Experience:

2 years required

Skills:

Energetic

Job type:

Full-time

• Daily monitoring of all medical claims.
• Manage the expectation of customers in line with Company's direction.
• Verifying claims documents vs policy terms & conditions to ensure genuineness of claim within policy coverage.
• Coordinate between customers, service providers to ensure excellent service.
• Coordinating with Accident & Health team for medical opinion and claim approval & ensure targeted turnaround time is achieved.
• Performing medical contact to gather information from hospitals/medical center.
• Explaining medical problems to patients or their families.
• Reviewing the treatment provided by hospitals is relevant to the case and in appropriate price.
• Flag irregular/fraudulent/exaggerated claims to superior for further action.
• Liaising with hospitals with a view to eliminating unnecessary or irrelevant treatment, over-servicing, over-charging and cost-containment.
• Evaluating customer's condition and arranging proper assistance to claimant.
• Handling e-mail & all communication channels within targeted timeline.
• Prepare weekly reporting on TAT, outstanding & repudiated cases.
• Any other task/responsibility assigned by superior.
• Your profile.
• 1-2 years of nursing or nurse claim assessor experience.
• Experience working under the Insurance department in the hospital or insurance and broker will be a big plus.
• Have a flexible schedule and must be able to work in shifts which may include night schedule and weekend.
• Able to work in commercial environment and fast moving business.
• Good interpersonal and communication skills.
• Computer literacy is essential.
• Self-motivated, result oriented, ability to work under pressure, creative and energetic.
• Willing to learn and can do attitude.

Experience:

7 years required

Skills:

Risk Management, Leadership Skill

Job type:

Full-time

• Lead and develop A&H underwriting and pricing strategies to ensure effective risk management, competitive pricing, and sustainable portfolio profitability.
• Oversee underwriting decisions, risk assessments, pricing reviews, and the development of underwriting guidelines and pricing policies.
• Monitor portfolio performance, claims trends, loss ratios, and profitability, and implement appropriate underwriting and pricing strategies.
• Collaborate with Actuarial, Claims, Sales, Product, and other relevant teams to drive profitable business growth and product development.
• Oversee A&H operations, including policy issuance and sales support, to ensure operational efficiency, service quality, and customer satisfaction.
• Lead, coach, and develop the underwriting team to achieve business objectives and maintain high performance standards.
• Provide strategic insights and management reports on underwriting performance, pricing adequacy, and portfolio profitability.
• Ensure compliance with company policies, underwriting governance, and applicable regulatory requirements.
• What we would like you to have.
• Bachelor's degree in Nursing, Medical Science, Insurance, Actuarial Science, Business Administration, or a related field.
• Minimum 7 years of relevant experience in A&H underwriting, health insurance, pricing, or portfolio management, with proven leadership experience.
• Strong expertise in underwriting strategy, pricing, risk assessment, claims analysis, and portfolio profitability.
• Excellent analytical, strategic thinking, commercial, and decision-making skills.
• Proven leadership, negotiation, and stakeholder management capabilities.
• Good command of written and spoken English and strong computer and data analysis skills.
• Results-oriented, commercially minded, proactive, and able to lead teams in a fast-paced business environment.

Experience:

3 years required

Skills:

Telesales, Leadership Skill

Job type:

Full-time

• Be responsible for the Outbound Call Centre team which supports distribution partners in converting prospects leads into closed sales primarily in health and motor insurance. Such support can include but not limited to responding to product and / or shopping inquiries by enquiries, recommending the most suitable benefit plan and / or product to customers, others.
• Supervise Outbound Agents and manage an initial team of up to 5 agents, ensuring they are meeting or exceeding performance targets, and rechecking team members works on ...
• Prepare and allocate prospect leads to Outbound Agents according to internal guidelines as revised from time to time.
• Monitor and analyse outbound calls for the team; such as conversion rates, response time, etc. to ensure daily, weekly and monthly targets are met.
• Assist and ensure that the customers for a smooth shopping experience via easysunday.com website and any other online / offline buying journey via Line, Facebook Chat, Zendesk Ticketing or call.
• Ensure the team can assist and satisfy customer inquiries in a professional and accurate manner.
• Motivate and coach team members to meet and exceed performance goals by creating attractive award schemes that are aligned with company objectives, etc.
• Gather and share all feedback on reasons driving unsuccessful sales conversions.
• Collaborate with the CRM and any other team(s) to ensure customer information is accurately captured and updated in the system.
• Collaborate with other departments to ensure that customer issues are addressed and resolved in a timely manner.
• Develop, update training material and train and coach agents on product knowledge, sales techniques, and customer service best practices. Ensure that there is a structured product training schedule.
• Manage the budget and resources, including scheduling and staffing.
• Work with the Customer Service Manager to improve the call and chat tool experience for agents.
• Bachelor's degree in Business Administration, Marketing, or a related field.
• 3-5 years of experience working as Outbound Agent or any role that involves convincing the B2C customer via phone.
• Preference with active insurance telesales agent license from Office of the Insurance Commission.
• Proven experience as a Outbound Lead or similar role.
• Strong leadership and management skills.
• Strong analytical and problem-solving skills.

Skills:

Finance, English

Job type:

Full-time

• Develop and maintain strong relationships with local insurance brokers and key decision-makers.
• Act as the primary contact point for assigned broker accounts, deepen partnerships.
• Conduct regular broker visits and business reviews.
• Build and maintain a healthy sales pipeline.
• Enhance broker satisfaction through responsive service and effective problem-solving.
• Work closely with underwriting teams to secure competitive terms for broker submissions.
• Monitor portfolio performance including premium growth, retention, profitability, and loss ratios.
• Promote profitable business growth while maintaining underwriting discipline, aligning with company risk appetite.
• What we would like you to have.
• Bachelor's Degree in Business Administration, Marketing, Finance, Insurance, or related field.
• Strong command of spoken and written English.
• Professional insurance qualifications (e.g., local insurance certifications) are advantageous.
• Experience 5-10 years of insurance sales, broker distribution, underwriting, or business development experience.
• Proven track record managing broker relationships and achieving sales targets.
• Strong understanding of commercial insurance Motor products.

Experience:

1 year required

Skills:

Business Development

Job type:

Full-time

• Explore new opportunities and build product concepts.
• Work closely with UW, Product, Tech, and Marketing teams to prepare POC or pilot launch materials and timelines.
• Monitor pilot progress, escalate issues, and ensure smooth rollout toward full launch.
• Identify, approach, and onboard new partners across finance, e-commerce, and dealer channels.
• Maintain ongoing communication to ensure partners have the information, support, and tools needed for successful product adoption.
• Conduct pricing comparisons, competitive benchmarking, and basic financial analysis to support commercial decisions.
• Oversee end-to-end project execution with a strong can-do attitude, structured thinking, and proactive problem-solving.
• Performs other duties as assigned.
• Bachelor's degree in Business Administration, Marketing, Economics, or a related field.
• 1-3 years of experience in Business Development, Product Management, or Partner Management (experience in insurance, fintech, telco, retail, or electronics is preferred).
• Demonstrated ability to coordinate with cross-functional teams and manage stakeholders effectively.
• Hands-on experience with product launches or new initiative development (POC, pilot projects, partnership onboarding).
• Experience in gadgets, consumer devices, warranty products, or subscription-based models.
• Understanding of insurance or extended-warranty structures.
• Familiarity with e-commerce, leasing, or digital platform partnerships.
• Excellent communication and presentation skills, both verbal and written.
• Strong interpersonal skills and the ability to build long-term partner relationships.

Skills:

Work Well Under Pressure, Microsoft Office

Job type:

Full-time

• Investigate fraudulent or suspicious insurance claims.
• Review and assess claim liability and responsibility.
• Provide guidance and consultation to surveyors and claim investigation staff.
• Prepare official response documents for external organisations regarding claim-related matters.
• Prepare and maintain related operational reports.
• Key.
• Male, aged between 23-40 years old.
• Bachelor's degree in any field.
• Detail-oriented and able to work well under pressure.
• Proficient in Microsoft Office applications.
• Ability to ride a motorcycle and own a motorcycle will be an advantage.
• Previous experience in the insurance industry will be considered an advantage.

Experience:

3 years required

Skills:

Corporate Law, English

Job type:

Full-time

• Provide accurate and timely counsel to executives on legal-related matters which include but not limited to partnerships, international ventures, corporate finance, etc.
• Collaborate with the Management to devise efficient defense strategies.
• Review and monitor incoming and outgoing legal and regulatory communications, and enforce SOP for file allocation to internal and external counsels while optimizing cost.
• Manage and track legal and regulatory filings; ensure status is updated regularly.
• Work with executive management to manage internal governance and compliance policies.
• Draft and solidify agreements, contracts and other legal documents on behalf of the Company.
• Provide clarification on legal language or specifications to internal stakeholders.
• Maintain current knowledge of changes in regulatory landscape and legislation.
• (2) Compliance.
• Monitor newly enacted legislations, regulations, and conditions related to the Company's operations including but not limited to insurance and data privacy laws.
• Monitor and evaluate the Company's compliance with relevant laws, regulations and corresponding conditions.
• Manage internal checklist of regulatory reports required to be filed within timelines.
• Review and advise on internal policies and practices to conform with related executed laws.
• Liaise with the Office of Insurance Commission (OIC), Anti Money Laundering Office (AMLO), and any other supervisory regulatory bodies.
• What we would like you to have.
• Bachelor or Master degree in law or any related field.
• At Least 3 years of working experience in Legal and Compliance, insurance related or startup environments.
• Good legal knowledge in the corporate law in the Non-Life Insurance Regulations & Operation/business process.
• Experience in the InsurTech or Insurance industry would be an advantage.
• Experience working with OIC would be an advantage.
• Ability to confront conflict and difficult issues in a professional, assertive and proactive manner.
• Display personal qualities of integrity, credibility and strong work ethic.
• Strong communication and organizational skills.
• Fluent in Thai and English both verbal and written communication skills.

Experience:

3 years required

Skills:

Leadership Skill, Telesales

Job type:

Full-time

• Be responsible for the Outbound Call Centre team which supports distribution partners in converting prospects leads into closed sales primarily in health and motor insurance. Such support can include but not limited to responding to product and / or shopping inquiries by enquiries, recommending the most suitable benefit plan and / or product to customers, others.
• Supervise Outbound Agents and manage an initial team of up to 5 agents, ensuring they are meeting or exceeding performance targets, and rechecking team members works on ...
• Prepare and allocate prospect leads to Outbound Agents according to internal guidelines as revised from time to time.
• Monitor and analyse outbound calls for the team; such as conversion rates, response time, etc. to ensure daily, weekly and monthly targets are met.
• Assist and ensure that the customers for a smooth shopping experience via easysunday.com website and any other online / offline buying journey via Line, Facebook Chat, Zendesk Ticketing or call.
• Ensure the team can assist and satisfy customer inquiries in a professional and accurate manner.
• Motivate and coach team members to meet and exceed performance goals by creating attractive award schemes that are aligned with company objectives, etc.
• Gather and share all feedback on reasons driving unsuccessful sales conversions.
• Collaborate with the CRM and any other team(s) to ensure customer information is accurately captured and updated in the system.
• Collaborate with other departments to ensure that customer issues are addressed and resolved in a timely manner.
• Develop, update training material and train and coach agents on product knowledge, sales techniques, and customer service best practices. Ensure that there is a structured product training schedule.
• Manage the budget and resources, including scheduling and staffing.
• Work with the Customer Service Manager to improve the call and chat tool experience for agents.
• Bachelor's degree in Business Administration, Marketing, or a related field.
• 3-5 years of experience working as Outbound Agent or any role that involves convincing the B2C customer via phone.
• Preference with active insurance telesales agent licence from Office of the Insurance Commission.
• Proven experience as a Outbound Lead or similar role.
• Strong leadership and management skills.
• Strong analytical and problem-solving skills.

Skills:

Problem Solving, English

Job type:

Full-time

• Coordinate with internal departments to support dealer operations, maintain strong business relationships, and ensure smooth communication and workflow.
• Manage dealer accounts from new vehicle insurance processes through policy renewal services.
• Prepare and consolidate sales reports for both new car insurance and renewal businesses to provide updates to management and partner teams.
• Prepare and verify commission payment reports for dealers accurately and within the assigned timeline.
• Travel nationwide to visit dealers, attend meetings, and provide business support when required.
• Plan and manage budgets, including marketing campaigns and promotional activities, to support sales performance and business growth.
• Develop and maintain relationships with newly assigned dealer partners to expand business opportunities and strengthen the dealer network.
• Key.
• Bachelor's Degree in any related field.
• Experience in the insurance industry.
• Ability to travel nationwide for dealer visits, may be using a personal car. The gas allowance will be provided.
• Ability to lead a successful team.
• Excellent presentation, influencing, coaching, and problem solving skills.
• Service-oriented, good communication and interpersonal skills.
• Able to work independently and collaborate well in a team.
• Excellent command of both written and spoken English.

Skills:

Business Development, Leadership Skill, English

Job type:

Full-time

• Strategy & Leadership: Develop and execute a comprehensive local broker distribution strategy aligned with the company's overall business objectives, while leading and mentoring the broker sales team to deliver sustainable growth.
• Broker Relationship Management: Establish and maintain strong, long-term relationships with key local brokers and intermediaries by acting as the primary point of contact for strategic partners. Drive engagement through regular communication, negotiate mutually beneficial agreements including commission structures and service standard ...
• Business Development & Sales Growth: Drive premium growth and profitability through the broker channel by setting clear sales targets, monitoring performance, and ensuring a strong pipeline of opportunities.
• Product & Portfolio Management: Provide strategic input into product development to ensure offerings meet broker and client needs, while maintaining a balanced and profitable portfolio.
• Operational Excellence: Ensure all broker-related activities adhere to regulatory requirements and internal policies while driving operational efficiency and service excellence. Continuously improve processes to enhance the broker and customer experience and partner.
• Stakeholder Management: Collaborate effectively with internal stakeholders including underwriting, claims, finance, and marketing to ensure alignment and seamless execution of broker strategies. Provide regular performance updates, insights, and recommendations to senior leadership, and represent the company in external industry events to strengthen market presence and relationships.
• What we would like you to have.
• Bachelor's or Master's degree in Business Administration, Finance, Insurance, or related field.
• Minimum 8-10 years of experience in non-life insurance, with strong exposure to broker/channel management.
• Proven track record in driving sales growth through broker networks.
• Deep understanding of local insurance market practices and regulations.
• Experience in leading and managing high-performing teams.
• Good command of English.

Skills:

Data Entry

Job type:

Full-time

• Accident notifying and dispatching surveyor.
• Customer verification.
• Providing coverage details and recommending solution.
• Guiding to use the company website and mobile application usage.
• Escalating to concerned parties as the 2nd tier.
• Entry data on the company database accurately.
• Meet the QC criteria standard.
• Age not over 30 years old.
• Bachelor degree in any field.
• Healthy.
• High discipline.
• Able to work on night shift (rotation).
• Preferable excellent English skills (TOEIC 600+ preferable).

Experience:

5 years required

Skills:

Teamwork, Tableau, Leadership Skill, Power point, English

Job type:

Full-time

• Own, review and update underwriting guidelines and pricing conditions for all types of policies in line with company direction and targets.
• Collaborate with data science and insurtech partner(s) to leverage data and technology to automate quotation, pricing, policy issuance, and endorsement processes in line with our company's financial targets, workflow, and SOPs.
• Review, update and manage workflow, SOPs, and manual for the team to receive, review and issue policies and endorsements for group and individual applications or standa ...
• Define and execute good strategies in partnerships with our sales channels/producers (broker and agents) to scale written premiums and improve the profitability of the portfolio.
• Prepare periodic reports and analyses to update management on underwriting performance and productivity leveraging Tableau and other data tools or dashboards.
• Validate and ensure that all premiums proposed and policies issued via our core system comply with OIC regulation and Company Underwriting Guideline as updated from time to time.
• Manage a team of the underwriter(s), policy issuance, and endorsement team to support smooth and complete underwriting processes.
• Participate in internal meetings including but not limited to senior management team meetings, and external meetings with clients where requested.
• Provide complete and accurate information to all and any operations team(s) to facilitate policy issuance, endorsement, and invoicing correctly and on time.
• Control and manage that all E2E underwriting functions comply with our turnaround time (TAT) and service level agreements (SLA) agreed within the Company and with our sales channels and sales producers (brokers and agents). Identify and implement methods to optimize performance TAT and SLA to provide better services to our clients.
• Bachelor's Degree of Administration, Insurance or in any related field.
• Minimum 5 years in the insurance company as Underwriting.
• Experience in Leadership, Teamwork & Operation for underwriting.
• Extensive knowledge of the insurance industry and marketplace including coverage issues, regulator issues and impact.
• Strong analytical and problem-solving skills.
• Excellent communication skills (verbal and written) in English & Thai.
• Good computer literacy, Microsoft Word, PowerPoint and especially excel.
• Supervisory skills including delegating tasks/authorities, provide guidance, personnel management.

Skills:

Big Data

Job type:

Full-time

• Why take a chance with us?.
• We are a team of results-driven talents who know how to have fun too! .
• Join us to work with a global team of leading talents in software engineering, big data and insurance as we embark on a mission to reinvent the insurance technology space and start seeing your work transform markets across Asia and the globe.
• Sunday is a fully-integrated sales and services Insurtech headquartered in Thailand that use artificial intelligence and digital platforms to offer personalised insurance products and services that suit all types of individual and business risks. Here to reinvent the entire insurance value chain, the company offers its end-to-end solutions via its partners and proprietary distribution channels.
• What is Sunday Talents Bank? .
• Sunday Talent Bank is open for anyone who's interested to be part of Sunday tribe but unsure what role will fit your profile. Or no matched role is active yet but prefer to stay connected with us. Feel free to drop your profile here and let us know your expectation, your information will be stored within our database under data confidential protocol.
• Our Talents Team will get back to you as soon as any suitable opportunities become active.

Skills:

Business Development, Problem Solving, English

Job type:

Full-time

• Coordinate with internal departments to support dealer operations, maintain strong business relationships, and ensure smooth communication and workflow.
• Manage dealer accounts from new vehicle insurance processes through policy renewal services.
• Prepare and consolidate sales reports for both new car insurance and renewal businesses to provide updates to management and partner teams.
• Prepare and verify commission payment reports for dealers accurately and within the assigned timeline.
• Travel nationwide to visit dealers, attend meetings, and provide business support when required.
• Plan and manage budgets, including marketing campaigns and promotional activities, to support sales performance and business growth.
• Develop and maintain relationships with newly assigned dealer partners to expand business opportunities and strengthen the dealer network.
• Bachelor's Degree in any related field.
• Experience in the insurance industry.
• Ability to travel nationwide for dealer visits, may be using a personal car. The gas allowance will be provided.
• Ability to lead a successful team.
• Excellent presentation, influencing, coaching, and problem solving skills.
• Service-oriented, good communication and interpersonal skills.
• Able to work independently and collaborate well in a team.
• Excellent command of both written and spoken English.

Experience:

3 years required

Skills:

Product Development, Microsoft Office, English

Job type:

Full-time

• New Product Creative and Initiatives.
• Perform product development, pricing, profit testing, and filing documents to OIC.
• Ensure product meets company profitability and marketability when benchmarking with other insurers.
• Communicate and coordinate with internal parties to ensure that the new product will be launched on time.
• Monitor product performance in terms of growth, profitability, and sales volume achievement.
• Process improvement e.g. finding a new method to improve the department's workflow, improving the efficiency of the pricing model, etc.
• Ad Hoc projects.
• Bachelor's or Master's Degree in Actuarial Sciences, Mathematical Sciences, or Applied Statistics.
• At least 3 years experience in Pricing Actuarial.
• Computer literacy and proficiency in Microsoft Office.
• Good Command of English.
• Ability to solve problems and have good human relationships.
• Good communication and coordination skills and working under pressure.
• Familiar with OIC.
• The actuarial exam is a plus.