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Experience:

No experience required

Skills:

English

Job type:

Full-time

• Content Planning: คิดหัวข้อ วางโครงเรื่อง (Storyline) และเขียนสคริปต์วิดีโอเกี่ยวกับการลงทุน/การเทรด.
• Video Editing: ตัดต่อวิดีโอสั้น (Reels/TikTok) และวิดีโอยาว (YouTube) ให้มีจังหวะที่น่าสนใจและสื่อสารได้ตรงประเด็น.
• Graphic Support: ออกแบบหน้าปกวิดีโอ (Thumbnail) หรือภาพกราฟิกประกอบเนื้อหาเบื้องต้น.
• Trend Monitoring: ติดตามกระแสโซเชียลมีเดียและข่าวสารในตลาดการลงทุน เพื่อนำมาปรับใช้กับคอนเทนต์ให้ทันเหตุการณ์.
• Quality Control: ตรวจสอบความถูกต้องของข้อมูล ตัวสะกด และคุณภาพของงานก่อนเผยแพร่.
• Performance Tracking: ติดตามผลตอบรับ (Engagement) ของคอนเทนต์เพื่อนำมาวิเคราะห์และปรับปรุงในงานถัดไป.
• Skills and Qualifications.
• Creative Thinking: มีความคิดสร้างสรรค์ มีไอเดียแปลกใหม่ในการนำเสนอเรื่องการเงินให้ไม่น่าเบื่อ.
• Editing Tools: ชำนาญการใช้โปรแกรมตัดต่อ (เช่น Adobe Premiere Pro, CapCut, หรือ Final Cut Pro).
• Investment Interest: มีความสนใจหรือความรู้พื้นฐานเกี่ยวกับตลาดการลงทุน (จะพิจารณาเป็นพิเศษ).
• Communication: มีทักษะการเล่าเรื่อง (Storytelling) ที่ดี สามารถสรุปเนื้อหายาวๆ ให้สั้นและเข้าใจง่าย.
• Visual Sense: มีรสนิยมด้านองค์ประกอบภาพ แสง สี และการเลือกใช้เพลงประกอบที่เหมาะสม.
• Fast Learner: เรียนรู้ไว ทำงานคล่องตัว และสามารถทำงานภายใต้กำหนดเวลาที่รวดเร็วได้.
• Professional Standard & Compliance.
• Copyright Awareness: เคารพกฎหมายลิขสิทธิ์ ไม่นำภาพ วิดีโอ หรือเพลงที่ผิดลิขสิทธิ์มาใช้ในงานของบริษัท.
• Accuracy: ให้ความสำคัญกับความถูกต้องของข้อมูลตัวเลขและกราฟต่างๆ เพื่อไม่ให้ผู้บริโภคเกิดความสับสน.
• Brand Voice: รักษาโทนของแบรนด์ (Brand Voice) ให้มีความเป็นมิตร มืออาชีพ และสร้างสรรค์.
• Ethics: ไม่สร้างคอนเทนต์ในเชิง Clickbait ที่หลอกลวงหรือให้ข้อมูลที่บิดเบือนความเป็นจริง.
• Accountability: มีความรับผิดชอบต่อชิ้นงาน and ยินดีรับฟังคำติชมเพื่อนำมาพัฒนาผลงานอย่างต่อเนื่อง.

Experience:

7 years required

Skills:

Business Development, Problem Solving, Quantitative Analysis, English

Job type:

Full-time

• Bachelor s degree or equivalent diploma.
• Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.
• Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too.
• Strategic thinker with strong analytical and problem-solving skills.
• 10+ years of experience in operations, preferably in BPO/ITES industry.
• 7+ years of people management experience, including managing managers, and a strong desire to develop team members.
• Empathy for the Social community platform users and passion to create an exceptional user experience and provide outstanding support.
• Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members.
• Adaptable and energized by a fast-paced environment; Significant experience in a complex fast paced environment.
• Excellent written and verbal communication skills.
• Having high cultural awareness of political and social situations is a plus!.
• Proficiency in English and Thai is highly preferred (depends on the market assignment).
• Build a positive relation with Client in order to create new business opportunities.
• Identify potential risks and opportunities of improvement in the process and suggest solutions.
• Responsibilities:Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases.
• Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms.
• Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders.
• Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs.
• Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis.
• Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case.
• Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason.
• Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
• Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
• Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
• Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions.
• Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains.
• Streategize and execute Client/Leadership directions and decisions following the change management process.
• Mantain an effective Client relationship with proactive communication followed by POA and closed loop.

Skills:

Social media, Microsoft Office, Compliance, Korean, English

Job type:

Full-time

• Bachelor s degree in any field.
• Fresh graduates are welcome to apply.
• Excellent attention to detail and ability to maintain focus during repetitive tasks.
• Strong understanding of social media platforms and various content types.
• Ability to stay current with evolving content policies and guidelines.
• Analytical and critical thinking skills.
• Ability to work in different shifts rotation (24/7 shifts).
• Ability to work on site for 100%.
• Previous business process outsourcing, customer service, or content moderation experience is a plus.
• Fluent in Indonesian language and B2 level in English.
• Must be able to speak, read and write the required language to support.
• Technical Skills:Minimum typing speed of 40wpm with a 90% accuracy score.
• Computer literate and fully conversant in Microsoft Windows and Microsoft Office.
• Which of the following statements best describes your right to work in Thailand?.
• What's your expected monthly basic salary?.
• How much notice are you required to give your current employer?.
• Which of the following languages are you fluent in?.
• Are you available to work outside your usual hours when required? (e.g. weekends, evenings, public holidays).
• Responsibilities (May perform other duties as requested that may not be specifically addressed in this document) Review, classify, annotate, categorize, group, mask, or label content related to video, audio, text, image, documents, or other relevant data based on defined guidelines.
• Generate data sets for production and machine learning purposes.
• Actively listen and classify different audio datasets, including human and animal sounds, songs, music, conversations, etc.
• Review and classify emotions, gestures, and other relevant elements in content.
• Annotate images in heat graphs or spectrograms to determine sleeping or active states.
• Understand and stay up-to-date with content policies and guidelines.
• Review online videos, social media, web pages, and advertising content for compliance with policies and guidelines. Content could be in text, image, audio, video, or any other format.
• Identify content that does not comply with requirements and flag it for action.
• Use basic judgment to perform required tasks effectively and accurately.
• Display a strong bias to doing what s right for our community in supporting social media s mission.
• Enforce social media Terms of Use by carefully monitoring reports of abuse on the site.
• Work in a 24/7 shift rotation.

Experience:

7 years required

Skills:

Business Development, Problem Solving, Quantitative Analysis, English

Job type:

Full-time

• Bachelor s degree or equivalent diploma.
• Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.
• Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too.
• Strategic thinker with strong analytical and problem-solving skills.
• 10+ years of experience in operations, preferably in BPO/ITES industry.
• 7+ years of people management experience, including managing managers, and a strong desire to develop team members.
• Empathy for the Social community platform users and passion to create an exceptional user experience and provide outstanding support.
• Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members.
• Adaptable and energized by a fast-paced environment; Significant experience in a complex fast paced environment.
• Excellent written and verbal communication skills.
• Having high cultural awareness of political and social situations is a plus!.
• Proficiency in English.
• Build a positive relation with Client in order to create new business opportunities.
• Identify potential risks and opportunities of improvement in the process and suggest solutions.
• Responsibilities:Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases.
• Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms.
• Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders.
• Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs.
• Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis.
• Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case.
• Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason.
• Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
• Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
• Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
• Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions.
• Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains.
• Streategize and execute Client/Leadership directions and decisions following the change management process.
• Mantain an effective Client relationship with proactive communication followed by POA and closed loop.

Skills:

Industry trends

Job type:

Full-time

• Develop technology strategies by analyzing business needs, prioritizing projects and providing estimates for cost-benefit analysis.
• Establish Next in class project delivery model aligned to business requirements.
• Act as a facilitator for negotiations between IT and business and enable both parties to work in a cohesive manner.
• InformedStay abreast of latest insurance industry trends in terms of business and technology and implement the same to deliver future ready solutions to business.

Skills:

SQL, Python, Excel, English

Job type:

Full-time

• Conduct analysis of internal and external data, utilizing SQL, Python, and Excel.
• Translate complex data analyses into accessible, business-focused reports to deliver actionable insights and recommendations to senior management.
• Develop, maintain, and automate dashboards, reports, and visualizations to support strategic decision-making.
• Serve as a consultant to cross-functional teams, collaborating to identify business challenges and enhance analytical capabilities.
• Review and optimize data systems and processes to ensure data integrity and operational efficiency.
• Requirements: Bachelor's or Master's degree in a relevant field.
• Advanced proficiency in SQL and Excel (Python is a plus).
• Fresh Graduate is preferred.
• Fluency in English.
• Submitting your resume today will ensure you're among the first to be notified when a suitable opportunity arises.

Job type:

Full-time

• Evaluation and Investigation - Search Operation Specialist (Thailand)
• Bangkok
• Employment Type
• Regular
• Job Code
• A253606A
• The Search Operations team aims to improve search user experience, contribute significant DAU impact to the products and drive for increase in traffic and GMV.
• The T&S evaluation and investigation team, working closely with the search team, taking the evaluation standards as the baseline and principles, and manually evaluating the search query and the corresponding search results page to reflect the real user experience of the search function.
• The team is committed to providing search and evaluation services for international products, with resource support provided by different countries around the world, and global members conduct evaluations according to unified guidelines. The evaluation scope covers multiple search sections, such as basic search experience, recommended search, search advertising, and search security. As a bridge for business communication domestically and abroad, the team is responsible for key nodes such as standard writing, training Q&A, report output, and human efficiency management to effectively promote the execution and implementation of projects.
• It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
• This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
• What will I be doing?
• DCG Assessment, completion of weekly and bimonthly assessment of search quality in accordance with evaluation standard documents.
• Judging user search needs through query and tools, and sorting out the classification of requirements.
• Comb the types of search bad cases and rate the quality of the results.
• Give ideal search results and feedback suggestions for policy improvement.
• Bachelor and above degree. Excellent skills in local language and English.
• Strong ability to learn and understand.
• Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
• Your resilience and commitment to self-care to manage the emotional demands of the role.
• Preferred Qualifications
• Learn about search engines, familiar with Google, YouTube, Instagram, Facebook.
• An in-depth understanding of local culture and familiarity with the Internet usage habits of local users.
• Familiar with common office software, machine learning project experience is preferred.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Internship

• Assist in campaign operations across key domains (mega, category, and brand campaigns).
• Manage voucher setup, AW creation, and H5 configuration.
• Handle pontos visibility allocation and management.
• Coordinate live lineup planning and execution.
• Support monthly product nomination tasks for creators.
• Analyze campaign and affiliate performance to identify improvement opportunities.
• Minimum QualificationsCurrently pursuing a Bachelor's degree.
• Demonstrates a positive, can-do attitude with strong ownership, especially during high-intensity campaign periods.
• Possesses a collaborative and team-oriented mindset.
• Preferred Qualification:Degree in mass communication, economic, business and accountancy is more preferred.
• If you have any questions, please reach out to us at [email protected]
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

1 year required

Skills:

Assurance, English

Job type:

Full-time

• Develop, refine, and maintain Operational Guidelines for assigned policy areas, translating policy intent into clear, actionable instructions and ensuring alignment with policy changes, platform updates, and operational best practices.
• Produce, validate, and maintain high-quality Testing Sets for calibration, QA evaluation, arbitration, and operational assessments, ensuring balanced coverage of scenarios, content types, and edge cases.
• Analyze complex, ambiguous, and high-risk cases to provide structured clarifications ...
• Support arbitration, QA, training, and calibration workflows by identifying misapplication patterns and operational gaps, driving measurable improvements in reviewer accuracy and consistency.
• Collaborate cross-functionally with Policy, Governance, Product, Engineering, Algo, and Training teams to ensure OGs and Testing Sets are scalable, actionable, and effectively translated into SOPs and training materials.
• Track quality and operational metrics to identify improvement opportunities and drive continuous enhancements in enforcement accuracy, workflow efficiency, and cross-team effectiveness.
• Contribute to ad-hoc quality and governance initiatives that enhance enforcement quality, operational effectiveness, and team performance.
• Minimum QualificationsBachelor's degree or equivalent experience; 1+ years of experience in quality assurance, training, editorial review, or a related field;.
• Expertise in content moderation policy, operational guideline development, and enforcement workflows.
• Strong command of English with exceptional attention to detail, clarity, and linguistic consistency.
• Demonstrated ability to interpret and enforce complex guidelines or policies in writing-focused workflows.
• Analytical thinker with experience evaluating qualitative content and using data to inform process improvements. Ability to design and deliver interactive, engaging training materials and sessions.
• High level of self-motivation, solution-oriented thinking, and ability to multi-task, prioritize, and meet strict deadlines in a fast-paced, collaborative environment.
• Excellent written communication skills with emphasis on precision, clarity, and operational feasibility.
• Preferred QualificationsPrior experience in content moderation, AI, or technical writing teams is a plus.
• Familiarity with machine-executable logic, labeling frameworks, or test-set workflows.
• Experience collaborating with Policy, Product, Governance, Engineering, or Training teams.
• Knowledge of scenario coverage, positive/negative balance, and dataset validation.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Electronics, Statistics, Excel

Job type:

Internship

• Support daily platform operations across Fashion, Electronics, and FMCG clusters, ensuring smooth campaign and program execution.
• Update and maintain operational trackers, dashboards, and data files to support category teams and management reporting.
• Monitor seller and brand registration progress for campaigns, flagging gaps and following up with relevant stakeholders to ensure on-time completion.
• Respond to operational questions from internal teams, escalating where needed.
• Pull and consolidate data from internal tools to support performance tracking and post-campaign recaps.
• Support ad-hoc operational tasks, project execution, and process improvements as required.
• Minimum QualificationsCurrently pursuing or recently completed a Bachelor's degree in Business, Marketing, Economics, Statistics, or a related field.
• Strong Excel skills, including pivot tables, VLOOKUP/XLOOKUP, and basic formulas.
• Comfortable interacting with multiple stakeholders.
• Detail-oriented with strong follow-through on time-sensitive tasks.
• Quick learner able to pick up data pulling and platform tools after 1-2 walkthroughs.
• Available to commit at least 4-5 days per week for a minimum of 3 months.
• Preferred QualificationsFamiliarity with e-commerce, or similar marketplace platforms as a user.
• Genuine interest in e-commerce, digital marketing, or platform business models.
• If you have any questions, please reach out to us at [email protected]
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• Evaluation and Investigation Specialist - Evaluation and Investigation - Thailand
• Bangkok
• Employment Type
• Regular
• Job Code
• A95107
• The Search Operations team aims to improve search user experience, contribute significant DAU impact to the products and drive for increase in traffic and GMV.
• The evaluation and investigation team, working closely with the search team, taking the evaluation standards as the baseline and principles, and manually evaluating the search query and the corresponding search results page to reflect the real user experience of the search function.
• The team is committed to providing search and evaluation services for international products, with resource support provided by different countries around the world, and global members conduct evaluations according to unified guidelines. The evaluation scope covers multiple search sections, such as basic search experience, recommended search, search advertising, and search security. As a bridge for business communication domestically and abroad, the team is responsible for key nodes such as standard writing, training Q&A, report output, and human efficiency management to effectively promote the execution and implementation of projects.
• It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
• This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
• What will I be doing?
• DCG Assessment, completion of weekly and bimonthly assessment of search quality in accordance with evaluation standard documents.
• Judging user search needs through query and tools, and sorting out the classification of requirements.
• Comb the types of search bad cases and rate the quality of the results.
• Give ideal search results and feedback suggestions for policy improvement.
• Bachelor and above degree. Excellent skills in Thai and English as a working language to communicate with stakeholders who are based in English-speaking and Thai-speaking markets.
• Strong ability to learn and understand.
• Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
• Your resilience and commitment to self-care to manage the emotional demands of the role.
• Preferred Qualifications
• Familiarity with search engines and algorithms of any social media platform would be a plus point.
• An in-depth understanding of local culture and familiarity with the Internet usage habits of local users.
• Familiar with common office software, machine learning project experience is preferred.
• Comfortable with and understand that the job requires reviewing internet content that may be deemed inappropriate and / or contain explicit materials
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

5 years required

Job type:

Full-time

• HR Business Partner - Global E-Commerce Operations - Bangkok
• Bangkok
• Employment Type
• Regular
• Job Code
• A153330
• This Global E-Commerce Operations team plays a crucial role in onboarding sellers, driving and empowering business growth, enhancing user experience, and ensuring efficient operations and sales support.
• We are on a mission to reshape the E-commerce landscape and here's a unique opportunity for a seasoned Human Resources Business Partner to support our business teams do just that. You will be responsible for performance reviews, learning and development, and employee retention while also improving existing processes and procedures while collaborating with key stakeholders across the business. This role will actively participate in translating business plans into talent, engagement, and organization plans. Our HRBPs uniquely partner with our Talent Acquisition team to support the growth of the organization ranging from headcount planning and conducting interviews.
• Partner with your business unit and ensure a deep understanding of business strategy and implement high-quality HR practices within the team.
• Coach and mentor business leaders to help build a strong community that will improve the development of the business.
• Collaborate with stakeholders and leadership and provide HR guidance when appropriate; including staffing, talent development, performance management, and employee relations.
• Be the ambassador for the TikTok organizational culture as well as plan and implement activities to continue to drive employee engagement.
• Manage HR operation activities when in needs
• Manage employee disciplinary issues and provide advice to business leaders on ways to manage each case.
• Assist with recruitment efforts when necessary to ensure continued growth and success of the business.
• Minimum 5 years of Human Resources working experience
• Strong written and spoken English
• Comprehensive HR knowledge, especially hands-on experience in employee relations and performance management
• Have in-depth knowledge of compliance and labor laws
• Highly organized and self-sufficient
• BA/BS degree preferred
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

1 year required

Skills:

Problem Solving, CAD, Data Analysis, English

Job type:

Full-time

• Implement dynamic, velocity-based slotting logic that leverages seasonal trends and order affinity to position high-demand SKUs for minimal travel and maximum accessibility.
• Engineer high-density storage models and long-range capacity forecasting to maximize cubic utilization while aligning the physical footprint with projected inventory growth.
• Architect end-to-end warehouse designs and storage type assignments that integrate s ...
• Develop shrinkage heatmapping and predictive loss models to visually identify high-risk zones and inventory categories prone to physical or systemic discrepancies.
• Design a comprehensive cycle count and stocktake framework that prioritizes high-value, high-velocity SKUs to ensure real-time inventory integrity with minimal operational disruption.
• Build statistical root cause models to analyze variances, distinguishing between administrative errors and physical theft to drive targeted shrinkage reduction initiatives.
• Redesign operational control points and systemic validation steps, engineering loss attribution modeling to assign financial accountability across the entire product lifecycle.
• Requirements: 1-5 years of experience in warehouse layout planning, facility management, or supply chain operations, with a proven track record in optimizing spatial layouts; candidates with relevant internship experience in large-scale warehouses or distribution centers are considered.
• Strong analytical skills, with the ability to interpret data on product turnover, storage requirements, and operational flow to inform layout and slotting decisions.
• Strong problem solving skills, with the ability to deconstruct complex, ambiguous challenges into actionable solutions by leveraging data-driven logic and strategic thinking.
• Familiarity with warehouse operations (inbound, outbound, inventory management) and material handling equipment, understanding how their workflows interact with spatial design.
• Knowledge of storage systems (e.g., pallet racking types, shelving configurations) and their suitability for different product characteristics (size, weight, turnover).
• Proficiency in using layout planning tools (e.g., CAD software, warehouse simulation tools) and data analysis tools (e.g., Excel, SQL) to design layouts and track space utilization metrics.
• Experience in developing layout documentation, zone management rules, and training materials for warehouse staff.
• Adaptability to adjust layouts in response to dynamic factors such as business growth, new product lines, or technological upgrades.
• Good communication and collaboration skills to work with cross-functional teams (inbound, outbound, inventory, equipment maintenance) and gather input on layout needs.
• Familiarity with safety regulations and industry standards related to warehouse layout (e.g., fire codes, aisle width requirements) is preferred.
• Proficient in verbal and written English communication, with the ability to document layout plans and collaborate with international teams if needed.

Skills:

Digital Marketing, Graphic Design, Fast Learner

Job type:

Internship

• Hands-on experience working with the global platform, and in a high-performing client partnership team in Thailand.
• Exposure to digital marketing and client partnership operations at TikTok.
• Able to understand platform ecosystems and shop to drive business growth.
• A dynamic and inclusive work environment.
• To increase efficiency and effectiveness of the Brand Partnership Managers (BPMs) in the TH Commerce team by offloading repetitive, administrative, and operational tasks. This allows BPMs to dedicate more time to strategic client conversations, solutioning, and revenue-driving activities.Prepare meeting documents, follow-up notes, and sales materials as needed.
• Coordinate internal requests/tasks with cross-functional teams when needed.
• Track sales progress and ensure internal trackers and dashboards are up to date.
• Assist with sales documentation, contract follow-ups, and client onboarding materials.
• Play an essential role in planning and executing events, ensuring impactful and successful outcomes.
• Other administrative tasks as assigned to support the Brand Partnership Managers.
• Minimum Qualifications:Currently pursuing a Bachelor's or Master's degree in Marketing, Business, Economic, Communications, or any related field.
• Strong organizational skills with attention to detail.
• Familiar with graphic design tools such as Canva or Photoshop (Basic level).
• Proactive, fast learner, and a team player.
• Interest in digital media, advertising, or tech is a plus.
• By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.
• If you have any questions, please reach out to us at [email protected]
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• Omnichannel Support Management: Professionally manage and resolve inquiries from both customers and partners across multiple communication platforms, ensuring a seamless service experience.
• Cross-Functional Issue Resolution: Act as a lead coordinator with internal departments to address and resolve complex cases, ensuring all solutions are delivered within established Service Level Agreements (SLAs).
• Customer Insight Analytics: Systematically record and analyze case data and feedback ...
• Policy & Information Stewardship: Serve as a subject matter expert by providing precise information and guidance in strict alignment with company policies and operational standards.
• CX Process Enhancement: Proactively support the continuous improvement of customer experience workflows, identifying opportunities to streamline service delivery and increase satisfaction.
• Who We Are Looking For: Fresh Graduates: You have recently graduated from any major (Logistics, Business, Engineering, or any other field).
• Service Excellence Advocate: You are dedicated to high-quality support and possess a professional demeanor when representing the brand to customers and partners.
• Effective Liaison: You have the interpersonal skills required to navigate internal teams and drive the resolution of multifaceted problems.
• Analytical & Meticulous: You understand the value of data and take pride in maintaining accurate records that help the company grow.
• Clear & Diplomatic Communicator: You can convey complex information simply and professionally, ensuring clarity and maintaining positive relationships.
• Solution-Oriented Thinker: You look beyond the immediate issue to suggest long-term improvements that prevent future challenges.

Skills:

Problem Solving, Excel

Job type:

Full-time

• Operational Excellence: Support the end-to-end daily operations of our Hubs and SOCs, ensuring all processes are executed with precision and reliability.
• Resource Optimization: Monitor workload and manpower utilization to ensure peak efficiency. You will play a key role in aligning resources to consistently meet and exceed service level targets.
• Strategic Coordination: Serve as a vital link between drivers, supervisors, and internal stakeholders to ensure seamless communication and operational alignment.
• Insights & Performance: Transform ground-level data into actionable insights. You will analyze operational trends to identify bottlenecks and implement continuous improvement initiatives.
• Adaptive Problem Solving: Manage diverse ad-hoc operational challenges with a solutions-oriented mindset, ensuring business continuity in a dynamic environment.
• Who We Are Looking For: Fresh Graduates: You have recently graduated from any major (Logistics, Business, Engineering, or any other field).
• Articulate Communicator: You can convey complex information clearly and professionally to stakeholders at all levels, from field staff to management.
• Analytical Mindset: You are skilled at interpreting data to tell a story, using metrics to drive informed decision-making and process enhancements.
• Results-Driven: You are a proactive professional who takes ownership of tasks and is committed to delivering high-quality outcomes.
• Resilient & Agile: You excel in fast-paced, high-pressure environments and can pivot your focus effectively as priorities evolve.

Skills:

Negotiation

Job type:

Full-time

• Ensure that performance of temp and full time staff followed WI.
• Monitor and record data in WMS.
• Ensure working process for zero damage/defect.
• Monitor the process and analyse to team member.
• Ensure that all products store in the right location with good condition.
• Ensure that replenishment quantity optimize with sale order.
• Handle return product in warehouse and store in the right location with good condition.
• Handle return product to seller process within timeline.
• Follow up the performance of day to day operations and coordinate with all team.
• Support all function process (Replenishment, RTS and etc.) in put away team and other department.
• To perform any other duties assigned by Team lead or supervisor.
• Requirements Junior high school or above.
• Working experience in warehousing is preferred.
• Ability to work under deadlines and pressure.
• Good interpersonal, communication and negotiation skills.
• Good team player.
• Able to work on shift and day-off when required.

Job type:

Full-time

• Inbound & Storage: Learn how we receive, sort, and store thousands of items from suppliers using smart logic and systems.
• Inventory Management: Help us keep our data 100% accurate through quarterly checks and smart item transfers within the warehouse.
• Order Fulfillment: Master the art of "Picking and Packing." You will ensure that customer orders are picked accurately and are in perfect condition.
• Quality Control & Troubleshooting: Become a problem-solver! You will handle "unhappy flows" fixing issues like damaged items, missing stock, or incorrect picks.
• Logistics Coordination: Work closely with SPX and other delivery partners to ensure every parcel starts its journey to the customer on time.
• Who We Are Looking For Fresh Graduates: You have recently graduated from any major (Logistics, Business, Engineering, or any other field).
• Fast Learners: You are curious and can pick up new systems and processes quickly.
• Problem Solvers: You enjoy fixing things and making processes better.
• Team Players: You like working with people and can communicate clearly.
• Resilient: You are comfortable working in a dynamic, high-energy warehouse environment.
• Why Join SCommerce? Hands-on Experience: Learn the "real" side of e-commerce logistics.
• Career Growth: We love promoting internal talent. This is your foot in the door!.
• Dynamic Culture: Work in a fun, fast-paced environment with a supportive team.

Skills:

Express, Excel, Project Management

Job type:

Full-time

• Job Description: Daily/Weekly report [Stuck, BL pending, Overtime reduce, Throughput of small sort team, MPW optimization, FIFO of aging, etc.].
• Investigate parcel lost and stuck cases.
• Data provider and recommendation for leads/supervisors and stakeholders.
• Handling presentations and meeting with stakeholders and SOC representatives.
• Team Lead action sometimes.
• Requirements: Good communication to other team.
• Analytical ability - critical and logical thinking and optimization.
• Strong working knowledge of Spreadsheets (Excel/Google Sheets).
• Proven working experience in project management.
• Multitasking and prioritizing skills.
• Work with timeline and extra long working hours during campaign.

Skills:

Express, Risk Management

Job type:

Full-time

• Serve as the main point of contact for gathering evidence, CCTV footage, and relevant information for assigned fraud cases.
• Coordinate with other relevant teams to prepare for interrogation sessions.
• Participate in the interrogation sessions of offenders and culprits.
• Draft investigation reports for supervisor review.
• Act as a CCTV real-time monitor as requested or assigned by the supervisor.
• Participate in security-related projects as assigned.
• Manage other Security-Related tasks as assigned.
• 1-Year contract (with the possibility of extension)
• Working from Monday to Saturday, with Sundays off
• Requirements: Bachelor's degree in a related field.
• Experience in Fraud Investigation, Fraud Prevention, Loss Prevention, Government Affairs, Government Relations, or Risk Management-related positions.
• Previous experience as a Police/Military Official or other government official is advantageous.
• Familiarity with reviewing CCTV footage.
• Availability to be on-call for emergency issues.