Filter Jobs

Skills:

Good Communication Skills, Japanese, Korean

Job type:

Full-time

• Welcome the customers and provide information about ICONSIAM.
• Coordinating with the various departments to provide customers with more convenient services.
• Oversee and facilitate all aspects of the Thailand and foreign customers.
• Hours of operation: working 5 days/week.
• 00 a.m.-20.00 p.m.
• 00 a.m.-22.00 p.m.
• Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
• Bachelor's degree in Liberal Arts, Humanities: Major in Chinese, Japanese, Korean / New Graduates are welcome.
• Good communication skills in both English and 3rd Language [Chinese, Japanese, Korean ].
• Good interpersonal skill and service mind (Consider from the good personality first).
• If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
• Able to work in shift time.
• If you are passionate about delivering outstanding customer service and contributing to the success of a dynamic organisation, we encourage you to apply for this exciting opportunity.
• Interested person may send your resume to [email protected]
• or contact to.

Job type:

Full-time

• ออกแบบและสร้างสรรค์แคมเปญโฆษณา Project ทางการตลาดต่างๆ ร่วมกับหน่วยงานที่เกี่ยวข้อง เพื่อส่งเสริมการตลาด เพิ่มยอดขายของผลงานเพลงและศิลปิน.
• วิเคราะห์แนวโน้มของตลาดด้านเพลง เช่น Digital Marketing, Social Media Platform เพื่อส่งเสริมยอดขาย ขยายฐานผู้ฟังและแฟนคลับของศิลปิน.
• บริหารจัดการงบประมาณด้านการตลาด.
• พัฒนาและรักษาความสัมพันธ์ที่ดีของค่ายเพลง ศิลปิน หน่วยงานที่เกี่ยวข้อง และ Partners ทั้งเก่าและใหม่.
• ประสานงานกับฝ่ายผลิต (เช่น การผลิตเพลง และมิวสิกวิดีโอ) ค่ายเพลง และหน่วยงานที่เกี่ยวข้อง.
• จบการศึกษาระดับปริญญาตรีสาขาการตลาด หรือสาขาอื่นที่เกี่ยวข้อง.
• มีประสบการณ์ด้านการตลาด ในอุตสาหกรรมเพลงหรือบันเทิง และมีความเข้าใจในการสร้าง Marketing Plan เพื่อโปรโมทอัลบั้ม ซิงเกิล และกิจกรรมต่างๆ ของศิลปิน.
• มีความรู้เรื่องเพลง สนใจในธุรกิจวงการดนตรี.
• มีประสบการณ์บริหาร และจัดการโครงการได้อย่างมีประสิทธิภาพ มีทักษะด้านการนำเสนอที่ดี.
• มีทักษะความเป็นผู้นำ การบริหารจัดการ และการทำงานร่วมกับผู้อื่นได้ดี.
• มีความสามารถในการสื่อสารกับลูกค้าและพันธมิตรทางธุรกิจได้อย่างมีประสิทธิภาพ.

Skills:

Social media

Job type:

Full-time

• Customer Interaction - Respond to customer inquiries via email, phone, chat, or social media promptly and professionally.
• Order Management - Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
• Issue Resolution - Address and resolve customer complaints or issues, such as defective products or delivery problems, ensuring a satisfactory outcome.
• Feedback Collection - Gather customer feedback to improve products, services, and the overall customer experience.
• Knowledge Sharing - Stay updated on product knowledge and policies to provide accurate information to customers.
• System Navigation - Utilize CRM software to document, track, and manage customer interactions and profiles.
• Collaboration - Work with other departments, like logistics or operations, to ensure customer needs are met.
• Sales Support - Advise customers on product choices, promotions, and features to support sales efforts.
• Follow-up - Conduct follow-up communications to ensure that customer issues have been resolved to their satisfaction.

Skills:

English

Job type:

Full-time

• Answer phone calls and provide information or support to customers.
• Issue and manage membership cards.
• Process product returns and refunds.
• Manage customer reward points and loyalty program.
• Prepare and issue tax invoices.
• Provide baggage deposit service for customers.
• Assist with VAT refund process.
• Make clear and professional in-store announcements.
• Coordinate product repairs with relevant departments.
• Help customers who have lost or forgotten their belongings.
• Receive and report customer complaints.
• Build and maintain good relationships with customers.
• Coordinate with the sales team for international customers.
• Good communication and interpersonal skills.
• Service-minded, responsible, and detail-oriented.
• Able to speak clearly and confidently (for announcements).
• Basic computer skills.
• English communication skills (other languages are a plus).
• Experience in customer service is an advantage.

Experience:

3 years required

Skills:

Finance, eCommerce, English

Job type:

Full-time

• Respond promptly and effectively to clients inquiries via calls, chats, and emails.
• Listening to the client attentively, troubleshooting, providing accurate information, and issuing solutions.
• Facilitating a seamless flow by acting as a liaison between clients and internal teams.
• Proactively gather client feedback, analyze trends, and identify where to improve our service.
• Collaborating cross-function with other departments, such as Stores Team, Finance, Communications, and Operations.
• Back office - Ecommerce Orders Management.
• Oversee the order management function and order validation process.
• Monitoring Warehouse picking and packing process. Ensure all orders are fulfilled and dispatched within provided lead time.
• Fully in charge of all return and exchange orders by following the internal procedures and processing them in a timely manner.
• Efficiently manage and track orders, to ensure smooth processing and timely delivery.
• Regularly connect with external couriers for shipment management.
• Reporting.
• Provide a report on inquiries and client trends, along with analysis, on a monthly and yearly basis.
• Analyze and report on the performance of each communication channel.
• The successful candidate for this role must flexibility in terms of time management and availability. A Customer Service Associate will be expected to work on the weekends and public holidays, as well as be open to working in shifts.
• At least 3 years of experience with proven skills in a customer services area or related field.
• Fluent in both spoken and written English and Thai.
• Service-minded and detail-oriented.
• Problem-solving skills.
• Effectively manage stress and skillfully navigate complex situations.
• Exhibits emotional resilience.
• Strong passion for our House.
• Intermediate proficiency in Microsoft tools and applications.
• Experience in back-office management (Ecommerce Systems) will be an advantage.
• Experience in the luxury retail industry will be an advantage.
• Good Team player.

Experience:

No experience required

Skills:

English, Thai

Job type:

Full-time

• Customer Service.
• Event Coordination.
• Partnership Development.
• Organize and manage events outdoors.
• Prepare equipment and ensure all necessary materials are available.
• Act as a game master and facilitate event activities.
• Handle service providers and coordinate logistics.
• Take care of partners and maintain good relationships.
• Develop and manage partnerships with vendors and event organizers.
• Animate events with an engaging and lively voice; must be comfortable acting as an MC or speaker in English and Thai.
• Manage teams and coordinate event staff effectively.
• Ensure smooth execution of all customer interactions..
• Experience in event organisation is preferred.
• MC speaker.
• Organising tour..
• Proficient in both English and Thai, must be a Thai National.
• Strong organizational and customer service skills.
• Team player.
• Comfortable coordinating bookings with service providers and performers.
• Flexible and responsive to messages outside of office hours.
• Ability to ride a scooter is a plus.
• Company phone provided.
• Travel and event expenses covered.
• Competitive salary and opportunities for growth within the company.
• Free team lunch every Friday..
• Website TB: https://bkkfrenchtouch.com/best-team-building-in-bangkok/.
• Website AA: https://bkkfrenchtouch.com/gallery/amazing-race-bangkok/.
• Website Detective dash: https://www.detectivedash.com/.
• Website Cooking Class: https://bkkfrenchtouch.com/gallery/cooking-class-bangkok/.
• If you want to check our whole range of services and activities: https://bkkfrenchtouch.com/party-planner-in-thailand/.

Skills:

Project Management, Analytical Thinking, Negotiation, English

Job type:

Full-time

• Oversee customer inquiries related to application usage, technical issues, and troubleshooting.
• Lead and train a team of customer service representatives and support specialists.
• Identify common customer pain points and collaborate with the development team for application enhancements.
• Develop and implement customer service policies to improve user experience.
• Ensure timely and effective resolution of customer concerns.
• Monitor team performance and provide feedback for improvement.
• Monitor KPIs (e.g., customer satisfaction scores, response times, and resolution rates) and report insights.
• Handle escalated issues and complex customer concerns efficiently.
• Bachelor s degree or Master s degree in S/E commerce, Business management, International Business, Marketing and Project Management.
• Minimum 5 years of hands-on experience in Retail operation or customer relationship management area.
• Minimum 3 years in e-commerce platform is a plus.
• Strong background or experiences in business planning, managing the business commercial deals.
• Strong entrepreneurial mindset.
• Proven critical and analytical thinking skill.
• Communication skill with excellent English proficiency.
• Negotiation and persuasion skill.
• Excellent organization skill.
• Impeccable presentation and interpersonal skill.

Skills:

Oracle, SAP, ERP, English

Job type:

Full-time

• Evangelizing Service Cloud value to customers (including c-level execs and IT) and field teams.
• Business requirements assessment and delivery of findings including key pain points, proposed solutions to meet business needs, and ROI where applicable.
• Development of a technical sales strategy.
• Configuring and effectively demonstrating our solutions in a way that closely reflects each customer s business (tailored demonstrations).
• Discussing and proposing solution architecture that includes common call center infrastructure integration, back-office system integration, and workflow process definition.
• Working well in a matrix organization, including AE field sales, SE service executives and implementation partners.
• Execute enablement activities (Webinars, Best Practices, Knowledge Share, etc.).
• The Service Cloud Solution Engineer works closely with Field Sales teams and Service Cloud Account Executives, their peers, and product management to deliver the appropriate solution and establish credibility and trust with the customer.
• Deep functional understanding of call centre/contact centre operations and processes.
• Curiosity and energy - ability to understand the customer s true pain points and apply our.
• Ability to work as part of a team to tackle technical problems in multifaceted environments.
• Ability to multi-task, work in a fast paced team environment, understand and be responsive solutions creatively to establish a differentiated architecture and solution.
• Ability to travel (up to 50% depending on location and assigned teams).
• Knowledge of related applications, relational database and web technology.
• Application configuration experience (applied understanding of setups / configuration of to customer needs, work under tight deadlines, work independently, and a willingness to take ownership of problems Contact Center related technology CRM solutions).
• English and Thai language business fluency.
• Skills Desired.
• Previous experience as a Sales Engineer/Architect for a CRM company or similar technology.
• Understanding of the Service Cloud product suite and platform would be advantageous.
• Basic programming experience in HTML and other web based technologies is an advantage.
• Workflow / BPM / integration experience.
• Past experience with one or more of the following CRM solutions: RightNOW, Microsoft, Siebel, Oracle on Demand, SAP, Pegasystems, Kana, ServiceNow.
• Contact or call center-based applications experience is beneficial (Remedy, Clarify, Vantive, Aspect, Gensys, Avaya, Cisco, Interactive Intelligence, Verint, NICE).
• Field-service applications experience is nice to have (Oracle, SAP, Clicksoftware, ServiceMax, TOA).
• Back-office / ERP system understanding - order management, accounts receivable /payables, collections, contracts (service), installed base.
• Experience working with a J2EE architecture: Java, XML, JSP, HTML, and SQL.
• Experience with relational databases including Oracle and/or Microsoft SQL Server.
• AI and Generative AI experience.
• LI-Y.
• Accommodations.
• If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
• Posting Statement.
• Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Experience:

No experience required

Skills:

Good Communication Skills, English

Job type:

Full-time

• Confidently and knowledgeably provide the full suite of DHL customer service offerings (e.g. booking, enquiries, shipment status, tracking etc.) to all parties contacting DHL via the customer service hotline and other contact modes.
• Accept and register bookings for DHL services.
• Offer alternatives to customers and potentially turn information calls into sales leads.
• Identify and promote areas with potential for revenue generation to cross-sell, upsell services including value added services (e.g. SI: Shipment insurance, TDD: Time Definite Delivery, EXT: Extended Liability etc.).
• Respond to customers consistently and confidently by providing accurate information in all areas such as custom requirements, transit time and prices.
• Enhance service experience in DHL by exercising professionalism and empathy when dealing with each individual customer s varying needs and demands.
• Liaise with other departments and Operations on quick and efficient resolution of customer issues and queries.
• Bachelor Degree in Business Administration, Business English or related field.
• Good command of English.
• Telephone and Communication skills.
• Willing to work in shift.
• Experienced in Call Center would be an advantaged.

Experience:

3 years required

Skills:

Good Communication Skills, Enthusiastic, Work Well Under Pressure, English

Job type:

Full-time

• Sales & Leadership Training Programs.
• CRM Solutions (implementation, configuration, training & support).
• Business Consulting Services & Assessment Tools.
• You ll be part of a dynamic team that values continuous learning, innovation, and a collaborative work environment.
• We are seeking a dynamic and enthusiastic Telemarketing Executive to join our growing team. You will play a key role in generating new leads and supporting the sales team through outbound calling, client follow-ups, and appointment setting.
• We welcome both full-time and part-time applicants, and are looking for someone who can start immediately.
• Make outbound calls to potential clients to introduce OPTIMA s services and generate new leads
• Schedule meetings or demo appointments for the sales team
• Maintain accurate records of customer interactions using our CRM system
• Conduct follow-up calls and nurture client relationships
• Collaborate with the marketing team for campaign follow-ups
• Provide feedback and insights on customer needs and market trends.
• Bachelor s degree in any field (Business, Communication, or Marketing is a plus).
• 1-2 years of experience in telemarketing, telesales, or customer service.
• Experience in a consulting or B2B environment is an advantage.
• Excellent communication skills in Thai (English proficiency is a plus).
• Confident phone manner and persuasive communication style.
• Familiarity with CRM tools (e.g., PipeDrive or similar platforms).
• Strong attention to detail and organizational skills.
• Self-motivated with a target-oriented mindset.
• Friendly, professional, and proactive attitude.
• Competitive base salary with performance-based incentives.
• Flexible working options (Full-time or Part-time).
• Immediate start opportunity.
• Structured training and onboarding.
• Opportunities to grow within the Sales & Digital Solutions team.
• Fun, energetic, and supportive work culture.
• Career development in a consulting and training environment.

Job type:

Full-time

• Responsible for daily operational performance management and ensure both contractual and operational KPIs are met (responsibility of delivering the service within agreed deadlines and at the required quality).
• Review Journals, Reconciliations, Reports and Analysis. Provide Executive Summary and highlights key issues to the client s senior stakeholders.
• Provide accounting support in the following areas, but not limited to, GL, AP, AR, Inventory, Fixed Assets, journal entry, reporting & analysis, reconciliation, cash ma ...
• Act as an escalation point for all Record-to-Report related issues raised by the client. Analyze complex financial records and reports. Ensure fast resolution of these issues.
• Communication with the client to ensure that the proper department complies with the latest changes in the procedures.
• Develops good client relationships and good relations with the colleagues.
• Lead client meetings to discuss performance and address issues as required.
• Actively seeks opportunities for Continuous Improvement initiatives to improve collection-related processes, services and deliverables to the client.
• Prepares forecasts / budget for the Team.
• Prepare regular / daily reports.
• Complies with all client published policies and procedures and any legal and regulatory requirements that the company is obliged to adhere to.
• Manage and develop highly engaged team - hiring, training, coaching, task planning & workload distribution.
• Assists in the creation of Performance Improvement Plans (PIPs) for team members not meeting expected production or quality targets, monitors program for a defined period.
• Facilitate the operational Change Request (CR) process.
• Educational Qualifications.
• CPA required;.
• Graduate of Accounting or Finance-related courses.
• Others.
• Strong analysis skill and accounting knowledge.
• BPO experience an advantage but not required.
• Proficient in MS Office (particularly Excel and Powerpoint), Oracle or any accounting-related ERPs.
• Strong verbal and oral communication & client-facing skills.
• Minimum 10 years experience in the finance and accounting field; preferably with experience in record-to-report processes/FP&A;.
• At least 6 years of Finance and Accounting managerial experience is required.
• Positive approach in supporting customer & company needs.
• With managerial or supervisory experience, must be able to lead a team of supervisors/team leads.
• Goal-oriented individual with strong time and task management.
• Organized and methodical person with logical approach in addressing issues and strong analytical skills.
• Ability to solve urgent matters and work under pressure.
• Ability to impose a proactive spirit in the team.
• Flexibility, especially in the period of month/quarter/year-end closing.

Experience:

5 years required

Skills:

Business Statistics / Analysis, Industrial Engineering, Analytical Thinking, Own Transportation and Driving Licence, Leadership Skill, English, Thai

Job type:

Full-time

• Collaborate with the executive team to develop and execute business strategies that align with company objectives.
• Drive growth initiatives, operational innovations, and competitive positioning in the laundromat industry.
• Establish key performance indicators (KPIs) and track performance to ensure business sustainability and profitability.
• Develop and implement new business models and expansion strategies to enhance franchise and company-owned operations.
• Operations Management.
• Oversee the end-to-end operations of both DODO and COCO stores, ensuring seamless execution of daily activities.
• Develop and standardize processes for store management, service quality, and customer experience.
• Optimize supply chain, logistics, and maintenance operations for efficiency and cost-effectiveness.
• Implement automation and technology-driven solutions to streamline operations.
• Ensure compliance with all regulatory and safety standards.
• Financial Oversight.
• Work closely with the CFO to manage P&L, budgeting, and financial planning.
• Optimize operational costs while maximizing revenue and profitability.
• Implement performance-based financial models for franchisees and internal teams.
• Analyze financial reports and operational metrics to drive decision-making.
• Leadership and Team Development.
• Build and lead a high-performing operations team, fostering a culture of excellence and accountability.
• Provide mentorship and guidance to franchise partners and in-house store managers.
• Develop training programs to enhance staff capabilities and ensure consistency across all locations.
• Encourage a proactive and problem-solving mindset among team members.
• Innovation and Business Development.
• Identify and implement new initiatives to enhance business operations and customer satisfaction.
• Leverage technology to enhance customer engagement, payment systems, and service efficiency.
• Explore strategic partnerships and collaborations to drive growth and market expansion.
• Bachelor s degree in Engineering (Industrial Engineering preferred) or a related field.
• Graduated from top-tier universities such as Chulalongkorn University, KMUTT, Chiang Mai University, or equivalent.
• 5-10 years of experience in operational management, preferably in industries related to service operations, engineering-based business models, or retail operations. Cross-industry experience is preferred.
• GPA of no less than 3.00.
• Direct experience managing a team of at least 10 direct reports, with a strong ability to prioritize tasks, make minute-to-minute decisions, and manage general operations effectively.
• Proven track record of driving operational efficiencies, business growth, and team leadership.
• Strong analytical, problem-solving, and decision-making skills.
• Ability to adapt and thrive in a dynamic, fast-growing business.
• Excellent communication, negotiation, and stakeholder management skills.
• Master s degree in Business Administration, Branding and Marketing, Engineering Management, or a related field.
• Experience working across multiple industries, particularly in FMCG, manpower management industries, food & beverage, or retail industry.
• Familiarity with technology-driven solutions and digital transformation in operations.
• Salary range: THB 70k - 80k per month.
• Officer-level performance-based KPI incentives.
• Bonus structure: Corporate Performance Bonus, Individual Performance Bonus, and Growth Bonus.
• Browny s Employee Benefits include birthday leave, recreational bonus, free wash & dry service, group health insurance, bereavement support, allowances, and more.
• This role offers an exciting opportunity to lead and innovate within a rapidly growing laundromat business. If you are a strategic thinker, results-driven leader, and passionate about operational excellence, we encourage you to apply.

Skills:

Product Owner, Market Research, Research

Job type:

Full-time

• Define and execute the product implementation and expansion for Big C Gift Card and other digital products in alignment with business objectives and client needs.
• Lead the end-to-end lifecycle of a product, from conception to launch, including market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch.
• Collaborate with cross-functional teams, including technology, marketing, sales, and customer service to ensure a seamless product development process.
• Work closely with the development team to define detailed product requirements and ensure timely, high-quality delivery.
• Communicate product updates, performance, and strategies to stakeholders at all levels, including executives and clients.
• Understand Big C Digital s strategic and competitive position and deliver products that are recognized as the best in the industry.
• Drive user experience improvements and product enhancements to ensure clients satisfaction.
• Bachelor's or master's degree in Computer Science, Business Administration, Marketing or a related field.
• At least 3-5 years of experiences in Product Owner.
• Have knowledge and understanding of Payment and Digital Services Systems (IT Solution).
• Have ability to analyze and manage sales operations to achieve the company's goals.
• Good at communication, presentation and public speaking skills.

Skills:

Assurance, Legal, Accounting, Laos, English

Job type:

Full-time

• Identify new Chinese clients and services for PwC Thailand through multiple channels and within diverse industries (commercial banks, industrial zones etc.).
• Coordinate with PwC Mainland China, Hong Kong and Taiwan to develop business and service opportunities for Thailand inbound and outbound investments.
• Liaise with professional staff across lines of services at PwC Thailand (Assurance, Tax & Legal, Deals and WMS) and introduce new service opportunities.
• Arrange and run Chinese client meetings to introduce PwC Thailand s services and products, and explore new business opportunities.
• Be the coordinator of specific projects or engagements: work alongside professional staff and communicate with Chinese-speaking clients.
• Support the Mekong Region s China Business Desk members in Laos and Cambodia in identifying and following up on new opportunities.
• China Business Desk operations.
• Provide assistance to the China Business Desk leader on Chinese business strategies and follow up on activities in business plans.
• Manage the Mekong Region s China Business Desk members, including assigning tasks and providing overall guidance.
• Hold China Business Desk monthly meetings - prepare and lead discussions, invite speakers from different teams, circulate minutes etc.
• Arrange, manage and run seminars (online or in-person) for Chinese investors.
• Liaise with different lines of services to introduce Chinese clients to Thailand s investment environment, Thai tax and legal requirements and current accounting regulations.
• Post articles in Chinese on PwC s WeChat account, such as tax and legal insights, activity and M&A market information and updates to accounting rules.
• Translate publications, newsletters and think pieces into Chinese.
• Manage ad hoc China Business Desk tasks.
• Skills and qualifications.
• Bachelor s degree in Finance, Business Administration or Law.
• Experience in business development, auditing, consulting or working within a law firm would be an advantage.
• Excellent verbal and written communication skills in Chinese and English.Good at stakeholder management and negotiations.
• Excellent presentation skills.
• Preferred qualifications.
• Hold a CFA/CPA certification (or equivalent), or a lawyer s licence.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
• Required Skills.
• Optional Skills.
• Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Case Development, Business Development, Business Expansion, Business Partnering, Business Presentations, Business Requirements Analysis, Client Management, Client Prospecting, Coaching and Feedback, Communication, Compensation Strategy, Contract Negotiation, Creativity, CRM Software, Customer Acquisition, Digital Business Development, Distribution Channel Performance, Embracing Change, Emotional Regulation, Empathy, Executive Negotiation {+ 35 more}Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Available for Work Visa Sponsorship?.
• Government Clearance Required?.

Experience:

8 years required

Skills:

Sales, Financial Analysis, Python

Job type:

Full-time

• Bachelor's degree or equivalent practical experience.
• 8 years of experience in media analytics, advertising sales, digital media and marketing, consulting, or financial analysis.
• Experience with programming languages such as Python or R for data analysis and modeling.
• Preferred qualifications:Master's degree in Statistics, Econometrics, Data Science, Mathematics, or a related quantitative field.
• Experience with various MMM techniques (e.g. Bayesian MMM, time series regression, Machine learning).
• Experience in developing and implementing MMMs in a business environment, with understanding of statistical modeling techniques, including regression analysis, time series analysis, and causal inference.
• Understanding of the digital advertising and measurement ecosystem (e.g. attribution, experiments, data clean rooms, server-side API).
• Excellent communication skills, with the ability to present complex information to senior and C-level stakeholders.
• Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the direc tion and the strategy for how their advertising can reach thousands of users.As a Marketing Mix Modeling (MMM) Specialist at Google, you will play a pivotal role in empowering our clients to optimize their marketing investments through advanced statistical modeling and data-driven insights. You will be a trusted advisor, guiding clients through complex MMM analyses, translating technical findings into business strategies, and influencing executive-level decision-making. You will be responsible for driving the adoption of measurement methodologies and fostering a culture of data-driven marketing within Google and our client ecosystem.Our Large Customer Sales teams partner closely with many of the world's biggest advertisers and agencies to develop digital solutions that build businesses and brands. We enjoy a bird's eye view on the massive transformation occurring as advertising shifts to mobile and online platforms. We're uniquely situated to help shape how companies grow their businesses in the digital age. We advise clients on Google's broad range of products across search, video and mobile to help them connect instantly and seamlessly with their audiences.
• ResponsibilitiesLead Marketing Mix Modeling (MMM) Modeling and Analysis by consulting on MMM models using Python, R, or other statistical tools. Conduct analysis of marketing data to identify key drivers of performance and provide recommendations. Guide customers through modelling discussions, explaining statistical concepts to both technical and non-technical audiences.
• Serve as a consultant to clients, advising on measurement strategies and best practices. Build and maintain relationships with key stakeholders, including marketing executives and agency partners.
• Collaborate with sales, product, and customers teams to drive momentum on MMM conversations and unblock where needed. Partner with cross-functional teams to develop and implement new measurement methodologies and tools.
• Identify opportunities to improve Google's MMM capabilities and drive innovation in the field. Advocate for the adoption of advanced measurement techniques within the industry.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See alsoGoogle's EEO Policy andEEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing ourAccommodations for Applicants form.

Experience:

3 years required

Skills:

Salesforce, Oracle, Software Development, English, Vietnamese

Job type:

Full-time

• Relationship Management: Develop and maintain relationships with key business and IT partners to understand their goals and priorities..
• Value Realization: Help customers achieve their business outcomes by coordinating Signature Success services, providing proactive feature guidance, and advising on new Salesforce releases..
• Technical Expertise: Act as a trusted advisor on the Salesforce platform, with a specific focus on Mulesoft integration capabilities or equivalent enterprise integratio ...
• Proactive Support: Identify potential challenges and risks, reinforce the value of technical recommendations, and proactively set customers up for success..
• Incident Management: Provide regular updates and communications during infrastructure service degradations, partnering with internal teams for resolution. Track root cause analysis and communicate findings to customers..
• Advocacy: Act as a customer advocate during the triage and resolution of high-severity cases..
• Value Communication: Clearly communicate the value of Signature Success to ensure customer renewals..
• Collaboration: Work closely with internal teams (e.g., Support, Product, Sales) and external partners (including ISVs) to address customer needs..
• 3-5+ years of experience working with the Mulesoft Anypoint Platform.
• OR (if no direct Mulesoft experience): 3-5+ years of hands-on experience with Oracle Integration Cloud, Oracle SOA Suite, and Oracle API Gateway..
• OR (if no direct Mulesoft experience): 3-5+ years of hands-on experience with IBM App Connect, IBM MQ, and IBM Message Broker..
• Cloud Experience: Experience with cloud providers like AWS, Azure, and GCP in the context of integration platforms..
• Web Technologies: Deep knowledge of Internet technologies and protocols such as TLS, HTTP, REST, Webservices, firewalls, web servers, and proxy servers..
• SaaS Connectivity: Experience in connectivity with Enterprise SaaS solutions, including Salesforce, Netsuite, and Workday..
• Containerization: Experience in troubleshooting container and container management technologies like Docker and Kubernetes..
• Experience in Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, 1 or Technical/Solutions Architecture.
• Exceptional communication and presentation skills at all organizational levels, including executive and C-level.
• Ability to analyze technical concepts and translate them into business terms, and vice versa.
• Knowledge of software development processes and design methodologies.
• Experience leading cross-functional teams to resolve customer needs or projects.
• Fluency in English at a business professional level is required.
• Business professional fluency in at least one additional Southeast Asian language: Thai, Vietnamese, Tagalog, or Malay..
• Mulesoft Certified Developer.
• Salesforce Certified Administrator.
• Oracle Integration Cloud Certified Professional (or equivalent Oracle integration certification).
• IBM Certified Specialist - Messaging (MQ) or IBM Certified Solution Implementer - App Connect (or equivalent IBM integration/middleware certification).
• Knowledge of Salesforce products and features, capabilities, best use, and deployment.
• Experience working with Enterprise-level customers..
• In summary, this Mulesoft CSM role at Salesforce requires a technically strong individual fluent in English and at least one specified Southeast Asian language, with excellent communication and relationship-building skills. They need significant experience with enterprise integration platforms (Mulesoft preferred, or equivalent Oracle/IBM stacks), ideally backed by relevant certifications. They must be passionate about customer success, proactive in their approach, and capable of navigating complex technical environments involving integration within the broader Salesforce ecosystem, particularly for large enterprise customers.LI-Y.
• Accommodations.
• If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
• Posting Statement.
• Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Skills:

Salesforce, Cloud Computing, English

Job type:

Full-time

• Manage enterprise organisations across a range of industries to understand their challenges and goals through focused discovery sessions and workshops in both Thai and English.
• Work closely with current customers and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals.
• Build trusted relationship with senior executives and key decision makers across Business and Technology.
• Able to create the first level of Business Architecture and engage Business/ IT on it.
• To develop and deliver innovative custom solutions, including solution concepts to key decision makers to address their business issues and needs aligned to business value.
• Coordinate and lead the entire solution cycle through close collaboration with a broad range of supporting technical and business resources.
• To fully understand and clearly articulate the unique benefits of Salesforce to a wide range of customer stakeholders from front line staff right up to C-level executives.
• Present compelling Salesforce & partner solutions while supporting relationships with customers and partners.
• Display initiative, self motivation and deliver high quality results along with meeting all expectations for both internal and external customers.
• Have a strong interest in growing your career and participating in our internal training programs and mentorship initiatives.
• Must have a proven track record in the development and delivery of differentiated custom solutions and presentations, including technical concepts, to key decision makers to address their business issues and needs.
• Ability to orchestrate a sales cycle which requires involvement of multiple internal and external resources..
• B.S. Computer Science, Software Engineering, MIS or equivalent work experience.
• Exposure to Design Thinking, Consulting methodologies and Enterprise Architecture would be an added advantage.
• A broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service & Support, Marketing and Mobile solutions.
• Business case/value engineering experience to drive compelling points of view.
• Knowledge of related applications, relational database and web technology.
• Solid oral, written, presentation, collaboration and interpersonal communication skills and relationship skills.
• Ability to work as part of a team to solve technical problems in a varied environment.
• Translate these needs into a compelling vision and roadmap for our customers.
• Translating/Presenting/Understanding the unique business requirements of customers within multiple industries.
• Track record of solution engineering, consultancy, delivery or training success for a software solution organisation. We are open to a variety of backgrounds for the role.
• Proven time management skills in a dynamic team environment.
• Ability to work as part of a team to solve problems in varied, fast paced environments.
• Inquisitive, practical and passionate about technology and sharing knowledge.
• Good at searching out information and experimenting, likes to concentrate on a particular topic and to solve puzzles.
• Good at explaining ideas and finding ways to keep people s attention.
• Knowledge of Salesforce will be an added advantage.
• Fluency in Thai and English is a must to communicate with customers.
• Accommodations.
• If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
• Posting Statement.
• At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.
• Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. .
• Salesforce welcomes all.

Experience:

5 years required

Skills:

Finance, Enthusiastic, English

Job type:

Full-time

• Instill an uncompromising culture in which image comes first.
• Acts as role model / brand ambassador in terms of communication, behavior and grooming, whether with internal or external customers, thereby inspiring the teams to do the same.
• Partner proactively and closely with the Visual Merchandising, Style, Retail and Product teams to ensure that window and in-boutique displays consistently reflect the essence of the seasonal collection and that boutique environment is in optimum condit ...
• Nurture harmonious relationships with landlords, PR, Media and local public authority.
• Lead and develop team Foster a culture of excellence in the team and ensures that team members are engaged, motivated and performing their duties in accordance with Chanel vision and mission.
• Dedicate time to people development, with focus on Retail Management.
• Develop team members through identification of strengths and areas of improvement and through individual development plans.
• Work closely with HR on all talent topics, including retention and succession planning.
• Build and update divisional strategy Put together priorities (goals and ways to achieve them) for the year and the forthcoming 3 to 5 years in all key domains, and in line with global and regional strategies.
• Develop that strategy collectively, communicate the strategy clearly to all parties concerned and address related queries.
• Build a client-centric team Drive a client-centric culture to champion long term customer engagement.
• Ensure that the Retail Team pays adequate attention to all levels of clients, and engage them to the brand for the long term.
• Work proactively with the Marketing Team to analyze customer trends, visits, purchases and other behaviors.
• Set high standards in all aspects of customer service. Proactively partners with Training team to address short- comings in customer service identified through client surveys or other feedback.
• Consider all client feedback and sees that all customer service complaints and/or merchandise complaints are handled expeditiously and according to guidelines.
• Properly manage Merchandise & Inventory Work closely with the Product teams to ensure that each boutique is stocked with an appropriate depth and width of merchandise.
• Oversee the buying process including the OTB and provides guidance to the Product team to ensure a good balance between image and commercial needs.
• Encourage active participation from the retail teams during pre and post buy meetings, and mandates providing regular qualitative feedback on products to the Product Team.
• Manage KPIs Work with Retail Management to fulfill Service KPIs, devises strategies to bridge the service gaps, if any.
• With Retail and Marketing teams, drive sales on a daily / weekly / monthly basis for the team. Analyzes variance against sales targets and take appropriate actions.
• Recommend and enhance commission /incentive schemes to achieve short-term and long- term Service and Sales targets.
• Operations Management (with Retail Management) Ensure each boutique maximizes staff strength according to traffic demands and trading patterns.
• Ensure all operational procedures are followed. Partners with Finance Department to regularly review internal controls with regards to protection of company assets, and prevent losses.
• Fosters Close Partnerships Form close partnerships within the division (all direct reports and beyond) and with other divisions (Communications, HR, Finance, DC, IT and F&BP) to best execute and achieve business objectives.
• Develops Watch & Fine Jewelry (with W&FJ Manager) Integrate W&FJ within the division while respecting the specificities (Retail / Marketing / VM / Training) of the W&FJ product category.
• Increase WFJ sales and clients penetration in Fashion through clienteling and retail efforts driving Fashion client conversion.
• Ensure constant focus on the WFJ category in Thailand through leadership messages and support of the category in synergy with Fashion.
• You Are Energised By You are energised by the opportunity to drive and shape the future of our Fashion business in one of Asia (or) SEAA s most sophisticated luxury markets. Leadership and Impact: Further strengthen and develop retail infrastructure, operation and people.
• Visionary and Strategic: Innovate and exhibit traits of entrepreneurship, with the willingness to experiment and try new things.
• People leadership: As a trusted leader of a large organization, you will be energized by setting directions among all functions and executing them with excellence and precision. Your ability to connect different métiers , think analytically, be agile and drive collaboration will be pivotal in leading the fashion business. You will also be leading beyond Fashion as a member of the executive leadership committee, providing thought leadership and inspiring the broader organization. You will embrace opportunities to inspire, mentor and coach others within Fashion and beyond.
• Talent Development: Be a leader and coach, leading the retail operations with exceptional people skills and be a well-rounded team builder who is capable of managing a business through leveraging teams.
• What You Will Bring At least 10 to 15 years of retail management experience managing the operations of an international luxury brand.
• Exposure to buying and merchandising will be preferred, as would a brand centric approach.
• Experience and proven track record of leading a group of luxury brand retail stores in Thailand. Experience in luxury fashion sector will be an advantage.
• Future-oriented strategic vision and acumen, with the ability to communicate the company s vision and to obtain buy in from staff.
• Solid business and general management experience.
• Strong brand development and creative marketing skills.
• Results and bottom line oriented, with strong resource allocation skills.
• Enthusiastic, energetic, and ability to create an environment that demands high standards, yet also fosters a highly positive employee attitude.
• A progressive management style and develops people effectively.
• Openness to change, collaborate and a team player.
• Agility and adaptability to lead the Fashion team in a VUCA (Volatile, Uncertain, Chaotic, Ambiguous) business environment.
• Well-developed interpersonal skills in order to be able to work in people driven business.
• Fluency in English.
• What Chanel can offer you The opportunity to lead Chanel Fashion business in one of its most prominent markets, with a rich legacy in setting luxury retail standards, strong brand equity, and an inclusive platform for growth. You will be part of a collaborative culture, with the resources and support to drive your prospective. Chanel offers a unique opportunity where leaders are empowered to make an impact, and where we strive to be at our best.At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

Experience:

1 year required

Skills:

SAP, Negotiation

Job type:

Full-time

• Oversee the design, customization, configuration and implementation of SAP solutions to meet client needs.
• Ensure the quality of deliverables and adherence to EY's methodologies and standards.
• Collaborate with project stakeholders to define scope, set project goals, and establish success criteria.
• Manage the allocation of team resources to meet project timelines and deliverables.
• Conduct regular team meetings to monitor progress, address challenges, and facilitate collaboration.
• Provide thought leadership in SAP practices, actively contributing to EY's knowledge base.
• Skills and attributes for success.
• Collaborating proactively with team members to align on shared objectives, ensuring open and continuous communication.
• Demonstrating a deep understanding of technology, concepts, tools, features, functions, and benefits of different approaches.
• Assessing, designing, architecting, and developing solutions leveraging the latest technologies and trends to exceed the business requirements.
• Collaborating, influencing, and building consensus through constructive relationships and effective listening.
• Significant experience in managing and delivering medium to large teams on complex programs and projects.
• Unifying, enriching, and delivering value to derive insights and opportunities.
• Leveraging in-house and partners - platforms and solutions as needed and recommending and building new platforms/solutions as required to exceed business requirements.
• Seeking out information to learn about emerging methodologies and technologies.
• Excellent written and verbal communication, presentation, client service, and technical writing skills, coupled with excellent executive presence.
• Looking for opportunities for improving methods and outcomes.
• Clarifying problems by driving to understand the true issue.
• Communicating findings, recommendations, and opportunities to improve platforms and solutions.
• Ability to quickly and positively adapt to change.
• Solving problems by incorporating data into decision making.
• Independent and able to manage and prioritize workload.
• To qualify for the role you must have.
• Bachelor's or Master's degree in Information Technology, Computer Engineering, Computer Science, MIS, Business Administration or related fields.
• Proven experience in SAP consulting, implementation, or support teams.
• Minimum 1 year experience in implementing SAP Functional role (S/4 HANA: FI/CO, MM, PP, and other modules).
• Experience in SAP S/4 HANA Implementation is a plus.
• In-depth knowledge of SAP modules and the ability to guide others in the technical aspects of the solutions.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to manage multiple priorities and adapt to changing environments.
• Willingness to travel as required by client engagements.
• Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.
• What we offer.
• Continuous learning: You ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We ll provide the tools and flexibility, so you can make a meaningful impact, on your way.
• Transformative leadership: We ll give you the insights, coaching, and confidence to be the leader the world needs.
• Diverse and inclusive culture: You ll be embraced for who you are and empowered to use your voice to help others find theirs.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Shape the future with confidence.

Experience:

5 years required

Skills:

Problem Solving

Job type:

Full-time

• Review Change to approve or reject request based on Impact assessment, mandatory readiness sign off.
• Support project team to integrate change management activities into their project plans.
• Summarize CAB agenda, prepare CAB presentation, and submit after CAB minute of meeting.
• Be flexible and available to interact and connect with people at all levels in the Company in business and non-business hours for Change management inquiry or assist.
• Develop and deliver Change/Release retrospect reports to distribute to executive audience(s) and drive discussion of all recent rollbacks, changes causing incident with root cause and prevention, Within/ Over SLA, and violation changes in a weekly CAB meeting.
• Utilize Service Now tool to automate available metrics, trending and reporting for best practices.
• Perform root cause analysis and review with Change requester for any Change causing incident, Rollback, or Violation.
• Qualifications Preferred Bachelor or Master s degree in information systems, Information Technology, or related degree.
• At least 5 years of related IT Service Management especially on Change Management.
• Good analytical, problem solving, communication and interpersonal skills.
• Knowledge in operations management, strategic planning and execution.
• ITIL certificate preferred.
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.