เงื่อนไขการค้นหา

ประเภทงาน:

งานประจำ

• Own P&L, business strategy, targets and overall performance.
• Identify customer needs and commercial opportunities, and decide what products and features to build.
• Work directly with product, engineering and design teams to build and launch products.
• Build the team - hire strong people, set clear goals and manage performance.
• Drive user growth, engagement, revenue and profitability.
• Build partnerships and operations required to launch and scale the business.
• Make decisions quickly, solve problems directly and own execution from idea to results.
• WHAT WE'RE LOOKING FOR.
• Strong track record building, launching or scaling a product, business or business unit.
• Experience owning P&L, revenue, growth or other measurable business outcomes.
• Strong product and commercial judgement.
• Ability to work across product, engineering, operations and commercial functions.
• Experience building and leading strong teams.
• Hands-on approach - comfortable moving between strategy and detailed execution.
• Strong ownership, speed and ability to operate with limited structure.
• Experience in fintech, consumer technology or AI is an advantage.

ทักษะ:

Architecture, Leadership Skill, Cloud Computing, English

ประเภทงาน:

งานประจำ

• Lead and manage a team of engineers across frontend, backend and full stack development.
• Own engineering delivery for major product areas, ensuring the team ships quickly without compromising reliability and technical quality.
• Work closely with product, design, mobile, backend and AI teams to turn ambiguous product problems into clear technical execution.
• Drive technical architecture and engineering decisions across APIs, databases, integrations, infrastructure and customer-facing systems.
• Set engineering standards around code quality, system design, testing, observability, security and production reliability.
• Stay close to the technical work through architecture reviews, code reviews, debugging and critical engineering decisions.
• Develop engineers through regular feedback, coaching, performance management and clear expectations.
• Identify performance gaps early and take ownership of raising the team's engineering and execution bar.
• Improve engineering processes, tooling and automation to help the team move faster and operate at scale.
• Own production outcomes beyond release: monitor systems, resolve incidents, identify root causes and ensure problems do not repeat.
• Build a strong engineering culture focused on ownership, speed, technical excellence and continuous improvement.
• WHAT WE'RE LOOKING FOR.
• Strong software engineering background with experience building and shipping real production systems.
• Experience leading or managing software engineers and owning engineering delivery.
• Strong technical depth across backend, frontend, APIs, databases, distributed systems or cloud infrastructure.
• Able to make sound architecture and technical trade-offs while balancing speed, scalability and maintainability.
• Strong track record of taking products or systems from idea through development, launch and production.
• Comfortable reviewing technical designs, challenging engineering decisions and debugging complex production issues.
• Strong people leadership with the ability to coach engineers, manage performance and build high-performing teams.
• Strong product sense and ability to connect engineering decisions to customer and business outcomes.
• Able to work fast with ambiguity, establish priorities and drive teams toward clear outcomes.
• Strong ownership mentality - when something breaks or delivery slips, you take responsibility for getting it back on track.
• THIS ROLE IS NOT FOR.
• Managers who want to manage people without staying close to the technology.
• Engineers who want the title of Engineering Manager but do not want accountability for team performance.
• Leaders who need complete specifications before their team can start.
• Managers who measure success by meetings, processes or tickets instead of shipped outcomes.
• People who avoid difficult technical decisions, performance conversations or production issues.
• Candidates who make vague leadership claims without being able to explain what they personally built, led, improved or scaled.
• THE BAR.
• We are looking for engineering leaders with real technology career highlights.
• A strong highlight is not just managing a large team or working at a famous company. A strong highlight means you personally helped build, ship or scale a serious product, platform or engineering organisation and can clearly explain your contribution.
• You should be able to demonstrate both sides of engineering leadership: technical depth and the ability to build a high-performing team that consistently delivers.
• This is a remote role. We hire globally and work across multiple countries and time zones.
• Candidates should be comfortable working effectively in a distributed, fast-moving international team and collaborating with colleagues across different locations.
• LANGUAGE.
• English is our main working language across global teams. Strong English communication is required.
• INTERVIEW PROCESS.
• Online assessment or practical task.
• Technical / engineering leadership interview.
• CEO / final round.
• For strong candidates, we aim to complete the process and make an offer within 1 week from the start of the interview process. Candidates who complete assessments quickly will be prioritized.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Negotiation

ประเภทงาน:

งานประจำ

• Customer satisfaction during and after the claims process.
• Cost control of the claim payment (ensuring what is due is paid, but only what is due).
• Maximizing the recovery opportunity against TP.
• Job Duties.
• Comply with Claims Operating Manual in claims reserving, strategy and cost management.
• Handle all claims and make sure that payment for valid claims is made to the claimant.
• Communicate with customers, updating the customers of the progress of their claims.
• Coordinate with the claims call center, surveyor, services providers, Insurer and third party.
• Review survey report and approve surveyor fee followed the agreed timescales.
• Coordinate with repairer for invoice, review and approve payment within agreed timescales.
• Coordinate with Insurer for claim payment and also third party insurer for the loss to complete recovery process.
• Assigning claim assessor for review and approved repair payment.
• Identify potential fraud cases.
• Propose candidates for expansion of Surveyor Company and inspector company network to be cover all region of Thailand and meet company target.
• Identify and report issues and risks, promptly notify line manager if any potential and actual claims leakage.
• Handle customer complaints, aiming to resolve situations to meet customers' satisfaction.
• Reporting and handling of concerns, and compliments from customers and third party with recommended solutions and areas of improvement.
• Propose negotiation strategy for large claims.
• Participate in Claim Project updated.
• Provide technical claim in-house training to the company.
• Perform other duties as assigned by Manager with fully supporting.
• Must follow on ISMS compliance.
• Bachelor's degree or higher.
• At least 3 years of claims experience and knowledge in insurance product.
• Good spoken and written communication skills (Good in English communication is an advantage).
• Ability to resolve complex and complaints case.
• Travel upcountry.
• Excellent customer service and negotiation skills.
• Accuracy and attention to detail.
• Ability to analyze information.
• Good administrative and computer skills.
• Welfare.
• Dental Insurance.
• Life insurance.
• Health insurance.
• Accident insurance.
• Health insurance ( cover spouse and children).
• Provident Fund ( Employer 5 %).
• Social Security.
• Annual salary adjustment.
• Training seminars.
• Study loan ( Follow the policy).
• Uniform.
• Baby birth gift 5,000 baht.
• Funeral assistance.
• Birthday gift set, Eat lunch pass probation.
• True money wallet 200 THB/month.
• Annual Leave start from 12 days + Business leave 3 days.
• Working 5 days per week.
• Outing trip, Family trip or another activities.
• Party, TGIF, Coffee and Snack.
• Etc.
• Looking for a new challenge?.
• Linkedin.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Provide sales and services on all products offered by the Company to new and existing customers using multi-channels but not limited to phone via inbound/outbound, email, chats, social media and faxes.
• Handle all the customer interactions during the customer journey includes but not limited to leads generation, quotations, sales, Car inspection, Claim enquiry, NCD and Document verification, customer account maintenance, policy endorsement, payment follow up, renewals and surveys.
• Models and reinforces sales and service standards in all interactions with customers.
• Handle credit card details sensibly to complete end to end sales transaction in high compliance manner.
• Makes personal contribution to the achievement of retention goals by delivering an excellent level of customer service.
• Handles all customers' enquires, problems, and concerns by providing accurate information that is timely and responsive.
• Educates and directs customers to appropriate delivery channels for sales and service transactions.
• Ensures that all customers' concerns and complaints are satisfactorily resolved within agreed service pledge.
• Anticipates customer needs, handle complaints and potential problems. Seeks out ways to increase customer satisfaction.
• Builds long-term relationships with customers by providing "individualized" service.
• Handle all ad-hoc tasks as assigned by the Line Manager from time to time.
• Bachelor degree in business administration or related field.
• Preferably with past experience in a highly customer sales and service driven environment.
• Thai Nationality is preferable with excellence command of spoken and written English.
• Prior experiences in Auto Insurance with Non-life broker license, especially the role of Service Administration and Customer Support Management will be advantaged.
• Analytical and conceptual thinking - using logic and reason, creative and strategic.
• Ability to work in a fast-paced, deadline driven, cross-functional team, Customer Focus, Team Player, Creativity, Time Management, Strong Reporting & Analytical Skills.
• Annual Leave start from 12 days.
• Bonus.
• Party, TGIF, Coffee and Snack.
• Outing trip, Family trip or another activities.
• Health Insurance & Dental Insurance.
• Health Insurance for family.
• Life Insurance.
• Provident Fund.
• Training.
• Computer.
• Looking for a new challenge?.
• Linkedin.

ทักษะ:

Negotiation

ประเภทงาน:

งานประจำ

• Provide claim hotline for all products upon receipt of FNOL by Mobile Application, Webservice, Claim online, e-mail, telephone, fax and customer walk in.
• Monitor new claims from Roojai web service, review and consider to call back and process FNOL accordingly.
• Gather all necessary evident and identify quickly to assign Motor Surveyor or do Desktop Survey.
• Identify suspicious situation at FNOL.
• Job Duties.
• Handle first notification of loss (FNOL) from multiple channels mainly Claim online through website, e-mail, Roojai webservice, Mobile Application.
• Monitor Web App dispatching, review and consider to call back and process claim accordingly.
• Support inbound calls of first notification of loss (FNOL) including fax and customer walk in.
• Able to quickly require information, reassure the customer, provide direction, answers to basic claim questions and advise further claim process.
• Communicate with customers, updating the customers of the progress of their claims at stage of FNOL.
• Enter new claims at FNOL stage in Salesforce and ensure all transactions are posted/released.
• Submit Desktop survey report and follow up Physical survey report from Surveyor to claim handling team within timeline.
• Ensure Survey Report are processed, and Survey Fee Invoice are submitted in timeline.
• Handle complaints at the first point of contact.
• Report to Senior Claim Executive and Claim Executive handling of concerns, compliments from customers and third party with recommended solutions and areas of improvement.
• Share work experience and knowledge with colleagues through team meetings.
• Actively participate in process improvement sessions, providing constructive feedback and suggestions.
• Perform other duties as assigned by Manager with fully supporting.
• High vocation certificate in Mechanic or University graduate.
• Experience in Motor Claim Call Center, Motor Surveyor and Claim Handling is an advantage.
• Should have sound knowledge of various motor vehicles, their market values, various repair procedures and costs, recovery procedures.
• Strong Knowledge in Motor Insurance.
• Good spoken and written communication skills (Good in English communication is an advantage).
• Excellent customer service and negotiation skills.
• Ability to analyze information.
• Good administrative and computer skills.
• Welfare.
• Dental Insurance.
• Life insurance.
• Health insurance.
• Accident insurance.
• Health insurance ( cover spouse and children).
• Provident Fund ( Employer 5 %).
• Social Security.
• Annual salary adjustment.
• Training seminars.
• Study loan ( Follow the policy).
• Uniform.
• Baby birth gift 5,000 baht.
• Funeral assistance.
• Birthday gift set, Eat lunch pass probation.
• True money wallet 200 THB/month.
• Annual Leave start from 12 days + Business leave 3 days.
• Working 5 days per week.
• Outing trip, Family trip or another activities.
• Party, TGIF, Coffee and Snack.
• Etc.
• Looking for a new challenge?.
• Linkedin.

ทักษะ:

Cloud Computing, Architecture, Leadership Skill

ประเภทงาน:

งานประจำ

• Lead the technical design and execution of major products, features and engineering initiatives.
• Design scalable, reliable and maintainable systems across backend, frontend, APIs, databases and infrastructure.
• Stay hands-on with engineering through coding, prototyping, code reviews, debugging and production problem-solving.
• Make architecture decisions and technical trade-offs that balance speed, scalability, reliability and maintainability.
• Break ambiguous product and technical problems into clear engineering solutions and execution plans.
• Set a high bar for code quality, system design, testing, security, observability and production reliability.
• Review technical designs and code from other engineers and provide clear, actionable feedback.
• Mentor engineers and help strengthen technical capability across the team.
• Identify technical risks, bottlenecks and architectural weaknesses before they become larger problems.
• Work closely with engineering, product, design and AI teams to ship high-quality products quickly.
• Improve engineering tooling, development practices and automation to increase team velocity.
• Own systems beyond release - monitor production, investigate incidents, resolve root causes and continuously improve reliability.
• WHAT WE'RE LOOKING FOR.
• Strong software engineering background with significant experience building and shipping production systems.
• Deep technical expertise in one or more areas such as backend, frontend, distributed systems, APIs, databases or cloud infrastructure.
• Strong system design and architecture skills with experience making technical decisions for complex or high-scale systems.
• Strong coding ability and willingness to remain hands-on.
• Proven experience leading major engineering projects or providing technical leadership to other engineers.
• Comfortable reviewing code, debugging complex issues and working directly with production systems.
• Able to explain complex technical decisions clearly and influence engineers across teams.
• Strong product sense and ability to connect technical decisions to customer and business outcomes.
• Able to work fast with ambiguity and take ownership from problem definition through production.
• Strong judgment around when to move quickly, when to simplify and when deeper engineering investment is required.
• THIS ROLE IS NOT FOR.
• Engineers who want a leadership title but no longer want to write or review code.
• People who only want to work within one narrow technical area.
• Engineers who wait for complete specifications before starting.
• Candidates who over-engineer solutions when a simpler approach would achieve the outcome.
• Engineers who focus only on implementation without understanding the product or business problem.
• People who avoid production incidents, difficult debugging or ownership after release.
• Candidates who make vague claims about technical leadership without being able to explain what they personally designed, built, shipped or scaled.
• THE BAR.
• We are looking for technical leaders with real engineering career highlights.
• A strong highlight is not simply having a senior title or working at a famous technology company. A strong highlight means you personally designed, built, shipped or scaled a serious product, platform or system and can go deep into the technical decisions behind it.
• You should be able to demonstrate both technical depth and technical leadership - someone who can solve difficult engineering problems personally while making the engineers around them stronger.
• This is a remote role. We hire globally and work across multiple countries and time zones.
• Candidates should be comfortable working effectively in a distributed, fast-moving international team and collaborating with colleagues across different locations.
• LANGUAGE.
• English is our main working language across global teams. Strong English communication is required.
• INTERVIEW PROCESS.
• Online assessment or practical task.
• Technical interview.
• CEO / final round.
• For strong candidates, we aim to complete the process and make an offer within 1 week from the start of the interview process. Candidates who complete assessments quickly will be prioritized.

ทักษะ:

Negotiation

ประเภทงาน:

งานประจำ

• Handles motor accident survey assignments for both Own Damage and Third Party motor claims.
• Customer satisfaction during and after the claims notification process.
• Maximizing the recovery opportunity against TP individual at Scene.
• Ensure Survey Report are processed, and Survey Fee Invoice are submitted in time.
• Job Duties.
• Comply with Claims Operating Manual in claim service standard, strategy and cost management.
• Survey of accident cars at the accident place and follow up case within defined service standards of Claims Operating Manual.
• Investigation of Theft Claim, or any Suspicious Claims.
• Verifying details with witnesses and insurance policy holders.
• Provide expected repair costs including recovery claims for accurate reserving.
• Liaising with a range of professionals including the police, doctor, solicitors and loss adjusters.
• Negotiating settlements with claimants or lawyers.
• Proceeding Bail Bond.
• Finalize motor surveyor report and submit to the claims handler with photographs within one working day.
• Proceeding vehicle inspection as assigned by Car Inspection Team.
• Support recovery team if request.
• To ensure best of class service quality, processes, system and procedures whilst dealing with the customers, dealers, garage, claim call center agents, claim handlers, third party including the police, doctor, solicitors and loss adjusters.
• Perform other duties as assigned by Claims Manager.
• High vocation certificate in Mechanic or University graduate.
• Experience in Motor Claim Surveyor and Automobile repair is an advantage.
• Should have sound knowledge of various motor vehicles, their market values, various repair procedures and costs, recovery procedures.
• Good spoken and written communication skills (Good in English communication is an advantage).
• Excellent customer service and negotiation skills.
• Ability to analyze information.
• Good administrative and computer skills.
• Welfare.
• Dental Insurance.
• Life insurance.
• Health insurance.
• Accident insurance.
• Health insurance ( cover spouse and children).
• Provident Fund ( Employer 5 %).
• Social Security.
• Annual salary adjustment.
• Training seminars.
• Study loan ( Follow the policy).
• Uniform.
• Baby birth gift 5,000 baht.
• Funeral assistance.
• Birthday gift set, Eat lunch pass probation.
• True money wallet 200 THB/month.
• Annual Leave start from 12 days + Business leave 3 days.
• Working 5 days per week.
• Outing trip, Family trip or another activities.
• Party, TGIF, Coffee and Snack.
• Etc.
• Looking for a new challenge?.
• Linkedin.

ประเภทงาน:

งานประจำ

• Prepare the actuarial inputs for financial statements, disclosures and management reports compliant with Group IFRS requirements.
• Perform the quarterly and annual EC calculations under Group EC framework.
• Perform stress testing and scenario analysis to assess risk and capital impacts.
• Conduct experience studies assigned with impact analysis and propose assumptions with justifications documented.
• Governance and controls.
• Demonstrate actuarial expertise and support on the design, development and implementation of a robust, consistent and efficient IFRS and EC solution.
• Conduct user acceptance tests on user's change requests and/ or impact reasonableness assessments to ensure results in line with model governance.
• Provide sufficient controls throughout the valuation and audit processes.
• Drive automations and optimizations in the target operating and reporting processes where feasible.
• Planning and analysis.
• Assist in reviewing IFRS and EC related assessments, assumptions and pricing metrics in the product developments.
• Deliver business planning and forecasting along with actuarial analysis.
• Assist with deep dive analysis on experience variances and trends to support STI achievements.
• Assist with messages that drive financial and capital performances as well as business decisions.
• Others.
• Communicate key results and analysis to major stakeholders.
• Maintain an appropriate level of traceability and documentations of delivery.

ทักษะ:

Telesales

ประเภทงาน:

งานประจำ

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves over 40 million customers across 10 markets, including BRI Life in Indonesia. FWD's customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the Hong Kong Stock Exchange under the stock code 1828. For more information, please vis ...

ทักษะ:

Leadership Skill

ประเภทงาน:

งานประจำ

• Monitor sales performance responsible zone a monthly basis and provide solutions to close gaps.
• Plan and initiate activities to increase and maintain good productivity and persistency.
• Identify need-to-improve areas in responsible zone, analyze and propose solution to close gap.
• Closely work with relevant functions on sales quality issues, e.g. claim ratio, lapse, free looks, complaints, memo, etc. as well as identify key problems of each zone.
• Brief and prepare Zone Head with key issues and recommendations before any meeting.
• Assist Zone Head to summarize key actions from the meeting and proactively follow up action points on a timely basis.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Automation, Quality Assurance, Assurance, Leadership Skill, Scrum

ประเภทงาน:

งานประจำ

• Manage and oversee QA activities across projects, system enhancements, releases, and BAU initiatives.
• Ensure testing deliverables are completed on schedule and meet defined quality standards.
• Coordinate testing efforts across multiple teams and vendors to support successful project delivery.
• Monitor QA resource allocation, workload, and testing progress.
• Test Planning & Execution.
• Lead the preparation of test strategies, test plans, test scenarios, test cases, and test data.
• Ensure comprehensive functional, integration, regression, user acceptance support, and non-functional testing where applicable.
• Review test results and confirm readiness for production deployment.
• Identify testing risks and implement mitigation actions.
• Defect Management & Quality Control.
• Establish and manage defect tracking, triage, prioritization, and resolution processes.
• Monitor defect trends and quality metrics to identify improvement opportunities.
• Ensure critical defects are resolved before production deployment.
• Support root cause analysis for production issues and drive corrective actions.
• Test Automation & Continuous Improvement.
• Drive adoption of test automation to improve testing efficiency, coverage, and release quality.
• Identify opportunities to optimize testing tools, processes, and methodologies.
• Promote shift-left testing practices and early quality involvement throughout the SDLC.
• Continuously improve QA standards, templates, and best practices.
• Stakeholder & Delivery Collaboration.
• Collaborate with Business Analysts, Developers, Infrastructure, Security, and business stakeholders to clarify requirements and ensure testability.
• Participate in project planning, release planning, and sprint activities.
• Provide regular updates on testing status, quality risks, and readiness for release.
• Support business users during UAT and production verification activities.
• Governance & Compliance.
• Ensure adherence to SDLC, QA policies, regulatory requirements, and audit standards.
• Maintain test documentation and quality evidence for compliance and governance purposes.
• Track and report QA KPIs, including test coverage, defect leakage, automation coverage, and release quality metrics.
• Support internal and external audits related to application quality and testing controls.
• AI-Augmented & Agentic Delivery.
• Leverage AI-assisted testing tools and Copilot capabilities to accelerate test case creation, test data generation, test execution, defect analysis, and test documentation.
• Drive adoption of AI-enabled test automation solutions to improve test coverage, quality, and delivery speed.
• Utilize AI tools to analyze requirements, identify test scenarios, uncover edge cases, and assess potential quality risks early in the development lifecycle.
• Implement and monitor AI-assisted quality engineering practices to support continuous testing and faster release cycles.
• Collaborate with development teams to integrate AI-powered quality checks into CI/CD pipelines and DevSecOps processes.
• Key Accountability.
• Delivery of high-quality releases with minimal production defects.
• Effective execution of testing activities within project timelines.
• Continuous improvement of QA processes and automation maturity.
• Development and performance of the QA team.
• Compliance with technology governance, security, and regulatory requirements.
• Bachelor's degree or higher in Computer Science, Information Technology, Computer Engineering, or a related discipline.
• 7+ years of experience in Software Quality Assurance, Testing, or Quality Engineering.
• At least 2-3 years of experience in a QA Lead, QA Manager, or team leadership role.
• Proven experience managing end-to-end testing activities across multiple projects and application environments.
• Experience working in Agile, Scrum, DevOps, or hybrid delivery models.
• Experience with enterprise applications, digital platforms, APIs, system integrations, and cloud-based solutions.
• Experience in the insurance, financial services, or highly regulated industries is an advantage.
• Strong knowledge of software testing methodologies, test management, and quality assurance best practices.
• Hands-on experience in functional, integration, regression, UAT support, performance, and non-functional testing.
• Experience with test management and defect tracking tools such as Jira, or similar platforms.
• Knowledge of test automation frameworks and tools such as Playwright, Robot framework, Selenium, Cypress, Appium, or equivalent.
• Familiarity with CI/CD pipelines, DevOps practices, and automated quality gates.
• Understanding of application architecture, APIs, databases, cloud platforms, and software development lifecycle processes.
• Knowledge of security testing, compliance requirements, and risk-based testing approaches is preferred.
• Understanding of AI-augmented testing, automated test generation, defect prediction, and intelligent test analysis techniques.
• Ability to identify and implement AI-driven opportunities for test automation, documentation, and quality assurance processes.
• Experience working with AI agents or autonomous testing solutions is an advantage.
• Strong awareness of responsible AI practices, data privacy, security, and governance requirements.
• Leadership & Behavioral Competencies.
• Strong stakeholder management and communication skills with the ability to collaborate effectively across business and technology teams.
• Excellent analytical, problem-solving, and decision-making capabilities.
• Strong planning, prioritization, and execution skills with the ability to manage multiple initiatives simultaneously.
• Results-oriented mindset with a continuous improvement focus.
• High level of accountability, ownership, and attention to detail.
• Passion for quality engineering, automation, and continuous improvement.
• Strong customer and business-value orientation.
• Growth mindset with willingness to adopt new technologies and ways of working.
• Ability to drive quality culture and promote AI-enabled ways of working within the QA function.

ทักษะ:

Business Development

ประเภทงาน:

งานประจำ

• FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD's customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.
• For more information, please visit www.fwd.com.
• Senior Business Development ExecutiveSenior Business Development Executive.

ประเภทงาน:

งานประจำ

• If you are an active SCB employee, please apply through Workday by searching "Find Jobs".
• If this is your first time applying you will need to create a candidate account when you click on apply.
• We're committed to bringing passion and customer focus to the business.
• If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

ประเภทงาน:

งานประจำ

• Streamline the FWD customer tier structure into a single, clear framework across products, channels and systems.
• Work with SCB to co-create a compelling and exclusive HNW/UHNW value proposition and engagement model that differentiates FWD in the Thailand HNW domain.
• Define tier criteria, entry and exit rules, and the benefit, privilege and insurance priority service set for each tier.
• Build the business case for tier benefits, balancing customer value against cost.
• Plan and execute tier initiatives end to end, covering operational process, system requirements, SLA and frontline readiness.
• Work with Products, Distribution, Operations and partners to deliver insurance priority services, privileges and offers on time.
• Lead strategic development and execution for the HNW segment for both SCB and Agency channels; including sales model design, customer journey enhancement, and execution of segment-specific initiatives.
• Track tier take-up, engagement and retention performance, and report results with recommendations.
• Maintain program governance, documentation and stakeholder updates.
• Establish productive relationships with internal teams, FWD Group and external partners supporting the tier program.

ทักษะ:

Business Development

ประเภทงาน:

งานประจำ

• Serve as front line and primary contact person in handling incoming calls for all enquiries and service requests from customers under responsible regions.
• Coordinate and work with other functions in order to acquire all needs to deliver service for BA Sales and SCB branch staffs.
• Analyze regional target under own responsibility and develop plan with banks to achieve goals.
• Contribute and support on Month-end closing period.
• Negotiate on sales event and activities.
• Solve various pending problems after sales.
• Follow up with BA Sales Representative on all pending cases.

ทักษะ:

SQL, Python, Scala, Software Development, Git

ประเภทงาน:

งานประจำ

• Productionize models: architectural design, develop, test, deploy the whole software components as microservices, Databricks workflows, ADF pipelines, etc. to serve in high load environments.
• Work closely with data scientists to track performance, set up model monitoring, automated alerts, and further optimize features/models.
• You will be working on data pipelines and ETL of thousands of tables.
• Ingesting data from various sources: Azure Blob, sFTP, Kafka, SQL Server, REST API.
• Running models and integrate into several destinations: Azure Blob, S3, sFTP, Kafka, Databases, emails, MS teams notifications, etc.
• Further enhance and maintain our in-house platform for managing and automating Features and Models. This involves full stack site, Databricks, job scheduling tools, helper library, and a lot of problem-solving skills.
• Ideal academic background would be a BSc or MSc degree in computer science, software engineering, or information technology.
• Proficiency with Spark, SQL, Python or Scala.
• Experience in Software development life cycles: code, unit tests, git or other SCM, CI/CD pipelines, monitor logs or service resource usages.
• Basics knowledge in computer engineering: computer systems, network, security.
• Understand common machine learning concepts: "features," "metrics," decision trees, gradient boosting, embedding, neural networks, etc. Underlying rigorous mathematical proofs are not required, but ML Engineer needs to understand what a model does to adjust it.
• Communication and interpersonal skills to work with other scientists/engineers and non-technical business units.
• undefined.
• Preferred.
• Work Experience as ML Engineer, Data Engineer, Fullstack or Backend Software Engineer, Solution/Cloud Architect or related roles.
• Experience with these libraries is a plus: TensorFlow, MLFlow, SynapseML, TensorRT, ONNX, django, react, etc.
• Experience working with cloud, preferably Azure.
• Data privacy, PDPA awareness.
• English Proficiency. Most specs and documents are written in English. Seniors also have to communicate with international vendors.
• We're committed to bringing passion and customer focus to the business.
• If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

ทักษะ:

Recruitment, Business Development

ประเภทงาน:

งานประจำ

• Monitor sales performance responsible zone a monthly basis and provide solutions to close gaps.
• Plan and initiate activities to increase and maintain good productivity and persistency.
• Identify need-to-improve areas in responsible zone, analyze and propose solution to close gap.
• Closely work with relevant functions on sales quality issues, e.g. claim ratio, lapse, free looks, complaints, memo, etc. as well as identify key problems of each zone.
• Brief and prepare Zone Head with key issues and recommendations before any meeting.
• Assist Zone Head to summarize key actions from the meeting and proactively follow up action points on a timely basis.

ประเภทงาน:

งานประจำ

• FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD's customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.
• For more information, please visit www.fwd.com.
• Agent Pipeline Management and EHP.
• Agent Pipeline Management and EHP.

ทักษะ:

English

ประเภทงาน:

ฝึกงาน

• University students (3rd Year undergraduate student is preferred).
• Good communication in both Thai and English (writing and speaking).
• Why FWD Insurance Talent Internship Programme?.
• Join one of the fast-growing insurance companies in Asia.
• Opportunity to work in an international corporate.
• Support in ideas and strategies development for new digital initiative projects.
• Collaborate with team members and stakeholders on how to improve working processes in order to maximize our working efficiency.
• What will you gain from joining this programme?.
• Business Project - An intensive assigned project with clear goal in real working experience.
• Group Project - A group assigned project by co-brainstorm and cross-departmental exposure.
• Professional Development - Hands-on learning with our professional.
• Coaching & Mentoring - Individual mentor will provide coaching, accessing and evaluating interns.
• Careers Advisor - Knowing yourself including design career planning session with our Talent Acquisition Team.
• Commencement - Celebration key achievement with project presentation to management.
• Please note that once you click on 'Apply' button, you will need to create an account and upload your CV/Resume in our iHR system.

ทักษะ:

Python, SQL, Software Development, Enthusiastic, English

ประเภทงาน:

งานประจำ

• Apply statistical and machine learning methods to large, complex data sets to draw insights and provide actionable recommendations.
• Solve complex problems on both technical and business sides using advanced analytical methods.
• Work with Engineering teams to implement end-to-end process from model development to testing, validation, and deployment.
• Research and develop new quantitative models and frameworks to enhance the company's data science capability.
• Basic.
• Bachelor's degree in Engineering, Computer Science, Math, Physics, Statistics or other areas that are highly quantitative.
• Experience with statistical programming languages (e.g., Python, R, pandas) and database software (e.g., SQL, PySpark).
• Knowledge in statistics (e.g., hypothesis testing, regression) and machine learning.
• Strong analytical problem-solving capabilities.
• Preferred.
• Master's or PhD degree in a quantitative discipline.
• Experience applying machine learning and statistical methods to large datasets.
• Solid understanding of advanced statistics and machine learning practices.
• Experience in one or more specialized machine learning areas (e.g., NLP, deep learning, recommendation systems, reinforcement learning).
• Outstanding coding skills or software development background.
• Ability to think independently and communicate complex ideas to less technical persons.
• Excellent command of English in both verbal and written forms.
• We're committed to bringing passion and customer focus to the business.
• If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.