ประเภทงาน:

งานประจำ

• IT customer serviceEqual Employment Opportunity Statement.
• All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
• Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
• Accenture is committed to providing veteran employment opportunities to our service men and women.

ประเภทงาน:

งานประจำ

• Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song all powered by the world s largest network of Advanced Technology and Intelligent Operations centers. Our 721,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for o ...
• Role and Responsibilities.
• Support CFM lead for Client Accounts/Engagements to ensure compliance with U.S. GAAP, forecasting accuracy and assist to drive profitability. Scope includes financial reporting, trend and variance analysis to improve forecasting accuracy, tracking against key client/engagement metrics, supporting internal management reviews and profitability initiatives.
• Compliance:
• o Ensure engagement-level U.S. GAAP and local statutory compliance, quality and integrity of engagement financial records.
• Forecasting and Profitability:
• o Monitor engagement financial status and costs, perform financial forecasting and analysis, and produce financial reports.
• o Manage engagement financial records, as necessary, by understanding, explaining, and resolving major discrepancies that occur on the ledgers.
• o Secure agreement on budgets, and on targets for KPI s for financial reporting.
• o Develop and analyze key performance indicators (KPIs) and engagement metrics, lead monthly financial reviews with client/engagement leads and advise management in decision making.
• o Assist to drive profitability initiatives.
• o Execute working capital management by ensuring client agreement to bill, and establishing and implementing appropriate debt follow-up.
• o Estimate inventory and receivables reserve requirements for engagement(s), monitor adequacy of inventory & receivables, perform asset management of all inventory & receivables, and explain anomalies.
• o Prepare engagement financials for internal management reviews.
• o Provide support in opportunity development by reviewing pricings.
• o Work closely with Client/Engagement leads, Client Group and Services Finance Leads (or equivalent), other Finance Operations executives (statutory accounting, Treasury).
• Relationships.
• Reports to: CFM Leads/Supervisors.
• Supports: Market Unit CFO, Client Group and Services Finance Leads, Commercial Directors, Client/Engagement Leads.
• Education: Undergraduate degree (or equivalent) in Finance or Accounting, ACCA.
• Work Experience: preferably >2 years of relevant work experience.
• Skills Required.
• Strong analytical skills.
• Strong interpersonal and customer service skills.
• Good oral and written communication skills.
• Good time management and multi-tasking skills.
• Ability to work independently.
• Attention to detail.
• PC literate (e.g., working knowledge of MS Office Programs).
• You will also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.
• Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.
• Equal Employment Opportunity Statement.
• All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
• Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
• Accenture is committed to providing veteran employment opportunities to our service men and women.

ทักษะ:

English, Japanese

ประเภทงาน:

งานประจำ

• Review, classify and/or remove content according to client guidelines, using specific tools and channels.
• Understand and remain updated on changing client policies and guidelines.
• Investigate, resolve, and relay complex content issues to the broader Trust and Safety team.
• Serve as an advocate for the user community.
• Participate in process improvement initiatives that improve quality and efficiency of work.
• Participate in continuous training programs and workgroup discussions for optimal development in the role.
• Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe.
• Basic Qualifications/Skills Needed.
• Strong coping, emotional resilience, and stress-management skills.
• Excellent comprehension and communication in ENGLISH + (either one of the follwing)Japanese.
• Thai.
• Simplified/Traditional Mandarin Chinese.
• Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.
• Strong attention to detail.
• Comfort synthesizing and analyzing information from multiple streams.
• Strong critical thinking and decision-making skills.
• Deep familiarity and passion for the internet, internet platforms, and internet culture.
• High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported .
• Ability to work well individually and as part of a team.
• Ability to work differing rotations/shifts and non-standard work hours.
• Flexibility in meeting changing business needs in a fast-paced environment.
• Commitment to quality, efficiency, and effectiveness.
• Previous business process outsourcing, customer service, or content moderation experience is a plus.
• Please note that this role requires you to work on shift rotational basis and you will be working 5 days/ week with 2 consecutive rest days.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Review, classify and/or remove content according to client guidelines, using specific tools and channels.
• Understand and remain updated on changing client policies and guidelines.
• Investigate, resolve, and relay complex content issues to the broader Trust and Safety team.
• Serve as an advocate for the user community.
• Participate in process improvement initiatives that improve quality and efficiency of work.
• Participate in continuous training programs and workgroup discussions for optimal development in the role.
• Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe.
• Basic Qualifications/Skills Needed.
• Strong coping, emotional resilience, and stress-management skills.
• Excellent comprehension, communication, and English skills.
• Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.
• Strong attention to detail.
• Comfort synthesizing and analyzing information from multiple streams.
• Strong critical thinking and decision-making skills.
• Deep familiarity and passion for the internet, internet platforms, and internet culture.
• High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported .
• Ability to work well individually and as part of a team.
• Ability to work differing rotations/shifts and non-standard work hours.
• Flexibility in meeting changing business needs in a fast-paced environment.
• Commitment to quality, efficiency, and effectiveness.
• Previous business process outsourcing, customer service, or content moderation experience is a plus.
• Please note that this role requires you to work on shift rotational basis and you will be working 5 days/ week with 2 consecutive rest days...

ทักษะ:

Japanese, English

ประเภทงาน:

งานประจำ

• Review, classify and/or remove content according to client guidelines, using specific tools and channels.
• Understand and remain updated on changing client policies and guidelines.
• Investigate, resolve, and relay complex content issues to the broader Trust and Safety team.
• Serve as an advocate for the user community.
• Participate in process improvement initiatives that improve quality and efficiency of work.
• Participate in continuous training programs and workgroup discussions for optimal development in the role.
• Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe.
• Basic Qualifications/Skills Needed.
• Strong coping, emotional resilience, and stress-management skills.
• Excellent comprehension and communication in English and in Japanese.
• Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.
• Strong attention to detail.
• Comfort synthesizing and analyzing information from multiple streams.
• Strong critical thinking and decision-making skills.
• Deep familiarity and passion for the internet, internet platforms, and internet culture.
• High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported .
• Ability to work well individually and as part of a team.
• Ability to work differing rotations/shifts and non-standard work hours.
• Flexibility in meeting changing business needs in a fast-paced environment.
• Commitment to quality, efficiency, and effectiveness.
• Previous business process outsourcing, customer service, or content moderation experience is a plus.
• Please note that this role requires you to work on shift rotational basis and you will be working 5 days/ week with 2 consecutive rest days.

ทักษะ:

Mandarin, English

ประเภทงาน:

งานประจำ

• Review, classify and/or remove content according to client guidelines, using specific tools and channels.
• Understand and remain updated on changing client policies and guidelines.
• Investigate, resolve, and relay complex content issues to the broader Trust and Safety team.
• Serve as an advocate for the user community.
• Participate in process improvement initiatives that improve quality and efficiency of work.
• Participate in continuous training programs and workgroup discussions for optimal development in the role.
• Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe.
• Basic Qualifications/Skills Needed.
• Strong coping, emotional resilience, and stress-management skills.
• Excellent comprehension and communication in English and Simplified/ traditional Mandarin.
• Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.
• Strong attention to detail.
• Comfort synthesizing and analyzing information from multiple streams.
• Strong critical thinking and decision-making skills.
• Deep familiarity and passion for the internet, internet platforms, and internet culture.
• High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported .
• Ability to work well individually and as part of a team.
• Ability to work differing rotations/shifts and non-standard work hours.
• Flexibility in meeting changing business needs in a fast-paced environment.
• Commitment to quality, efficiency, and effectiveness.
• Previous business process outsourcing, customer service, or content moderation experience is a plus.
• Please note that this role requires you to work on shift rotational basis and you will be working 5 days/ week with 2 consecutive rest days.

ทักษะ:

Coordinate, Teamwork, Labor law, Thai

ประเภทงาน:

งานประจำ

• To proactively provide individual employee coaching and guidance on career development, based on a strong understanding of a person s interests and aspirations and knowledge of Accenture s business.
• To provide personalized employee support connect people to projects, coach people on best fit roles, balance career goals and business priorities.
• To have honest and transparent conversations, with compassion and empathy to help people grow, keeping both personal and key practice priorities at the forefront.
• To work closely with your Practice Lead to understand our business/practice strategy and current performance and use that knowledge as you coach your people.
• To work with our HR team to understand talent priorities and talent programs and make employees aware of specific opportunities.
• To proactively work with employees to ensure business-critical employee information is up to date and accurate.
• To work with the Employee Experience to coordinate the Employee Experience in the practice, including engagement, feedback, coaching and learning.
• To work with Inclusion & Diversity to develop and execute strategies and actions to achieve I&D objectives and measure the results and key trends in the practice.
• Minimum of 5 years of HR Business Partnering or HR Generalist experience in a fast-paced and dynamic environment.
• Good communication and relationship management skills.
• Collaborative, able to work across organizational entities and build and maintain strong networks.
• Advocate for inclusion and diversity with demonstrated leadership, teamwork and collaboration in a professional setting.
• Proficient understanding of Thai labor law.

ทักษะ:

Cantonese, English

ประเภทงาน:

งานประจำ

• Review, classify and/or remove content according to client guidelines, using specific tools and channels.
• Understand and remain updated on changing client policies and guidelines.
• Investigate, resolve, and relay complex content issues to the broader Trust and Safety team.
• Serve as an advocate for the user community.
• Participate in process improvement initiatives that improve quality and efficiency of work.
• Participate in continuous training programs and workgroup discussions for optimal development in the role.
• Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe.
• Basic Qualifications/Skills Needed.
• Strong coping, emotional resilience, and stress-management skills.
• Excellent comprehension, communication, and English and Cantonese skills.
• Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.
• Strong attention to detail.
• Comfort synthesizing and analyzing information from multiple streams.
• Strong critical thinking and decision-making skills.
• Deep familiarity and passion for the internet, internet platforms, and internet culture.
• High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported .
• Ability to work well individually and as part of a team.
• Ability to work differing rotations/shifts and non-standard work hours.
• Flexibility in meeting changing business needs in a fast-paced environment.
• Commitment to quality, efficiency, and effectiveness.
• Previous business process outsourcing, customer service, or content moderation experience is a plus.
• Shift timings/requirements to work weekends and holidays..

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Quality Assurance, Assurance, SAP, English

ประเภทงาน:

งานประจำ

• Help clients in defining their needs and direct them to the corresponding modules and functionalities.
• Conceptualize functional analyses and the modeling of business processes in relation to project targets.
• Ensuring a cross-sectional view of the client's functional needs.
• Ensure the correlation between the development of solutions and the functional needs of the client.
• Perform the configuration of modules according to the business needs of the clients.
• Provide support and important technical and functional support during the deployment phases.
• Develop and provide leadership during testing and quality assurance phases.
• Maintain technical documentation and transfer knowledge related to its responsibilities.
• Act as a consultant in their area of expertise and represent their department when interfacing with decision-making and technical bodies.
• Provide a monitoring role in order to understand and anticipate trends in their area of expertise, and make appropriate recommendations in terms of developing best practices for the company.
• Bachelor s degree in IT, Computer Sciences, Business Administration, Engineering or related fields.
• More than 3 years and above in SAP deployment, support and/or upgrade projects on one or more of the following modules: FI, CO, ideally acquired in the consulting world.
• Consulting industry experience will be a great plus.
• Possess a strong knowledge and experience in SAP configuration.
• Have developed very good interpersonal communication and user support management skills.
• Possess strong analytical, incident resolution and problem-solving skills.
• Make quality decisions.
• Good Communication in English.
• LI-GM.
• Equal Employment Opportunity Statement.
• All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
• Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
• Accenture is committed to providing veteran employment opportunities to our service men and women.

ประสบการณ์:

10 ปีขึ้นไป

ทักษะ:

Human Resources Development

ประเภทงาน:

งานประจำ

• Responsible for providing expert guidance on business transformation initiatives. Your day to day activities will involve analyzing business processes, identifying areas for improvement, and developing and implementing transformation strategies. You must have an Expert proficiency in Business Transformation.
• Analyze business processes to identify areas for improvement and develop transformation strategies.
• Collaborate with cross functional teams to implement transformation initiatives.
• Provide expert guidance and support to project teams throughout the transformation lifecycle.
• Conduct rigorous testing and troubleshooting to optimize the performance of transformation strategies.
• Develop and deliver training programs to ensure successful adoption of transformation initiatives.
• Job Qualifications.
• Minimum of 3+ years of change management/ consulting experience is expected for Consultant Level.
• Minimum of 6+ years of change management and/or consulting experience is expected for Manager Level.
• Experience in other related areas such as HR & Talent Management, Learning & Collaboration or Human Capital & Organization Effectiveness (e.g., Organization Design, Culture Transformation, Leadership Effectiveness etc.) is highly desirable.
• Proven ability to work creatively and analytically in a problem-solving environment.
• Comfortable working with digital solutions in an information systems/technology-driven environment.
• Excellent communication (written and oral) and interpersonal skills.
• Ability to create and deliver high-impact communications to senior audiences (written and oral) and facilitate complex discussions.
• Strong executive level relationship building skills.
• Equal Employment Opportunity Statement.
• All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
• Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
• Accenture is committed to providing veteran employment opportunities to our service men and women.