This position directing the overall MEM service of equipment in market as region MEM responsibility on installation, return and repair in market and tracking or analysis the performance of MEM activities to achieve customer satisfaction with quality, timing and cost control.

Job Description:

• Manage and coordinate the activities of all relevant internal and external stakeholders engaged in MEM field service activity at region MEM responsibility
• Execute and manage to installation, return and repair of equipment in market to align with the MEM’s objectives and activities and customer requirements
• Develop MEM’s vendors on field service and tracking performance to streamline MEM’s operations
• Perform the inventory management in field service is enough and accuracy against with SAP
• Ensure spare part usage in field service is reasonable and cost control
• Lead with vendor on daily installation, return, repair plan to meet customer satisfaction level and align with MEM’s KPI
• Ensure on process of EMO, EWO in field market and ensure that all BOL is update with MEM DC
• Report to MEM Execution Manager any sub-standard conditions that lower efficiencies, degrade product quality, effect safety or cause equipment failure
• Ensure the audit performance of equipment is pass MEM quality and performance standard
• Train and coach with MEM vendors or customers in market on MEM technical knowledge
• Drive vendor team to achieve the project timeline
• Cost control on field service activity
• Work comply with MEM’s policy, workflow and under HSE regulations with awareness according to Standard Operating Procedures (SOP), Work Instruction (WI) and Company Usage Personal Protective Equipment (PPE) according to the company
• Execute the project from job assignment from MEM Execution Manager

Job Qualification:

• At least Bachelor’s degree in Electricity, I.E., Mechanicals, Air condition or related field
• Minimum 3 years in electricity maintenance, installation cooler equipment /asset or related field
• Strong in installation machine or cooler equipment
• Good command in English and Thai
• Computer literacy: MS Excel and Power Point