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Skills:
AS/400, Accounting, Finance
Job type:
Full-time
Salary:
negotiable
- Monitor AS400 daily text files and ensure data accuracy.
- Support month-end, quarter-end, and year-end closing activities within the Corporate Accounting team.
- Prepare journal entries and adjustments, including non-recurring transactions.
- Analyze monthly, quarterly, and yearly financial reports in collaboration with related functions.
- Gather and analyze financial data to support accurate reporting and regulatory filings.
- Support quarterly and annual audit processes, including responding to inquiries from external auditors.
- Assist in establishing, implementing, and monitoring accounting control procedures and policies.
- Support the implementation of new accounting standards and process improvements.
- Perform Account Reconciliation (TLM) to ensure financial data accuracy.
- Participate in ad-hoc projects and cross-functional tasks under the Controllership Department.
- Bachelor s degree in Accounting.
- Minimum 5 years of experience in Accounting.
- Experience in Auto Finance business is a strong advantage.
Skills:
Payroll, Compliance, Microsoft Office
Job type:
Full-time
Salary:
negotiable
- Support HRBP in day-to-day HR operations and employee lifecycle activities (onboarding, transfers, exits).
- Coordinate with internal stakeholders (line managers, HR shared services, payroll) on HR-related matters.
- Assist in preparing HR reports, dashboards, and employee data tracking (e.g., headcount, turnover, hiring status).
- Maintain and update employee records ensuring data accuracy and confidentiality.
- Support execution of HR initiatives such as engagement activities, performance cycles, and organizational changes.
- Handle employee queries and provide basic HR guidance or escalate when necessary.
- Assist in drafting HR documents (letters, announcements, internal communications).
- Support audit and compliance processes by organizing required documentation.
- Perform ad-hoc tasks and projects as assigned by HRBP.
- QualificationsBachelor s degree in Human Resources, Business Administration, or related field.
- 0-2 years of experience in HR or administrative roles (fresh graduates welcome).
- Strong organizational skills and attention to detail.
- Good interpersonal and communication skills.
- Ability to handle sensitive information with confidentiality.
- Proficiency in Microsoft Office (Excel, PowerPoint, Word).
- Ability to multitask and work in a fast-paced environment.
- Proactive mindset with willingness to learn.
Skills:
Product Development, Tableau, SQL
Job type:
Full-time
Salary:
negotiable
- Identify valuable data sources and automate collection processes.
- Undertake preprocessing of structured and unstructured data.
- Analyze large amounts of information to discover trends and patterns.
- Build predictive models and machine-learning algorithms.
- Combine models through ensemble modeling.
- Present information using data visualization techniques.
- Propose solutions and strategies to business challenges.
- Collaborate with engineering and product development teams.
- BSc/BA in Computer Science, Engineering or relevant field; graduate degree in Data Science or other quantitative field is preferred.
- Proven experience as a Data Scientist or Data Analyst.
- Experience in data mining.
- Experience using business intelligence tools (e.g. Tableau).
- Knowledge of SQL and Python.
- Understanding of machine-learning and operations research.
- Analytical mind and business acumen.
- Strong math skills (e.g. statistics).
- Problem-solving aptitude.
- Excellent communication and presentation skills Working knowledge of message queuing, stream processing, and highly scalable big data data stores.
- Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
- EN: (https://krungsri.com/b/privacynoticeen).
- āļāļđāđāļŠāļĄāļąāļāļĢāļŠāļēāļĄāļēāļĢāļāļāđāļēāļāļāļĢāļ°āļāļēāļĻāļāļēāļĢāļāļļāđāļĄāļāļĢāļāļāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāļŠāđāļ§āļāļāļēāļāļāļĢāļąāļāļĒāļēāļāļĢāļāļļāļāļāļĨāļāļāļāļāļāļēāļāļēāļĢāđāļāđāđāļāļĒāļāļēāļĢāļāļīāļĄāļāđāļĨāļīāļāļāđāļāļēāļāļĢāļđāļāļ āļēāļāļāļĩāđāļāļĢāļēāļāļāļāđāļēāļāļĨāđāļēāļ.
- āļ āļēāļĐāļēāđāļāļĒ: (https://krungsri.com/b/privacynoticeth).
- āļŦāļĄāļēāļĒāđāļŦāļāļļ āļāļāļēāļāļēāļĢāļĄāļĩāļāļ§āļēāļĄāļāļģāđāļāđāļāđāļĨāļ°āļāļ°āļĄāļĩāļāļąāđāļāļāļāļāļāļēāļĢāļāļĢāļ§āļāļŠāļāļāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāđāļāļĩāđāļĒāļ§āļāļąāļāļāļĢāļ°āļ§āļąāļāļīāļāļēāļāļāļēāļāļĢāļĢāļĄāļāļāļāļāļđāđāļŠāļĄāļąāļāļĢ āļāđāļāļāļāļĩāđāļāļđāđāļŠāļĄāļąāļāļĢāļāļ°āđāļāđāļĢāļąāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāđāļāđāļēāļĢāđāļ§āļĄāļāļēāļāļāļąāļāļāļāļēāļāļēāļĢāļāļĢāļļāļāļĻāļĢāļĩāļŊ.
- Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.
Job type:
Full-time
Salary:
negotiable
- Responsible for the planning and implementation of partnership and operations for the creative and content service ecosystem.
- Develop and execute different operational plans based on the segmentation of creator marketing agencies, influencers, and users. Build rights and task systems to enhance the scale of supply and demand, activity levels, and order volume on the platform, ensuring the contribution share of creativity in advertising.
- Consolidate advertising material production experiences and methodologies across var ...
- Collaborate with various business units to manage the introduction and retention of supply and demand.
- Enhance platform retention, conversion, and payment metrics through various operational methods. Improve the lifecycle of both sides by monitoring conversion rates at stages such as 'entry-conversion-activity-churn,' identifying business patterns, and driving optimizations.
- Coordinate internal company resources to develop new cooperation models.
- Complete product documentation, functionality development, and follow up on data analysis. Understand market information and competitor dynamics to optimize related product features.
- Manage and analyze data related to supply and demand.
- Build and refine data systems based on business objectives, and guide project decisions through data analysis.
- Minimum Qualification(s) - Minimum 3 years of experience in influencer marketing or related operations in the advertising/ tech industry, with strong knowledge of the Southeast Asia ecosystem. - Strong communication in English and Thai and coordination skills, problem-solving abilities, project management skills, and data analysis capabilities.
- Able to quickly grasp core information and key points, identify risks and issues, and drive stakeholders to resolve problems and achieve goals. - Strong learning ability, self-motivation, adaptability, and a global perspective. Capable of seamless communication with global organizations, achieving consensus, and promoting cooperation.
Skills:
English
Job type:
Full-time
Salary:
negotiable
- Communicate with customers via phone, email, and chat.
- Provide accurate information about products, payments and refunds.
- Collaborate with internal departments to fulfil customer needs.
- Minimum 1 year of customer service experience.
- Fresh graduate also welcome.
- Fluent in English.
- Excellent verbal, written, and interpersonal skills.
- Ability to multi-task, organize, and prioritize efficiently.
- Flexible with rotational shifts, including nights and overnights.
- Available to start immediately.
Skills:
Market Research, Research, Power point
Job type:
Full-time
Salary:
negotiable
- āļ§āļļāļāļīāļāļēāļĢāļĻāļķāļāļĐāļēāļĢāļ°āļāļąāļāļāļĢāļīāļāļāļēāļāļĢāļĩāļāļķāđāļāđāļ āļāđāļēāļāđāļĻāļĢāļĐāļāļĻāļēāļŠāļāļĢāđ āļāļēāļĢāđāļāļīāļ āļŠāļāļīāļāļī āļāļĢāļīāļŦāļēāļĢāļāļļāļĢāļāļīāļ āļ§āļīāļĻāļ§āļāļĢāļĢāļĄāļāļēāļĢāļāļĢāļīāļŦāļēāļĢ āļŦāļĢāļ·āļāļŠāļēāļāļēāļ§āļīāļāļēāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ.
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- āļĄāļĩāļāļ§āļēāļĄāļĢāļđāđāļāļ§āļēāļĄāđāļāđāļēāđāļāđāļāļāļļāļĢāļāļīāļ SME āđāļĄāđāļāđāļģāļāļ§āđāļē 2 āļāļĩ.
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- āļŠāļēāļĄāļēāļĢāļāđāļāđāļāļēāļāđāļāļĢāđāļāļĢāļĄ MS Excel, Power point āđāļĨāļ° Access āđāļāđāđāļāđāļāļāļĒāđāļēāļāļāļĩ.
- āļĄāļĩāļāļ§āļēāļĄāļŠāļēāļĄāļēāļĢāļāđāļāļāļēāļĢāđāļāđāļ āļēāļĐāļēāļāļąāļāļāļĪāļĐāđāļāđāđāļāļĢāļ°āļāļąāļāļāļĩ.
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- āļŠāļēāļĄāļēāļĢāļāđāļāđāļāļēāļāđāļāļĢāđāļāļĢāļĄ MS Excel (Pivot Data), Power point āđāļĨāļ° Access āđāļāđāđāļāđāļāļāļĒāđāļēāļāļāļĩ.
- āļŠāļāļāļāļēāļĄāļāđāļāļĄāļđāļĨāđāļāļīāđāļĄāđāļāļīāļĄ: āļāļļāļāļāļēāļāļīāļ.
- āļāđāļēāļāļŠāļēāļĄāļēāļĢāļāļāđāļēāļāđāļĨāļ°āļĻāļķāļāļĐāļēāļāđāļĒāļāļēāļĒāļāļ§āļēāļĄāđāļāđāļāļŠāđāļ§āļāļāļąāļ§āļāļāļāļāļāļēāļāļēāļĢāļāļĢāļļāļāđāļāļĒ āļāļģāļāļąāļ (āļĄāļŦāļēāļāļ) āļāļĩāđ https://krungthai.com/th/content/privacy-policy āļāļąāđāļāļāļĩāđ āļāļāļēāļāļēāļĢāđāļĄāđāļĄāļĩāđāļāļāļāļēāļŦāļĢāļ·āļāļāļ§āļēāļĄāļāļģāđāļāđāļāđāļāđ āļāļĩāđāļāļ°āļāļĢāļ°āļĄāļ§āļĨāļāļĨāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāļāļĩāđāļĄāļĩāļāļ§āļēāļĄāļāđāļāļāđāļŦāļ§ āļĢāļ§āļĄāļāļķāļāļāđāļāļĄāļđāļĨāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļāļĻāļēāļŠāļāļēāđāļĨāļ°/āļŦāļĢāļ·āļāļŦāļĄāļđāđāđāļĨāļŦāļīāļ āļāļķāđāļāļāļēāļāļāļĢāļēāļāļāļāļĒāļđāđāđāļāļŠāļģāđāļāļēāļāļąāļāļĢāļāļĢāļ°āļāļģāļāļąāļ§āļāļĢāļ°āļāļēāļāļāļāļāļāļāđāļēāļāđāļāđāļāļĒāđāļēāļāđāļ āļāļąāļāļāļąāđāļ āļāļĢāļļāļāļēāļāļĒāđāļēāļāļąāļāđāļŦāļĨāļāđāļāļāļŠāļēāļĢāđāļāđ āļĢāļ§āļĄāļāļķāļāļŠāļģāđāļāļēāļāļąāļāļĢāļāļĢāļ°āļāļģāļāļąāļ§āļāļĢāļ°āļāļēāļāļ āļŦāļĢāļ·āļāļāļĢāļāļāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāļāļĩāđāļĄāļĩāļāļ§āļēāļĄāļāđāļāļāđāļŦāļ§āļŦāļĢāļ·āļāļāđāļāļĄāļđāļĨāļāļ·āđāļāđāļ āļāļķāđāļāđāļĄāđāđāļāļĩāđāļĒāļ§āļāđāļāļāļŦāļĢāļ·āļāđāļĄāđāļāļģāđāļāđāļāļŠāļģāļŦāļĢāļąāļāļ§āļąāļāļāļļāļāļĢāļ°āļŠāļāļāđāđāļāļāļēāļĢāļŠāļĄāļąāļāļĢāļāļēāļāđāļ§āđāļāļāđāļ§āđāļāđāļāļāđ āļāļāļāļāļēāļāļāļĩāđ āļāļĢāļļāļāļēāļāļģāđāļāļīāļāļāļēāļĢāđāļŦāđāđāļāđāđāļāļ§āđāļēāđāļāđāļāļģāđāļāļīāļāļāļēāļĢāļĨāļāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāļāļĩāđāļĄāļĩāļāļ§āļēāļĄāļāđāļāļāđāļŦāļ§ (āļāđāļēāļĄāļĩ) āļāļāļāļāļēāļāđāļĢāļāļđāđāļĄāđāđāļĨāļ°āđāļāļāļŠāļēāļĢāļāļ·āđāļāđāļāļāđāļāļāļāļĩāđāļāļ°āļāļąāļāđāļŦāļĨāļāđāļāļāļŠāļēāļĢāļāļąāļāļāļĨāđāļēāļ§āđāļ§āđāļāļāđāļ§āđāļāđāļāļāđāđāļĨāđāļ§āļāđāļ§āļĒ āļāļąāđāļāļāļĩāđ āļāļāļēāļāļēāļĢāļĄāļĩāļāļ§āļēāļĄāļāļģāđāļāđāļāļāđāļāļāđāļāđāļāļĢāļ§āļāļĢāļ§āļĄāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāđāļāļĩāđāļĒāļ§āļāļąāļāļāļĢāļ°āļ§āļąāļāļīāļāļēāļāļāļēāļāļĢāļĢāļĄāļāļāļāļāđāļēāļāđāļāļ·āđāļāļāļĢāļĢāļĨāļļāļ§āļąāļāļāļļāļāļĢāļ°āļŠāļāļāđāđāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāļĢāļąāļāļāļļāļāļāļĨāđāļāđāļēāļāļģāļāļēāļ āļŦāļĢāļ·āļāļāļēāļĢāļāļĢāļ§āļāļŠāļāļāļāļļāļāļŠāļĄāļāļąāļāļī āļĨāļąāļāļĐāļāļ°āļāđāļāļāļŦāđāļēāļĄ āļŦāļĢāļ·āļāļāļīāļāļēāļĢāļāļēāļāļ§āļēāļĄāđāļŦāļĄāļēāļ°āļŠāļĄāļāļāļāļāļļāļāļāļĨāļāļĩāđāļāļ°āđāļŦāđāļāļģāļĢāļāļāļģāđāļŦāļāđāļ āļāļķāđāļāļāļēāļĢāđāļŦāđāļāļ§āļēāļĄāļĒāļīāļāļĒāļāļĄāđāļāļ·āđāļāđāļāđāļāļĢāļ§āļāļĢāļ§āļĄ āđāļāđ āļŦāļĢāļ·āļāđāļāļīāļāđāļāļĒāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāđāļāļĩāđāļĒāļ§āļāļąāļāļāļĢāļ°āļ§āļąāļāļīāļāļēāļāļāļēāļāļĢāļĢāļĄāļāļāļāļāđāļēāļāļĄāļĩāļāļ§āļēāļĄāļāļģāđāļāđāļāļŠāļģāļŦāļĢāļąāļāļāļēāļĢāđāļāđāļēāļāļģāļŠāļąāļāļāļēāđāļĨāļ°āļāļēāļĢāđāļāđāļĢāļąāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāļāļēāļĄāļ§āļąāļāļāļļāļāļĢāļ°āļŠāļāļāđāļāļąāļāļāļĨāđāļēāļ§āļāđāļēāļāļāđāļ āđāļāļāļĢāļāļĩāļāļĩāđāļāđāļēāļāđāļĄāđāđāļŦāđāļāļ§āļēāļĄāļĒāļīāļāļĒāļāļĄāđāļāļāļēāļĢāđāļāđāļāļĢāļ§āļāļĢāļ§āļĄ āđāļāđ āļŦāļĢāļ·āļāđāļāļīāļāđāļāļĒāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāđāļāļĩāđāļĒāļ§āļāļąāļāļāļĢāļ°āļ§āļąāļāļīāļāļēāļāļāļēāļāļĢāļĢāļĄ āļŦāļĢāļ·āļāļĄāļĩāļāļēāļĢāļāļāļāļāļ§āļēāļĄāļĒāļīāļāļĒāļāļĄāđāļāļ āļēāļĒāļŦāļĨāļąāļ āļāļāļēāļāļēāļĢāļāļēāļāđāļĄāđāļŠāļēāļĄāļēāļĢāļāļāļģāđāļāļīāļāļāļēāļĢāđāļāļ·āđāļāļāļĢāļĢāļĨāļļāļ§āļąāļāļāļļāļāļĢāļ°āļŠāļāļāđāļāļąāļāļāļĨāđāļēāļ§āļāđāļēāļāļāđāļāđāļāđ āđāļĨāļ°āļāļēāļ āļāļģāđāļŦāđāļāđāļēāļāļŠāļđāļāđāļŠāļĩāļĒāđāļāļāļēāļŠāđāļāļāļēāļĢāđāļāđāļĢāļąāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāļĢāļąāļāđāļāđāļēāļāļģāļāļēāļāļāļąāļāļāļāļēāļāļēāļĢ".
Skills:
Power point
Job type:
Full-time
Salary:
negotiable
- āļĄāļĩāļāļ§āļēāļĄāļĢāļđāđāđāļāļāļ§āļēāļĄāđāļāđāļēāđāļāđāļāļāļļāļĢāļāļīāļ SME āđāļĄāđāļāđāļģāļāļ§āđāļē 2 āļāļĩ āđāļĨāļ°āļĄāļĩāļāļ§āļēāļĄāļĢāļđāđāļāļ§āļēāļĄāđāļāđāļēāđāļāđāļāļāļĨāļīāļāļ āļąāļāļāđāļāļāļāļāļāļēāļāļēāļĢāļāļĩāđāđāļŦāļĄāļēāļ°āļŠāļĄāļŠāļģāļŦāļĢāļąāļāļĨāļđāļāļāđāļēāđāļāļāļĨāļļāđāļĄ SME āđāļāđāļāļāļĒāđāļēāļāļāļĩ (āļĨāļđāļāļāđāļēāļāļĩāđāļĄāļĩāļĒāļāļāļāļēāļĒāļĄāļēāļāļāļ§āđāļē 100 āļĨāđāļēāļāļāđāļāļāļĩ).
- āļĄāļĩāļāļ§āļēāļĄāđāļāđāļēāđāļāđāļāļāļĢāļ°āļāļ§āļāļāļēāļĢāļāļģāļāļēāļāļāļāļ RM āļāļļāļāđāļāđāļāļāļļāļāļāđāļāļ āļāļāļāļāļĩāļĄāļāļēāļĒāđāļāļĢāļĩāļĒāļāđāļāļĩāļĒāļāļāļąāļāļāļđāđāđāļāđāļ.
- āļŠāļēāļĄāļēāļĢāļāļāļģāļāļ§āļ work load āļāļāļ RM āđāļāļĢāļĩāļĒāļāđāļāļĩāļĒāļāđāļāđāļāđāļĨāļ°āļāļ·āđāļāļāļĩāđ āđāļĨāļ°āļĢāļ°āļāļļāļāļ·āđāļāļāļĩāđāļāļĩāđāđāļŦāļĄāļēāļ°āļŠāļĄāđāļāļāļēāļĢāđāļĒāļāļĒāđāļēāļĒ āļŦāļĢāļ·āļāļāļąāļāļāļąāđāļāļāļĩāļĄāļāļĩāđāļĢāļąāļāļāļīāļāļāļāļāļāļ·āđāļāļāļĩāđ (BC).
- āļĄāļĩāļāļąāļĻāļāļāļāļīāļāļĩāđāļāļĩāđāļāļāļēāļĢāļāļģāđāļŠāļāļāļŠāļīāđāļāļāļĩāđāļāđāļāļāļāļĢāļąāļāļāļĢāļļāļāđāļĨāļ°āļāļąāļāļāļēāđāļāļ·āđāļāđāļāļīāđāļĄāļāļĢāļ°āļŠāļīāļāļāļīāļ āļēāļ āđāļāļāļēāļĢāļāļģāļāļēāļāđāļŦāđāļāļąāļāļāļāļāđāļāļĢ.
- āļŠāļēāļĄāļēāļĢāļāđāļāļīāļāļāļēāļāđāļāļāļģāļāļēāļāđāļāļāđāļēāļāļāļąāļāļŦāļ§āļąāļ āđāļāđāđāļāļāļēāļāļāļĢāļąāđāļ (āļāļĢāļ°āļĄāļēāļ 30 āļ§āļąāļ / āļāļĩ).
- āļ§āļļāļāļīāļāļēāļĢāļĻāļķāļāļĐāļēāļāļĢāļīāļāļāļēāļāļĢāļĩāļāļķāđāļāđāļāđāļāļŠāļēāļāļē āđāļĻāļĢāļĐāļĻāļēāļŠāļāļĢāđ, āļāļēāļĢāđāļāļīāļ, āļŠāļāļīāļāļī, āļāļēāļĢāļāļĢāļīāļŦāļēāļĢ, āļ§āļīāļĻāļ§āļāļĢāļĢāļĄ āļŦāļĢāļ·āļāļŠāļēāļāļēāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ.
- āļŠāļēāļĄāļēāļĢāļāđāļāđāļāļēāļāđāļāļĢāđāļāļĢāļĄ MS Excel (Pivot Data), Power point āđāļĨāļ° Access āđāļāđāđāļāđāļāļāļĒāđāļēāļāļāļĩ.
- āļŠāļēāļĄāļēāļĢāļāļ§āļīāđāļāļĢāļēāļ°āļŦāđāļāđāļāļĄāļđāļĨāđāļāđāļāļĒāđāļēāļāđāļĄāđāļāļĒāļģ āđāļĨāļ°āļāļģāđāļŠāļāļāļāđāļāļĄāļđāļĨāļāļĩāđ Sensitive āđāļāđāļāļĩ āđāļāđāļ āļāđāļāļĄāļđāļĨāļāļĢāļīāļĄāļēāļāļāļēāļāļĄāļēāļāļāđāļāļĒāļāļāļ BC āļāļēāļĢāļāļĒāļēāļĒ /āļĨāļ BC āļāļēāļĄāļĢāļēāļĒāđāļāđāđāļĨāļ°āļāļ§āļēāļĄāļāļļāđāļĄāļāđāļē āļāļēāļĢāļāļĢāļąāļāđāļāļĨāļĩāđāļĒāļāđāļāļĢāļāļŠāļĢāđāļēāļāđāļāļ·āđāļāļāļāļāđāļāļāļĒāđāļāļāļēāļāļēāļĢ.
- āļāđāļēāļāđāļāđāļāđāļēāļāđāļĨāļ°āļĻāļķāļāļĐāļēāļāđāļĒāļāļēāļĒāļāļ§āļēāļĄāđāļāđāļāļŠāđāļ§āļāļāļąāļ§āļāļāļāļāļāļēāļāļēāļĢāļāļĢāļļāļāđāļāļĒ āļāļģāļāļąāļ (āļĄāļŦāļēāļāļ) āļāļĩāđ https://krungthai.com/th/content/privacy-policy āļāļąāđāļāļāļĩāđ āļāļāļēāļāļēāļĢāđāļĄāđāļĄāļĩāđāļāļāļāļēāļŦāļĢāļ·āļāļāļ§āļēāļĄāļāļģāđāļāđāļāđāļāđ āļāļĩāđāļāļ°āļāļĢāļ°āļĄāļ§āļĨāļāļĨāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāļāļĩāđāļĄāļĩāļāļ§āļēāļĄāļāđāļāļāđāļŦāļ§ āļĢāļ§āļĄāļāļķāļāļāđāļāļĄāļđāļĨāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļāļĻāļēāļŠāļāļēāđāļĨāļ°/āļŦāļĢāļ·āļāļŦāļĄāļđāđāđāļĨāļŦāļīāļ āļāļķāđāļāļāļēāļāļāļĢāļēāļāļāļāļĒāļđāđāđāļāļŠāļģāđāļāļēāļāļąāļāļĢāļāļĢāļ°āļāļģāļāļąāļ§āļāļĢāļ°āļāļēāļāļāļāļāļāļāđāļēāļāđāļāđāļāļĒāđāļēāļāđāļ āļāļąāļāļāļąāđāļ āļāļĢāļļāļāļēāļāļĒāđāļēāļāļąāļāđāļŦāļĨāļāđāļāļāļŠāļēāļĢāđāļāđ āļĢāļ§āļĄāļāļķāļāļŠāļģāđāļāļēāļāļąāļāļĢāļāļĢāļ°āļāļģāļāļąāļ§āļāļĢāļ°āļāļēāļāļ āļŦāļĢāļ·āļāļāļĢāļāļāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāļāļĩāđāļĄāļĩāļāļ§āļēāļĄāļāđāļāļāđāļŦāļ§āļŦāļĢāļ·āļāļāđāļāļĄāļđāļĨāļāļ·āđāļāđāļ āļāļķāđāļāđāļĄāđāđāļāļĩāđāļĒāļ§āļāđāļāļāļŦāļĢāļ·āļāđāļĄāđāļāļģāđāļāđāļāļŠāļģāļŦāļĢāļąāļāļ§āļąāļāļāļļāļāļĢāļ°āļŠāļāļāđāđāļāļāļēāļĢāļŠāļĄāļąāļāļĢāļāļēāļāđāļ§āđāļāļāđāļ§āđāļāđāļāļāđ āļāļāļāļāļēāļāļāļĩāđ āļāļĢāļļāļāļēāļāļģāđāļāļīāļāļāļēāļĢāđāļŦāđāđāļāđāđāļāļ§āđāļēāđāļāđāļāļģāđāļāļīāļāļāļēāļĢāļĨāļāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāļāļĩāđāļĄāļĩāļāļ§āļēāļĄāļāđāļāļāđāļŦāļ§ (āļāđāļēāļĄāļĩ) āļāļāļāļāļēāļāđāļĢāļāļđāđāļĄāđāđāļĨāļ°āđāļāļāļŠāļēāļĢāļāļ·āđāļāđāļāļāđāļāļāļāļĩāđāļāļ°āļāļąāļāđāļŦāļĨāļāđāļāļāļŠāļēāļĢāļāļąāļāļāļĨāđāļēāļ§āđāļ§āđāļāļāđāļ§āđāļāđāļāļāđāđāļĨāđāļ§āļāđāļ§āļĒ āļāļąāđāļāļāļĩāđ āļāļāļēāļāļēāļĢāļĄāļĩāļāļ§āļēāļĄāļāļģāđāļāđāļāļāđāļāļāđāļāđāļāļĢāļ§āļāļĢāļ§āļĄāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāđāļāļĩāđāļĒāļ§āļāļąāļāļāļĢāļ°āļ§āļąāļāļīāļāļēāļāļāļēāļāļĢāļĢāļĄāļāļāļāļāđāļēāļāđāļāļ·āđāļāļāļĢāļĢāļĨāļļāļ§āļąāļāļāļļāļāļĢāļ°āļŠāļāļāđāđāļāļĢāļāļīāļāļēāļĢāļāļēāļĢāļąāļāļāļļāļāļāļĨāđāļāđāļēāļāļģāļāļēāļ āļŦāļĢāļ·āļāļāļēāļĢāļāļĢāļ§āļāļŠāļāļāļāļļāļāļŠāļĄāļāļąāļāļī āļĨāļąāļāļĐāļāļ°āļāđāļāļāļŦāđāļēāļĄ āļŦāļĢāļ·āļāļāļīāļāļēāļĢāļāļēāļāļ§āļēāļĄāđāļŦāļĄāļēāļ°āļŠāļĄāļāļāļāļāļļāļāļāļĨāļāļĩāđāļāļ°āđāļŦāđāļāļģāļĢāļāļāļģāđāļŦāļāđāļ āļāļķāđāļāļāļēāļĢāđāļŦāđāļāļ§āļēāļĄāļĒāļīāļāļĒāļāļĄāđāļāļ·āđāļāđāļāđāļāļĢāļ§āļāļĢāļ§āļĄ āđāļāđ āļŦāļĢāļ·āļāđāļāļīāļāđāļāļĒāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāđāļāļĩāđāļĒāļ§āļāļąāļāļāļĢāļ°āļ§āļąāļāļīāļāļēāļāļāļēāļāļĢāļĢāļĄāļāļāļāļāđāļēāļāļĄāļĩāļāļ§āļēāļĄāļāļģāđāļāđāļāļŠāļģāļŦāļĢāļąāļāļāļēāļĢāđāļāđāļēāļāļģāļŠāļąāļāļāļēāđāļĨāļ°āļāļēāļĢāđāļāđāļĢāļąāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāļāļēāļĄāļ§āļąāļāļāļļāļāļĢāļ°āļŠāļāļāđāļāļąāļāļāļĨāđāļēāļ§āļāđāļēāļāļāđāļ āđāļāļāļĢāļāļĩāļāļĩāđāļāđāļēāļāđāļĄāđāđāļŦāđāļāļ§āļēāļĄāļĒāļīāļāļĒāļāļĄāđāļāļāļēāļĢāđāļāđāļāļĢāļ§āļāļĢāļ§āļĄ āđāļāđ āļŦāļĢāļ·āļāđāļāļīāļāđāļāļĒāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāđāļāļĩāđāļĒāļ§āļāļąāļāļāļĢāļ°āļ§āļąāļāļīāļāļēāļāļāļēāļāļĢāļĢāļĄ āļŦāļĢāļ·āļāļĄāļĩāļāļēāļĢāļāļāļāļāļ§āļēāļĄāļĒāļīāļāļĒāļāļĄāđāļāļ āļēāļĒāļŦāļĨāļąāļ āļāļāļēāļāļēāļĢāļāļēāļāđāļĄāđāļŠāļēāļĄāļēāļĢāļāļāļģāđāļāļīāļāļāļēāļĢāđāļāļ·āđāļāļāļĢāļĢāļĨāļļāļ§āļąāļāļāļļāļāļĢāļ°āļŠāļāļāđāļāļąāļāļāļĨāđāļēāļ§āļāđāļēāļāļāđāļāđāļāđ āđāļĨāļ°āļāļēāļ āļāļģāđāļŦāđāļāđāļēāļāļŠāļđāļāđāļŠāļĩāļĒāđāļāļāļēāļŠāđāļāļāļēāļĢāđāļāđāļĢāļąāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāļĢāļąāļāđāļāđāļēāļāļģāļāļēāļāļāļąāļāļāļāļēāļāļēāļĢ.
Job type:
Full-time
Salary:
negotiable
- āļ§āļļāļāļīāļāļēāļĢāļĻāļķāļāļĐāļēāļĢāļ°āļāļąāļāļāļĢāļīāļāļāļēāļāļĢāļĩāļāļķāđāļāđāļ āļŠāļēāļāļēāļāļēāļĢāđāļāļīāļ āļāļēāļĢāļāļąāļāļāļĩ āđāļĻāļĢāļĐāļāļĻāļēāļŠāļāļĢāđāļŦāļĢāļ·āļāļŠāļēāļāļēāļ§āļīāļāļēāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ.
- āļĄāļĩāļāļ§āļēāļĄāļĢāļđāđāđāļĨāļ°āļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāđāļēāļāļāļēāļĢāļāļĢāļīāļŦāļēāļĢāļŠāļīāļāđāļāļ·āđāļ āļāļēāļĢāļāļĢāļīāļŦāļēāļĢāļŦāļāļĩāđ NPLs āļāļĢāļ°āļāļ§āļāļāļēāļĢāļāļĢāļąāļāļāļĢāļļāļāđāļāļĢāļāļŠāļĢāđāļēāļāļŦāļāļĩāđ, āļāļēāļĢāļāļĢāļīāļŦāļēāļĢāļāļ§āļēāļĄāđāļŠāļĩāđāļĒāļ āļŦāļĢāļ·āļāļ§āļīāđāļāļĢāļēāļ°āļŦāđāļŠāļīāļāđāļāļ·āđāļāļāļļāļĢāļāļīāļāļāļāļēāļāļāļĨāļēāļāļāļķāđāļāđāļ āđāļĨāļ°āļāļēāļĒāļļāļāļēāļāđāļĄāđāļāđāļģāļāļ§āđāļē 3 āļāļĩ.
- āļĄāļĩāļāļ§āļēāļĄāļĢāļđāđāđāļāļĩāđāļĒāļ§āļāļąāļāļŦāļĨāļąāļāđāļāļāļāđ āļāđāļāļāļāļŦāļĄāļēāļĒ āđāļĨāļ°āļāđāļāļāļģāļŦāļāļāļāđāļēāļāđ āļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļāļāļąāļāļāļēāļĢāļāļĢāļąāļāļāļĢāļļāļāđāļāļĢāļāļŠāļĢāđāļēāļāļŦāļāļĩāđ.
- āļĄāļĩāļāļąāļāļĐāļ°āđāļāļāļēāļĢāļ§āļīāđāļāļĢāļēāļ°āļŦāđāļāđāļāļĄāļđāļĨ āļāļēāļĢāļāļģāļāļ§āļāļŦāļēāļĄāļđāļĨāļāđāļēāļāļąāļāļāļļāļāļąāļ āļāļēāļĢāļāļģāļāļ§āļāļŠāđāļ§āļāļŠāļđāļāđāļŠāļĩāļĒāļāļēāļāļāļēāļĢāļāļĢāļąāļāļāļĢāļļāļāđāļāļĢāļāļŠāļĢāđāļēāļāļŦāļāļĩāđ.
- āļĄāļĩāļāļąāļāļĐāļ°āđāļāļāļēāļĢāļ§āļīāđāļāļĢāļēāļ°āļŦāđāļāļāļāļēāļĢāđāļāļīāļ āđāļĨāļ°āļŠāļēāļĄāļēāļĢāļāļāļąāļāļāļģāļāļĢāļ°āļĄāļēāļāļāļēāļĢāļāļēāļāļāļēāļĢāđāļāļīāļāđāļāđāđāļāđāļāļāļĒāđāļēāļāļāļĩ.
- āļĄāļĩāļāļąāļāļĐāļ°āļāđāļēāļāļāļēāļĢāļāļĢāļ°āļŠāļēāļāļāļēāļāđāļĨāļ°āļāļēāļĢāđāļāļĢāļāļēāļāđāļāļĢāļāļāļāļąāļāļĨāļđāļāļŦāļāļĩāđ.
- āļŠāļēāļĄāļēāļĢāļāđāļāđāļāļāļĄāļāļīāļ§āđāļāļāļĢāđāđāļāđāđāļāđāļāļāļĒāđāļēāļāļāļĩ..
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Skills:
Accounting, Payroll, Finance, English
Job type:
Full-time
Salary:
āļŋ90,000 - āļŋ135,000, negotiable
- 580+ in-house agents.
- 150+ non-agent team members across product/tech, marketing, supply and operations.
- We serve more than 10,000 buyers, tenants, and property owners every month through a large agent network and an in-house brokerage team.
- Starting in Thailand, we plan to expand internationally. Peers in other markets are Beike in China (USD 32bn in valuation with 550k agents on the platform), Loft and Quinto Andar in Brazil (USD 3bn and 5bn valuation), or Square Yards in India. Their success is an inspiration for us to build the leading property transaction platform across Southeast Asia.
- The company is venture-backed and well-capitalized, with international investors and a long-term ambition to build a category-defining real estate platform in Southeast Asia.
- Why this role existsPropertyScout s finance and accounting function has grown rapidly alongside the business but now requires experienced, hands-on leadership to bring structure, reliability, and discipline to the accounting operations.
- The company currently works with an external finance advisory firm that is upgrading processes, systems, and controls. This role is the critical next step: a permanent, on-the-ground leader who takes full ownership of the day-to-day accounting operations, ensures the books are accurate and timely, and provides the operational backbone that the business needs to scale.
- This is a hands-on leadership position for someone who thrives on getting the details right, building reliable processes, and running a tight accounting function. The role also encompasses payroll, commissions, and HR-related financial processes, making it ideal for someone with cross-functional experience in both accounting and HR operations.
- MissionOwn the accuracy and timeliness of PropertyScout s books. Build a well-structured, reliable accounting operation. Ensure every number is correct, every close is on time, and every process runs like clockwork. Manage, develop, and hold accountable a team of four. Ensure payroll, commissions, and HR-related financial processes are accurate and compliant.
- Why this is an attractive roleOpportunity to build and shape the accounting function of a fast-growing, venture-backed company from the ground up.
- Direct impact on the company s financial integrity and credibility with investors.
- Broad scope spanning accounting, payroll, commissions, and HR-related financial processes.
- Clear scope and ownership you run accounting, with full authority to set standards and enforce them.
- Potential for growth as the company scales, including the possibility of evolving into a broader finance leadership role.
- Exposure to a multi-entity structure (Thailand and Singapore).
- Core Responsibilities1. Accounting Ownership (Top Priority).
- Full ownership of the general ledger, chart of accounts, and all accounting entries.
- Ensure accurate, complete, and timely monthly close (target: within 5 working days of month-end).
- Personally review and approve all journal entries, reconciliations, and adjustments.
- Own accounts payable, accounts receivable, bank reconciliations, and intercompany transactions.
- Own revenue recognition and ensure it is applied correctly and consistently.
- Maintain the fixed asset register and manage depreciation schedules.
- Ensure all accounting complies with Thai Accounting Standards (TAS) and applicable IFRS requirements.
- Payroll, Commissions & HR-Related Finance.
- Own end-to-end payroll processing for 150+ non-agent staff and 580+ in-house agents, ensuring accuracy of salaries, allowances, overtime, and statutory deductions (social security, provident fund, personal income tax).
- Design, maintain, and calculate agent commission structures in coordination with the operations and sales teams.
- Ensure commission calculations are accurate, auditable, and paid on time.
- Coordinate with HR on headcount changes, new hires, terminations, leave balances, and benefits accounting.
- Manage and reconcile payroll-related liabilities (accrued salaries, bonuses, social security payable).
- Support HR in maintaining accurate employee cost data for budgeting and BOI compliance.
- Develop and improve payroll and commission processes over time to increase automation and reduce errors.
- Internal Controls & Audit Readiness.
- Build, document, and enforce standard operating procedures (SOPs) for all accounting and payroll processes.
- Establish and maintain internal controls over financial reporting.
- Ensure proper documentation, approvals, and audit trails for all transactions.
- Lead the annual statutory audit process: prepare schedules, coordinate with external auditors, and resolve queries.
- Own the relationship with external auditors and ensure clean audit opinions.
- Support tax filing and compliance (corporate income tax, VAT, withholding tax) in coordination with external tax advisors.
- Team Leadership.
- Directly manage a team of four: Accounting Officer, AP/AR staff, Payroll & Commissions Officer, and Admin.
- Set clear expectations, assign tasks, and review work daily.
- Train and develop team members on proper accounting procedures and best practices.
- Identify skill gaps and propose training or hiring as needed - Establish a culture of accuracy, accountability, and continuous improvement within the team.
- Manage task allocation, deadlines, and workload to ensure the team operates efficiently.
- Process Improvement.
- Identify inefficiencies in current accounting and payroll workflows and implement improvements.
- Improve the use of the accounting system (Odoo) to reduce manual work and increase reliability.
- Automate repetitive processes where possible (e.g., bank feeds, invoice matching, reconciliation templates, commission calculations).
- Work with the external finance advisory team to implement recommended process and control improvements.
- Ensure financial data flows cleanly from operational systems (CRM, HR, sales) into the accounting records.
- Reporting & Coordination.
- Produce accurate monthly financial statements (P&L, Balance Sheet, Cash Flow) for review by the CFO.
- Prepare supporting schedules and variance explanations as requested.
- Coordinate with HR on payroll, headcount, and benefits-related accounting.
- Act as the primary contact for the Singapore accounting firm handling statutory compliance for the SG holding company.
- Ensure timely submission of all statutory filings (Revenue Department, Social Security, BOI reporting) in coordination with relevant teams.
- BOI Compliance Support.
- Ensure accounting records support compliance with Board of Investment (BOI) conditions, including approved positions, salary thresholds, and employee qualifications.
- Monitor and validate salary structures, payroll, and compensation components to ensure ongoing BOI compliance.
- Maintain accurate documentation required by BOI and other regulatory authorities.
- Coordinate with HR and external advisors for BOI reporting and inspections.
- What Success Looks Like (12 months)Monthly close completed accurately and on time every month, with no restatements.
- Clean audit opinion with no material findings.
- Payroll and commissions processed accurately and on time every cycle, with zero errors.
- All reconciliations current and fully documented.
- SOPs documented and followed consistently by the team.
- Team is well-managed, knows what is expected, and delivers reliably.
- The CFO and leadership can trust the numbers without needing to re-check.
- Finance function transitions from a state of emergency to business as usual.
- Profile We re Looking For10-15+ years of accounting experience, with a strong foundation in full-cycle accounting (GL, AP/AR, payroll, commissions, reconciliations, close).
- Proven experience managing a small accounting team (3-6 people).
- Strong payroll and commissions experience: hands-on knowledge of Thai payroll processing, statutory deductions, and commission calculation for large agent/sales teams.
- HR-adjacent finance experience: comfortable working at the intersection of accounting and HR operations (headcount, benefits, employee cost tracking, BOI compliance).
- Hands-on mindset: you are willing and motivated to do the work yourself, not just delegate. You lead by example.
- Strong technical accounting knowledge: Thai Accounting Standards, tax compliance (CIT, VAT, WHT), statutory audit preparation.
- Experience with Odoo (strongly preferred), or comparable ERP/accounting systems (SAP, Oracle, Xero, QuickBooks).
- Detail-oriented and systematic: you catch errors before they become problems, and you build processes so errors don t recur.
- Reliable and consistent: you deliver the same quality every month, not just when someone is watching.
- CPD (Continuing Professional Development) certification required.
- Startup or scale-up experience is a strong plus (comfort with ambiguity, willingness to build from scratch).
- Fluent in Thai and professional working proficiency in English.
- ApplyEmail: [email protected].
- Subject: Chief Accountant - Application - [Your Name].
- Content: Please attach your updated English CV and let us know why you think you are a great fit for.
- this role.
Job type:
Full-time
Salary:
negotiable
- āļāļēāļĢāļāļąāļāļāļēāļāļĢāļ°āļāļ§āļāļāļēāļĢāļāļāļīāļāļąāļāļīāļāļēāļāļŦāļāđāļ§āļĒāļāļēāļāļāđāļēāļ āđ āļāļāļāļāļĢāļīāļĐāļąāļ āđāļāļĒāļāļąāļāļāļģāļĢāļēāļĒāļāļēāļāļāļĢāļ°āļŠāļīāļāļāļīāļ āļēāļāļāļēāļĢāļāļāļīāļāļąāļāļīāļāļēāļ, āļĢāļēāļĒāļāļēāļāļāļēāļĢāļāļĢāļ°āđāļĄāļīāļāļāļĨāļāļēāļĢāļāļāļīāļāļąāļāļīāļāļēāļ (KPI) āđāļāđāļāđāļĨāļ°āđāļāļ·āļāļ
- āļāļĢāļ°āļŠāļēāļāļāļēāļāļāļąāļāļŠāđāļ§āļāļāļāļīāļāļąāļāļīāļāļēāļĢāļŦāļĢāļ·āļāļŦāļāđāļ§āļĒāļāļēāļāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ āđāļāļāļēāļĢāļāļąāļāļāļēāļāļēāļĢāļ§āļīāđāļāļĢāļēāļ°āļŦāđāđāļāļāļĢāļ°āđāļāđāļāļāļąāļāļŦāļēāļāđāļēāļāđ āļāļĩāđāđāļāļīāļāļāļķāđāļāļāļĒāđāļēāļāļāļĢāļāļāđāļ§āļ āđāļĨāļ°āļŠāļāļąāļāļŠāļāļļāļāđāļāļĢāļāļāļēāļĢāļāļąāļāļāļēāļĢāļ°āļāļāļāļēāļāđāļĨāļāļīāļŠāļāļīāļāļāļāļāļŦāļāđāļ§āļĒāļāļēāļāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ
- āļĢāļ§āļāļĢāļ§āļĄāđāļĨāļ°āļāļąāļāļāļģāļĢāļēāļĒāļāļēāļāļāļēāļĢāļāļĢāļ°āđāļĄāļīāļāļāļĨāļāļēāļ(KPIs) āđāļĨāļ°āļāļĢāļ°āļŠāļīāļāļāļīāļ āļēāļāļāļēāļĢāļāļāļīāļāļąāļāļīāļāļēāļ(Performance) āļāļāļāļāļĨāļļāđāļĄāļāļēāļāļāļāļīāļāļąāļāļīāļāļēāļāļŦāļāđāļ§āļĒāļāļēāļāļāđāļēāļ āđ āļ āļēāļĒāđāļāļāļāļāđāļāļĢ
- āļāļīāļāļāļēāļĄāļāļĨāļ§āļīāđāļāļĢāļēāļ°āļŦāđāđāļĨāļ°āļāļąāļāļāļģāļĢāļēāļĒāļāļēāļāļāļĢāļ°āļŠāļīāļāļāļīāļ āļēāļāļāļēāļĢāļāļāļŠāđāļāđāļĨāļ°āļāļēāļĢāļāļąāļāđāļāđāļāļŠāļīāļāļāđāļē
- āļŠāļāļąāļāļŠāļāļļāļāļāļēāļāļ§āļīāđāļāļĢāļēāļ°āļŦāđāđāļŦāđāļāļąāļāđāļāļĢāļāļāļēāļĢāļāđāļēāļāđ āļŦāļĢāļ·āļāļāļąāļāļāļēāļĢāļ°āļāļāļāđāļāļĄāļđāļĨāļāļĩāđāđāļāļ·āđāļāļĄāđāļĒāļāļĢāļ°āļŦāļ§āđāļēāļāļŠāđāļ§āļāļāļĨāļēāļāđāļĨāļ°āļŠāđāļ§āļāļāļāļīāļāļąāļāļīāļāļēāļĢāđāļŦāđāļĄāļĩāļāļĢāļ°āļŠāļīāļāļāļīāļ āļēāļāļĄāļēāļāļāļķāđāļ
- āļāļĢāļīāļāļāļēāļāļĢāļĩ āļŠāļēāļāļēāļāļĢāļīāļŦāļēāļĢāļāļąāļāļāļēāļĢāđāļĨāļāļīāļŠāļāļīāļāļŠāđāđāļĨāļ°āđāļāđāļāļļāļāļāļēāļ (Supply Chain) āļŦāļĢāļ·āļ āļāļĢāļīāļāļāļēāļāļĢāļĩ āļŠāļēāļāļēāļ§āļīāļĻāļ§āļāļĢāļĢāļĄāđāļĨāļāļīāļŠāļāļīāļāļŠāđ āļŦāļĢāļ·āļ āļāļĢāļīāļāļāļēāļāļĢāļĩ āļŠāļēāļāļēāļŠāļāļīāļāļī āļŠāļēāļĢāļŠāļāđāļāļĻ āļŦāļĢāļ·āļāļŠāļēāļāļēāļāļ·āđāļāđ āļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ
- āļĄāļĩāļāļąāļāļĐāļ°āļāļ§āļēāļĄāļŠāļēāļĄāļēāļĢāļāđāļāđāļāļēāļ MS Office āđāļāđāļāļāļĒāđāļēāļāļāļĩ
- āļĄāļĩāļāļąāļāļĐāļ°āļāđāļēāļāļāļēāļĢāļāļąāļāļāļģāļĢāļ°āļāļāļāđāļāļĄāļđāļĨāļŦāļĢāļ·āļāļāđāļēāļāļāļēāļĢāđāļāļĩāļĒāļāđāļāļĢāđāļāļĢāļĄ
- āļĄāļĩāļāļ§āļēāļĄāļŠāļēāļĄāļēāļĢāļāđāļāļāļēāļĢāļāļąāļāļāļģāļĢāļēāļĒāļāļēāļāļāļģāđāļŠāļāļāļāļĨāļ§āļīāđāļāļĢāļēāļ°āļŦāđāļāđāļāļĄāļđāļĨ
- āļĄāļĩāļāļąāļāļĐāļ°āđāļāļāļēāļĢāļāļīāļāļ§āļīāđāļāļĢāļēāļ°āļŦāđ (Analytic Thinking)
- āļĄāļĩāļāļ§āļēāļĄāļāļīāļāļĢāļīāđāļĢāļīāđāļĄāļŠāļĢāđāļēāļāļŠāļĢāļĢāļāđ
- āļĄāļĩāļāļąāļāļĐāļ°āđāļāļāļēāļĢāļāļģāļāļēāļāđāļāđāļāļāļĩāļĄ.
Job type:
Full-time
Salary:
negotiable
- āļŦāļēāļāđāļāļĄāļđāļĨāļāļēāļ Supplier āđāļāļ·āđāļāļāļģāļāđāļāļĄāļđāļĨāļĄāļēāļāļĢāļ°āļĄāļēāļāļĢāļēāļāļēāđāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāļāļ·āđāļ āļĢāļ§āļĄāļāļąāđāļāļāļģāđāļŠāļāļāļāļēāļāđāļĨāļ·āļāļāļāđāļāļāļđāđāļāļąāļāļāļąāļāļāļąāļāļāļē.
- āļāļąāļāļāļģāđāļāđāļŠāļāļāļĢāļēāļāļē āđāļĨāļ°āļāļāļāļĢāļ°āļĄāļēāļāļāđāļāļāļļāļ āļāđāļēāđāļāđāļāđāļēāļĒāļāļāļāđāļāđāļĨāļ°āđāļāļĢāļāļāļēāļĢ.
- āļāļąāļāļāļģāđāļĨāļ°āļāļĢāļ§āļāļŠāļāļāđāļāđāļŠāļāļāļĢāļēāļāļēāđāļĨāļ°āļāļĢāļ§āļāļĢāļąāļāļāļēāļāļāļĩāđāļāļąāļāļāļ·āđāļāđāļŦāđāđāļāđāļāđāļāļāļēāļĄāļāđāļāļāļāļĨāļ/āļŠāļąāļāļāļēāļāļ·āđāļāļŦāļĢāļ·āļāļŠāļąāļāļāļēāļāđāļēāļ.
- āļāļĢāļ§āļāļŠāļāļāļāļ§āļēāļĄāļāļđāļāļāđāļāļāļāļāļāļāļēāļĢāļāļģāļāļēāļāļāļāļ Supplier āđāļĨāļ°āļāļĢāļ°āļŠāļēāļāļāļēāļāļāļēāļĢāļāļąāļāļāļīāļāļāļĢāļĢāļĄāļĢāļ°āļŦāļ§āđāļēāļāļĨāļđāļāļāđāļēāļāļąāļ Supplier āđāļāļāļēāļĢāļāļĢāļ§āļāļĢāļąāļāļāļēāļ.
- āļāļąāļāļāļģāđāļĨāļ°āļŠāļĢāļļāļāļāđāļēāđāļāđāļāđāļēāļĒāļāļĢāļīāļāđāļāđāļĨāļ°āđāļāļĢāļāļāļēāļĢāļĢāļ§āļĄāđāļāļāļķāļāļāļīāļāļāļēāļĄāđāļāļāļŠāļēāļĢāđāļŦāđāļāļąāļāļŠāđāļ§āļāļāļēāļāļāļ·āđāļāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ.
- āļāļāļīāļāļąāļāļīāļāļēāļāļāļ·āđāļāđ āļāļēāļĄāļāļĩāđāđāļāđāļĢāļąāļāļĄāļāļāļŦāļĄāļēāļĒ.
- āļāļĢāļīāļāļāļēāļāļĢāļĩāļāđāļēāļāļāļĢāļīāļŦāļēāļĢāļāļļāļĢāļāļīāļ / āļāļēāļĢāļāļąāļāļāļēāļĢ āļŦāļĢāļ·āļāļŠāļēāļāļēāļāļ·āđāļāđ āļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ.
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāđāļāļāļēāļĢāļāļģāļāļēāļāļāļĒāđāļēāļāļāđāļāļĒ 2 āļāļĩāļāļķāđāļāđāļ.
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļēāļĢāļāļģāļāļēāļāļāđāļēāļāļāļēāļāļāļąāļāļāļ·āđāļāđāļĨāļ°āļāđāļāļāļļāļ.
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļēāļĢāļāļģāļāļēāļāļāļąāļāļāļļāļĢāļāļīāļ Event Organizer āļŦāļĢāļ·āļ Exhibition Organizer āļāļ°āļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ.
- āļĄāļĩāļāļ§āļēāļĄāļĨāļ°āđāļāļĩāļĒāļāđāļāđāļĢāļ·āđāļāļāļāļēāļĢāļāļąāļāļāļģāđāļāļāļŠāļēāļĢāļāļēāļĢāđāļāļīāļ āđāļĨāļ°āļāđāļāļāļļāļ.
- āļĄāļĩāļāļąāļāļĐāļ°āđāļāļāļēāļĢāļāļĢāļ°āļŠāļēāļāļāļēāļ āļŠāļĢāļļāļāļāđāļāļĄāļđāļĨ āļāļēāļĢāļŠāļ·āđāļāļŠāļēāļĢ.
Job type:
Full-time
Salary:
āļŋ20,000 - āļŋ30,000, negotiable
- āļĢāļąāļāđāļĨāļ°āļāļģāļāļ§āļēāļĄāđāļāđāļēāđāļ Brief āļāļēāļāļāļēāļāļāļĩāļĄ āļāļĢāđāļāļĄāļāļĢāļ°āļŠāļēāļāļāļēāļāļĢāđāļ§āļĄāļāļąāļāļŦāļāđāļ§āļĒāļāļēāļāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ āđāļāļ·āđāļāļāļģāļŦāļāļāļāļ§āļēāļĄāļāđāļāļāļāļēāļĢāļāđāļēāļāļŠāļīāļāļāđāļēāđāļĨāļ°āļāļĢāļīāļāļēāļĢāļāļĒāđāļēāļāļāļĢāļāļāđāļ§āļ
- āļŠāļĢāļĢāļŦāļēāđāļĨāļ°āļāļąāļāđāļĨāļ·āļāļ Supplier āļāļĩāđāļĄāļĩāļĻāļąāļāļĒāļ āļēāļāđāļĨāļ°āļŠāļāļāļāļĨāđāļāļāļāļąāļāļāļ§āļēāļĄāļāđāļāļāļāļēāļĢāļāļāļāđāļāļĢāļāļāļēāļĢ āļāļąāđāļāļāđāļēāļāļāļļāļāļ āļēāļ āļĢāļēāļāļē āđāļĨāļ°āļĢāļ°āļĒāļ°āđāļ§āļĨāļē
- āļāļĢāļ°āļŠāļēāļāļāļēāļāļāļĢāļ°āļāļ§āļāļāļēāļĢāļāļąāļāļāļ·āđāļ āļĢāļ§āļĄāļāļķāļāļĢāļ§āļāļĢāļ§āļĄāļāđāļāļĄāļđāļĨ āđāļāļĢāļĩāļĒāļāđāļāļĩāļĒāļāļĢāļēāļāļē āđāļĨāļ°āļāļąāļāļāļģāđāļāļāļŠāļēāļĢāļāļĢāļ°āļāļāļāļāļēāļĢāļāļīāļāļēāļĢāļāļē
- āļāļĢāļ°āļŠāļēāļāļāļēāļāļāļąāļāļŦāļāđāļ§āļĒāļāļēāļāļ āļēāļĒāđāļāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ āđāļāļ·āđāļāļāļģāđāļāļīāļāļāļēāļĢāļāļāļāđāļāļŠāļąāđāļāļāļ·āđāļ (Purchase Order) āđāļŦāđāļāļđāļāļāđāļāļāļāļēāļĄāļāļąāđāļāļāļāļ
- āļāļģāđāļāļīāļāļāļēāļĢāđāļāļĢāļāļēāļāđāļāļĢāļāļāļĢāļēāļāļēāđāļĨāļ°āđāļāļ·āđāļāļāđāļāļāļąāļ Supplier āđāļāļ·āđāļāđāļŦāđāđāļāļīāļāļāļĢāļ°āđāļĒāļāļāđāļŠāļđāļāļŠāļļāļāļāđāļāļāļāļāđāļāļĢ
- āļāļīāļāļāļēāļĄāļŠāļāļēāļāļ°āļāļēāļĢāļāļĨāļīāļ āļāļēāļĢāļāļąāļāļŠāđāļāļŠāļīāļāļāđāļē āļŦāļĢāļ·āļāļāļēāļĢāđāļŦāđāļāļĢāļīāļāļēāļĢ āđāļāļ·āđāļāđāļŦāđāđāļāđāļāđāļāļāļēāļĄāļāļģāļŦāļāļāđāļ§āļĨāļēāđāļĨāļ°āļĄāļēāļāļĢāļāļēāļāļāļĩāđāļāļģāļŦāļāļ
- āļĢāđāļ§āļĄāđāļāđāđāļāļāļąāļāļŦāļēāđāļāļ·āđāļāļāļāđāļāļāđāļēāļāļŠāļīāļāļāđāļēāđāļĨāļ°āļāļĢāļīāļāļēāļĢāļāļēāļ Supplier āđāļāļĒāļāļĢāļ°āļŠāļēāļāļāļēāļāļāļąāļāļŦāļāđāļ§āļĒāļāļēāļāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļāđāļāļ·āđāļāļŦāļēāļāļēāļāļāļāļāļāļĒāđāļēāļāđāļŦāļĄāļēāļ°āļŠāļĄ
- āļāļąāļāļŦāļēāđāļĨāļ°āļāļĢāļ°āļŠāļēāļāļāļēāļāļāđāļēāļāļŠāļīāļāļāđāļē āļŦāļĢāļ·āļāļāļĢāļīāļāļēāļĢāđāļāļāļĢāļāļĩāđāļĢāđāļāļāđāļ§āļāļāļĒāđāļēāļāļĄāļĩāļāļĢāļ°āļŠāļīāļāļāļīāļ āļēāļ
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- āļāļāļīāļāļąāļāļīāļāļēāļāļāļ·āđāļāđ āļāļēāļĄāļāļĩāđāđāļāđāļĢāļąāļāļĄāļāļāļŦāļĄāļēāļĒ
- āļāļĢāļīāļāļāļēāļāļĢāļĩāļŠāļēāļāļēāļāļĢāļīāļŦāļēāļĢāļāļļāļĢāļāļīāļ āļāļēāļĢāļāļĨāļēāļ āļāļēāļĢāļāļąāļāļāļēāļĢāļāļĩāđāļ§āļāļāđ āļŦāļĢāļ·āļāļŠāļēāļāļēāļāļ·āđāļāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāđāļāļāļēāļāļāđāļēāļāļāļąāļāļāļ·āđāļ āļāļīāļāļāđāļāļāļĢāļ°āļŠāļēāļāļāļēāļ āļŦāļĢāļ·āļāļāļēāļāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ 3 āļāļĩāļāļķāđāļāđāļ
- āļĄāļĩāļāļąāļāļĐāļ°āļāļēāļĢāđāļāđāđāļāļĢāđāļāļĢāļĄāļāļāļĄāļāļīāļ§āđāļāļāļĢāđāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļāļāļąāļāļāļēāļ (Microsoft Office, SAP)
- āļĄāļĩāļāļąāļāļĐāļ°āļāļēāļĢāđāļāļĢāļāļēāļāđāļāļĢāļāļ āļāļēāļĢāļ§āļīāđāļāļĢāļēāļ°āļŦāđāļĢāļēāļāļē āđāļĨāļ°āļāļēāļĢāļāļĢāļ°āđāļĄāļīāļāļāļļāļāļ āļēāļāļāļāļāļŠāļīāļāļāđāļē/āļāļĢāļīāļāļēāļĢ
- āļŠāļēāļĄāļēāļĢāļāļāļĢāļ°āļŠāļēāļāļāļēāļāļĢāđāļ§āļĄāļāļąāļāļāļĩāļĄāļ āļēāļĒāđāļāđāļĨāļ°āļ āļēāļĒāļāļāļāđāļāđāļāļĒāđāļēāļāļāļĨāđāļāļāļāļąāļ§ āđāļĨāļ°āļāļģāļāļēāļāļ āļēāļĒāđāļāđāļĢāļ°āļĒāļ°āđāļ§āļĨāļēāļāļĩāđāļāļģāļāļąāļ.
Skills:
Compliance, English
Job type:
Full-time
Salary:
negotiable
- Develop and implement HR strategies, policies, and programs aligned with the objectives and values.
- Provide strategic guidance and support to senior management on all aspects of human resources management, including talent acquisition, performance management, employee relations, compensation, and benefits.
- Partner with to address employee relations issues, resolve conflicts, and promote a positive work culture.
- Develop and implement performance management processes to ensure accountability, recognize top performers, and support employee development and growth.
- Oversee compensation and benefits programs, including salary administration, incentive plans, and employee wellness initiatives.
- Ensure compliance with employment laws and regulations, including wage and hour laws, equal employment opportunity regulations, and workplace safety standards.
- Analyze HR metrics and trends to identify areas for improvement and develop strategies to enhance organizational effectiveness and employee engagement.
- Provide coaching and development opportunities to staff to enhance leadership capabilities and promote career advancement.
- Stay informed about industry best practices and emerging trends in HR management and employee relations.
- Bachelor's degree in Human Resources Management, Business Administration, or a related field. Master's degree preferred.
- Over 7 years of experience in HRBP.
- Strong understanding of HR principles, practices, and regulations, with demonstrated experience in talent acquisition, employee relations, performance management, and HR policy development.
- Excellent interpersonal and communication skills, with the ability to build relationships and influence stakeholders at all levels of the organization.
- Strategic thinking and problem-solving skills, with the ability to analyze data, identify trends, and develop effective HR strategies and solutions.
- Proven leadership abilities, with experience in leading and developing high-performing HR teams.
- Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
- Strong business acumen and the ability to understand and align HR initiatives with organizational goals and objectives.
- Commitment to fostering a diverse and inclusive work environment and promoting employee engagement and development.
- Fluent in English.
Skills:
English
Job type:
Full-time
Salary:
negotiable
- Resolve escalated customer concerns and complaints by creating positive experiences;.
- Utilize strong communication skills to connect with customers and negotiate when necessary.
- Consistently follow-up with customers until their concerns are fully resolved.
- Identify operational issues and cooperate with other teams/departments to improve Trip.com s products and services.
- Assist with any ad hoc projects and tasks from the Customer Care Team Leader.
- What you'll Need to Succeed.
- Full-Time Bachelor s Degree or higher.
- Highly proficient in both verbal and written English; native Thai speakers are preferred.
- Have a passion for helping and supporting others; you gain a sense of fulfillment from saving someone s day.
- Able to work under tight deadlines and pressure, both independently and with others.
- Able to work during weekends and public holidays.
- Why Trip.com Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
- Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
- We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
- We encourage flexible work arrangement.
- Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
- Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
- Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
- Find out more job opportunities at https://careers.trip.com
- Have a good trip, and see you soon!
Job type:
Full-time
Salary:
negotiable
- Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
- Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
- We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
- We encourage flexible work arrangement.
- Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
- Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
- Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
- Find out more job opportunities at https://careers.trip.com
- Have a good trip, and see you soon!
Skills:
English, Mandarin
Job type:
Full-time
Salary:
negotiable
- Use the right tools to assist the local business team and provide front-line business support to overseas partners by follow the company procedures,.
- Adapt to corporate strategy adjustment and keep business knowledge updated.
- Help to solve the partner's demand in the daily operation of Trip system by telephone, email or online chat.
- Promote Trip s hotel management system to our cooperative hotels.
- Coordinate with other departments to improve the overall satisfaction of the merchant (hotel).
- Complete temporary tasks assigned by superiors.
- What you'll Need to SucceedDiploma or above, can handle the daily communication in Thai and English.
- Mandarin speaker will be a plus.
- Able to perform shift work.
- Relevant working experience in starred hotel, airline ticket counter, and call center is preferred.
- Why Trip.com Group
- We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.
- What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
- Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
- We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
- We encourage flexible work arrangement.
- Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
- Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
- Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
- Find out more job opportunities at https://careers.trip.com
- Have a good trip, and see you soon!
Experience:
2 years required
Skills:
Good Communication Skills, English
Job type:
Full-time
Salary:
negotiable
- Responsible for creating efficient schedules, processing and managing overtime and undertime.
- Support to achieve service level and efficiency targets from Work Force Management perspective.
- Real-time monitoring of service level and providing suggestions to service team.
- Work closely with team leaders to constantly monitor staff movements in line upon forecast plan.
- Implement improvement measures to ensure SLAs are well met.
- Forecast future workforce demand based on historical data, market trends, and business objectives.
- What you'll Need to SucceedFluent in both English and Thailand.
- At least 2 years experience in call center relevant industry.
- Eligibility to work full-time in Thailand.
- Good communication skills to build up effective collaboration.
- Understands the intricacies of forecasting and knows how to build a robust plan that accommodates for variation.
- Ability to work under pressure.
- Proactive and self-motivated.
- Why Trip.com Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
- Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
- We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
- We encourage flexible work arrangement.
- Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
- Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
- Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
- Find out more job opportunities at https://careers.trip.com
- Have a good trip, and see you soon!
Experience:
5 years required
Skills:
Assurance, English
Job type:
Full-time
Salary:
negotiable
- Oversee the Knowledge Analyst and Quality Control teams to ensure accuracy, standardization, and continuous improvement of knowledge and processes.
- Lead training strategy, including onboarding and upskilling, to improve agent competency and readiness.
- Partner with the Quality Assurance team at Headquarters and Local Operations to drive quality improvement and performance stability.
- Drive engagement and culture initiatives to enhance team morale and retention.
- Strengthen cross-functional alignment and execution across support and operations teams.
- GoalsImprove agent proficiency and reduce dependency on escalations.
- Enhance quality metrics (e.g., CSAT, NPS) through capability development.
- Ensure readiness and scalability for new initiatives and market expansion.
- Build a strong and sustainable support framework.
- Commitment to excellence.
- Committed to data-driven decision-making and results-oriented.
- Clear communication skills.
- Solid knowledge of call center management tools, including monitoring skills, coaching skills, telephone systems, and other technologies.
- Ability to deliver quality results under pressure.
- Fluent in spoken and written English.
- Proficient in MS Office tools.
- Experience5+ years of experience managing and coaching contact center teams with more than 50 members.
- Understanding different cultures; an international background or experience working in an international environment is preferred.
- COPC/6 Sigma/PMP experience is preferred.
- Why Trip.com Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
- Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
- We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
- We encourage flexible work arrangement.
- Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
- Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
- Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
- Find out more job opportunities at https://careers.trip.com
- Have a good trip, and see you soon!
Job type:
Full-time
Salary:
negotiable
- Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
- Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
- We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
- We encourage flexible work arrangement.
- Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
- Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
- Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
- Find out more job opportunities at https://careers.trip.com
- Have a good trip, and see you soon!
Skills:
Compliance, English
Job type:
Full-time
Salary:
negotiable
- Proficiency in Thai and English (spoken and written).
- Previous experience in customer service, preferably with coaching, SME, or team support responsibilities.
- Strong communication, mentoring, and problem-solving skills.
- Ability to handle escalations and complex issues with professionalism.
- Flexible and adaptable to a fast-paced environment.
- Willingness to work onsite.
- Open to rotational shifts, weekends, and public holidays as required.
- Responsibilities: Serve as the Subject Matter Expert (SME) for Thai-speaking customer service operations.
- Provide coaching, mentoring, and support to customer service representatives to improve performance and service quality.
- Assist in training sessions, calibrations, and knowledge-sharing activities.
- Monitor and evaluate agents interactions (calls, chats, emails) to ensure accuracy and compliance with company standards.
- Support the operations team in driving performance metrics and achieving client targets.
- Act as the go-to person for escalations, complex queries, and product/process clarifications.
- Collaborate with Team Leaders, Trainers, and Quality Analysts to enhance team performance.
- Provide feedback and reports to management on areas of improvement and best practices.
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