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Job type:

Full-time

• Represent a positive image of the organization and deliver exceptional service to customers
• Represent a good image of the shopping mall and company
• Providing excellence service to customer at the assigned service counter including
• Information Center
• Parking Validation
• Redemption (Promotion & Rewards)
• Membership Services
• Selling and Issuing Gift Cards, Coupons, or Vouchers (Product)
• Baby Stroller & Wheelchair Service
• Assist with Customer Issues
• Receive and Handle Customer Feedback
• Support Company Activities and Events
• Comply with Company Policy
• Business Group Visit Laison.
• Hours of operation: 5 working days per week.
• 2 Shift 9.00 - 19.00 Hrs. and 12.00 - 22.00 Hrs. (9 hours + Break 1 hours = 10 hours per days)
• Functional Skills & Experiences
• 0-2 years experience in customer service
• Fluent of spoken and written English
• Competence in Computer & Digital Literary
• Familiar with application & program usage
• Understanding of basic calculation i.e. % discount, on-top discount, % redemption.

Job type:

Full-time

• Education: Business Administration, Marketing, or Communication..
• Experience: 3-5 years in relationship management, sales support, or customer experience, call center.
• Strong stakeholder and relationship management with branches or RM teams
• Understanding of sales processes and client lifecycle management
• Data-driven customer retention and acquisition strategy
• Communication and training for customer-facing teams
• KPI monitoring and feedback loop between marketing and sales.
• ท่านได้อ่านและศึกษานโยบายความเป็นส่วนตัวของธนาคารกรุงไทย จำกัด (มหาชน) ที่ https://krungthai.com/th/content/privacy-policy ทั้งนี้ ธนาคารไม่มีเจตนาหรือความจำเป็นใดๆ ที่จะประมวลผลข้อมูลส่วนบุคคลที่มีความอ่อนไหว รวมถึงข้อมูลที่เกี่ยวข้องศาสนาและ/หรือหมู่โลหิต ซึ่งอาจปรากฏอยู่ในสำเนาบัตรประจำตัวประชาชนของท่านแต่อย่างใด ดังนั้น กรุณาอย่าอัปโหลดเอกสารใดๆ รวมถึงสำเนาบัตรประจำตัวประชาชน หรือกรอกข้อมูลส่วนบุคคลที่มีความอ่อนไหวหรือข้อมูลอื่นใด ซึ่งไม่เกี่ยวข้องหรือไม่จำเป็นสำหรับวัตถุประสงค์ในการสมัครงานไว้บนเว็บไซต์ นอกจากนี้ กรุณาดำเนินการให้แน่ใจว่าได้ดำเนินการลบข้อมูลส่วนบุคคลที่มีความอ่อนไหว (ถ้ามี) ออกจากเรซูเม่และเอกสารอื่นใดก่อนที่จะอัปโหลดเอกสารดังกล่าวไว้บนเว็บไซต์แล้วด้วย ทั้งนี้ ธนาคารมีความจำเป็นต้องเก็บรวบรวมข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านเพื่อบรรลุวัตถุประสงค์ในรพิจารณารับบุคคลเข้าทำงาน หรือการตรวจสอบคุณสมบัติ ลักษณะต้องห้าม หรือพิจารณาความเหมาะสมของบุคคลที่จะให้ดำรงตำแหน่ง ซึ่งการให้ความยินยอมเพื่อเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านมีความจำเป็นสำหรับการเข้าทำสัญญาและการได้รับการพิจารณาตามวัตถุประสงค์ดังกล่าวข้างต้น ในกรณีที่ท่านไม่ให้ความยินยอมในการเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรม หรือมีการถอนความยินยอมในภายหลัง ธนาคารอาจไม่สามารถดำเนินการเพื่อบรรลุวัตถุประสงค์ดังกล่าวข้างต้นได้ และอาจ ทำให้ท่านสูญเสียโอกาสในการได้รับการพิจารณารับเข้าทำงานกับธนาคาร.

Skills:

Industry trends, Product Development, English, Spanish

Job type:

Full-time

• Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
• Conducting customer meetings and demonstrating the product.
• Maintains relationships with clients by providing/researching for good support, information, guidance, and new business opportunities.
• Planning sales strategies to propose to the Sales team and designing activities and plans for sales.
• Monitor competition, economic indicators, and industry trends.
• Manage relationships with key principals through frequent communication and reporting, emphasizing on an update of product market situation, and product development in the market.
• Maintain the CRM for opportunities and contact management.
• Submits standard sales metrics, such as, weekly forecasts, pipeline management, business plans, and expense reports on a regular and timely basis.
• Other tasks assigned by the CEO.
• 1 - 5 years related sales experience (experience selling software solutions is preferred, but experience in the Recruitment industry will also be considered).
• Fluent English communication.
• Additional languages (Spanish or French) big plus.
• Strong territory and contact management skills.
• Excellent consultative and solution-selling skills.
• Working technical knowledge of software components.
• Proven leadership skills in both independent and team environments.
• Staffing and Recruiting market knowledge is preferred.
• Superb communication skills (written and verbal).
• High energy levels, a high degree of integrity, self-motivated, positive attitude, proactive approach to work, confidence.
• Demonstrated success in a B2B sales environment.
• Competitive Salary & Loads of opportunities.
• Commissions.
• More responsibilities & Learn fast and more in a challenging environment.
• International work environment.
• A pioneering mindset of innovative people around.
• Demo Video: www.youtube.com/watch/Manatal_Demo
• Youtube Channel: https://www.youtube.com/channel/Manatal.
• Interested Candidates can also apply via this link: https://www.careers-page.com/manatal/job/Y7RRV9.

Skills:

Good Communication Skills, Japanese, Korean

Job type:

Full-time

• Bachelor's degree in Liberal Arts, Humanities: Major in Chinese, Japanese, Korean / New Graduates are welcome.
• 0-3 years experience in customer service.
• Good communication skills in both English and 3rd Language. (Chinese, Japanese, Korean).
• Toeic 550+.
• HSK 4+.
• Competence in Computer & Digital Literary.
• Familiar with application & program usage.
• Understanding of basic calculation i.e. % discount, on-top discount, % redemption.
• If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.

Skills:

Contracts, Good Communication Skills, English

Job type:

Full-time

• Communicating with customers through various channels.
• Responding promptly to customer inquiries.
• Prepare handover/ defect records and reports.
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
• Processing order forms, applications and requests.
• Ensure all necessary maintenance needs are effectively taken care of.
• Track, organize and maintain budgetary files and financial information.
• Ensure bills and invoices are paid on time.
• Track and maintain lease agreements and contracts.
• Maintaining customer and defects database, tracking documents, electronic files, and all other correspondence up to date and provide update reports.
• Bachelor's degree in Marketing, Business Administration or related fields.
• At least 2-3 years of experience in real estate sales.
• Good communication skills.
• Basic knowledge of real estate business.
• Able to work under pressure.
• Able to speak, read, and write English and Chinese (Mandarin) well.
• Able to use basic computer programs well.
• Good interpersonal skills.
• To apply, please send your CV and a statement describing yourself and why you would like to apply to the post (in Thai or English) to APPLY NOW.
• ฝ่ายทรัพยากรบุคคล
• บริษัท เอสซี แอสเสท คอร์ปอเรชั่น จำกัด (มหาชน)
• อาคารชินวัตร ทาวเวอร์ 3 ชั้น 10
• เลขที่ 1010 ถนนวิภาวดี - รังสิต
• แขวงจตุจักร เขตจตุจักร กรุงเทพฯ 10900.

Experience:

1 year required

Skills:

Good Communication Skills, Thai, English

Job type:

Full-time

• ดูแล Booking จากสายเรือ / Agent และจัดทำ Booking Confirmation ให้กับลูกค้า.
• จัดทำเอกสาร B/L, ค่าใช้จ่าย, วางบิลลูกค้า.
• จัดทำเอกสารเพื่อเตรียมปล่อย D/O.
• จัดส่ง PRE-ALERT & Debit Note / Credit Note ให้ Agent ต่างประเทศ.
• งานด้านอื่น ๆ เกี่ยวกับงานส่งออก / นำเข้า.
• ติดต่อประสานงานทั้งใน และ นอกองค์กร.
• มีประสบการณ์อย่างน้อย 1-2 ปี.
• มีความสามารถในการสื่อสารที่ดี.
• มีไหวพริบในการทำงาน.
• มีความรับผิดชอบสูง.
• สามารถทำงานเป็นทีมได้.
• มีพื้นฐานด้านภาษาอังกฤษปานกลาง.
• สามารถสื่อสารภาษาจีน ได้ (จะพิจารณาเป็นพิเศษ).
• ประกันสังคม.
• ประกันสุขภาพกลุ่ม.
• ทำงานวัน จันทร์ - ศุกร์.
• ท่องเที่ยวประจำปี.
• โบนัสตามผลประกอบการ.

Experience:

7 years required

Skills:

Business Development, Problem Solving, Quantitative Analysis, English

Job type:

Full-time

• Bachelor s degree or equivalent diploma.
• Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.
• Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too.
• Strategic thinker with strong analytical and problem-solving skills.
• 10+ years of experience in operations, preferably in BPO/ITES industry.
• 7+ years of people management experience, including managing managers, and a strong desire to develop team members.
• Empathy for the Social community platform users and passion to create an exceptional user experience and provide outstanding support.
• Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members.
• Adaptable and energized by a fast-paced environment; Significant experience in a complex fast paced environment.
• Excellent written and verbal communication skills.
• Having high cultural awareness of political and social situations is a plus!.
• Proficiency in English and Thai is highly preferred (depends on the market assignment).
• Build a positive relation with Client in order to create new business opportunities.
• Identify potential risks and opportunities of improvement in the process and suggest solutions.
• Responsibilities:Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases.
• Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms.
• Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders.
• Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs.
• Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis.
• Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case.
• Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason.
• Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
• Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
• Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
• Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions.
• Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains.
• Streategize and execute Client/Leadership directions and decisions following the change management process.
• Mantain an effective Client relationship with proactive communication followed by POA and closed loop.

Experience:

1 year required

Skills:

Microsoft Office, Excel, Own Transportation and Driving Licence, Work Well Under Pressure, Thai, English

Job type:

Full-time

• ทำงาน 6 วันต่อสัปดาห์ และ ทำงานเป็นกะ โดยจะสลับทุก 1-2 เดือน ตัวอย่างเวลาเข้ากะ 7.00-16.00 / 13.00-22.00 / 22.00 - 8.00 น. เป็นต้น.
• ประสานงานด้านขนส่ง กับบริษัทขนส่ง Outsource เพื่อทำให้การขนส่งเป็นไปอย่างสำเร็จและเรียบร้อย.
• จัดการการรวบรวมและจัดส่งเอกสารที่จำเป็นในการขนส่งสินค้าและบริการให้เป็นไปตามที่มาตรฐานที่กำหนด.
• ประสานงานและช่วยเหลือ พนักงานขับรถ และ ลูกค้าไทยและต่างชาติในการใช้งานระบบของบริษัท (Dashboard).
• ให้คำแนะนำ และช่วยเหลือพนักงานขับรถ และเจ้าหน้าที่ปฏิบัติการ ให้ดำเนินการตามกฎระเบียบการขนส่งสินค้า.
• บริหารจัดการคนขับรถขนส่ง พนักงานส่งของ และประสานงานกับลูกค้า.
• จบการศึกษาระดับปริญญาตรี หรือเทียบเท่า.
• ทักษะการคิดอย่างมีวิจารณญาณและการแก้ปัญหาที่ถี่ถ้วนเหมาะสม.
• มีประสบการณ์กับซอฟต์แวร์ รวมถึง Outlook, MS 365.
• มีทักษะในการสื่อสารทั้งการเขียนและการพูดในภาษาไทยและภาษาอังกฤษได้ดี.
• ทักษะการวางแผน และการจัดทำเอกสาร.
• ประสบการณ์ในสภาพแวดล้อม B2B กับความต้องการของลูกค้าที่หลากหลายและไม่เหมือนใคร.
• สามารถทำงานเป็นกะได้ ทั้งกะเช้าและเย็น.
• เรียนรู้เร็ว และ ปรับตัวได้ดี.
• ประกันสังคม 2. ประกันสุขภาพ 3. PVD 4. มีสวัสดิการอาหารและขนม 5. วันหยุดประจำปี.

Job type:

Full-time

• ตอบคำถามและให้คำปรึกษาผ่านช่องทางต่างๆ เช่น Facebook, Line OA, Pantip, Website และอีเมล
• ให้ข้อมูลเกี่ยวกับสินเชื่อรถยนต์/รถมอเตอร์ไซค์ เงื่อนไข การสมัคร และโปรโมชั่น
• ติดตามลูกค้าแบบ Outbound: ติดตามลูกค้าที่ทิ้งข้อความไว้ (Abandoned Chats/Messages) ที่ยังไม่ได้รับคำตอบ
• ติดต่อกลับลูกค้าที่การสนทนาไม่จบสมบูรณ์ เพื่อให้บริการต่อเนื่อง
• โทรออกและส่งข้อความติดตาม เพื่อให้ข้อมูลเพิ่มเติม
• ทำงาน 5 วัน หยุด 2 วันต่อสัปดาห์ (วันหยุดหมุนเวียนตามตารางงาน อาจไม่ได้ตรงกับวันเสาร์ หรืออาทิตย์).

Skills:

Enthusiastic, English

Job type:

Full-time

• 00 a.m.-20.00 p.m.
• 00 a.m.-22.00 p.m.
• Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
• What you'll be doing.
• Provide friendly and efficient assistance to customers, addressing their inquiries and resolving any issues they may have.
• Respond to customer feedback and complaints, taking appropriate actions to ensure customer satisfaction.
• Collaborate with other departments to ensure a seamless and positive customer experience.
• Maintain detailed records of customer interactions and follow up as necessary.
• Contribute to the continuous improvement of customer service processes and procedures.
• Participate in team meetings and training sessions to enhance your skills and knowledge.
• What we're looking for.
• Bachelor's degree in Liberal Arts, Humanities: Major in English / New Graduates are welcome.
• Excellent communication and interpersonal skills, with the ability to interact with customers from diverse backgrounds.
• Strong problem-solving and decision-making abilities, with a focus on delivering customer-centric solutions.
• Attention to detail and the ability to multitask in a fast-paced environment.
• Prior experience in customer service or a similar role within the service industry.
• Proficiency in English and Thai, both written and spoken.
• A positive, friendly, and enthusiastic attitude.
• Able to work in shift time.
• If you are passionate about delivering outstanding customer service and contributing to the success of a dynamic organization, we encourage you to apply for this exciting opportunity..

Job type:

Full-time

• Lead the development of comprehensive customer experience strategies aligned with the company's goals and objectives.
• Conduct in-depth analysis of customer feedback, trends, and market insights to identify opportunities for improvement.
• Define and track key performance indicators (KPIs) to measure the effectiveness of customer experience initiatives and drive continuous improvement.
• Collaborate with cross-functional stakeholders to ideate multi-faceted solutions that could consist of product development, operational process design, setting financial guidelines, and evolving platform policies.
• Ensure complex initiatives are executed on time, within scope, with successful implementation.
• Champion a customer-centric culture throughout the organization, fostering empathy and understanding of customer needs and preferences..
• 3+ years of hands-on experience in customer experience strategy, strategy development, and/or project management roles.
• Demonstrated proficiency in business acumen, evidenced by a track record of strategic problem-solving and data-driven decision-making.
• Proficiency in business and data analytics tools such as Excel, with the ability to analyze complex datasets and derive actionable insights.
• Proven expertise in generating and evaluating Key Performance Indicators (KPIs), metrics, and customer feedback to drive business improvements.
• Strategic mindset with the ability to think creatively and develop innovative solutions to complex problems.
• Strong project management skills, including the ability to prioritize tasks, manage deadlines, and coordinate multiple projects simultaneously.
• Demonstrated enthusiasm and commitment to enhancing customer experience through innovative strategies and solutions..
• Excellent stakeholder management skills, with the ability to engage and influence senior leaders and cross-functional teams.
• Effective communication skills, both written and verbal, with the capability to convey complex ideas and findings clearly and concisely.
• Proven ability to collaborate effectively with colleagues at all levels of the organization, fostering a culture of teamwork and shared success.

Experience:

No experience required

Skills:

Service-Minded, English, Mandarin

Job type:

Full-time

• ตอบคำถามและให้ความช่วยเหลือผู้เล่นทั้งในและนอกเกม.
• รวบรวมความคิดเห็นของผู้เล่นและส่งต่อให้ทีมพัฒนา.
• ติดต่อประสานงานกับทีมพัฒนาชาวจีน เพื่อช่วยแก้ไขปัญหาและปรับปรุงประสบการณ์ของผู้เล่น.
• บันทึก ติดตาม และรายงานปัญหาของผู้เล่น.
• สนับสนุนงานอื่น ๆ ที่เกี่ยวข้องกับการดำเนินงานของเกม.
• ไม่จำกัดเพศและอายุ.
• ชื่นชอบและคุ้นเคยกับเกมแนว MMO (ผู้เล่นเกม RO จะได้รับการพิจารณาเป็นพิเศษ).
• ยินดีรับนักศึกษาจบใหม่.
• มีความรู้ภาษาจีนในระดับดี หรือจบการศึกษาจากประเทศจีน จะได้รับพิจารณาเป็นพิเศษ.
• มีความรับผิดชอบ มีทักษะการสื่อสารที่ดี และชอบปฏิสัมพันธ์กับผู้เล่น
• สถานที่ทำงาน พระราม9
• ทำงานสัปดาห์ละ 5วัน.
• เงินเดือน: สามารถพูดคุยและพิจารณาตามประสบการณ์และความสามารถ.
• ถ้าคุณรักเกม ชอบช่วยเหลือผู้อื่น และอยากเป็นส่วนหนึ่งของโลกเกม.
• เรายินดีต้อนรับคุณเข้าสู่ทีมของเรา
• สนใจส่งเรซูเม่มาทางอีเมล์: [email protected].
• เบอร์โทร/Line 0957081268.

Experience:

No experience required

Skills:

Python, SQL, Database Administration, English, Thai

Job type:

Full-time

• Guide and train new customers to confidently use our system.
• Monitor customer activity, troubleshoot basic issues, and coordinate with internal teams.
• Analyze and manage customer data to ensure readiness for real-time use.
• Work closely with logistics, operations, and tech teams to deliver a seamless onboarding experience.
• Travel and visit customer sites.
• Experience in Customer Support or Data Analysis is a plus new graduates are welcome to apply.
• Proficiency in Excel and SQL; Python skills are a plus.
• Excellent communication skills in both Thai and English.
• Adaptable, quick to learn, and able to work under pressure.
• Educational background in IT, Computer Science, or related fields is preferred.
• Allows you to apply your skills in data, technology, and customer service.
• Supports your personal and professional development.

Experience:

1 year required

Skills:

Customer Relationship Management (CRM), English

Job type:

Full-time

• Answer all online chats regarding product information and general client concerns in a timely and professional manner.
• Responsible for all online orders (Lazada/Shopee, own website). Order processing, monitor fulfilment of delivery and product returns.
• Coordinate with marketing team to assist in generating pre or post live promoting artworks such as banner.
• Handle customer complaints, provide appropriate solutions and alternatives within designated time limits, and resolve the problem with best solution.
• Assist Ecommerce team to ensure all products information such as pricing, promotion, stocks level, layout, and images are up to date and available-to-sell.
• Support uploading of product listings including content for various marketplaces such as Shopee, Lazada, as well as the company's e-commerce website.
• Check and consolidate orders to warehouse department at the end of the day without errors.
• Assist in Returns and Replacements as needed.
• Other related operational tasks such as logistics-related matters to ensure smooth running flow for the e-commerce business.
• Perform other duties as assigned.
• Bachelor s degree in Business Administration or related field.
• Minimum 1-year experience in Social Media Admin or Customer Service.
• Proficient in using Social Media platform (especially Facebook, Instagram, Line, Shopee, Lazada).
• Preferably to have knowledge on v-lookup and pivot table.
• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities.
• Must be sales enthusiast and passionate about convincing potential customer to purchase our products.
• Ability to work in a high-energy, fast paced environment and easily adapt to change.
• Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills.

Experience:

1 year required

Skills:

XML, Spanish, English

Job type:

Full-time

• Respond to customer inquiries via chat, email, and phone in a timely and professional manner.
• Owning customer issues and requests from initial report to resolution, collaborating cross-functionally to address each request, and communicating with customers regularly regarding incidents or requests status.
• Work closely with product or engineering teams to escalate and resolve issues, providing detailed feedback and insights.
• Provide clear and concise updates to customers regarding the status of their issues, ensuring they are kept informed throughout the resolution process.
• Log and track all support requests in the CRM and ticketing system, ensuring accurate and detailed documentation of issues and resolutions.
• Act as a liaison between customers and product teams to provide feedback on product features, usability, and potential areas for improvement.
• Provide after-hours and on-call support as needed through live chat or impromptu live support requests.
• Handling customers with a consummately professional attitude.
• Other tasks assigned by the CEO and Management.
• Spanish Speaking - Must.
• 1-5 years related to customer support experience.
• 1+ years of technical support experience is a plus.
• Excellent written and verbal English communication skills, with the ability to explain technical issues to both technical and non-technical audiences.
• Understanding of common operating systems (Windows, MacOS) and Software applications.
• Basic troubleshooting knowledge about issues related to bugs, web applications, databases, APIs, simple scripts, XML feeds and others is preferred.
• Familiarity with ticketing platforms - experience with support ticketing systems such as Jira, ServiceNow, Zendesk or similar.
• Able and comfortable working in the time allocation.
• Proven leadership skills in both independent and team environments.
• High energy levels, a high degree of integrity, self-motivation, positive attitude, proactive approach to work, and confidence.
• Demonstrated success in a B2B sales environment.
• A degree in Computer Science, Information Technology, or a related field is a plus. Relevant certifications (e.g., ITIL, AWS, etc.) are also a plus.
• Working with Manatal.
• This role is based at our Bangkok office in the heart of the city center.
• As a team of diverse cultures and nationalities, English language proficiency is required.
• We enjoy collaborating in person, and the team is working on-site.
• Why you'll enjoy working with Manatal.
• Well-funded start-up backed by Surge & Sequoia.
• Be part of one of the fastest-growing B2B SaaS start-ups in the region.
• You will be collaborating with talented individuals in the industry.
• Join a lively and highly international team.
• Indulge in a challenging and innovative working culture.
• Attractive medical healthcare plan.
• Personal development allowance.
• 2 weeks of work from anywhere per year.
• Regular fun team-building activities.
• Company trip.
• Apply on our Careers Page.
• https://www.careers-page.com/manatal/job/3W5R45VV.
• Watch our Demo.
• https://www.youtube.com/watch?v=-GG1GqXkAKQ.
• https://www.youtube.com/watch?v=VjinpYMUMoc.
• Manatal Hiring.
• At Manatal, we are dedicated to building an intuitive AI-powered application tracking system to streamline and transform the entire hiring and recruitment process.
• We are devoted to attracting the best talent worldwide to join our team and take pride in being an equal-opportunity workplace. We are committed to equal employment opportunities regardless of religion, race, ethnicity, ancestry, national origin, gender, gender identity, sex, sexual orientation, marital or parental status, disability, age, citizenship or other class protected by applicable law.

Skills:

Human Resource Management, IC License, English

Job type:

Full-time

• Serve as primary contact person in handling inbound & outbound services for all enquiries, service requests and complaint handling from end customer, agents, business partners, etc. both of voice and non-voice services in daily to urgent and complex issues.
• Handle and resolves complicated complaint, discrepancies and clarifications needed with a level of service that exceeds customers expectations.
• Work with other departments and business partners for any service requirements requi ...
• Provide feedback / suggestion to Senior team members for any service need to be improved.
• Seize opportunities to upsell products when they arise.
• Build sustainable relationships and engage customers by taking the extra mile.
• Support the project implementation and perform any extra job assigned.
• Provide the case handling consultation to junior staff for the superior service with accuracy to the customer.
• Being a mentor for staff and new joiners.
• Bachelor or higher degree in business computer, marketing, organizational psychology or human resource management.
• IC License is a plus.
• At least 3-5 years experiences in customer service or customer experience related fields.
• Broad knowledge and experience in life insurance is required.
• Excellence communication in both Thai and English..

Experience:

6 years required

Skills:

English

Job type:

Full-time

• Bachelor's degree or equivalent practical experience.
• 6 years of experience with cloud native architecture in a customer-facing or support role.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.
• Experience with cloud infrastructure engineering, on-premise infrastructure engineering, virtualization, or containerization platforms.
• Ability to communicate in English and Thai fluently to support client relationship management in this region.
• Experience in migrating applications and services to cloud platforms.
• Experience with security concepts such as encryption, identity management, access control, attack vectors, and pen testing.
• Experience with networking concepts such as software-defined networking, routing, virtual private networks, load balancers and firewalls.
• Experience prospecting, and building and maintaining customer relationships from scratch.
• Passion for building Greenfield territories.
• When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.
• In this role, you will collaborate with technical Sales teams to highlight the benefits of Google Cloud for customers. You will understand client needs, design innovative cloud solutions, lead proof-of-concept and address technical issues. With your communication skills, you will present tailored solutions that align with business goals.
• Google Cloud accelerates every organization s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
• Identify and qualify business opportunities in collaboration with the team, analyze key customer technical objections and develop strategies to overcome technical blockers.
• Leverage enterprise infrastructure modernization expertise to support technical relationships with customers through technology advocacy, bid support, product briefings, proof-of-concept work, and collaboration with product management to prioritize impactful solutions.
• Implement Google Cloud products to demonstrate and prototype integrations with customer and partner environments.
• Lead customers through assessments of legacy application environments and recommend prioritization roadmaps for infrastructure and application modernization.
• Develop integration strategies, enterprise architectures, platforms, and application infrastructure to successfully implement complete solutions on Google Cloud.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Skills:

English

Job type:

Full-time

• Communicate with customers via phone, email, and chat.
• Provide accurate information about products, payments and refunds.
• Collaborate with internal departments to fulfil customer needs.
• Minimum 1 year of customer service experience.
• Fresh graduate also welcome.
• Fluent in English.
• Excellent verbal, written, and interpersonal skills.
• Ability to multi-task, organize, and prioritize efficiently.
• Flexible with rotational shifts, including nights and overnights.
• Available to start immediately.

Skills:

Compliance, Research, Human Resource Management

Job type:

Full-time

• Plan, manage, and develop employee welfare systems to ensure they are appropriate, fair, and aligned with organizational goals..
• Coordinate, implement, and promote internal activities that foster positive employee relations, such as birthday celebrations, CSR initiatives, and projects like Sahapat Massage by the Blind..
• Monitor and process documentation related to welfare disbursement for employees in both regular and emergency cases, such as work-related accidents, death, or natural d ...
• Oversee and manage welfare expenses, including but not limited to employee uniforms, annual vaccinations, health check-ups, employment of persons with disabilities, medical reimbursements, and life and accident insurance..
• Collect data, documentation, and relevant information in cases involving employee complaints or disciplinary actions to support management decision-making..
• Support the revision and improvement of company rules and regulations to ensure compliance with labor laws and government mandates..
• Provide consultation and organize labor relations initiatives that enhance mutual understanding between employees and the company..
• Prepare communication materials and manage channels and venues for welfare and labor relations activities..
• Research, analyze, and recommend enhancements to welfare programs such as hotel accommodation allowances, healthcare benefits, and workplace health facility improvements to meet current needs and trends..
• Bachelor's or Master's degree in Human Resource Management, Political Science, Law, or a related field.
• Minimum of 2 - 5 years of experience in labor relations or employee welfare administration.
• Solid knowledge of labor laws, social security regulations, and relevant compliance standards.
• Strong communication, coordination, negotiation, and problem-solving skills.
• Proficiency in Microsoft Office and HR-related systems.
• สอบถามข้อมูลเพิ่มเติม หรือ Line สอบถามข้อมูล.
• บริษัท สหพัฒนพิบูล จำกัด(มหาชน).
• โทร.
• Email: [email protected].

Experience:

1 year required

Skills:

Video Editing, Social Media Management, Customer Relationship Management (CRM), Thai, English

Job type:

Full-time

• Achieve Sales and/or Marketing objectives as set out by the company, and assist in day-to-day retail showroom operations.
• Provide exceptional customer service in presenting brand & product, and resolving client objections and concerns.
• Establish and Maintain long-term customer relationships, by developing new customer base and institutional accounts.
• Generate and edit diverse content, spanning graphic design and written materials.
• Design, create and maintain digital marketing efforts including website and social media platforms.
• Pleasant personality and excellent communication skills.
• Highly self-motivated and responsible team player.
• Well-groomed, with a good sense of refinement.
• Ability to work on rotation including weekends.
• Piano-playing and/or appreciation for music & arts.
• Flat hierarchy with emphasis on open communication.
• Dynamic and supportive environment with focus on self-development.
• Competitive remuneration in line with performance and skill-set.