เงื่อนไขการค้นหา

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Project Management, Recruitment, Automation, Leadership Skill, Backbone

ประเภทงาน:

งานประจำ

• Manage and oversee strategic projects, ensuring initiatives move the dial, are executed on time and exceed expectations.
• Develop and maintain project roadmaps, timelines, and deliverables, coordinating across multiple teams in various departments to ensure successful implementation.
• Monitor project progress and proactively address risks and challenges to maintain alignment with business objectives.
• Support the development and deployment of tools and processes to improve team efficiency and productivity.
• Act as a central point of contact between different departments and commercial functions, including those of other brands of Booking Holdings.
• Facilitate communication and alignment across teams, ensuring all stakeholders are informed and engaged throughout project lifecycles.
• Track, analyze and guide team performance against key metrics, providing regular updates and actionable insights to collaborators and leadership alike.
• Compile reports and updates for senior leadership to showcase progress, challenges, and outcomes of key initiatives.
• Bachelor's degree in a relevant field; advanced degree preferred.
• 4-8 years of relevant experience in a strategy consulting firm or in a tech company (project / program manager role).
• Strong analytical and problem-solving skills.
• Strong communication and presentation skills, with the ability to convey complex ideas clearly and concisely.
• Proven track record of successful cross-functional collaboration and stakeholder management.
• Demonstrated ability to coordinate strategic initiatives and drive business growth.
• Ability to influence stakeholders.
• Ability to learn fast and understand new business dynamics.
• Excitement to join a dynamic and innovative team within Agoda, with excellent growth prospects.
• Knowledge of SQL / Tableau or willingness to invest time in learning.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Recruitment, Tableau, YouTube, SQL

ประเภทงาน:

งานประจำ

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• Strategy & Analytics is a fast-growing and dynamic team within the Strategic Partnerships department of Agoda. Strategic Partnerships is a team of creative entrepreneurs that develop solutions for Agoda's non-accommodation partners and promote Agoda's top and bottom-line growth. We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. The Strategy & Analytics team's scope includes profitability optimization, target setting, KPI management, data analytics, and business strategy.
• As Lead Manager / Associate Director - Strategy & Analytics, you will lead the data strategy and governance of one of Booking Holdings' most critical initiatives, defining how Agoda, Booking.com, and Priceline collectively measure, interpret, and act on business performance.
• Within Booking Holdings, an enhanced and more connected B2B business is being built consolidating the businesses of Booking.com, Priceline and Agoda into a single global division ("New B2B Business").
• You will own a high-visibility, cross-brand program that goes far beyond data management. This initiative shapes how the company defines growth, evaluates profitability, and allocates resources across its portfolio of businesses, with the work you deliver directly informing decisions at the highest levels of the organization.
• If you are energized by impact and ready to build something that truly matters, this role is for you.
• Lead the design and implementation of a unified data strategy and measurement framework across Agoda, Booking.com, and Priceline, establishing a single source of truth for how the New B2B Business defines, tracks, and acts on performance.
• Own the data harmonization roadmap from scoping through phased delivery, ensuring alignment on definitions, metrics, and data logic across three distinct brand organizations with differing systems and conventions.
• Analyze and translate complex data into actionable insights that drive business strategy and enable strategic decision-making.
• Build and develop a high-performing global team of analysts by setting strategic direction, establishing quality standards, and creating an environment where the team operates with clarity, accountability, and ambition.
• Collaborate with senior stakeholders and cross-functional global teams across Analytics, Product, Tech, Finance, Legal, etc., to execute on strategic initiatives.
• Keep leadership informed and aligned by providing rigorous reporting and analysis on strategic initiatives, communicating progress, risks, and recommendations in a clear and structured manner to support data-driven decision-making at the Executive level.
• Required.
• 7+ years of total professional experience in an analytically rigorous environment; prior experience at a top-tier management consulting firm with demonstrated progression and impact is strongly preferred.
• Proven experience leading complex, multi-stakeholder projects, owning timelines, deliverables, and executive reporting.
• A track record of independently structuring and solving complex, ambiguous problems.
• Strong data literacy and business numeracy, genuinely comfortable interrogating business metrics, evaluating data logic, and translating numbers into meaningful business insights.
• Prior experience managing and developing a team, with the ability to lead across geographies and functions.
• Exceptional Executive communication and presentation skills, able to distill complex, nuanced topics into clear, compelling, and actionable narratives.
• A high-ownership mindset, comfortable with ambiguity, energized by fast-moving environments, and fully accountable for outcomes.
• Preferred.
• Proficiency in SQL or data querying tools.
• Proficiency in Tableau or equivalent BI and visualization platforms.
• A degree in Statistics, Economics, Mathematics, Computer Science, or a related quantitative discipline; an MBA or advanced degree from a top-tier institution is a meaningful plus.
• Please review our Hiring Process Guidelines before your interview - click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Risk Management, Data Analysis, Recruitment, Accounting, Tableau

ประเภทงาน:

งานประจำ

• Work closely with a diverse set of stakeholders in Finance and other parts of the organization.
• Consult stakeholders to propose the best suited data solution.
• Build end-to-end solutions including data workflows, dashboards, reports etc.
• Become familiar with financial data ecosystem at Agoda.
• Help the Finance Analytics team drive value for the Finance department and Agoda as a whole.
• Undergraduate degree.
• 5+ years of experience with BI & analytics tools (SQL, Tableau, Metabase or similar technologies). Ideally 7+ yrs but not mandatory.
• Experience in ETL tools, data modelling and have proficient knowledge of SQL and Relational Databases: the ability to write, execute and interpret queries is essential.
• Quick learner, problem-solving aptitude, effective prioritization, proactive and strong attention to detail.
• High sense of ownership and growth mindset, ability to be self-directed.
• Ability to understand business questions/requests and be able to suggest proper BI solutions which are measurable and scalable.
• Excellent communication skills and ability to influence peers and build strong relationships within Finance and cross-functionally.
• Advanced Excel modelling (OLAP cubes & VBA a bonus).
• Accounting/Financial knowledge and commercial acumen.
• Solid technical/functional knowledge in statistics.
• Familiarity with scrum/agile methodology.
• Other helpful skills - T-SQL, batch scripting, ODBC, data mining, Hadoop.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Good Communication Skills, Software Development, Web Services, Recruitment, Automation

ประเภทงาน:

งานประจำ

• Build and improve software that helps Agoda engineers review code, automate repetitive work, and deliver changes more efficiently.
• Develop backend services, APIs, webhook integrations, and automation using a modern programming language such as Go or Python.
• Integrate AI/LLM capabilities into developer tools, for example generating code-review suggestions, summarizing changes, or helping engineers find useful information.
• Work with prompts, structured inputs and outputs, basic guardrails, and evaluation examples to make AI features useful and dependable.
• Write unit and integration tests, participate in code reviews, and help troubleshoot issues across development and CI/CD environments.
• Use GitLab APIs, webhooks, and related developer-tool integrations to connect our products with the software-development workflow.
• Monitor feedback, usage signals, and simple evaluation results to identify improvements and iterate on features.
• Collaborate with teammates and internal users to understand problems, explain solutions, and continuously improve the developer experience.
• Learn and apply DevOps practices such as containers, CI/CD, observability, and safe deployment with guidance from the team.
• What You'll Need to Succeed.
• Fresh graduates and candidates with up to two years of experience are welcome to apply.
• Basic software-development skills in a modern programming language, preferably Go or Python.
• Interest in artificial intelligence and curiosity about how AI/LLM capabilities can improve software development.
• Basic understanding of APIs, Git, HTTP, and working with data in common formats such as JSON.
• Willingness to learn about prompts, AI evaluations, responsible AI practices, and integrating LLMs into applications.
• Basic knowledge of the development ecosystem, such as Bash, Git, Docker, testing, and CI/CD concepts.
• A practical, collaborative mindset and enthusiasm for automating repetitive work and improving engineering workflows.
• Good communication skills and the ability to ask questions, learn from feedback, and explain technical ideas clearly.
• It's Great if you have.
• Built a small project using an LLM API, AI SDK, chatbot framework, or other AI-assisted development tool.
• Experience with prompt engineering, retrieval-augmented generation (RAG), tool calling, or evaluating AI-generated output.
• Experience using GitLab, GitHub, or another source-control platform and its APIs or webhooks.
• Experience creating CI/CD pipelines, configuration as code, or automation scripts.
• Exposure to Docker, Kubernetes, cloud services, monitoring, or configuration-management tools such as Terraform or Ansible.
• Experience with web services, databases, or front-end development for internal tools.
• Open-source contributions, coding projects, hackathons, or other evidence of learning by building.
• Bangkok.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Recruitment, Accounting, Automation, Tableau, YouTube, Python, Oracle, ERP, SQL, CFA

ประเภทงาน:

งานประจำ

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• Finance plays a central role in supporting the company's global expansion. Within Finance, Treasury manages liquidity, foreign exchange risk, banking relationships, and funding operations across Agoda and the wider Booking Holdings (BKNG) group. Our Bangkok-based Front Office FX team executes our Global FX hedging program, partners with Product and Payments on FX-related initiatives and contributes to major Treasury programs across the group. We work closely with peers in Amsterdam and across Asia as one BKNG Treasury function.
• As part of one Global Booking Holdings (BKNG) Treasury team, we are looking for a Treasury Specialist FX to strengthen our Bangkok Front Office FX team. This role combines hands-on FX execution with project delivery and cross-functional business partnering. You will support the day-to-day running of our Global FX hedging programs with increasing autonomy, and act as a trusted deputy to the Front Office FX, Liquidity and Investment lead on strategic initiatives.
• You will execute trades across multiple group entities, strengthen controls and documentation, explain the drivers behind FX profit and loss to finance stakeholders, and represent Treasury in Product and Payments discussions. You will also take ownership of defined project workstreams, including preparation for our new B2B entity and Global TMS implementation, while contributing to BKNG-wide FX alignment with our Amsterdam colleagues.
• FX Execution & Daily Operations.
• Execute foreign exchange transactions across our Global BKNG entities to hedge FX exposures, fund and repatriate cash, and support dividend and intercompany payment flows.
• Manage daily hedging against FX exposures using Forward, NDFs, FX Swaps and options.
• Ensure trades are correctly captured in treasury and ERP systems and liaise with Middle Office to facilitate smooth settlement of all transactions.
• Controls, Documentation & Process.
• Maintain and enhance Global Treasury policies; contribute to control design and automation and align with BKNG FX standards.
• Reporting & FX P&L Communication.
• Develop a clear understanding of the drivers behind Agoda's FX profit and loss and explain these to Treasury, Accounting, FP&A, and senior finance stakeholders.
• Business Partnering.
• Represent Treasury in cross-functional initiatives with Product, FinTech, and Payments - reviewing new features and payment flows for FX exposure, liquidity impact, and expected P&L effect and provide clear, concise Treasury input in product and commercial discussions.
• Partner with Accounting, Tax, Legal, Payments Operations, and Risk & Control to satisfy evolving business and regulatory requirements.
• Strategic Projects.
• Drive defined Treasury deliverables for the new B2B entity - banking footprint, payment and fund flows, hedging approach, and operational readiness - working proactively across Legal, Tax, Controllership, FinTech, and BKNG counterparts.
• Lead or co-lead additional BKNG Treasury projects as assigned, e.g. Global TMS program, work regularly with BKNG FX colleagues in Amsterdam and across the Group to align hedging standards, documentation, and execution practices.
• Banking Relationships.
• Manage relationships with FX banking partners including performance assessment and periodic pricing and volume reviews.
• Contribute to bank onboarding, ISDA/CSA setup, due diligence, monitoring & compliance and support on satisfying banking and regulatory requirements (e.g. EMIR, ISDA).
• Required.
• Bachelor's degree in Finance, Economics, Accounting, or a related quantitative field; Master's degree or professional certification (e.g. CFA, ACT) is a plus.
• Minimum 5 years of relevant FX experience, preferably from a large international corporate treasury or a bank with global FX dealing capabilities.
• In-depth knowledge of capital, FX, and interest rate markets and proven experience trading FX derivatives including forwards, NDFs, swaps, spots and options, along with accounting acumen, including understanding of hedge accounting concepts and FX balance sheet impacts.
• Excellent analytical and modelling skills; proficient in Excel and comfortable building workflows with AI-assisted tools (e.g., Claude, Cursor); Traditional coding knowledge in Python, VBA, or SQL is a plus.
• Systems familiarity: TMS (e.g. FIS Quantum), Bloomberg, ERP (Oracle), and reporting tools (e.g. Tableau).
• Excellent written and verbal communication and interpersonal skills; self-directed, proactive, and able to influence cross-functional stakeholders in a fast-paced environment.
• It's Great if You Have.
• Experience contributing to the setup of a new legal entity, payment model, or treasury operating structure from early design through go-live.
• Hands-on involvement in a TMS implementation or upgrade, particularly FX deal capture, exposure management, or hedge accounting modules.
• Exposure to payments fund flows (e.g., merchant acquiring, for-benefit-of accounts, PSP integrations) in a multi-currency environment, along with prior experience partnering with Product or FinTech teams on commercial and pricing initiatives.
• Familiarity working across multiple brands or regions within a global treasury function.
• Kualalumpur.
• Please review our Hiring Process Guidelines before your interview - click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Microsoft SQL Server, Digital Marketing, Data Analysis, Recruitment, Automation

ประเภทงาน:

งานประจำ

• Execute Partner Marketing Campaigns: Manage the end-to-end execution of our partners' campaigns while ensuring timelines, quality, and stakeholder alignment.
• Creative Campaign Development: Collaborate to design compelling campaign materials, including themes and engagement-focused content tailored to partner audiences and strategy.
• Leverage Marketing Tools: Operate advanced platforms (Iterable, Builder.io, and others) to deliver seamless and strategic campaign execution.
• Process optimization: Regularly review past campaigns, communications and projects to identify opportunities for improvements and advancements focused on driving efficiency.
• Analyze & Optimize Campaign Performance: Measure performance metrics to uncover actionable insights, recommend campaign enhancements, and ensure optimal outcomes.
• Marketing Campaign Execution Expertise: 1+ years in marketing operations or execution-focused roles with a proven track record of driving results.
• Results-Driven Professional: A passion to create campaigns that directly impact partner business growth and pipeline acceleration.
• Command of Digital Tools: Hands-on experience with marketing automation platforms like Iterable, Builder.io, HubSpot, Braze, MailChimp, or similar.
• Multi-Tasking in a Fast-Paced Environment: Proven ability to manage several campaigns simultaneously without compromising quality.
• Detail-Oriented & Creative Problem Solver: Exceptional ability to understand and clarify requirements, refine messaging, and ensure all deliverables meet quality standards.
• Strong Analytical Mindset: Ability to interpret campaign data and performance to drive insights and propose impactful improvements.
• IMPORTANT.
• This role will collaborate with our teams in the US and will require overlapping hours for effective communication. For example, you may be required to work two hours in the evening twice a week (exact times can be further discussed and coordinated). Flexibility in scheduling is required and expected to ensure smooth collaboration.
• Why Join Us?.
• At Agoda, you will play a pivotal role in shaping our communication strategies and driving growth within the B2B marketing division. If you are an innovative thinker passionate about travel technology and have the skills to elevate our brand narrative, we invite you to apply and be part of our dynamic team!.
• STRA#ANLS#MRKT#3#LI-TR2 data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics microsoft power bi java.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Mandarin

ประเภทงาน:

งานประจำ

• เงินเดือน Service Charge และ Incentive (ตามเงื่อนไขบริษัท).
• โอกาสทำงานกับลูกค้า VIP และนักท่องเที่ยวระดับนานาชาติ.
• สภาพแวดล้อมการทำงานระดับลักชัวรี พร้อมทีมงานมืออาชีพ.
• โอกาสเติบโตในสายงาน Guest Relations และ Hospitality
• ต้อนรับและดูแลลูกค้า VIP ด้วยมาตรฐานการบริการระดับสากล.
• สื่อสารกับลูกค้าชาวต่างชาติ ทีมงาน และผู้บริหาร ทั้งภาษาอังกฤษและภาษาจีน (Mandarin).
• ดูแลการจองโต๊ะ รายชื่อแขก VIP และประสานงานกับฝ่ายรักษาความปลอดภัยและผู้จัดการ.
• สร้างความประทับใจตั้งแต่การต้อนรับจนถึงการอำนวยความสะดวกตลอดการใช้บริการ.
• เป็นตัวแทนของแบรนด์ด้วยบุคลิก การแต่งกาย และการบริการที่เป็นมืออาชีพ
• สัญชาติไทย หรือมีสิทธิทำงานในประเทศไทยอย่างถูกต้อง.
• สามารถสื่อสารภาษาอังกฤษและภาษาจีน (Mandarin) ได้ในระดับใช้งานทางธุรกิจ.
• มีประสบการณ์ด้าน Front Office, Guest Relations, Concierge, VIP Services หรือ Customer Service.
• หากเคยทำงานในโรงแรม 4 - 5 ดาว รีสอร์ตหรู สายการบิน เลานจ์พรีเมียม หรือธุรกิจ Luxury Hospitality จะได้รับการพิจารณาเป็นพิเศษ.
• บุคลิกดี มั่นใจ ยิ้มแย้ม และมีใจรักงานบริการ.
• สามารถทำงานกะกลางคืน และทำงานในสภาพแวดล้อมของสถานบันเทิงระดับพรีเมียมได้.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Problem Solving, Data Analysis, Recruitment, Automation, Tableau, YouTube, Python, SQL

ประเภทงาน:

งานประจำ

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• THIS ROLE IS BASED IN BANGKOK, THAILAND (WITH RELOCATION PROVIDED).
• Location: Bangkok, Thailand (*Not open for remote work).
• The Supply Analytics team delivers data-driven insights and decision support to optimize Agoda's supply ecosystem. We analyze partner and marketplace dynamics, build forecasts and models, run experiments, and create scalable dashboards and data products that power strategic direction and operational execution. We bring value through rigorous analyses and pragmatic, measurable recommendations that help Supply, Product and other teams prioritize work and drive impact. Our work improves inventory quality, partner economics, and the long-term health and growth of Agoda.
• As a Senior Analyst, you will report directly to either the Senior Manager or Associate Director within the Supply Department and this will be an individual contributor role. You will be responsible and fully empowered to work with the partners on the ground. You will be supported by a team within the Supply department and work closely with other Team members within Agoda.
• In this Role, you'll get to.
• Translate internal briefs into analytical projects (to include refining the initial brief and asking the 'right questions', working through potential hypotheses and storyboarding the output).
• Use and analyze data from multiple large-scale data warehouses and present statistically strong analysis to a wide range of business stakeholders.
• Proactively identify opportunities for growth within supply and the wider business.
• Drive new analytical initiatives and projects aimed at improving organizational efficiency and shaping Agoda supply.
• Identify, support, and lead projects aimed at scaling up the way the Supply organization leverages on data, insights, and intelligence.
• Automate manual operational processes and present back on time savings gained through modernization of business operations.
• What you'll Need to Succeed.
• At least 2-5+ years of experience working as an Analyst with experience in analytics/data science/insights/strategy/BI.
• Advanced working knowledge and hands-on experience in SQL.
• Strong knowledge and hands-on experience in data visualization tools such as Tableau (preferably).
• Expert domain of data analysis and data visualization tools and software such as Excel, Python (or R).
• Bachelor's degree ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance).
• A good understanding of statistical modelling knowledge or any machine learning technique knowledge (such as hypothesis testing, regression, logistic regression, random forest, etc.).
• Good stakeholder management experience. Comfortable presenting to senior leadership and C-suite.
• Experience in conducting A/B testing experimentation.
• Strong experience in finding data insights and provide business recommendation to the business.
• A hacker's mindset - the ability to build simple but clever and elegant solutions to new problems within significant resource, operational and time constraints through deep understanding of the business, creative problem solving, and a wide range of expertise in data, analytics, automation, programming, and prototyping.
• Excellent communicator with superior written, verbal, presentation and interpersonal communication skills.
• Data driven in both decision making and performance measurement.
• Extreme comfort in ambiguous, fast-paced environment.
• Ability to multi-task, prioritize and coordinate resources.
• MBA or Masters in a quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance).
• Program management certifications (e.g. PMI, PRINCE2) to compliment your program management experience.
• Asian market experience.
• Travel industry / e-commerce / tech / consulting experience.
• sanfrancisco.
• Please review our Hiring Process Guidelines before your interview - click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Financial Analysis, Financial Modeling, Accounting, English

ประเภทงาน:

งานประจำ

• Analyze payment partner commercials.
• Validate strategic deals and own invoice reconciliation.
• Run financial analysis and data-driven insights.
• Drive business case development for new fintech initiatives.
• This is an ideal role for someone with 2-4 years' experience in Finance, Fintech/Tech, or Consulting industries, who wants exposure to payments partner management at scale.
• Successful candidates tend to have strong analytical and data skills and are self-starters who are comfortable working in environments defined by volatility, uncertainty, complexity and ambiguity. In addition, good performers in this role are organized, possess effective interpersonal skills and can successfully partner with cross functional teams in a result-oriented manner.
• Commercial Operations & Controls.
• Perform monthly reconciliation of fintech partner commercials (PSPs, Payment schemes, etc.) on a timely basis.
• Validate partner invoices against contractual terms and transaction-level data.
• Ensure reconciliation data pipelines remain accurate and complete by coordinating with BI and external partners.
• Be the trusted owner of reconciliation controls, maintaining clear documentation and partnering with stakeholders to ensure smooth audit walkthroughs each cycle.
• Maintain documentation trails and process controls in accordance with Finance governance.
• Required.
• Bachelor's degree in Finance, Accounting, Economics, Business, or related field.
• Minimum 2 years of experience in: Consulting (Big4 preferred), Corporate Finance, Fintech / Payments, Commercial Finance or Deal Analytics.
• Advanced Excel skills: financial modeling proficiency required.
• Analytical mindset with strong quantitative skills.
• Detail-oriented with strong internal control awareness.
• Good written and verbal communication skills in English.
• Preferred.
• Experience in payment ecosystem (PSPs, Payment schemes, etc.).
• Exposure to SQL or data querying tools.
• Experience building structured business cases for senior stakeholders.
• Experience working cross-functionally in fast-paced environment.
• Knowledge of OTA business models (Merchant, Agency, Commission-based etc.).
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Project Management, Recruitment, Automation, Backbone, YouTube

ประเภทงาน:

งานประจำ

• Structure, analyze, and solve problems. Use SQL and Python to independently pull, analyze, and interpret data, translating ambiguous operational questions into clear, logical, and scalable frameworks.
• Support forecasting and capacity initiatives. Partner with Capacity Planning and Scheduling to surface insights and improvement opportunities in forecasting accuracy and automated staffing models.
• Drive real-time efficiency. Work with Real-Time Specialists to identify automation o ...
• Lead cross-functional projects. Own or support end-to-end delivery of Service Optimization initiatives such as staffing strategy, system implementation, and automation projects that require coordination across WFM and Operations.
• Contribute to future contact flow design. Support early-stage exploration of contact flow logic redesign across funnels, languages, and channels, with scalability as a core design principle.
• Apply AI to real problems. Explore how AI tools can support forecasting, automation, and analysis work across the team.
• At least 3 to 4 years of experience in project management, data analytics, or a data-heavy operations role.
• Technical proficiency in SQL and Python. Able to independently pull, shape, and analyze data, and build or iterate on models and scripts (e.g., pandas, basic statistical or forecasting libraries), not just run existing code.
• Strong structured problem-solving with an eye for scale. Able to break down ambiguous problems into clear, logical frameworks that remain reliable and reusable as scope, volume, or complexity grows, rather than one-off fixes.
• Highly analytical, comfortable with statistics and forecasting concepts (e.g., trend and seasonality analysis, basic capacity or queuing math).
• Self-directed and comfortable with ambiguity. Able to define your own working agenda and operate independently in a fast-paced, uncertain environment.
• Excellent verbal and written communication skills in English, with the ability to adjust style across seniority levels.
• Experience with contact center or WFM operations (forecasting, capacity planning, scheduling, or real-time management).
• Knowledge of AI tools or applications (e.g., using AI to support analysis, automation, or building internal tools).
• Experience with automation where APIs or system integration are limited (e.g., scripting workarounds).
• Background transitioning from a technical or engineering role into business, or vice versa.
• Familiarity with contact flow systems or IVR logic.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Multitasking, Social media, E-learning, English

ประเภทงาน:

งานประจำ

• Resolve customer complaints via email or social media;.
• Assist customers by providing the information they require;.
• Communicating and coordinating with colleagues and other departments as necessary;.
• Track bad reviews and support cases to identify problems & resolve them;.
• Suggest and make changes to improve operational workflows.
• Fluent English, both written and verbal - mandatory;.
• At least 2 years of experience in Customer Support or a similar customer-facing role;.
• Knowledge of OTA ticketing platforms, customer support processes, and related technologies;.
• Strong problem-solving and multitasking skills, with the ability to manage and prioritize multiple tasks effectively;.
• Excellent organization and time-management skills, with a proactive approach to meeting deadlines and resolving issues;.
• Confident communicator, comfortable raising questions, escalating issues, and collaborating with colleagues across different teams;.
• Adaptable and responsive, with the ability to work effectively in a fast-changing environment;.
• A long-term mindset, with an interest in developing and growing within the company;.
• Experience working with Zendesk is a plus.
• Meaningful work on a product that helps millions of travelers book their journeys every day;.
• Learning & development opportunities, including a personal learning budget, global training workshops, online English classes, and e-learning platforms;.
• Career growth & internal mobility opportunities across Travelier and its global teams;.
• Competitive annual leave, sick leave, and public holidays;.
• Health insurance and an annual health check-up;.
• Provident fund;.
• International, high-growth environment with the opportunity to work alongside colleagues from around the world.
• What should I do to dive into 12Go company culture?.
• Apply! Update your CV and get ready to experience the best interview flow with our top talents.
• We can't wait to see you and share this awesome adventure together!.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Software Development, Agile Development, Architecture, Recruitment, YouTube, Kotlin, Hadoop, Kafka, Scala, Scrum, Java, SQL, English

ประเภทงาน:

งานประจำ

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• This position is based in Bangkok, Thailand (Relocation package is provided).
• In Agoda's Back End Engineering department, we build the scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, and more. These mission-critical systems change frequently with dozens of releases per day, so we must employ state-of-the-art CI/CD and testing techniques in order to make sure everything works without any downtime. We also ensure that our systems are self-healing, responding gracefully to extreme loads or unexpected input. In order to accomplish this, we use state-of-the-art languages like Scala and Go, data technologies like Kafka and Aerospike, and agile development practices. Most importantly though, we hire great people from all around the world and empower them to be successful. Whether it's building new projects like Flights and Packages or reimagining our existing business, you'll make a big impact as part of the Back End Engineering team.
• Lead the development of product features, experiments, technical initiatives, and complex systems.
• Act as a technical leader by shaping architecture decisions, Influence and coach distributed team of engineers.
• Continuously improve system architecture and drive better software design and engineering practices.
• Play a.
• key role.
• in strengthening agile and scrum ways of working.
• Collaborate closely with backend, client-side, and infrastructure teams to deliver the best technical solutions.
• Proactively identify opportunities to enhance products, code quality, and development processes.
• Write high-quality, maintainable code while supporting others in doing the same.
• Influence and drive important technical decisions across the organization.
• 8+ years of experience building performance-critical applications in production environments using JVM tech stack (Java, Scala OR Kotlin).
• Proven experience leading projects, technical initiatives, and/or engineering teams, with full ownership of the systems involved.
• Hands-on experience with data platforms such as SQL, Cassandra, or Hadoop, and a solid understanding of selecting the right data solution for different application needs.
• Strong knowledge of algorithms and data structures.
• Demonstrated excellence in software development and coding.
• A proven ability to improve team productivity and effectiveness through KPI-driven engineering practices.
• Strong software architecture skills, with experience driving architectural decisions within a team.
• A passion for software craftsmanship, continuous learning, and engineering excellence.
• Excellent written and verbal English communication skills.
• What We Offer.
• Visa sponsorship for you and your family.
• Flights, settling-in allowance, and temporary housing.
• Dedicated relocation and settling-in advisors.
• Relocation buddy program and community events.
• Partner & children support (school search, legal, etc.).
• International health insurance.
• Flexible home visit support.
• Hybrid working (Bangkok HQ).
• Professional growth and learning budget.
• Employee resource groups for every culture and background.
• https://careersatagoda.com/agodans-in-bangkok/.
• https://medium.com/agoda-engineering.
• LI-Hybrid.
• LI-ND2.
• Stpetersburg.
• Please review our Hiring Process Guidelines before your interview - click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Microsoft SQL Server, Data Analysis, Recruitment, Automation, Power BI

ประเภทงาน:

งานประจำ

• Execute Partner Marketing Campaigns: Manage the end-to-end execution of our partners' campaigns while ensuring timelines, quality, and stakeholder alignment.
• Creative Campaign Development: Collaborate to design compelling campaign materials, including themes and engagement-focused content tailored to partner audiences and strategy.
• Leverage Marketing Tools: Operate advanced platforms (Iterable, Builder.io, and others) to deliver seamless and strategic campaign execution.
• Process optimization: Regularly review past campaigns, communications and projects to identify opportunities for improvements and advancements focused on driving efficiency.
• Analyze & Optimize Campaign Performance: Measure performance metrics to uncover actionable insights, recommend campaign enhancements, and ensure optimal outcomes.
• Marketing Campaign Execution Expertise: 1+ years in marketing operations or execution-focused roles with a proven track record of driving results.
• Results-Driven Professional: A passion to create campaigns that directly impact partner business growth and pipeline acceleration.
• Command of Digital Tools: Hands-on experience with marketing automation platforms like Iterable, Builder.io, HubSpot, Braze, MailChimp, or similar.
• Multi-Tasking in a Fast-Paced Environment: Proven ability to manage several campaigns simultaneously without compromising quality.
• Detail-Oriented & Creative Problem Solver: Exceptional ability to understand and clarify requirements, refine messaging, and ensure all deliverables meet quality standards.
• Strong Analytical Mindset: Ability to interpret campaign data and performance to drive insights and propose impactful improvements.
• IMPORTANT.
• This role will collaborate with our teams in the US and will require overlapping hours for effective communication. For example, you may be required to work two hours in the evening twice a week (exact times can be further discussed and coordinated). Flexibility in scheduling is required and expected to ensure smooth collaboration.
• Why Join Us?.
• At Agoda, you will play a pivotal role in shaping our communication strategies and driving growth within the B2B marketing division. If you are an innovative thinker passionate about travel technology and have the skills to elevate our brand narrative, we invite you to apply and be part of our dynamic team!.
• STRA#ANLS#MRKT#3#LI-TR2 data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics microsoft power bi java.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Vietnamese, English

ประเภทงาน:

งานประจำ

• Build strong problem-solving and communication skills that open doors to many future roles.
• Support customers and partners from multiple countries and cultures, gaining truly global experience.
• Join a data-driven, fast-learning team that experiments, improves, and shares feedback openly.
• In This Role, You Will.
• Deliver outstanding service to guests and partners via phone, email, and chat.
• Handle a high volume of inquiries and deliver accurate, timely resolutions.
• Take end-to-end ownership of booking issues (e.g. changes, cancellations, payments, and other customer queries).
• Work towards achieving individual and team KPIs (e.g. quality, productivity, customer satisfaction, etc.).
• Develop expertise across multiple Agoda product lines (e.g., Accommodation, Flights, Activities), with training to support different customer segments and services over time.
• Apply Agoda policies and procedures in a fair and consistent way.
• Collaborate with Team Leaders, Managers, and other teams to resolve complex or unusual cases.
• Safeguard customer data and maintain strict confidentiality at all times.
• Work rotational shifts (including mornings, evenings, and nights) to support a 24/7 global operation.
• You may be required to work on public holidays.
• Enjoy Agoda's Hybrid work model, i.e. primarily work-from-home, with on-site collaboration days roughly 1 week out of every 8 weeks.
• Core Skills and Competencies.
• Strong customer focus and a genuine desire to help others.
• Excellent spoken and written Vietnamese and English skills.
• Ability to stay calm, accurate, and professional under pressure.
• Good problem-solving skills, using guidelines and data to make decisions effectively.
• Flexibility to adapt to new tools, processes, and feedback.
• Ability to manage time and priorities in a fast-paced, high-volume environment.
• Reliability, integrity, and a positive, collaborative attitude.
• Nice to Have.
• Prior working experience in customer support, contact center, or service roles.
• Experience in travel, e-commerce, hospitality, or BPO is a plus.
• Experience working with international customers or partners.
• Familiarity with contact center, CRM, or ticketing systems.
• Additional language skills beyond the core required languages for the role if any.
• MUST have good command of spoken and written ENGLISH language and be a Native Vietnamese.
• English proficiency result e.g. at least 650 TOIEC or 6.0 IELTS test.
• Immaculate telephone manners and communication skills.
• Excellent listening skills, critical-thinker with attention to detail.
• Minimum typing speed of 35 words per minute.
• Willing to work on rotating shifts including weekends and public holidays.
• Ability to work in both a team environment and autonomously.
• Demonstrate high degree of integrity and confidentiality.
• Bachelor or equivalent degree and at least 2 years of working experience in the related field would be required for the work permit and visa.
• Why Agoda.
• Competitive compensation with performance-based incentives.
• Annual discretionary performance bonus.
• Health insurance and other locally competitive benefits.
• Agoda travel discounts and special rates on accommodation and related products.
• Work from anywhere for up to 30 days per year.
• Structured training, coaching, and clear performance metrics.
• Opportunities to grow your career within the Customer Experience Group or across Agoda.
• An inclusive, international work environment where your ideas and feedback are valued.
• https://careersatagoda.com/blog/how-we-hire-ceg/.
• https://careersatagoda.com/department/customer-support-associates/.
• This opportunity is open to both local and international candidates. Full visa sponsorship and relocation assistance will be provided.
• Hanoi.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ประสบการณ์:

6 ปีขึ้นไป

ทักษะ:

Financial Reporting, Risk Management, Recruitment, Accounting, Automation

ประเภทงาน:

งานประจำ

• Own the end-to-end accounting for foreign-currency transactions, balances, exposures and Treasury-driven FX activity across multiple entities and ledgers.
• Manage monthly, quarterly and annual FX close activities, ensuring that all relevant transactions, valuations, revaluations and accounting adjustments are recorded accurately and on time.
• Review and approve FX-related journal entries, including realized and unrealized gains and losses, balance-sheet revaluations, derivatives, settlements and hedge-relate ...
• Ensure the correct treatment of transaction currency, functional currency, reporting currency and source-currency amounts throughout the accounting process.
• Review FX results across the income statement, balance sheet and other comprehensive income, where applicable, and explain material movements to senior Finance stakeholders.
• Perform reasonableness and trend analysis of FX gains and losses against exposures, market-rate movements, hedging activity, prior periods and forecasts.
• Investigate unexpected FX volatility, unusual source-currency balances, duplicated or missing entries, incorrect exchange rates and other accounting exceptions.
• Maintain clear visibility over outstanding FX close items, owners, financial impact and expected resolution dates.
• Derivatives and Hedge Accounting.
• Oversee the accounting for FX derivatives, including forwards, options, swaps and other instruments used to manage foreign-currency risk.
• Review derivative valuations, settlements, premiums, accruals and related general-ledger postings.
• Assess and document the appropriate accounting treatment for new or non-routine FX and derivative transactions.
• Support or oversee hedge designation, hedge documentation, effectiveness assessments and the ongoing accounting for qualifying hedging relationships.
• Ensure accurate presentation of hedge results between the income statement, balance sheet and other comprehensive income, where applicable.
• Monitor non-designated or non-qualifying hedges and ensure that their accounting impact is accurately tracked and explained.
• Review hedge discontinuations, modifications, rollovers, early settlements and ineffectiveness for appropriate accounting treatment.
• Support quarterly derivatives disclosures, group reporting, regulatory or survey submissions and audit requirements.
• FX Exposure and Balance-Sheet Control.
• Develop and maintain a complete view of material foreign-currency monetary assets, liabilities, commitments and intercompany exposures.
• Reconcile FX exposure information between Treasury systems, bank data, subledgers, consolidation systems and the general ledger.
• Review foreign-currency cash, bank, receivable, payable, loan, cash-pool and intercompany balances for completeness and appropriate revaluation.
• Oversee the accounting for foreign-currency intercompany funding, settlements, service charges and other cross-border transactions.
• Ensure approved exchange rates are applied consistently, including spot rates, month-end rates, average rates, historical rates and fixed intercompany rates where required.
• Challenge unexplained or unhedged exposures and work with Treasury and Finance teams to determine whether they arise from genuine economic positions, timing differences, missing transactions or accounting errors.
• Establish investigation and escalation thresholds for material FX differences and unresolved reconciliation items.
• Ensure significant FX-related balance-sheet accounts are reconciled, reviewed and signed off within the close timetable.
• Exchange-Rate Governance and Data Quality.
• Own or oversee the governance of exchange rates used in ERP, Treasury, consolidation and reporting systems.
• Validate that approved rates are complete, accurate, timely and consistently applied across entities and accounting processes.
• Monitor interfaces between systems, market-data sources, ERP platforms and relevant tools.
• Investigate differences caused by incorrect rates, stale data, currency mapping or system configurations.
• Partner with Finance Systems and Treasury teams to improve the reliability and traceability of data.
• Maintain appropriate evidence and approval records for rates, valuations, adjustments and system-generated entries.
• Financial Reporting and Management Analysis.
• Deliver accurate and timely FX accounting results for management, treasury, group consolidation and statutory reporting.
• Prepare clear explanations of material movements, distinguishing between operational exposure, translation effects, revaluation, hedging results, settlement timing and accounting corrections.
• Partner with FP&A and Finance Business Partners to explain actual FX outcomes against forecast or budget assumptions.
• Support the preparation and review of financial-statement disclosures relating to foreign currency, derivatives, financial instruments and risk management.
• Provide accounting insight to Treasury on the potential financial-statement implications of proposed transactions or hedging strategies.
• Support senior management and group reporting queries relating to FX volatility, exposure, hedging performance and balance-sheet movements.
• Controls, Compliance and Audit.
• Design and maintain a robust internal-control framework for FX accounting, valuation, journal entries, reconciliations, rates and hedge-related processes.
• Ensure FX accounting processes comply with corporate policies, SOX requirements and applicable accounting guidance, including US GAAP where relevant.
• Maintain audit-ready documentation supporting FX exposures, exchange rates, valuations, accounting conclusions and hedge relationships.
• Partner with internal and external auditors on FX accounting, derivative valuation, hedge accounting and control-testing requirements.
• Identify control gaps, recurring exceptions and financial-reporting risks, and implement practical remediation plans.
• Ensure appropriate segregation of duties between transaction execution, confirmation, valuation, accounting, reconciliation and approval.
• Establish controls over manual FX entries and ensure that material adjustments receive appropriate review and approval.
• Projects and Process Improvement.
• Lead initiatives to improve FX accounting, valuation, reporting, exposure management and close processes.
• Automate reconciliations between Treasury systems, ERP platforms, bank data and consolidation systems.
• Reduce dependence on manual spreadsheets and develop controlled, scalable sources of FX accounting information.
• Define accounting and control requirements for new currencies, entities, bank accounts, Treasury products and system implementations.
• Support requirements gathering, solution design, user-acceptance testing, deployment and post-go-live monitoring for FX-related Finance projects.
• Develop dashboards and exception reports that improve visibility over FX exposures, hedge coverage, accounting results and unresolved differences.
• Explore appropriate automation and AI-enabled solutions to improve analysis, exception detection, documentation and close efficiency.
• Perform root-cause analysis of recurring FX accounting issues and ensure sustainable corrective actions are implemented.
• Leadership and Stakeholder Management.
• Act as the principal Accounting contact for FX, derivative and hedge-related matters.
• Partner closely with Treasury, Controllership, Tax, FP&A, Finance Systems, Legal, Risk and entity accounting teams.
• Coordinate FX accounting activities across multiple entities and time zones, with clear ownership, deadlines and escalation paths.
• Review the work of team members and provide technical guidance, coaching and quality oversight.
• Translate complex FX and accounting topics into clear, practical explanations for both Finance and non-Finance stakeholders.
• Promote strong accountability, documentation and continuous improvement across the FX accounting operating model.
• What You'll Need to Succeed.
• Bachelor's or Master's degree in Accounting, Finance or a related field.
• At least 6-12 years of relevant experience in financial accounting, FX accounting, Treasury accounting, financial controllership or a similar role. We will determine level based on years of experience.
• Strong understanding of foreign-currency accounting, including transaction-currency accounting, functional-currency considerations, revaluation and realized and unrealized FX gains and losses.
• Practical experience with FX derivatives such as forwards, options or swaps and their accounting implications.
• Knowledge of hedge accounting principles, documentation and effectiveness assessment.
• Strong experience with month-end close, journal-entry review, balance-sheet reconciliations and financial reporting.
• Ability to analyze material FX movements and connect accounting outcomes to underlying exposures, market movements and hedging activity.
• Good understanding of internal controls, audit requirements and financial-reporting governance in a multinational environment.
• Experience working with ERP, Treasury or consolidation systems and complex financial datasets.
• Strong analytical and problem-solving skills, with the ability to identify root causes and drive issues through to resolution.
• Strong communication and stakeholder-management skills across Treasury, Accounting, Tax, Systems, FP&A and senior Finance leadership.
• Ability to work effectively in a fast-paced, deadline-driven and internationally distributed environment.
• Excellent written and spoken English.
• It's Great If You Have.
• Professional accounting qualification such as CPA, ACCA, CA, CMA or equivalent.
• Experience applying US GAAP guidance relating to foreign currency, derivatives and hedge accounting.
• Familiarity with ASC 830, ASC 815 or equivalent IFRS requirements.
• Experience with Oracle ERP, Treasury Management Systems or enterprise consolidation platforms.
• Experience with derivative valuation models, market-data sources and Treasury-to-ERP interfaces.
• Exposure to SOX-controlled environments and automated financial controls.
• Experience managing FX accounting across multiple entities, functional currencies and jurisdictions.
• Experience in a multinational technology, e-commerce, travel or other high-volume global business.
• Experience with system implementations, reconciliation automation or FX reporting transformation.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Business Development, Negotiation, English

ประเภทงาน:

งานประจำ

• Contact, present proposals to, and negotiate collaboration formats with potential partners.
• Build and maintain relationships with existing partners and identify opportunities for expanded collaboration.
• Manage partners or clients handed over from the Sales team and continuously follow up on opportunities.
• Study and identify new partners, channels, or business opportunities that can support company growth.
• Conduct preliminary analysis of potential expansion into business groups, geographic areas, channels, or collaboration models.
• Gather relevant data to assess potential, revenue opportunity, required resources, and initial value of each opportunity.
• Compare and prioritize opportunities to recommend which should be pursued, adjusted, or deferred.
• Create and develop special privileges, joint promotions, packages, campaigns, or collaboration formats with partners.
• Propose collaboration models that create mutual benefits between the company and partners.
• Coordinate with internal teams such as Marketing, Operations, Sales, and relevant departments to drive partnerships to execution.
• Oversee and coordinate installation or placement of marketing materials both offline and online at partner service points such as hotel counters or partner locations.
• Follow up with partners and business opportunities continuously from initial contact, proposal, and negotiation through launch.
• Adjust presentation approaches or find alternative solutions when facing negotiation constraints or obstacles.
• Take ownership of driving work and not abandon opportunities simply because initial negotiations were unsuccessful.
• Coordinate and resolve issues to keep work moving forward within the scope of authority granted.
• Monitor partnership or campaign results after execution.
• Compile data such as revenue, bookings, customer usage, conversion, or feedback from partners based on measurable information.
• Propose approaches for developing collaboration such as continue, improve, expand, or scale up.
• Prepare progress reports and summarize business opportunities for management consideration.
• About you.
• Bachelor's degree in Marketing, Business Administration, Management, Tourism, or related field.
• Minimum 2 years of experience in Business Development, Partnership, B2B Sales, Account Management, Marketing Partnership, or related fields.
• Strong communication, presentation, and negotiation skills.
• Ability to build relationships and approach new contacts effectively.
• Ability to analyze data and conduct preliminary business opportunity assessment.
• Ability to manage multiple partners or projects simultaneously and prioritize work.
• Ability to use English for business communication.
• Experience in Travel, Hospitality, Airline, OTA, Tourism Platform, or Service Business will be given special consideration.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Recruitment, Power point, Automation, Assembly, Payroll

ประเภทงาน:

งานประจำ

• This role is based in Bangkok with relocations provided for successful candidate.
• There's no option to be fully remote nor to be based in other cities.
• As a key member of our high-performing Global Payroll team based in Bangkok, you will play a vital role in shaping a world-class global payroll process that supports our employees across the globe. Reporting to the Payroll Manager, the Payroll Partner will oversee the timely and accurate processing of assigned international payroll transactions, ensuring strict compliance with local laws and regulations.
• Responsible for monthly payroll activities such as collating and validating inputs, outputs, and statutory payments for assigned countries.
• Coordinate with external payroll vendors to ensure timely and accurate payments and filing of taxes, social security funds, provident funds, and other third-party payments to government authorities.
• Manage payroll vendors by strictly adhering to the contract and SLA and ensuring compliance with local regulatory requirements.
• Manage inquiries relating to payroll matters from internal and external stakeholders, and provide advice as required.
• Participate and support ad-hoc projects relating to new process implementations or enhancements and perform user testing on systems.
• Lead and support payroll migration and integration initiatives, including vendor transitions, system upgrades, and process harmonization with minimal disruption.
• Collaborate with internal People teams and external partners to set up processes, procedures, and policies for new payroll systems or countries.
• Support external and internal audits.
• Own and drive process improvement initiatives for respective assigned countries.
• Holds a Bachelor's degree in any field.
• At least 2 years of People Operations or end-to-end Payroll experience in an international fast-paced organization.
• Experienced in managing APAC payroll.
• Proven experience in payroll migration and integration projects, with a strong ability to manage complex transitions and ensure operational continuity.
• Excellent communication skills, both written and verbal. Fluency in English is a must.
• Strong analytical, articulation, and problem-solving skills, with great attention to detail.
• Proven track record in process improvement and/or automation implementations.
• Proficient in all MS products: Word, Excel, PowerPoint, etc.
• Experience in Workday is preferred but not a must.
• A team player who can operate effectively in a fast-paced and multicultural environment.
• Resilience to work under tight deadlines and pressure.
• High level of discretion, confidentiality, and ethics.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Microsoft Office, Recruitment, Accounting, Automation, Assembly

ประเภทงาน:

งานประจำ

• This role is based in Bangkok, with relocation provided if you're not based in Thailand already.
• No remote work setup available.
• Manage end-to-end payroll accounting activities for assigned international entities.
• Process payroll funding, payroll accounting entries, GL reconciliations, vendor invoices, and statutory payments accurately and on time.
• Support monthly payroll close activities and ensure compliance with internal controls and local regulatory requirements.
• Coordinate with payroll vendors and internal stakeholders to support payroll operations and issue resolution.
• Monitor payroll accounting processes and identify exceptions, discrepancies, or control gaps for investigation and escalation.
• Perform root-cause analysis on payroll and payroll accounting issues and recommend workable solutions to improve processes and controls.
• Manage payroll-related inquiries from internal and external stakeholders and provide timely support and guidance.
• Prepare payroll-related reports, reconciliations, and supporting documentation for management review.
• Support payroll system implementations, process changes, vendor transitions, and operational projects as required.
• Maintain accurate process documentation, SOPs, and audit evidence to support governance and compliance requirements.
• Assist with internal and external audits by providing payroll accounting records, reports, and supporting documentation.
• Contribute to process improvement initiatives and identify opportunities to enhance efficiency, accuracy, and controls.
• Build effective working relationships with Payroll Operations, People, Finance, Treasury, AP, Banking, and external payroll vendors.
• Holds a Bachelor's degree in accounting, finance, business, human resources, or another relevant field, or equivalent relevant professional experience.
• At least 2 years of People Operations / Payroll accounting or end-to-end Payroll experience in an international fast-paced organization.
• Basic understanding of payroll accounting processes, including payroll funding, reconciliations, invoice processing, and statutory payments.
• Effective verbal and written communication skills with the ability to collaborate across teams and external vendors. Fluency in English is a must.
• Good analytical, articulation, and problem-solving skills, with strong attention to detail.
• Proven track record in process improvement and/or automation implementations.
• Proficiency in Microsoft Excel and other Microsoft Office applications and confidence working with structured datasets.
• Experience in Workday is preferred but not a must.
• A team player who can operate effectively in a fast-paced and multicultural environment.
• Resilience to work under tight deadlines and pressure.
• High level of discretion, confidentiality, and ethics.
• LI-DN2.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Business Development, Product Development, Microsoft Office, Problem Solving, Negotiation

ประเภทงาน:

งานประจำ

• Prepare Travel Studio (TS) quotation/loading sheets for all products.
• coordinate with the HQ loading team to get all services loaded 100% correctly.
• Prepare and maintain master and resource files.
• Support with supplier cost negotiation and contracting (excursions, transfers, tickets suppliers).
• Prepare and Manage product database in online sales platforms like PRIOHUB etc.
• Assist with new product development, focusing on creation of Destination Asia Thailand exclusive products.
• Research and participate in inspections of product, destinations, or areas to develop new tour products.
• Update tours for DA tariff in Word documents, Excel spreadsheets and TS master files.
• Update the price list for trains, tickets, transfers, assistant services for DA tariff and create Word documents, Excel spreadsheets and TS master files.
• Manage internal costing and operation sheets for more efficient operational procedures.
• Manage product portfolio descriptions and images (packages, excursions, and transfers) and update on SharePoint and TS.
• Manage supplier contact list and contract folders.
• Support Business Development opportunities, create & update itineraries and ad-hoc quotations for clients based on their requests.
• Handle client specific product related inquiries.
• Support with all ad-hoc hotel & supplier contract queries and group series requests.
• Support with Agent Hub product and tool update requirements.
• Prepare product presentations and support the sales and reservations teams with the delivery of product collateral.
• Conduct internal trainings and workshops as necessary.
• Support with supplier management inclusive of quality control (checklists and audits).
• Ensure products and services fulfil sustainability and accessibility standards and suppliers are trained on sustainable practices.
• Assist with Sustainability certification requirements.
• Any ad-hoc tasks assigned by department manager if commercially viable to support business development opportunities.
• Coaching and training team members on the standard templates and planning sheets.
• Bachelor's Degree or similar related experience, in Tourism or Hospitality Management or similar.
• Experience.
• 3 years of work experience in similar role.
• Understanding of product development, purchasing and pricing in B2B (B2C is a plus).
• Experience with manual excel quotation/loading sheets.
• Knowledge of Travel Products in Thailand and preferable across Southeast Asia destinations.
• Proven ability to manage multiple tasks at a time while paying strict attention to detail.
• Required Skills.
• Strong written and oral communication skills in English.
• Pro-active, self-motivated, highly organised, open-minded and highly flexible.
• Ability to work under pressure.
• Systematic and logical approach to problem solving.
• Comfortable working in multicultural teams serving multicultural clients.
• Computer literacy in Microsoft Office (especially Excel templates).
• At Destination Asia, we believe that diversity enriches our workplace and enhances our ability to.
• deliver exceptional experiences to our clients. We are committed to fostering an inclusive.
• environment where individuals from all backgrounds, abilities, and perspectives are valued and.
• empowered to succeed.
• We actively encourage candidates of all abilities, experiences, and identities to apply for our roles. As.
• part of our commitment to creating equitable opportunities, we work to ensure that our hiring.
• processes are accessible and that our workplace is supportive and accommodating for everyone.
• Join us in building a diverse and inclusive team that reflects the global communities we serve.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Good Communication Skills, Recruitment, YouTube, English

ประเภทงาน:

งานประจำ

• Proactively find, exploit, and document real-world vulnerabilities, prioritizing external (internet-facing) attack paths, then internal ones.
• Discover these issues before attackers do, with working proofs of concept and demonstrated impact.
• Build autonomous agents that hunt, attack, and iterate on the fly by interacting with AI models and tools.
• Use and develop AI-driven offensive workflows (multi-model setups, tool-calling, notebooks, orchestration) for continuous hunting.
• Apply deep offensive security skills (API abuse, authentication and access control, secrets, misconfiguration, red teaming) with AI in the loop.
• Produce CVE-quality research outcomes and drive findings through to engineering fixes.
• Design, execute, and document jailbreaks, prompt injection attacks, model evasion, data exfiltration, and other offensive techniques against AI systems.
• Assess and attempt to compromise Model Context Protocol (MCP)-based systems and other tool-calling / plugin ecosystems.
• Build and automate security testing workflows involving multiple models, APIs, and tools (e.g., Jupyter notebooks, orchestration frameworks).
• Perform offensive security testing and red teaming of AI-driven products, including API manipulation and integration abuse.
• Research security weaknesses in models and the infrastructure around them.
• Contribute to in-house guardrail design: define, implement, and test safety and security guardrails for models and AI automations.
• Propose and evaluate defensive controls: input/output filtering, policy enforcement, monitoring, anomaly detection, and non-AI controls to secure AI systems.
• Translate research findings into practical engineering requirements and collaborate closely with product and engineering teams to implement fixes and mitigations.
• Work with multiple teams, explain risk and impact clearly, and present findings to different teams and C-level stakeholders.
• Produce clear technical documentation, proof-of-concepts, and knowledge sharing on AI security practices and new attack/defense techniques.
• Must have.
• Bachelor's in Computer Science or related degree.
• 2-7 years in offensive cybersecurity.
• Published CVE(s).
• Strong offensive security knowledge: API security testing and manipulation; prior red teaming, penetration testing, or adversarial testing.
• Hands-on jailbreak experience (prompt injection, role confusion, data leakage, safety bypasses, and similar).
• Ability to work with multiple teams, explain risk and impact, and present to different teams and C-level stakeholders.
• Good communication skills in English.
• Experience handling and maintaining production-level code.
• Strongly recommended.
• Proven exploits or write-ups that used AI (models/agents) to find or exploit bugs.
• Experience building autonomous agents that interact with AI to attack or test systems on the fly.
• Already using AI in day-to-day offensive work to find bugs, and comfortable with that shift.
• Bug bounty / HackerOne or similar track record.
• Conference presentations.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.