ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Data Analysis, SQL, Javascript, English

ประเภทงาน:

งานประจำ

• Ensure that our operations run smoothly.
• Deal with systemic abnormality and complexity in Operations function.
• Demonstrate leadership to guide the overall project requirements in initiation, planning, execution, monitoring, evaluation, and closure.
• Work with and create SOPs related to various types of Digital Product i.e. Tourism / Bills Payment / Transportation.
• Apply analytical techniques to analyze data, support strategic, decision-making and translate complexities into actionable insights to optimize operational efficiency.
• Develop automated reporting mechanisms or tools to provide real-time/post-monitoring and to optimize operational efficiency.
• Facilitate and execute improvement initiatives across all operations touchpoints by engaging stakeholders and team members in process improvement.
• Requirements: Bachelor s or Master s degree in any related field.
• 1-3 Years of working experience in related fields is a plus.
• Able to work effectively and efficiently towards goals in a complex, diverse and fast-paced environment.
• Strong logical thinking, problem-solving and leadership skills.
• Customer-oriented, open-minded, eager to learn, have good interpersonal skills and have team spirit.
• Flexible with time (issues that require attention can occur during off-work hours).
• Proficient in working with numbers and data organization, especially with MS Excel or Gsheet.
• Able to solve complex problems through data analysis (SQL and coding skills (e.g. Google App Script, JavaScript, Python etc.) are a plus).
• Effective communication skills and good command of English.
• Has passion for the FinTech industry.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Marketing Strategy, Project Management, English

ประเภทงาน:

งานประจำ

• Responsible for end-to-end management of marketing strategy and initiatives to drive platform growth including but not limited to Traffic, Order and Asset monetization.
• Strategize marketing direction, and collaborate with Budget and Planning team based on business direction and KPI sets.
• Monitor and analyze key commercial/marketing metrics to provide insights and deliver findings using suitable visualization and reporting tools to support marketing decision.
• Coordinate and communicate with internal and external parties to ensure seamless and timely implementation.
• Support content planning, artwork briefing (e.g. banner, microsite) and other special projects as requested.
• Requirements: Bachelor s degree or above in Business, Marketing, or related field.
• A minimum 1-3 years of professional experience in business analysis, consulting, project management, specifically in e-commerce and food delivery environments will be a plus.
• Strong structural thinking and analytical ability to identify business challenge and drive actionable plan with data support.
• Strong executional abilities (bias for action), project management and cross-functional stakeholder management.
• Possess can-do attitude.
• Excellent communication skills in both Thai and English with creative mindset.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Good Communication Skills, Excel, English

ประเภทงาน:

งานประจำ

• Handle escalation cases by investigating root causes, coordinating with relevant teams, and providing timely resolutions.
• Support seller surveys and sentiment analysis, consolidating feedback to improve seller experience.
• Perform administrative management of sellers and programs.
• Oversee BAU processes related to seller and logistic management.
• Document recurring issues and share structured insights with internal teams to drive improvements in seller operations.
• Understand seller challenges towards achieving KPIs in-depth (e.g. Chat response rate, Same day ship out rate, Problem from logistic providers).
• Reach out to sellers regularly to gather feedback, offer assistance and share best practices.
• Work closely with cross-functional teams (Logistics, Commercial, Governance, Program Ops) to support seller operations and campaign execution.
• Contribute to ad-hoc projects or incident resolution that impact sellers operational performance.
• Requirements: Bachelor s Degree in Business, Economics, Supply Chain, or related field.
• 2-4 years of experience in e-commerce operations, seller management, or modern trade is a must.
• Strong analytical and problem-solving skills with attention to detail & Good skepticism.
• Able to manage multiple tasks simultaneously in a fast-paced environment.
• Good communication skills in Thai and English (verbal & written).
• Ability to negotiate and explain policies to sellers in a clear, persuasive, and professional manner.
• Proficiency in MS Office or G-Suite (especially Excel/Sheets for reporting).
• Flexible and adaptable; able to work under pressure and handle urgent operational cases.
• Strong coordination skills and ability to work collaboratively with multiple stakeholders.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Payroll, Express, Compliance, English

ประเภทงาน:

งานประจำ

• Job Description: Coordinate and manage the complete payroll cycle (bi-weekly/monthly) with an outsourced payroll provider, ensuring timely, accurate, and compliant payroll delivery for employees.
• Prepare, validate, and consolidate payroll inputs such as attendance, variable pay, statutory deductions, and employee lifecycle changes (e.g., new hires, transfers, terminations).
• Review payroll calculations, preview reports, and statutory summaries to ensure accu ...
• Ensure strict compliance with labor laws, tax regulations, social security, provident fund contributions, other statutory reporting requirements (e.g., PND1, PND91, SSO, WHT), and internal policies.
• Coordinate with HR, Finance, and other departments to ensure smooth payroll operations.
• Manage employee inquiries and escalations regarding payroll, tax, and benefits in a timely and professional manner.
• Support the HR and Finance teams in payroll-related reconciliations, accruals, and financial reporting.
• Maintain the confidentiality and integrity of payroll data, ensuring accuracy in HRIS and payroll systems.
• Prepare reports and documentation for internal and external audits and liaise with auditors as required.
• Identify process gaps, recommend automation opportunities, and implement improvements to enhance payroll accuracy and efficiency.
• Stay up to date with legal changes and industry best practices related to payroll.
• Requirements Bachelor s degree in Human Resources, Accounting, Business Administration, or a related field.
• Minimum of 4 years of progressive experience in payroll operations, including direct collaboration with outsourced payroll providers.
• Solid knowledge of labor laws, personal income tax, and statutory requirements.
• Advanced skills in Microsoft Excel and Google Sheets (e.g., VLOOKUP, PivotTables, reconciliation tools), App script.
• Excellent communication skills in both Thai and English, with the ability to coordinate effectively across departments and with external vendors.
• Strong analytical and problem-solving skills, with high attention to detail.
• High level of integrity, confidentiality, and professionalism.

ทักษะ:

Excel, Formula, English

ประเภทงาน:

งานประจำ

• Be responsible for SPX service point partner onboarding process including point creation in the system, map creation in Google Maps, material distribution to the partner, and making sure that any relevant parties can complete their checklist on time.
• Coordinate with other teams supporting onboarding process e.g. training team, payment team to manage onboarding to be completed within expected timeframe.
• Maintain the accuracy of SPX service point partner information to ensure that customers can see the correct and up to date information regarding the service points.
• Conduct report on a weekly basis to summarize onboarding performance.
• Work on administrative tasks following assignment from the supervisor.
• Requirements: Bachelor s degree in any field.
• Be familiar with Google Sheets and Excel, be able to use basic formula to summarize data.
• Can communicate in English, only writing and reading are necessary.
• Possess detail-oriented mindset.
• Be able to adapt following a change in business and team direction.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

SQL, English

ประเภทงาน:

งานประจำ

• Manage end-to-end marketing initiatives such as CRM to drive new user acquisition and retention, including mechanics planning, budget optimization, user segment breakdown, A/B testing and performance analysis.
• Provide details plans for marketing campaigns or A/B testings, aligning them with the overall business objectives.
• Regularly review and analyze key marketing metrics to provide insights that guide decision-making for campaign improvement.
• Conduct data-driven analysis to provide actionable insights and recommendations for current business direction on ShopeePay, Digital Products and Credit businesses.
• Design analysis framework, extract relevant data, run in-depth analysis, and deliver findings using suitable visualization and reporting tools to communicate and collaborate with related stakeholders.
• Support other special projects as requested.
• Requirements At least 1 - 2 years of work experiences in areas of marketing analytics, business analytics, data analytics, strategy consulting, e-commerce or tech industries.
• Strong technical skills with experience in SQL is a must.
• Intermediate MS Excel and Google Sheet skills, capable of utilizing different formulas and features to drive desired result.
• Strong analytical and logical reasoning skills.
• Strong sense of ownership over their work and long-term goals; a self-starter.
• Excellent communication skills in both written and verbal format in Thai and English.
• Reliable and good team player who enjoys a fast-paced and iterative environment.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Procurement, Finance, Excel, English

ประเภทงาน:

งานประจำ

• Team Leadership: Lead, mentor, and guide a team of 4, consisting of 1 Analyst and 3 Inventory Planners, to meet and exceed performance goals and deliver on critical business objectives.
• Demand & Order Forecasting: Design, develop, and implement demand forecasting and order forecasting models. Ensure accurate demand predictions to optimize inventory levels and reduce stockouts or overstocking.
• Inventory Management Strategy: Design and implement strategies to optimize inventory ...
• Performance Reporting & Analysis: Regularly generate and present performance reports, tracking key metrics such as forecasting accuracy, inventory turnover, and working capital optimization. Provide actionable insights and recommendations for improvement.
• Continuous Improvement Initiatives: Identify areas for process improvement within forecasting, inventory planning, and overall supply chain management. Lead initiatives to enhance efficiency, reduce costs, and improve performance.
• Cross-Functional Execution: Collaborate with various teams (commercial, procurement, finance, warehouse, business intelligence, etc.) to implement inventory and forecasting strategies effectively across the organization. Ensure timely execution of improvement initiatives across functions.
• Management Presentations: Prepare and deliver frequent presentations to senior management, communicating the team s performance, progress on initiatives, and data-driven recommendations for further improvements.
• Requirements: Bachelor s degree in Supply Chain Management, Business Analytics, or related field (Master s degree preferred).
• At least 5 years of experience in demand forecasting, inventory planning, or data analytics, with a proven ability to lead teams.
• Minimum 2 years of experience in a leadership role, managing a team of professionals.
• Proficient in data analysis tools (e.g., Excel, SQL, etc).
• Strong experience in presenting complex data and performance metrics to senior leadership.
• Excellent command of English, both written and verbal, with the ability to communicate clearly and effectively at all levels of the organization.
• Demonstrated ability to execute strategic initiatives and lead cross-functional collaboration.

ทักษะ:

Express, Project Management, Fast Learner

ประเภทงาน:

งานประจำ

• Defining objectives, timelines, and resources needed for the product launch. This includes understanding customer needs, market conditions, and technical requirements.
• Work with IT to optimize the use of existing of technology or enhance/develop systems.
• Ensuring the product meets certain standards of performance, reliability, and quality.
• Provide regular updates and reports to higher-level management, including project plan, project progress.
• Requirements: Bachelor or Master s Degree in Business, Economics, Engineering, Computer Science related field is preferred.
• Have experience in execution-oriented, strong project management skills including interpersonal & communication and solution design.
• Familiar with business impact sizing studies, feasibility analyses, and projection implementation cross-functionally.
• A proactive, fast learner, team player and leader with ability to work and manage diverse team communities in dynamic environments.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Express, Compliance, Project Management, English

ประเภทงาน:

งานประจำ

• Develop and execute training programs tailored for ground operation teams.
• Create and update training materials & working manuals for SOP compliance.
• Conduct both online and offline training sessions to ensure team competency.
• Evaluate training effectiveness & learner performance through structured assessments.
• Analyze training data and generate reports to drive continuous improvement.
• Collaborate closely with CTO, SOC, Middle Mile, PMO, and Product teams to align training with business needs.
• Lead end-to-end training project management to enhance operational execution.
• Requirements: Bachelor's Degree with minimum 2 years of experience in training, operations, or related fields.
• Ability to work in a fast-paced & high-pressure environment.
• Strong analytical skills for training evaluation and performance tracking.
• Background knowledge of tech companies, backend systems, or logistics operations is a plus.
• Excellent ability to simplify and translate complicated SOPs into practical training content.
• Proficient in Google Workspace (Google Sheets, Google Slides, Google Forms).
• Proactive mindset & willingness to contribute beyond training to enhance SPX Express operations.
• Excellent communication in both written and verbal English.

ทักษะ:

Microsoft Office, Excel, Problem Solving

ประเภทงาน:

งานประจำ

• Track the recruitment progress of fleet and agents to ensure hub capacity.
• Work with the project team to develop and implement strategies to enhance fleet and hub capacity.
• Collect, validate, and submit subcontractor agent suitability information.
• Review and process ad hoc subcontractor agent requests efficiently.
• Monitor and report on daily fleet and hub capacity to support operational effectiveness.
• Monitor and track subcontractor agent fulfillment and ensure agent attendance.
• Strategically allocate manpower agents to support operations at seller sites, especially for large sellers and business partners.
• Monitor and track manpower availability to ensure operational needs are met.
• Control and maintain supportive assets for on-site operations.
• Provide monthly updates on asset management to facilitate new operations.
• Requirements: Bachelor's degree or above, no specific field required (Fresh Graduates is welcome).
• Proficiency in Microsoft Office; Excel knowledge is a plus.
• Good attitude, logical thinking and strong analytical and problem solving skills.
• Ability to adapt and thrive in fast-pace dynamic environment.
• Excellent communication and teamwork abilities.
• Availability to work in the office 5 days a week and 1 day from home.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Risk Management, Microsoft Office

ประเภทงาน:

งานประจำ

• Serve as the main point of contact for gathering evidence, CCTV footage, and relevant information for assigned fraud cases.
• Coordinate with other relevant teams to prepare for interrogation sessions.
• Participate in the interrogation sessions of offenders,witnesses, and/or other relevant parties.
• Draft investigation reports.
• Act as a CCTV real-time monitor as requested or assigned by the supervisor.
• Participate in security-related projects and tasks as assigned.
• Requirements: Bachelor's degree in Laws, Political Science or related field. (Fresh Graduate is welcome.).
• Availability to work in the office 5 days a week and 1 day from home.
• Minimum of 0-2 years of experience in Fraud Investigation, Fraud Prevention, Loss Prevention, Government Affairs, Government Relations, or Risk Management-related positions.
• Experience in the logistics industry is a plus.
• Previous experience as a Police/Military Official or other government official is advantageous.
• Familiarity with reviewing CCTV footage.
• Skills in offender interrogation or interviewing.
• Strong analytical and problem-solving abilities.
• Excellent interpersonal skills.
• Proficient in GSuite or Microsoft Office.
• Must have a private vehicle and a valid driver's license.
• Availability to be on-call for emergency issues.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Compliance, Risk Management, Accounting, English

ประเภทงาน:

งานประจำ

• Conduct periodic compliance reviews to ensure the company maintains a high level of adherence to payment business regulations.
• Provide advisory and consultation services to business units to help develop new business ideas and initiatives.
• Develop, implement, and review compliance policies and procedures to align with regulations and operational effectiveness.
• Collaborate with Risk Management to maintain and enhance internal controls for mitigating compliance risks.
• Conduct gap analyses on new and changing regulations and laws impacting the payment business.
• Liaise with regulatory bodies to ensure compliance.
• Requirements: Bachelor's degree in Law, Business Administration, Accounting and Finance, or a related field.
• 2 - 3 years of experience in compliance, preferably in commercial bank, e-payment or fintech business sectors.
• Understanding of payment business operations.
• Familiar with AML/CFT laws, consumer protection laws, PDPA and electronic transaction laws.
• Understanding of concept and framework of payment, digital wallets, and online lending platforms.
• Fluent in Thai and English.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Perform User Acceptance Test (UAT) for newly implemented functions.
• Design and generate training materials for internal and external users.
• Analyze, align, and evaluate business requirements, feasibility, and value of the feature requests with both business and regional product teams to deliver a comprehensive and accurate Business Requirement Document (BRD).
• Drive and own high-level strategic initiatives, and simultaneously, hands-on with the ability to roll up your sleeves and get things done.
• Requirements Detail-oriented with a demonstrated ability to self-motivate and follow through on projects.
• Self-starter and a quick learner, independent and flexible, with strong customer focus.
• Strong stakeholder management skills with a customer-oriented and execution-focused mindset.
• Strong verbal and written communication skills and English speaking is a must to collaborate with internal stakeholders.
• Ability to work in a fast-paced and dynamic environment.
• 1 - 2 years of work experience in the E-Commerce, marketing, or internet service industry is a plus.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Express, Business Development, Analytical Thinking, English

ประเภทงาน:

งานประจำ

• Job Description: Lead team to develop framework to conduct analysis and initiate new ideas to optimize SPX network across all miles on cost, speed and capacity (e.g. determine numbers and locations of Sortation centers and Regional centers).
• Design end-to-end order flow to facilitate growth, cost optimization and SLA improvement initiatives.
• Responsible for SPX network configuration in in-house system to setup and revise middle-mile routing and sorting plan, propose feasible solutions and potential impacts ...
• Work closely with operations and local product to troubleshoot operational issues related to order path and network routing.
• Coordinate with both internal and external stakeholders to propose, align and finalize key business direction.
• Serve as a SWAT team during critical moments in the middle-mile network route configuration.
• Requirements: Bachelor or Master Degree in any fields - bachelor in Logistic engineering, Logistics Supply Chains Management.
• At least 5-7 years of experience in operations strategy, business development, logistics is a plus.
• Hands-on experience in express delivery industry is an advantage.
• Proven leadership abilities and strong people management skills.
• Excellent analytical thinking with a proactive approach to initiating solutions.
• Strong logical reasoning and effective problem-solving capabilities.
• Able to thrive in a fast-paced, dynamic work environment.
• Excellent verbal and written communication skills in English.

ทักษะ:

Express, Excel, Project Management

ประเภทงาน:

งานประจำ

• Job Description: Oversee and manage the Outbound Sort and Outbound Dispatch processes to ensure efficiency.
• Handle backlog chasing and manage workflows to meet Service Level Agreements (SLAs).
• Work with both internal and external functions to properly handle pushed-out parcels.
• Optimize manpower from the planning team to align with cycle times and hourly volume.
• Continuously improve staff Key Performance Indicators (KPIs) on productivity, accuracy, service level, and stakeholder satisfaction.
• Act as a leader for the operational team, using daily performance reports to monitor and manage staff effectively.
• Coach and advise team members to foster their development and enhance team performance.
• Drive a culture of excellence and maintain high operational standards.
• Report a summary of data, operational concerns, and improvement procedures to management and other relevant parties.
• Demonstrate a history of excellence in team development and performance management.
• Requirements: Bachelor's degree or higher in Engineering, Logistics Management, Supply Chain Management, or a related field.
• Ability to work night shift as required.
• Good communication and stakeholder management skills.
• Analytical ability - logical thinking and optimization.
• Strong working knowledge of Spreadsheets (Excel/Google Sheets).
• Proven working experience in project management.
• Multitasking and prioritizing skills.
• Work with fast, timeline and extra long working hours during campaign.
• Fast Response.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Project Management, Business Development, SQL, English

ประเภทงาน:

งานประจำ

• Develop insights, strategy, and initiatives for SPX Operations Team to solve problems from supply chain planning and optimization, human resources, cost optimization, and more.
• Identify potential improvement factors and build up initiatives for SPX E2E Operation SLA and lead the initiatives cross-function to see results.
• Prepare presentations, reports, and dashboards to update and review initiative outcomes and performance.
• Requirements: 1~3 years of experience working in project management, strategic planning, or business development in a high dynamic environment.
• Extremely comfortable with manipulating, analyzing, and modeling a vast amount of data using advanced SQL skills, Excel, Google Sheets, and Google Data Studio.
• Experience building data models and/or predictive models used in a business production environment.
• English proficiency (professional to native is strictly required.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Procurement, English

ประเภทงาน:

งานประจำ

• Warehouse Network Planning: Strategize Shopee Thailand's warehousing network across the country to optimize cost efficiency, reduce buyer wait times, and strengthen synergy with the SPX network. This includes integration of various warehousing models such as main warehouses, satellite warehouses, extended storage facilities, and cache models within SPX hubs.
• Business Scenarios Modelling: Evaluate potential supply chain models that Shopee could pursue (e.g. the requirements to achieve same-day delivery in the future).
• Decision-making & Cost-Benefit Analysis: Identify key decision points throughout each stage of the business and conduct in-depth cost-benefit analysis to guide decisions on warehouse expansions, location selection, and infrastructure investments.
• Warehouse Structural Improvements: Determine the structural enhancements to warehousing operations to support the business growth of all fulfillment services (e.g. consignment, retail, Fulfilled by Shopee).
• Cross-functional Collaborations: Collaborate with Warehouse Operations, SPX, and Procurement teams to evaluate business scenarios and initiate expansion projects.
• Key KPIs: fulfillment cost per order, buyer wait time.
• Requirements: 3-5 years of work experience; prior experience in strategic planning roles is preferred.
• Strong analytical skills: able to assess business scenarios and make data-driven decisions.
• Strong numerical acumen: good understanding of key drivers, able to do financial modelling, numbers projections etc.
• Out of the box thinking: able to challenge the current operations and explore new and more efficient ways.
• Strong communications skills in both written (e.g. powerpoint presentations) and verbal (e.g. cross-functional meetings).
• Able to connect the dots between spreadsheet numbers and on-the-ground operations.
• Good command of English.
• Able to thrive in a dynamic and fast-paced environment.

ทักษะ:

Analytical Thinking, English

ประเภทงาน:

งานประจำ

• Manpower, Pallet, and Consumables Management: Oversee resource allocation for both Business As Usual (BAU) operations and specific campaigns.
• Volume Curve Analysis: Conduct analysis to optimize manpower planning and align resources with operational demands.
• Coordination with Strategic Workforce Planning: Collaborate to assess and adjust manpower requirements based on operational needs.
• Actual Manpower Reporting and Productivity Analysis: Generate reports to evaluate actual staffing levels and analyze productivity metrics.
• Budgetary Cost Control: Monitor expenses to ensure alignment with budgeted figures.
• Productivity Tracking and Incentive Scheme Monitoring: Track productivity levels and manage incentive programs to drive performance.
• Project Leadership: Lead initiatives in accordance with company directives related to resource management.
• Requirements: Bachelor's degree in business administration, operation management, logistic management is plus.
• Knowledge on Operational activity and limitation.
• Strong Analysis to deep dive in detail and hypothesis for root cause.
• Essential cross-functional working skills with strong analytical thinking, initiative and results-driven.
• Excellent written and verbal communication skills in English.
• G- Strong Analysis skill.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Express, English

ประเภทงาน:

งานประจำ

• Responsible for sustainable growth of SPX Express end-to-end workforce, with core tasks including. Fulfillment planning - Working with business teams on workforce planning across miles, planning necessary capacity across various hiring channels.
• Fulfillment digitization & tracking - Ensuring visibility of fulfillment performance across all of SPX, including digitization and tracking of fulfillment process.
• Fulfillment initiatives - Design/execute any initiatives to improve SPX s ability to hire & retain workforce.
• Cost initiatives - Design/execute any initiatives to optimize workforce cost across SPX.(workforce mix, payment schemes).
• In addition to above, act as the lead of subcontractor management team, with core tasks including Subcontractor optimization strategy - balancing cost & fulfillment.
• Subcontractor scheme design - rates, commitments, penalties.
• Relationship management - establishing strong working relationship with senior management of subcontractors.
• Requirements: 1-3 years of experience in key account, logistics, supply chain management or related fields.
• Strategic mindset with a focus on long-term goals.
• Proficiency in Google Workspace.(e.g. Google Docs, Google Sheets, and Google Slides).
• Can do attitude, able to work in a fast paced environment.
• Fluent English communication skills.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

SQL, Python, Automation, English

ประเภทงาน:

งานประจำ

• Developing data pipeline and gather into internal tables using SQL, Inhouse-tools and Python.
• Collaborate with stakeholders to prepare, process, and validate data for business needs.
• Make recommendations on improvement, maintenance, or other factors to improve the database system.
• Develop reports, dashboards, and automation solutions using SPARK, SQL, Python, Excel, and in-house tools.
• Ensure data integrity by sanitizing, validating, and aligning numbers with accurate logic.
• Requirements: Master's or bachelor's degree in quantitative fields or a relevant field.
• 1-3 years of experience in Data Analytics, Data Engineering, or Business Intelligence.
• Experience in project & stakeholder management responsibilities.
• Strong SQL skills for data querying and Excel proficiency (Python is a plus).
• Strong English communication skills, both verbal and written.
• Detail-oriented and enjoy building from the ground up.
• Fresh Graduates are welcome.

ทักษะ:

Analytical Thinking, English

ประเภทงาน:

งานประจำ

• Plan and oversee projects within an organization.
• Ensure that all projects are delivered on-time, within scope and budget.
• Develop the detail of project plan to monitor, track progress, and evaluate the performance specifically to analyze the successful completion of short and long-term goals.
• Ensure the project has a cost estimating process in place to meet requirements and in line with quality standards.
• Implement the improvement processes for cost optimization in terms of manpower planning, operation, and general expenses.
• Collaboration with Operation team to support Cross-Border shipments.
• Coordinate with other departments when necessary and maintain a good working relationship with relevant stakeholders.
• Perform other related duties as assigned.
• Requirements: Bachelor's degree in business administration, operation management, logistic management is plus.
• Knowledge on Operational activity and limitation.
• Strong Analysis to deep dive in detail and hypothesis for root cause.
• Essential cross-functional working skills with strong analytical thinking, initiative and results-driven.
• Excellent written and verbal communication skills in English.
• G- Strong Analysis skill.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Research, Microsoft Office, Excel

ประเภทงาน:

งานประจำ

• Support and run impactful HR initiatives: Be involved in the end-to-end planning and execution of projects such as Employee Engagement Surveys, Performance Management cycles, Key Talent Reviews, and more.
• Turn data into action: Conduct internal and external research, analyse employee data, and help translate insights into meaningful strategies and solutions.
• Keep the team aligned: Prepare clear communication materials, presentations, and updates for stakeholders to ensure everyone is on the same page and moving in the right ...
• Why This Role is Exciting You ll get a front-row seat to how HR strategies are designed and implemented.
• You ll gain exposure and develop a strong foundation in OD and TM.
• You ll have opportunities to contribute ideas, lead mini-projects, and grow your career in a supportive and collaborative environment.
• Requirements: We re excited to work with someone who is curious, motivated, and ready to grow. You ll thrive in this role if you have: A Bachelor s degree in any discipline (recent grads are welcome; 1-3 years of work experience is a plus).
• Strong communication and interpersonal skills, with the ability to engage confidently with different stakeholders.
• A collaborative spirit and the ability to work well in a team.
• Good working knowledge of Microsoft Office (Excel, PowerPoint, Word).
• A curious mind with strong analytical and problem-solving skills.
• A can-do attitude with the ability to manage time and priorities effectively in a fast-paced environment.
• Eagerness to learn, grow, and take on new challenges.
• Open to Fresh Graduates.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Research, Business Development, Negotiation, English

ประเภทงาน:

งานประจำ

• Job Description: Develop a tailored pitch and value proposition to onboard merchants based on their unique growth potential.
• Conduct market research and competitor analysis to understand emerging food trends and identify top-performing merchants.
• Build strong relationships with merchants and guide them through the onboarding process.
• Work closely with internal teams (marketing, operations, and analytics) to ensure merchant success post-onboarding.
• Travel within Bangkok to meet potential merchants, present ShopeeFood's value, and close deals.
• Provide insights on merchant trends and suggest strategies for continuous merchant growth.
• Manage sales pipelines and report progress to team lead.
• Qualifications Bachelor's degree in Business, Marketing, or a related field.
• 2+ years of experience in B2B sales, merchant acquisition, or business development, preferably in the F&B, e-commerce, or tech industry.
• Strong negotiation and relationship management skills with the ability to engage high-potential business owners.
• Ability to analyze market trends and identify key merchants with strong growth potential.
• Excellent communication skills in Thai and English (both written and spoken).
• Strong presentation skills and the ability to customize pitches based on merchant profiles.
• A self-starter mindset, able to work independently and manage multiple accounts simultaneously.
• Knowledge of the food delivery industry and F&B market trends is a plus.
• Preferred Skills & Experience: Experience working with premium, high-growth, or trendy F&B brands.
• Familiarity with e-commerce and food delivery platforms.
• Understanding of merchant operational challenges and the ability to provide strategic solutions.

ทักษะ:

Express, Automation, Problem Solving, English

ประเภทงาน:

งานประจำ

• Lead end to end implementation of the new sorting center and regional center.
• Design and work with regional team to align on new automation systems.
• Build and setup new construction project from planning to full operation running.
• Work with functional stakeholders both internal and external to understand all requirement and limitations.
• Identify risks and mitigations.
• PMO all tasks associated with the new projects.
• Communicate project strategy and objectives with relevant departments and colleagues.
• Analyze all options, solutions, and impacts of initiatives.
• Monitor Middle-mile performance and provide solutions for issues found.
• Act as SWAT team for middle-mile during critical moment.
• Requirements:Great problem solving skills. Proactive and able to use initiative.
• Strong business sense and able to improve operating planning through clear business view.
• Strong analytical skills and able to make judgment based on logical reasons. Able to draw insights from complex data.
• Well-developed interpersonal and communication skills. Able to communicate clearly and concisely. Excellent in stakeholder management.
• Committed, result oriented, willing to go extra miles for goal achievement.
• Like challenging goals and fun environment.
• Essential cross-functional working skills with strong analytical thinking, initiative and results-driven.
• Experience in team management.
• Excellent written and verbal communication skills in English and Thai; Chinese is a plus.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Problem Solving, Negotiation, English

ประเภทงาน:

งานประจำ

• Ensuring continuous creative improvement for Outbound process through problem identification and problem analysis.
• Monitor and improve productivity for all function of Outbound team.
• Manage, study and understand WMS system for existing and new outbound functions and able to be a mentor for team member.
• Create work plans and schedules in order to accomplish objectives.
• Prepare monthly, daily reports, outbound issues, etc.
• Plan and communicate between the department and other related units.
• Monitor and improve the productivity for all functions of the outbound team.
• Set working process for reduce damage, defect and wrong packing.
• Manage day-to-day order receiving in WMS with on time operation and accuracy.
• Manage overall problems occur; responsible for the cross-communication between shifts, departments, customers and vendors when necessary.
• Plans and continuously monitors departmental operations to ensure that all work requirements be good for the company.
• Plan work schedules and assign duties to maintain adequate staff for the effective performance of activities and respond to fluctuating workloads, anticipating variances in staff and volume.
• Resolve personnel problems, complaints, or grievances when possible for resolution.
• To perform any other duties assigned by Manager.
• Requirements: Bachelor s Degree or higher in Logistic management, supply chain or any related field.
• At least 5 years of working experience in Warehousing (e-commerce is highly preferred).
• Warehouse management and Logistics Supply Chain Knowledge will be advantaged.
• Be able to communicate in English.
• Problem solving skills and Conflict management.
• Ability to work under deadlines and pressure.
• Good interpersonal, communication and negotiation skills.
• Good team player.
• Proficient with Microsoft Excel.
• Able to work on shift and day-off when required.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Express, Excel, Multitasking, English

ประเภทงาน:

งานประจำ

• Monitor and manage operation in Return and Rework team of process and data controlling to accuracy.
• Able to summarize and prepare reports to present to supervisors.
• Works with internal and external functions to properly handle pushed-out parcels.
• Follow up and clear pending parcel status within the system to maintain the predetermined period.
• Able to solve specific problems.
• Requirements: Bachelor's Degree or Logistics management, Supply chain management or any related field.
• At least 3 years of working experience in logistics, supply chain or express industry.
• Be able to communicate in English.
• Good communication and presentation skills.
• High analytical ability - critical and logical thinking and optimization.
• Strong working knowledge of Spreadsheets (Excel/Google Sheets).
• Good team player.
• Multitasking and prioritizing skills.
• Proven working experience in project management.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Express, Finance, Project Management, English

ประเภทงาน:

งานประจำ

• Operation Excellence, Operations, Commercial, Finance to understand key business and operational processes to capture change requirements, crystalize objectives, problem-solve system and business impacts, identity success metrics and risks.
• Involved in reviewing UAT and conduct testing and manage Live Testing, develop feature and project roll-out implementation plans and timelines, effectively managing many diverse stakeholders.
• Prepare SOP designs and training material for business users and lead communication ...
• Collaborate with Regional Operations counterparts to strategically identify synergies across Regional practices and relevant localisations to the market.
• Prepare consolidated plans, system and feature adoption performance and project timelines to senior management.
• Requirements: Native fluency in Thai and strong command of English (reading, writing, listening, speaking).
• At least 5 years of work experience in product management, business or systems analyses, management consulting, IT and implementation consulting related fields are preferred.
• Have very strong project management skills including interpersonal & communication skills.
• Familiar with business impact sizing studies, feasibility analyses, and projection implementation cross-functionally.
• A proactive, fast learner, team player and leader with ability to work and manage diverse team communities in dynamic environments.
• Adept at understanding business priorities to forecasting and analyses, detail oriented, and strong problem-solving skills.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Gathering and developing business requirements; constructs workflow diagram and technical documentation; communicates product features; reviews BRD/PRD as required by business requirements focusing on P2M market expansion and promotional features.
• Understand and translate customer needs into business and technology solutions, providing consultation of payment services, functional, application designs and ensure technology and business solutions represent business requirements.
• Analyses, supports and develops the feasibility of requirements, project plans, and ...
• Manage all change requests, keeping track of the timeline, validating all schedule impacts, and communicating changes to all teams.
• Working cross-functionally with our stakeholders, business and technology teams to ensure timely and quality release of product/ enhancements.
• Monitoring project progress by tracking activities; resolving issues; and recommending actions to ensure timely completion.
• Requirements: Minimum 1 year of experience as a Product Manager or Business Analyst in the Banking platform, E-wallet, or IT solution industry.
• Proficient in working with numbers and data organization, especially with MS Excel or Gsheet.
• Results and detail-oriented, with strong intuitions on how to solve problems creatively and quickly.
• Strong ability to grasp technical concepts and simplify them for clear communication skills.
• Ability to work independently in a fast-paced environment.
• Ability to speak and write in English.
• Strong knowledge of P2M payment technical background is a plus.

ทักษะ:

Data Analysis, Compliance, Big Data, English

ประเภทงาน:

งานประจำ

• Analyze fraud patterns of card transaction data to proactively detect potentially fraudulent activities, investigate suspicious behavior, and escalate confirmed fraud cases as needed.
• Provide feedback on fraud detection rules, alerts, and system enhancements through data analysis and and identifying potential cases through the use of in-house tools to update and query the database.
• Manage the full cycle of chargeback processes related to card fraud and service-rela ...
• Evaluate fraud-related disputes and submit representments or accept liability based on scheme rules and evidence.
• Track dispute performance metrics (e.g., chargeback ratio, win rates, time-to-resolution), develop well-defined tools to enhance the fraud and chargeback performance.
• Support cross-functional initiatives, e.g. PM team, Regional Risk team, and Compliance, aimed at improving the efficiency and effectiveness of fraud and chargeback operations.
• Requirements:Bachelor s or Master s degree in Engineering, BBA, or any related field. Fresh graduates are welcome to apply.
• Ability to analyze big data for patterns or business trends, and take findings and communicate them effectively.
• Proficient in working with numbers and data organization, especially with MS Excel or Gsheet.
• Detail-oriented and organized. Works well in a small team environment.
• Excellent interpersonal, communication skills and good command of English.
• Proficient in using SQL to analyze data, drive insights, and create dashboards and visualizations is a plus.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Express, Negotiation, Excel, English

ประเภทงาน:

งานประจำ

• Being the key person for manpower planning for RCs team.
• Monitoring productivity and finding information to backup cost and SLA stat.
• Coordinate with operations and subcontractor management team to update plan as cutoff time.
• To do any project improvement related RC process.
• Requirements: Bachelor's Degree or higher in Logistic & Supply chain management, Business and Administration, Economics or any related field.
• At least 1 years of working experience in procurement or sourcing function.
• Be able to communicate in English both speaking and writing or potential for self improvement.
• Great communication, negotiation and interpersonal skills.
• Strong problem-solving and detail-oriented.
• Proficient in Excel, Google Sheet.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Legal, English

ประเภทงาน:

งานประจำ

• Provide regulatory and compliance advisory for business initiatives, product launches, and new features across the Shopee platform.
• Review and draft internal guidelines, terms & conditions, FAQs, and public-facing articles to ensure clarity, accuracy, and legal compliance.
• Conduct compliance risk assessments for marketing campaigns, promotions, seller policies, and operational processes.
• Translate complex regulatory requirements into actionable internal policies and user-facing documentation.
• Coordinate with cross-functional teams (marketing, BD, operations, legal, PR) to support compliant implementation of strategic projects.
• Monitor regulatory developments and assess potential impact on business operations.
• Assist in preparing compliance documentation, regulatory responses, or internal reports as needed.
• Requirements: Bachelor's degree or higher in Law.
• More than 3 years of experience in compliance, regulatory affairs, legal advisory (experience in tech, e-commerce, or FMCG is a plus).
• Strong understanding of regulatory frameworks relevant to e-commerce, advertising, consumer protection, and digital platforms.
• Excellent writing skills in English and Thai able to draft clear, user-friendly documentation and T&Cs.
• Proactive, analytical, and solution-oriented mindset with attention to detail.
• Ability to work cross-functionally and communicate compliance concepts to non-legal stakeholders.
• Familiarity with platform economy or fast-paced digital business environments.
• Experience reviewing marketing materials or promotional mechanics from a compliance perspective.
• Comfortable working independently on multiple projects with tight deadlines.
• Fluent in English (written and spoken).

ทักษะ:

Good Communication Skills

ประเภทงาน:

งานประจำ

• Support the Welfare Team in implementing employee well-being programs.
• Assist in the implementation of welfare programs.
• Respond to employee inquiries related to welfare benefits.
• Provide administrative support for welfare-related tasks.
• Respond to the E2E Program.
• Requirements: Bachelor s in Human Resources Management or related field.
• 0-1 years' minimum experience in HR & Administration.
• Attention to detail and good communication skills are required and team working.
• Open to flexible working arrangements based on business needs.

ทักษะ:

Compliance, Negotiation, Teamwork

ประเภทงาน:

งานประจำ

• Responsible for reviewing cases related to shipments and lost/damaged goods.
• Collaborate with operations to motivate them to manage inventory effectively to prevent overdue orders per SLA.
• Conduct investigations on lost goods to determine reasons for stock holding at a station or exceeding loss thresholds.
• Review the entire order list to identify process errors and initiate appropriate loss compensation. Make sound recommendations based on investigation findings.
• Communicate effectively across functions.
• Ensure compliance with all relevant standards, working practices, guidelines, and KPIs.
• Perform any other similar or related tasks as required or directed.
• Requirements With at least a year of experience handling claims, preferably with a background in the E-Commerce industry.
• Excellent communication and interpersonal skills, both verbal and written.
• Analytical with effective negotiation and problem-solving skills.
• Able to develop solutions and communicate effectively across the organization.
• Capable of clearly identifying and defining issues raised via emails and making necessary recommendations.
• Strong teamwork skills, a positive attitude, and a willingness to learn.
• Driven, motivated, and proactive.
• Personality traits: trustworthy, careful, and proactive.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Express, Finance

ประเภทงาน:

งานประจำ

• Manage end-to-end local procurement processes, including PR creation in HRIS, goods/service confirmation, bill placement (e.g. cash advance), cost tracking by location/scope, and support for payment processing in line with agreed credit terms.
• Source, qualify and manage local vendors to support SPX Express facility maintenance, repair, renovation, ensuring competitive pricing and service quality.
• Collaborate closely with internal stakeholders, including operations, finance, and related teams, to understand procurement requirements and provide proactive solutions ...
• Conduct regular evaluations of supplier performance with a focus on quality, delivery reliability, and service consistency.
• Maintain accurate and updated records of purchase requests and procurement documentation.
• Monitor usage trends, analyze spend data, and identify opportunities for cost savings and process efficiencies in each category.
• Resolve day-to-day issues such as supply issues, delivery delays, and quality concerns in coordination with suppliers and internal teams.
• Collaborate on cross-functional tasks and projects.
• Requirements: Bachelor s Degree in related field.
• Minimum 1 year procurement experience preferably in facility-related categories, maintenance, repair, renovation, or equipment.
• Talent in negotiations and networking.
• Knowledge of sourcing and procurement techniques.
• Accurate and precise attention to detail.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Express, Project Management

ประเภทงาน:

งานประจำ

• Oversee day-to-day recruitment operations to ensure on-time fulfillment with high accuracy and quality standards.
• Serve as the primary point of contact between HR functions and business stakeholders, maintaining seamless communication and coordination.
• Identify and proactively resolve bottlenecks in the recruitment process, ensuring efficient workflows and optimized resource allocation.
• Implement and track key performance indicators to continuously improve recruitment operations and meet business demands.
• Requirements: Bachelor s degree in Business, Human Resources, Operations Management, or a related field.
• Minimum 3 years of experience in operations, project management, or recruitment, preferably in a high-volume or fulfillment-focused environment.
• Strong organizational skills and a proactive approach to identifying and solving process bottlenecks.
• Excellent communication and stakeholder management abilities, with experience in cross-functional collaboration.
• Proven track record of managing projects to successful completion on time and within scope, with attention to detail and quality.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Excel, Automation, eCommerce, English

ประเภทงาน:

งานประจำ

• Apply data analytical skills and analyze complex datasets using Excel, and uncover key trends and insights, utilising insights from customers and sellers from Customer Service tickets and various other channels.
• Identify listings and violations within the Shopee Listing & Content ecosystem to mitigate risk for the platform and ensure good user experience.
• Design and maintain dashboards, trackers, and reports to monitor KPIs and measure progress toward strategic goals.
• Act as a data-driven consultant, advising teams on strategic direction and sustainable operational improvements.
• Work with product team to support the development of features and models to drive automation and more effective content governance.
• Design and review operational processes to drive agent productivity and quality improvements of Listing & Content moderation.
• Manage the rollout and adoption of initiatives and features, including writing requests, coordinating with regional stakeholders, developing training material, reporting and tracking of impact.
• Requirements: Bachelor s degree or above, preferably in an analytical field.
• Minimum 3 years of working experience, experience in eCommerce or a fast-paced environment is a plus.
• Proficiency in SQL (optional) and Excel (mandatory).
• Passion for utilising data to drive informed decision-making and improve processes.
• Strong problem-solving and critical thinking skills with the ability to frame and structure ambiguous challenges.
• Ability to translate data into strategic insights and develop frameworks for long-term solutions.
• Interest in designing operational processes and systems.
• Strong communication skills in English and have the ability to influence cross-functional stakeholders.
• Self-motivated, accountable, and comfortable working in a fast-paced environment with a strong sense of ownership.

ทักษะ:

Microsoft Office, Excel, Problem Solving

ประเภทงาน:

งานประจำ

• Assist the hub team in addressing seller-related issues, resolving challenges quickly to ensure a seamless experience for sellers.
• Oversee pickup operations, manage escalations, and ensure smooth and efficient service delivery.
• Investigate missed pickups, identify root causes, and implement improvements to prevent future issues.
• Collaborate with the hub team to resolve stuck orders and maintain efficient order flow.
• Provide daily operational support, ensuring processes stay on track and service goals are met.
• Requirements: Bachelor's degree or above, no specific field required. (Fresh Graduates is welcome).
• Proficiency in Microsoft Office; Excel knowledge is a plus.
• Good attitude, logical thinking and strong analytical and problem solving skills.
• Ability to adapt and thrive in fast-pace dynamic environment.
• Excellent communication and teamwork abilities.
• Availability to work in the office 5 days a week and 1 day from home.

ทักษะ:

Express, Big Data, SQL, English

ประเภทงาน:

งานประจำ

• Responsible for SPX's daily supply chain planning by forecasting demand with big data models and managing supply and capacity cross-team.
• Develop insights, strategy, and initiatives for the SPX Operations Team to solve problems from supply chain planning and optimization, human resources, cost optimization, and more.
• Manage cross-functional teams project to ensure the stable growth of SPX supply chain.
• Requirements: Bachelor's degree or higher in a relevant field of study.
• Experience working with one or more languages for querying and analysis (e.g. SQL, PYTHON).
• Strong analytical skills and must be comfortable with the analysis of quantitative data.
• Good structural thinker.
• Experience working with multiple stakeholders across various divisions will be advantaged.
• Satisfactory understanding in English.
• Self-driven with a willingness to learn and improve.
• Strong sense of responsibility and ability to work in a fast-paced and growth-changed environment.
• Experience working with unstructured data is not necessary but is a plus.
• Fresh Graduates are welcome.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Data Analysis, Excel, SQL, English

ประเภทงาน:

งานประจำ

• As the expert of inventory management, you will design and implement a comprehensive inventory control system to ensure accurate inventory counts, reasonable stock levels, and minimal capital occupation. You will formulate inventory planning strategies based on historical sales data, market demand forecasts, and lead times, determining optimal reorder points and safety stock quantities for different products.
• You will track critical inventory metrics like inventory accuracy rate, turnover rate, and obsolete stock ratio. By organizing regular cycle counts and annual physical ...
• Warehouse inventory staff will rely on your guidance to execute stock checks, replenishments, and inventory adjustments. You will develop standardized inventory management procedures, promote the use of inventory management systems (WMS), and train the team on inventory control methods. Your work will ensure that the warehouse has the right products in the right quantities at the right time, supporting smooth outbound operations and reducing the risk of stockouts or overstock.
• Requirements: 2-5 years of experience in inventory management, warehouse operations, or supply chain roles, with a proven track record in inventory control and system implementation; candidates with relevant internship experience in large-scale warehouses are considered.
• Strong analytical skills, with the ability to interpret sales data, demand forecasts, and inventory metrics to inform planning decisions.
• Proficiency in using inventory management systems (WMS) and data analysis tools (e.g., Excel, SQL, or business intelligence software) to track inventory and generate insights.
• Familiarity with inventory control methodologies, such as ABC analysis (categorizing items by value/importance), cycle counting techniques, and safety stock calculation models.
• Experience in developing standardized operating procedures (SOPs) and training teams on inventory management best practices.
• Excellent problem-solving skills, with the ability to investigate inventory discrepancies and implement effective corrective actions.
• Strong attention to detail, ensuring accuracy in inventory counts, data entry, and process execution.
• Good communication and collaboration skills to work with cross-functional teams (procurement, outbound, suppliers) and align inventory strategies with broader operational goals.
• Adaptable to dynamic environments, such as handling seasonal demand fluctuations or adjusting inventory plans for new product launches.
• Familiarity with warehouse operations (e.g., storage layouts, picking/put-away processes) and relevant equipment (e.g., barcode scanners, RFID) is preferred.
• Proficient in verbal and written English communication, with the ability to document procedures, train teams, and collaborate with international stakeholders if needed.

ทักษะ:

Express, Microsoft Office

ประเภทงาน:

งานประจำ

• Responsible for Fleet and Hub Operations performance.
• Assisting the management in day-to-day coordination of business operational activities and administrative tasks.
• Ability to handle or assist projects in terms of working scope and operation performance tracking.
• Coordinate with hub for examining in business operation.
• Summarize operations performance and ground staff attendance.
• Solving issues related to the work-flow operation.
• Requirements: Bachelor's degree, no specific field required.
• Excellent in problem-solving, communication, and coordination with team and others.
• Have analytical skills to measure performance and monitor the process of operation.
• Excellence in Microsoft Office/Google G-Suite.
• Experience in the logistics industry, especially Express business is a plus.
• Adaptability and flexibility.
• Can-do attitude, Ability to work under pressure and in a fast-paced environment.
• Working 6 days per week from 9:00 AM to 6:00 PM (Alternating holidays on Saturdays / Sundays).

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Express, English

ประเภทงาน:

งานประจำ

• Ticket control: Control all hiring process for SPX and subcontract & IC.
• Ensure the accuracy of hiring ticket and hiring gap.
• Fulfilment Tracking: Ensure the visibility and accuracy of fulfilment performance across all mile.
• Requirements: 1-2 years of experience in related field (fresh grad is welcome).
• Strategic mindset with a focus on long-term goals.
• Proficient in managing large volumes of data.
• Good at analytical and calculation skill.
• Proficient in google workspace.
• Intermediate in English communication skills.
• Can do attitude and able to work in fast paced environment.

ทักษะ:

Express

ประเภทงาน:

งานประจำ

• Report Creation: Prepare and compile summary reports for management, presenting key workforce data insights in a clear and concise manner.
• Data Support: Assist in gathering, cleaning, and organizing data to support accurate reporting and dashboard updates.
• Documentation and Coordination: Maintain data-related documentation and coordinate with the data analyst to ensure timely and accurate reporting for decision-making.
• Requirements: Bachelor s degree in Business, Data analytics, Operations Management, or a related field.
• Fresh grad are welcome.
• Proficiency in creating professional summary reports using Google Sheets & Slides.
• Strong ability to ensure data accuracy and present findings clearly and effectively.
• Capable of managing multiple tasks, tracking data updates, and adhering to tight deadlines.
• Ability to convey data insights effectively to management and collaborate with the data analyst.

ประสบการณ์:

5 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Manage the planning and implementation of Key People Initiatives including but not limited to Talent Management, Manpower Planning, and Organisational Development, as well as all associated administrative duties.
• Collaborate with Reg / Local stakeholder for annual talent review process, analyse and report key metrics, set guidelines for the talent cycle and ensure consistent execution across the business and regions.
• Monitor progress, assess people initiative effectiveness through feedback and data c ...
• Analyse data to identify trends, opportunities, and challenges. Serve as a business analyst to consolidate data across markets, sharing meaningful insights with stakeholders.
• Requirements: Bachelor s degree with 2-5 years of relevant HR or management consulting experience, with a specialisation in one of the domain practices - Talent Development, Key Talent Strategies, Performance & Rewards, Engagement.
• Strong analytical and strategic thinking skills: Quickly evaluates situations, combines strong business judgement and people intuition to reach well-founded decisions.
• Strong stakeholder management and communication (verbal and written) skills, ability to foster relationships, and work collaboratively across different seniority levels within Shopee.
• Able to work at pace while maintaining appropriate attention to detail and standards.
• Comfortable to work with ambiguity and empowerment.
• Proficiency in manpower planning and analytics experience is a plus.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

SQL, English

ประเภทงาน:

งานประจำ

• Manage end-to-end marketing initiatives such as CRM to drive new user acquisition and retention, including mechanics planning, budget optimization, user segment breakdown, testing and performance analysis.
• Regularly review and analyze key marketing metrics to provide insights that guide decision-making for campaign improvement.
• Conduct data-driven analysis to provide actionable insights and recommendations for current business direction on ShopeePay, Digital Products and Credit businesses.
• Design analysis framework, extract relevant data, run in-depth analysis, and deliver findings using suitable visualization and reporting tools to communicate and collaborate with related stakeholders.
• Support other special projects as requested.
• Requirements: At least 1 - 2 years of work experiences in areas of marketing analytics, business analytics, data analytics, strategy consulting, e-commerce or tech industries.
• Strong technical skills with experience in SQL is a must.
• Intermediate MS Excel and Google Sheet skills, capable of utilizing different formulas and features to drive desired result.
• Strong analytical and logical reasoning skills.
• Strong sense of ownership over their work and long-term goals; a self-starter.
• Excellent communication skills in both written and verbal format in Thai and English.
• Reliable and good team player who enjoys a fast-paced and iterative environment.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Compliance

ประเภทงาน:

งานประจำ

• Develop and implement comprehensive security policies and procedures in compliance with laws and regulations and Shopee regional's security standards.
• Monitor and assess potential security risks, establish preventive measures, and minimize the occurrence of security incidents.
• Coordinate and lead the security team, conducting regular training to build skills and competence of security manpower.
• Maintain a good relationship with local law enforcement agencies to handle potential security incidents and ensure compliance.
• Managing facility and infrastructure support in build up cctv coverage in place ensuring it has managed function as intended including CCTV monitoring.
• Execute security protocol to manage and enforce the compliance of parties involved.
• Summarize monthly KPI and set a monthly meeting with security management team.
• A dequate security manpower is managed during campaign and BAU days.
• To develop body searching standard, frisking process and thief management.
• Guard tour management system.
• Monitor and evaluate the daily, weekly and monthly performance of Security Leaders and Guards to ensure: Perform additional duties as assigned by the reporting manager.
• Requirements:Bachelor's degree or above in Security Management, Occupational health and Safety, or related fields.
• More than 3 years of experience in security management, with a preference for experience in logistics and supply chain/E-commerce business.
• Familiarity with Thai security regulations and International's security management system with strong risk assessment capabilities.
• Qualified TAPA FSR (if applicable) would be advantageous.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Business Development, Problem Solving, English

ประเภทงาน:

งานประจำ

• Responsibility to ensure the success of key merchants on Shopee platform including driving Revenue and smooth operation.
• Educating Chinese sellers on Shopee features, Shopee promotional campaigns and market insights.
• Building good relationships and trust with merchants to understand more about their business and their key success factors.
• Interact with stakeholders of different teams (example category management, search) to ensure products sold by new sellers receive enough visibility on the product pages.
• Implement campaigns for new sellers, analyze and report their performance.
• Interact with other local teams to share knowledge and replicate best practices.
• Forecast volume and number of new sellers and activities required to incubate them.
• Update the management team on weekly progress.
• Requirements: Fluent Chinese (HSK 5, 6), and excellent written and spoken English skills.
• E-commerce experiences.
• Category knowledge directly work under Home & Appliance category.
• Bachelor or Master Degree in BBA or related fields.
• 3-5 years experienced in Key Account, Merchandiser, Business Development would be a plus.
• Logical thinking and strong problem solving skills.
• Ability to interact with a broad set of businesses and stakeholders and presenting both over the phone and in person.
• Good command of English.
• Good team player, with an aptitude for sales and the ambition to constantly outperform your KPIs.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Express, Excel, Data Analysis, English

ประเภทงาน:

งานประจำ

• Being the key person for manpower planning for SOC team.
• Monitoring productivity and deep drive data to be backup in cost and Service Level Agreement (SLA) stat.
• Develop and execute engagement plans with our Subcontractors Management team.
• Coordinate with Operations, Subcontractor management, and FP&A team to ensure process smoothly since Planning to Auctual on billing stage.
• Lead and participate in projects aimed at improving SOC processes.
• Analyze current workflows and suggest enhancements for operational efficiency.
• To do any project improvement related SOC process.
• Educational Background: Bachelor s Degree or higher in Logistics & Supply Chain Management, Business Administration, Economics, or a related field.
• Experience: At least 1 year of experience in planning or forecasting roles.
• Skills and Competencies:Strong problem-solving skills and attention to detail.
• Proficiency in Excel and Google Sheets for data analysis.
• Great communication, negotiation, and interpersonal skills.
• Ability to communicate effectively in English (both speaking and writing) or demonstrate potential for self-improvement.
• Ability to work collaboratively with various departments and stakeholders.

ทักษะ:

Enthusiastic, Microsoft Office, Excel

ประเภทงาน:

งานประจำ

• We are seeking enthusiastic and motivated fresh graduates to join our dynamic team.
• As a Fresh Graduate, you will have the opportunity to gain hands-on experience, develop your skills, and contribute to our projects.
• You will work closely with experienced professionals, participate in training programs, and be involved in various tasks that support our organizational goals.
• Requirements: Recent graduate with a Bachelor's degree.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong analytical and problem-solving skills.
• Eagerness to learn and adapt to new challenges.
• Ability to manage time effectively and prioritize tasks.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Assurance, Product Design, Automation, English

ประเภทงาน:

งานประจำ

• Understand business requirements by analyzing product design document of the features / tasks assigned for e-wallet and credit.
• Create test cases and prepare test data, set up exit criteria for ShopeePay-related features.
• Test execution to find any design or development defects that might have been neglected when designing or developing a software application.
• Work with a regional team to ensure that the requirements from locals are implemented correctly.
• Investigate, report bugs, and ensure features are working as expected, all processes are controlled and monitored.
• Act as subject matter expert, and provide practical solutions to operation teams. Give the user's point of view for next enhancements.
• Collaborate with the product team to monitor all work according to the required quality system and evaluate all standard operating procedures to ensure the effectiveness of all features.
• Set up an automation test script to identify issues in the development process and detect live issues early.
• Requirements: Bachelor s degree in Computer Science, Technology, Engineering or a related field.
• Minimum 1 year of working experience in end-user testing, mobile app testing or a similar role.
• Working knowledge of tools, methods and concepts of quality assurance.
• Previous work experience in e-commerce, Fintech, backend systems or social media industry would be an advantage.
• Previous working experience as a QA automation engineer would be an advantage.
• Highly goal driven and able to work well in fast-paced environment.
• Strong attention to details, analytical, and problem-solving skills.
• Great team player and possess good communication skills both verbal and written.
• Good English language skills.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Express, Assurance, Compliance

ประเภทงาน:

งานประจำ

• Manage Customer Service Team Oversee the day-to-day operations of the customer service team, ensuring optimal performance and achievement of KPIs such as response time, resolution time, and customer satisfaction (CSAT).
• Process Optimization Continuously evaluate and optimize customer service processes and workflows to improve efficiency, reduce costs, and enhance the customer experience.
• Monitor and Analyze Performance Metrics Track key performance indicators (KPIs), inc ...
• Develop and Implement Training Programs Create and implement training programs for customer service agents, ensuring they are knowledgeable about products, services, and best practices in customer support.
• Handle Escalations and Complex Cases Act as the point of escalation for complex customer issues, ensuring timely and effective resolutions while maintaining a high level of customer satisfaction.
• Collaborate with Cross-Functional Teams Work closely with product, IT, and sales teams to address customer needs, enhance service offerings, and resolve systemic issues affecting service quality.
• Maintain Quality Assurance Oversee the implementation of quality assurance (QA) processes, monitoring customer interactions to ensure compliance with company standards and continuous improvement.
• Requirements Bachelor's degree in Business Administration, Operations Management, or a related field. Relevant certifications or advanced degrees are a plus.
• At least 1-2 years of experience in customer service or operations management, with a proven track record of leading and improving customer service teams.
• Strong leadership and team management skills with the ability to motivate, mentor, and develop customer service agents.
• Ability to analyze service data, performance metrics, and customer feedback to drive operational improvements.
• Strong verbal and written communication skills, capable of interacting with various internal stakeholders and handling customer escalations effectively.
• Ability to think critically, troubleshoot complex issues, and implement solutions in high-pressure environments.
• A deep commitment to delivering high-quality service and an understanding of customer needs, ensuring a positive customer experience.
• Ability to manage multiple tasks, prioritize workload effectively, and ensure deadlines and objectives are met consistently.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Issue Identification & Resolution, analyze and troubleshoot issues reported by the CS and business teams. Provide quick workarounds and solutions to minimize operational disruptions. Escalate critical issues to the regional team when necessary.
• Communication & Stakeholder Management, collaborate with regional teams to explain and resolve issues. Maintain clear and continuous communication with the business team throughout the incident lifecycle.
• Prioritization & Impact Assessment, assess issue severity and prioritize fixes to en ...
• Product & Process Improvement, understand the features and functionalities. Regularly share issue insights with the team, propose feature improvements based on recurring problems, and provide necessary data to support feature requests.
• Documentation & Knowledge Sharing, track and document issues, resolutions, and best practices. Contribute to knowledge-sharing initiatives to improve troubleshooting efficiency.
• Requirements: Detail-oriented with a demonstrated ability to self-motivate and follow through on projects.
• Self-starter and a quick learner, independent and flexible, with strong customer focus.
• Effective troubleshooting skills, a great problem solver with the ability to take system problem and structure an action plan.
• Strong stakeholder management skills with a customer-oriented and execution-focused mindset.
• Strong verbal and written communication skills and English speaking is a must to collaborate with internal stakeholders.
• Ability to work in a fast-paced with minimal assistance and dynamic environment.
• Fresh grad or 1 - 2 years of work experience in the E-Commerce or internet service industry is a plus.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Assurance, Express, Compliance, English

ประเภทงาน:

งานประจำ

• Collaborate with the Process Excellence team to define and refine process standards, improving both quality and operational efficiency.
• Prepare and present quality reports and performance metrics to key stakeholders, representing the team in important meetings.
• Monitor non-compliant behavior, execute disciplinary actions, and implement penalties to uphold high standards of compliance.
• Lead initiatives to enhance audit methodologies, including streamlining audit processes.
• Drive continuous improvement by identifying operational gaps and working with teams to implement effective solutions.
• Guide, coach and support subordinates and operations at all levels as required.
• Requirements: Bachelor s degree in a related field.
• 3+ years of experience in quality assurance, audit, or operations in a fast-paced environment.
• Strong analytical and problem-solving skills with experience in data-driven decision making.
• Excellent communication skills, both verbal and written, with the ability to present complex data effectively.
• Proficient in project management tools (e.g., Google Workspace).
• Ability to work collaboratively in multicultural environments and adapt to changing priorities.
• Ability to identify a set of prioritize problems and develop a sound hypothesis for the stated problems.
• Fluent in both Thai and English.
• End-to-end ownership for initiatives is expected.
• Strong Leadership skill.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Interpret conversations and communications between Chinese and Thai/English speakers in meetings, and daily operations (warehouse/logistics).
• Translate documents, emails, reports, and other business materials from Chinese to Thai/English and vice versa.
• Assist in cross-cultural communication to ensure smooth business operations.
• Coordinate with various departments to ensure accurate communication and task execution.
• Maintain confidentiality and professionalism at all times.
• Experience in E-commerce / Logistic business will be advantage.
• Requirements: Bachelor s degree in Chinese Language, Business Chinese, or related field.
• Proficient in Chinese (Mandarin), both spoken and written (HSK Level 5 or above is a plus).(Can relax but oral Chinese is a must).
• Strong command of Thai and/or English communication.
• Previous experience in interpretation or translation is preferred.
• Ability to work in a fast-paced environment with attention to detail.
• Excellent interpersonal and cross-cultural communication skills.
• Willingness to travel or work flexible hours if required.
• Able to work at Samut Sakhon (Ekachai Rd.).

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Gather and develop business requirements; construct workflow diagrams and technical documentation; communicate product features; review BRD / PRD as required by business requirements.
• Understand and translate customer needs into business and technology solutions, provide consultation of payment services, functional, application designs and ensure technology and business solutions represent business requirements.
• Analyze, support and develop the feasibility of requirements, project plans, schedul ...
• Manage all change requests, keep track of the timeline, validate all schedule impacts, and communicate changes to all teams.
• Work cross-functionally with our stakeholders, business and technology teams to ensure timely and quality release of product / enhancements.
• Monitor project progress by tracking activities; resolving issues; recommending actions to ensure timely completion.
• Requirements: Minimum 1 year of experience as a Product Manager or Business Analyst in Banking platform, E-wallet, or IT solution industry.
• Proficient in working with numbers and data organization.
• Results and detail-oriented, with strong intuitions on how to solve problems creatively and quickly.
• Strong ability to grasp technical concepts and simplify them for clear communication skills.
• Ability to work independently in a fast-paced environment.
• Ability to speak and write in English.
• Strong knowledge of payment services background is a plus.

ทักษะ:

Express, Microsoft Office

ประเภทงาน:

งานประจำ

• Bachelor's degree, no specific field required.
• Excellent in problem-solving, communication, and coordination with team and others.
• Have analytical skills to measure performance and monitor the process of operation.
• Excellence in Microsoft Office/Google G-Suite.
• Experience in the logistics industry, especially Express business is a plus.
• Can-do attitude, Ability to work under pressure and in a fast-paced environment.
• Working 6 days per week (Mon-Fri work at office / Sat work from home).
• New graduates are welcome.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Business Development, Excel, Problem Solving, English

ประเภทงาน:

งานประจำ

• Act as the main point of contact for merchant related matters, promptly and efficiently addressing inquiries, concerns, and technical issues.
• Provide assistance in resolving issues for merchants, covering tasks such as onboarding, setting up staff accounts, and ensuring all merchant information is accurate and complies with the regulatory requirements.
• Initiation by identifying essential features and requirements for better merchant experience.
• Optimizing workflow by spotting and improving weak points and streamline workflow to elevate overall operational efficiency.
• Effectively liaise with related stakeholders such as Business development, Marketing, Product Management, Customer service to ensure best merchant satisfaction.
• Prepare necessary reporting by collecting, analyzing, and summarizing data trends.
• Requirements: Bachelor's or Master's degree in Engineering, Business, or any related field. Maximum 3 years of working experience. Fresh graduates are welcome to apply Effective communication skills and good command of English.
• Proficient in working with numbers and data organization, especially with MS.
• Excel or Google Sheet.
• Able to work effectively and efficiently towards goals in a complex, diverse and fast-paced environment.
• Strong logical thinking and problem solving skills with initiatives.
• Can-do attitude, eager to learn, detail oriented, good interpersonal skill, and team player.
• Able to solve complex problems through data analysis. (SQL and coding skills are a plus e.g. Google App Script, JavaScript, Python etc.).

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Legal, Problem Solving, English

ประเภทงาน:

งานประจำ

• Able to identify and solve any related issues for buyer and merchant in ShopeeFood.
• Coordinate with partners/banks in order to check transactions status and any related Financial issue for buyer and merchant.
• Support partners on solving third party s technical issues.
• Support partners/banks on any customer problems.
• Manage complaint cases or any legal issue related.
• Coordinate and support with other teams internally on related operations issues, e.g. Product and Marketing.
• Requirements: Bachelor's Degree in any fields.
• 1 year experience in operations field or more.
• Gave customers centrics mindset.
• Good analytical and problem solving skills.
• Strong communication skills both written and verbal.
• Strong human relation with others.
• Able to communicate in English will be an advantage.
• Able to work as a shift and on weekends.
• Able to work flexible hours.
• Able to working shift 5 days a week (day off varies).

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Excel, SQL, Tableau

ประเภทงาน:

งานประจำ

• Work to support management on business strategy and planning for driver supply.
• Define, implement, and execute strategy to improve business growth, efficiency, and P&L.
• Analyze short to medium term issues impacting supply growth in the food delivery business. This includes driver segmentation, conversion funnel optimization, churn analysis, market scans and experimentation.
• Use strong interpersonal skills drive and coordinate with other departments to plan and execute cross functional initiatives.
• Forecast cost and other key initiatives for weekly, monthly and quarterly planning cycles.
• Drive innovation via continuous iteration of segmentation methods, identification of high potential opportunities to A/B test, collaboration with product team for improvement opportunities.
• Manage day to day business by being able to anticipate potential roadblocks and issues, while also being able to quickly solve problem.
• Build presentation to influence senior stakeholders and enable data driven decision making.
• Requirements: A minimum of 2-3 years of relevant work experience in technology firms, financial services or top tier management consulting.
• Confident in processing and analyzing complex data sets using Excel.
• An analytical mindset and strong business acumen with experience using AppAnnie, SQL, Tableau, and Google Suites.
• Advanced statistical modeling (e.g. Machine Learning) skillset is a plus.
• A start-up attitude - willing to work hard to get things done.
• Pure hustle and passion for building a new consumer business in a competitive market.
• A team player who doesn't mind rolling up your sleeves to do the day-to-day work.

ทักษะ:

Automation, Data Analysis, SQL, English

ประเภทงาน:

งานประจำ

• Own and manage end-to-end operations for both payment and card services, ensuring smooth execution, timely issue resolution, and service quality.
• Oversee key operational processes, including card issuance, delivery, activation, reissuance, transaction monitoring, and user issue resolution.
• Monitor system-wide abnormalities across modules and platforms; coordinate with tech teams, vendors, and external partners to resolve issues effectively.
• Proactively identify gaps and inefficiencies, and drive initiative improvements with an entrepreneurial mindset and strong ownership.
• Apply analytical techniques to uncover operational risks and bottlenecks, and turn complex data into actionable insights to support strategic decisions.
• Build and maintain automation tools, dashboards, and reports to enhance monitoring and reduce manual workload.
• Maintain SOPs and escalation workflows, while aligning with internal teams on SLAs and cross-functional procedures.
• Lead continuous improvement initiatives to scale operations effectively and support business growth.
• Requirements:Bachelor s or Master s degree in Engineering, BBA, or any related field.
• Effective in fast-paced, complex environments with strong problem-solving, leadership, and analytical skills. Detail-oriented, organized, and a strong team player.
• Customer-oriented, open-minded, eager to learn, have good interpersonal skills, communication skills and good command of English.
• Flexible with working hours to handle issues that may arise at unusual times.
• Proficient in data handling and organization, especially with MS Excel or Google Sheets.
• Ability to solve complex problems using data analysis; experience with SQL and coding (e.g., Google Apps Script, JavaScript, Python) is a plus.
• Has passion for the FinTech industry.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Problem Solving, Excel, SQL, English

ประเภทงาน:

งานประจำ

• Work on a big scale project to come up with high level business strategy.
• Define KPI and top-line target for key business metrics for commercial team to followed.
• Face high business challenges to utilize and improve problem solving skill with high learning curves.
• Job Description: Strategically design and improve monthly KPI to drive the organization to reach the target.
• Analyze complex data to find valuable insight in order to drive performance.
• Demonstrate leadership to guide the overall project requirements in initiation, planning, execution, monitoring, evaluation and closure.
• Organize and optimize project resources (budget, timeline, workforce).
• Coordinate with internal teams and external partners to solve errors.
• Requirements: Minimum Bachelor's degree in management, business or any related field.
• 1-3 years of work experience in related fields.
• Strong Excel skill is required.
• Basic SQL skill is required.
• Good communication and presentation skills, both speaking and written in Thai and English.
• Strong analytical skill and able to make judgment based on logical reasons.
• Good team players and leadership skills with growth mindset.
• Demonstrated ability to learn fast, handle multiple tasks, to prioritize those tasks and meet deadlines.
• Flexible in working hours (issues that require attention can occur outside normal working hours).

ทักษะ:

Problem Solving

ประเภทงาน:

งานประจำ

• Being a team key person to take responsibility for internal product issues and review new features related, solve internal issues, and coordinate with stakeholders.
• Acted as a contact point between the operation excellent team and the day-to-day operation team to drive improvement project and being a project executor.
• Analyze, monitor, and drive improvement projects to ensure all projects run smoothly.
• Analyze gathered information to form an action plan, simplify and break down activities into granular levels before execute.
• Managed operations and collaborated with multiple teams, including internal team, operation excellent, product, and other operational functions, to help the organization achieve its business objective.
• Requirements: Bachelor's degree in Business Administration, Logistic, Supply Chain or related field. (Fresh Graduate is welcome.).
• Availability to work in the office 5 days a week and 1 day from home.
• Proven experience in managing subcontractors to ensure efficient coordination and timely task completion.
• Strong analytical, logical thinking and problem solving skills.
• Ability to coordinate effectively with cross-functional teams.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Data Analysis, English

ประเภทงาน:

งานประจำ

• Take ownership of end to end recruitment process that involves requirements understanding, talent pool defining, sourcing, screening and selection of right individuals;.
• Act as a recruitment partner to understand deeply about why we are hiring, who we are hiring for, and how we are going to hire by partnering closely with the stakeholders, at the same time, provide expertise and assistance to all levels of stakeholders in recruitment related issues.
• Manage, prioritise and close talent searches against a timeline and have experiences setting benchmarks, metrics and understand how to prioritise to hit the expected targets.
• Proactively approach passive candidates that are potentially a fit to the team and build a pipeline and a robust network of talents.
• Conduct a comprehensive interview during HR screening with the candidates to add value to help the departments hire the right individuals.
• Recommend ideas and initiatives related to recruitment that will contribute to the long-range growth of the team, for example, implementing any new process and fine tune standard process for recruiting to deliver the highest quality results, hiring initiatives that could help us to solve the bottlenecks during hiring.
• Provide a great candidate experience and act as Shopee ambassador.
• Involve in all recruitment related activities for internship, fresh graduate and experience hiring.
• Requirements: Bachelor degree and above with at least 5 years of full time recruitment experience.
• Experienced to conduct competency based assessment, able to interview and assess the candidates comprehensively.
• Strong data analysis, Independent, creative with a strong sense of responsibility.
• Target driven and able to manage and prioritise multiple tasks.
• Updated about talent market and able to build a robust network of target talents will be preferred.
• Experienced in recruiting passive candidates and proficient with Boolean search.
• Excellent Thai and English communication to ensure the effective communication with both candidates and stakeholders.
• Passion to join a fast growing e-commerce company with dynamic working environment.

ทักษะ:

Microsoft Office

ประเภทงาน:

งานประจำ

• Support Line haul Operations team for daily operations (To be the key contact point of all parties both internal and external).
• Reconcile and create Daily truck usage report or any other report.
• Support Linehaul ground operation.
• Recheck and follow all trucks to arrive On-time at each stations.
• Coordinate with subcontractor company to inform daily operation issue or calling extra truck.
• Coordinate with subcontractor company to inform/adjust number of truck need or truck scheduling.
• Planning daily truck usage to support daily operation.
• Efficiently manage number of truck needed to cope with daily parcel.
• Others task related to Linehaul Scope.
• Requirements: Bachelor's degree in Logistic, Business Administration, Supply chain or related field.
• Availability to work on Mon-Sat.
• Experience in the logistics industry is a plus.
• Having experience in Administration, Coordinator or related field is a plus.
• Excellent in communication, negotiating, and co-ordinate with internal and external stakeholders.
• Moderate in Microsoft office or G Sheet skills.

ประสบการณ์:

2 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• 5-year program filled with on-the-job cross-functional experience and learning opportunities within the Operations of Shopee, the leading e-commerce company in Southeast Asia.
• Assignment and ownership of Operations business-critical targets (KPIs) and meaningful projects.
• On-the-ground rotations in Warehouse, Sorting Center and Hubs across the country designed for future Operations leaders.
• Dedicated Manager, Buddy and Mentor committed to help you succeed every step of the way.
• Remark: Please note that applicants may apply to only one program, either GDP or FLP. However, if we find that your profile is a better fit for the program you did not apply to, we may offer you an alternative opportunity later in the application process.
• Rotation Opportunities Rotation 1 - Ground (3-mth) - Supervisor level.
• Rotation 2 - Ground (3-mth) - Supervisor level.
• Rotation 3 - Project (6-mth) - Project team level.
• Rotation 4 - Ground (6-mth) - Manager level.
• What Is The Selection Process? Shortlisted candidates will go through a rigorous selection process with our recruitment and management teams. Application: August 2025 - 18 October 2025.
• Online Assessment: August - November.
• Behavioural Interview: August - November.
• Group Case Assessment: October - November.
• Interview with Senior Leaders: November - December.
• Requirements: Bachelor's degree in any discipline, with no more than 2 years of full-time working experience in any industry (as at 18 October 2025).
• An aspiring game-changer who is excited to learn, immerse and contribute to make online shopping accessible, easy and enjoyable.
• An analytical and solution-centered thinker.
• An effective communicator who can lead a team and collaborate with peers and stakeholders.
• A resilient future leader who can navigate in a fast-paced environment.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Social media, Social Media Management, Quality Assurance

ประเภทงาน:

งานประจำ

• Supervise daily handling of customer complaints, inquiries, and problem cases.
• Ensure timely and effective resolution in line with service level agreements (SLAs).
• Analyze recurring issues and work with relevant teams to reduce case volumes.
• Lead the SWAT team to manage urgent delivery issues such as stuck, lost, or high-priority parcels.
• Coordinate with operations and ground teams to resolve escalated delivery issues quickly.
• Maintain close monitoring and reporting of high-priority cases to leadership.
• Work closely with SPX operations, customer service, and logistics teams to improve end-to-end service experience.
• Liaise with tech or product teams for system improvements or tools needed for case resolution.
• Track KPIs such as resolution time, CSAT (Customer Satisfaction Score), and all of OKRs areas.
• Use data to find root causes and develop action plans to improve performance and reduce case backlogs.
• Lead and mentor a team of agents or specialists managing case and SWAT activities.
• Conduct regular training, performance evaluations, and process updates.
• Identify customer pain points and suggest enhancements to services or processes.
• Proactively work on initiatives to reduce customer effort and increase satisfaction.
• Requirements Bachelor s degree in Business, Communications, or a related field.
• 5+ years of experience in customer service, with at least 2-3 years in a supervisory or managerial role.
• Proven experience managing teams in live, non-live and SWAT customer service environments (Call, Email, Social media, etc.).
• Strong understanding of all mile delivery and logistics processes.
• Ability to interpret KPIs like CSAT and delivery SLA metrics.
• Strong communication and interpersonal skills to collaborate across teams (CS, Operations, Warehouse and others related).
• Conflict resolution and escalation management abilities.
• Capable of leading a SWAT team and making quick decisions under pressure.
• Proactive mindset for root cause analysis and implementing improvements.
• Comfortable working in fast-paced, high-pressure environments with quick turnaround times.
• Experience with SWAT, Crisis, social media management, live chat platforms, and call technology is a plus.
• Knowledge of e-commerce or logistics industries is a plus.
• Familiarity with quality assurance practices and performance monitoring is a plus.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

SQL, Statistics, Python, English

ประเภทงาน:

งานประจำ

• Gather requirements and refine scope for data requests/projects from business users and management.
• Create comprehensive SQL queries to generate and conduct reports/dashboards for ad hoc requests from different business units.
• Develop and maintain ETLs for automatic reports and dashboards on the in-house data platform.
• Collaborate with relevant local and regional teams on data acquisition, alignment of business logic/definitions, and functional updates.
• Analyze quantitative data using statistical techniques and provide actionable insights to inform decisions/strategies.
• Work closely with business users in rolling out consumer campaigns with data and analysis support.
• Requirements:Bachelor's/Master's degree, preferably in Analytics, Statistics, Computer Science or Engineering.
• At least 1-2 years of experience in an Analytics, Business Intelligence or Data Engineer role with large, complex, high velocity data is preferred.
• Strong foundation in data query/manipulation using SQL and data visualization.
• Capable of making impactful contributions both as an individual and as a member of a team.
• Able to switch hats between data/technical speak and business/layperson speak.
• Strong analytical and problem-solving skills - possesses a relentless need for investigation and data exploration.
• Results-oriented with a keen eye for detail and ability to solve problems creatively and quickly.
• It s great if you have:Fluency in English.
• Experience in e-commerce or digital payment platforms.
• A global outlook and exposure to work with people from different cultures.
• Python/JAVA or similar programming background.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Business Development, Excel, Problem Solving, English

ประเภทงาน:

งานประจำ

• Act as the main point of contact for merchant related matters, promptly and efficiently addressing inquiries, concerns, and technical issues.
• Provide assistance in resolving issues for merchants, covering tasks such as onboarding, setting up staff accounts, and ensuring all merchant information is accurate and complies with the regulatory requirements.
• Initiation by identifying essential features and requirements for better merchant experience.
• Optimizing workflow by spotting and improving weak points and streamline workflow to elevate overall operational efficiency.
• Effectively liaise with related stakeholders such as Business development, Marketing, Product Management, Customer service to ensure best merchant satisfaction.
• Prepare necessary reporting by collecting, analyzing, and summarizing data trends.
• Requirements: Bachelor's or Master's degree in Engineering, Business, or any related field. Maximum 3 years of working experience. Fresh graduates are welcome to apply Effective communication skills and good command of English.
• Proficient in working with numbers and data organization, especially with MS.
• Excel or Google Sheet.
• Able to work effectively and efficiently towards goals in a complex, diverse and fast-paced environment.
• Strong logical thinking and problem solving skills with initiatives.
• Can-do attitude, eager to learn, detail oriented, good interpersonal skill, and team player.
• Able to solve complex problems through data analysis. (SQL and coding skills are a plus e.g. Google App Script, JavaScript, Python etc.).

ทักษะ:

Express

ประเภทงาน:

งานประจำ

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Compliance, Quality Assurance, Assurance, English

ประเภทงาน:

งานประจำ

• Lead and support QA projects. Coordinate with cross-functional stakeholders (Ops, BI, Product, Costing, etc.) to ensure alignment and smooth execution of QA initiatives.
• Conduct deep-dive data analysis to identify non-compliance trends, operational inefficiencies, and potential fraud cases.
• Provide data-backed recommendations to improve frameworks, SOPs, and training.
• Prepare regular reports and insights for management on QA performance metrics, compliance trends, and initiative progress.
• Support audit design and automation efforts to reduce manual work and increase audit accuracy.
• Conduct site visits to validate on ground practices and identify gaps.
• Act as a subject matter expert for QA data and processes, supporting continuous improvement.
• Requirements Bachelor s degree in Business, Operations, or related fields.
• Minimum 2-4 years of experience in operations, data analysis, or project management.
• Strong skills in GSheet/Excel and SQL.
• Experience in data cleaning, root cause analysis, and translating raw data into actionable insights.
• Strong project management skills: able to manage multiple initiatives simultaneously with tight timelines.
• Excellent communication and stakeholder management skills, both in Thai and English.
• Proactive, detail-oriented, and able to work independently.
• Willingness to conduct occasional on-site visits to hubs or warehouses.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Branding, Google Ads, Analytical Thinking

ประเภทงาน:

งานประจำ

• Manage a portfolio of high-spending sellers and provide tailored Shopee Ads consultation.
• Design and execute ads strategy using Shopee Ads tools such as Product Ads, Shop Ads, Branding Ads and Content Ads.
• Drive on platform Ads Spend growth by identifying untapped potential and providing data-driven recommendations.
• Monitor performance metrics like ROAS, GMV, CTR, conversion Rate, and optimize campaigns accordingly.
• Conduct regular business reviews (monthly or quarterly) with sellers, showcasing performance and improvement areas.
• Work closely with internal teams (Category, Marketing, Product) to align campaign timing and maximize exposure.
• Push sellers to adopt advanced ad solutions or participate in feature testing (e.g., GMV Max beta, new targeting tools).
• Support in educating sellers on Shopee Ads best practices, budget planning, and feature updates.
• Requirements: Bachelor s Degree in Marketing, Business, Economics, or related field.
• 1-3 years of experience in digital advertising, performance marketing, or key account management in an e-commerce or agency environment. (Fresh graduate is welcome to apply).
• Prior experience managing Shopee Ads or similar on-platform ads tools (e.g., Lazada Ads, TikTok Ads, Meta Ads, or Google Ads).
• Strong analytical thinking with experience using Excel, dashboards, or BI tools for performance tracking.
• Familiarity with ads KPIs: ROAS, GMV, CTR, Conversion Rate.
• Confident in client-facing communication, storytelling with data, and influencing stakeholders.
• A growth mindset, with the ability to push clients on budget decisions and act as a true consultant, not just an executor.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Express, Excel

ประเภทงาน:

งานประจำ

• Lead strategic backlog management across operations; drive structured resolution and sustainable process of Loss & damage, backlogs across network related to team s KPI.
• Translate Loss & Damage and backlogs healths / metrics into strategic and operational initiatives to improve buyer experience overtime.
• Lead strategic projects related to loss & damage,reduction in network.
• Cross-functional coordination to align on mitigation actions and decisions ensuring strategic alignment and agile execution.
• Leverage on logical thinking to optimize working processes, provide and execute solutions to improvements in operational process, cost, quality and lead-time.
• Oversee Operational compliances with regards to Recovery team.
• Requirements: Bachelor's degree in Engineering; Economics; Logistics, Supply chain management, Business administration, or a related field.
• 3-5 years of experience in strategy; process improvements, PMO of supply chain projects.
• Background in Management Consulting is a huge plus.
• Excellent communication skills and stakeholder management skills.
• Self-driven and good leadership skills to facilitate cross functional interactions.
• Experience in leading the small sized team (3-5).
• Strong analytical skills to conduct data-driven decisions.
• Be creative in problem-solving.
• Proficient in Excel and PowerPoint.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Data Analysis, Project Management

ประเภทงาน:

งานประจำ

• Assist in driving strategic initiatives (project-based role) across different markets and achieving business impact in growth, profitability, and efficiency.
• Learn and contribute to the overall strategy while gaining valuable experience.
• Work closely with local markets to identify opportunities and gaps, review problem statements, and generate useful solutions on regional strategic initiatives.
• Support data analysis and competitor benchmarking, take a hypothesis-driven approach to address business. challenges, identify new growth opportunities and initiate the project with a structured business case.
• Requirements: 1-3 years of experience working.
• Previous experience management consulting or e-commerce industry would be preferred.
• Strong business acumen, critical thinking and ability to form actionable insights and recommendations using analytic skills.
• Strong project management, stakeholder management and communication skills.
• Team player, humble, organized and results driven.
• Able to work in fast-paced and dynamic environment.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Monitor, analyze overall operation's performance, and take initiatives to improve performance for Cross-border operations.
• Manage Inventory and Warehouse (create inventory work standard, inventory control procedure, inventory receiving/issuing process).
• Analyze & troubleshoot problems and continuous improve of inventory and warehouse concerns.
• Periodically report of inventory to Management level.
• Ensure cycle count & stock take at 100% depends on company policy.
• Ensure put away activity meet Service Level Agreement (SLA).
• Ensure pick order is on time and meet expectation.
• Ensure to fully utilize Warehouse space.
• Handle product return activity.
• Supervise, coach and evaluate of subordinate.
• Requirements Bachelor s degree or higher in Logistic management, supply chain or any related field.
• At least 3 years experience in Warehouse, Logistic Management or related experiences in Inventory.
• Knowledge of Warehouse management and Inventory Control.
• Proficient with Microsoft Excel.
• Excellent Ability to handle multiple tasks while maintaining attention to detail and accuracy.
• Ability to work under tight time deadlines.
• Be able to communicate in English is a MUST.
• Able to work at Shopee Warehouse (Samut Sakhon).

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Express, Finance, Project Management, English

ประเภทงาน:

งานประจำ

• Liaise with seller experience, CTO, hub, on-site, and other related teams on data and insights.
• Assist on capacity and volume planning among all channels within first mile and hub.
• Responsible in the implementation of cross functional projects to ensure smooth execution within timelines and objectives.
• Coordinate and deep-dive into rationalizing the situations and propose improvements.
• Proactively identify issues and their root causes and response in a timely manner.
• Collaborate with operations, finance, and product team to make sure things run as plan.
• Requirements: 2-5 years experience in e-commerce, project management, operations, management consulting or related fields.
• Bachelor's degree in business administration, economics, engineering or related field.
• Outstanding analytical and numerical skills, comfortable working with large sets of data and complex analysis.
• Strong business acumen and critical thinking.
• Proactive and self-driven, high curiosity and drive to solve problems.
• Excellent communication and collaboration, high command in English and Thai.
• Skill in Excel, SQL/Python is a plus.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Express, Excel, Multitasking, English

ประเภทงาน:

งานประจำ

• Monitor and manage operational team by using the daily performance report, history of excellence, and team development.
• Works with internal and external functions to properly handle pushed-out parcels.
• Improve the staff's Key Performance Indicators (KPIs) on productivity, quality, service level, and stakeholder satisfaction on a continuing basis.
• Able to report to management concern party a summary of data, operational concerns, and improvement procedures.
• Optimized manpower from the planning team to operate as our cycle time and hourly volume.
• Coaching and advising team member.
• Requirements: Bachelor's Degree or Above in Logistics management, Supply chain management or any related field.
• At least 5 years of working experience in logistics, supply chain or express industry.
• Be able to communicate in English. Good communication and presentation skills.
• High analytical ability - critical and logical thinking and optimization.
• Strong working knowledge of Spreadsheets (Excel/Google Sheets).
• Good team player Multitasking and prioritizing skills.
• Proven working experience in project management.

ทักษะ:

Express, SQL, Excel, English

ประเภทงาน:

งานประจำ

• Analyze internal and external data (generally with SQL, Excel, Python).
• Apply structured framework to estimate hard-to-find information and deliver original insights.
• Improve existing estimation and forecast solutions by scrutinizing current assumptions, identifying how our understanding would change if assumptions change, and quantifying these uncertainty (i.e. sensitivity analysis).
• Translate complex data analysis into accessible business-focused reports and recommendations.
• Present results to senior management on a regular basis.
• Serving as in-house consultant for data-driven solutions.
• Collaborate with stakeholders to build analytics capabilities.
• Requirements: Bachelor's degree or higher in a relevant field of study.
• Experience working with one or more languages for querying and analysis (e.g. SQL, Python).
• Strong analytical skills and must be comfortable with analysis of quantitative data.
• Good structural thinker.
• Experience working with multiple stakeholders across various divisions.
• Satisfactory understanding in English.
• Self-driven with willingness to learn and improve.
• Strong sense of responsibility and ability to work in fast-paced and growth changed environment.
• Experience working with unstructured data is not necessary but is a plus.

ทักษะ:

Express, Compliance, Payroll

ประเภทงาน:

งานประจำ

• Job Description: Monitor and manage daily employee attendance records through the timekeeping system (e.g., Empeo, WFM).
• Verify, update, and maintain accurate data on absences, lateness, overtime, and shift changes.
• Reconcile data errors, document corrective actions, and communicate updates to relevant parties on a daily basis.
• Review and process employee leave requests to ensure compliance with company policies and attendance records.
• Serve as the key contact point for investigating and resolving all attendance-related inquiries from employees or other stakeholders.
• Generate weekly and monthly reports on absenteeism, tardiness, leave balances, and other attendance metrics.
• Prepare and submit accurate attendance reports for timely payroll processing.
• Provide training and guidance to employees on how to use the attendance and timekeeping systems.
• Assist in the setup, maintenance, and continuous improvement of time attendance systems (e.g., biometric, card access).
• Ensure adherence to all attendance-related policies and recommend improvements to systems or processes as needed.
• Perform additional tasks and responsibilities as assigned by management to support team operations and business needs.
• Requirements: Bachelor's degree in Human Resources, Business Administration, or a related field.
• Possess experience in HR administration, time attendance, or payroll roles.
• Fresh graduate is welcome to apply.
• Proficiency in time attendance and workforce management systems (e.g., Empeo, or similar).
• Strong problem-solving skills and attention to detail.
• Excellent communication and coordination skills to interact with multiple departments.
• Proficient in Google Sheet, Microsoft Excel and reporting tools.
• Ability to handle confidential information with a high level of integrity.

ประเภทงาน:

งานประจำ

Department Operations LevelEntry Level LocationThailand - Bangkok The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Legal, Compliance

ประเภทงาน:

งานประจำ

• Provide administrative support to the legal department (Disputes & Compliance team).
• Administer and maintain the database of legal documents.
• Duties include but not limited to filing, photocopying, preparing correspondence and scanning of documents.
• Assist in Police/Government/Court Cases.
• Collaborate with other departments and external parties where necessary.
• Other related tasks assigned from time to time.
• Requirements: A minimum of 3 years of legal experience.
• Highly ethical, discreet and able to maintain confidentiality.
• Meticulous, organized and committed to delivering high-quality work.
• Able to manage a large amount of paperwork, multitask and work in a dynamic and fast-paced environment.
• Proficient in MS Office applications.
• Excellent communication and interpersonal skills.

ทักษะ:

Compliance, Finance

ประเภทงาน:

งานประจำ

• Manage end-to-end procurement processes to ensure purchases are made on time, within the budget timeframe, and in compliance with internal policies and procedures.
• Collaborate closely with internal stakeholders, including operations, finance, and related teams, to understand procurement requirements and provide proactive solutions.
• Conduct regular evaluations of supplier performance with a focus on quality, delivery reliability, and service consistency.
• Maintain accurate and updated records of purchase requests and procurement documentation.
• Support the development and implementation of procurement strategies for assigned sub-categories to optimize cost, quality, and service levels.
• Monitor usage trends, analyze spend data, and identify opportunities for cost savings and process efficiencies in each category.
• Resolve day-to-day issues such as supply issues, delivery delays, and quality concerns in coordination with suppliers and internal teams.
• Requirements: Bachelor s or Master's Degree in related field.
• Minimum 3 - 4 years procurement experience in warehouse-related categories, covering consumables, equipment, and services (e.g., internet setup, CCTV installation).
• Having experience in procurement scope i.e. logistics, construction, or warehouse business (will be an advantage).
• Talent in negotiations and networking.
• Knowledge of sourcing and procurement techniques.
• Accurate and precise attention to detail.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Express, Compliance, Data Analysis

ประเภทงาน:

งานประจำ

• Support operations to run smoothly in reverse flow and exception order management flow operations.
• Analyze exception order root cause and point of occurrence to reduce number of exception orders.
• Identify gaps for improvement in-station parcel compliance and coordinate with relevant teams to improve process more efficiently and effectively.
• Manage dispute operations for internal and external SPX operating model.
• Reconcile stuck loss to comply with exception process and SOC for liquidation.
• Align with CX team on handling process, SLA days from Ops feedback.
• Make decision on complicated case from ticket/ stuck order for loss and claim process.
• Analyze and report Recovery team OKR and project/ initiatives progress to Team Lead.
• Requirements:Bachelor's degree with 1-2 years of related experience.
• Ideally from logistics, operations management, or data analysis background.
• Strong interpersonal, analytics, and problem-solving skills.

ทักษะ:

Express, Excel, Project Management

ประเภทงาน:

งานประจำ

• Job Description: Oversee and manage the operational processes for CBS, mCBS, and nCBS.
• Handle backlog chasing and manage workflows to meet Service Level Agreements (SLAs).
• Work with both internal and external functions to properly handle pushed-out parcels.
• Optimize manpower in collaboration with the planning team to align with cycle times and hourly volume.
• Continuously improve staff Key Performance Indicators (KPIs) related to productivity, accuracy, service level, and stakeholder satisfaction.
• Act as a leader for the operational team, using daily performance reports to effectively monitor and manage staff.
• Coach and advise team members to foster their professional development and enhance team performance.
• Drive a culture of excellence and maintain high operational standards.
• Report a summary of data, operational concerns, and proposed improvement procedures to management and other relevant parties.
• Demonstrate a history of excellence in team development and performance management.
• Requirements: Good communication and stakeholder management skills.
• Analytical ability - logical thinking and optimization.
• Strong working knowledge of Spreadsheets (Excel/Google Sheets).
• Proven working experience in project management.
• Multitasking and prioritizing skills.
• Work with fast, timeline and extra long working hours during campaign.
• Fast Response, under pressure.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Market Research, Research, Data Analysis

ประเภทงาน:

งานประจำ

• Evaluate and optimize strategies, processes, and performance tracking models across regional operations, including cost structures and workforce sizing (spanning several thousand employees across functions).
• Conduct market research and deep-dive data analysis to uncover insights and inform business planning.
• Work cross-functionally to shape go-to-market strategies, test hypotheses, and improve performance outcomes.
• Align priorities and goals with senior stakeholders, translating high-level strategies into actionable plans.
• Lead and support the execution of strategic initiatives across people, process, and technology dimensions.
• Monitor implementation outcomes and refine approaches to maximize impact.
• Coordinate cross-functional projects to support continuous improvement and sustainable growth.
• Requirements: 8+ years of experience in management consulting, strategy, or related areas (e.g. e-commerce, tech, supply chain, regional/global project management).
• Proven track record in developing and implementing business strategies and managing complex projects or programs.
• Strong analytical skills with the ability to translate data into strategic insights.
• Comfortable navigating ambiguity and solving unstructured problems.
• Ability to balance big-picture thinking with attention to detail.
• Strong collaboration skills and ability to influence across functions.
• Passion for driving impact in a fast-paced, high-growth environment.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Business Development, Fast Learner

ประเภทงาน:

งานประจำ

• Get ample opportunities to network with senior leaders and receive direct guidance from functional managers throughout rotations to maximise growth.
• Cross-Functional Exposure Enhance your business acumen and harness a wide range of technical and soft skills through job rotations across key functions.
• Comprehensive Training Curriculum Explore your professional interests, strengthen your capabilities and develop yourself through on-the-job learning and training opportunities.
• Highly Impactful & Meaningful Projects Make an impact and leave your mark in Shopee and Monee by contributing to high visibility projects across your rotations.
• Enriching and Experience Connect and grow with the graduate community, peers across teams, and senior leaders.
• Rotation Opportunities Business Development.
• Business Intelligence.
• Financial Products.
• Marketing.
• Operations.
• Product Management. and more!.
• What Is The Selection Process? Shortlisted candidates will go through a rigorous selection process with our recruitment and management teams. Application: August 2025 - 15 October 2025.
• Online Assessment: August - October.
• Behavioural Interview: September - November.
• Group Case Assessment: October - November.
• Interview with Senior Leaders: November - December.
• Requirements: Bachelor's/Master's degree in any discipline, with no more than 2 years of full-time working experience in any industry (as at 15 October 2025).
• Fast learner who is resourceful and driven to tackle challenges in a dynamic environment.
• Self-starter who is determined to lead change and make a real impact.
• Effective communicator who is clear in putting across thoughts and ideas.
• Leader who can influence people towards the achievement of goals.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Compliance

ประเภทงาน:

งานประจำ

• Identify and assess potential hazards and risks in the workplace.
• Develop and implement strategies to eliminate or control those risks.
• Conduct regular inspections and audits to ensure compliance with safety standards.
• Ensure that all policies and procedures are up-to-date and compliant with relevant regulations.
• Provide training to employees on health and safety procedures and regulations.
• Investigate workplace incidents and accidents to determine root causes.
• Assist with emergency response during actual incidents.
• Requirements: Bachelor's degree in Occupational Health & Safety or a related field, graduate with adequate *HSE qualifications/accreditation.
• 3-5 years of work experience in as HSE professional.
• Experience in delivering HSE training, performing HSE audits and incident investigation.
• Excellent communication, leadership, and problem-solving skills.
• Strong knowledge of local and international HSE regulations and best practices.
• Able to work with limited supervision and deliver results within challenging deadlines and under pressure.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Finance, Business Development, Negotiation, English

ประเภทงาน:

งานประจำ

• Maintain a strong focus on KPIs to drive performance. Regularly monitor SKU and suppliers performance, analyze market trends, and implement continuous improvement initiatives to enhance overall business outcomes, achieve sourcing, sales, and margin targets, ensuring alignment with organizational objectives and fostering a culture of excellence.
• Identify and source potential products by analyzing the sourcing list and evaluating suppliers' supply chain capabilities and cost structures. Develop targeted strategi ...
• Establish and nurture strong relationships with suppliers, facilitating effective communication on key initiatives such as COGS renegotiation and clearance of slow-moving products. Lead discussions to secure supplier cooperation and commitment to achieving goals, fostering a collaborative environment.
• Assist suppliers in resolving various challenges they encounter within the Shopee Consignment Service (SCS) business. Provide guidance and support to help them navigate operational hurdles, ensuring they can effectively contribute to the overall success of the program.
• Cross-functional Collaboration and Team Leadership: Work closely with cross-functional teams, including onboarding team, warehouse, operations, PRPO team, and finance, to support business development efforts.
• Requirements: A goal-oriented mindset with strong resilience under pressure. Ability to maintain focus and productivity in fast-paced and challenging environments.
• Minimum of 1-2 years of experience in procurement, sourcing, or supply chain management, preferably in a retail or e-commerce environment. Excellent English communication skills; fluency is preferred.
• Ability to effectively communicate with suppliers and cross-functional teams, fostering collaboration and understanding.
• Proven negotiation skills with a strong ability to influence and persuade suppliers. Experience in managing complex negotiations and achieving favorable outcomes.
• Strong ability to identify issues and develop effective solutions.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Research, Python, SQL

ประเภทงาน:

งานประจำ

• Southeast Asia (Singapore, Malaysia, Thailand, Indonesia, Vietnam, Philippines).
• East Asia (Taiwan, China, Korea, Japan).
• Latin America (Brazil).
• Job Description: Analyse cost trends across various markets to develop valuable actionable insights for management reporting to C-suite leaders, for decision making on strategic goals.
• Run monthly cost and headcount reporting cadences.
• Drive continuous improvement initiatives to streamline business processes for cost optimisation, value creation and process efficiency enhancement.
• Conduct comprehensive research and analysis of business trends, industry benchmarks and competitive landscape.
• Build and maintain strategic relationships with a variety of different stakeholders from both Regional and Local teams, including functional leaders, process owners and management teams.
• Build lightweight Python/SQL pipelines (API connectors + queries) to extract and consolidate data from multiple independent systems.
• Requirements: Bachelor s in Finance, Accountancy, Analytics, Data Science or related fields.
• 0-2 years of experience in strategy, financial planning and analysis, accounting analytics, reporting, preferably in the e-commerce, logistics, consulting or related industries.
• Detail-oriented with a high degree of accuracy and ability to meet tight deadlines.
• Strong team player, with ability to collaborate effectively with cross-functional teams.
• Excellent verbal and written communication skills, with ability to present financial information to stakeholders.
• Strong proficiency in Microsoft Excel, Powerpoint.
• Basic application knowledge of SQL is required, basic Python would be an advantage.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Project Management, SQL, Javascript, English

ประเภทงาน:

งานประจำ

• Lead and manage project assigned to improve merchant operations.
• Analyze and interpret data to support decision making and generate meaningful insights for Merchant Operations Team.
• Communicate ideas and findings in a logical and structured manner to management.
• Manage ad-hoc tasks and collaborate with other teams to resolve issues at hand.
• Create, maintain, and optimize reports to help answer key business questions.
• Conduct deep dive analysis on symptomical issues to understand root causes.
• Support as data liaison between Merchant Operations Team and Business Intelligence Team.
• Requirements: Bachelor s or Master s degree in Engineering, Business Administration, or any related field.
• 1-2 years of working experience is a plus. Fresh graduates are also welcome to apply.
• Effective communication skills and good command of English.
• Proficient in working with numbers and data organization, especially with MS Excel or Google Sheet.
• Able to work effectively and efficiently towards goals in a complex, diverse and fast-paced environment.
• Strong project management, logical thinking and problem-solving skills with initiatives.
• Customer-oriented, open-minded, eager to learn, have good interpersonal skills and have team spirit.
• Fluent in computer programming (e.g. SQL, UiPath, Google App Script, JavaScript) is a plus.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Express, English

ประเภทงาน:

งานประจำ

• Manage and lead the HSE team to the overall administration and implementation of HSE.
• Guide, support and facilitate ownership, implementation and improvement of HSE requirements including workplace safety, personal safety, asset integrity and management of health, security and environmental hazards.
• Register all incidents in company incident database, perform investigations, to understand the causes and influencing factors.
• Carry out and document routine HSE inspections and facilitate for weekly, monthly management HSE meetings locally and with regional team.
• Ensure that training and awareness programs are carried out as planned.
• Requirements Good command both of English and Thai.
• Bachelor's degree in Occupational Health & Safety or a related field, graduate with adequate *HSE qualifications/accreditation.
• 5+ years of work experience in as HSE professional.
• Experience in delivering HSE training, performing HSE audits and incident investigation.
• Excellent communication, leadership, and problem-solving skills.
• Strong knowledge of local and international HSE regulations and best practices.
• Able to work with limited supervision and deliver results within challenging deadlines and under pressure.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Compliance, Legal, Safety Management, English

ประเภทงาน:

งานประจำ

• Implement safety compliance with Regional safety Shopee standard/program in all aspects.
• Implement safety leading KPI such as safety walk, deep compliance audit and Toolbox talk programs.
• Conduct Daily safety, weekly and monthly safety walk.
• Analyst accident and summarise the accident statistic with proposed a solution to eliminate risk/hazard in the business by using regional tools and lesson learned sharing.
• To build and train HSE awareness and occupational disease to all employees including Third Party Labor (TPL) and Contractor/Visitor and implement train to be the trainer.
• Update new health safety and environment laws, make HSE legal registration and compliance evaluation.
• Material handling equipment (MHE) management and traffic management.
• Lead to drive and follow up Safety behaviour observation program (Hazard reporting & Safety suggestion).
• Personal protective equipment (PPE) management.
• Machine safety improvement program.
• Government report mangement.
• Implement risk assessment and safe work procedure.
• Implement and control the management of Change Awareness (MOC).
• 5S project improvement.
• Construction safety management system.
• Emergency response plan and emergency drills.
• Document control system and CAR/PAR system (ISO 45001).
• Nursing room management.
• To implement security management to set standard and prevent security incident.
• Security training and train to be the trainer.
• Develop and set security standard operating procedure (SOP).
• Thief management.
• Set and manage security lay-out and manpower.
• Security incident investigation.
• Monitor and follow up security report.
• Monitor CCTV.
• Security patrol plan.
• Monitor security KPI and CAR system.
• Traffic management.
• Requirements: Bachelor s degree or higher in Public Health, Occupational Health and Safety and/or related fields.
• 1-5 years of experience in HSE and Security management.
• Prefer to have experience working in logistics and supply chain/E-commerce and security.
• Excellent Communication, Interpersonal and Coordinating skills.
• Creative, fast response and proactive work.
• Can write english and design canva program or other.
• Have a driving licence.
• Be able to work at Shopee Warehouse (Samut Sakhon).

ประสบการณ์:

6 ปีขึ้นไป

ทักษะ:

Business Development, English

ประเภทงาน:

งานประจำ

• Motors Category Manager will be managing Deputy Category Manager, and three KAM teams including KAM, BKAM, SKAM.
• Motors Category Manager will be reporting Lifestyle Cluster Lead.
• Job Description: Define and execute on growth strategy for Shopee s Automotive category.
• Develop a comprehensive business development plan, and mobilize teams to deliver on strategy through solid performance management.
• Deliver on category s growth, monetization and strategic adoption goals.
• Manage Automotive category performance, covering brands, market place sellers, and cross border sellers.
• Build a high performing team, through strong work ethics, clear focus on KPI, and deep relationship management with Shopee sellers.
• Proactively identify new business opportunity for Shopee Automotive, though new business development and fundamentals improvement.
• Requirements: 6+ years experience in Business Development, Sales, Account Management in Automotive industry.
• 2+ years experience in E-commerce is a plus.
• Proven team management and leadership experience, ability to drive performance in large team, managing cross-organization stakeholders.
• Proven business judgement and deep understanding of Automotive industry, including established relationships with key brands/sellers.
• Proven analytical and problem-solving ability, ability to manage and troubleshoot team- or category-related issues.
• Fluent in both English and Thai.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Compliance

ประเภทงาน:

งานประจำ

• Support Line Haul Operations team for daily operations (To be the key contact point of all parties both internal and external).
• Reconcile and create daily truck usage report or any other report.
• Support Line Haul ground operation.
• Recheck and follow all trucks to arrive on-time at each station.
• Coordinate with subcontractor companies to inform daily operation issues or calling to request extra trucks.
• Coordinate with subcontractor companies to inform/adjust number of trucks needed or truck scheduling.
• Planning daily truck usage to support smooth daily operations.
• Efficiently manage number of trucks needed to cope with daily parcels.
• Other tasks related to Line Haul Scope.
• Requirements: Develop and enforce SOP, policies and procedures to ensure efficient and safe operations.
• Work closely with other departments to ensure smooth rollout and integration of processes.
• Ensure operations compliance to SOP.
• Continuously seek opportunities for process improvements and cost reductions.
• Analyze operation data to identify issues or opportunities for improvements.
• Work with operation team to implement the changes and measure success.
• Any other tasks/responsibilities as assigned by your reporting manager.
• Bachelor's Degree with 1-3 years of experience preferably in logistics industry.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Business Development, Automation, Analytical Thinking

ประเภทงาน:

งานประจำ

• Optimize Seller Ops Strategy: Monitor and analyse seller performance metrics (e.g., fulfilment & shipping, penalty policy, seller programs) to identify areas for improvement. Proactively work with sellers to drive performance improvements and enhance platform policies.
• Solve Real-world Problem: Take ownership of complex seller-related issues and work with cross-functional teams (e.g., business development team, product team, market operation teams, etc.) to resolve them in a timely and efficient manner.
• Ops excellence with AI & Automation: Optimize seller operations by identifying process inefficiencies, implementing automation, and introducing best practices. Act as a subject matter expert on operational processes and policies.
• Cross-functional Collaboration: Collaborate with internal teams such as product, engineers, and local markets to address seller-related issues and deliver solutions that enhance the seller experience.
• Data-Driven Insights: Use data analytics to monitor trends, identify performance gaps, and develop actionable insights to optimize seller operations.
• Requirements: Relevant Degree in Business, Engineering, or a related field.
• Minimum 3 years working experience in management consulting or a technology company.
• Proficiency in analytical thinking, critical reasoning, and problem-solving.
• Exceptional stakeholder management skills, with the ability to collaborate effectively with teams from diverse markets and backgrounds.
• Proven ability to work collaboratively with various stakeholders in a dynamic and multicultural environment.
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Ability to apply analytical thinking with strong interest in working with large data sets.
• Experience/proficiency in SQL and/or excel is required.
• Ability to thrive in a dynamic and collaborative environment.

ทักษะ:

Express, Data Analysis, Legal, English

ประเภทงาน:

งานประจำ

• Measure and track team s key performances of backlogs, loss & damage, and report generating by using appropriate tools and techniques for team.
• Manage day-to-day loss, stuck and damage performance identify key bottlenecks and react quickly to resolve any issues.
• Identify key risk areas to the network operation and design mitigation strategies.
• Identify opportunities in the processes, including forecast, planning, physical processes to improve cost, quality and lead time.
• Draw up a business case about (your) ideas for improvement, with which you convince stakeholders to set up the processes differently.
• Collect data and set up process improvement after data analysis.
• Prepare reporting tools/templates for key performance indicators towards internal stakeholders as well as customers.
• Manage multiple stakeholders, internal and external to SPX Express, to align on a single goal and direction.
• Requirements: Bachelor s or Master's Degree in Business Administration or any relevant field.
• Knowledge of legal and practices related to day-to-day management of employees.
• Ability to work successfully in a dynamic environment.
• Capability to communicate clearly, concisely and effectively to all employees at all levels of the organization.
• Proficient in Microsoft Excel, SQL, and dashboard visualization.
• Excellent communication in both verbal and written English.

ทักษะ:

Express, Business Development, Problem Solving, English

ประเภทงาน:

งานประจำ

• Analyze all options, solutions, and impacts of initiatives.
• Work closely with operation manager to align on plan and potential new initiatives.
• Coordinate and collaborate with all involved parties both internal and external.
• Conduct meetings with all senior stakeholders and team members.
• Identify risks associated with each projects.
• Mentor and manage team members including mega construction project.
• Prepare reports, proposals, and presentations.
• Requirements: Bachelor or Master Degree in any fields.
• Have experience in Consulting / Business Development/ logistics projects.
• High leadership and people management skills.
• Very strong analytical skills and being an proactive initiator.
• Logical thinking and strong problem solving skills.
• Good team player.
• Be able to fit in with fast pace culture.
• Chinese is a plus advantage.
• Excellent written and verbal communication skills in English.
• Well-developed interpersonal and communication skills. Able to communicate clearly and concisely.
• Excellent in stakeholder management.