ทักษะ:

Problem Solving

ประเภทงาน:

งานประจำ

• Being a team key person to take responsibility for internal product issues and review new features related, solve internal issues, and coordinate with stakeholders.
• Acted as a contact point between the operation excellent team and the day-to-day operation team to drive improvement project and being a project executor.
• Analyze, monitor, and drive improvement projects to ensure all projects run smoothly.
• Analyze gathered information to form an action plan, simplify and break down activities into granular levels before execute.
• Managed operations and collaborated with multiple teams, including internal team, operation excellent, product, and other operational functions, to help the organization achieve its business objective.
• Requirements: Bachelor's degree in Business Administration, Logistic, Supply Chain or related field. (Fresh Graduate is welcome.).
• Availability to work in the office 5 days a week and 1 day from home.
• Proven experience in managing subcontractors to ensure efficient coordination and timely task completion.
• Strong analytical, logical thinking and problem solving skills.
• Ability to coordinate effectively with cross-functional teams.

ทักษะ:

Express

ประเภทงาน:

งานประจำ

• Job Description: Inspect and assess property conditions before the company proceeds with leasing to ensure the site meets operational and safety requirements.
• Identify required repair, improvement, or renovation scope needed for warehouse operations.
• Negotiate commercial terms of the lease agreement with the landlord once the site survey is completed.
• Negotiate with landlords/lessors on repair responsibilities and renovation scope to ensure the property is delivered in suitable condition.
• Manage renovation and construction timelines to ensure site readiness before hub go-live.
• Collaborate with internal stakeholders (Operations, Expansion, Contract team and Set up team) to align operational and contractual requirements.
• Monitor project risks and resolve site-related issues that may impact hub readiness or project timelines.
• Maintain documentation and provide progress updates on site readiness, negotiations, and project status.
• Requirements: Bachelor s degree in Business, Engineering, Real Estate, Logistics, or related fields.
• Experience in renovation coordination, negotiating, facility management is preferred.
• Fresh graduates are welcomed.
• Good understanding of lease agreements and commercial terms is preferred.
• Strong negotiation, communication, and stakeholder management skills.
• Ability to coordinate multiple projects and manage timelines effectively.
• Strong problem-solving skills with the ability to assess site risks and propose solutions.
• Detail-oriented with good documentation and reporting capability.
• Proficient in Microsoft Excel, PowerPoint, and project tracking tools.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Express, Assurance, Compliance

ประเภทงาน:

งานประจำ

• Manage Customer Service Team Oversee the day-to-day operations of the customer service team, ensuring optimal performance and achievement of KPIs such as response time, resolution time, and customer satisfaction (CSAT).
• Process Optimization Continuously evaluate and optimize customer service processes and workflows to improve efficiency, reduce costs, and enhance the customer experience.
• Monitor and Analyze Performance Metrics Track key performance indicators (KPIs), inc ...
• Develop and Implement Training Programs Create and implement training programs for customer service agents, ensuring they are knowledgeable about products, services, and best practices in customer support.
• Handle Escalations and Complex Cases Act as the point of escalation for complex customer issues, ensuring timely and effective resolutions while maintaining a high level of customer satisfaction.
• Collaborate with Cross-Functional Teams Work closely with product, IT, and sales teams to address customer needs, enhance service offerings, and resolve systemic issues affecting service quality.
• Maintain Quality Assurance Oversee the implementation of quality assurance (QA) processes, monitoring customer interactions to ensure compliance with company standards and continuous improvement.
• Requirements Bachelor's degree in Business Administration, Operations Management, or a related field. Relevant certifications or advanced degrees are a plus.
• At least 1-2 years of experience in customer service or operations management, with a proven track record of leading and improving customer service teams.
• Strong leadership and team management skills with the ability to motivate, mentor, and develop customer service agents.
• Ability to analyze service data, performance metrics, and customer feedback to drive operational improvements.
• Strong verbal and written communication skills, capable of interacting with various internal stakeholders and handling customer escalations effectively.
• Ability to think critically, troubleshoot complex issues, and implement solutions in high-pressure environments.
• A deep commitment to delivering high-quality service and an understanding of customer needs, ensuring a positive customer experience.
• Ability to manage multiple tasks, prioritize workload effectively, and ensure deadlines and objectives are met consistently.

ทักษะ:

Express, SQL, Excel, English

ประเภทงาน:

ฝึกงาน

• Analyze internal and external data (generally with SQL, Excel, Python).
• Apply structured framework to estimate hard-to-find information and deliver original insights.
• Improve existing estimation and forecast solutions by scrutinizing current assumptions, identifying how our understanding would change if assumptions change, and quantifying these uncertainty (i.e. sensitivity analysis).
• Translate complex data analysis into accessible business-focused reports and recommendations.
• Serving as in-house consultant for data-driven solutions.
• Maintain data pipelines, dashboards and automations.
• Requirements: Currently enrolled in a 4-year degree program in Computer Engineering, Computer Science, Statistics, or a related technical field.
• Strong proficiency in SQL and Python, with a solid understanding of software development practices.
• Fluent in English.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Financial Analysis, Accounting, Excel, English

ประเภทงาน:

งานประจำ

• Analyze financial performance both at platform level and on targeted initiative basis - identify business opportunities and influence budget approval and allocation process based on financial analysis.
• Analyze financial performances across different Shopee markets in Southeast Asia and other Regions.
• Manage internal cost and performance tracking process with the goal of improving this workflow over time.
• Summarize key results and present to senior management on a bi-weekly basis or as required for project approvals.
• Liaise internally and externally across multiple teams to obtain necessary information for analysis and ensure successful execution of given projects.
• Support other functions in budget planning, budget request process inquiries, and budget execution on a daily basis.
• Work closely with budget owners to support the annual, quarterly and monthly budget process. Perform analysis on prior years/quarters/months spending.
• Build forecasts using historic trends plus commercial input from business functions. Perform the monthly analysis and discuss the forecast with the related budget owners. Control of the monthly spending versus expected forecast.
• Requirements: Bachelor degree in Accounting, Business, Economics, Finance or related fields.
• 1-2 years of experience.
• Prior experience in audit, finance, banking or consulting is an advantage.
• Proficient with financial terms and concepts with good understanding of standard business P&L items.
• Strong stakeholders management and communication skills.
• Outstanding structural thinker, with strong time-management and organizational skills.
• Self-driven with willingness to learn and improve.
• Strong sense of responsibility and able to work under pressure to deliver results.
• Fluent in English, Proficient in Excel; Technical skills such as SQL is a plus. Willingness to learn is a must.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Project Management, Data Analysis, English

ประเภทงาน:

งานประจำ

• Drive the growth of Affiliate marketing in Shopee, focusing on Creator growth.
• Conduct data analysis and competitor benchmarking, take a hypothesis-driven approach to address business challenges, identify new growth opportunities and initiate the project with a structured business case.
• Take ownership of Creator related projects and campaigns, partnering with cross-functional teams to conceptualize, launch, and review the project using data-driven insights.
• Contribute to the development of overall business strategy and long-term goals.
• Requirements: 1-3 years of working experience.
• Previous experience management consulting or e-commerce industry would be preferred.
• Strong business acumen, critical thinking and ability to form actionable insights and recommendations using analytic skills, comfortable with numbers.
• Effectively communicate in English and Thai.
• Team player, humble, organized and results driven.
• Able to work in fast-paced and dynamic environment.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Social media, Good Communication Skills

ประเภทงาน:

งานประจำ

• Assist in the execution of ATL and BTL brand campaigns across platforms, including digital, social media, in-app, and offline channels.
• Coordinate the campaign rollout plans and timelines with internal stakeholders (e.g., production, campaign, and media teams).
• Develop campaign messaging and creative briefs that align with the overall brand strategy.
• Work with internal teams and media partners to review assets and ensure quality and brand consistency.
• Able to turn ideas into a clear, visually engaging presentation.
• Track campaign performance and compile reports or post-campaign summaries.
• Monitor market trends, competitor activities, and brand sentiment to provide insights for ongoing communication strategies.
• Execute communication plans and align with cross-functional teams to ensure consistent messaging and synchronized timelines.
• Requirements: Bachelor s degree or higher in Marketing, Communication Arts, Liberal Arts, or a related field.
• 1-2 years of experience in marketing, communications, or campaign execution (experience from internships or agencies in the creative or media planning industry is a plus).
• Strong attention to detail with the ability to manage timelines and multiple tasks effectively (experience in project coordination or PMO is a plus).
• Basic understanding of branding principles and marketing channels (i.e. ATL, BTL, digital media, social media).
• Team player with good communication skills and the ability to adapt quickly in a fast-paced environment.
• Proficient in Google Workspace; familiarity with creative or design tools is a plus.
• Creative mindset with an interest in exploring social media trends and generating fresh campaign ideas.
• Curious and up-to-date with the latest marketing and digital trends.

ทักษะ:

Excel, Data Analysis, Industrial Engineering

ประเภทงาน:

ฝึกงาน

• Support Inbound operations: receiving, checking quantities, labeling, put-away (per SOP).
• Support Outbound operations: picking, packing, sorting/staging, shipment handover.
• Assist with inventory tasks: cycle count/stock count, discrepancy checking, basic reporting.
• Update transactions/status in WMS and spreadsheets (Excel/Google Sheets).
• Follow 5S and Safety standards; report issues/near-misses immediately.
• Deliver an internship project (process improvement / data analysis) with final summary.
• Requirements: Internship period: 3-6 months (or per university requirement).
• Current student (Diploma/Bachelor s) in Logistics, Supply Chain, Industrial Engineering, Business, Data or related fields.
• Available to intern full-time, continuously for the required period.
• Comfortable working in a warehouse environment (standing/walking; operational tasks).
• Detail-oriented, responsible, able to follow SOPs and work well with teams.
• Basic Excel/Google Sheets skills; willingness to learn WMS/tools.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Assurance, Meet Deadlines

ประเภทงาน:

งานประจำ

• Analyze various types of fraud cases and coordinate with the Quality Assurance (QA) team to ensure alignment in operational guidelines, including co-developing Standard Operating Procedures (SOPs).
• Review and summarize issues raised from customer inquiries to improve workflows, operational policies, and ensure appropriate customer response coordination.
• Effectively manage and maintain employee work shifts and rosters.
• Prepare weekly and monthly slides summarizing feedback with actionable recommendations, based on operational guidelines.
• Perform other duties as assigned.
• Requirements: Bachelor's degree in any field.
• 1 year of experience in Fraud Operations, Fraud Analysis, or Transaction Monitoring.
• Strong understanding of fraud risk patterns and the ability to analyze potential fraud trends.
• Excellent analytical and investigative skills with a problem-solving mindset.
• Ability to work effectively both within a team and across departments, and to provide guidance to achieve shared goals.
• Quick thinker with the ability to handle unexpected situations efficiently.
• Able to work under pressure and meet deadlines.
• Strong interpersonal and communication skills suitable for collaborative environments.
• Self-motivated, detail-oriented, and eager to take on new challenges and solve diverse issues.
• Able to work in shifts (5 days per week; off days may not fall on weekends; working hours 09:00 AM - 06:00 PM).
• Proficient in Microsoft Excel (Intermediate level: formulas, Pivot tables).

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Data Analysis, Problem Solving, English

ประเภทงาน:

งานประจำ

• Monitor Shopee Mall performance gaps versus other platforms and maintain standardized reporting templates for Regional reporting.
• Co-manage internal and external communications projects in collaboration with Cluster and Regional teams to ensure consistent messaging and execution.
• Support ad-hoc Shopee Mall projects and assignments, ensuring timely and efficient delivery.
• Conduct performance analyses to identify key business drivers and opportunities for growth.
• Support the development and implementation of initiatives that enhance brand visibility, customer engagement, and partner collaboration.
• Collaborate with cross-functional teams to align project outcomes with business objectives and ensure smooth coordination across stakeholders.
• Analyze and refine data to derive business insights and support strategic decision-making.
• Identify market trends, competitor KOL usage, and campaign performance benchmarks.
• Analyze and prepare monthly performance reports with actionable insights.
• Recommend strategies for performance improvement and influencer selection.
• Maintain dashboards and data visualization tools for performance monitoring.
• Requirements: Bachelor's degree with at least 2-5 years of working experience preferred.
• Good written and verbal communication skills with strong stakeholder management.
• Ability to independently structure data analysis and lead problem solving for business initiatives.
• Good team player, positive attitude, and eager to learn and share knowledge.
• Proactive and take ownership of one's work.
• Detail-oriented, well-organized, efficient, and effective.
• Adaptable, willing to learn and thrive in a fast-paced environment.
• Strong in English proficiency.

ทักษะ:

Enthusiastic, Microsoft Office, Excel

ประเภทงาน:

งานประจำ

• We are seeking enthusiastic and motivated fresh graduates to join our dynamic team.
• As a Fresh Graduate, you will have the opportunity to gain hands-on experience, develop your skills, and contribute to our projects.
• You will work closely with experienced professionals, participate in training programs, and be involved in various tasks that support our organizational goals.
• Requirements: Recent graduate with a Bachelor's degree.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong analytical and problem-solving skills.
• Eagerness to learn and adapt to new challenges.
• Ability to manage time effectively and prioritize tasks.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Market Research, Research, Data Analysis

ประเภทงาน:

งานประจำ

• Evaluate and optimize strategies, processes, and performance tracking models across regional operations, including cost structures and workforce sizing (spanning several thousand employees across functions).
• Conduct market research and deep-dive data analysis to uncover insights and inform business planning.
• Work cross-functionally to shape go-to-market strategies, test hypotheses, and improve performance outcomes.
• Align priorities and goals with senior stakeholders, translating high-level strategies into actionable plans.
• Lead and support the execution of strategic initiatives across people, process, and technology dimensions.
• Monitor implementation outcomes and refine approaches to maximize impact.
• Coordinate cross-functional projects to support continuous improvement and sustainable growth.
• Requirements: 8+ years of experience in management consulting, strategy, or related areas (e.g. e-commerce, tech, supply chain, regional/global project management).
• Proven track record in developing and implementing business strategies and managing complex projects or programs.
• Strong analytical skills with the ability to translate data into strategic insights.
• Comfortable navigating ambiguity and solving unstructured problems.
• Ability to balance big-picture thinking with attention to detail.
• Strong collaboration skills and ability to influence across functions.
• Passion for driving impact in a fast-paced, high-growth environment.

ทักษะ:

Social media, YouTube, Business Development, English

ประเภทงาน:

งานประจำ

• External Affiliate team is responsible for the growth of Affiliate program of Shopee, focusing on the Social Media channels such as Facebook, YouTube and Instagram.
• The team designs various campaigns and activities for Affiliate partners, collaborating closely with Creator management team and other Marketing and Business development teams to support the platform s growth.
• Job Description: Drive the growth of Affiliate marketing in Shopee, focusing on Creator growth.
• Conduct data analysis and competitor benchmarking, take a hypothesis-driven approach to address business challenges, identify new growth opportunities and initiate the project with a structured business case.
• Take ownership of Creator related projects and campaigns, partnering with cross-functional teams to conceptualize, launch, and review the project using data-driven insights.
• Contribute to the development of overall business strategy and long-term goals.
• Requirements: 0-2 years (Associate) and 3-5 years (Senior Associate) of experience working.
• Previous experience management consulting or e-commerce industry would be preferred.
• Strong business acumen, critical thinking and ability to form actionable insights and recommendations using analytic skills, comfortable with numbers.
• Effectively communicate in English and Thai.
• Team player, humble, organized and results driven.
• Able to work in fast-paced and dynamic environment.

ทักษะ:

Express, Microsoft Office

ประเภทงาน:

งานประจำ

• Bachelor's degree, no specific field required.
• Excellent in problem-solving, communication, and coordination with team and others.
• Have analytical skills to measure performance and monitor the process of operation.
• Excellence in Microsoft Office/Google G-Suite.
• Experience in the logistics industry, especially Express business is a plus.
• Can-do attitude, Ability to work under pressure and in a fast-paced environment.
• Working 6 days per week (Mon-Fri work at office / Sat work from home).
• New graduates are welcome.

ทักษะ:

Express, Compliance, Microsoft Office

ประเภทงาน:

งานประจำ

• Control own fleet driver attendance.
• Control own fleet route planning compliance (Truck turn,working hour, On-time arrival).
• Own fleet performance tracker.
• Support driver to associate with shuttle, linehaul, hub and seller.
• New policy and process training to driver.
• Special project.
• Requirements: Having basic knowledge in transport operation and planning is a plus.
• Excellent in communication, negotiating, and co-ordinate with internal and external stakeholders.
• Can work under pressure.
• Moderate in Microsoft office or G Sheet skills.

ทักษะ:

Express, Excel, Project Management

ประเภทงาน:

งานประจำ

• Job Description: Daily/Weekly report [Stuck, BL pending, Overtime reduce, Throughput of small sort team, MPW optimization, FIFO of aging, etc.].
• Investigate parcel lost and stuck cases.
• Data provider and recommendation for leads/supervisors and stakeholders.
• Handling presentations and meeting with stakeholders and SOC representatives.
• Team Lead action sometimes.
• Requirements: Good communication to other team.
• Analytical ability - critical and logical thinking and optimization.
• Strong working knowledge of Spreadsheets (Excel/Google Sheets).
• Proven working experience in project management.
• Multitasking and prioritizing skills.
• Work with timeline and extra long working hours during campaign.

ประสบการณ์:

5 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Manage the planning and implementation of Key People Initiatives including but not limited to Talent Management, Manpower Planning, and Organisational Development, as well as all associated administrative duties.
• Collaborate with Reg / Local stakeholder for annual talent review process, analyse and report key metrics, set guidelines for the talent cycle and ensure consistent execution across the business and regions.
• Monitor progress, assess people initiative effectiveness through feedback and data c ...
• Analyse data to identify trends, opportunities, and challenges. Serve as a business analyst to consolidate data across markets, sharing meaningful insights with stakeholders.
• Requirements: Bachelor s degree with 2-5 years of relevant HR or management consulting experience, with a specialisation in one of the domain practices - Talent Development, Key Talent Strategies, Performance & Rewards, Engagement.
• Strong analytical and strategic thinking skills: Quickly evaluates situations, combines strong business judgement and people intuition to reach well-founded decisions.
• Strong stakeholder management and communication (verbal and written) skills, ability to foster relationships, and work collaboratively across different seniority levels within Shopee.
• Able to work at pace while maintaining appropriate attention to detail and standards.
• Comfortable to work with ambiguity and empowerment.
• Proficiency in manpower planning and analytics experience is a plus.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Data Analysis, English

ประเภทงาน:

งานประจำ

• Take ownership of the end-to-end recruitment process which involves requirements understanding, talent pool defining, sourcing, screening and selection of right candidates.
• Partner closely with stakeholders to understand deeply about why we are hiring, who we are hiring for, and how we are going to hire by, and at the same time, provide expertise and assistance to all levels of stakeholders in recruitment-related issues.
• Manage, prioritize and close talent searches against a timeline and have experiences ...
• Proactively approach passive candidates who are potentially a fit to the team and build a pipeline and a robust network of talents.
• Conduct a comprehensive interview during HR screening with candidates to add value by helping the departments hire the right individuals.
• Recommend ideas and initiatives related to recruitment which will contribute to the long-range growth of the team, for example, implementing any new process and fine tune standard process for recruiting to deliver the highest quality results, hiring initiatives that could help us to solve the bottlenecks during hiring.
• Deliver a great candidate experience and act as Shopee ambassador.
• Involve in all recruitment-related activities for internship, fresh graduate and experience hiring.
• Requirements: Bachelor's Degree or above with at least 1 years of full time recruitment experience.
• Experienced to conduct competency-based assessment, able to interview and assess candidates comprehensively.
• Strong data analysis, independent, creative with a strong sense of responsibility.
• Target-driven and able to prioritize multiple tasks.
• Keep up-to-date about talent market and able to build a robust network of target talents will be preferred.
• Experienced in recruiting passive candidates.
• Excellent Thai and English communication to ensure the effective communication with both candidates and stakeholders.
• Passion to join a fast growing e-commerce company with dynamic working environment.

ทักษะ:

Express, Teamwork, Negotiation

ประเภทงาน:

งานประจำ

• Conduct on-site property surveys and coordinate with business partners to identify potential properties for expansion.
• Collaborate with real estate agents to assess site suitability, including location potential, property condition, floor plan dimensions, engineering systems, layout feasibility, and utility infrastructure.
• Analyze survey findings, prepare summary reports, and provide data-driven recommendations for property selection.
• Coordinate with internal stakeholders to gather feedback and align on shortlisted properties.
• Liaise with external stakeholders from initial property inquiry through handover to operations.
• Support documentation, approval processes, and related expansion activities as assigned.
• Requirements: Bachelor s degree in any related field.
• Flexible and willing to travel frequently within Bangkok and upcountry.
• Owns a motorcycle or car (travel expenses reimbursable).
• Holds a valid driver s license and is able to travel independently within Bangkok and its metropolitan area.
• Strong teamwork mindset with a positive attitude and eagerness to learn.
• Demonstrates accountability and ownership in assigned projects.
• Good communication and negotiation skills.
• Adaptable, proactive, and comfortable working in dynamic, fast-paced environments.
• Fresh graduates are welcome to apply.