WorkScore™ คืออะไร?
WorkScore™ คืออะไรเหรอ? แถบสีน้ำเงินด้านข้างตำแหน่งงานแต่ละตำแหน่งจะแสดงค่าความเหมาะสมของโพรไฟล์คุณกับตำแหน่งงาน คุณจำเป็นต้องใส่รายละเอียดในโพรไฟล์อย่างน้อย 80% ขึ้นไป จึงจะสามารถดูค่าความเหมาะสมของ WorkScore ได้ ใครอยากรู้ กรอกโปรไฟล์เลย
ประเภทงาน:
ฝึกงาน
เงินเดือน:
สามารถต่อรองได้
- Job Network: Economic, Social and Development.
- Job Family: Statistics.
- Category and Level: Internship, I-1.
- Duty Station: BANGKOK
- Department/Office: Economic and Social Commission for Asia and the Pacific.
- Date Posted: Jan 23, 2024.
- Deadline: Jul 26, 2024.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- IT audit planning and performing IT audit activities.
- Develop annual budget and review budget variance report.
- Execute an efficient and effective audit approach and ensure that all assigned works are completed according to schedule and within the established budget.
- Lead all phases of planned IT audits and reviews.
- Determine the day to day priorities and provide advice to the Senior Internal Audit Manager/Internal Audit Manager/ Assistant Manager with respect to the achievements of Internal Audit plan and KPI.
- Supervise IT Audit team in accomplishing tasks throughout the year.
- Bachelor's degree in computer science, management information systems, or related degree.
- Minimum of 10 years experience and at least 5 years in management level.
- Advance computer skill and advance in data analytic skills.
- Internal audit and internal control.
- Good analytical and systematic thinking skill.
- Good business impact awareness and risk assessment.
- Good inter personal skill and negotiation.
- Professional certification (preferred) e.g. CISA, CISM, CISSP.
- Very good understanding of risks and internal controls.
- Analytical and systematic thinking skill.
- Strong written and verbal communications skills.
- Computer literacy.
ทักษะ:
Product Owner, Oracle, Finance, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Leads and manage applications services under responsible areas to ensure BAU stabilization and meet expected incident SLA and system availability level defined per on/off peak time/period.
- Performs root cause analysis (RCA) to immediate troubleshoot issues and perform issue resolution (short term. Medium term and long term) within incident SLA along with proactive/reactive action.
- Perform BAU system set up, bug fixing & small CRs with IT implementation methodology ...
- Lead and manage system monitoring process to ensure data quality and integrity in production is always accurate and available for key stakeholders and business processes that depend on it.
- Lead and manage regular IT audit checks on recorded calls, incidents and provides feedback to team members to ensure procedures are followed and quality is improved.
- Lead and manage regular system patch upgrade with product owner & business stakeholders.
- Lead and manage IT service & support operating model and procedure in responsible area to ensure team is able to support BAU & business stakeholders smoothly especially month end & year end financial closing activities.
- Manage support workbook and control. Ensure knowledge base has been well organized and keep up-to-date.
- Responsible areas forOracle Retail Merchandising System (RMS) and Oracle Retail Price system (RPM).
- Supplier portal system and Quality system.
- Space Range and Display system (SRD) and Commercial Income system (CIS).
- New business systems: Smart systems..
- Bachelor Degree or higher in Computer Engineering, Computer Science or related fields.
- At least 3 years experience in IT Finance Retail or IT services.
- Good communication, problem solving and cross cross-group collaboration skills.
- Good command of written and spoken English.
- Ability to prioritize, track and manage a large number of divergent tasks and action items.
- Strong ability to analyze user requirements, make recommendations and implement solution.
- Strong presentation and interpersonal skills.
- Ability to prioritize and execute in high-pressured environment.
- Call handling experience in IT Service Desk environment with exceptional customer focus and root cause analysis.
- Programming languages and logics, especially on SQL programming.
- Lotus's
- Ek-Chai Distribution System Co., Ltd.
- Buengkum, Bangkok 10230, Thailand.
- By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .
ทักษะ:
Work Well Under Pressure, Negotiation, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Building relationships with tenants to ensure they are satisfied with their living conditions and the services they receive.
- Acts as a point of contact for tenant service calls, requests and issues.
- Responsible for managing all tenant service aspects related to the quality of services given to tenant partners; monitor service standards, tenant complaints and reports.
- Maintaining the condition of the property by completing minor repairs or calling a contractor when necessary.
- Manage and negotiate all the terms of the tenant agreement, tenant application process and renewals with tenant partners in shopping center.
- Coordinating with other members of the property management team to ensure all tasks are completed in a timely manner.
- Ensure tenant satisfaction and quality by developing and maintaining effective relationships with tenant partners in order to determine individual needs, resolve issues and concerns.
- Communicating with tenants regarding lease terms, maintenance needs, and other relevant information.
- Ensures the provision of a safe and secure environment for all tenant partners.
- Identify issues and concerns and provide appropriate correspondence as required.
- Build and maintain effective relationships with internal department and tenant partners.
- Bachelor s degree or higher in Business Administration, Economics, Marketing or related fields.
- Minimum 2 years working experience in Tenant Service, Retail Service and Retail Sales from Commercial Retail industries.
- Experience working in Shopping Center/ Retail business is a must.
- Ability to work well under pressure and communicate effectively with a diverse tenant population in difficult situations.
- Strong communication, interpersonal and negotiation skills.
- Good command of both written and spoken English and computer literacy.
ทักษะ:
English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Welcome the customers and provide information.
- Coordinating with the various departments to provide customers with more convenient services.
- Coordinating with outsource service, Event preparation staff.
- Oversee and facilitate all aspects of the Thailand and foreign customers in TRUE ICON HALL and Event.
- Bachelor's degree in MICE / Hotel Management, Humanities, English.
- Good interpersonal skill and service mind (Consider from the good personality first).
- Able to work 6 days per week in shift time.8 working hours + 1 hour break per day.
- 2 Shifts (09.30 - 18.30 and 13.30 - 22.30 Hrs.).
- If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
- Good communication skill in English.
ทักษะ:
Coordinate, SAP, Excel, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manage and coordinate the activities of all relevant internal and external stakeholders engaged in MEM field service activity at region MEM responsibility.
- Execute and manage to installation, return and repair of equipment in market to align with the MEM s objectives and activities and customer requirements.
- Develop MEM s vendors on field service and tracking performance to streamline MEM s operations.
- Perform the inventory management in field service is enough and accuracy against with SAP.
- Ensure spare part usage in field service is reasonable and cost control.
- Lead with vendor on daily installation, return, repair plan to meet customer satisfaction level and align with MEM s KPI.
- Ensure on process of EMO, EWO in field market and ensure that all BOL is update with MEM DC.
- Report to MEM Execution Manager any sub-standard conditions that lower efficiencies, degrade product quality, effect safety or cause equipment failure.
- Ensure the audit performance of equipment is pass MEM quality and performance standard.
- Train and coach with MEM vendors or customers in market on MEM technical knowledge.
- Drive vendor team to achieve the project timeline.
- Cost control on field service activity.
- Work comply with MEM s policy, workflow and under HSE regulations with awareness according to Standard Operating Procedures (SOP), Work Instruction (WI) and Company Usage Personal Protective Equipment (PPE) according to the company.
- Execute the project from job assignment from MEM Execution Manager.
- Job Qualification:
- At least Bachelor s degree in Electricity, I.E., Mechanicals, Air condition or related field.
- Minimum 3 years in electricity maintenance, installation cooler equipment /asset or related field.
- Strong in installation machine or cooler equipment.
- Good command in English and Thai.
- Computer literacy: MS Excel and Power Point.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Service-Minded, Fast Learner, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿20,000 - ฿26,000, มีค่าคอมมิชชั่น
- Handles initial inquiries.
- Supports and tracks local marketing activities and promotional events.
- Conducts sales activities through enrollment.
- Forms and manages groups.
- Follows up on unconverted inquiries and inactive customers.
- CUSTOMER RETENTION ACTIVITIES.
- Maintains positive customer relations and ensures customer satisfaction.
- Conducts customer orientations.
- Ensure optimal Language Center appearance.
- Encourages customer re-enrollments.
- Schedules lessons for customers and instructors.
- Schedules and conducts student consultations and counseling.
- OPERATIONS.
- Enters and manages customer information in the company system.
- Prepares invoices, collects customer payments and handles other accounting activities.
- Prepares reports and required documents.
- Manages material inventory.
- Maintains correspondence with customers.
- Bachelor's degree in any field.
- 0-2 years of working experience (Fresh Graduate are welcome).
- Good Command of English.
- Good command of Microsoft Office.
- Good Interpersonal Skills.
- Fringe Benefit.
- Social Security Fund, Health Insurance, Provident Fund, Language Learning Allowance.
ทักษะ:
Finance, Legal, Quality Assurance
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Identify potential key account customers and approach to be Makro customers.
- Identify market opportunity untapped areas to increase sales and margin.
- Increase sales/share of market, profit on existing key account customer.
- Coordinating with Finance on risk assessment of those potential customer to ensure zero risk to Makro.
- Coordinating with legal on credit sales contract and supporting documents.
- Coordinating with Store Operation team, SGM/CDM/ASDM to ensure effective communication/transaction of customer agreement and expectation to ensure 100% customer satisfaction.
- Coordinating with Commercial team, Quality Assurance team to ensure product supply and product quality are within and agreement with Key Account Customers.
- Assist Senior Key Account Development to define development strategy for individual Key Account Customers to increase customer spending and loyalty.
- Perform any other duties as may be assigned.
- Graduated in Business Administration, Management, Marketing, Economics, computer science or related.
- At least 3-4 years managerial level in sales and Key Account Customers management of Food Service Industry and HOTEL.
- Computer literate, Negotiation, Communication, Project management.
- Self-motivated, proactive, well-organized, numerical thinking, flexible and results oriented.
- Have own car preferable.
- Able to relocate in Southern of Thailand (Phuket).
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Achieve IT Services and Support team with committed SLA level and good quality.
- Provide all service request for workstation.
- Manage workstation stock and inventory.
- Manage workstation to security compile with FWD Group policy.
- Provide IT technical support for staff.
- IT Operation.
- Provide monitor and notify for all batches scheduler finish by desire time.
- Provide monitor and notify/escalate for system health, application and hardware.
- Deploy application and batches within request time.
- IT Helpdesk.
- Provide services for help users able to do they job didn t have technical problem.
- Provide onboarding services for staff to get necessary services from IT when start work with appropriate time.
- Bachelor s degree in Computer or IT related fields.
- Certification: ITIL and related.
- At least 10 years in IT services / IT Support area, and lead team more than 4 person.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Analytical Thinking, Project Management, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
฿45,000 - ฿55,000, สามารถต่อรองได้
- Research & Analysis - Conduct in-depth research across industries and markets to understand client needs and identify potential solutions.
- Expert Sourcing - Leverage Arches' vast network and diverse platforms to identify the most relevant experts for each project.
- Expert Engagement & Assessment - Engage directly with experts, screen their qualifications, and build comprehensive assessments to ensure perfect client-expert matches.
- Expert Delivery - Facilitate insightful interactions between clients and experts, ensuring a smooth and productive interview experience.
- You'll be successful if you have:
- 1-3 years of experience in executive research, headhunting, or a related field.
- Advanced English language skills with the ability to communicate effectively with diverse clients and experts.
- A growth mindset, demonstrating a continuous desire to learn and improve your skills.
- Strategic prioritization skills, allowing you to manage multiple projects and deadlines effectively.
- Meticulous attention to detail, ensuring all deliverables are professional and of the highest quality for our professional service clients.
- The ability to work independently and take ownership of your projects, demonstrating strong autonomy and accountability.
- Critical thinking skills, including problem-solving, business analysis, and research expertise.
- Also, we require:
- Working at the Vietnam Office for Initial Training (2-3 Months) - This experience will equip you with the knowledge and skills to excel in your role and the time to bond with your team. We offer a relocation package to support your move.
- Language Proficiency - Exceptional command of Thai or Indonesian, coupled with a high level of English proficiency.
- We offer:
- Salary & Allowances.
- Compensation & BenefitsCompetitive salary with performance reviews every 6 months, with the opportunity for salary increases annually based on your performance.
- Monthly performance bonuses (up to $1000 per month).
- 13th month salary (or yearly bonus).
- Paid Leave - 12 days of annual leave, plus enhanced paid leave for special life milestones and financial support from Arches.
- Insurance - Private medical insurance (including dental).
- Relocation Support - Provision of flight to Vietnam, VISA & work permits, and accommodation.
- Self-learning budget - Up to $1000 per year.
- Career Growth.
- Rapid career advancement - Solve challenging problems for exciting startups and gain the skills and experience to propel you onto the global stage. Our rapid growth opens doors for swift promotions, putting you on a path to leadership.
- Build a high-caliber network - This role offers unparalleled exposure to industry leaders and decision-makers at top consulting and investment firms. You'll collaborate with and learn from the best, fostering valuable connections to propel your career forward.
- Engagement.
- We foster a thriving work environment with engaging team activities (quarterly dinners, company trips, social gatherings), snacks & drinks in the office, and support employee well-being through sports clubs (badminton, golf, football, etc.).
- Flexible work arrangements.
- At Arches, your dedication, talent, and drive matter most. We're a dynamic, global team at the intersection of management consulting and expert matching. We empower you to grow alongside us in a meritocratic environment no waiting for promotions, just opportunities to take the wheel..
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Google Cloud Platform, Microsoft Office, Software Development, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿18,000 - ฿20,000
- enefits: SSO, Health Insurance, Health check up, Bonus 1 Month(เมื่อทำงานครบสัญญา 1 ปี) .
- Contract Period: 1 Years (First 4 month for performance evaluation before renew contract).
- Work Place: Chamchuri Square.
- Location: 319 Chamchuri Square Building,Phaya Thai Rd, Khet Pathum Wan,.
- Krung Thep Maha Nakhon 10330.
- Work Days: Ability to work flexible, 24x7, rotating shifts.
- Working Hour: Mon - Sun and 24 Hrs. (Work 5/off 2).
- Shift: 8 AM - 5 PM, 4 PM - 12 PM, 00 AM - 8 AM .
- Receive and Response to customer inquiries via call/e-mail with prompt, accurate, and courteous replies.
- Logging and Tracking the details of customer requests and problems as tickets.
- Identify the types, categories, severity, and urgency of the ticket.
- Provide technical/non-technical phone support to customers.
- Provide remote support and/or remote maintenance to customers.
- Control and follow up customer tickets in order to comply with customers Service Level Agreement.
- Identify the ticket from customers as Maintain or non-Maintain based on customers contracts.
- Act as a further escalation point for unresolved or escalated calls;.
- Route customer tickets to proper teams to follow up and handle (both internal and external) including.
- tracking the status of tickets until closure.
- Escalate the ticket to supervisor when the ticket is going to miss SLA or has a risk to miss SLA.
- Provide report to customer upon requests.
- Maintain and/or Update customer information in the Service Desk System.
- Participate and assist in driving knowledge management process.
- Others as assigned by Project Manager/Team lead.
- Male or Female, age not over 30.
- Bachelors Degree in Computer Science, Information Systems, or IT related fields.
- 1-2 years experience in IT helpdesk or Customer Service area.
- Able to understand customer contracts, Service Level Agreement, and Scopes of work.
- Basic knowledge of Computer Hardware, Windows 10, and O365.
- Good Troubleshooting skills and Service mind.
- Good English communication skills.
- Able to work under pressure and time constrain.
- Able to work in shift and overtime.
- ต้องสื่อสารภาษาอังกฤษได้เท่านั้น.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Sales, Good Communication Skills, Negotiation, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
฿40,000 - ฿80,000, สามารถต่อรองได้, มีค่าคอมมิชชั่น
- Collaborate with the sales team to increase sales by creating new business opportunities and selling industry-leading new cloud, ICT, and convergence services like cloud infrastructure services, network security, and cloud managed services that generate their own leads, engage in social selling, qualify prospects, and, most importantly, close deals.
- Developing solutions and organizing, planning of IT project.
- Ensuring solutions are best practice and in line with client requirements.
- Managing the cost sheet and Bill of Material (BOM), TOR/RFP.
- Keeping abreast of market trends and product & competitor landscapes.
- Assists customer, prospect, and Sales Representative to build a compelling and competitive business case and ROI (Return of Investment). Manages hand-over to the Services Functions (Post-Sales Support and/or Professional Services) for implementation and post-sales support.
- Build technical and marketing relationship with prospects or existing customers and partners.
- Ability to understand and document complex customer requirements, presenting the technical and commercial propositions, defining the technical and commercial strategy across the DPS portfolio.
- Assists with the qualification of the opportunities and/or identification of target accounts.
- Support with technical qualification of sales opportunities.
- Background in Information Technology, Computer Engineering or IT related degre.
- Knowledgeable in IT or Telecom, Networking, Cloud Computing, and Project Management.
- Working experience 3+ years of presales experience.
- Expert area(s) required in System, Network, and Cloud Technology.
- Understand at least one of the following areas:
- Cloud Computing (SaaS/IaaS/PaaS) Cloud Deployment Model Cloud Service Mode.
- Cybersecurity.
- Networking and Infrastructure.
- Able to speak, read and write in English Communication.
- Good Negotiation skill, Presentation skill.
- Candidates with prior experience with Microsoft (Azure/M365), AWS, Firewall, Cyber Security, VMware, and HCI will be given preference.
- สายงาน.
- วิศวกรรม.
- ไอที / เขียนโปรแกรม.
- งานขาย.
ทักษะ:
SAP, English, Polish
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Work closely together with functional consultants, roll-in team, and partner system counterparts in Agile project mode.
- Design scalable interface solution in SAP PO for efficient interface deployment.
- Analyze existing PI interfaces from previous SAP systems and define technical solution options.
- Perform effort estimation.
- Implement and test solutions.
- Perform issue analysis and defect fixing.
- Minimum 3 years experience in SAP PO/PI and APIs Development.
- Interface Development.
- Very good knowledge of English and Polish - to the extent that you can understand and create technical documentation, create presentations and work in an international team.
- All of our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You ll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.
- Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.
- Equal Employment Opportunity Statement.
- All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
- Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
- Accenture is committed to providing veteran employment opportunities to our service men and women.
ทักษะ:
Quality Assurance, Assurance
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Responsible intermediate proficiency in Requirements Analysis related to commerce, martech, CRM to gather and analyze business requirements, identify gaps and opportunities, and recommend solutions.
- Involve conducting stakeholder interviews, facilitating workshops, documenting business processes, and creating functional specifications.
- Intermediate proficiency in Business Process Design and intermediate proficiency in Business Process Analysis Tools.
- Gather and analyze business requirements to identify gaps and opportunities.
- Facilitate workshops and conduct stakeholder interviews to gather requirements.
- Document business processes and create functional specifications.
- Collaborate with cross functional teams to ensure successful project delivery.
- Provide support in testing and quality assurance activities.
- Identify and recommend process improvements to enhance business performance.
- Bachelor Degr.
- Equal Employment Opportunity Statement.
- All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
- Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
- Accenture is committed to providing veteran employment opportunities to our service men and women.
ทักษะ:
Compliance, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Review, classify and/or remove content according to client guidelines, using specific tools and channels.
- Understand and remain updated on changing client policies and guidelines.
- Investigate, resolve, and relay complex content issues to the broader Trust and Safety team.
- Serve as an advocate for the user community.
- Participate in process improvement initiatives that improve quality and efficiency of work.
- Participate in continuous training programs and workgroup discussions for optimal development in the role.
- Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe.
- Supports team manager and performs management duties when manager is absent or out of office.
- Demonstrates speed, agility, critical-thinking, and problem-solving skills in their work and an ability to ramp up quickly.
- Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks.
- Focuses, motivates and inspires the team in a goal and results orientated way by driving optimum individual and team performance in order to deliver against agreed KPIs and targets.
- Assists management with hiring processes and new team member training.
- Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance.
- Communicates deadlines and goals to team members.
- Develops strategies to promote team member adherence to company regulations and performance goals.
- Works on developing, measuring, and documenting improved efficiencies in workflow and system processes.
- Conducts team meetings to update members on best practices and continuing expectations.
- Delivers 1:1 conversations with Team members to address performance, work on development and any other item.
- Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines.
- Interacts with Client answering enquiries and effectively handling Client s ad-hoc tasks.
- Works with flexibility to ensure achievement of SLA and Client s satisfaction.
- Basic Qualifications/Skills Needed.
- Strong coping, emotional resilience, and stress-management skills.
- Excellent comprehension, communication, and skills in English language .
- Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.
- Strong attention to detail.
- Comfort synthesizing and analyzing information from multiple streams.
- Strong critical thinking and decision-making skills.
- Deep familiarity and passion for the internet, internet platforms, and internet culture.
- High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported .
- Ability to work well individually and as part of a team.
- Ability to work differing rotations/shifts and non-standard work hours including weekend and public holiday.
- Flexibility in meeting changing business needs in a fast-paced environment.
- Commitment to quality, efficiency, and effectiveness.
- Previous business process outsourcing, customer service, or content moderation experience is a plus.
- Team Leader Requirements:
- Minimum 12 months of leadership experience.
- Able to work on shift rotation basis.
- Bilingual speaker (Thai-English).
ทักษะ:
Research, Thai, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- To ensure all teams have up to date information prior to each service.
- To answer the telephones promptly, courteously and following the relevant judging standards.
- To handle and accurately process all reservation enquiries ensuring that the maximum possible rate/sale is achieved, in conjunction with restaurant director.
- To pass all special guest requirements to the relevant department required to act upon them.
- To accurately take and process all cancellations and amendments.
- To accurately enter into the reservations system details of the reservation, including correcting guest profiles and to research guests prior to their arrival.
- To accurately file all correspondence relating to reservations processed.
- To welcome guests with warmth and courtesy according to required standards.
- To assist guests with their belonging and ensure that they are returned without delay.
- To observe and to anticipate guest s needs.
- Glean personal and relevant information relating to VIP guests.
- To support the management ensuring a smooth, pleasant and efficient service.
- To use up selling techniques to exceed guest expectations and increase revenue.
- To ensure that the manager is kept informed of all guest comments and complaints.
- To create personalised menu.
- To assist with the service when required in the lounge and restaurant - offering a knowledgeable and friendly service.
- To revise floor plan and check floor is set correctly.
- To use the booking sheet to check name, and refer to guests appropriately.
- To set up and to maintain a nice working area.
- To follow opening / closing duties to required standards.
- Other duties as assigned by superiors.
- COMPETENCIES:
- Organized the seating.
- Knowledge -Standards of service, reservation practices, customer engagement.
- Hospitality.
- Fluency in Thai & English, conversational ability in one other Asian language preferred.
- Previous experience in similar role 5 years.
- F&B background.
ประเภทงาน:
ฝึกงาน
เงินเดือน:
สามารถต่อรองได้
- Job Network: Public Information and Conference Management.
- Job Family: Public Information.
- Category and Level: Internship, I-1.
- Duty Station: BANGKOK
- Department/Office: Economic and Social Commission for Asia and the Pacific.
- Date Posted: Jan 18, 2024.
- Deadline: Jul 18, 2024.
ทักษะ:
Problem Solving, Good Communication Skills
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Deliver excellent services to VIP customers.
- Handling customer s complaint and problem solving.
- Provide information of card promotion.
- Perform a member card and gift voucher.
- Hours of operation:
- Working 5 days/week.
- Able to work in shift time (divided into 2 shifts).
- Bachelor's degree in Liberal Arts / Humanities.
- Good communication skills in English (minimum TOEIC score of 550).
- Have experience in Customer service, Department Store, Hotel, Airline at least 1 years.
- Good interpersonal skill and service mind (Consider from the good personality first).
- Have the skills in communication, coordination, as well as good problem solving.
- Able to work in shift time.
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