ประเภทงาน:

งานประจำ

• Location: Bangkok, Thailand (Onsite).
• About the Role.
• Join Accenture s Consulting team to help drive large-scale finance transformation initiatives across Accounts Payable (AP), Accounts Receivable (AR), Cash Management, and General Ledger (GL) functions. In this role, you will lead change management and training activities that support successful business adoption, ensuring employees, stakeholders, and leadership teams are prepared for new ways of working and technolog ...
• You will collaborate with cross-functional teams to design, execute, and measure change interventions that accelerate transformation outcomes and enable sustainable business value.
• Develop and execute change management strategies that support finance transformation initiatives across AP, AR, Cash Management, and GL processes.
• Design and deliver training programs, workshops, and learning materials to build user readiness and adoption.
• Conduct stakeholder analysis and engagement activities to identify risks, opportunities, and change impacts.
• Create and implement communication plans that keep stakeholders informed, aligned, and engaged throughout the transformation journey.
• Monitor adoption metrics, training effectiveness, and organizational readiness, recommending corrective actions where required.
• Facilitate workshops, focus groups, and feedback sessions to gather insights and improve change outcomes.
• Collaborate with project leadership and business stakeholders to align change initiatives with strategic objectives.
• Prepare regular progress reports and provide recommendations to support successful implementation and long-term sustainability.
• Bachelor s degree in Business, Human Resources, Organizational Development, Communications, Finance, or a related field.
• Experience in change management, organizational transformation, training delivery, or business transformation programs.
• Strong understanding of change management methodologies and best practices.
• Experience developing and facilitating training sessions, workshops, and stakeholder engagement activities.
• Ability to manage multiple stakeholder groups and build strong working relationships across all organizational levels.
• Strong analytical and problem-solving skills with the ability to interpret data and measure business adoption.
• Excellent communication, presentation, and collaboration skills.
• Preferred Qualifications.
• Experience supporting ERP, finance transformation, or digital transformation programs.
• Knowledge of finance processes including Accounts Payable, Accounts Receivable, Cash Management, and General Ledger.
• Experience with change analytics, journey management, and organizational strategy initiatives.
• Professional certifications in Change Management, Organizational Development, or Project Management.
• Experience working in complex, multi-stakeholder environments.
• We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
• We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
• At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces .
• Join Accenture to work at the heart of change. Visit us at www.accenture.com.

ประเภทงาน:

งานประจำ

• About the RoleAccenture is seeking a Program / Project Management Lead to support complex enterprise transformation initiatives within our Program, Project & Service Management team. In this role, you will help drive successful project outcomes by coordinating cross-functional teams, managing stakeholder expectations, and ensuring delivery excellence across multiple workstreams.
• This opportunity offers exposure to large-scale business transformation programs, enabling you to influence decision-making, solve complex challenges, and contribute to ...
• Key Responsibilities- Lead the planning, coordination, and delivery of program or project activities to achieve defined business objectives.
• Define project scope, timelines, milestones, and deliverables while ensuring alignment with organizational goals.
• Monitor project progress, risks, dependencies, and issues, implementing mitigation strategies where needed.
• Manage communications with stakeholders to ensure transparency on project status, priorities, and outcomes.
• Collaborate with cross-functional teams to drive execution and maintain alignment across workstreams.
• Support governance activities, reporting, and decision-making processes for program leadership.
• Provide guidance and knowledge-sharing to less experienced team members to enhance team performance.
• Identify opportunities to improve project management processes, delivery effectiveness, and operational efficiency.
• Required Qualifications- Bachelor's degree in Business Administration, Engineering, Information Technology, Management, or a related field.
• Proven experience in program management, project management, PMO, or large-scale transformation initiatives.
• Strong understanding of project delivery methodologies, governance frameworks, and stakeholder management practices.
• Ability to manage multiple priorities and coordinate activities across diverse teams.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication, presentation, and interpersonal skills.
• Ability to work effectively in a fast-paced, client-facing environment.
• Preferred Qualifications- Experience supporting ERP, digital transformation, or enterprise system implementation programs.
• Knowledge of SAP S/4HANA programs or large-scale technology transformation projects.
• Experience working within energy, utilities, resources, or related industries.
• PMP, PRINCE2, Agile, Scrum, or other relevant project management certifications.
• Experience leading geographically distributed or cross-functional teams.
• About the Company / TeamWe work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
• We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
• At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces ..
• Join Accenture to work at the heart of change. Visit us at www.accenture.com.

ประเภทงาน:

งานประจำ

• Bangkok, Thailand (Onsite).
• About the Role.
• Accenture is seeking a Change & Training Analyst - Supply Chain to support a large-scale supply chain transformation program. This role focuses on driving organizational change, stakeholder engagement, training delivery, and user adoption activities to help business teams successfully transition to new processes and technologies.
• You will work closely with business leaders, functional teams, and end users to ensure change initiatives are effectively planned, communicated, and embedded into day-to-day operations.
• Support the development and execution of change management and training strategies for supply chain transformation initiatives.
• Conduct change impact assessments and stakeholder analyses to identify adoption risks and mitigation actions.
• Design, develop, and deliver training materials, user guides, job aids, communications, and end-user learning sessions.
• Facilitate workshops, training sessions, and stakeholder engagement activities to build awareness and readiness for change.
• Collaborate with supply chain, technology, and project teams to align change and training activities with project objectives and timelines.
• Monitor adoption, readiness, and learning effectiveness metrics, providing recommendations for continuous improvement.
• Support the management of change-related issues, risks, and dependencies, escalating concerns when appropriate.
• Contribute to communication planning and execution to ensure consistent and effective messaging across stakeholder groups.
• Bachelor s degree in Supply Chain Management, Business Administration, Human Resources, Organizational Development, or a related discipline.
• Approximately 2-4 years of experience in Change Management, Organizational Change, Learning & Development, Training, or business transformation programs.
• Experience supporting ERP, digital transformation, or business process improvement initiatives.
• Understanding of supply chain processes, including demand planning, inventory management, logistics, procurement, or order fulfillment.
• Strong communication, presentation, facilitation, and stakeholder management skills.
• Ability to work independently while collaborating effectively within cross-functional teams.
• Professional proficiency in Thai and good working proficiency in English, as the role involves regular communication with local and regional stakeholders.
• Preferred Qualifications.
• Experience supporting SAP S/4HANA or other ERP implementation programs.
• Knowledge of change management methodologies, frameworks, and best practices.
• Experience creating instructor-led training, e-learning content, and end-user documentation.
• Familiarity with change readiness assessments, adoption tracking, and stakeholder engagement planning.
• Relevant certifications in Change Management, Learning & Development, or Project Management are advantageous.
• We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
• We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
• At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces .
• Join Accenture to work at the heart of change. Visit us at www.accenture.com.

ทักษะ:

Network Infrastructure, VoIP, Compliance, English

ประเภทงาน:

งานประจำ

• Morning Shift: 06:00 AM - 03:00 PM.
• Afternoon Shift: 03:00 PM - 11:00 PM.
• Shift schedules are assigned on a rotational basis and may include weekends and public holidays. Shift allowances and benefits apply in accordance with company policy.
• WHAT YOU'LL DOProvide technical support for workstations, servers, network infrastructure, VoIP/voice systems, and mobile devices.
• Handle service requests including workstation setup, hardware upgrades, data backups, system monitoring, and break-fix activities.
• Support and troubleshoot Active Directory, network connectivity, VoIP/phone systems, and perform preventive maintenance tasks.
• Coordinate hardware repairs and manage vendor engagements to ensure timely resolution of issues.
• Escalate unresolved incidents appropriately and collaborate with internal IT teams and third-party service providers.
• Ensure endpoint security compliance, including patch management and configuration standards.
• Participate in process improvement initiatives and, when required, serve as a dedicated on-site support engineer for specific accounts or projects.
• Bachelor's degree in Electronics & Communications Engineering (ECE), Computer Engineering, Electrical Engineering, Computer Science, Information Technology, or a related field.
• Experience & Technical Skills.
• Experience in IT support or a related technical role; fresh graduates with strong foundational skills are welcome to apply.
• Proficiency in troubleshooting workstations, servers, networking equipment, and voice/VoIP systems.
• Hands-on experience with PC hardware, peripheral devices, and operating system configurations.
• Good English communication skills both written and verbal.
• Knowledge & Standards.
• Familiarity with IT Service Management (ITSM) principles and frameworks.
• Understanding of international IT standards including ISO 20000 (IT Service Management), ISO 27001 (Information Security), and ISO 22301 (Business Continuity).
• Certifications (Advantage).
• CompTIA A+.
• ITIL Foundation.
• MCSA / MCSE / MCDST (Microsoft Certified Solutions Associate/Expert/Desktop Support Technician).

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Review, classify and/or remove content according to client guidelines, using specific tools and channels.
• Understand and remain updated on changing client policies and guidelines.
• Investigate, resolve, and relay complex content issues to the broader Trust and Safety team.
• Serve as an advocate for the user community.
• Participate in process improvement initiatives that improve quality and efficiency of work.
• Participate in continuous training programs and workgroup discussions for optimal development in the role.
• Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe.
• Basic Qualifications/Skills Needed.
• Strong coping, emotional resilience, and stress-management skills.
• Excellent comprehension, communication in English and Thai.
• Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.
• Strong attention to detail.
• Comfort synthesizing and analyzing information from multiple streams.
• Strong critical thinking and decision-making skills.
• Deep familiarity and passion for the internet, internet platforms, and internet culture.
• High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported .
• Ability to work well individually and as part of a team.
• Ability to work differing rotations/shifts and non-standard work hours.
• Flexibility in meeting changing business needs in a fast-paced environment.
• Commitment to quality, efficiency, and effectiveness.
• Previous business process outsourcing, customer service, or content moderation experience is a plus.
• Shift timings/requirements to work weekends and holidays.
• Please note that this role requires you to work on shift rotational basis and you will be working 5 days/ week with 2 consecutive rest days.