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āļāļąāļāđāļŦāļĨāļāđāļĢāļāļđāđāļĄāđāļāļāļāļāļļāļ
AI āļāļāļāđāļĢāļēāļāļ°āļāđāļēāļāđāļŦāđ āđāļĨāđāļ§āļŦāļēāļāļēāļāļāļĩāđāđāļāđāļŠāļģāļŦāļĢāļąāļāļāļļāļ
āļāļąāļāđāļŦāļĨāļāđāļĢāļāļđāđāļĄāđāļāļąāļāļĐāļ°:
Enthusiastic
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Customer Experience & Privilege Program Management.
- Manage end-to-end customer privilege programs, including redemption, fulfillment, partner settlement, and service delivery.
- Monitor and analyze customer interactions, feedback, and usage patterns to continuously improve usability, satisfaction, and service excellence.
- Resolve customer issues proactively and drive continuous enhancements in customer experience.
- Ensure all privilege offerings align with the lifestyle needs and expectations of HNWI/UHNWI segments.
- Privilege Development & Campaign Management.
- Develop and manage customer privileges, financial benefits, and engagement campaigns to enhance customer value and loyalty.
- Support the design and rollout of new privilege campaigns and promotional initiatives with consistent execution across channels.
- Research market trends and competitor offerings to identify opportunities for innovative and differentiated privilege propositions.
- Propose enhancements to existing privilege programs to maintain competitiveness and relevance.
- Technology Integration & Data Optimization.
- Collaborate with IT teams to implement and enhance digital solutions supporting privilege systems and customer journeys.
- Leverage customer data analytics platforms to track behavior, measure engagement, and optimize privilege utilization.
- Drive improvements in system capabilities to enhance operational efficiency and user experience.
- Stakeholder & Partnership Management.
- Coordinate closely with internal stakeholders (Operations, Marketing, Customer Service, IT), card schemes, and external partners to deliver privilege programs and strategic initiatives.
- Build and maintain strong partnerships to support program growth, service quality, and business objectives.
- Ensure seamless execution across all touchpoints through effective cross-functional collaboration.
- Communication & Governance.
- Plan and manage privilege communications across customer touchpoints to drive awareness, engagement, and program utilization.
- Review all customer-facing materials, communications, and marketing content to ensure accuracy, consistency, and compliance.
- Performance Management & Financial Control.
- Monitor and control privilege-related budgets, ensuring cost efficiency and optimal resource allocation.
- Conduct post-campaign evaluations to assess program effectiveness and ROI.
- Regularly report on key performance metrics, customer insights, and program outcomes to inform strategic decision-making.
- We're committed to bringing passion and customer focus to the business.
- If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- āļĢāļąāļāđāļĨāļ°āļāļĢāļ§āļāļŠāļāļāļāđāļāļĄāļđāļĨāļāļēāļĢāđāļāļĨāļĄāļāļĢāļ°āļāļąāļāļĢāļāļĒāļāļāđāļāļēāļāļĨāļđāļāļāđāļēāļāļēāļāđāļāļĢāļĻāļąāļāļāđ āļāļĩāđāļĄāļĨ āļŦāļĢāļ·āļāđāļāļĨāļāļāļāļĢāđāļĄāļāļāļāđāļĨāļāđ.
- āļāļĢāļ°āđāļĄāļīāļāļāđāļāļĄāļđāļĨāđāļāļ·āđāļāļāļāđāļāļāļāļāļāļēāļĢāđāļāļĨāļĄāđāļŦāđāļāļĢāļāļāđāļ§āļāđāļĨāļ°āļāļđāļāļāđāļāļ.
- āļĄāļāļāļŦāļĄāļēāļĒāđāļĨāļ°āļŠāđāļāļāđāļāđāļāļĨāļĄāđāļāļĒāļąāļāđāļāđāļēāļŦāļāđāļēāļāļĩāđāļāļĢāļ°āđāļĄāļīāļāļāļ§āļēāļĄāđāļŠāļĩāļĒāļŦāļēāļĒ āļāļđāđāļāđāļāļĄāļĢāļ āļŦāļĢāļ·āļāđāļāđāļēāļŦāļāđāļēāļāļĩāđāļ āļēāļāļŠāļāļēāļĄāļāļĩāđāđāļŦāļĄāļēāļ°āļŠāļĄāļāļēāļĄāļāļ·āđāļāļāļĩāđ āļāļĢāļ°āđāļ āļāđāļāļĨāļĄ āđāļĨāļ°āļāļĢāļīāļĄāļēāļāļāļēāļ.
- āļāļĢāļ°āļŠāļēāļāļāļēāļāļāļąāļāļĨāļđāļāļāđāļē āļāļđāđāļāđāļāļĄāļĢāļ āđāļĨāļ°āļāļĩāļĄāļāļēāļāļ āļēāļĒāđāļ āđāļāļ·āđāļāđāļŦāđāļāļĢāļ°āļāļ§āļāļāļēāļĢāđāļāļĨāļĄāđāļāđāļāđāļāļāļĒāđāļēāļāļĢāļ§āļāđāļĢāđāļ§āđāļĨāļ°āļĄāļĩāļāļĢāļ°āļŠāļīāļāļāļīāļ āļēāļ.
- āļāļīāļāļāļēāļĄāļŠāļāļēāļāļ°āļāļēāļĢāđāļāļĨāļĄāđāļĨāļ°āđāļāđāļāļāļ§āļēāļĄāļāļ·āļāļŦāļāđāļēāđāļŦāđāļĨāļđāļāļāđāļēāđāļĨāļ°āļāļđāđāđāļāļĩāđāļĒāļ§āļāđāļāļāļāļĢāļēāļāļāļĒāđāļēāļāļŠāļĄāđāļģāđāļŠāļĄāļ.
- āļāļąāļāļāļķāļāļāđāļāļĄāļđāļĨāļāļēāļĢāļāļąāļāļāļēāļĢāđāļĨāļ°āļāļēāļĢāļāļīāļāļāđāļāļŠāļ·āđāļāļŠāļēāļĢāļāļąāđāļāļŦāļĄāļāļĨāļāđāļāļĢāļ°āļāļāļāļąāļāļāļēāļĢāđāļāļĨāļĄāļāļĒāđāļēāļāļāļđāļāļāđāļāļ.
- āļŠāđāļāļāđāļāļāļĢāļāļĩāļāļĩāđāļāļąāļāļāđāļāļāļŦāļĢāļ·āļāđāļĢāđāļāļāđāļ§āļāđāļŦāđāļāļąāļāļŦāļąāļ§āļŦāļāđāļēāļāļēāļāļŦāļĢāļ·āļāļāļĩāļĄāļāļēāļāđāļāļāļēāļ°āļāļēāļāļāļēāļĄāļāļ§āļēāļĄāđāļŦāļĄāļēāļ°āļŠāļĄ.
- āļāļāļīāļāļąāļāļīāļāļēāļāđāļŦāđāļŠāļāļāļāļĨāđāļāļāļāļąāļāļāđāļĒāļāļēāļĒāļāļĢāļīāļĐāļąāļ āļāđāļāļāļģāļŦāļāļāļāļēāļāļāļāļŦāļĄāļēāļĒ āđāļĨāļ°āļāđāļāļāļāļĨāļāļāļēāļĢāđāļŦāđāļāļĢāļīāļāļēāļĢ.
- āļ§āļļāļāļīāļāļēāļĢāļĻāļķāļāļĐāļēāļĢāļ°āļāļąāļāļāļĢāļīāļāļāļēāļāļĢāļĩ āļŦāļēāļāļĄāļĩāļāļ§āļēāļĄāļĢāļđāđāļāđāļēāļāļāļĢāļ°āļāļąāļāļ āļąāļĒāļŦāļĢāļ·āļāļāļĢāļīāļāļēāļĢāļĨāļđāļāļāđāļēāļāļ°āđāļāđāļĢāļąāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ.
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāđāļēāļāļāļēāļĢāļāļąāļāļāļēāļĢāđāļāļĨāļĄāļŦāļĢāļ·āļāļāļĢāļīāļāļēāļĢāļĨāļđāļāļāđāļēāļāļ°āđāļāđāļĢāļąāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ.
- āļĄāļĩāļāļąāļāļĐāļ°āļāļēāļĢāļāļąāļāļāļēāļĢāđāļĨāļ°āļāļģāļāļēāļāļŦāļĨāļēāļĒāļāļĒāđāļēāļāļāļĢāđāļāļĄāļāļąāļāđāļāđāļāļĩ.
- āļĄāļĩāļāļąāļāļĐāļ°āļāļēāļĢāļŠāļ·āđāļāļŠāļēāļĢāđāļĨāļ°āļĄāļāļļāļĐāļĒāļŠāļąāļĄāļāļąāļāļāđāļāļĩāđāļāļĩāđāļĒāļĩāđāļĒāļĄ.
- āļŠāļēāļĄāļēāļĢāļāđāļāđāđāļāļĢāđāļāļĢāļĄāļāļąāļāļāļēāļĢāđāļāļĨāļĄāđāļĨāļ°āđāļāļĢāđāļāļĢāļĄāļŠāļģāļāļąāļāļāļēāļāļāļ·āđāļāļāļēāļāđāļāđ.
- āļŠāļēāļĄāļēāļĢāļāļāļģāļāļēāļāļ āļēāļĒāđāļāđāļāļ§āļēāļĄāļāļāļāļąāļāđāļĨāļ°āļĢāļąāļāļĄāļ·āļāļāļąāļāļāļĢāļīāļĄāļēāļāļāļēāļāļāļĩāđāļĄāļēāļāđāļāđ.
āļāļąāļāļĐāļ°:
Enthusiastic
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- āļāļģāđāļāļīāļāļāļēāļĢāļāļĢāļ§āļāļŠāļāļāļāļ·āđāļāļāļĩāđāđāļĄāļ·āđāļāļĄāļĩāđāļāļĢāļāļāļēāļĢāđāļŦāļĄāđāļāđāļāļāđāļĢāļīāđāļĄāļāļāļāđāļāļāđāļāļāđāļāļĨāļ.
- āļāļāļāļ°āļāļąāļāļāļđāđāđāļāļĩāđāļĒāļ§āļāđāļāļāđāļāļ·āđāļāļĢāļąāļāļāļąāļāļāļēāļĢāļāļĢāļĩāļāđāļāļ§āļāļīāļāļāļēāļĢāļāļāļāđāļāļ.
- āļāļąāļāļāļģāļāļĢāļ°āļĄāļēāļāļāļēāļĢāļāđāļēāđāļāđāļāđāļēāļĒāļāļāļāđāļāļĢāļāļāļēāļĢāļāļēāļĄāļāļēāļĢāļāļĢāļĩāļāđāļĨāļ°āļāđāļāļāļģāļŦāļāļ.
- āļāļĢāļ§āļāļŠāļāļāđāļŦāđāđāļāđāđāļāļ§āđāļēāđāļāļāđāļāļĨāļāđāļāđāļĢāļąāļāļāļēāļĢāļĨāļāļāļēāļĄāļāļāļļāļĄāļąāļāļīāļāļēāļāļāļđāđāđāļāđāļāļēāļāļ āļēāļĒāđāļāļĢāļ°āļĒāļ°āđāļ§āļĨāļēāļāļĩāđāļāļģāļŦāļāļ āđāļāļĒāļāđāļāļāđāļŦāđāļāļđāđāđāļāđāļāļēāļāļĨāļāļāļēāļĄāļāļāļļāļĄāļąāļāļīāļāļąāđāļāđāļāļāđāļāļĨāļāđāļĨāļ°āļ āļēāļ 3 āļĄāļīāļāļīāļāđāļāļāļāļģāđāļāļīāļāļāļēāļĢāđāļ āđ.
- āļāļ§āļāļāļļāļĄāļāļēāļāļāļāļāđāļāļāļŠāļāļēāļāļąāļāļĒāļāļĢāļĢāļĄāđāļĨāļ°āļāļēāļĢāļāļĢāļīāļŦāļēāļĢāļāļąāļāļāļēāļĢāļāļēāļāļāđāļāļŠāļĢāđāļēāļāļāļāļāđāļāļĢāļāļāļēāļĢ āļĢāļ§āļĄāļāļķāļāļāļĢāļ°āļŠāļēāļāļāļēāļāļāļąāļāļāļĩāļĄāļ§āļīāļĻāļ§āļāļĢāļĢāļĄāđāļĨāļ°āļāļąāļāļāļĨāļēāļĒāđāļāļāļĢāđāļ āļēāļĒāļāļāļ.
- āļāļģāļŦāļāđāļēāļāļĩāđāđāļāđāļ Project Manager āđāļŦāđāļāđāļāļāļģāļŦāļāļāđāļĨāļ°āļŠāđāļāļāļŠāļģāļŦāļĢāļąāļāļāļēāļĢāļāļąāļāļāļģāļāļāļāļĢāļ°āļĄāļēāļ āļāļĢāļ°āļāļ§āļāļāļēāļĢāļāļąāļāļāļ·āđāļ āļĢāļ§āļĄāļāļķāļāđāļāļŠāļąāđāļāļāļ·āđāļāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļāļāļąāļāļāļēāļāļāļāļāđāļāļ.
- āļāļĢāļīāļāļēāļĢāļāļēāļāļēāļĢāđāļĨāļ°āļāļēāļĢāļāļąāļāļāļēāļĢāļāļ·āđāļāļāļĩāđāļŠāļģāļŦāļĢāļąāļāļāļēāļĢāđāļāļĨāļĩāđāļĒāļāđāļāļĨāļāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļāļāļąāļāđāļāļāļāļļāļĢāļāļīāļāļāļāļāļāļēāļ.
- āļāļēāļĢāļāļđāđāļĨāđāļĨāļ°āļāļģāļĢāļļāļāļĢāļąāļāļĐāļēāļāļēāļāļēāļĢāļŠāļģāļŦāļĢāļąāļāļŠāļāļēāļāļāļĩāđāļāļāļāļŠāļēāļāļē SCB.
- We're committed to bringing passion and customer focus to the business.
- If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.
āļāļąāļāļĐāļ°:
Enthusiastic
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- āļāļīāļāļāļēāļĄāļāđāļāļĄāļđāļĨāļāļēāļĢāđāļāļĨāļĩāđāļĒāļāđāļāļĨāļ/āđāļāđāđāļāļāļāđāļāļāļāđ āđāļĨāļ°āļŠāļ·āđāļāļŠāļēāļĢāļāļąāļāļŦāļāđāļ§āļĒāļāļēāļāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ.
- āļĻāļķāļāļĐāļēāļāļāļŦāļĄāļēāļĒ āļāļāđāļāļāļāđ āļāđāļāļāļąāļāļāļąāļ āļĄāļēāļāļĢāļāļēāļ āđāļĨāļ°āđāļāļ§āļāļāļīāļāļąāļāļīāļāđāļēāļāđāļāļāđāļāđāļĨāļĒāļĩāļŠāļēāļĢāļŠāļāđāļāļĻāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļāļāļąāļāļāļāļēāļāļēāļĢāđāļāļ·āđāļāļāļģāļŦāļāļāđāļāļ§āļāļēāļ āļŦāļĢāļ·āļāļ§āļēāļāļŦāļĨāļąāļāđāļāļāļāđ āļāļāļĢāļ°āđāļāļĩāļĒāļ āļāļēāļĢāļāļāļīāļāļąāļāļīāļāļēāļāļ āļēāļĒāđāļāļāļāļēāļāļēāļĢāđāļŦāđāđāļāđāļāđāļāļāļēāļĄāđāļāļāļāđāļāļēāļāļāļēāļĢāļāļģāļŦāļāļ.
- āļāļāļāļ§āļāļĢāļ°āđāļāļĩāļĒāļ āļāļđāđāļĄāļ·āļ āļāđāļĒāļāļēāļĒ āļāļģāļŠāļąāđāļ āđāļĨāļ° Procedure āļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļāļāļąāļāđāļāļāđāļāđāļĨāļĒāļĩāļŠāļēāļĢāļŠāļāđāļāļĻāđāļŦāđāļŠāļāļāļāļĨāđāļāļāļāļąāļāļāļāđāļāļāļāđāļāļģāļāļąāļāļāļđāđāļĨāļāļĩāđāļĄāļĩāļāļēāļĢāļāļĢāļąāļāļāļĢāļļāļ āđāļĨāļ°āđāļāļ§āļāļāļīāļāļąāļāļīāļāļāļāļ āļēāļāļāļļāļĢāļāļīāļ.
- āđāļāđāļāļāļĩāđāļāļĢāļķāļāļĐāļē āđāļŦāđāļāđāļāđāļāļ°āļāļģāļāļēāļĢāļāļāļīāļāļąāļāļīāļāļēāļāļāđāļēāļāđāļāļāđāļāđāļĨāļĒāļĩāļŠāļēāļĢāļŠāļāđāļāļĻāđāļāđāļŦāļāđāļ§āļĒāļāļēāļ IT āđāļĨāļ°āļŦāļāđāļ§āļĒāļāļēāļāļ āļēāļĒāđāļāļāļāļēāļāļēāļĢāđāļāļĩāđāļĒāļ§āļāļąāļāļāļēāļĢāļāļāļīāļāļąāļāļīāļāļēāļĄāļŦāļĨāļąāļāđāļāļāļāđāđāļĨāļ°āļāļģāļŠāļąāđāļāļāļēāļāļāļēāļĢ.
- āļāļģāļŦāļāļāđāļāļāđāļĨāļ°āļāļģāđāļāļīāļāļāļēāļĢāļŠāļāļāļāļēāļāļāļēāļĢāļāļāļīāļāļąāļāļīāļāļēāļāļāđāļēāļāļāļāđāļāļāļāđāļāđāļēāļāđāļāļāđāļāđāļĨāļĒāļĩāļŠāļēāļĢāļŠāļāđāļāļĻāļāļēāļĄāļāļĩāđāđāļāđāļĢāļąāļāļāļāļļāļĄāļąāļāļīāļāļēāļāļāļđāđāļāļĢāļīāļŦāļēāļĢ.
- āļāļĢāļ°āļŠāļēāļāļāļēāļāļāļąāļāļŦāļāđāļ§āļĒāļāļēāļāļāļģāļāļąāļāļāļđāđāļĨ āđāļāđāđāļāđ āļāļāļ. āļŠāļāļĄāļ. āđāļĨāļ° āļŠāļāļāļ. āđāļāļāļēāļĢāđāļāđāļēāļāļĢāļ§āļāļŠāļāļāļāļēāļĢāļāļāļīāļāļąāļāļīāļāļēāļĄāļāļāđāļāļāļāđāļāđāļēāļāđāļāļāđāļāđāļĨāļĒāļĩāļŠāļēāļĢāļŠāļāđāļāļĻāđāļāļ·āđāļāļŠāļāļąāļāļŠāļāļļāļāļāļēāļĢāļāļĢāļ§āļāļŠāļāļāļāļąāđāļ Onsite / Offsite āļāļĨāļāļāļāļāļāļĢāļ°āļŠāļēāļāļāļąāļāļŦāļāđāļ§āļĒāļāļēāļāļ āļēāļĒāđāļāļāļāļēāļāļēāļĢāđāļāļ·āđāļāļĢāļ§āļāļĢāļ§āļĄāļāđāļāļĄāļđāļĨāļāļģāļŠāđāļāļŦāļāđāļ§āļĒāļāļēāļāļāļģāļāļąāļāļāļđāđāļĨ āļĢāļ§āļĄāļāļąāđāļāļāļąāļāļāļģāđāļāļāļŠāļēāļĢāļŠāļĢāļļāļāļāļĨāļāļēāļĢāļāļĢāļ§āļāļŠāļāļāđāļŠāļāļāļāļāļ°āļāļĢāļĢāļĄāļāļēāļĢāļāđāļēāļāđ.
- āđāļāđāļāļāļāļ°āļāļģāļāļēāļāļāđāļēāļ IT āđāļāļāļēāļĢāđāļŦāđāļāļģāļāļĢāļķāļāļĐāļēāđāļāļāļāđāļāļēāļāļāļēāļĢāļāđāļēāļāđāļāļāđāļāđāļĨāļĒāļĩāļŠāļēāļĢāļŠāļāđāļāļĻāļāļąāļāļŦāļāđāļ§āļĒāļāļēāļ IT āđāļĨāļ°āļŦāļāđāļ§āļĒāļāļēāļāļ āļēāļĒāđāļāļāļāļēāļāļēāļĢ āđāļāđāļ IT Third Party, AIWG, Pent-Test.
- āđāļāđāļāļāļđāđāļāļĢāļ°āļŠāļēāļāļāļēāļāļŦāļĨāļąāļāļāļąāļāļŦāļāđāļ§āļĒāļāļēāļāļāļģāļāļąāļāļāļđāđāļĨ āđāļĨāļ°āļŦāļāđāļ§āļĒāļāļēāļāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļāđāļāļāļēāļĢāļŦāļēāļĢāļ·āļ āļāļēāļĢāļāđāļāļāļāļąāļ āļāļēāļĢāļāļāļāļāļļāļāļēāļ āļāļēāļĢāļĢāļēāļĒāļāļēāļāļāđāļēāļāđ.
- āļāļāļāļēāļĢāļĻāļķāļāļĐāļēāļĢāļ°āļāļąāļāļāļĢāļīāļāļāļēāļāļĢāļĩ āļŠāļēāļāļēāļāļāļĄāļāļīāļ§āđāļāļāļĢāđ āļŦāļĢāļ·āļāļŠāļēāļāļēāđāļāļāđāļāđāļĨāļĒāļĩāļŠāļēāļĢāļŠāļāđāļāļĻ āļŦāļĢāļ·āļāļŠāļēāļāļēāļāļ·āđāļāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļāļāļąāļāļāļļāļĢāļāļīāļāļāļāļēāļāļēāļĢāļāļēāļāļīāļāļĒāđ.
- āļĄāļĩāļāļ§āļēāļĄāļĢāļđāđ āđāļĨāļ°āļāļĢāļ°āļŠāļāļāļēāļĢāļāđāđāļāļĩāđāļĒāļ§āļāļąāļāļāļāđāļāļāļāđāļāđāļēāļāđāļāļāđāļāđāļĨāļĒāļĩāļŠāļēāļĢāļŠāļāđāļāļĻ āđāļāđāđāļāđ āļāļ§āļēāļĄāļĢāļđāđāļāđāļēāļāļāļāđāļāļāļāđ āđāļĨāļ°āļāļ§āļēāļĄāļĢāļđāđāļāđāļēāļāļĢāļ°āļāļāļāļēāļāļāđāļēāļ āđ āļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ āđāļĄāđāļāđāļāļĒāļāļ§āđāļē 5 āļāļĩ.
- āļŠāļēāļĄāļēāļĢāļāļŠāļ·āđāļāļŠāļēāļĢāļ āļēāļĐāļēāļāļąāļāļāļĪāļĐāđāļāđāļĢāļ°āļāļąāļāļāļēāļāļāļĨāļēāļāļāļķāļāļāļĩ.
- āļĄāļĩāļāļ§āļēāļĄāļĢāļđāđāđāļāļĩāđāļĒāļ§āļāļąāļ Feature āļāļāļāļāļĨāļīāļāļ āļąāļāļāđāļāļēāļāļāļēāļĢāđāļāļīāļāļāļāļāļāļļāļĢāļāļīāļāļāļāļēāļāļēāļĢāļāļĢāļ°āđāļ āļāļāđāļēāļ āđ.
- āļŠāļēāļĄāļēāļĢāļāļāļģāļāļēāļāļĢāđāļ§āļĄāļāļąāļāļāļļāļāļāļĨāļāļ·āđāļ āļŦāļĢāļ·āļāļŦāļāđāļ§āļĒāļāļēāļāļāļ·āđāļāđāļāđāđāļāđāļāļāļĒāđāļēāļāļāļĩ.
- āļĄāļĩāļāļąāļāļĐāļ°āđāļāļāļēāļĢāđāļāļĢāļāļēāļāđāļāļĢāļāļ āļŠāļēāļĄāļēāļĢāļāđāļŦāđāļāļ§āļēāļĄāđāļŦāđāļāđāļāļāļĩāđāļāļĢāļ°āļāļļāļĄāđāļāđ.
- āļŦāļēāļāļĄāļĩāļāļ§āļēāļĄāļĢāļđāđāđāļāļāļēāļĢ Coding program āđāļāļ·āđāļāļāļķāļāļāđāļāļĄāļđāļĨ āļŦāļĢāļ·āļ AI āļāļ°āļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļĢāļāļĩāļāļīāđāļĻāļĐ.
- We're committed to bringing passion and customer focus to the business.
- If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.
āļāļąāļāļĐāļ°:
Enthusiastic
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- If you are an active SCB employee, please apply through Workday by searching "Find Jobs".
- If this is your first time applying you will need to create a candidate account when you click on apply.
- We're committed to bringing passion and customer focus to the business.
- If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.
āļāļąāļāļĐāļ°:
Negotiation, Recruitment
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Assess and settle individual health insurance claims arising from policies in force.
- Make recommendations and guidelines to individual health insurance claims.
- Liaise with solicitors and other third parties during investigation and negotiation to seek guidance on the course of action that serves the best interest of AIA.
- Process all individual health insurance claims documents timely.
- Answer inquires relating to claims processing.
- Responsible for other relating tasks as assigned to align with business policy and build long term business growth.
- Explore opportunity to improve work flow and build healthy environment.
- Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
- In accordance with recruitment policy and hiring standard of AIA (Thailand) Company Limited, after completing the selection process, you are required for criminal background check before joining the company. Your criminal record information will be retained according to the PDPA policy of the company. As per attached link.
- https://www.aia.co.th/th/about-aia/privacy/candidate.
- Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
- You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
āļāļąāļāļĐāļ°:
Product Development, Recruitment
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Provide professional guidance, medical advice and relevant training to product development, underwriting and claims colleagues.
- Develop and implement AIA's healthcare programmes.
- Work with medical and wellness suppliers to support AIA healthcare programmes.
- May manage rehabilitation cases by assessing claimant's needs, developing rehabilitation plans, and arranging relevant services.
- Responsible for other relating tasks as assigned to align with business policy and build long term business growth.
- Explore opportunity to improve work flow and build healthy environment.
- Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
- In accordance with recruitment policy and hiring standard of AIA (Thailand) Company Limited, after completing the selection process, you are required for criminal background check before joining the company. Your criminal record information will be retained according to the PDPA policy of the company. As per attached link.
- https://www.aia.co.th/th/about-aia/privacy/candidate.
- Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
- You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
āļāļąāļāļĐāļ°:
Recruitment, Leadership Skill, Teamwork, English, Thai
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Verify the accuracy and completeness of medical claims and supporting documents submitted via fax and other channels.
- Review and assess claims in accordance with company guidelines and quality standards.
- Send emails and faxes to customers and healthcare providers to confirm document receipt and obtain additional information when required.
- Organise, maintain, and manage claim documentation efficiently and accurately.
- Prepare monthly reports and ensure data accuracy before submission to clients.
- Handle inbound calls professionally from customers, hospitals, clinics, and healthcare providers.
- Maintain high standards of service quality and compliance throughout the claims assessment process.
- Collaborate with internal teams to resolve claim queries and support continuous process improvement.
- What You'll Bring.
- Bachelor's Degree in Nursing.
- Active Registered Nurse (RN) licence.
- Experience in a hospital or clinical setting is preferred - fresh nursing graduates with an active RN licence are encouraged to apply.
- Previous experience in insurance claims, medical claims assessment, or fax claims processing is highly preferred but not required.
- Good command of English, both written and spoken.
- Strong attention to detail and organisational skills.
- Proficient in Microsoft Word and Excel.
- Positive attitude with strong teamwork and customer service skills.
- Comfortable working with digital claims platforms, AI-assisted document review tools, or automated workflow systems - prior experience is an advantage.
- Openness to adopting AI-powered tools for claims triage, data extraction, and quality checking is a plus.
- Familiarity with data privacy principles and responsible handling of patient information in digital environments.
- What We Offer.
- Hybrid working arrangement - CityLink Building, Petchaburi 35, Bangkok, with flexibility to work from home.
- Competitive salary - negotiable based on experience.
- Health and medical coverage.
- Provident fund contribution.
- Annual leave in line with Thai labour standards, plus additional company leave.
- A clear career pathway into the insurance and healthcare industry - with access to Allianz's global learning and development resources.
- Work Well programmes to support your health, wellbeing, and work-life balance.
- Allianz Partners Thailand (AWP Services (Thailand) Co., Ltd.) is part of Allianz Partners - a world leader in B2B2C insurance and assistance operating across 76 countries. Part of the Allianz Group, trusted by over 125 million customers in 70+ countries, our Bangkok team delivers travel, health, and lifestyle protection solutions to customers across the region. We are committed to building an inclusive workplace where every person feels valued, supported, and empowered to grow.
- At Allianz Partners, Artificial Intelligence (AI) is transforming service delivery and innovation. By leveraging Business Intelligence and Data Analytics, we enhance strategic decision-making and customer experiences. Our commitment to Ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while Emerging Technologies and Generative AI drive industry leadership and new opportunities. With robust Information Security Management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.
- 106786 | Customer Services & Claims | Professional | Allianz Partners | Full-Time | Permanent.
- Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
- Join us. Let's care for tomorrow.
- To Recruitment Agencies.
- We have an in-house recruitment team that focuses on sourcing great candidates directly. Therefore, we do not accept unsolicited resumes from agencies or search firm recruiters. When we do work with recruitment agencies, that engagement is formalized by a contract. Fees will only be paid when such a contract is in place. Without a contract, we will not accept invoices related to unsolicited resumes, even if the candidate is ultimately hired. Please do not contact hiring managers directly.
āļāļąāļāļĐāļ°:
System Security, Recruitment
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Develop AIA's information technology security procedures and overall cyber security framework.
- Evaluate, test, recommend, coordinate, monitor and maintain IT security policies, procedures and systems including access management for both hardware and software.
- Design, implement and troubleshoot various information systems and cyber security software to identify security risks and exposures.
- Determine the causes of security violations and suggest procedures to halt future incidents.
- Conduct evaluation and testing of hardware and software for possible impact on system security.
- Investigate and resolve security incidents such as intrusion, frauds, cyber attacks or data leakage.
- Responsible for other relating tasks as assigned to align with business policy and build long term business growth.
- Explore opportunity to improve work flow and build healthy environment.
- Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
- In accordance with recruitment policy and hiring standard of AIA (Thailand) Company Limited, after completing the selection process, you are required for criminal background check before joining the company. Your criminal record information will be retained according to the PDPA policy of the company. As per attached link.
- https://www.aia.co.th/th/about-aia/privacy/candidate.
- Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
- You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
āļāļąāļāļĐāļ°:
Recruitment, Leadership Skill, Teamwork, English, Thai
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Review and assess claims in accordance with company guidelines and quality standards.
- Send emails and faxes to customers and healthcare providers to confirm document receipt and obtain additional information when required.
- Organise, maintain, and manage claim documentation efficiently and accurately.
- Prepare monthly reports and ensure data accuracy before submission to clients.
- Handle inbound calls professionally from customers, hospitals, clinics, and healthcare providers.
- Maintain high standards of service quality and compliance throughout the claims assessment process.
- Collaborate with internal teams to resolve claim queries and support continuous process improvement.
- What You'll Bring.
- Bachelor's Degree in Nursing.
- Active Registered Nurse (RN) licence.
- Experience in a hospital or clinical setting is preferred - fresh nursing graduates with an active RN licence are encouraged to apply.
- Previous experience in insurance claims, medical claims assessment, or fax claims processing is highly preferred but not required.
- Good command of English, both written and spoken.
- Strong attention to detail and organisational skills.
- Proficient in Microsoft Word and Excel.
- Positive attitude with strong teamwork and customer service skills.
- Comfortable working with digital claims platforms, AI-assisted document review tools, or automated workflow systems - prior experience is an advantage.
- Openness to adopting AI-powered tools for claims triage, data extraction, and quality checking is a plus.
- Familiarity with data privacy principles and responsible handling of patient information in digital environments.
- What We Offer.
- Hybrid working arrangement - CityLink Building, Petchaburi 35, Bangkok, with flexibility to work from home.
- Competitive salary - negotiable based on experience.
- Health and medical coverage.
- Provident fund contribution.
- Annual leave in line with Thai labour standards, plus additional company leave.
- A clear career pathway into the insurance and healthcare industry - with access to Allianz's global learning and development resources.
- Work Well programmes to support your health, wellbeing, and work-life balance.
- Allianz Partners Thailand (AWP Services (Thailand) Co., Ltd.) is part of Allianz Partners - a world leader in B2B2C insurance and assistance operating across 76 countries. Part of the Allianz Group, trusted by over 125 million customers in 70+ countries, our Bangkok team delivers travel, health, and lifestyle protection solutions to customers across the region. We are committed to building an inclusive workplace where every person feels valued, supported, and empowered to grow.
- At Allianz Partners, Artificial Intelligence (AI) is transforming service delivery and innovation. By leveraging Business Intelligence and Data Analytics, we enhance strategic decision-making and customer experiences. Our commitment to Ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while Emerging Technologies and Generative AI drive industry leadership and new opportunities. With robust Information Security Management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.
- 106786 | Customer Services & Claims | Professional | Allianz Partners | Full-Time | Permanent.
- Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
- Join us. Let's care for tomorrow.
- To Recruitment Agencies.
- We have an in-house recruitment team that focuses on sourcing great candidates directly. Therefore, we do not accept unsolicited resumes from agencies or search firm recruiters. When we do work with recruitment agencies, that engagement is formalized by a contract. Fees will only be paid when such a contract is in place. Without a contract, we will not accept invoices related to unsolicited resumes, even if the candidate is ultimately hired. Please do not contact hiring managers directly.

āļāļąāļāđāļŦāļĨāļāđāļĢāļāļđāđāļĄāđāļāļāļāļāļļāļ
AI āļāļāļāđāļĢāļēāļāļ°āļāđāļēāļāđāļŦāđ āđāļĨāđāļ§āļŦāļēāļāļēāļāļāļĩāđāđāļāđāļŠāļģāļŦāļĢāļąāļāļāļļāļ
āļāļąāļāđāļŦāļĨāļāđāļĢāļāļđāđāļĄāđāļāļąāļāļĐāļ°:
Data Analysis
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Document Verification: Verify claim documents via fax/email for correctness and completeness.
- Claims Assessment: Examine policy status, coverage conditions, exclusions, and approve claims within authorized limits.
- Medical Knowledge Application: Record data and screen for medical necessity in patient care.
- Coordination & Follow-up: Coordinate and follow-up with documents/additional information from internal and external units, and network hospitals.
- Documentation & Communication: Log review history and communicate approval decisions to policyholders and stakeholders.
- Bachelor's degree in Nursing, Public Health, or related field.
- Strong coordination and communication skills (insurance experience valued).
- Responsibility and ability to manage multiple tasks systematically.
- Basic data analysis and reporting capabilities.
- Openness to learning new technologies, including AI tools for workflow improvement.
āļāļąāļāļĐāļ°:
English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Accident notifying and dispatching surveyor.
- Customer verification.
- Providing coverage details and recommending solution.
- Guiding to use the company website and mobile application usage.
- Escalating to concerned parties as the 2nd tier.
- Entry data on the company database accurately.
- Meet the QC criteria standard.
- Age not over 30 years old.
- Bachelor degree in any field.
- Healthy.
- High discipline.
- Able to work on night shift (rotation).
- Preferable excellent English skills (TOEIC 600+ preferable).
āļāļąāļāļĐāļ°:
Microsoft Office
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- āļĄāļĩāļŠāđāļ§āļāļĢāđāļ§āļĄāđāļāļāļēāļĢāļ§āļēāļāđāļāļāļāļēāļĢāļāļĢāļ§āļāļŠāļāļāļāđāļēāļāđāļāļāđāļāđāļĨāļĒāļĩāđāļĨāļ°āļŠāļēāļĢāļŠāļāđāļāļĻāļāļĢāļ°āļāļģāļāļĩ (IT Audit Plan) āđāļāļĒāļāļīāļāļēāļĢāļāļēāļāļēāļāļāļąāļāļāļąāļĒāđāļŠāļĩāđāļĒāļāļāļāļāđāļāđāļĨāļ°āļāļĢāļ°āļāļ§āļāļāļēāļĢ āđāļāļ·āđāļāļāļģāđāļŠāļāļāļāđāļāļāļāļ°āļāļĢāļĢāļĄāļāļēāļĢāļāļĢāļ§āļāļŠāļāļ (Audit Committee) āļāļīāļāļēāļĢāļāļēāļāļāļļāļĄāļąāļāļī.
- āļĢāļ§āļāļĢāļ§āļĄāļāđāļāļĄāļđāļĨ āļ§āļīāđāļāļĢāļēāļ°āļŦāđ āļĢāđāļ§āļĄāļāļąāļāļāļģāđāļāļāļāļēāļāļāļĢāļ§āļāļŠāļāļāļāđāļēāļāđāļāļāđāļāđāļĨāļĒāļĩāđāļĨāļ°āļŠāļēāļĢāļŠāļāđāļāļĻāļāļĢāļ°āļāļģāļāļĩ (IT Audit Plan) āđāļĨāļ°āđāļāļ§āļāļēāļāļāļēāļĢāļāļĢāļ§āļāļŠāļāļ (Audit Program) āļāļąāļāļŦāļąāļ§āļŦāļāđāļēāļāļĩāļĄ.
- āļāļĢāļ§āļāļŠāļāļāļāļēāļĄāđāļāļāļāļēāļāļāļĢāļ§āļāļŠāļāļāļāļĢāļ°āļāļģāļāļĩ āđāļĨāļ°āļāļąāļāļāļģāļĢāđāļēāļāļĢāļēāļĒāļāļēāļāļŠāļĢāļļāļāļāļĨāļāļēāļĢāļāļĢāļ§āļāļŠāļāļ āļāļĢāđāļāļĄāļāļąāđāļāļāļ§āļāļāļļāļĄ āđāļŦāđāļāļģāđāļāļ°āļāļģ āđāļĨāļ°āļāļīāļāļāļēāļĄāļāļĨ āļāļēāļĢāđāļāđāđāļāļāļĢāļąāļāļāļĢāļļāļāđāļāļāļĩāļĄāļāļēāļāļāļĢāļ§āļāļŠāļāļāđāļŦāđāļĄāļĩāļāļĢāļ°āļŠāļīāļāļāļīāļ āļēāļāđāļĨāļ°āļāļĢāļ°āļŠāļīāļāļāļīāļāļĨ.
- āļāļąāļāļāļģāļĢāđāļēāļāļĢāļēāļĒāļāļēāļāļŠāļĢāļļāļāļāļĨāļāļēāļĢāļāļĢāļ§āļāļŠāļāļāđāļāļ·āđāļāļāļģāđāļŠāļāļāļāđāļāļāļāļ°āļāļĢāļĢāļĄāļāļēāļĢāļāļĢāļ§āļāļŠāļāļāđāļāļ·āđāļāļāļīāļāļēāļĢāļāļēāđāļĨāļ°āļāļīāļāļāļēāļĄāļāļĨāļāļēāļĢāļāļĢāļ§āļāļŠāļāļ (Follow Up) āđāļāļ·āđāļāđāļŦāđāļĄāļąāđāļāđāļāļ§āđāļē āļĄāļĩāļāļēāļĢāļāļĢāļąāļāļāļĢāļļāļāđāļāđāđāļāđāļŦāđāļāļđāļāļāđāļāļāļāļēāļĄāļāļĩāđāđāļāđāđāļŠāļāļāđāļāļ°āļāļēāļĄāļĢāļēāļĒāļāļēāļāļāļĢāļ§āļāļŠāļāļ.
- āđāļŦāđāļāļģāļāļĢāļķāļāļĐāļē āđāļĨāļ°āđāļŠāļāļāđāļāļ°āđāļāļ§āļāļēāļāļāļĢāļąāļāļāļĢāļļāļāđāļāđāđāļ āđāļāļĩāđāļĒāļ§āļāļąāļāļĢāļ°āļāļāļāļēāļĢāļāļ§āļāļāļļāļĄāļ āļēāļĒāđāļāļāđāļēāļāđāļāļāđāļāđāļĨāļĒāļĩāđāļĨāļ°āļŠāļēāļĢāļŠāļāđāļāļĻāđāļĨāļ°āļāļąāđāļāļāļāļāļāļēāļĢāļāļāļīāļāļąāļāļīāļāļēāļāļāļąāļāļŦāļāđāļ§āļĒāļāļēāļāļāđāļēāļāđ āđāļāļ·āđāļāđāļŦāđāļāļđāļāļāđāļāļāļāļēāļĄāļāļāļĢāļ°āđāļāļĩāļĒāļāđāļĨāļ°āļāđāļāļāļģāļŦāļāļāļāļāļāļāļĢāļīāļĐāļąāļāđāļĨāļ°āļŦāļāđāļ§āļĒāļāļēāļāļāļģāļāļąāļ (āļāļāļ .).
- āļāļģāļāļĩāļĄāļāļĢāļ§āļ āļŠāļāļāļāļēāļāļāļēāļ āđāļĨāļ°āđāļŦāđāļāļ§āļēāļĄāđāļŦāđāļāļāļāļāļĢāļēāļĒāļāļēāļāļŠāļĢāļļāļāļāļĨāļāļēāļĢāļāļĢāļ§āļāļŠāļāļāļāļēāļĢāļāļāļīāļāļąāļāļīāļāļēāļāļāļāļāļāđāļēāļĒāļāļēāļāļāđāļēāļāđ āļāļĩāđāļāļĢāļ§āļāļŠāļāļāļāļēāļĄāđāļāļāļāļēāļāļāļĢāļ§āļāļŠāļāļāļāļĢāļ°āļāļģāļāļĩāđāļĨāļ°āļĢāļēāļĒāļāļēāļāļāļēāļĄāļāļĩāđāļāļđāđāļāļąāļāļāļąāļāļāļąāļāļāļēāļĄāļāļāļŦāļĄāļēāļĒ.
- āļāļĢāļ°āđāļĄāļīāļāļāļ§āļēāļĄāđāļāļĩāļĒāļāļāļāļĢāļ°āļāļāļāļēāļĢāļāļ§āļāļāļļāļĄāļ āļēāļĒāđāļ āļĢāļ°āļāļāļāļēāļĢāļāļĢāļīāļŦāļēāļĢāļāļ§āļēāļĄāđāļŠāļĩāđāļĒāļ āđāļĨāļ°āļāļĢāļ°āļāļ§āļāļāļēāļĢāļāļģāļāļąāļāļāļđāđāļĨāļāļīāļāļāļēāļĢāļāļāļāļāļĢāļīāļĐāļąāļāļāđāļēāļāđāļāļāđāļāđāļĨāļĒāļĩāđāļĨāļ°āļŠāļēāļĢāļŠāļāđāļāļĻ āđāļŦāđāļĄāļĩāļāļĢāļ°āļāļ§āļāļāļēāļĢāļāļ§āļāļāļļāļĄāļ āļēāļĒāđāļāļāļĩāđāļāļĩāđāļāļĩāļĒāļāļāļāđāļĨāļ°āļĄāļĩāļāļēāļĢāļāļĢāļąāļāļāļĢāļļāļāļāļļāļāļ āļēāļāļāļĒāđāļēāļāļāđāļāđāļāļ·āđāļāļ āđāļāđāļāđāļāļāļēāļĄāļāđāļĒāļāļēāļĒāđāļĨāļ°āļĄāļēāļāļĢāļāļēāļāļāļēāļĢāļāļ§āļāļāļļāļĄāļ āļēāļĒāđāļāļāļāļāļāļĢāļīāļĐāļąāļ.
- āļāļīāļāļāđāļ āļāļĢāļ°āļŠāļēāļāļāļēāļāļāļąāļāļāđāļēāļĒāļāđāļēāļāđ āļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļāļāļąāđāļāļ āļēāļĒāđāļāđāļĨāļ°āļ āļēāļĒāļāļāļāļāļĢāļīāļĐāļąāļ.
- āļāļģāļāļĩāļĄāļāļąāļāļāļēāļāļĢāļąāļāļāļĢāļļāļāļāļąāđāļāļāļāļāļāļēāļĢāļāļāļīāļāļąāļāļīāļāļēāļāļāđāļēāļāđāļāļāđāļāđāļĨāļĒāļĩāđāļĨāļ°āļŠāļēāļĢāļŠāļāđāļāļĻ āđāļŦāđāļŠāļāļāļāļĨāđāļāļāļāļąāļ āļāļ āļĢāļ°āđāļāļĩāļĒāļ āđāļĨāļ°āļĄāļēāļāļĢāļāļēāļāđāļŦāļĄāđ āļĢāļ§āļĄāļāļąāđāļāļāļģāđāļāļāđāļāđāļĨāļĒāļĩāđāļŦāļĄāđāđ āļĄāļēāđāļāđāđāļāļ·āđāļāļāļąāļāļāļēāļāļēāļāļāļĢāļ§āļāļŠāļāļāđāļŦāđāļĄāļĩāļāļĢāļ°āļŠāļīāļāļāļīāļ āļēāļāđāļĨāļ°āļāļĢāļ°āļŠāļīāļāļāļīāļāļĨāļĄāļēāļāļĒāļīāđāļāļāļķāđāļ.
- āđāļŦāđāļāļēāļĢāļŠāļāļąāļāļŠāļāļļāļāļāđāļēāļāđāļāļāđāļāđāļĨāļĒāļĩāđāļĨāļ°āļŠāļēāļĢāļŠāļāđāļāļĻ āļĢāļ§āļĄāđāļāļāļąāđāļāđāļāļāļāļīāļāļāļēāļĢāđāļāđāļāļēāļāđāļāļĢāđāļāļĢāļĄāļŠāļģāļŦāļĢāļąāļāļāđāļ§āļĒāđāļāļāļēāļĢāļāļĢāļ§āļāļŠāļāļāļāļąāđāļ§āđāļ.
- āļ§āļļāļāļīāļāļēāļĢāļĻāļķāļāļĐāļēāļĢāļ°āļāļąāļāļāļĢāļīāļāļāļēāļāļĢāļĩāļāļķāđāļāđāļ āđāļāļāļāļ°/āļŠāļēāļāļē āļāļēāļĢāļāļąāļāļāļĩ, IT āļŦāļĢāļ·āļāļŠāļēāļāļēāļāļ·āđāļāđāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ.
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđ IT Audit āļāļĒāđāļēāļāļāđāļāļĒ 6 āļāļĩ.
- āļĄāļĩāļ āļēāļ§āļ°āļāļ§āļēāļĄāđāļāđāļāļāļđāđāļāļģ āđāļĨāļ°āļāļēāļĢāļāļĢāļīāļŦāļēāļĢāļāļ/āļāļĩāļĄ.
- āļŠāļēāļĄāļēāļĢāļāļāļģāļāļēāļāļ āļēāļĒāđāļāđāļāļ§āļēāļĄāļāļāļāļąāļāđāļāđāļāļĩ.
- āļĄāļĩāļāļ§āļēāļĄāļŠāļēāļĄāļēāļĢāļāđāļāļāļēāļĢāđāļāđ Microsoft Office āđāļāđāļāļāļĒāđāļēāļāļāļĩ.
- āļĄāļĩāļāļ§āļēāļĄāļāļĢāļ°āļāļ·āļāļĢāļ·āļāļĢāđāļ āđāļĨāļ°āļāđāļāļāļāļēāļĢāđāļĢāļĩāļĒāļāļĢāļđāđāļŠāļīāđāļāđāļŦāļĄāđāđ āļāļĒāļđāđāđāļŠāļĄāļ.
- āļŠāļēāļĄāļēāļĢāļāđāļāļīāļāļāļēāļāļāļāļāļāđāļēāļāļāļąāļāļŦāļ§āļąāļāđāļāđ āļĢāļ§āļĄāļāļąāđāļāļāđāļēāļāļāļ·āļ.
- āļĄāļĩāļāļ§āļēāļĄāļŠāļēāļĄāļēāļĢāļāđāļāļāļēāļĢāļāļąāļāļāļĩāđāļĢāļāļĒāļāļāđ.
- āļāđāļēāļĄāļĩāļāļĢāļ°āļāļēāļĻāļāļĩāļĒāļāļąāļāļĢ CISA, CISM, CISSP āļŦāļĢāļ·āļāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļāļāļ°āđāļāđāļĢāļąāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ.
- āļāđāļēāļāļĢāļ°āļŠāļāļāļēāļĢāļāđ IT Audit āđāļāļāļļāļĢāļāļīāļāļāļĢāļ°āļāļąāļāļ āļąāļĒ āļāļ°āđāļāđāļĢāļąāļāļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
1 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Data Analysis, Negotiation, Procurement, Recruitment, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Coordinate with building management and landlords to oversee daily maintenance, workspace layout, seating, and booking systems.
- Supervise third-party vendors (cleaning, security, technicians) - monitor SLAs, checklists, and performance.
- Manage office supply inventories and storerooms; process Purchase Requisitions (PRs) and invoices via the procurement system.
- Coordinate venue setup and catering for company events.
- Ensure compliance with local safety regulations and Protective Security Management (PSM) standards.
- Execute BCM, Crisis Management, and Emergency Response Management (ERM) procedures; report monthly non-IT incidents to Group General Incident Management (GIM).
- Track, analyse, and report energy, water, and waste consumption data; contribute to Corporate Sustainability Reporting Directive (CSRD) and attend monthly Group Sustainability meetings.
- What You'll Bring.
- Bachelor's degree in Facility Management, Engineering, General Management, Public Administration, or a related field.
- 1+ years of experience in facility management, building management, administrative services, or property management.
- Proficiency in procurement systems and MS Office, particularly Excel for data analysis.
- Fundamental knowledge of MEP systems (Mechanical, Electrical, Plumbing) and fire safety systems.
- Familiarity with local safety laws, environmental standards, BCM, and Crisis Management frameworks.
- Good command of English - written, spoken, and reading - for regional meetings and reporting.
- Strong service mindset, proactive problem-solving attitude, and effective vendor negotiation skills.
- Certification in Occupational Health & Safety (Safety Officer / āļāļ.) or Fire Safety training is an advantage.
- Professional certification in BCM or ESG/Sustainability reporting is a plus.
- Familiarity with AI-assisted facility management or sustainability reporting tools is an advantage.
- What We Offer.
- Full-time, on-site role at a modern Bangkok city-centre office.
- Competitive salary and performance-based bonus.
- Health and medical coverage.
- Provident fund contribution.
- Annual leave in line with Thai labour standards, plus additional company leave.
- Exposure to regional APAC and Group-level sustainability and BCM programmes.
- Learning and development opportunities through Allianz's global training resources.
- Allianz is one of the world's leading insurance and financial services groups, trusted by over 125 million customers across 70+ countries. In Thailand, we are committed to delivering exceptional service and building a workplace where people feel empowered, valued, and supported. Our Corporate Real Estate & Facility Management team plays a vital role in ensuring our offices are safe, compliant, and future-ready.
- 106761 | Real Estate | Professional | Allianz Partners | Full-Time | Permanent.
- Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. Join us. Let's care for tomorrow.
- To Recruitment Agencies.
- We have an in-house recruitment team that focuses on sourcing great candidates directly. Therefore, we do not accept unsolicited resumes from agencies or search firm recruiters. When we do work with recruitment agencies, that engagement is formalized by a contract. Fees will only be paid when such a contract is in place. Without a contract, we will not accept invoices related to unsolicited resumes, even if the candidate is ultimately hired. Please do not contact hiring managers directly.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
5 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Business Development, Project Management, Leadership Skill, Scrum
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Act as a Business Analyst Lead for multiple projects, such as Policy Management initiatives, DCA enhancements, and customer self-service improvement projects.
- Effectively manage conflicts arising from differing stakeholder interests.
- Serve as the liaison between business units and the IT department.
- Provide consultancy, mentoring, and coaching to team members on Unit Linked products, business processes, and system functionalities.
- Lead and promote Agile methodologies in project delivery.
- Perform Agile roles in Agile projects, such as Scrum Master.
- Bachelor's or Master's Degree in Business Administration, Project Management, Engineering, Information Technology, Statistics or related field.
- At least 5 years experience in Project Management, Business Analysis, Business Development and Improvement, or other related fields.
- Any AI-future skills e.g., ChatGPT, or CoPilot 365, will be an advantage.
- Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
- Join us. Let's care for tomorrow.
āļāļąāļāļĐāļ°:
Marketing Strategy
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ40,000 - āļŋ60,000, āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Leader.
- Unit Manager.
- Consulting & Planning: āļāļāļāđāļāļāđāļĨāļ°āļ§āļēāļāđāļāļĢāļāļŠāļĢāđāļēāļāļāļāļĢāđāļāļāļāļĨāļīāđāļāļāļēāļāļāļēāļĢāđāļāļīāļāđāļŦāđāļĨāļđāļāļāđāļē (Wealth Creation, Wealth Protection & Retirement Planning) āđāļāļĒāļāđāļēāļāļāļīāļāļāļēāļāļāđāļāļĄāļđāļĨāđāļāļīāļāļĨāļķāļāđāļĨāļ°āđāļāđāļēāļŦāļĄāļēāļĒāļŠāđāļ§āļāļāļļāļāļāļĨ.
- Solution Provider: āļāļģāđāļŠāļāļāļāļĨāļīāļāļ āļąāļāļāđāļāļĢāļ°āļāļąāļāļāļĩāļ§āļīāļ āļŠāļļāļāļ āļēāļ āđāļĨāļ°āļāļĨāļīāļāļ āļąāļāļāđāļāļ§āļāļāļēāļĢāļĨāļāļāļļāļ.
- Omnichannel Prospecting & Marketing Strategy: āļ§āļēāļāđāļāļāļāļēāļĢāļāļĨāļēāļāđāļĨāļ°āļāļĒāļēāļĒāļāļēāļāļĨāļđāļāļāđāļēāđāļŦāļĄāđ (Prospecting) āļāļąāđāļāļāđāļāļāļāļēāļ Offline āđāļĨāļ° Online.
- Continuous Learning: āļāļąāļāđāļāļāļāļ§āļēāļĄāļĢāļđāđāļāđāļēāļāđāļĻāļĢāļĐāļāļāļīāļ āļāļēāļĢāļĨāļāļāļļāļ āđāļĨāļ°āđāļāļĢāļāļąāļāļŠāđāļāļēāļāļāļēāļĢāđāļāļīāļāđāļŦāļĄāđāđ āļāļĒāđāļēāļāļŠāļĄāđāļģāđāļŠāļĄāļ āđāļāļ·āđāļāđāļŦāđāļāļģāļāļĢāļķāļāļĐāļēāļāļĩāđāđāļĄāđāļāļĒāļģ.
- Relationship Management: āļāļđāđāļĨāđāļĨāļ°āļāļĢāļīāļŦāļēāļĢāļāļ§āļēāļĄāļŠāļąāļĄāļāļąāļāļāđāļāļąāļāļĨāļđāļāļāđāļēāļĢāļ°āļāļąāļ High-Net-Worth āđāļāļĢāļ°āļĒāļ°āļĒāļēāļ§.
- āļ§āļļāļāļīāļāļēāļĢāļĻāļķāļāļĐāļē: āļāļĢāļīāļāļāļēāļāļĢāļĩāļāļķāđāļāđāļ.
- āļāļąāļāļĐāļ°: āļĄāļĩāļāļąāļāļĐāļ°āļāļēāļĢāļŠāļ·āđāļāļŠāļēāļĢāļāļĩ āļāļļāļāļĨāļīāļāļ āļēāļāļāđāļēāđāļāļ·āđāļāļāļ·āļ āđāļĨāļ°āļĄāļĩ Service Mind.
- Mindset: āļĢāļąāļāļāļ§āļēāļĄāļāđāļēāļ§āļŦāļāđāļē āļāļāļāļāļ§āļēāļĄāļāđāļēāļāļēāļĒ āļĄāļļāđāļāļĄāļąāđāļāļŠāļĢāđāļēāļāļĢāļēāļĒāđāļāđāļāļēāļĄāļāļ§āļēāļĄāļŠāļēāļĄāļēāļĢāļ āđāļĨāļ°āļĄāļĩāļāļ§āļēāļĄāļĢāļąāļāļāļīāļāļāļāļāļŠāļđāļ (Self-disciplined).
- āļāļīāđāļĻāļĐ: āļŦāļēāļāļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāđāļēāļ Wealth Management, Financial Planning āļŦāļĢāļ·āļāļāļ·āļāđāļāļāļāļļāļāļēāļ IC / āļāļąāļ§āđāļāļāļāļĢāļ°āļāļąāļāļāļĩāļ§āļīāļ āļāļ°āđāļāđāļĢāļąāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ.
- Income Structure: āđāļāļĢāļāļŠāļĢāđāļēāļāļĢāļēāļĒāđāļāđāļāļĩāđāđāļĢāđāļāļĩāļāļāļģāļāļąāļ (Commission, Quarterly Bonus, Year-end Bonus).
- Blue Star X Program: āđāļāļāļĢāļąāļāļĢāļāļāļĢāļēāļĒāđāļāđāđāļĢāļīāđāļĄāļāđāļ 40,000 āļāļēāļāļāđāļāđāļāļ·āļāļ āļāļēāļĄāļāļĨāļāļēāļāđāļĨāļ°āļĻāļąāļāļĒāļ āļēāļāđāļāļāļēāļĢāļāļąāļāļāļēāđāļāļŠāļēāļĒāļāļēāļāļāļĩāđāļāļĢāļķāļāļĐāļēāļāļēāļāļāļēāļĢāđāļāļīāļ.
- Incentive Trips: āđāļāļāļēāļŠāļāđāļāļāđāļāļĩāđāļĒāļ§āļāļđāļāļēāļāļāļąāđāļāđāļāđāļĨāļ°āļāđāļēāļāļāļĢāļ°āđāļāļĻāļāļĨāļāļāļāļąāđāļāļāļĩ.
- Professional Training: āļĢāļ°āļāļāļāļēāļĢāļŠāļāļāļāļēāļāļāļēāļāļĢāļļāđāļāļāļĩāđāļĄāļ·āļāļāļēāļāļĩāļāđāļĨāļ°āļ§āļīāļāļĒāļēāļāļĢāļĢāļ°āļāļąāļ MDRT.
- Career Path: āđāļŠāđāļāļāļēāļāđāļāļīāļāđāļāļāļĩāđāļāļąāļāđāļāļāļŠāļđāđāļĢāļ°āļāļąāļāļāļđāđāļāļĢāļīāļŦāļēāļĢāļŦāļāđāļ§āļĒ.
- āļ§āļīāļāļĩāļāļēāļĢāļŠāļĄāļąāļāļĢ: āļŠāđāļ Resume āļŦāļĢāļ·āļāļŠāļāļāļāļēāļĄāļāđāļāļĄāļđāļĨāđāļāļīāđāļĄāđāļāļīāļĄāđāļāđāļāļĩāđ: Email: [email protected].
āļāļąāļāļĐāļ°:
Data Analysis
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ30,000 - āļŋ35,000, āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- āļāļĢāļ§āļāļŠāļāļāđāļĨāļ°āļāļąāļāļāļĢāļāļāđāļāļāļŠāļēāļĢ: āļāļĢāļ§āļāļŠāļāļāļāļ§āļēāļĄāļāļđāļāļāđāļāļ āļāļĢāļāļāđāļ§āļāļāļāļāđāļāļāļŠāļēāļĢāđāļĢāļĩāļĒāļāļĢāđāļāļāļŠāļīāļāđāļŦāļĄ (āļāđāļēāļāļāđāļāļāļāļēāļāļāđāļēāļāđ āđāļāđāļ āđāļāļĢāļŠāļēāļĢ / E-Mail) āļāļēāļĄāļŦāļĨāļąāļāđāļāļāļāđāļāļĩāđāļāļģāļŦāļāļ.
- āļāļĢāļ§āļāļŠāļāļāļŠāļīāļāļāļīāđāđāļĨāļ°āļāļīāļāļēāļĢāļāļēāļŠāļīāļāđāļŦāļĄ: āļāļĢāļ§āļāļŠāļāļāļŠāļāļēāļāļ°āļāļĢāļĄāļāļĢāļĢāļĄāđ āđāļāļ·āđāļāļāđāļāļāļ§āļēāļĄāļāļļāđāļĄāļāļĢāļāļ āļāđāļāļĒāļāđāļ§āđāļ āđāļĨāļ°āļāļīāļāļēāļĢāļāļēāļāļāļļāļĄāļąāļāļīāļŠāļīāļāđāļŦāļĄāļāļēāļĄāļ§āļāđāļāļīāļāđāļĨāļ°āļāļģāļāļēāļāļāļģāđāļāļīāļāļāļēāļĢ.
- āđāļāđāļāļ§āļēāļĄāļĢāļđāđāļāļēāļāļāļēāļĢāđāļāļāļĒāđ: āļāļąāļāļāļķāļāļāđāļāļĄāļđāļĨāđāļĨāļ°āļāļąāļāļāļĢāļāļāļāļ§āļēāļĄāļāļģāđāļāđāļāđāļāļāļēāļĢāļĢāļąāļāļĐāļēāļāļĒāļēāļāļēāļĨ (Medical Necessity).
- āļāļĢāļ°āļŠāļēāļāļāļēāļāđāļĨāļ°āļāļīāļāļāļēāļĄāđāļāļāļŠāļēāļĢ: āļāļĢāļ°āļŠāļēāļāļāļēāļ āļāļīāļāļāļēāļĄāđāļāļāļŠāļēāļĢ/āļāđāļāļĄāļđāļĨāđāļāļīāđāļĄāđāļāļīāļĄāļāļēāļāļŦāļāđāļ§āļĒāļāļēāļāļ āļēāļĒāđāļ-āļ āļēāļĒāļāļāļ āđāļĨāļ°āđāļĢāļāļāļĒāļēāļāļēāļĨāđāļāļĢāļ·āļāļāđāļēāļĒ āđāļŦāđāļāļąāļāļāļēāļĄāđāļ§āļĨāļēāļāļĩāđāļāļģāļŦāļāļ.
- āļāļąāļāļāļķāļāļāđāļāļĄāļđāļĨāđāļĨāļ°āđāļāđāļāļāļĨ: āļāļąāļāļāļķāļāļāđāļāļĄāļđāļĨ āļāļĢāļ°āļ§āļąāļāļīāļāļēāļĢāļāļīāļāļēāļĢāļāļē āđāļĨāļ°āļāļĨāļāļāļļāļĄāļąāļāļīāļĨāļāđāļāļĢāļ°āļāļ āļāļĢāđāļāļĄāļŠāļ·āđāļāļŠāļēāļĢ/āļāļĩāđāđāļāļāļāļĨāļāļēāļĢāļāļīāļāļēāļĢāļāļēāđāļāđāļāļđāđāđāļāļēāļāļĢāļ°āļāļąāļ āļāđāļēāļĒāļāļēāļĒ āļŦāļĢāļ·āļāļāļđāđāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļāđāļāđāļāļĒāđāļēāļāļāļđāļāļāđāļāļāļāļąāļāđāļāļ.
- āļĢāļ§āļāļĢāļ§āļĄāđāļĨāļ°āļ§āļīāđāļāļĢāļēāļ°āļŦāđāļāđāļāļĄāļđāļĨāļāļēāļĢāļāļīāļāļēāļĢāļāļēāļŠāļīāļāđāļŦāļĄ āđāļāļ·āđāļāļāļīāļāļāļēāļĄāđāļāļ§āđāļāđāļĄāļāļēāļĢāđāļĢāļĩāļĒāļāļĢāđāļāļāļŠāļīāļāđāļŦāļĄ (Claim Trends) āđāļĨāļ°āļāļ§āļēāļĄāđāļŠāļĩāđāļĒāļāļāđāļēāļāđ.
- āļāļąāļāļāļēāđāļĨāļ°āļāļđāđāļĨ Dashboard āļŠāļģāļŦāļĢāļąāļāđāļŠāļāļāļāļĨāļāđāļāļĄāļđāļĨāļŠāļģāļāļąāļ (KPIs, Processing Time, Loss Ratio āļŊāļĨāļŊ) āđāļŦāđāļāļđāļāđāļēāļĒāđāļĨāļ°āđāļāđāļāļāļąāļāļāļļāļāļąāļ.
- āļāļąāļāļāļģāļĢāļēāļĒāļāļēāļāļŠāļĢāļļāļāļāļĨāļāļēāļĢāļāļģāđāļāļīāļāļāļēāļ (Daily/Monthly/Yearly Reports) āļāļģāđāļŠāļāļāļāļđāđāļāļĢāļīāļŦāļēāļĢāđāļāļ·āđāļāđāļāđāđāļāļāļēāļĢāļ§āļēāļāđāļāļāđāļĨāļ°āļāļĢāļąāļāļāļĢāļļāļāļāļĢāļ°āļāļ§āļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāļŠāļīāļāđāļŦāļĄāđāļŦāđāļĄāļĩāļāļĢāļ°āļŠāļīāļāļāļīāļ āļēāļāļĒāļīāđāļāļāļķāđāļ.
- āļ§āļļāļāļīāļāļēāļĢāļĻāļķāļāļĐāļēāļĢāļ°āļāļąāļāļāļĢāļīāļāļāļēāļāļĢāļĩāļāļķāđāļāđāļ āļŠāļēāļāļēāļāļĒāļēāļāļēāļĨāļĻāļēāļŠāļāļĢāđ, āļŠāļēāļāļēāļĢāļāļ°āļŠāļļāļāļĻāļēāļŠāļāļĢāđāļŦāļĢāļ·āļāļŠāļēāļāļēāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ.
- āļĄāļĩāļāļąāļāļĐāļ°āļāļēāļĢāļāļĢāļ°āļŠāļēāļāļāļēāļāđāļĨāļ°āļāļēāļĢāļŠāļ·āđāļāļŠāļēāļĢāļāļĩāđāļāļĩ āļŦāļēāļāļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāđāļēāļāļāļĢāļ°āļāļąāļāļāļĩāļ§āļīāļāļŦāļĢāļ·āļāļāļĢāļ°āļāļąāļāļ āļąāļĒāļāļ°āđāļāđāļĢāļąāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ.
- āļĄāļĩāļāļ§āļēāļĄāļĢāļąāļāļāļīāļāļāļāļ āļŠāļēāļĄāļēāļĢāļāļāļīāļāļāļēāļĄāļāļēāļāļŦāļĨāļēāļĒāļāđāļēāļāđāļĨāļ°āļāļąāļāđāļāđāļāļāļēāļāđāļāđāļāļĒāđāļēāļāđāļāđāļāļĢāļ°āļāļ.
- āļĄāļĩāļāļąāļāļĐāļ°āļāļēāļĢāļ§āļīāđāļāļĢāļēāļ°āļŦāđāļāđāļāļĄāļđāļĨāđāļāļ·āđāļāļāļāđāļ āđāļĨāļ°āļŠāļēāļĄāļēāļĢāļāļāļąāļāļāļģāļĢāļēāļĒāļāļēāļāļŠāļĢāļļāļāļāļĨāļāļēāļĢāļāļģāđāļāļīāļāļāļēāļāđāļāđ.
- āđāļāļīāļāļĢāļąāļāļāļēāļĢāđāļĢāļĩāļĒāļāļĢāļđāđāļŠāļīāđāļāđāļŦāļĄāđ āđ āđāļāļĒāđāļāļāļēāļ°āđāļāļāđāļāđāļĨāļĒāļĩāđāļĨāļ°āđāļāļĢāļ·āđāļāļāļĄāļ·āļāļāļīāļāļīāļāļąāļĨ āđāļāđāļ AI Tools āđāļāļ·āđāļāļāļąāļāļāļēāļāļĢāļ°āļŠāļīāļāļāļīāļ āļēāļāļāļēāļĢāļāļģāļāļēāļāđāļāļāļāļēāļāļ.
āļāļąāļāļĐāļ°:
Compliance, Internal Audit, Risk Management
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Own end-to-end AFC incident management, ensuring timely resolution, SLA compliance, and proper escalation in line with Incident Management Policy.
- Manage the full incident lifecycle including identification, classification, investigation, root cause analysis, remediation, and reporting.
- Lead and challenge root cause analysis and remediation plans to ensure effectiveness, timeliness, and prevention of recurrence.
- Track and monitor remediation actions from Operations, Compliance, Internal Audit, and regulators through to closure.
- Ensure accurate, timely reporting of incidents and key risk issues to Management, Risk Management, and Compliance.
- Transaction Monitoring (TM) & Risk Monitoring.
- Perform end-to-end review of TM alerts and validate quality of investigation, documentation, and decision rationale in line with AML/CTF standards.
- Ensure alerts are handled within defined SLA and escalated appropriately.
- Conduct retrospective reviews, sampling, and thematic analysis to identify trends, systemic issues, and emerging risks.
- Perform independent validation of TM rules, including post-implementation reviews of rule changes and system enhancements.
- Identify control gaps, process weaknesses, and compliance breaches through continuous monitoring activities.
- Quality Assurance.
- Perform quality assurance reviews of high-impact to ensure accuracy, completeness, and alignment with policy terms and Standard Operating Procedures (SOPs).
- Review AFC case management activities, including questionnaire responses and case documentation, to ensure compliance and audit readiness.
- Document findings and escalate material issues with clear, actionable recommendations and maintain proper documentation and records to support regulatory reporting and audit requirements.
- Risk Reporting, Advisory & Continuous Improvement.
- Prepare and deliver insightful MI and risk reporting on TM, incidents, QA outcomes, and key risk issues to senior management and governance forums.
- Collaborate cross-functionally to drive remediation, improve processes, and enhance overall control environment.
- Support training, knowledge sharing, and continuous improvement initiatives to uplift AFC risk management capability.
- At least 5 years of experience in AML/CTF, Compliance, Risk Monitoring, Transaction Monitoring (TM), or Operational Risk within financial services and/or insurance.
- Solid experience in incident management, root cause analysis, and remediation tracking.
- Hands-on experience in QA / control testing / audit support for AFC or operational processes.
- Exposure to claims, underwriting, or policy servicing operations is an advantage.
- Proven experience in stakeholder management across Line 1, Line 2 (Compliance), Risk functions and senior management..
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Conduct the classes to follow the training's guideline for products and sales training (training program related to OIC license, Core business, Intermediate and advance level training).
- Able to conduct management and leadership program for responsible sales channels/partners.
- Provide the training program from product and design team and/or external organization that related to trainer competency improvement.
- Communicate to the target audience based on facts/ information / Product knowledge by using the various of training techniques.
- Explain facts / information / product knowledge / selling skills to the target audience in order to develop the capability to be ready for life insurance marketing.
- Manage Training special projects for responsible sales channels/partners.
- Manage Training by sales channels/partners' request.
- Deliver training measurement through report..
āļāļąāļāļĐāļ°:
Enthusiastic, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Provide formal strategic coaching to enhance the team's proficiency in business strategy formulation, analytical rigor, and strategic planning discipline.
- Formulate bank-wide goals, strategic imperatives, and success metrics in collaboration with senior management, and cascade them to the business unit level with clear milestones and deliverables.
- Conduct research and analysis of market trends, the competitive landscape, and regulatory developments to identify opportunities and threats to the bank's business.
- Co-develop portfolio-level strategies with business units, identify areas for improvement, recommend strategic solutions, and translate them into actionable plans for cross-functional projects to enhance business unit and overall bank performance.
- Set bank-level Balanced Scorecard (BSC) and executive KPIs, ensuring alignment with bank-level targets across business units, including the SCBX Group.
- Develop and implement performance metrics and reporting frameworks to regularly monitor progress and deliverables toward strategic goals and objectives.
- Provide guidance and support to business units in executing strategic initiatives by facilitating cross-functional collaboration and driving execution, ensuring alignment with the bank's overall strategy.
- Bachelor's degree in Business Administration, Economics, Finance, or a related field. A Master's degree is preferred.
- Minimum of 10 years of experience in strategic planning, corporate development, or a related field. Experience in the financial services industry is a plus.
- Demonstrated experience in developing and executing strategic plans and initiatives.
- Strong analytical skills and the ability to synthesize complex information into actionable insights.
- Strong English language skills, both written and verbal.
- Excellent communication and interpersonal skills, with the ability to interact effectively with senior management and key stakeholders.
- Proven ability to manage cross-functional teams and drive results in a collaborative environment.
- Knowledge of regulatory requirements and industry trends within the financial services sector.
- Demonstrated ability to work independently, exercise initiative, maintain strong attention to detail, and consistently meet deadlines.
- We're committed to bringing passion and customer focus to the business.
- If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

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