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Job type:

Full-time

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!

Experience:

2 years required

Skills:

Analytical Thinking, Multitasking, Work Well Under Pressure, Teamwork, Problem Solving, English, Thai

Job type:

Full-time

• Contact agencies and develop business.
• Telephone prospection.
• Developing corporate accounts.
• Quote making and activities implementation.
• Customers follow-up.
• Events organization.
• Animation of Team Building events.
• Database updates.
• Gestion of communication supports.
• Proven experience in sales, including prospecting, lead generation, and closing deals.
• Ability to negotiate and present offers to potential clients effectively.
• Strong communication skills and a result-driven approach to sales.
• Hands-on experience in planning, organising, and executing events, particularly corporate and team-building events.
• Ability to manage multiple events simultaneously while maintaining high-quality standards.
• Experience in managing event logistics, coordinating with suppliers, and overseeing event execution.
• Working or having worked in a Destination Management Company (DMC), Travel Agency, or MICE (Meetings, Incentives, Conferences, and Exhibitions) Agency is highly preferred.
• Knowledge of the travel and event industry, including familiarity with clients expectations and needs.
• Experience working with corporate clients in the MICE sector and understanding the dynamics of event management for businesses.
• Proficient business English skills.
• Experience in event organization.
• Proficient sales skills.
• Result driven.
• Flexible and hard working.
• Very well organized.
• Proactive behavior.
• Meet the deadlines and targets.
• Experience using Asana (or similar project management tools) is a plus.
• Website TB: https://teambuildingbkk.com/.
• Website AA: https://www.amazingadventurebangkok.com/.
• If you want to check our whole range of services and activities: https://bkkfrenchtouch.com/party-planner-in-thailand/.
• BKK French Touch Co., Ltd.
• 39/4 Soi Atthakrawi 1, Sukhumvit 26 Road,.
• Khlong Tan, Khlong Toei, Bangkok 10110.
• Location: https://share.google/EFPeBtV9ssfZ90d9B.

Experience:

No experience required

Job type:

Full-time

• Own Your Territory: Identify and hunt for top-tier restaurants, bars, and clubs to join the Bistrochat network..
• Manage the Pipeline: Drive the full sales cycle, including prospecting, pitching, negotiating, and closing deals..
• Cultivate Relationships: Act as a dedicated Account Manager for your signed partners, ensuring they are fully optimized and seeing the value in our automation tools..
• Be Autonomous: Manage your own schedule and strategy. Whether you are pounding the pavement in Sukhumvit or meeting owners in Patong, you run your desk like your own business..
• Market Intelligence: Provide feedback on local trends to help us refine our product for the Thai market..
• Who You Are.
• A Natural Closer: You have a proven track record in B2B sales (Especially with Restaurants and Hospitality), ideally within the F&B, hospitality, or SaaS sectors..
• Relationship-Driven: You don t just close deals; you build partnerships. You understand the unique pressures restaurant owners face..
• Self-Starter: You thrive without constant supervision. You are disciplined, organized, and motivated by targets..
• Locally Connected: You are based in (or have an intimate knowledge of) the dining scenes in Bangkok, Phuket, or Pattaya..
• Fluent Communicator: Strong English skills are required; fluency in Thai is Mandatory for navigating local partnerships..
• Why Join Us?.
• Autonomy: We hire adults and trust them to deliver..
• Growth: Be part of a fast-growing tech company expanding across Asia..
• Impact: Help restaurants modernize their guest experience through cutting-edge AI and automation..
• Flexibility: Work from the city that best fits your network and lifestyle..
• How to Apply.
• [email protected].

Experience:

4 years required

Skills:

Management, Sales, Thai, English

Job type:

Full-time

• Drive expansion of BPTW across industries in Thailand.
• Develop and refine sales presentations, proposals, and positioning.
• Identify new business opportunities and growth channels.
• Support client-facing activities when needed.
• Marketing & Brand Building.
• Strengthen BPTW s brand presence and credibility.
• Collaborate on creation social media, video and employer branding content.
• Contribute ideas for campaigns and collaborations.
• Execution & Coordination.
• Translate management direction into clear, actionable plans.
• Coordinate across Sales, Marketing, Content, and partners.
• Ensure projects and tasks move forward on time and at high quality.
• Track progress and provide updates to management.
• Operations & Support.
• Support management in organizing and executing key initiatives.
• Improve workflows and internal coordination.
• Take ownership of tasks and deliver them end-to-end.
• Innovation & AI Tools.
• Identify opportunities to improve efficiency using AI and automation.
• Test tools and implement smarter ways of working.
• What We re Looking For.
• 4-7+ years of experience in B2B, marketing, operations, or similar roles.
• Fluent in Thai and English (written and spoken).
• Strong organizational and execution skills.
• Ability to manage multiple workstreams without losing detail.
• Experience creating presentations and marketing materials.
• Hands-on, proactive, and solution-oriented mindset.
• Interest in Employer Branding, HR, or B2B services.
• Why Join WorkVenture.
• Work with top companies in Thailand.
• Be part of a leading Employer Branding program (BPTW).
• Small but talented team that moves fast, high-impact role with strong ownership.
• Dynamic, collaborative environment with close exposure to management.
• Competitive salary and commission based on experience.

Skills:

Business Development, Power point, Project Management

Job type:

Full-time

• วิเคราะห์และประเมินความเป็นไปได้ของโครงการ (Feasibility Study).
• วิเคราะห์ข้อมูลที่เกี่ยวข้องกับ Logistics ( รถ, เรือ, คลังและท่อ).
• ติดต่อประสานงานและสื่อสารภายในองค์กร และคู่ค้าภายนอก.
• จัดทำสัญญาและเอกสารอื่นๆ ที่เกี่ยวข้องกับโครงการ.
• จัดทำ Microsoft Excel (Costing / Analysis) และ Power point (Presentation).
• ปริญญาตรี สาขาวิศวกรรมอุตสาหการ วิศวกรรมโลจิสติกส์ หรือสาขาอื่นๆ ที่เกี่ยวข้อง.
• มีประสบการณ์อย่างน้อย 2 ปี ด้าน Logistics หรือ Project Management.
• มีทักษะด้านการบริหารโครงการและการทำงานร่วมกับหลายฝ่าย (Cross-functional) ได้อย่างดี.
• มีแนวคิดเชิงธุรกิจ และสามารถมองเห็นโอกาสทางการค้าได้.
• มีทักษะการสื่อสารและการนำเสนอที่ยอดเยี่ยม.

Experience:

3 years required

Skills:

Microsoft Office, Digital Marketing, English

Job type:

Full-time

• We are looking for a high-performing Sales & Business Development Executive to meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales potential, crafting sales plans and justifying those to plans to the management.
• Medical (Clinic/ Hospital).
• Achieve sales target, expand market within own criteria and seek for new potential prospects.
• Achieve growth and hit sales targets.
• Design and implement a strategic business plan that expands company s customer base and ensure its strong presence.
• Demonstrating or presenting products to targeted group of customer.
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
• Present sales, revenue and expenses reports and realistic forecasts to the management team.
• Identify emerging markets and market shifts while being fully aware of new products and competition status.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Coordinate with each internal department.
• Job requirement for Medical Sales / Business Development Executive.
• BS/MS degree in chemistry, science, business or a related field.
• At least 2 years experience in medical (clinic & hospital) field.
• Possess medical sales license.
• Other General Requirement:-.
• Good in Thai and English language. ( Speaking, reading, writing ) Very good.
• At least 3 years' experience in the sales field.
• Successful previous experience as a sales representative, consistently meeting or exceeding targets.
• Good at negotiation, relation and communication skills.
• Hardworking, ability to travel outstation every day is a must. Occasional work on weekends and work extra hours when necessary.
• Systematic planning, negotiation skills and service mind.
• Excellent presentation, communication, and interpersonal skills.
• Must have own car with driving license.
• Possess medical sales license.
• Send resume version English only.

Experience:

No experience required

Job type:

Full-time

• วางแผนและแปลงทิศทางกลยุทธ์จากผู้บริหารให้เป็นแผนการปฏิบัติงาน พร้อมจัดทำ Roadmap กำหนด Timeline, Milestone และลำดับความสำคัญของงานอย่างชัดเจน
• ประสานงานและสื่อสารเป้าหมายของโครงการให้ทีมที่เกี่ยวข้องทั้งภายในและภายนอก พร้อมกำหนดขอบเขตหน้าที่ความรับผิดชอบของแต่ละฝ่ายอย่างชัดเจน
• ติดตามความคืบหน้าของงาน เพื่อผลักดันให้โครงการบรรลุเป้าหมายที่ตั้งไว้ได้อย่างมีประสิทธิภาพ
• ควบคุมและบริหารจัดการโครงการให้อยู่ในขอบเขตทั้งด้านเวลา งบประมาณ และทรัพยากร รวมถึงรักษามาตรฐานคุณภาพงานให้สำเร็จตามแผน
• ประเมินผลกระทบและบริหารความเสี่ยงเมื่อมีการเปลี่ยนแปลงโจทย์หรือมีการเพิ่มไอเดียใหม่ พร้อมจัดการปัญหาความล่าช้าอย่างทันท่วงที
• จัดทำรายงานสรุปภาพรวมความคืบหน้าของโครงการนำเสนอต่อผู้บริหารอย่างกระชับ ชี้ให้เห็นถึงปัญหาอุปสรรค พร้อมนำเสนอกรอบทางเลือกเพื่อประกอบการตัดสินใจ
• ประเมินผลและสรุปบทเรียน เมื่อสิ้นสุดการทำงานในแต่ละโปรเจกต์ เพื่อนำข้อเสนอแนะไปปรับปรุงและพัฒนาการดำเนินงานในครั้งต่อไป.
• ปริญญาตรีขึ้นไป สาขาบริหารธุรกิจ การตลาด นิเทศศาสตร์ หรือสาขาอื่นที่เกี่ยวข้อง
• อายุระหว่าง 25-30 ปี
• มีประสบการณ์การทำงานในสายงานเกี่ยวข้อง 3-5 ปี หากเคยทำโปรเจกต์ด้วยตนเองหรือทำงานฟรีแลนซ์จะพิจารณาเป็นพิเศษ
• สามารถกำหนด Roadmap, Timeline, Milestone และประเมินผลกระทบด้านงบประมาณหรือทรัพยากรเมื่อขอบเขตงานเปลี่ยนได้แม่นยำ
• มีทักษะในการสรุปข้อมูลและเขียน Executive Summary เพื่อนำเสนอทางเลือกให้ผู้บริหารในการตัดสินใจ
• ใช้งานเครื่องมือบริหารโครงการ เช่น Gantt Chart, Task Tracker, Trello, Airtable, Lark และสามารถประยุกต์ใช้ AI Tools เพื่อช่วยวางโครงงานและจัดทำรายงานได้
• มีความรับผิดชอบสูง สามารถปฏิบัติงานเชิงรุก และบริหารจัดการโครงการให้สำเร็จลุล่วงตามเป้าหมายตั้งแต่เริ่มต้นจนจบกระบวนการ
• มีทักษะการสื่อสารอย่างตรงไปตรงมาและเป็นมืออาชีพ สามารถแจ้งประเด็นปัญหาหรือความเสี่ยงได้อย่างเหมาะสมเพื่อขับเคลื่อนงานให้บรรลุเป้าหมาย
• ทำงานภายใต้ความกดดันได้ดี มีสติแก้ปัญหาเฉพาะหน้าอย่างมีประสิทธิภาพ และยืดหยุ่นเวลาการทำงานได้ตามความจำเป็นของโปรเจกต์
• มีกระบวนการคิดเชิงระบบ สามารถวิเคราะห์ภาพรวมและประเมินผลกระทบของการเปลี่ยนแปลงในแต่ละจุดที่มีต่อโครงสร้างงานได้อย่างแม่นยำ
• หากมีประสบการณ์สาย Media, Agency, Production House หรือเข้าใจงาน Business/Product Development จะพิจารณาเป็นพิเศษ.

Experience:

3 years required

Skills:

Management, English, Thai

Job type:

Full-time

• Work with the leadership team to manage clients at all levels, from C-Suite Executives to Project Team Members, and Function Leaders and ensure client satisfaction.
• Execute end-to-end Consulting Project Management & Delivery:.
• Work with leadership team in developing proposals.
• Develop work plans and coordinate daily project team efforts.
• Gather data, analyze, and formulate recommendations.
• Develop solutions to address all complexities to meet goals and objectives.
• Deliver to ensure client s goals attainment, and that they are on-time and on-budget.
• Work with leadership team in developing new business, initiatives, and client expansion.
• Graduate with Bachelor s or master s degree in Business, Economics, or Engineering (MBA Preferred).
• Solid professional background in Business management, Organization development, People development, or other related fields.
• Strong proficiency in both English and Thai (Minimum Score of TOEIC 800 or IELTS 7.0).
• Strong learning agility and passion to create tangible values and impact.
• Work well under pressure with limited time.

Skills:

Market Research, Research, Business Development

Job type:

Internship

• Conduct market research and industry trend analysis to identify new opportunities.
• Perform business analysis and provide insights for strategic planning.
• Analyze data using Excel. (including VLOOKUP, Pivot Tables, and other basic functions).
• Support in preparing reports, presentations, and proposals.
• Create and manage business-related content for internal and external use.
• Collaborate with cross-functional teams to support business development activities.
• Currently pursuing a Bachelor s degree in Business, Marketing, Data Analytics, or related field.
• Proficiency in Microsoft Excel. (VLOOKUP, Pivot Table, and basic formulas).
• Knowledge of AI tools and related technologies.
• Strong analytical and problem-solving skills.
• Good communication and presentation skills.
• Self-motivated and eager to learn in a fast-paced environment.
• Location: Head Office: Chatuchak, SJ Infinite One Business Complex

Experience:

3 years required

Skills:

Business Development, Financial Modeling, Negotiation, English

Job type:

Full-time

• Discover and execute new business partnership opportunities for Cambodia, Myanmar, Indonesia, Vietnam, Philippines, and Malaysia.
• Develop BD strategy and lead/support country BD personnel/initiative to maximize TrueMoney top-line growth.
• Support the study of fintech market trends, analyzing the strategies of business competitors and conducting company s SWOT analysis.
• Act as a trusted advisor and be a sounding board for the business development initiatives and decisions of senior management.
• Secure new project and business development, which including, identifying opportunity, screening, proposal development, bidding and securing project.
• Drive region market growth and success towards OKRs/ targets, with efficient resource allocation and P&L ownership, involving financial modeling for deal analysis and commercial negotiation.
• Work collaboratively with the finance team to determine funding and financing options.
• Drive monthly, quarterly and annual target setting and budgeting processes.
• Develop and implement performance targets and reporting for all country business development function.
• Liaise with other internal and external stakeholders as required.
• Establish and maintain key relationships both internally as well as externally with relevant third parties, contractors and service providers.
• Responsible for the maintenance and enhancement of the current business development of all active markets for Cambodia, Myanmar, Indonesia, Vietnam, Philippines, and Malaysia.
• Bachelor s degree in finance, Business Administration or related fields.
• Minimum 3 years experience in project/business development management (preferably in Fintech).
• Strong analytical skills for market research and competitor analysis.
• Project management skills with a proven ability to set priorities and achieve goals.
• Understanding of financial modeling and deal analysis.
• Excellent written and verbal communication skills in English.
• Effective negotiation and deal-closing skills.
• Ability to build strong relationships and empower a team.
• Ability to work effectively in a cross-functional environment.
• Strong understanding of the global payment industry, new trends, and technology.

Skills:

Creativity, Industry trends, SAP, English

Job type:

Full-time

• responsible for delivery of outcome of assigned projects or areas of responsibility internally recognized senior on complex technical and business matters.
• works on large, complex activities, using demonstrated creativity and expertise and applying specialist professional knowledge to deliver high quality results / technical solutions.
• collaborates in devising long-term concepts.
• may include team lead or supervisory responsibilities.
• Complexity.
• contributes independently, resolves complex issues in own specialist area (e.g. cross-functional or cross-country projects) works independently on topics while setting priorities having sole responsibility.
• provides regular project status and updates.
• decisions/solutions can enhance essentially current and future design and strategy enhance complex systems & processes.
• Experience.
• advanced technical or business skills and special knowledge in one / several areas.
• individuals with a customer focus have developed the acumen to cultivate and develop lasting customer relations typically several years experience with increasing amount of responsibility.
• Communication builds and maintains partnerships with internal and external customers and partners.
• contributes actively to build common ground for cooperation.
• communicates clear and conveying processes & policies in a way that others can understand.
• communicates relevant messages in a timely manner and with constructive feedback to cross functional colleagues & managers.
• Key Responsibilities & Tasks The Account Executive's primary responsibilities include prospecting, qualifying, selling and closing new business to existing and net new customers. The Account Executive brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate SAP products.
• Account and Customer Relationship Management, Sales and Software License and Cloud Subscription Revenue. Annual Revenue - Achieve / exceed quota targets.
• Sales strategies - Develops effective and specific account plans to ensure revenue target delivery and sustainable growth. Develop relationships in new and existing customers and leverage to drive strategy through organization.
• Trusted advisor - Establishes strong relationships based on knowledge of customer requirements and commitment to value (value of counsel and expertise, value of solutions, value of implementation expertise). Builds a foundation on which to harvest future business opportunities and accurate account information and coaching.
• Customer Acumen - Actively understand each customer's technology footprint, strategic growth plans, technology strategy and competitive landscape. Review public information (e.g. new executive appointments, earnings statements, press releases) for the company and its competitors to remain updated on key industry trends and issues impacting the prospect.
• Territory and Account Leadership - Lead designated territory, including accounts, account relationships, prospect profiling, and sales cycles. Encourage all accounts to become SAP references.
• Business Planning - Develop and deliver comprehensive business plan to address customer and prospects priorities and pain points. Utilize VE, benchmarking and ROI data to support the customer's decision process.
• Demand Generation, Pipeline and Opportunity Management Pipeline planning - Follow a disciplined approach to maintaining a rolling pipeline. Keep pipeline current and moving up the pipeline curve.
• Pipeline partnerships - Leverage support organizations including Marketing, Inside sales, Partners and channels to funnel pipeline into the assigned territory.
• Leverage SAP Solutions - Be proficient in and bring all SAP offers to bear on sales pursuits including Industry Solutions, LOB solutions (CRM, SCM, HCM, SRM et. al) and technology solutions (Business Analytics, Mobility, Database and Technology, et. al).
• Advance and close sales opportunities - through the successful execution of the sales strategy and roadmap.
• Support all SAP promotions and events in the territory.
• Sales Excellence Sell value.
• Maintain White Space analysis and execution of initiatives (up sell and cross sell) on customer base.
• Orchestrate resources: deploy appropriate teams to execute winning sales. Create OneSAP.
• Utilize best practice sales models.
• Understand SAP's competition and effectively position solutions against them.
• Maintain CRM system with accurate customer and pipeline information.
• Leading a (Virtual) Account Team Demonstrates leadership skills in the orchestration of remote teams.
• Ensure account teams and Partners are well versed in each account's strategy and well positioned for all customer touch points and events. Maximize the value of all sales support organizations.
• Experience & Language Requirements 10+ years of experience in sales of complex business software / IT solutions Proven track record in business application software sales.
• Experience in lead role of a team-selling environment.
• Demonstrated success with large transactions and lengthy sales campaigns in a fast-paced, consultative and competitive market. Business level English: Fluent.
• Direct experiences in Consumer products, Manufacturing and Property Development Industry are required.
• Thai + English language: Fluent, Business Level.
• LI-RS20
• Bring out your best
• SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
• We win with inclusion.
• SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
• SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
• For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
• Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
• Successful candidates might be required to undergo a background verification with an external vendor.
• AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.Please note that any violation of these guidelines may result in disqualification from the hiring process.

Job type:

Full-time

• Develops business strategies and opportunities with new and/or existing customers to expand existing relationships and developing new relationships; build, position and sell new and advanced solutions, programs, services; may conduct market research and feasibility studies to analyze the viability of alternative business development opportunities; collect, compile, verify, and analyze financial, competitive, sales, marketing, and other information about potential business partners, new markets, products and services, or other business opportunities.
• Entry-level professional individual contributor on a project or work team. Work is closely supervised. Problems faced are not typically difficult or complex. Explains facts, policies and practices related to job area.
• Works on projects of limited scope and complexity. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained.
• Uses company standard policies and procedures to resolve issues in which answers can be readily obtained. Work is reviewed regularly by supervisor or more senior peers.
• Requires broad theoretical knowledge typically acquired from advanced education. Typically requires a four year college degree or equivalent experience and 0-2 years functional experience.

Experience:

3 years required

Skills:

Market Research, Research, Good Communication Skills, English

Job type:

Full-time

• Develops business strategies and opportunities with new and/or existing customers to expand existing relationships and developing new relationships.
• Build, position and sell new and advanced solutions, programs, services; may conduct market research and feasibility studies to analyze the viability of alternative business development opportunities.
• Collect, compile, verify, and analyze financial, competitive, sales, marketing, and other information about potential business partners, new markets, products and servi ...
• 3-5 years of experience in enterprise IT sales/business development/solution sales.
• Successful track record of new business sales, with the ability to prove consistent over achievement against targets.
• Drive business growth for UiPath (RPA) and Confluent (Data Streaming) solutions.
• Solid understanding of the IT/Distributor industry.
• Identify and develop new business opportunities in enterprise accounts.
• Work closely with presales and technical teams to design and present solutions.
• Strong competency in building value proposition and positioning strong proposals.
• Strong interpersonal skills with proven ability to communicate across all levels and effectively adapts to varied situations.
• Be creative with strong problem-solving skills and the ability to adapt and succeed in a fast-paced.
• Good communication skills in English.
• This is not a complete listing of the job duties. It s a representation of the things you will be doing, and you may not perform all of these duties.

Experience:

3 years required

Skills:

Business Development, Electrical Engineering, Automation, English

Job type:

Full-time

• Drive Technical Sales Strategy & Quota: Own the technical sales strategy and meet the assigned indirect sales quota by identifying business potential, analyzing market trends, and defining the technology vision for the assigned portfolio.
• Enable Internal & External Teams: Empower internal and external sales teams by providing key technical insights, sales narratives, and a clear customer value proposition for the portfolio.
• Lead Technical Deal Structuring: Lead the technical aspects of deal structuring and ...
• Provide Competitive Positioning: Analyze the competitive landscape to articulate Siemens unique technical advantages and provide crucial competitive positioning insights for sales opportunities.
• Ensure Customer Adoption & Success: Facilitate customer onboarding, adoption, and satisfaction post-sale, ensuring a seamless handover to delivery teams to drive long-term customer retention.
• Your Defining Qualities Technical Educational Background: University degree in Telecommunication, IT, or Electrical Engineering or a closely related discipline.
• Network & Industrial Expertise: Minimum of 3-5 years of experience in a technical sales, presales, or consulting role, with a strong understanding of the IT/OT convergence and industrial automation infrastructure.
• Core Connectivity Proficiency: Expertise in Switching, Routing, and Wireless Communication (WLAN and Modem), particularly in Industrial Ethernet environments.
• Automation Platform Knowledge: Understanding in Industrial Automation platforms such as PLC, HMI, and SCADA systems to effectively integrate connectivity solutions.
• Advanced Technical Advantage: Experience with Cloud connectivity and Security (Design, project configuration, device configuration) along with Network Management (NMS) is a strong advantage.
• Mindset & Language: Growth mindset with a strong sense of ownership and accountability. Fluent English (spoken and written) is required.
• In return, we offer you: Flexible mobile working policy that allows for time off for you to recharge and spend more time with your loved ones.
• Attractive compensation and benefits.
• Values-driven work culture with inclusive workplace policies and practices that prioritize diversity and inclusion.
• Endless possibilities and opportunities for progression and learning.
• Recruitment Process: CV Screening.
• A session with our recruiter to understand your motivation & your past experiences.
• 1-3 Business Interviews.
• Offer Stage.
• Join us and #TransformTheEveryDay! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.
• Public Notice: Recruitment Fraud.
• We wish to caution jobseekers that Siemens, as a policy, does not authorize external parties/agents to conduct employment drives or extend Offers of Employment on our behalf. We do not ask for bank details, payment of any kind nor personal financial information in return for assurance of employment. Please visit our job portal for all Siemens job openings, and apply via the portal.

Experience:

3 years required

Skills:

SAP, Microsoft Office, Excel, English

Job type:

Full-time

• Lead and oversee major digital programs and campaigns by coordinating with various stakeholders to ensure program success.
• Orchestrate End to End demand generation campaigns from planning, execution to closure. Ensuring various teams involved in the campaign are aware of their tasks and responsibilities as well as the status progress of the campaigns.
• Collaborate, plan and build Campaigns (including micro-campaigns) in alignment with business requirements.
• Management of existing campaigns and tracking the progression of them.
• Create comprehensive campaign blueprints and communicate campaign details effectively to the field teams.
• Contribute to the development and use of Work Breakdown Structure (WBS) codes when requesting support from other teams.
• Evaluate the outcomes of each campaign, accurately document outcomes, and communicate outcomes to business stakeholders.
• Work with other digital hub functions, such as Sales Development Executives (SDEs), Digital Solution Advisory (DSA), Digital Value Advisory (DVA), digital assets, digital insights team, and wider SAP team to plan and orchestrate high impact Demand Generation campaigns.
• Work with SAP partners to foster growth in their demand generation proficiency. This involves active collaboration aimed at elevating partners capabilities and maturity in orchestrating effective demand generation campaigns.
• Exceptional relationship building skills, ability to collaborate with internal stakeholders across levels from colleagues to senior management, to drive campaigns and programs success.
• Strong Project and Program Management skills in managing multiple digital programs across stakeholders.
• Exceptional oral and written executive communication skills in English (mandatory) and 2nd language (desirable).
• Ability to use Microsoft Office software, particularly Excel, PowerPoint, Word and Outlook.
• Passion to challenge, improve and innovate at both a personal and organizational level.
• Knowledgeable about how organizations work; knows how to get things done through formal and informal channels.
• 5 years professional experience at enterprise level, with a minimum 3 years in driving digital campaigns, outbound campaigns, marketing and/or sales programs.
• Expert in demand generation campaigns planning, orchestration and execution.
• Bachelor's degree in Business Administration or Marketing or Information Technology required from an accredited university.
• Additional Notes.
• Applicants across Asia Pacific Japan may apply but preference will be given to applicants who are based in South East Asia and India.
• LI-RS20.
• Bring out your best
• SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
• We win with inclusion.
• SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
• SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
• For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
• Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
• Successful candidates might be required to undergo a background verification with an external vendor.
• AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.Please note that any violation of these guidelines may result in disqualification from the hiring process.

Skills:

Creativity, Industry trends, SAP, English

Job type:

Full-time

• responsible for delivery of outcome of assigned projects or areas of responsibility internally recognized senior on complex technical and business matters.
• works on large, complex activities, using demonstrated creativity and expertise and applying specialist professional knowledge to deliver high quality results / technical solutions.
• collaborates in devising long-term concepts.
• may include team lead or supervisory responsibilities.
• Complexity.
• contributes independently, resolves complex issues in own specialist area (e.g. cross-functional or cross-country projects) works independently on topics while setting priorities having sole responsibility.
• provides regular project status and updates.
• decisions/solutions can enhance essentially current and future design and strategy enhance complex systems & processes.
• Experience.
• advanced technical or business skills and special knowledge in one / several areas.
• individuals with a customer focus have developed the acumen to cultivate and develop lasting customer relations typically several years experience with increasing amount of responsibility.
• Communication builds and maintains partnerships with internal and external customers and partners.
• contributes actively to build common ground for cooperation.
• communicates clear and conveying processes & policies in a way that others can understand.
• communicates relevant messages in a timely manner and with constructive feedback to cross functional colleagues & managers.
• Key Responsibilities & Tasks The Account Executive's primary responsibilities include prospecting, qualifying, selling and closing new business to existing and net new customers. The Account Executive brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate SAP products. Account and Customer Relationship Management, Sales and Software License and Cloud Subscription Revenue.
• Annual Revenue - Achieve / exceed quota targets.
• Sales strategies - Develops effective and specific account plans to ensure revenue target delivery and sustainable growth. Develop relationships in new and existing customers and leverage to drive strategy through organization.
• Trusted advisor - Establishes strong relationships based on knowledge of customer requirements and commitment to value (value of counsel and expertise, value of solutions, value of implementation expertise). Builds a foundation on which to harvest future business opportunities and accurate account information and coaching.
• Customer Acumen - Actively understand each customer's technology footprint, strategic growth plans, technology strategy and competitive landscape. Review public information (e.g. new executive appointments, earnings statements, press releases) for the company and its competitors to remain updated on key industry trends and issues impacting the prospect.
• Territory and Account Leadership - Lead designated territory, including accounts, account relationships, prospect profiling, and sales cycles. Encourage all accounts to become SAP references.
• Business Planning - Develop and deliver comprehensive business plan to address customer and prospects priorities and pain points. Utilize VE, benchmarking and ROI data to support the customer's decision process.
• Demand Generation, Pipeline and Opportunity Management.
• Pipeline planning - Follow a disciplined approach to maintaining a rolling pipeline. Keep pipeline current and moving up the pipeline curve.
• Pipeline partnerships - Leverage support organizations including Marketing, Inside sales, Partners and channels to funnel pipeline into the assigned territory.
• Leverage SAP Solutions - Be proficient in and bring all SAP offers to bear on sales pursuits including Industry Solutions, LOB solutions (CRM, SCM, HCM, SRM et. al) and technology solutions (Business Analytics, Mobility, Database and Technology, et. al).
• Advance and close sales opportunities - through the successful execution of the sales strategy and roadmap.
• Support all SAP promotions and events in the territory.
• Sales Excellence.
• Sell value.
• Maintain White Space analysis and execution of initiatives (up sell and cross sell) on customer base.
• Orchestrate resources: deploy appropriate teams to execute winning sales. Create OneSAP.
• Utilize best practice sales models.
• Understand SAP's competition and effectively position solutions against them.
• Maintain CRM system with accurate customer and pipeline information.
• Leading a (Virtual) Account Team.
• Demonstrates leadership skills in the orchestration of remote teams.
• Ensure account teams and Partners are well versed in each account's strategy and well positioned for all customer touch points and events. Maximize the value of all sales support organizations.
• Experience & Language Requirements 10+ years of experience in sales of complex business software / IT solutions Proven track record in business application software sales.
• Experience in lead role of a team-selling environment.
• Demonstrated success with large transactions and lengthy sales campaigns in a fast-paced, consultative and competitive market. Business level English: Fluent.
• Thai + English language: Fluent, Business Level.
• Bring out your best
• SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
• We win with inclusion.
• SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
• SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
• For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
• Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
• Successful candidates might be required to undergo a background verification with an external vendor.
• AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.Please note that any violation of these guidelines may result in disqualification from the hiring process.

Skills:

SAP, Negotiation

Job type:

Full-time

• CSM has overall responsibility for the management of strategic cloud customer accounts, including account management strategies as well as engagement and expansion plans to ensure profitable growth within these customers.
• CSM is accountable to create and maintain a comprehensive view of assigned accounts through proactive account planning, and alignment of customers business strategies to product, solution and partner road mapping.
• The CSM will leverage system-based usage data, surveys and all other forms of feedba ...
• Develops trust and deep relationship with customer stakeholders, account key decision makers and executive sponsors by establishing regular cadence of interactions.
• Advocates for and becomes the Voice of the Customer within SAP; understands competitive threats and utilizes proper escalation channels to help customers during times of need.
• The CSM will be managing accounts with complex systems, stakeholder networks and higher ranges of Total Managed Contract values.
• The CSM maintains a close working relationship with other colleagues and customer facing personnel necessary to support assigned accounts (e.g. IAE, GAD, LoB Sales Specialist, Services, Support, Solution Management, Product Management, Deals Desk and our ecosystem partners).
• Value Management Drives customer references; pushes for reference stories across accounts.
• Establishes success metrics agreed with the customer, tracks and addresses reference blockers for each account.
• Manages the renewal processes through qualification, needs analysis, commercial negotiation and close.
• Meet or exceed account-specific revenue and profitability goals for account portfolio including but not limited to renewals, subscription software expansion, and network revenue growth.
• Drives opportunity development (including growth and qualification of pipeline in conjunction with assigned Account Executives) and accurate forecasting of the renewal and network growth opportunities.
• Customer Adoption CSM drives the usage and consumption of the customer, and need to strategize on actions to improve & increase cACV in the customer journey.
• Proactively engages customers to ensure they get maximum value from SAP solutions; facilitates customer engagement and adoption by utilizing workshops, best practices, webinars, thought leadership, etc.
• CSM is accountable for engagement with the customer, account team and other commercial stakeholders.
• CSM will communicate customer life cycle status, common risks & issues, insights on usage and retention challenges.
• CSM manages the renewal cycle for their customers in tight collaboration with relevant internal stakeholders, effective positioning of the specific Line of Business value proposition to leverage adoption of our solutions and services necessary to support the customer.
• Facilitates quarterly Account Reviews with customer and Account team members to confirm ongoing customer account goals and strengthen relationships.
• Bring out your best
• SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
• We win with inclusion.
• SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
• SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
• For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
• Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
• Successful candidates might be required to undergo a background verification with an external vendor.
• AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.Please note that any violation of these guidelines may result in disqualification from the hiring process.
• Requisition ID: 447019 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: Virtual - Malaysia.

Experience:

8 years required

Skills:

English

Job type:

Full-time

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with foundational cloud technologies and service provider ecosystems and business models.
• 8 years of experience working in a partner or channel manager role.
• Experience working with service providers or solution integrator ecosystems.
• Ability to communicate Thai and English fluently as this is a customer-facing role that requires interactions with local stakeholders.
• Experience partnering with solutions providers, system integrators, or managed service providers.
• Experience with technology implementations of cloud solutions for customers.
• Experience with consumption business models, cloud economics, and partner agreement constructs.
• Experience delivering presentations to executive-level audiences, including at customer, partner, or industry events.
• The Google Cloud Platform team helps customers transform and build what's next for their business all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers developers, small and large businesses, educational institutions and government agencies see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
• As a Partner Development Manager for Enterprise customers, you will be responsible for the sales organization by identifying the right partner, based on partner capabilities and capacity, to progress opportunities and drive consumption. You will build and maintain an understanding of Google Cloud s partner ecosystem, market dynamics, and go-to-market (GTM) strategies for both partner and direct sales by industry and segment. You will manage and optimize the performance of the partners you align to opportunities, ensure early engagement in the business process, ensure delivery quality, and drive optimal end-customer outcomes while balancing expansion of the local partner ecosystem.
• Google Cloud accelerates every organization s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
• Manage partner business performance and map partner capabilities/priorities with Google's goals and strategies to meet quarterly business targets; drive quarterly business reviews with key service partners and leadership.
• Drive executive connections with regional sales leadership and partner leadership.
• Help partners grow their Google practice and product portfolio through joint development of solutions and services; develop and provide custom presentations on GCP technologies to partners to help them scale the joint business.
• Drive partners to build a partner sourced pipeline, nominate partners to receive inbound/outbound leads, and ensure overall pipeline tracking accuracy and health; drive and support regional demand generation activities/events with partners and support regional engagement with strategic global and regional partners.
• Promote strategy at key industry events and shape industry agenda and standards, shape Google s approach to partnership strategy with stakeholders.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Skills:

Salesforce

Job type:

Full-time

• Lead and scale a high-performing team of Enterprise Account Executives focused on growing Salesforce footprint and share within large, strategic accounts.
• Define and execute account strategies for complex enterprise groups and conglomerates.
• Identify and drive enterprise-wide, multi-cloud opportunities across business units.
• Maintain and improve differentiated value propositions to drive consistent year-on-year growth.
• Develop and execute strategies for landing new enterprise customers in priority industries.
• Industry & Complex Account Leadership.
• Drive growth in strategic industries including Financial Services (FSI), Healthcare, and Manufacturing.
• Lead coverage and expansion within large, highly matrixed enterprise organizations (e.g., diversified conglomerates).
• Navigate complex buying centers and engage effectively at C-suite and board levels.
• Orchestrate executive sponsorship programs and long-cycle transformation deals.
• Customer Success & Business Transformation.
• Ensure customer success through strong Salesforce adoption, implementation excellence, and measurable business outcomes.
• Partner closely with Customer Success, Professional Services, and ecosystem partners to ensure project delivery success.
• Monitor implementation progress and adoption health to drive long-term value realization and expansion.
• Position Salesforce as a strategic transformation platform not just a software provider.
• Leadership & Cross-Functional Alignment.
• Build, coach, and develop a high-performance Enterprise AE team.
• Drive a culture of accountability, continuous improvement, and operational excellence.
• Align Sales, Product, Customer Success, Pre-Sales, Partner, and Marketing teams to deliver exceptional customer outcomes.
• Scale and implement best practices from across the wider Salesforce organization.
• Operational Excellence.
• Define and execute sales plans, named account strategies, and territory models.
• Provide accurate forecasting and maintain strong pipeline hygiene.
• Ensure adherence to internal processes and CRM discipline.
• Stay ahead of competitive landscape and market dynamics.
• Contribute to regional strategy, sales enablement, and talent development initiatives.
• Who You Are.
• Enterprise Sales Leader. Proven experience leading and scaling Enterprise AE teams focused on complex, strategic accounts. Strong track record of driving multi-cloud expansion and enterprise-wide growth..
• Industry Domain Strength. Demonstrated success selling into and expanding business within Financial Services, Healthcare, and Manufacturing sectors..
• Complex Deal Operator. Deep expertise managing long, sophisticated enterprise sales cycles. Strong ability to orchestrate multi-stakeholder environments and drive a deal from strategy to close..
• Transformation & Adoption Champion. Understands that sustainable revenue growth comes from successful implementation and high platform adoption. Proven ability to ensure customer value realization and drive measurable business transformation..
• Inspirational Leader & Culture Builder. Leads with passion, authenticity, humility, emotional intelligence, and integrity. Thrives in a highly matrixed organization and builds strong cross-functional relationships..
• Performer. Consistent overachievement of sales quota and revenue goals. Strong executive presence and ability to influence at all levels of the organization..
• Talent Builder. Committed to recruiting, developing, and retaining top talent to build one of the best teams in the industry..
• Accommodations
• If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
• Posting Statement.
• At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.
• Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.LI-MB.
• Unleash Your Potential.
• When you join Salesforce, you ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine what s possible for yourself, for AI, and the world.
• Accommodations.
• If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
• Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
• Posting Statement.
• Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Skills:

Automation, Salesforce, Vietnamese

Job type:

Full-time

• Fluent Vietnamese Language Skills Mandatory.
• Based in Bangkok - Open to relocation.
• Role Summary.
• The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value customers who purchase the Signature Success Plan achieve a significant return on their investment with our platform. This role functions as an extension of the customer s workforce and a trusted advisor, providing guidance and advice to customer organizations. The CSM is responsible for identifying and addressing both technical and business concerns, aligning them strategically with customer priorities, projects, and problems.
• Customer Accountability and Value Alignment.
• Serve as the single point of customer accountability responsible for the delivery of all Signature deliverables, the overall customer experience, and renewal and expansion.
• Coordinate all deliverables the customer is entitled to, overseeing the experience throughout the Signature lifecycle.
• Apply the correct processes to address customer needs and ensure value is delivered through the Signature offer.
• Successfully align with and manage both Business and Technical Stakeholders, focusing on aligning Business Value and Technical Goals to the Signature offer.
• Prioritize the most urgent work activities, organize tasks to avoid missing key steps, and create basic plans to focus time, taking responsibility for assigned tasks.
• Use internal resources to increase effectiveness and rely on managers or mentors for guidance on priority problems.
• Strategic Advisory and Stakeholder Management.
• Develop and maintain strong relationships at key stakeholder levels, including cultivating executive-level relationships within customer IT and business leadership.
• Act as a trusted advisor by gaining trust through mutual goals, understanding the customer s business model, and applying proven solutions to their problems.
• Solidify partnership commitments and drive innovation aligned with customers' business challenges.
• Increase customer engagement with products and services and identify major political barriers to customer success.
• Partner with more experienced team members to solve complex problems and develop strategic success plans when needed.
• Technical Health, Adoption, and Risk Management.
• AI Literacy: Proficiency in using AI agents to automate routine tasks such as meeting summaries, QBR data collection, and initial health monitoring.
• Prompt Engineering Basics: Ability to use natural-language commands to guide AI agents in retrieving accurate customer data and generating first drafts of success plans.
• AI Engagement Monitoring: Using AI-driven sentiment and intent analysis to flag early customer concerns for human intervention.
• Collaborative Learning: Actively seeking out "Agentblazer" training and certifications to stay current on autonomous agent capabilities.
• Learning & Development: Apply product knowledge and expertise to address technical concerns, use this knowledge to ask ** effective diagnosis questions**, and align platform features with customer priorities and roadmaps.
• Proactively monitor and conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement.
• Act as the primary point of contact for major incidents, ensuring timely communications and resolution of issues.
• Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities.
• Form a clear plan for client engagements, communicate clearly and proactively with collaborators, and keep the customer goal central to decision-making.
• Vietnamese Language skills mandatory.
• Experienced business professional, preferably with 3+ years relevant industry expertise in Customer Success, SaaS platform use, or related fields.
• Strong consulting skills and demonstrated ability to drive business value, facilitate discussions, handle objections, and influence C-level conversations.
• Possess industry-relevant expertise and begin honing skills in a relevant functional area. Should understand the broad impact of the industry on the customer s business.
• Excellent communication skills to articulate technical issues to diverse audiences and the ability to translate technical concepts into business terms.
• Actively seek out relevant learning activities, approach obstacles as growth opportunities, and seek experienced mentors to accelerate personal development.
• Working knowledge of core Sales Cloud features: Leads, Accounts, Contacts, Opportunities, Forecasting, Reports & Dashboards.
• Understanding of sales processes (lead-to-cash, opportunity management, pipeline management).
• Familiarity with Sales Cloud automation (workflows, process builder, flows for sales processes).
• Ability to demonstrate Lightning Sales Console and mobile app.
• Knowledge of common sales use cases (territory management, lead assignment, opportunity stages).
• Salesforce Certified Administrator (or within 90 days).
• Cloud Specific Experience Preferred.
• Sales Cloud Consultant certification.
• Experience with Sales Cloud features like Einstein Lead Scoring, Opportunity Insights, Activity Capture.
• Understanding of how Sales Cloud integrates with marketing automation and service tools.
• Note: This role is office-flexible, and the expectation is to be in office 3 days per week.
• LI-Y.
• Unleash Your Potential.
• When you join Salesforce, you ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine what s possible for yourself, for AI, and the world.
• Accommodations.
• If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
• Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
• Posting Statement.
• Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.