team members in progression, coaching, mentoring, and consistently training in a constructive and educational manner to develop them for success.
• Direct the operations of the assigned shift to achieve prescribed objectives, driving all operations in a manner consistent with service and cost objectives.
• Plan work schedules and assign duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads, anticipating variances in staff and volume.
• Prepare and maintain work records and reports of information such as employee time and wages, daily shipments, and/or productivity results.
• Collaborate with Team Members, Supervisors and Managers to solve work-related problems.
• Evaluate Team Member performance and prepare performance appraisals.
• Counsel Team Members in work-related activities, personal growth, or career development.
• Recommend or initiate personnel actions, such as promotions, transfers, or disciplinary measures.
• Assess training needs of Team Members and arrange for or provide appropriate instruction Schedule and instruct staff on SOP process and expectation.
• Resolve personnel problems, complaints, or grievances when possible, or refer them to higher-level Managers for resolution.
• Plan manpower to support all campaigns and ensure to meet all SLA.
• Coordinate with WMS team to improve WMS to support operation.
• To perform any other duties assigned by Manager.
• Requirements: Bachelor s Degree or higher in Logistic management, supply chain or any related field.
• 5 years of progressive experience managing a B2C fulfillment operation (e-commerce highly preferred).
• Strong experience in Outbound area.
• Good team player and demonstrate leadership capabilities.
• Excellent Ability to handle multiple tasks while maintaining attention to detail and accuracy.
• Ability to effectively communicate in both the written and oral way English skills.
• Strong analysis skill.
• Good interpersonal and communication skills.
• Strong knowledge of WMS system experience.
• Proficient with Microsoft Excel.

Skills:

Good Communication Skills

Job type:

Full-time

• Support the Welfare Team in implementing employee well-being programs.
• Assist in the implementation of welfare programs.
• Respond to employee inquiries related to welfare benefits.
• Provide administrative support for welfare-related tasks.
• Respond to the E2E Program.
• Requirements: Bachelor s in Human Resources Management or related field.
• 0-1 years' minimum experience in HR & Administration.
• Attention to detail and good communication skills are required and team working.
• Open to flexible working arrangements based on business needs.

Experience:

5 years required

Skills:

Legal, Electrical Engineering, Fast Learner, English

Job type:

Full-time

• Develop an annual maintenance plan, including both preventive maintenance and legal compliance activities, such as building inspection, electrical system inspection, fire alarm testing, fire pump maintenance, exhaust fan and air conditioning maintenance, RO drinking water system inspection, and other related systems.
• Evaluate maintenance requirements and ensure efficient use of equipment, tools, and repair materials in the warehouse.
• Supervise and control the maintenance and repair of all warehouse equipment in accor ...
• Prepare and submit a monthly repair report (Job Repairing Monthly Report).
• Manage and control spare parts and maintenance tools to ensure readiness and minimize operational impact.
• Oversee and coordinate with external contractors performing maintenance activities within the warehouse, ensuring compliance with safety and HSE standards.
• Monitor and control MHE (Material Handling Equipment) maintenance by suppliers according to the planned schedule.
• Supervise and follow up on the Pest Control Plan to ensure proper implementation.
• Manage and monitor energy usage and energy-saving projects, including electricity, air conditioning, and other systems, with monthly reporting and energy analysis.
• Execute additional projects as assigned, such as marking traffic and pedestrian lanes, installing cable trays, safety signage, and other facility improvement works.
• Conduct weekly inspections of emergency response equipment, such as testing fire pump systems.
• Conduct monthly inspections of fire extinguishers, fire hose cabinets, emergency lights, emergency exits, fire hydrants, fire alarm systems, sprinkler systems, and other emergency response equipment.
• Perform other duties as assigned.
• Requirements: Bachelor s degree in Electrical Engineering or related field.
• At least 5 years of experience in maintenance or facility management.
• Possession of a certificate of competency as an Electrical Technician (Building), certified under the National Skill Standard Test, will be considered an advantage.
• Strong ability in annual maintenance planning, problem analysis, and immediate troubleshooting.
• Fast learner, proactive, and possesses good communication and teamwork skills.
• Proficient in Microsoft Word, Excel, and PowerPoint for reporting and presentation purposes.
• Open to working in multiple areas or performing additional duties to support the team (multi-skill flexibility).
• Must hold a valid driver s license.
• Flexibility to work on shifts when required.
• Proficient in both written and spoken English.

Experience:

2 years required

Skills:

Finance, Accounts Payable, Compliance, English

Job type:

Full-time

• Conduct regular reconciliations of reports to ensure accuracy and completeness of financial records.
• Manage the payment process, including initiating payments, verifying payment details, and.
• reconciling accounts payable transactions.
• Ensure compliance with relevant regulations and internal controls governing transactions.
• Assist in processing finance transactions, including document review, data entry, and verification of transaction details.
• Serve as a point of contact for clients regarding consignment finance transactions, addressing inquiries, and providing assistance as needed.
• Collaborate with cross-functional teams, including procurement, finance, and operations, to support project objectives and initiatives.
• Monitor outstanding balances, follow up on pending payments, and support credit control processes.
• Prepare regular reports for internal stakeholders and external partners as required.
• Participate in process improvement initiatives to enhance efficiency, accuracy, and compliance in finance operations.
• Provide ad-hoc financial analysis and reporting to support business decision-making.
• Requirements: Bachelor s Degree or higher in Business Administration, Finance, Accounting, Management and Economics (Fresh Graduate is welcome.).
• At least 0-2 years of experience in such as Auditing, Consulting, Retails firms.
• Good in MS office program and Proficient in Microsoft Office Excel.
• Ability to prioritize tasks, manage multiple deadlines, and work effectively in a fast-paced environment.
• Strong attention to detail and ability to maintain accuracy in transaction processing and documentation.
• Excellent communication skills, both verbal and written, with the ability to interact professionally with clients and colleagues.
• Good command of English communication.

Experience:

2 years required

Skills:

Express, Compliance, Payroll

Job type:

Full-time

• Job Description: Monitor and manage daily employee attendance records through the timekeeping system (e.g., Empeo, WFM).
• Verify, update, and maintain accurate data on absences, lateness, overtime, and shift changes.
• Reconcile data errors, document corrective actions, and communicate updates to relevant parties on a daily basis.
• Review and process employee leave requests to ensure compliance with company policies and attendance records.
• Serve as the key contact point for investigating and resolving all attendance-related inquiries from employees or other stakeholders.
• Generate weekly and monthly reports on absenteeism, tardiness, leave balances, and other attendance metrics.
• Prepare and submit accurate attendance reports for timely payroll processing.
• Provide training and guidance to employees on how to use the attendance and timekeeping systems.
• Assist in the setup, maintenance, and continuous improvement of time attendance systems (e.g., biometric, card access).
• Ensure adherence to all attendance-related policies and recommend improvements to systems or processes as needed.
• Perform additional tasks and responsibilities as assigned by management to support team operations and business needs.
• Requirements: Bachelor's degree in Human Resources, Business Administration, or a related field.
• 2-3 years of experience in HR administration, time attendance, or payroll roles.
• Proficiency in time attendance and workforce management systems (e.g., Empeo, or similar).
• Strong problem-solving skills and attention to detail.
• Excellent communication and coordination skills to interact with multiple departments.
• Proficient in Google Sheet, Microsoft Excel and reporting tools.
• Ability to handle confidential information with a high level of integrity.

Skills:

Automation, Quality Assurance, Assurance, English

Job type:

Full-time

• Coordinate with CRM Campaign Management team and local teams across markets to ensure timely and accurate implementation of CRM campaigns, supporting a smooth user experience and effective campaign performance.
• Communicate effectively with local teams across markets, request accurate input, and manage submission timelines to avoid delays in campaign execution.
• Execute CRM campaigns using marketing automation platform Understand campaign briefs and test plans, and translate them into detailed requirements and campaign design f ...
• Manage the creation and updates of CRM communication channels such as emails, in-app push notifications, Whatsapp messages.
• Quality assurance of the campaign setup to ensure campaign accuracy before launch.
• Monitor campaign delivery in a timely manner and proactively identify any issues.
• Perform intermediate troubleshooting on issues related to delivery Investigate the issue and identify potential root causes.
• Raise ticket for further investigation and follow up closely until resolution.
• Communicate the outcome of troubleshooting and propose next steps.
• Coordinate with Product team to conduct UAT Test for CRM Platform features.
• Actively identify opportunities to improve operational efficiency in campaign setup and workflow processes.
• Requirements: Bachelor s degree in any field; data-related backgrounds are a plus. Fresh graduates are welcome to apply.
• Excellent organizational and time management skills. Ability to manage multiple campaigns simultaneously and meet deadlines.
• Strong attention to detail.
• Strong Logical thinking and problem-solving skills.
• Solid communication skills - able to communicate professionally in English.
• Ability to work collaboratively in a fast-paced, cross-functional team environment.
• Familiarity with marketing automation tools (e.g. Salesforce, Adobe) is a plus.
• Proficiency in Google Sheets/Excel is preferred.
• Able to work on weekends/holidays (when required).