- No elements found. Consider changing the search query.
Skills:
Legal, Compliance, English
Job type:
Full-time
Salary:
negotiable
- To be a trusted business partner and ensure HR initiatives, programs, and policies are fully understood and implemented thoughtfully in organization.
- Coach and mentor Line Managers to empower and develop their respective teams to maximize performance and employee engagement to ensure employee performance, engagement, and accountability.
- Support and execute the People Strategy in a defined area.
- Elevating employee experience and employee engagement to drive people and winning culture for Thailand based employees.
- Execute talent development and talent retention strategies.
- Build a Talent pipeline with robust succession planning for key positions within the area of responsibility.
- Address employee relations issues as both a management coach and employee advocate.
- Effectively mediation and problem-resolution skills, grounded in a strong understanding of company policies and practices, to support and provide input on high-level or sensitive employee matters in accordance with management procedures.
- Provide day-to-day performance management guidance to line managers and employees (probation, career development, new manager capability building and grievance handling).
- Support talent identification and may assist line management and TA in interviews and selection process for respective management levels.
- Monitoring the Personnel Expense (PEX) budget and KPI dashboards.
- Partnering with Talent, Rewards and Talent Acquisition teams for ensuring Thailand implements all global people processes seamlessly.
- Responsible for training and development process (identifying training needs, implement training programs & improving existing programs).
- Partner with legal team for ensuring a risk-free and compliant environment. Also, support organization and employees on topics that require legal support and planning.
- Bachelor s degree in human resources management, or related field. Master's degree is an advantage.
- Minimum of 7 years work experience in fast moving, agile organizations Thorough understanding of HR business partnering requirements, working knowledge of legal, statutory and compliance handling.
- Possess organizing skills along with high result oriented & attention to detail.
- Proficient in English and Thai.
- AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.
- COURAGE: Speak up when you see an opportunity; step up when you see a need.
- OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
- INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
- TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
- INTEGRITY: Play by the rules. Hold yourself and others accountable to our company s standards.
- RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.
- AT ADIDAS, WE STRONGLY BELIEVE THAT EMBEDDING DIVERSITY, EQUITY, AND INCLUSION (DEI) INTO OUR CULTURE AND TALENT PROCESSES GIVES OUR EMPLOYEES A SENSE OF BELONGING AND OUR BRAND A REAL COMPETITIVE ADVANTAGE.
- CULTURE STARTS WITH PEOPLE, IT STARTS WITH YOU -
- BY RECRUITING TALENT AND DEVELOPING OUR PEOPLE TO REFLECT THE RICH DIVERSITY OF OUR CONSUMERS AND COMMUNITIES, WE FOSTER A CULTURE OF INCLUSION THAT ENGAGES OUR EMPLOYEES AND AUTHENTICALLY CONNECTS OUR BRAND WITH OUR CONSUMERS.
- JOB TITLE: Manager Human Resources BRAND: LOCATION: Bangkok TEAM: People & Culture STATE: COUNTRY/REGION: TH CONTRACT TYPE: Full time NUMBER: 534210 DATE: Nov 12, 2025
Job type:
Full-time
Salary:
negotiable
- Location: อาคารแสงโสม, Bangkok (เดินทางสะดวก ใกล้ MRT กำแพงเพชร และ BTS หมอชิต).
- Working Date and Time: Monday - Friday 8.30 AM - 5.00 PM.
- Job Responsibilities.
- ทำงานร่วมกับผู้บริหารและหัวหน้าฝ่ายต่าง ๆ เพื่อพัฒนาและดำเนินกลยุทธ์ด้านทรัพยากรบุคคลให้สอดคล้องกับเป้าหมายขององค์กร
- ให้คำปรึกษาและสนับสนุนด้าน HR แก่ผู้บริหารฝ่ายต่าง ๆ ในเรื่องการบริหารบุคลากร การพัฒนาองค์กร และการจัดการความเปลี่ยนแปลง
- วิเคราะห์ข้อมูลและแนวโน้มด้าน HR เพื่อเสนอแนวทางการปรับปรุงและพัฒนา
- สร้างความเข้าใจ ให้คำปรึกษาภายใต้นโยบาย ระเบียบข้อบังคับ และกระบวนการ HC กับทีมผู้บริหารและพนักงาน
- ส่งเสริมวัฒนธรรมองค์กรและการมีส่วนร่วมของพนักงาน
- ดูแลและรับผิดชอบพนักงานในหน่วยธุรกิจตามระเบียบสวัสดิการและค่าตอบแทน ระเบียบกำลังคน รวมถึงสภาพแวดล้อมในการทำงาน เป็นต้น
- สนับสนุนแผนพัฒนา HC สำหรับเส้นทาง/การวางแผนอาชีพ การพัฒนาพนักงาน การวางแผนสืบทอดตำแหน่ง และการจัดการความสามารถของหน่วยธุรกิจ
- การมอบหมายงานอื่นๆ ที่เกี่ยวข้องกับการมอบหมายงานหรือธุรกิจ.
- Job Skills & Qualifications.
- ประสบการณ์อย่างน้อย 7 ปีในด้าน HRM, HRD และกฎหมายและข้อบังคับด้านแรงงาน.
- มีประสบการณ์ด้าน HRBP หรือการบริหารทรัพยากรบุคคลอย่างน้อย 5 ปี
- มีความเข้าใจในธุรกิจและสามารถเชื่อมโยงกลยุทธ์ HR กับเป้าหมายขององค์กรได้
- ทักษะการสื่อสาร การวิเคราะห์ และการแก้ไขปัญหาอย่างมีประสิทธิภาพ
- ทักษะความเป็นผู้นำ การบริหารโครงการ และการทำงานร่วมกันเป็นทีม
- สามารถใช้ภาษาอังกฤษได้ดี (พูด อ่าน เขียน).
Experience:
No experience required
Skills:
Human Resource Management, Management, Payroll, Recruitment, Leadership Skill, Thai, English
Job type:
Full-time
Salary:
฿30,000 - ฿45,000, negotiable
- Managing all Human Resource operations for our office, warehouse & operations employees.
- Undertaking & executing monthly payroll & sales commission calculations.
- Submitting legal & tax documents to relevant external parties.
- Consistently recruiting & interviewing new members alongside the management.
- Ensuring a positive working environment at all times, helping tackle daily problems & moving towards long-term goals for the organization's growth from a HR perspective.
- This job requires fluent Thai & profficiency in English.
- This job requires great leadership & management skills.
- This job requires someone who has experience & proven track record in HR.
- This job requires someone who has basic knowledge in Thai labour laws.
- Is This Job For You.
- This job is for someone who is looking to completely manage all Human Resource operations.
- This job is for someone who wants to grow their management capabilities.
- Rapos Group is a family-owned enterprise established in 1988 in Thailand. Our group is engaged in the textiles, chemicals & hospitality industries with multiple business units under the three.
- In textiles, Rapos (Thailand) Co., Ltd. (www.rapos.com) & associated companies is the leading supplier of manufacturing raw material for garment factories.
- In chemicals, Cleanfirm Co., Ltd. (www.cleanfirm.co.th) is engaged in the business of cleaning supplies distribution for hotels, restaurants & commercial spaces.
- In hospitality, our portfolio consists of 4 hotels & 500 rooms, specializing in the luxury boutique segment, as well as a number of renowned upscale F&B outlets.
- If this job sounds like you, we look forward to seeing your application!.
Skills:
Payroll, Compliance, Finance, English
Job type:
Full-time
Salary:
negotiable
- Manage HR all functions / end-to-end HR, including Recruitment, Performance Management, Compensation & Benefits, Payroll coordination, Employee Relations, Training & Development, and HR Operations.
- Act as a trusted HR advisor to Sales and Back Office managers on people-related matters.
- Handle manpower planning, workforce analysis, and organizational development initiatives.
- Drive employee engagement, retention, and culture initiatives.
- Ensure compliance with company policies, HR procedures, and labor laws.
- Coordinate with internal stakeholders such as Payroll, Finance, and Head Office HR.
- Bachelor s degree or higher in Human Resources, Business Administration, Psychology, or related fields.
- Minimum 3-5 years of hands-on experience in HR All Functions / End-to-End HR.
- Experience supporting Sales and Back Office teams.
- Strong knowledge in labor law, employee relations, and HR operations.
- Good communication, problem-solving, and stakeholder management skills.
- Proficient in Excel, HRIS, and LMS.
- English proficiency is an advantage.
- ติดต่อ.
- Khun Thanakarn (E-mail: [email protected]).
- บริษัทโฮม แอนด์ ออฟฟิศ ดิลิเวอรี่ จำกัด.
- อาคารแสงโสม แขวงจอมพล เขตจตุจักร กรุงเทพมหานคร 10900.
Skills:
Analytical Thinking
Job type:
Full-time
Salary:
negotiable
- Collaborate in defining policies, planning, and designing a fair and effective Performance Management System (PMS)..
- Develop and enhance performance evaluation frameworks such as KPIs, OKRs, and Competency Frameworks, ensuring alignment with business strategy and reward systems.
- Lead and manage HR projects related to performance management, including system enhancements, process improvement, and PMS implementation across the organization..
- Analyze performance evaluation results to support compensation adjustments, talent development, and promotion decisions.
- Plan and execute change management, communication, and capability-building initiatives for PMS and HR policies across all departments.
- Provide consultation and guidance to line managers and employees to ensure effective understanding and adoption of the PMS.
- Perform other duties as assigned.
- Bachelor s degree or higher in Human Resources, Business Administration, or a related field.
- 5+ years of experience in managing Performance Management Systems (PMS) and HR project-based initiatives.
- Strong expertise in KPI, OKR, and competency-based assessment, with proven experience linking PMS to compensation and talent development.
- Demonstrated ability to lead cross-functional projects, manage timelines, and drive stakeholder alignment.
- Strategic and analytical thinking with strong business acumen, preferably within retail or multi-business environments.
- Excellent communication, facilitation, and consulting skills.
- Detail-oriented, resilient under pressure, and confident in decision-making.
Skills:
Finance, Compliance, Risk Management, English
Job type:
Full-time
Salary:
negotiable
- Tier 0: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or whose contracts will be terminated or not renewed during 2026.
- Tier 1: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments.
- Tier 2: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers.
- Tier 3 or no tier indicated: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates.
- Background.
- General Assembly Resolution 2186 (XXI) decided to bring into operations the United Nations Capital Development Fund as an organ of the General Assembly which shall function as an autonomous organization of the United Nations. The UN Capital Development Fund (UNCDF) assists developing countries, especially least developing countries, in the development of their economies by supplementing existing sources of capital assistance by means of grants, loans, and guarantees. UNCDFs vision is to help mobilize and catalyse an increase of capital flows for SDG impactful investments to Member States to address the most pressing development challenges facing vulnerable communities in these countries and thereby contribute to sustainable economic growth and equitable prosperity.
- UNCDF utilizes its unique capability in the UN system to deploy grants, loans and guarantees to crowd-in finance for the scaling of development impact. UNCDF focuses on where the needs are greatest, a deliberate focus and capability rooted in UNCDF s unique investment mandate to support the achievement of the 2030 Agenda for Sustainable Development and the realization of the Doha Programme of Action for the least developed countries, 2022-2031.
- Sub-national and local infrastructure financing.
- Women owned enterprise financing.
- Nature and climate financing.
- Energy and decarbonization finance.
- Sustainable food systems financing.
- Inclusive digital finance.
- UNCDF s Management Services hold the responsibility for the strategic planning, managerial leadership, oversight and quality control of an integrated platform of operational services ensuring timely, effective and efficient delivery according to corporate performance standards and in compliance with the UN Regulations and Rules and UNDP s accountability framework.
- The UNCDF Human Resources Team implements UNCDF/UNDP HR strategies, framework, programmes, and interventions to support all levels of management to achieve organizational/Practice Area/Team objectives. The Human Resources Team focuses both on strategic and operational HR matters and provides effective end to end support to UNCDF personnel via a variety of mechanisms which include guides, process workflows, Standard Operating Systems (SOPs) and HR information systems.
- Position Purpose.
- Under the overall guidance of the HR Specialist and direct supervision of the Human Resources Analyst, the HR Associate ensures execution of transparent and efficient HR services in the region. The HR Associate promotes a collaborative, client-oriented approach and supports keeping high staff morale and engagement.
- The Human Resources (HR) Associate provides support to the HR Analyst in ensuring that the office is appropriately staffed with high quality and engaged personnel who receive the guidance, feedback, and development they need to fully contribute to the project/programme agenda and Sustainable Development Goals.
- The HR Associate works in close collaboration with other members of the wider HR team within the Operational Effectiveness and Assurance Unit, the programme and project teams in the assigned region, and staff in GSSC and other UN Agencies to exchange information and resolve complex HR-related issues.
- UNCDF adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNCDF personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.
- 1) Ensure effective administration and implementation of HR strategies and policies.
- Ensure full compliance of records and reports with UN rules, regulations, and UNDP policies, procedures, and strategies, effective implementation of the internal controls, and proper functioning of the HR management system and practices.
- In consultation with the direct supervisor and HR Specialist, support HR business processes mapping, and provide input to content elaboration and update of internal HR Standard Operating Procedures (SOPs) where needed in to supplement SOPs issued by GSSC/OHR. Adapt processes and procedures where necessary to meet the needs of the region.
- Provide information to management and personnel on the implementation of HR policies, corporate strategies, rules and regulations, HR business processes, and proper use of contractual modalities.
- Collect information and support to UNCDF s participation in inter-agency exercises and surveys, such as comprehensive and interim local salary survey, hardship, and place-to-place surveys, in coordination with the direct supervisor.
- Collect information on the risk management of regional HR activities to proactively manage and mitigate the risk.
- Independently produce and maintain reports, statistics, etc. for management review purposes.
- 2) Provide HR services to UNCDF projects and programmes, including recruitment and staffing.
- Implement recruitment processes in coordination with GSSC and locally with Hiring Managers that includes contributing to drafting of job descriptions, providing input to job classification process, drafting vacancy announcements, screening candidates, participating in interview panels, providing support for the submission of compliance reviews as per the actions delegated to UNCDF. In coordination with Hiring Managers, submit requests and appropriate documentation to GSSC for non-delegated actions.
- Facilitate creation and update of positions in ERP (or create positions if delegated) and association and update of positions to chart fields, in coordination with budget owners.
- Monitor and track all transactions related to positions, recruitment, benefits, earnings/deductions, retroactivities, recoveries, adjustments, and separations through ERP and other relevant corporate platforms.
- Process timely contract management actions, in close coordination with supervisors and senior management.
- Provide support to benefits and entitlements processing delegated to UNCDF, as applicable and in coordination with the direct supervisor and management, such as medical evacuations, R&R, safety and security interventions.
- Maintain UNCDF regional staffing table and local rosters where relevant.
- Provide assistance to the contract management, payroll, and separations in coordination with GSSC in accordance with the delegation of authority given to UNCDF.
- Provide HR support and services to projects and programmes, including provision of information on personnel benefits and entitlements in line with UNDP/UNCDF policies and in coordination with GSSC as applicable.
- Provide administrative support to retirees as applicable.
- 3) Ensure proper staff performance management, talent management and career development.
- Provide background information and maintain related data acting as Secretary to formal UNCDF regional management groups responsible for collectively reviewing and discussing staff performance, talent, and development needs.
- Provide assistance to Performance Management reporting and monitoring.
- Provide input to the UNCDF-wide Learning plan s preparation in consultation with the Senior Management, HR Analyst, and Talent Development Manager.
- 4) Ensure facilitation of knowledge building and knowledge sharing in UNCDF.
- Organize training for the regional programme and project staff on HR issues.
- Assist in the creation and implementation of a local onboarding plan, leveraging corporate resources.
- Synthesize lessons learned and best practices in HR.
- Make sound contributions to knowledge networks and communities of practice.
- The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.
- Supervisory/Managerial Responsibilities: None.
- Competencies.
- Core Competencies.
- Achieve Results.
- LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline.
- Think Innovatively.
- LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements.
- Learn Continuously.
- LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback.
- Adapt with Agility.
- LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible.
- Act with Determination.
- LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident.
- Engage and Partner.
- LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships.
- Enable Diversity and Inclusion.
- LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination.
- Cross-Functional & Technical Competencies.
- Business Development / Knowledge Facilitation.
- Ability to animate individuals and groups, internally and externally, and to design and facilitate activities, to share and exchange knowledge, information and ideas.
- Knowledge of tools and approaches to stimulate active participation, contribution, and exchange.
- Business Management / Working with Evidence and Data.
- Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making.
- Business Management / Operations Management.
- Ability to effectively plan, organize, and oversee the Organization s business processes in order to convert its assets into the best results in the most efficient manner.
- Knowledge of relevant concepts and mechanisms.
- HR / Assessment and Selection.
- Knowledge and ability to apply various candidate assessment and selection methodologies, tools and platforms; ability to effectively align them with specific recruitment needs.
- HR - People strategy and planning / Job Design.
- Ability to design job roles to meet specific organizational objectives.
- Business Direction & Strategy / System Thinking.
- Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system.
- Business Management / Communication.
- Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.
- Ability to manage communications internally and externally, through media, social media and other appropriate channels.
- Required Skills and Experience.
- Completed Secondary education is required.
- A university degree (bachelor s degree) in Human Resource, Business Administration, Public Administration, or a related field will be given due consideration, but it is not a requirement.
- Human Resources certification from a recognized institution is desirable.
- Minimum of 6 years (with high school diploma) or 3 years (with bachelor s degree) of progressively responsible HR and/or administrative experience at the national or international level is required.
- Familiarity with HR management, including talent acquisition and recruitment, in the UN system is a great advantage.
- Familiarity with an HR module in Oracle-based Enterprise Resources Planning (ERP) is desirable.
- Work experience in a UN Agency or a UNDP Country Office/Regional Hub is desirable.
- Experience in the use of computers and office software packages (MS Word, Excel, etc.) is required.
- Fluency in English and Thai language is required.
- Knowledge of another UN language is desirable.
- Equal opportunity.
- As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.
- UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.
- Sexual harassment, exploitation, and abuse of authority.
- UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.
- Right to select multiple candidates.
- UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
- Scam alert.
- UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.
Experience:
7 years required
Skills:
Business Development, Problem Solving, Quantitative Analysis, English
Job type:
Full-time
Salary:
negotiable
- Bachelor s degree or equivalent diploma.
- Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.
- Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too.
- Strategic thinker with strong analytical and problem-solving skills.
- 10+ years of experience in operations, preferably in BPO/ITES industry.
- 7+ years of people management experience, including managing managers, and a strong desire to develop team members.
- Empathy for the Social community platform users and passion to create an exceptional user experience and provide outstanding support.
- Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members.
- Adaptable and energized by a fast-paced environment; Significant experience in a complex fast paced environment.
- Excellent written and verbal communication skills.
- Having high cultural awareness of political and social situations is a plus!.
- Proficiency in English and Thai is highly preferred (depends on the market assignment).
- Build a positive relation with Client in order to create new business opportunities.
- Identify potential risks and opportunities of improvement in the process and suggest solutions.
- Responsibilities:Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases.
- Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms.
- Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders.
- Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs.
- Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis.
- Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case.
- Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason.
- Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
- Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
- Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
- Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions.
- Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains.
- Streategize and execute Client/Leadership directions and decisions following the change management process.
- Mantain an effective Client relationship with proactive communication followed by POA and closed loop.
Experience:
2 years required
Skills:
Legal, Automation, Microsoft Office, English
Job type:
Full-time
Salary:
negotiable
- Maintain securities trade, cash, accrual transactions in fund services system.
- Monitor day-to-day account activities of assigned portfolios.
- Monitor dividend / interest entitlements for assigned portfolios.
- Reconcile securities position against custodian statements.
- Reconcile cash position against bank statements.
- Prepare portfolio valuation, and unit pricing report at intervals in accordance with client s requirements.
- Liaise with clients and fund managers for queries on transactions.
- Check all designated areas of operations with vigilance and care to ensure clients always receive the highest standard of quality services.
- Provide backup function within a team to ensure smooth operations.
- Assist immediate superiors as and when required.
- NAV Calculation process.
- To checking NAV announcement from client.
- To check and verify Payment instruction, Foreign Cash Flow.
- Transaction Release:Direct and take decisions on daily operational activities.
- Execute authenticated and approved client transactions on a day-to-day basis.
- Sign off transactional entries/Batch.
- Verify customer s signature for operate transaction.
- Sign off in Cash Activities Report and Valuation Report.
- Take responsibility for the proper control of safes and keys as laid down in the Group instruction circular.
- Ensure compliance within the team to Group and Regulatory requirement.
- To effectively manage the risks to protect clients and the Bank s interest.
- Perform periodic self-assessment on KCS, identify and report all exceptions on non-compliance.
- Ensure compliance with sanctions procedure guideline and Anti Money Laundering policy.
- The jobholder leads a dynamic, and multi-product team responsible for managing critical operational processes, controls and delivering a high-quality service to a diverse range of highly demanding clients. They are accountable for end-to-end delivery of Fiduciary and Fund Services operations for Thailand ensuring that we are aligned F2B where certain activities are managed in our hubs, we mitigate any operational, regulatory or client risks and enable the FSS businesses.
- The jobholder plays a role in the definition and implementation of transformation initiatives, service, and control standards in the country/market. The jobholder pulls out country and specific themes that need to be addressed across the region and/or globally. Whilst simultaneously ensuring best practice and Group standards are adhered to in the region. This requires a high degree of understanding of the differences and nuances between the inputs from markets and the resultant impact on the global operating model.
- The role requires extensive collaboration with regional and country functions such as our hub operational teams (where relevant), Front Office, Middle Offices, Sales, Client Management, Legal, Compliance, Risk and Product Management. To drive change in the local country teams when it comes to identifying opportunities for transformational projects but also in the managing of the day-to-day processes and controls and ensuring regional priorities are being worked on as part of our global agendas.
- The job holder carries out the end-to-end operational responsibilities in the country/market and works closely with the other fund operations Asia country leads, central hubbed teams, country FSS business head, Country FSS Product, regional and group risk heads. To ensure that the operational units perform optimally and can articulate a forward-looking view of business growth, emerging local trends, and regulations to develop a platform consistent with the Bank s and business strategic ambition.
- The jobholder is a member of the FSS Operations Thailand Leadership Team.
- Key Responsibilities StrategyContributes to the definition of best-practice global operating standards and operating environment within the Target Operating Model (TOM).
- Implements TOM and oversees its ongoing development in the country/market in addition to local market standards and approved client needs.
- Ensures compliance with all Group and Country policies, Code of Conduct, statutory regulations, and laws.
- Strong advocate of service consistency within and across regions. Actively takes steps to eliminate / minimise use of non-standard solutions.
- Identifies strategic service delivery issues relating to technology, process, human resource, and service quality and implements appropriate solutions.
- Ensures the operations teams are optimised and that resources are effectively managed to rapidly fill any service gaps identified.
- Participate in developing the strategic operations direction and roadmap for FSS, align with Business Strategy and investment appetite.
- Support Architecture changes in formulation of Best Practice and apply agreed methodologies in FSS and CIB.
- Deliver a robust control environment which mitigates the risk of loss and safeguards the Banks assets.
- Ensure the client experience is seamless based on efficient processing, timely resolution of client exceptions and is perceived as an enabler by the business to generate and retain client flows.
- Alignment of activities to support the wider FSS Operations utilities model for greater standardisation, process efficiency and cost reduction.
- BusinessOversees effective management of country budgets.
- Deliver Business Efficiency targets.
- Monitors client service standards to ensure high-quality operational and client support services are provided.
- Acts as escalation point for country level operational issues - identifies remedial solutions and oversees timely, efficient implementation when required.
- Works closely with all members of the end-to-end journeys to ensure operational platforms support client service level agreements and internal benchmarks as well as identifying opportunities for automation.
- Proactively works with their country teams and regional peers to ensure development of pool of knowledgeable, mobile operations staff.
- Champions the identification and implementation of operational best practice across markets within region and with other regions.
- Ensures compliance with all relevant local and global regulatory requirements and industry best practice.
- Drives continuous improvement culture to maximise cost and processing efficiency.
- Represents the Fiduciary and Fund Services operations function at operational forums, groups and conferences where needed.
- ProcessesAccountable for managing critical operational processes, controls and delivering a high-quality service to a diverse range of highly demanding clients.
- Accountable for end-to-end delivery of Fiduciary and Fund services operations for Thailand ensuring that we mitigate any operational, regulatory or client risks and enable the FSS businesses.
- Ensures an efficient and effective end to end product journey for local and international clients across both the onshore and central teams.
- Ensures Change Management processes are adhered to in country operations.
- Ensures that key business practices and service delivery processes are conducted in compliance with Group and country regulatory guidelines.
- Identifies operational risks and enhances control mechanisms, both for in-country processes and services hub bed offshore.
- Update regional management in a timely manner on notable operational developments and issues and drives the resolution of thematic client issues and process issues.
- Role models a strong, collaborative business relationship between the onshore and the hubbed centres that make up the end-to-end journey.
- Supports One Bank through strong connectivity with support and sales functions and related businesses such as Cash and Transaction Banking.
- People & TalentDevelops and embeds a high-performance culture; develops talent to ensure a high-quality succession pipeline; drives improvement in people engagement; and ensures the team is resourced and trained sufficiently.
- Leads through example and builds the appropriate culture and values. Sets appropriate tone and expectations from the Operations team and works in collaboration with risk and control partners.
- Ensures that holders of all critical functions in the journey are suitably skilled and qualified for their roles, with effective supervision in place to mitigate any risks.
- Periodically reviews team structure and supports opportunities staff development both within the country and into other markets where opportunities exist.
- Sets and monitors s and objectives for direct reports and provides objective feedback and rewards in line with their performance.
- Risk ManagementUnderstands the main risks facing the Group and identifies, assesses, monitors, controls and mitigates accordingly.
- Manages Operations Risk effectively, including identification, communication, and remediation of risks to the relevant forums.
- Accountability - no audit fails; full remediation/root cause analysis and execution for ops losses.
- GovernanceEmbed the Group s values and code of conduct in countries and hubs to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes, and regulations.
- Aligns the Operations agenda to global and regional business strategies, to global standards and the technology roadmap.
- Actively participates as required in Regional and / or Group committee or working group meetings.
- Works with regulators in an open and co-operative manner.
- Regulatory & Business ConductDisplay exemplary conduct and live by the Group s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Lead the Thailand Fiduciary and Fund services operations teams to achieve the outcomes set out in the Bank s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- Key stakeholdersFSS country management.
- FI RM and Credit.
- Sales.
- Product.
- Country COO.
- Operational Risk.
- Compliance.
- Risk.
- Qualifications 2-3 years experienced related to NAV / Fund Accounting.
- Skills and ExperienceAble to confirm NAV.
- Able to use Microsoft Office / Outlook.
- English in communicated level.
- Able to use the Multifonds(RFAS)system is a plus.
- About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
- Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term.
- What we offer
- In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Experience:
2 years required
Skills:
Compliance, Procurement, Project Management, English
Job type:
Full-time
Salary:
negotiable
- Day-to-day management of activities related to key projects under the climate action portfolio;.
- Coordinate with relevant implementing partners and UNDP to ensure that expected outputs are delivered in a timely manner;.
- Ensure that the projects are implemented in compliance with UNDP and Government s Procurement and Human Resources Guidelines, and Financial requirements;.
- Ensure that the projects are executed according to approved workplans and within established budgets;.
- Manage requests for the provision of financial resources by UNDP, using advance of funds, direct payments, or reimbursement using the FACE (Fund Authorization and Certificate of Expenditures) form;.
- Implement and support results-focused project activities.
- Performance of other duties as required in support of project implementation.
- Implementation of reporting and monitoring policies and strategies of the portfolio.
- Effective monitoring for ensuring implementation of project activities;.
- Assess the programmatic impact and oversee the appropriateness and the accuracy of methods used to verify progress and the results;.
- Manage and monitor the project risks initially identified, submit new risks to the Project Steering Committee and Working Group for consideration and decision on possible actions if required; update the status of these risks by maintaining the Project Risks Log;.
- Be responsible for managing issues and requests for change by maintaining an Issues Log;.
- Prepare the Project Progress Reports (progress against planned activities, update on Risks and Issues, expenditures) and submit the report to the relevant UNDP team;.
- Ensure timely submission of quarterly financial and activity progress reports to UNDP as well as adequate financial management of allocated resources;.
- Oversee timely preparation of reports for UNDP to donors and other stakeholders;.
- Prepare presentations to donor partners, government and other stakeholders as required.
- Liaison, partnerships and coordination with external and internal partners and portfolio development and resource mobilization.
- Contribute to coordinate with key partners and stakeholders at national and local level to effectively implement the Portfolio activities;.
- Support to create strategic partnerships with government, non-government, and private sector stakeholders and beneficiaries;.
- Actively support the design and implementation of the portfolio resource mobilization strategy, developing concept notes/project proposals, and maintain close relationships with donor partners;.
- Provide oversight of the development of a new project proposal on Just Energy Transition and related topics to the Mitigation Action Facility;.
- Closely liaise with other UNDP Thailand teams to ensure coherency and synergy with other UNDP projects and thematic areas;.
- Build relationships with other UN agencies and build upon common activities to ensure maximum impact of project activities especially when targeting vulnerable groups such as children, youth and women; and,.
- Advise team members and management on new developments regarding key partners and stakeholders.
- Provide quality advisory services to the UNDP Thailand and Implementing Parnters and facilitate knowledge building and management.
- Identify and synthesize best practices and lessons learned.
- Make sound contributions to knowledge networks and communities of practice including corporate communications repositories; and,.
- Contribute to the design and implementation of appropriate learning strategies for stakeholders.
- Update and co-design the portfolio communication strategy.
- The incumbent performs other duties within their functional profile as deemed necessary for theefficient functioning of the Office and the Organization.
- Competencies.
- Core Competencies.
- Achieve Results: LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work.
- Think Innovatively: LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking.
- Learn Continuously: LEVEL 2: Go outside comfort zone, learn from others and support their learning.
- Adapt with Agility: LEVEL 2: Adapt processes/approaches to new situations, involve others in change process.
- Act with Determination: LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously.
- Engage and Partner: LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships.
- Enable Diversity and Inclusion: LEVEL 2: Facilitate conversations to bridge differences, considers in decision making.
- UNDP People Management Competencies can be found in the dedicated site.
- Business Direction and Strategy.
- System Thinking: Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system.
- Business Development.
- Knowledge Facilitation: Ability to animate individuals and groups, internally and externally, and to design and facilitate activities, to share and exchange knowledge, information and ideas. Knowledge of tools and approaches to stimulate active participation, contribution, and exchange.
- Business Management.
- Project Management: Ability to plan, organize, prioritize and control resources, procedures and protocols to achieve specific goals.
- Monitoring & Evaluation: Ability to systematically monitor results of strategies, programmes, and activities with a view to make sure that they are being implemented effectively; Ability to provide managers and key stakeholders with regular feedback and reporting on the consistency or discrepancy between planned activities and programme management and results. Ability to make independent judgment of the management and results of strategies, programmes and activities based on set criteria and benchmark, keeping in mind the needs and concerns of client, current and upcoming. Knowledge and understanding of monitoring and evaluation frameworks, concepts, methodologies, systems, processes, and tools. Ability to make an independent judgement based on set criteria and benchmarks. Ability to anticipate client's upcoming needs and concerns.
- Partnership management.
- Strategic engagement: Ability to capture and sustain attention, interest and agreement of high-level, influential policy and decision makers and secure their buy-in of high-level vision and objectives.
- Emerging partnerships: Ability to engage with emerging partners, develop and manage a strategy and develop approaches to developing and managing these new strategic partnerships.
- Resource mobilization: Ability to identify funding sources, match funding needs (programmes/projects/initiatives) with funding opportunities, and establish a plan to meet funding requirements.
- Required Skills and Experience.
- Advanced university degree (Master s deree or equivalent) in Climate Change, Environmental Sciences/Engineering, Energy Engineering, Disaster Management, Environmental Economics/Management, International Relations, Political Science and/or relevant field is required. Or.
- A first level university degree (bachelor s degree) in the above fields in combination with additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.
- Minimum of 2 years (with Master s Degree) OR 4 years (with Bachelor s degree) of relevant experience in Climate Change, Environmental Sciences/Engineering, Energy Engineering, Disaster Management is required.
- Experience in project/ portfolio management including coordination, financial management, risk management and partnership management.
- Experience in identifying and executing opportunities to improve operational efficiency.
- Experience in working effectively with diverse groups of professionals towards common goals.
- Experience in the usage of computers and office software packages (MS Word, Excel, etc.) and advance knowledge of spreadsheet and database packages.
- Demonstrated experience in managing teams.
- Experience in policy analysis and development on just energy transition or climate resilience (or related fields) is an asset.
- Research experience on just energy transition or climate resilience (or related fields) is an asset.
- Experience and knowledge of the country s institutional framework and policies of climate change is an asset.
- Previous experience working with government, donors or the UN is an asset.
- Fluency in written and spoken English and Thai is required.
- Equal opportunity.
- As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.
- UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.
- Sexual harassment, exploitation, and abuse of authority.
- UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.
- Right to select multiple candidates.
- UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
- Scam alert.
- UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.
Experience:
2 years required
Skills:
Compliance, Procurement, Risk Management, English
Job type:
Full-time
Salary:
negotiable
- Day-to-day management of project activities;.
- Coordinate with relevant implementing partners and UNDP to ensure that expected outputs are delivered in a timely manner;.
- Ensure that the project is implemented in compliance with UNDP Procurement and Human Resources Guidelines, and financial requirements;.
- Ensure that project is executed according to work plans and within established budgets;.
- Manage requests for the provision of financial resources by UNDP, using advance of funds, direct payments, or reimbursement using the FACE (Fund Authorization and Certificate of Expenditures) form;.
- Put in place and facilitate results-based implementation of project activities;.
- Performance of other duties as required in support of project implementation and;.
- Support in the implementation of the Gender Equality Strategy and Action Plan, promotes and advocates for gender equality in all aspects of work.
- Effective monitoring for ensuring implementation of project activities;.
- Assess the project impact and oversee the appropriateness and the accuracy of methods used to verify progress and the results;.
- Manage and monitor the project risks initially identified, submit new risks to the Project Steering Committee and Working Group for consideration and decision on possible actions if required; update the status of these risks by maintaining the Project Risks Log;.
- Be responsible for managing issues and requests for change by maintaining an Issues Log;.
- Prepare the Project Progress Report (progress against planned activities, update on Risks and Issues, expenditures) and submit the report to the Project Management Team;.
- Ensure timely submission of quarterly financial and activity progress reports to UNDP as well as adequate financial management of allocated resources;.
- Oversee timely preparation of reports for UNDP to donors and other stakeholders;.
- Prepare presentations to donor partners, government and other stakeholders as required.
- Support to coordinate with key partners and stakeholders at national and local level to effectively implement the project, when needed, and his/her specific project activities.
- Create strategic partnerships with state and non-state stakeholders and beneficiaries;.
- Actively support the implementation of the resource mobilization strategy and maintain close relationships with donor partners;.
- Closely liaise with the teams for programme results to ensure coherence and synergy among all projects of UNDP Thailand;.
- Build relationships with other UN agencies and build upon common activities to ensure maximum impact of project activities especially when targeting vulnerable groups such as children, youth and women; and,.
- Advise team members and management on new developments regarding key partners and stakeholders.
- Provide quality advisory services to the Thailand Country Office and facilitate knowledge building and management.
- Identify and synthesize best practices and lessons learned.
- Make sound contributions to knowledge networks and communities of practice including corporate communications repositories; and,.
- Contribute to the design and implementation of appropriate learning strategies for stakeholders.
- The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.
- Competencies.
- Core competencies.
- Achieve Results: LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work.
- Think Innovatively: LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking.
- Learn Continuously: LEVEL 2: Go outside comfort zone, learn from others and support their learning.
- Adapt with Agility: LEVEL 2: Adapt processes/approaches to new situations, involve others in change process.
- Act with Determination: LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously.
- Engage and Partner: LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships.
- Enable Diversity and Inclusion: LEVEL 2: Facilitate conversations to bridge differences, considers in decision making.
- Business Direction and Strategy.
- System Thinkingใ Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system.
- Business Development.
- Knowledge Facilitation. Ability to animate individuals and groups, internally and externally, and to design and facilitate activities, to share and exchange knowledge, information and ideas. Knowledge of tools and approaches to stimulate active participation, contribution, and exchange.
- Business Management.
- Project Management. Ability to plan, organize, prioritize and control resources, procedures and protocols to achieve specific goals.
- Risk Management. Identify and organize action around reducing, mitigating and proactively managing risks.
- Monitoring & Evaluation. Ability to systematically monitor results of strategies, programmes, and activities with a view to make sure that they are being implemented effectively; Ability to provide managers and key stakeholders with regular feedback and reporting on the consistency or discrepancy between planned activities and programme management and results. Ability to make independent judgment of the management and results of strategies, programmes and activities based on set criteria and benchmark, keeping in mind the needs and concerns of client, current and upcoming. Knowledge and understanding of monitoring and evaluation frameworks, concepts, methodologies, systems, processes, and tools. Ability to make an independent judgement based on set criteria and benchmarks. Ability to anticipate client's upcoming needs and concerns.
- People Management.
- Partnership management. Build and maintain partnerships with wide networks of stakeholders, Governments, civil society and private sector partners, experts and others in line with UNDP strategy and policies.
- Partnership Management.
- Relationship Management. Ability to engage with a wide range of public and private partners, build, sustain and/or strengthen working relations, trust and mutual understanding.
- Required Skills and Experience.
- Advanced university degree (Master s deree or equivalent in Economics, Political Science, Development[DF1.1]S, Project Management, Business Management, Business Administration, or related field is requried. Or.
- A first-level university degree (bachelor s degree) in the fields stated above, in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.
- Minimum 2 years (with master s degree) or 4 years (with bachelor s degree) of relevant experience in sustainable development and/ or project/programme management Is required.
- Proven record of demonstrating expertise in end-to-end project management, including coordination, financial management, risk management, and partnership management.
- Proven track record of maintaining effective communication and relationships with diverse team members and stakeholders.
- Demonstrated experience in building and sustaining effective partnerships with stakeholders, ensuring alignment of interests and fostering long-term collaboration.
- Experience in policy analysis, development work, project management and implementation (including financial management) in the area of sustainable development, is an asset.
- Experience in coordinating or implementing activities for different stakeholders in different contexts is an asset[DF2.1].
- Proven ability to link SDG implementation with climate change actions, promoting synergies between sustainable development and environmental sustainability is desired..
- Demonstrated expertise in the Sustainable Development Goals (SDGs), with a focus on their localization and integration into national and subnational development plans is desired.
- Fluency in English and Thai is required.
- Equal opportunity.
- As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.
- UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.
- Sexual harassment, exploitation, and abuse of authority.
- UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.
- Right to select multiple candidates.
- UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
- Scam alert.
- UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.
Skills:
Oracle, Project Management
Job type:
Full-time
Salary:
negotiable
- Manages Technical Architecture department effectively and within the required parameters set by Human Resources. This includes hiring staff, setting team goals, and conducting performance reviews.
- Assists with the establishment of the vision, goals, and measures of success for the Technical Architecture department, recognizing the current team maturity and skills of the team members.
- Provides coaching, mentoring and providing management and leadership to the function ...
- Acts as an advisor and decision maker in technical design and build situations of complex client solutions.
- Assists with setting operational objectives for the Technical Architecture function.
- Guides the team in terms of successful implementation and execution of system solutions.
- Contributes to the development of solution/technical architectures in complex and specific business, infrastructure or functional areas.
- Provides necessary assistance / guidance regarding the pre-sales technical support and expertise in analyzing client requirements, in conjunction with the client s current infrastructure, architecture, system capabilities and business challenges.
- Understands, influences and designs organization structures, capabilities, processes and operating models.
- Develops solution architecture using the Technical Architecture domain abstraction.
- Participates in the analysis, evaluation and development of long-term strategic and operating plans to ensure that the Technical Architecture objectives are consistent with the business long-term business objectives.
- Measures the value of the efforts of the Technical Architecture department and present those measures to stakeholders within the business to earn buy in for the function and the funding it requires.
- Provides timely and high-quality reports and briefings on architecture roadmap, strategic initiatives and architecture metrics to leadership and relevant stakeholders.
- To thrive in this role, you need to have: Extended leadership skills coupled with the ability to coach and mentor a highly technical and specialized team.
- Extended product knowledge integrated with extended technology understanding.
- Extended understanding of the vendor s products, business and technology positioning.
- Excellent communication skills both verbal and written coupled with the ability to establish and create excellent C-suite client relationships with their technical expertise.
- Ability to develop and leverage knowledge of reference architectures.
- Ability to maintain knowledge of trends and development in technology domains.
- Extended knowledge in core frameworks used.
- Excellent knowledge of the problem domain that systems are to provide solutions for.
- Ability to translate complex technical terminology, concepts and issues in terms understandable to technical and non-technical people.
- Ability to use insight to analyze, understand, and develop simple and clear solutions that solve problems - leading to the attainment of an organization s strategic objectives.
- Extended knowledge of organization and its product/service offers.
- Academic qualifications and certifications: Bachelor's degree in information technology, computer science or information systems or a related field.
- Certification and working knowledge of Enterprise Architecture methodologies (for example, TOGAF, Zachman, SOA, ITIL, COBIT, etc.).
- Relevant vendor and industry certifications, for example, Cisco, Microsoft, Oracle.
- Software and programming languages, for example, C++.
- SAFe Scaled Agile certification advantageous.
- Required experience: Extended track record managing a Technical Architecture function preferably within an IT services environment.
- Extended client engagement and development consulting experience.
- Extended experience managing expectations when balancing alternatives against business and financial constraints.
- Extended experience in a variety of architectures for specific domain or specialization.
- Extended experience designer and development know-how.
- Extended project management experience ensuring timeous delivery of client solutions.
- Extended experience working in an agile development environment.
- Hybrid Working About NTT DATA
- NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
- Equal Opportunity Employer
- NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
- Third parties fraudulently posing as NTT DATA recruiters.
- NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.
Experience:
6 years required
Skills:
Legal, Teamwork, Research
Job type:
Full-time
Salary:
negotiable
- You will connect challenges to people solutions, swiftly addressing risks and opportunities with strategic insight.
- You will offer thought leadership to influence business decisions and align people programmes with organisational values.
- You will support managers in performance management, rewards, retention, and talent development.
- You will engage external agencies to resolve disputes and ensure legal compliance.
- You will promote inclusion, teamwork, and high performance.
- Manage Employee Relations and Labour Law Compliance.
- You will serve as the HR subject matter expert to ensure HR practice compliance with laws and policies, liaising with government agencies as needed.
- You will research, recommend, and execute policy changes in connection with labour relations to support business needs, while managing business impact and labour relations risks.
- You will educate employees and managers on legal guidelines, investigate violations, and interpret policies to address queries.
- You will foster innovation, encouraging technology adoption across all levels, embracing and promoting the philosophy that every Grabber is a technologist.
- You will lead AI-driven HR programs to enhance efficiency and employee experience.
- You will use generative AI tools to analyse data, automate tasks, and improve decision-making.
- You will champion HR innovation, positioning Grab as a leader in AI integration, enhancing productivity while maintaining a human touch in People business partnering.
- You will guide workforce planning, align resources with goals, and address skill gaps through training.
- You will oversee talent deployment and anticipate future needs.
- You will leverage HR analytics to assess trends, organisational health, and demonstrate People metrics' value.
- What Essential Skills You Will Need.
- Embody the principles of Heart, Hunger, Honour, and Humility that define a Grabber.
- 10 or more years of experience, with at least 6 years in human resource business partnering in industries such as FinTech, hyper-growth companies, or banking and finance.
- Great at talking to others and building trust and credibility across all levels.
- Proficiency in using HRIS systems, Power BI, GSuite applications, and generative AI tools.
- Comfortable working alone or with a team, and able to handle change and uncertainty with ease.
- Familiarity with employment laws and regulations in the markets we operate in.
- Fluency and knowledge of the cultural landscape in Southeast Asia/Asian markets are advantageous.
- Leadership and strategic thinking skills, with experience leading digital transformation or AI adoption in HR processes.
- Additional Information
- Life at Grab.
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex, create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave.
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
- Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.
- What We Stand For at Grab.
- We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
- 1
