Skills:

Compliance, Automation, English

Job type:

Full-time

• Manages the workload to ensure timely customs clearances, compliance with all customs regulations and standard procedures as outlined by the company regulations and station process.
• Maintains full visibility on KPI s and manages productivity for Customs Brokerage Operations; takes action in case of any deviations.
• Assists management in budget setting and planning of strategic direction for the Customs Shared Service Centre department.
• Establishes employee goals and conducts employee performance reviews and conformance to regulations and recommends appropriate personnel action.
• Conducts regular customer visits and meetings to support implementation of new import business or to develop process improvements through automation.
• Manages proper information flow with internal account representatives on changes or problems with external customers.
• Ensures local implementation of guidelines and standard procedures as outlined by the company.
• Conducts periodic internal audits to ensure compliance and timely processing of transactions and implements / maintains (continuous) improvement initiatives as appropriate.
• Assists with the processing of RFQ s.
• WHAT ARE WE LOOKING FOR? Bachelor s degree in supply chain management, transportation, engineering or logistics management.
• Customs Broker License.
• Industry experience in public sector or professional-level corporate business in a similar environment.
• Working experience in managing people/team.
• Thorough knowledge and understanding of the import process, export process and working environment, including the related customs systems/applications.
• Extensive knowledge of Customs business and technical familiarity with Thailand regulatory requirements.
• Knowledge on people management and leadership, i.e. recruitment, selection, training & development, coaching, performance management.
• Organizational and planning skills (prioritize, plan, assign and control).
• Decision-making capabilities.
• Customer focused attitude.
• Analytical and problem-solving skills.
• Able to work in a diverse environment and culture.
• Ability to make effective and persuasive presentations on various compliance topics to local management, staff, and external customers.
• Ability to act as a role model for team attitude and behavior.
• Network and relationship building skills both with external and internal customers.
• Communication and interpersonal skills.
• Language skills: fluent in Thai & English as second language.
• WHAT DO WE HAVE TO OFFER? With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement, pension, health, and life assurance. There s no doubt that you will be compensated for your hard wok and commitment so if you d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
• ABOUT TOMORROW We value your professional and personal growth. That s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career. CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Skills:

Research, Compliance, Microsoft Office, English

Job type:

Full-time

• Plans activities within the assigned scope of work.
• Develop and implement new traffic routes/projects granted by client.
• Execute and control the implementation of activities in line with the validated Sales plan from KAM and RAM.
• Ensure that plans are aligned at all times with Customer s expectations.
• Consistently monitor emails, respond in a timely and professional manner to Customers and Network.
• Responsible for utilizing T&T systems.
• Update continually the systems with current statuses from Network, Airlines, Shipping Lines, and Subcontractors.
• Alert Network and Customer when required (transport mapping deviation).
• Research, interpret and analyses data received from various sources and escalate any irregularities to appropriate Management.
• Manage Claims (if any).
• Maintains relationships with Network (Operations and Customer Services) and Customers to assure compliance with expectations and established procedures.
• Responsible for the preparation, delivery and confirmation of all assigned reports that pertain to the Control Tower.
• Research and provide information to Carriers, Customers, Network (Operations and Customer Services).
• Conduct daily (test phase), weekly (day to day) conference calls/meetings and serve as liaison between Operations and Account Management.
• Act as a point person to relay Carriers concerns and/or issues with network and Customers.
• Manage and Update SOP, contact matrix, transport mapping Work closely with KAM/RAM and produce KPIs on weekly, monthly basis according to periodic reviews with the Customer.
• Conduct freight invoice compliance on regular basis to ensure billing accuracy from Network to Customer.
• Communicate with IS/IT support groups to ensure system functionality and request enhancements.
• WHAT ARE WE LOOKING FOR? Bachelor s Degree in any related fields or.
• At least 2-year experience in freight forwarding business or shipping line.
• Good command of English.
• Knowledge of computer PC and Microsoft Office.
• Positive attitude and willing to work hard.
• Service-mind, good interpersonal and communication skills.
• Willingness to learn new things.
• Honest, hardworking, able to work under pressure and tight deadlines.
• Self-motivation and teamwork.
• WHAT DO WE HAVE TO OFFER? With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement, pension, health, and life assurance. There s no doubt that you will be compensated for your hard wok and commitment so if you d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
• ABOUT TOMORROW We value your professional and personal growth. That s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career. Our Organization is an equal opportunity employer. It is company policy that there shall be no discrimination against any employee or applicant on the basis of race, color, creed, ancestry, ethnic origin, gender, sexual orientation, marital status, family status, disability and/or age (as prescribed by law). Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: [email protected]. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.